Parking Review Issue 387

On a snowy street, under festive light, On a snowy street, under festive light,

Tap2Park makes parking a delight. Tap2Park makes parking a delight.

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No more meters, no long queues, No more meters, no long queues,

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So this Christmas, as sleigh bells chime, So this Christmas, as sleigh bells chime, Park with ease and save some time. Park with ease and save some time.

With Tap2Park, your holidays glow, With Tap2Park, your holidays glow, Parking made simple, wherever you go! Parking made simple, wherever you go!

Landor LINKS has been at the heart of transport and parking in the UK for 35 years

Milestones and new directions

Next generation takes the helm at Landor LINKS

Landor LINKS, an independent publisher and events organiser that’s been at the heart of the transport and parking sectors for over 35 year, is opening a new chapter. Rod Fletcher, who has been managing director since 2006, has stepped down from his role. In his place, Parking Review’s commercial development manager Jason Conboy and Landor’s commercial director Daniel Simpson have been promoted to joint managing directors. They bring extensive experience, industry knowledge and a deep commitment to the transport sector.

Rod Fletcher will continue to play an active role as a director, working closely with Landor’s chairman Peter Stonham to guide the operational transition while upholding the company’s ethos. The Parking Review team will continue developing the magazine, its online presence and event portfolio.

In a joint statement, Jason Conboy and Daniel Simpson said: “It is an incredible honour to take on this leadership role in a business we are both passionate about. We would like to express our sincere gratitude to our outgoing managing director, Rod. His leadership, vision and unwavering commitment over the years have, with Peter, shaped Landor LINKS into the company it is today. We are eager to build on the solid foundation laid by Rod, Peter and the entire team.”

Mark Moran Editor

Rod Fletcher, Daniel Simpson, Jason Conboy and Peter Stonham

Smart Transport Hub becomes Citisense

Daniel Hanshaw discusses rebranding and delivering

Sunny Mehta takes over from Brannan Coady at

Traffic + Parking 2024

A look at the discussions and debates at this year’s Manchester conference which featured the launch of Parking AI

Andrew Potter of Parking Perspectives has developed an interactive game for local authorities and stakeholders

Reimagining Cardiff Bay

Cardiff Council is to build a 1,500-space car park to serve a new Indoor Arena being created in Atlantic Wharf

A round-up of new multi-storey car park projects in Cambridge, Douglas, Coventry and Kettering

Mark Moran looks back at 35 years in the editor’s chair

Huseyin

Coventry University’s car park plan

Daniel Hanshaw and Christian Constantinides

Mark Moran

Is bigger really better?

New parking measures

Should bigger cars pay more to park? This is the question being asked in a growing number of towns and cities

Cars are getting bigger. This trend, which has been dubbed “Autobesity”, has been going on for decades, but has accelerated in recent years, driven by a rise in larger luxury sports utility vehicle (SUV) models gaining popularity among drivers. New cars sold in the UK and EU are growing 1cm wider every two years according to figures from the campaign group Transport & Environment (T&E). Data compiled by the International Council on Clean Transport (ICCT) confirms the UK as the country with second widest cars on average just behind Germany which is higher than the average across Europe and the UK. New cars in the UK are subject to the same maximum width, 255cm, as buses and trucks.

One major consequence of “Autobesity” is that many cars are now too big to fit in what have long been standard parking bays. This poses a real challenge for car park operators who must accommodate bigger vehicles on finite plots of land while also making space for services such as electric vehicle charging. When it published Car Park Design in 2023, the Institute of Structural Engineers (IStructE) updated its guidance on parking space dimensions, increasing the minimum length from 4.8 metres to 5 metres. In addition, the width of a parking space should be correspondingly increased from 2.4 to 2.6 metres.

Some operators are responding by reconfiguring their facilities, relining parking areas so that three bays become two. But adjustments to accommodate longer and wider cars reduces capacity and thus revenues, which raises the question of whether or not bigger cars should pay more to park?

A number of local authorities have prohibited cars longer than five metres from using car parks. The growing size of cars is also a challenge on-street, with longer cars reducing the capacity of the kerb and wider ones narrowing the carriageway, which an obstruct buses, delivery vehicles and then emergency services. In

addition, larger vehicles are a greater hazard to pedestrians, obscuring their view when crossing the road and blocking their way when parked on the footway. As a result, local authorities are looking into the option of charging larger vehicles more to park on-street. One decision that has to be taken is whether to charge by length or by weight?

Both approaches have been adopted by recent pioneering schemes in Europe. In Belgium, Brussels has a length-based system in place in parts of the city. A residential permit costs €25 (£21) per year, but if a vehicle is over 4.9 metres long the owner pays an additional charge of €120 per year. Meanwhile, car weight is the model being used in some French cities. Earlier this year, Parisians voted to triple parking rates for cars weighing 1.6 tonnes or more to €18 an hour in the inner city, although this does not apply to residents.

As part of a public consultation, Cardiff Council is asking for views on whether or not residents with longer vehicles should pay more for permits. Weight is the factor under consideration, whether vehicles over 2.4 tonnes “revenue weight” should pay more, although no price has been suggested. Revenue weight refers to the maximum weight of a vehicle, including passengers, fuel and luggage.

Cardiff Council leader Cllr Huw Thomas told the BBC: “We’re consulting on the principle of whether it’s right, if you’re driving a larger or more polluting vehicle, to pay a bit more. These are vehicles that take up more space, they cause more damage to our roads, and if they happen to hit a pedestrian they’re likely to cause more serious injuries.”

The London Borough of Haringey currently operates a permit scheme that varies the price of parking according on a car’s emissions. In a public consultation that has just closed, the north London council now proposes adding a 5% surcharge for medium vehicles 4-4.49 metres long and a 10% surcharge for large vehicles over 4.5 metres long. A Kia Picanto would be regarded as a small car, a Volvo V40 or BMW 1 Series would be classified as medium, and an MG5 or Land Rover Discovery a large one.

Whether measures such prohibitions on over-length cars or surcharges on heavy ones actually encourage the adoption of smaller, slimmer, lighter cars waits to be seen.

Weighing up the arguments

Green campaigners and automotive organisations talk of about charging larger cars more to park

Environmental campaigns and even motoring bodies are supportive of levies on larger vehicles. The Clean Cities campaign group worked on the campaign in Paris arguing that sports utility vehicles (SUVs) are dangerous and bad for the environment. It believes that it is inevitable that size-based parking charges will come to the UK, pointing to the fact that 60% of car sales in the UK last year were SUVs.

“These bigger cars not only burn more fuel, they take up more space,” says Oliver Lord, head of strategy for Clean Cities in the UK. Lord thinks that even electric need to be assessed according to price. “If you’ve not only got more cars but the cars are bigger, how are you going to adapt your city to climate change?”

There is also sympathy from some in the automotive realm for the idea. Luke Bosdet, fuel price spokesperson at motoring organisation the AA, says it is reasonable to charge more for vehicles that exceed the length of a standard parking space.

“I would think that vehicle length is a measure that residents would understand better and go along with, particularly with the squeeze on parking in residential streets.”

However, Bosdet does not feel size-based levies should be used to achieve cleaner emissions as other charges, such as vehicle excise duty, company car tax, ULEZ (Ultra Low Emission Zone) and CAZ (Clean Air Zone) charges do that.

Less convinced is Erin Baker, editorial director at online car marketplace AutoTrader, who is against blanket policies based on size. She argues that some models may be long or heavy but still be fuel-efficient. “It tends to be the bigger the car the heavier it is and so it’s less fuel-efficient. But it’s a clumsy way of looking at it,” she says.

Baker suggests there could be a lack of social justice in using size as the metric for pricing parking. “Consumers think: don’t penalise me, and don’t penalise me when the car industry is building bigger cars.”

She points out the owners of larger cars are not automatically wealthy people. “If you look at key workers or people who live outside the city – these are not two-car families, these are one car households because that’s what the family budget allows for. So it will be big – an estate or an SUV.”

What do the public think?

A YouGov poll conducted in 2023 found 39% of adults thought there should be higher parking fees for bigger and heavier cars, while 52% thought all cars should have the same parking fees. The outcome was closer in London, with 45% thinking bigger cars should pay higher fees, and 44% thinking they should not be charged more.

Which cars will pay more to park?

Consumer group reviews vehicles facing higher fees

Many well-known vehicles, such as the Mercedes SClass, Range Rovers, Tesla Model S, BMW 7 Series, Audi A8, Rolls Royce Cullinan, and Kia EV9, would be deemed too large for typical bay parking places. Many premium sports cars and SUVs are also far longer than five metres. Consumer group Which?, says premium, prestige brands have the most cars that overshoot the average size parking spaces. The 14 potentially oversized cars it identified included models from Audi BMW, Genesis, Kia, Land Rover and Mercedes. Michael Passingham, senior researcher at Which?, reveals that at 5.39 metres BMW’s luxury electric i7 is the longest new car the consumer group tested by quite a margin. “There’s no escaping the fact that you’re going to struggle to find an on-street parking space long enough to manoeuvre into (unless your embassy of choice has reserved parking for you) and you’re going to stick out like a sore thumb in any bay parking space, too,” he says. “At 2.2 metres wide including wing mirrors, it’s also only going to leave 20cm each side for you to actually get out if you’ve parked in a modern car park, and just 10cm in those that conform to the previous IStructE guidance.”

The i7, which costs around £94,000, does have various parking aids, including panoramic cameras that provide a 360-degree view of its surroundings, and a parking assistant that will let the driver identify spaces the car will fit into, while a reversing assistant automatically guides the car into the bay.

“It’s not just an annoyance to other car park users,” says Passingham. “Driving these cars into certain car parks could actually land you with a fine for not staying within the marked bays; several councils now have explicit policies prohibiting vehicles more than five metres long parking in their car parks. Parking fines on council and private land vary, but they tend to be within the £70-£150 range depending on your region and the seriousness of your rules transgression.”

A Freedom of Information (FoI) request carried out by Autocar earlier this year found that a number of councils have added rules around vehicle length to their own car parks in addition to the more commonly seen weight and height restrictions. The councils that have implemented 5-metre restrictions are South Hampshire, Broadland, South Suffolk, West Devon and Wokingham, while others have set the threshold slightly higher. Passingham says: “According to Thurrock’s response to the FoI request, cars over 5.35 metres have been banned from its car parks since 2005, so even with this more generous allowance, the BMW i7 would still technically be in breach of the rules as it’s 41mm longer.”

Passingham points out that the sanctions are designed to ensure vehicles do not take up more than one bay, so parking properly is the best way to avoid a penalty. “While it’s interesting to see such regulation changes written out, ultimately you’re more likely to get fined for not parking fully within the marked bay (a clause on pretty much any private or council car park signage) rather than parking an over-length vehicle,” he says. “It’s highly unlikely you’ll come back to your car to find a parking officer shuffling around with a tape measure.”

Heidi Alexander has been appointed as Labour’s new transport secretary following the departure of Louise Haigh, who resigned over a past conviction for fraud. Alexander, who is MP for Swindon South, had served as a justice minister until her promotion to the transport brief. She previously represented Lewisham East in the Commons from 2010 until 2018, when she resigned to take up a role as Mayor of London Sadiq Khan’s deputy mayor for transport.

Louise Haigh resigned on 29 November as transport secretary after admitting that she had pleaded guilty to a mobile phone fraud conviction over 10 years ago. Haigh had reported the phone stolen when she was mugged in 2013, but said she later discovered the handset in her house. She subsequently pleaded guilty to a criminal offence in 2014, admitting fraud by false representation at a magistrates’ court, which resulted in a conditional discharge.

The incident occurred six months before Haigh was elected MP for Sheffield Heeley in the 2015 General Election. She declared the conviction to Sir Keir Starmer in 2020 before she was appointed Shadow Northern Ireland Secretary.

Haigh, 37, became the youngest ever female cabinet minister when she was appointed transport secretary in July 2024. Since then she had been building her agenda for transport including bringing railways back in public ownership by the end of this Parliament and enabling all local leaders in England to take control of bus services.

Haigh’s resignation was swift, coming a day after she unveiled her vision for an integrated National Transport Strategy to “seamlessly” join all modes of transport together.

In a letter to prime minister Sir Keir Starmer she said: “I appreciate that whatever the facts of the matter, this issue will inevitably be a distraction from delivering on the work of this government and the policies to which we are both committed. I will always be grateful for the support you have shown me, and I take great pride in what we achieved since the election.”

She pointed to the Passenger Rail Services (Public Ownership) Bill to renationalise train services, which is about to become an Act of Parliament. “This is a once in a generation reform to our railways which will change our country for the better,” she told the prime minister.

“I am proud that we have also taken the first steps to putting buses back in the hands of passengers and local people, work which will be completed by the Buses Bill when it is laid next month.

“My appointment to your cabinet as the youngest ever woman remains one of the proudest achievements of my life, but not as proud as the steps we took to improve the lives of the British people. I remain totally committed to our political project,

Change at the DfT

Alexander takes over at Department for Transport as Haigh resigns following reports of spent conviction for fraud

but I now believe it will be best served by my supporting you from outside government.”

She added: “I am sorry to leave under these circumstances, but I take pride in what we have done. I will continue to fight every day for the people of Sheffield Heeley who I was first and foremost elected to represent and to ensure that the rest of our programme is delivered in full.”

In a short note, Starmer responded: “Thank you for all you have done to deliver this government’s ambitious transport agenda. You have made huge

strides to take our rail system back into public ownership through the creation of Great British Railways, investing £1 billion in our vital bus services and lowering cost for motorists. I know you still have a huge contribution to make in the future.”

Born in 1987 in Sheffield, Haigh studied politics at Nottingham University and law at Birkbeck, University of London. She worked as a shop steward for the union Unite and volunteered as a special constable in the Metropolitan Special Constabulary from 2009 to 2011.

Heidi Alexander

Louse Haigh

Louise Haigh’s past conviction made headlines

Cardiff Council is proposing to move towards an areabased approach for managing parking across the city. The council believes this would give residents a better chance to park on their street, or on adjoining roads close to their home, while reducing opportunities for commuter parking. The council wants to amend the terms and conditions of residents’ permits to free up space, for example by charging SUVs more to encourage people to own smaller cars and by placing restrictions on permits for student-only properties.

Under the Cardiff City Parking Plan all on-street parking bounded within the areas south of the A48, west of River Rhymney, north of Cardiff Bay and east of the River Ely and the outer wards would be split into four distinct parking management areas with different restrictions in place for each. These are the ‘City Centre’, ‘Inner’, ‘Cardiff Bay’ and ‘Outer’ parking management’ areas. Each area will be made up of several parking zones.

The city council says the proposals would bring Cardiff into line with most major cities in the UK, and subject to the results of the consultation will take several years to implement because separate Traffic Regulation Orders (TROs) will be required for each parking zone.

Cllr Dan De’Ath, cabinet member for strategic planning, climate change and transport, said: “The new parking plan for Cardiff intends to give residents, Blue Badge holders, cycle and car clubs and local businesses better access to on-street permit parking. Parking across the city has increasingly become an issue for many residents who are finding it harder and harder to park outside or near their own homes due to high numbers of commuter traffic. This ability for commuters to come and park in the city for free is leading to air pollution and congestion which our residents are suffering from.

“We’ve always been clear that if we are to clean up the city’s air and tackle the climate emergency then we need to reduce our reliance on the private car and get people to think more about taking public transport. We believe that changing the way we enable people to park across the city, making the system easier to understand so motorists know where they can or cannot park, will help to alleviate these problems and will encourage more people to think about using public transport which is better for the environment.

“As we continue to improve cycling and walking routes, the competition for space on Cardiff’s road network has increased and as it is impossible to create more onstreet parking space due to the physical restraints, so changes need to be made. So, what we are proposing here is a complete overhaul of the on-street parking policy by creating a ‘zonal approach’ within Parking Management Areas so we can better

Cardi昀 City Parking Plan

Our parking vision to 2030

Cardiff plans curbs on commuter cars

Area-based parking plan includes possible curbs on oversize cars

manage and enforce the car parking spaces available so that the system isn’t abused.”

Although having any parking permit does not guarantee a parking space, proposals are being put forward to amend the terms and conditions of the permits to free up more space, for example by charging SUVs more to encourage people to own smaller cars and placing new restrictions on permits for student only properties, and to ensure the system cannot be abused. The new zonal parking scheme proposes that terms and conditions and types of parking permits currently available will change.

As part of implementation, the council will explain how people can apply for the new permits so that there is a seamless transition between the old system and the new. Residents living within an existing parking zone would not be eligible to obtain a resident parking permit if their property was either built, or converted, after 1 September 2011.

Residents living within each proposed new parking zone would not be eligible to obtain a resident parking permit if their property was either built, or converted, after 1 September 2024.

The permits that would be available under the new scheme:

• Residential permit: All residents that currently have a permit would need to reapply for a new zonal permit which is specific to the road/area where they live. This will give residents a better chance to

park on their street, or on a road close by that is part of their residential zone. All those that want to park a motorbike onstreet will also have to apply for a permit under the new system.

• Visitor permit: For visitor parking, each household will only be allowed to apply for 240 days of visitor parking each year. By putting this restriction in place, the system is less open to abuse, ensuring that the allocation of visitor parking is shared between households in a specific residential area.

• Community permit: Community on street permits can be applied for by certain places of worship or disability access groups that are exempt under specific legislation.

• Business permit: Only businesses that have a property in the Outer Parking Management Area can apply for an onstreet parking permit, which will only allow a business owner to park vehicles that are needed for the day-to-day running of the business. So, this is not for commuter or staff parking.

• Carer permit: There are two types of carer permits being proposed for on-street parking, one for professional health and one for personal care for those that qualify.

• School permit: Existing schools that are in the Outer Parking Management Area can apply for an on-street permit to park a vehicle that is needed for the operational running of the school. Again, this is not for commuter or staff parking.

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TfL tackles careless e-bike pavement parking

Action will be taken against operators who ignore new policy

Transport for London will work with boroughs to create additional parking spaces for dockless rental bikes and e-scooters to enable more people to use the schemes safely.

Transport for London (TfL) has set out a new approach for dockless rental e-bike and e-scooter parking on its roads, London’s network of Red Routes.

TfL has written to dockless e-bike and e-scooter operators to ask them to work with it to tackle issues caused by problematic parking. Enforcement action will be taken against operators who do not ensure compliance with new policy.

An updated enforcement policy, alongside significant investment in new parking spaces, aims to help e-bike and e-scooter rental schemes continue to operate, while ensuring streets remain safe and accessible.

The approach will predominantly focus on dockless e-bikes, as London’s e-scooter trial already requires parking in bays, with controls in place to ensure compliance.

TfL says dockless rental e-bikes and e-scooters are an

important part of London’s transport network, helping people get around sustainably and connecting them to other transport modes. However, problematic parking of the vehicles presents safety issues for many, particularly disabled and older people. These issues have been exacerbated by recent increases in fleet sizes.

On much of TfL’s network of priority ‘Red Routes’ rental e-bikes are often parked on the pavement in a way that negatively impacts pedestrian and wheelchair access. To ensure these roads remain unobstructed, TfL has written to operators asking them to collaborate on its new enforcement policy for e-bikes. TfL said it will also be working closely with London’s councils to improve compliance.

The new policy sets out that

TfL will consider taking action against operators who allow their bikes to be parked outside of designated places on red routes and on TfL land, which includes areas such as station forecourts and bus garages. Rental e-scooters are already required to park in bays, and the new policy will bring e-bikes closer in line with this.

TfL said it will adopt a proportionate and pragmatic approach will be taken to any enforcement activity, initially focussed on the most problematic areas where large numbers of poorly parked bikes are causing access or safety issues.

Operators are ultimately responsible for ensuring their bikes are deployed and parked appropriately, said TfL. Any enforcement action would be targeted towards operators that

do not ensure these rules are complied with, but TfL is also encouraging all dockless e-bike users to consider the impact of their parking on other road users and comply with local parking requirements.

Almost £1m has been allocated this year to boroughs to fund 7,500 new e-bike and e-scooter parking spaces. This is in addition to the 2,000 parking bays already delivered by boroughs. On Red Routes, TfL plans to deliver at least 800 spaces by next summer and is targeting a network of 3,000 spaces by the end of 2026.

Walking and cycling commissioner Will Norman said: “Dockless e-bikes play an important role in encouraging more people to choose sustainable modes of transport when travelling around the capital, but we know that poor e-bike parking can cause significant safety issues for some Londoners, particularly disabled and older people. In some instances they have become obstacles for pedestrians, particularly in busy parts of the capital.”

TfL is also raising with government the potential to address these issues in the longer term through new powers for strategic transport authorities to regulate and manage these services.

DfT rejects allowing motorbikes default access to bus lanes

The Department for Transport (DfT) has decided not to allow motorcycles access to all bus lanes by default, as is currently the case with pedal cycles, following a consultation. This means that decisions on bus lane access for motorcycles will remain with local authorities.

The consultation, conducted between March and July this year, attracted more than 14,000 responses.

Currently local authorities can choose whether to allow other vehicles, including motorcycles, to use bus lanes on their networks, by adding the symbol to the bus lane signs and referencing them in their traffic regulation orders (TROs).

The consultation sought opinions on two potential future options:

• continue with the current position, with local authorities continuing to make decisions on whether to allow motorcycles to use bus lanes on their road networks

• allow motorcycles to use bus lanes by default, as is the case for pedal cycles.

Under the Traffic Signs Regulations and General Directions (TSRGD), the pedal cycle symbol cannot be omitted from bus lane signs without special authorisation from

the DfT. The consultation looked at whether the same rule should apply to motorcycles.

Some 20 of 22 local authority respondents to the consultation agreed or strongly agreed with the statement: “Councils should continue to choose whether to allow motorcycles to use bus lanes on their networks.”

The DfT found that the safety benefits of allowing motorcycles into bus lanes are not clear. “Where data is available, the evidence varies,” it concluded. “The response rate to this consultation, from local authorities and stakeholder organisations, was low and did not provide a robust evidence base on which to amend the current policy.”

Also, more research was needed on what impact motorbikes in bus lanes as a default would have on cyclists and bus services, the DfT said. It added: “The cost to local authorities in new traffic signs and Traffic Regulation Orders of mandating such a change for existing bus lanes would be considerable. Without strong evidence of the benefits and a better understanding of the risks, this cannot be justified.”

The DfT’s decision has dismayed both the

Motorcycle Industry Association (MCIA) and National Motorcyclists Council (NMC).

The NMC says that while responses from local authorities were low, over half those responding agreed that there are benefits in allowing motorcycles to use bus lanes. Craig Carey-Clinch, NMC executive director, said: “It’s extremely concerning the government has ruled out a measure that could contribute notably to motorcycle safety. With ministers stating a commitment to a new Road Safety Strategy, this announcement gives rise to concern that the strategy will not consider the more creative and supportive actions needed to improve motorcycle safety.”

Tony Campbell, chief executive of the MCIA, said: “This decision is as shocking as it is disappointing. It flies in the face of clear evidence and overwhelming public support. It contradicts years of work promoting powered light vehicles (PLVs) as a sustainable transport solution.

“By rejecting default bus lane access, the government has hindered the transition to lighter vehicles, sending a confusing and discouraging message to prospective users.”

A street cluttered with dockless e-bikes

Reading to amend TROs that led to fines

Reimbursement process in place for motorists incorrectly issued PCNs

Reading Borough Council is to correct inaccurate legal orders that led to it issuing invalid parking penalties.

The council apologised in October after discovering it had incorrectly issued thousands of penalty charge notices (PCNs) between 2013 and 2024.

Errors in five Traffic Regulation Orders (TROs) meant that around 6,140 penalty charge notices were incorrectly issued, and motorists who received and paid the PCNs are still able to claim reimbursement via the council’s website. The errors on four other TROs did not affect the validity of any PCNs issued.

A meeting of the council on 15 October agreed a rectification process whereby the nine orders affected will be corrected and re-advertised in phases, starting with the East Reading Red Route. The statutory consultation process requires the council to advertise a simplified version of the TRO in local newspapers, on notices in the street and on

Reading Council is revising nine TROs

the council’s website.

A process has also been put in place to allow motorists who believe they received and paid a PCN which was incorrectly issued to claim their money back. The affected PCNs were issued primarily between July 2018 and 2024 on a section of the East Reading Red Route and four other areas.

Motorists who were incorrectly subject to a debt recovery service have already been contacted by the council to arrange reimbursement. Others who believe they are entitled to a refund should follow the process

on the council’s website.

The authority has estimated that it may have to reimburse approximately £357,000 to those affected.

The affected areas were:

• The Red Route East including Kings Road from its junction with Watlington Street to Cemetery Junction, Wokingham Road and partially into adjoining streets such as Queens Road and London Road

• Waldeck Street Resident Permit Parking and Swainstone Road Resident Permit Parking scheme

• Red Route West – Tilehurst

National Persistent Evader Database goes live

Liverpool City Council has become the first local authority to the introduce the National Persistent Evader Database (NPED), a system that centralises data on vehicles that consistently evade parking fines, carry clone number plates, have no MOT or insurance.

The database enables issuing authorities to make informed decisions, hopefully significantly cutting down on enforcement costs and reducing administrative burdens.

Liverpool is using the database to make informed decisions about how it tackles nuisance vehicles. The council’s access to NPED is made via the Imperial Civil Enforcement Solutions platform it uses to manage parking.

Ken Prior, head of parking at Liverpool City Council, said: “I have supported NPED’s development from its inception. The database’s blended data approach is poised to transform how we view and manage our

vehicle community, generating critical savings. With this system, we can segment overdue cases and reduce the anonymity often exploited by these vehicles, aiming to save over £250,000 annually in processing costs.”

NPED Services was formed by Alan Wood following 10 years of extensive trials and industry research. Utilising data from local authorities across the country, the research looked at the scale of the nuisance vehicle problem, the processing costs for the issuing authorities and the wider behavioural links to vehicle non-compliance for those acquiring multiple penalty or parking charge notices (PCNs), who then fail to pay.

“There is nowhere to hide for driving and parking offenders as launch of world’s first national persistent evader database of vehicles on our roads goes live,” said Alan Wood.

“This is a pivotal moment in

and West Reading

• Southcote Verge and Footway Parking ban area, including the whole lengths of Southcote Lane, Ashampstead Road, Brunel Road, Circuit Lane, Frilsham Road, Gainsborough Road and Virginia Way

• Tilehurst and Kentwood Verge and Footway Parking ban area, including Church End Lane, Lower Elmstone Drive, Mayfair, Norcot Road, Oak Tree Road, Overdown Road, Park Lane, Recreation Road, School Road, The Meadway and Westwood Road.

Jackie Yates, chief executive of Reading Borough Council, said:

“Following the discovery of errors on nine Traffic Regulation Orders earlier this year it was important that a process was put in place as quickly as possible to address them. That process means that statutory consultations will be carried out for each TRO over the coming weeks.

“Any motorists who believe they paid incorrectly issued penalty charge notices and have not yet acted, should visit the council websites and follow the process for claiming reimbursement.”

establishing a comprehensive national database on vehicle behaviour from across the parking sector. NPED’s launch signifies a new era in our engagement with motorists, setting the stage for more effective management and accountability within the parking community.

“NPED’s mission is to identify repeat offenders early, preventing wasted processing efforts and avoiding uncollected debt. NPED is anticipated to save millions across the sector, enhancing enforcement efficiency and allowing for targeted interventions against persistent violators. It will also lead to cars being used for other criminal activity to be identified early and dealt with by law enforcement.”

Wood says that NPED is costfree for implementation and licensing, requires no procurement, ensuring no barriers to entry for participating organisations.

22 councils granted moving traffic powers after delay

The Labour government has granted powers to enforce moving traffic violations to a third tranche of 22 English highway authorities after the process was stalled by the previous Tory administration.

The Bus Lane Contraventions (Approved Local Authorities) (England) (Amendment) and Civil Enforcement of Moving Traffic Contraventions Designation Order 2024, designates parts of each of the 22 councils’ areas as civil enforcement areas for moving traffic contraventions.

This enables them to take action against drivers committing violations such as no entry; no left or right turn; prohibited vehicles; box junction infringements or driving in mandatory cycle lanes.

The authorities were due to be given the powers in March, but the Department for Transport wrote to the authorities to tell them that the ‘Tranche 3 Designation Order’ had been shelved.

Camden invests in healthier neighbourhoods

Active travel, public transport and EV charging play key role in making streets more welcoming

Camden is to invest £22m in more environmentally friendly, healthier forms of travel and in creating more welcoming streets and neighbourhoods. In November Camden Council’s cabinet agreed to implement the next phase of its transport strategy for 2025 to 2028. The strategy envisages improvements to active travel, public transport and high streets including:

• Healthy Routes: A new primary and secondary cycle network. A key component of the proposed network is connectivity, ensuring that continuous links and journeys can be made. The “primary” cycle network, which currently contains 27km of main road segregated cycle routes, is planned to expand to 45km. Currently, around 56% of the borough live with 400m of a high-quality strategic cycle network route, this would increase to over 85% under the plans.

• Walking and accessibility improvements: An example is the Euston to King’s Cross Wellbeing Walk. Camden is currently developing plans for a high quality, pleasant walking connection on the south side of the Euston Road between these two locations, including better pedestrian crossings,

reduced traffic, new street trees and urban greening and enhanced lighting. The whole route is expected to be completed within the next three-year period.

• Electric vehicle (EV) chargepoints: Camden has plans in place to install a further 600 plus EV chargepoints (a mixture of fast and rapid chargers) by 2026, with bids in place for a further 500 lamp column charging points. Around 50 of the fastcharging points are being proposed to support car clubs to support EV operation of car clubs at those locations.

• High Street improvement: Camden plans further neighbourhood centre enhancements

in the vicinity of high streets, with public realm, urban greening, sustainable travel, and road safety measures. Key examples being the trial pedestrianisation of sections of Camden High Street and the public realm improvements on Kilburn High Road.

• Car clubs: Camden will explore options to promote the use of car clubs with the aim of freeing people from the need and cost of private car ownership.

• Timed restrictions around schools: By 2026 Camden aims to have delivered the majority of locations where it is possible to implement Healthy School Street timed vehicle restrictions.

Councils get School Streets guidance

Government sets out advice on introducing school schemes

The Department for Transport and Active Travel England (ATE) have reaffirmed their support for the nationwide roll-out of School Streets with the release of comprehensive new guidance. This set outs the key steps and factors local authorities in England should consider when developing and implementing schemes.

The new guidance – School Streets: How to set up and manage a scheme – is aimed at local authorities in England, particularly authorities with limited experience of delivering School Streets. It may also be of interest to schools and local elected members, said ATE.

Across England, around 40% of all primary school children and 25% of secondary school children are driven to school by car or van – figures that have increased dramatically since the mid-1970s, said ATE. “These figures vary significantly and can be influenced by factors such as school location and type of school.”

Implementing School Streets can also help local authorities to fulfil their statutory duty to promote the use of sustainable modes of travel to school as set

out in the Education Act 1996 and associated statutory guidance, said ATE. It also cites research and evidence from the Road Safety Trust, which says that School Streets increase active travel on the school run, are supported by most parents and residents in the nearby community, and do not cause significant road safety issues through traffic displacement.

Research commissioned by ATE found that 85% of people in England support active travel and would like to do more, while data from charity Sustrans has previously found that 4 out of 5 children want to walk or cycle to school.

The guidance also challenges “common unfounded myths” about School Streets. For exam-

ple, it refutes claims that School Streets disadvantage Blue Badge holders. The reality is that Blue Badge holders who require access to a School Street zone during operational hours can be exempted from the restrictions, states the guidance.

It says: “Local authorities can put in place permit schemes that exempt vehicles, including those used by Blue Badge holders, from traffic restrictions.”

The guidance also challenges the view that School Streets prevent teachers and other school staff from getting to their place of work. “Traffic restrictions are in force for short periods that coincide with pupil drop off and pick up times,” states ATE. “In many cases, teachers/other school staff who rely on a car

Housing schemes remain car dependent

Public transport still trails behind cars, writes Deniz Huseyin

New housing developments remain cardependent, with minimal improvement in access to essential services by walking, cycling, or public transport, reveals a joint research report by the Royal Town Planning Institute (RTPI) and LandTech.

An analysis of the last decade under the previous National Planning Policy Framework (NPPF), reveals that, despite its focus on sustainable development, accessibility from newly approved homes stagnated from 2012 to 2021.

Public transport continues to trail behind car travel, with journeys taking, on average, 1.5 times longer than by car. Although 96% of those living in new homes can reach a town centre within a 20-minute drive, only 66% have the same access using public transport and 47% within a 20-minute walk, researchers estimate.

GPs and primary schools are the most accessible destinations, with secondary schools, town centres and employment

centres further away, and hospitals the least accessible to new homes. Driving is the fastest mode of transport, followed by cycling, public transport and walking.

Researchers found that access to amenities remains unequal. When comparing different regions’ access to local services, residents of new developments have the shortest journeys in London while residents in the South West and the East of England have the longest journey times.

“There are inequalities between rural and urban areas – journey times from new rural developments are twice as long as their urban counterparts,” the report says.

The authors argue that accessibility is a crucial issue at new housing developments, citing that large and compact settlement patterns support economic productivity by reducing the distances between homes and jobs and making efficient use of infrastructure networks.

“Settlement patterns and urban forms that promote sustainable mobility play a critical role in reducing transport emissions, with larger settlements, higher densities

will arrive before the restrictions come into force and will not be negatively affected by the scheme. Vehicles already parked within a School Street before the restrictions apply can remain parked (subject to any parking restrictions) and usually are able to leave at any time.”

However, it remains unclear how much funding will be allocated to new School Streets schemes next year. An ATE spokesperson told Parking Review: “In terms of funding for future schemes, the government is still currently finalising active travel funding allocations for the 2025/26 financial year, so will be announcing further details on this in due course.”

So far, ATE has funded more than 180 schemes through the Active Travel Fund. Since 2020 the fund has provided around £4m to councils to construct School Streets. ATE and the Department for Transport have also provided Capability Funding to councils to support planning, delivery and engagement in School Streets.

Authorities have reported that approximately £800,000 of this revenue funding has been assigned to School Streets projects since 2021, said ATE. Find out more about the ATE guidance at School Streets 2025 in London on 12 February: www.landorlinks.uk

and mixed land uses reducing the need to travel by car,” the report says.

Larger settlements with higher densities and mixed land use also improve public health by increasing physical activity, which “helps to address the prevalence, severity and cost of chronic lifestyle-related diseases”.

Victoria Hills, chief executive of the RTPI, said: “It is essential that planning policies truly serve communities by creating environments that support health and sustainability. Planning should work for the people it impacts, ensuring communities flourish in healthy, well-connected places.

“To avoid repeating the mistakes of the past decade, the new NPPF must prioritise housing development in areas that reduce car reliance, bridge regional accessibility gaps, and support genuinely sustainable, vibrant communities. The time for policymakers to act is now.”

Harry Quartermain, head of research at LandTech, said: “Having accurate and reliable data in our planning system means that we can see the impact that our placemaking decisions have on the people that do, and will, live in these places.”

Encouraging Cycle Friendly Buildings

Northern Ireland leads the way in showcasing Cycling UK thinking

Cycling UK has been accrediting organisations as the UK’s sole auditor on behalf of The European Cyclist’s Federation, through the Cycle Friendly Employer programme, since 2019. By encouraging commuters to cycle, businesses have not only become more sustainable, but also see improved employee health, higher productivity and lower absenteeism.

The charity has built on the programme’s success to develop a new guide called Cycle Friendly Buildings. The scheme has been welcomed with sustainability consultants and landlords signing up in droves. Successful nominees can access bespoke, ongoing support from Cycling UK and are invited to join the charity’s prestigious network of cycle friendly employers.

While there are a small number of other organisations that provide a similar service, Cycling

UK is the only one that does not manufacture, design or install cycling infrastructure; meaning the accreditation remains independent.

While facilities such as safe, secure bike storage and showers are essential, this accreditation goes further to provide guidance, advice, support, communications and incentives to get people cycling. Advice and consultancy is based on extensive behaviour change and grassroots engagement with communities to

Promoting cycling to work

encourage more people to cycle and reduce emissions.

The success of the Cycle Friendly Employer programme has been especially pronounced in Belfast, Northern Ireland, where 14,000 people currently work for a cycling accredited organisation. The popularity of the programme illustrates the desire communities have to get around by bike more, despite infrastructure investment in Northern Ireland lagging behind. The charity aims to develop this

momentum across all nation states, to open up cycling as an accessible, safe and easy way to get to work.

Eamon Butler MRICS, property and facilities management, at CBRE Northern Ireland said: “CBRE NI is delighted to be part of the Cycling UK buildings accreditation scheme. The Cycling UK accreditation not only highlights our dedication to encouraging cycling within the workplace but also demonstrates a commitment to reducing environmental impact and fostering a healthier workforce.”

Katie Legg, commercial director at Cycling UK, said: “The launch of the Cycle Friendly Buildings accreditation is an exciting step forward in our mission to make cycling an easier, safer, and more accessible option for all commuters. By recognising and supporting businesses that champion cycling, we’re not just promoting a healthier and more eco-friendly way to travel, but also empowering workplaces to reduce congestion, cut costs, and improve productivity.”

Smart Transport Hub becomes Citisense

Daniel Hanshaw discusses rebranding and delivering data-driven transport, traffic and parking schemes

Consultancy Smart Transport Hub has rebranded as Citisense. Launched in 2020 with the aim of providing innovative transport solutions to local authorities, Smart Transport Hub now has three offices and a team of 34 staff with local authority officers.

The consultancy undertake a range of services in the sustainable transport, Traffic Regulation Order, parking and kerbside management fields.

In the parking arena, the company worked with Islington Council to deliver the UK’s first parking permit scheme for electric vehicles (EVs). This was a scheme which created a hierarchy that saw larger EVs pay a higher rate for a parking permit in the North London borough. The EV permit scheme won the Inspiration Award trophy at the British Parking Awards 2023.

Citisense was founded and is led by managing director Christian Constantinides and commercial director Daniel Hanshaw, who discussed the reasons for the rebrand and how the expanding team envisages the new look company evolving.

Parking Review: Changing an established brand is a big decision, so what was the decision point for adopting a new identity?

Daniel Hanshaw: The business has seen steady organic growth over the last five years,

especially through ongoing research and development of technological innovation to support our clients. We wanted to open ourselves to a wider market with the technology at the forefront of what we are doing. It was a journey that took over 18 months and wasn’t an easy decision. With Citisense there are no real changes other than our identity. It is still the same people, it is still the same vision and we still have the same goals.

How did you select the new name?

Daniel Hanshaw: Through lots of conversations with branding experts, lots of discussions of why Christian and I originally set up Smart Transport Hub including our strategic vision and plan for growth. This included a number of workshops and the development of a robust business and marketing strategy, we discussed our value propositions, identity, key differences, offerings, passions, purpose, vision and mission and Citisense clearly encompassed everything in one, perfectly some might say. Enabling change is at the forefront of everything we do at Citisense and we firmly believe we are the “people first transport innovation company”.

What does the new name signal in terms of the company’s aims, ambitions and services?

Daniel Hanshaw: Citisense is a people-first transport innovation company where technology helps our clients to make datadriven decisions and deliver scheme-to-street success. Our business has a lot to offer through technology and service solutions and we will strive to provide access to the most

advanced data, helping equip our clients with the evidence-based case for change to increase the chance of project proposal success. We work closely in partnership which acts as a close and trusted in-house support to deal with the public and navigate the process of change. We aim to grow, we will continue with R&D and push our technology alongside our professional consultancy services. We have a massive vision we are keen to deliver.

Your team recently attended a US event –is there an international dimension to the new name and plans?

Daniel Hanshaw: Absolutely. We are very keen to grow into the international market, especially from a technology perspective. We are exhibiting at the Smart City Expo and World Congress next week in Barcelona and then exhibiting at CoMotion with the Department for Business and Trade the following week in Los Angeles. We see technology as a fundamental growth part of the business and the international market is something we’re keen to grow into more.

Are there any changes or additions to team membership and roles?

Daniel Hanshaw: Yes. We are delighted to announce Nicola Mastini as our new head of technology, Jack Jerrom as our new head of design and Faith Coles as our head of sustainability. These are three very key people in the business whom we are delighted have accepted and changed their roles within Citisense to help facilitate our growth and ambitions. Seeing growth form within is critical to the ongoing success and future of Citisense. www.citisense.com

Daniel Hanshaw and Christian Constantinides

YourParkingSpace appoints new chief exec

Mehta takes over from Coady at helm of parking provider

YourParkingSpace has appointed Sunny Mehta as its new chief executive. He succeeds Brannan Coady, who has served as CEO since Flowbird’s acquisition of the parking marketplace and operator in 2022.

Mehta has experience in the mobility and payment services industry along with a background in platforms and products from Google and Apple. He has also been appointed as an executive committee member for Flowbird Group, parent of YourParkingSpace.

Mehta said: “I’m thrilled to join YourParkingSpace which has been on an incredible journey in recent years generating significant revenue for some of the biggest names in entertainment, hospitality, retail and asset management through our technologically advanced platform and management solutions.

“Our success has been built

on providing industry leading insight, including real-time information on occupancy and online connected payments, plus electric vehicle charging stations compatible with all market segments, to name but a few innovations.

“Yet, while YourParkingSpace has made incredible progress we can’t rest on our laurels. I believe there is much more to come from us in our product offering to the benefit of our partners, and people on the move, to make their life on the go hassle free.”

Mehta previously served as

Dnes leaves DfT for Stonehaven

for evolving technology, including creation of the National Parking Platform, investigating areas such as onroad connectivity and high-definition mapping, and considering long-term models for supporting non-physical infrastructure to enable future road use.

Michael Dnes has left the Department for Transport to become head of transport policy at policy and advocacy consultancy Stonehaven.

Dnes brings with him nearly 20 years of experience in transport, including 15 years at the Department for Transport leading major projects such as future roads, rail reform, and HS2 ‘End State’ policy.

His most recent post was head of future roads technology, a role that saw him leading the government’s policies on the legalisation of micromobility vehicles, including setting and implementing the new legal regime for e-scooters.

He also led development of road infrastructure to account

Between 2020-2023 he chaired an International Transport Forum study on autonomous vehicles and infrastructure adaptations. This included looking at Future Transport Zones and the trial use of drones.

Other highlights in his Department for Transport career include defining the government’s five-year Road Investment Strategy, negotiating a £27bn settlement that included the first dual carriageway across the Pennines since the 1970s, and developing a 30-year programme to replace concrete motorways with safe materials.

He was also involved with planning for Heathrow expansion proposals in the early 2000s.

CEO of Veact, an AI automotive tech start-up based in Munich. He has also been chief commercial officer at Eurowag, a global payments and fleet management company listed on the London Stock Exchange.

His early career contributions include serving as general manager, platforms and services at Google and as head of market expansion EMEIA at Apple. In these roles he played a role in the successful of products such as the iPhone, Chromebooks, Pixel and iPad.

Brannan Coady said: “After

two incredible years as CEO at YourParkingSpace, I am exceptionally proud of what my team and I have achieved together. From defining, architecting, and engineering the product and GTM in the earliest years, to leading the internalisation of the product and engineering function, before transitioning as we scaled into broader strategic and operational duties – including navigating capital raises and the meteoric growth that culminated in an industry-shaking exit. I’ve had the privilege of contributing to every chapter of this business’s story.

“Taking on the CEO role two years ago marked the start of a transformational journey in the company’s first private equity setting. Together, we reshaped the organisation, dramatically reduced costs, defined a bold new vision, implemented countless new processes, improved margins, doubled revenue, and transformed the business from significant annual losses to a positive run rate of millions in cash EBITDA.”

We currently supply and have vacancies around the UK for Permanent and Temporary positions:

• Civil Enforcement Officers

• Environmental Enforcement Officers

• Parking Back Office (Appeals/Notice Processing/Correspondence)

• Parking Change Management

• Interim Parking Managers

• Car Park Attendants/Marshalls/Stewarding

• Parking Supervisors (Both Enforcement and Back Office)

• Parking Management (Both Enforcement and Back Office)

• Heads of Parking/Directors

• Parking Technologies (Business Development and Project Managers/ Field Service Engineers/General Managers)

• Off Street Parking (Business Development, Contract Managers and Regional Managers)

• CCTV Operators – SIA and BTEC qualified

Looking for staff or need employment? Please contact our experienced team on:

Tel: 0203 668 5680

Email: parking@unity-recruitment.co.uk

Web: www.unity-recruitment.co.uk

Sunny Mehta

Michael Dnes

Brannan Coady

Virtually here...

VLBs are a flexible and dynamic solution for managing the kerbside

The kerbside is a complex, multi-faceted landscape that is difficult to manage effectively because of its many users and components. With more demands than ever from a wider range of users, putting pressure on access and utilisation of the kerbside.

The historical way of the kerbside having one use for one user, for example parking to pick up goods from the local shops is changing to become more multi-functional and active travel focussed with increasing numbers of pedestrianised areas, attractive street furniture to create friendly places to rest, dedicated cycle lanes, and e-scooter/e-bike parking now needing to work out how to co-exist with vital freight and servicing deliveries at the kerbside.

The number of physical places to load is always a challenge at the kerbside and there will always be areas where it is safest to deliver to a business. For commercial operators in the freight, servicing and delivery sectors, it has always specifically been loading and unloading that causes the most issues due to the unsuitable or inflexible restrictions. Indeed, the 2023

Department for Transport Kerbside Management Discovery report describes the current situation as ‘chaotic, dysfunctional, and unsafe’.

Solution – Virtual Loading Bay (VLB)

It doesn't have to be that way. The Kerb Delivery app already enables local authorities to offer dedicated kerb space to commercial operators via its Permit Loading Bays, and for those operators to book, in advance, thus removing the current ‘first come first served’ free for all for a more efficient, organised and managed process. Bringing order to the chaos helps reduce congestion, decrease circling and idling, helping to improve local air quality.

The perfect alignment of policy, legislation, digitisation and enabling technology has combined to deliver better kerbside management for freight operators and local authorities via the simple concept we call the ‘Virtual Loading Bay’.

A Virtual Loading Bay (VLB) is a digital dispensation allowing drivers to load and unload in close proximity to their delivery point at locations where loading is normally prohibited, without the risk and stress of receiving a Penalty Charge Notice (PCN). The location of a Virtual Loading Bay and time periods where access is permitted are pre-agreed with the local authority and in partnership with operators

to improve safety, and reduce adverse impacts on network and traffic flows.

The solution, which is complex in the background is actually very simple at the point of use, delivering societal and environmental benefits that are fundamental if we are going to reach our decarbonisation, net zero and local air quality targets.

Efficient, organised and managed

VLBs solve many a problem for local authorities across the country from both a management and enforcement perspective. For commercial operators in the freight, servicing and delivery sectors, it is specifically loading and unloading that causes the most issues due to the unsuitable or inflexible restrictions that do not meet the health and safety provisions necessary for specialist or critical deliveries.

With Kerb Delivery easily integrating with current parking enforcement systems so that the civil enforcement officers can easily see on their handhelds the vehicles that are approved to be at these sites.

Legislation and digitisation

The beauty for local authorities is that they don’t each need to design their own solution. VLB’s flexibility means they can address a small problem area or single sector, or be taken to scale across a city,

Virtual Loading Bay locations in London

region, or even adopted as a national strategy, all within existing legislation.

A Virtual Loading Bay can practically help a local authority comply with its traffic management duties and responsibilities enshrined at S.122 of the Road Traffic Regulation Act 1984 – ‘to secure the expeditious, convenient and safe movement of vehicular and other traffic (including pedestrians), and the provision of suitable and adequate parking facilities on and off the highway.’

As mentioned, this is a solution based around current legislation, not one needing the law to catch up. Its implementation needs a simple amendment to, or addition of, a Schedule to the TRO (or TMO in London) allowing an exemption for a specific vehicle to undertake a specific activity at a certain location at a certain time. Then it’s good to go. This complements the move to implement Digital Traffic Regulation Orders as part of the Automated Vehicles Act will mean that a fully dynamic kerbside as a national asset is not that far off.

Benefits being realised

The Virtual Loading Bay is no longer a theory, or concept. Virtual Loading Bays are now live on the streets of London thanks to a DEFRA-funded project with Cross River Partnership. Grid Smarter Cities are engaging with businesses across London to showcase the benefits of booking Virtual Loading Bays to load and unload their goods via the Kerb Delivery app. VLBs are making deliveries more efficient and sustainable, and improving congestion and air quality in the local area.

And it’s not just London – other cities across the UK and around the world will shortly be getting on board with the Virtual Loading Bay and start to see these benefits.

Book: Utilise kerbspace at locations and on routes that traditionally prohibit loading and unloading activity (allowing deliveries at difficult locations)

Proximity: Provides delivery drivers with closer access to the recipient venue, reducing the health and safety risks to drivers, the public and vulnerable road users

Certainty: Allows retailers and businesses to accurately schedule their loading and delivery workloads

Less damage: Reduce adverse impact on city infrastructure and air quality from missed and repeat deliveries

Specialist: VLBs can be very granular (i.e. for one operator at one location for one delivery and can act as an overlay to existing parking legislation)

Ease of deployment: No infrastructure changes necessary, saving the local authority time and money on implementation.

Over ten years ago, when the concept of the Kerb Delivery Platform started to crystallise in my mind, driven by what I perceived was a fundamental and practical necessity, I did not truly foresee the true length of time it would take for the perfect alignment of policy, legislation, digitisation and enabling technology to become a reality,

The Department for Transport in 2023 published the Kerbside Management Discovery Report which identified the enabling power of the kerb and significant outcomes that can be delivered in the short term whilst preparing the policy and legislative road map for a fully digital, flexible and dynamic approach to kerbside access.

The waiting is over. The solution is available now! Get in touch to find out more about how your space can be managed digitally and overcome the challenges at the kerbside by contacting us at: info@gridsmartercities.com

gridsmartercities.com

Watling Street, City of London

Let me give you one widespread example of an issue – delivery to city centre pubs. In brewery logistics, the delivery of heavy beer kegs needs to be undertaken adjacent to the pub’s cellar door from a health and safety perspective and there are strict safety guidelines when delivering. Their operational needs are wholly different from the parcel sector as they require prioritised access to the kerb, often in areas where loading may be prohibited.

The Watling Street VLB is deployed at pre-agreed times when loading and unloading is the least disruptive. Furthermore, rather than just stopping somewhere random, pre-approved places mean that the risk of conflict with pedestrians, or at locations where a dray has to say deliver across a cycle lane, can be minimised. This delivers a safer and more efficient use of road and kerb space with the least impact on the network.

Neil Herron is Chief Executive and Founder of Grid Smarter Cities

It’s not just the brewery logistics industry that benefit, bulk frozen and chilled food deliveries where health, hygiene and contamination factors come into play is another sector, and for certain construction related deliveries including sectors such as glaziers and scaffolding safely accessing kerbside is key.

All these sectors will have health and safety considerations and accompanying risk assessment and operating protocols enabling operators to comply with their sector specific health and safety or food hygiene legislation.

“The Brewery Logistics sector has key health and safety considerations when delivering to hospitality venues. To deliver beer to a pub we require at least three feet of space around the back of the vehicle. The Virtual Loading Bay booking capability helps our members with access, compliance and delivery certainty.”

John Crosk, Chairman, The Brewery Logistics Group

Keith Hanshaw, group managing director, Marston Holdings, chaired a keynote debate on the future of traffic and parking featuring:

• Jon Little, co-founder, BetaStreets

• Glen Manley, business development director, Marston Holdings

• Tina Glover, technical director, regional lead, WSP Liveable Places

• Paul Moorby OBE, founder and chief executive, Chipside and MiPermit

• Paul Kyte, business development director, TRACE Enforcement Group

• Richard Walker, head of parking, North Essex Parking Partnership

• Aya Collins, operations director, Citisense

We move forward together

Traffic + Parking 2024 explored the future of transport, AI and fighting scams

The annual Traffic + Parking conference provides a space in which local authorities, their private sector partners, campaigners and consultants can explore topical issues relating to the planning, provision and regulation of parking, the kerbside and the urban street scene.

Traffic + Parking 2024 was packed with presentations, debates and an exhibition showcasing the latest innovations and services. The event was programmed by Parking Review and delivered by Landor LINKS in Manchester on 30 October.

The morning featured a major debate on the Future of Parking Policy, an in-depth look at delivering Better Streets and a panel sharing ideas on Beating the Parking Scammers. The afternoon was made up of two special events. There was a ground-breaking exploration of artificial intelligence in the Parking AI session and the day concluded with a new interactive game called ‘Parking for All’.

Anjna Patel MBE

TPT chief adjudicator Caroline Hamilton

Parking AI

How artificial intelligence will transform parking

Traffic + Parking ran a groud-breaking session focussed on the rapidly evolving area of artificial intelligence (AI). The discussion got behind what has become something of a buzzword.

Parking AI kicked off with a comprehensive introduction to artificial intelligence, with an expert panel demystifying the concepts and technologies that drive this transformative field.

Attendees discussed the specific ways AI can revolutionise the parking industry. This collaborative segment encouraged participants to share ideas, ask questions and explore innovative solutions that AI can offer for smart parking.

Landor LINKS’ programme partner Trellint UK shared key insights from a survey sent out to Traffic + Parking attendees.

Benefits of AI

The survey revealed that people felt the benefits of AI included automating repetitive tasks; improving business operations and productivity, and advancing scientific research. The potential benefits of applying AI in the transport realm included:

• Smart transport systems

• Autonomous vehicles

• Traffic management and congestion

• Public transportation optimisation for schedules and routes

• Ride-sharing services

• Real-time availability services.

Concerns about AI

Delegates flagged a number of concerns about AI, including:

• Data security risks

• Job displacement or automation of jobs

• Privacy issues

• AI systems making biased or unfair decisions

• Lack of transparency

• Loss of human control over AI.

How AI working is the parking sector

Parking space detection: AI can use cameras and sensors to identify available parking spaces in real-time. AI can also predict if a parking space will be available when a driver arrives by

An inspiring journey

Tina Glover is a champion for careers in engineering

For three decades, Tina Glover has demonstrated her expertise, leadership and commitment to making a positive impact. At Traffic + Parking 2024 she looked back on how her career has developed in step with the evolution of the traffic and parking sector.

Her journey began in 1995 when she joined Parkman Consulting Engineers as a junior engineer. In 1999 she moved into the public sector and embarked on what was a 23-year tenure at Bury Council. She served as group leader of traffic management, transportation, parking services and road safety.

She was responsible for managing a £3m parking enforcement contract, which included the challenging implementation of controlled parking zones. Her strategic oversight extended to complex highways, parking and transportation interventions, showcasing an ability to handle multifaceted projects. She was also responsible for the implementation of £13m active travel measures as part of the Greater Manchester Bee Network.

In recent years Glover has moved into consultancy. In 2021 she joined Project Centre as a principal engineer, quickly rising through the ranks to become associate director and then technical director. She was instrumental in supporting the likes of Manchester City Council, St Helens Borough Council and the Liverpool City Region Combined Authority implement moving traffic enforcement and sustainable transport schemes.

This year Glover joined WSP Liveable Places, where she is now technical director and regional lead for the North.

considering factors like seasonality and traffic volume.

Car park management: AI can help parking managers monitor parking duration and identify illegally parked vehicles. For example, AI can monitor for spaces that are empty for long periods or have excessive parking durations.

Road safety: AI can analyse data from traffic patterns, vehicle behaviour and driver habits to predict and prevent hazards. Customer service: AI-powered conversational tools, or “bots”, can provide fast and efficient customer service.

Number plate recognition: AI can identify vehicles based on their number plates, make, model and colour.

The

panel

The discussion was led by Dan Casey, capture manager at Trellint. The panellists were:

• Francesca Cesare Pintorno, knowledge transfer manager, Digital Transport, Innovate UK

• Gonzalo Martinez Santos, product analyst, CurbIQ

• Chris Newman, head of UK operations, Trellint

• Richard Walker, head of parking, North Essex Parking Partnership, and president, British Parking Association.

If you want to discover more attend TransportAI, a major Landor LINKS event in Manchester on 5 February 2025. www.transportai.uk

She serves on the advisory group of the Chartered Institution of Highways and Transportation (CIHT), where she authors technical papers. Glover is deeply committed to mentoring the next generation of engineers. She is an active participant in the British Parking Association’s mentorship programme. Glover’s dedication to promoting engineering as a career choice is evident in her role as a STEM Ambassador, which sees her regularly engaging with school children to highlight the diverse opportunities within the industry.

National recognition of Glover’s achievements in the traffic and parking sector came in June when she was named one of the Top 50 Women in Engineering.

Tina Glover receives her Women in Engineering Award from Sue Percy, chief executive of the CIHT

Gonzalo Martinez Santos, Francesca Casare Pintorno and Chris Newman

Better Streets

Improving mobility, parking and street management

Traffic and parking teams are delivering policies and programmes which improve the street-scene, access to the kerbside and environment in urban areas.

The session was chaired by Anjna Patel MBE, principal office, Sandwell Council, and chair of British Parking Association.

Traff-iCase: Opening up parking appeals

Caroline Hamilton, chief adjudicator, Traffic Penalty Tribunal

Drivers who have been issued a penalty charge notice for contravening parking, bus lane and moving traffic, clean air and other road user charging restrictions have a right to have an appeal heard by independent legal adjudicators.

As part of its mission to make justice accessible and more understandable, the adjudicator for traffic appeals in England (outside London) and Wales, the Traffic Penalty Tribunal, has developed a website that provides access to key cases curated for their common facts, issues and points of law.

These cases provide a reference for motorists who may have received similar penalty charges, local authorities or other interested parties, such as the media.

Delivering sustainable and active travel through parking management

Adam Bunce, managing director, Ethos

Parking policies and strategies are a central element in spatial planning that influence modal choices, reducing emissions and promoting healthier lifestyles.

Encouraging active travel

Jon Little, co-founder, BetaStreets

New guidance on project engagement and consultation has been produced by BetaStreets, a design and visualisation tool for use in street design, highways and placemaking.

Technology trends

A spotlight on technology and services

Parking operations are working to harness data, deploy new technologies and provide a seamless and secure service to drivers. Traffic + Parking explored: Digital Traffic Management Orders; moving traffic regulation enforcement; payment and permit systems; and tackling the QR code fraud epidemic.

The session was chaired by Mike Marrs, chief executive, APN Group and vice president British Parking Association

The digital kerbside

Dan Hubert, founder and chief executive officer, AppyWay Innovations such as Digital Traffic Regulation Orders can optimise the management of parking space by creating a dynamic kerb that can be used by local authorities, drivers and businesses.

Pavement parking in Scotland

Stacey Montieth-Skelton, principal traffic engineer, Project Centre

The City of Edinburgh Council became the first Scottish local authority to enforce pavement parking, starting from January 2024. The city worked with Marston Holdings’ Project Centre to understand how pavement parking rules would work on a streetby-street basis, and then with NSL to implement an enforcement scheme. (A British Parking Award 2024 winner).

The future direction of fees and charges

Aya Collins, operations director, Citisense

A number of local authorities are changing direction in how they charge for parking. While in the past, fees have generally been set on the basis of covering the cost of administration and enforcement, there is an increasing emphasis on using charges to facilitate behaviour change, such as encouraging a move away from car ownership and to encourage the uptake of cleaner vehicles.

Real world benefits of camera enforcement for road safety and local community transport

Paula Argyle, principal CPU supervisor, Nottinghamshire County Council and Steve Dale, sales account manager, SEA

The SEA ROADflow Fusion system has contributed to a change in driver behaviour, helping to stop motorists breaching bus lane rules and blocking bus stops, which has enabled a busy bus route to be reinstated in Nottinghamshire.

Permitting and exemption management for local authorities

Mark Wilson, chief commercial officer, Unity5

Local authorities are increasingly recognising the need to modernise their parking permit management software to keep pace with evolving demands.

Using data to detect, deter and defeat persistent evaders

Alan Wood, founder and chief executive officer, National Persistent Evaders Database (NPED)

The National Persistent Evader Database (NPED) is the UK’s only centralised database of offending vehicle behaviour data. These vehicles will be ranked in a scoring matrix allowing the local authorities and enforcement agencies to prioritise the worst offenders in society.

Beating the parking scammers

Sarah Hubbard, senior business manager, RingGo, and Richard Boultbee, managing director, WPS UK

Fraudsters have been making headlines with fake QR codes stuck on car park signs, counterfeit penalty charge notices (PCNs) issued to vehicles and phishing e-mails demanding payment of non-existent parking fines. This discussion saw delegates share their experience and explore potential solutions to the problem.

Jon Little, Stacey Montieth-Skelton and Aya Collins

Mike Marrs, Sarah Hubbard and Richard Boultbee

Parking for All

Andrew Potter reveals new parking game

Various and largely insatiable demands are placed upon the kerbside. Space for safety margins, buses, loading, collection and delivery. Parking for car clubs, residents, shoppers and workers. Public realm ambitions and greater access for vulnerable users. All compete for the same real estate – the kerbside. These competing demands were the subject of ‘Parking for All’, an interactive game developed by Andrew Potter, director of Parking Perspectives.

The game, which features a model street, player cards and newspaper stories, explores a number of potential guidebook approaches for councils to make rationalised and consistent decisions about who gets what space.

‘Parking for All’ was unveiled at Traffic + Parking Delegates role-played different interest groups and debated a series of different proposals for the management of the kerb outside their parade of shops. The scenarios allowed the delegates to investigate the various merits of how kerbspace is allocated and work through different approaches to determine what uses would win their space on the street, and who and what is displaced elsewhere.

The players each had their own objectives and agendas, but collectively they had to deliver an outcome that: retains free flow of traffic and public transport; provides a safe space for pedestrians, cyclists, children and people with disabilities; and makes space for delivery vehicles, electric vehicles and mobility services, as well as keeping existing users content. www.parkingperspectives.com

Andrew Potter

Playing Parking for All

The Parking for All street

Cardiff Bay has been undergoing a transformation. What was once the city’s docks has, after decades of decline, become a place of new housing, business, leisure activities and the home of the Welsh Parliament. The latest phase in the remaking of Cardiff Bay is taking place at Atlantic Wharf.

Guided by Cardiff Council’s carbon neutral strategy, One Planet Cardiff, the Atlantic Wharf proposal aims to achieve a carbon-neutral city by 2030. The planning application for phase one, devised by Rio Architects, consists of a 15,000-capacity arena, a hotel and a 1,500-space multistorey car park. An outline approval for the remainder of the Atlantic Wharf development consists of various uses that include residential, hotels, leisure and commercial offices.

In January 2020, the council acquired the Red Dragon Centre (RDC) leisure and entertainment complex so that the council had full control over the land required to enable the development of a new 15,000capacity indoor arena, and to facilitate the investment into the wider Atlantic Wharf site. The council has undertaken a process to attract a developer for the site, which consists of 11.3 acres of land south of Hemingway Road, and is now working with Aviva Capital Consortium (ACC) to bring forward plans for a vibrant mixed use development that can complement the plans for the new Indoor Arena.

Detailed design work has been concluded for a proposed new multistorey car park at Atlantic Wharf in Cardiff. The council has signed a contract with Goldbeck Construction, a specialist in car park building. This project will see what is existing surface parking stacked into a much smaller area enabling the site to be regenerated as part of the 33.5-acre Atlantic Wharf masterplan.

The new car park forms part of a commitment from Cardiff Council in support of the new Indoor Arena and is also needed to meet the terms of the leases of tenants of the Red Dragon Centre.

The new multi-storey will replace existing surface spaces and help the council retain the total number of spaces in the area following the council’s purchase of the existing Q-Park multistorey car park on Pierhead Street in January 2024.

Cllr Russell Goodway, cabinet member for investment and development, said: “In January this year, the cabinet approved a new car parking strategy for the Indoor Arena and wider masterplan.

“Following the purchase of the multistorey car park in Pierhead Street, the council must now deliver a 900-space multi-storey car park, which is smaller than the original plan of 1,300 spaces. Together the car parks will give the council control over 2,119 spaces for the same cost as the price of building a 1,300-

Atlantic Wharf car park will serve Cardiff Bay arena

Cardiff Council to create 1,500-space multi-storey

space multi-storey car park.

“If permission is given by cabinet, the new 900-space multi-storey car park could be built by the end of next year to ensure that the council meets its obligations to the arena developer. Once the new MSCP is built, it will allow the council to move forward with the regeneration of the Red Dragon Centre site.”

As part of the redevelopment the council is seeking to improve the walking and cycling routes along Lloyd George Avenue. The council has started to engage with the local community on how the carriageway could be re-modelled to improve active travel routes to complement the new Metro line and Crossrail and to increase the amount of green space and landscaping.

Cllr Goodway continued: “The preliminary ground works for the new Indoor Arena is gathering pace in anticipation for the financial close of the contract before March 2025. The arena and wider masterplan will see a significant investment into the local economy, kick starting the next phase regeneration of Cardiff Bay, creating jobs and opportunities for local people while acting as a catalyst for further investment into this historic part of the city.

“The arena will significantly increase the number of people visiting Cardiff for events and concerts, benefitting existing hospitality venues as well as the new developments that will be built as part of this regeneration scheme. The increased footfall will also complement the new Metro to Cardiff Bay, as well as improving Cardiff’s credentials to attract more and bigger events to the city.”

Purchasing Pierhead Street

The Atlantic Wharf car park will be one of two multi-storeys serving Cardiff’s Indoor Arena. The other is an existing facility on Pierhead Street. In November 2023, Cardiff Council became aware of an opportunity to acquire the Pierhead Street multi-storey car park, which is adjacent to the Atlantic Wharf site which provides 1,239 spaces, plus 74 disabled spaces.

The Pierhead Street MSCP was built in 2005 and had been kept in a good state of repair, having been operated by Q-Park since 2016. Although the usage of the Pierhead Street car park has reduced since COVID-19, it still delivers a revenue surplus. Only 20 spaces within the car park are subject to lease and therefore 1,219 spaces are completely unencumbered and would be available for pre-booked event parking.

The council also considered the acquisition of Pierhead Street as a separate investment. The car park has an existing income that would service the debt to acquire the car park over circa 15 years. On top of this, acquisition of the Pierhead Street car park provided an opportunity for the council to avoid some short-term costs. These include avoiding the requirement to lease spaces in the Pierhead Street multi-storey for a period of up to two years (whilst the new MSCP is being built) to provide parking for council staff.

The council felt it would also avoid having to lease up to an additional circa 300 spaces over the same period for Red Dragon Centre tenants. In addition to this, and in addition to the potential to maximise event car parking income, acquisition of the Pierhead Street provides an opportunity to secure contractor parking income relating to the construction of the new Indoor Arena and the longer-term redevelopment of the wider site, for up to 10 years.

Cambridge’s new car and cycle park opens

Park Street facility will act as electric vehicle charging hub

Cambridge City Council’s new look Park Street car park in Cambridge welcomed its first visitors on Tuesday after closing in January 2022 for main project works and demolition.

The former car park on the site was demolished to make way for a five-storey 229-room hotel, which is due to open next year.

The new underground parking facility offers 223 underground car parking spaces, including 23 electric vehicle (EV) charging spaces. The car park has the potential to grow as an EV charging hub as 200 spaces have been fitted cables and power supplies so sockets can be added for more charging facilities as the need increases.

The new spaces have been part of the council’s wider commitment to installing 800 EV chargers in the city’s car parks through a partnership with

car park was aging, and it offered us an opportunity to develop new facilities that will play an important part in supporting people shifting to greener travel options with the EV charging and the substantially improved facilities for secure cycle parking.

Connected Kerb.

There is also secure parking for 239 bicycles, 10 oversized bicycles and 20 motorcycles. The design of the bike parking space was developed in collaboration with Camcycle.

There are 16 Blue Badge parking spaces, two of which are EV charging spaces.

A new landscaped central courtyard linking Park Street and Bridge Street forms part of the project.

The site is home to a new ‘aparthotel’ to be operated by

Plans for a seven-storey car park to help cater for growing student numbers in Coventry by 2030 have been unveiled.

Coventry University is proposing to create 500 spaces on the site of the Lower Ford Street surface car park, next to the ring road.

The car park would have rooftop solar panels, 48 electric vehicle charging bays and storage for 120 bicycle and 21 motorbikes.

A statement accompanying the planning application lodged with Coventry City Council said the university needed to make changes to have room for growth.

According to the planning statement, the university estimates that it could be accommodating 6,000 more students by the end of this decade.

The multi-storey would replace the 110-space car park at Cox Street and allow for other pockets of parking around the city to be removed for the creation of more green spaces.

The university hopes the new facility will encourage staff and students to use electric vehicles as well as greener modes of transport, as part of its plan to be carbon neutral by 2030.

Staycity as part of its Wilde brand portfolio, which will target BREEAM Excellent status using air source heat pumps and recycled rainwater. The aparthotel is due to open in spring 2025 once work has concluded.

Cllr Simon Smith, executive councillor for finance and resources at Cambridge City Council, said: “The opening of Park Street represents a real milestone for the council. We took the decision to invest in this project because the previous

“The aparthotel will provide much needed income to support essential services for residents, as well as a boost for local businesses. I wish to thank residents and neighbouring businesses for their patience and understanding during the construction works; this is an important renovation for well-used facilities in the city centre.”

Marcus Boret, director of Marick, the developer, said: “It’s great to work with a forward thinking partner who shares our common interest in best in class regeneration. We are proud of our contribution towards the re-generation of this conservation site. We are certain this will be a great community success and long-term investment for the council.”

New parking for Douglas harbour

A new multi-storey car park could be built in the Isle of Man’s capital Douglas.

Proposals for the scheme at Parade Street in Douglas are expected to be lodged in the first half of 2025 by the Manx Development Corporation (MDC) in collaboration with its shareholder the Treasury.

The site sits between the Millennium Bridge at Douglas Harbour and the Isle of Man Steam Packet Company headquarters, and was used for border control at the ferry port during the coronavirus pandemic.

The scheme has been

devised in line with the 2014 Tynwald-backed masterplan for lower Douglas, which seeks to consolidate localised parking provision.

Dane Harrop, managing director of the MDC, said there had been extensive consultation with stakeholders associated with nearby sites and that engagement would continue as the project progresses.

The Department of Infrastructure and port management have been involved in process to ensure the proposal is considered and coordinated.

Cycle parking at Park Street

Design for Coventry University MSCP

STRIPE CONSULTING

How the car park would sit in Douglas harbour

Multi-storey planned for Kettering hospital

New car park would free up space for essential development

Kettering General Hospital is set to seek planning permission for a proposed new multi-storey car park as part of works needed to enable its future hospital rebuild. The hospital is proposing to develop a 662-space sevenstorey car park – close to the railway bridge entrance to the hospital – to replace spaces lost at the site of its proposed rebuild.

The space that needs to be vacated to enable the rebuild is the area currently taken up by the hospital’s two main car parks, A and B, close to the main entrance. The multi-storey car park would not create new spaces on-site because, in the event of the rebuild, the current car parks A and B would be lost under the new development.

The planned multi-storey car park will support disabled access for patients and visitors with internal lifts and a bridge to the main hospital building. It would also have cycle storage and change facilities, and electrical charging points which support

the trust’s travel plan.

In September, Kettering General Hospital was listed as one of 25 hospitals in scope for a review of rebuild funding as part of the government’s Review of the New Hospital Programme with announcements expected in the New Year.

While the review is ongoing the hospital is proceeding with necessary planning processes as part of its preparations. Local

people and staff were invited to a drop-in session to find out more about the car park plan. University Hospitals of Northamptonshire group director of strategy, Polly Grimmett, said: “Carrying out a significant rebuild of very busy hospital site is a huge undertaking and requires a lot of forward planning. We need to plan to keep all parts of the hospital running and part of that involves re-pro-

viding car parking.”

The developer supporting the hospital with the new car park is Prime. Guy Kippen, associate development director for Prime said: “At Prime, we understand a hospital car park is more meaningful than a place to leave your vehicle. It can remove stress from your journey to an appointment, or be the well-lit, safe place you return to after a long work shift.”

Government to consult on ZEV Mandate

Business secretary reiterates commitment to 2030 ICE phase-out

A consultation will be held on the operation of the Zero Emission Vehicle (ZEV) Mandate, which requires carmakers in Britain to sell an increasing proportion of electric vehicles (EVs) each year or face fines, business secretary Jonathan Reynolds has announced.

Speaking in Parliament, Reynolds said there would be a fast track consultation of how the EV targets are enforced, but he reiterated Labour’s commitment to a 2030 phase-out of new petrol and diesel vehicle sales.

Public demand for EVs has not kept up with expectations, leading the car industry to warn that the rules could cost automakers £6 billion this year, and threaten both jobs and Britain’s appeal as a manufacturing hub.

Last month Ford said it would cut 800 UK jobs over the next three years while Stellantis, owner of Vauxhall, announced plans on Tuesday to shut its van factory in Luton, risking more than 1,000 jobs.

Reynolds acknowledged that Stellantis had raised ZEV man-

in relation to zero-emission vehicles, are operating today in a way anyone intended them to.”

The ZEV Mandate has become the focus of much discussion in recent weeks. In November Reynolds and the then transport secretary Louise Haigh met car companies and EV chargepoint operators to discuss the EV rules. A number of options have been suggested, such as allowing sales credits to be transferred between cars and vans and giving credits for British-made EVs sold abroad.

dates as a key issue during talks with the government ahead of its decision to close the van plant in Luton. The business secretary blamed the previous Conservative government for giving mixed policy signals to both carmakers and consumers by allowing more time for a ban on petrol car sales to take effect, while also leaving the ramp-up of ZEV mandates unchanged.

“They changed the destination and kept the fines and the rampup and the thresholds exactly the same,” Reynolds told MPs. “What they did was give no flexibility or pragmatism in how that policy operated, but still undermined the transition, lead-

ing to a massive reduction in consumer confidence.”

However, Tory shadow business secretary Andrew Griffith said the 2030 target was a “jobs killer” and that Stellantis’ decision was “the direct result of a government policy that is simply unworkable for industry”.

The business secretary’s statement in Parliament came the day after Reynolds spoke at a dinner hosted by Society of Motor Manufacturers & Traders (SMMT), again stating the problems facing the sector were inherited from the previous administration. He told delegates: “I don’t believe the policies that we have inherited, and I mean specifically

The SMMT has called for urgent government intervention to safeguard the sector, warning that weak demand for electric cars and the requirement to fulfil sales quotas had the potential for devastating impacts on business viability and jobs.

The UK ZEV Mandate for this year requires automakers sell a minimum percentage of fully electric cars or face fines of £15,000 per non-compliant vehicle sold. The UK rules require EVs to make up 22% of an automaker’s new car sales in 2024, a target which rises to 80% in 2030. However, companies will likely fall well short of the target this year, with EVs making up only 18.7% of overall sales, SMMT forecasts show.

RAC: Drivers unable to charge at home pay a significant premium

Despite a fall in wholesale energy prices the cost of charging an electric vehicle (EV) using public rapid and ultra-rapid chargers remains stubbornly high, new data from RAC Charge Watch shows

In contrast to the low prices enjoyed by drivers who are able to recharge their vehicles at home, the RAC points out the price of using the very fastest chargers, which are relied on by drivers making journeys beyond the range of their vehicles, is virtually unchanged since the start of the year.

The average cost of a rapid pay-as-yougo charge, using chargers with power outputs between 50 and 149 kilowatts, currently stands at just under 80p per kilowatt hour (79.19p per kWh), virtually unchanged on the start of the year (79.55p) but up 4% since a year ago and up 28% on two years ago. Drivers therefore pay £41.18 to charge a family-sized electric car from 10% to 80%, adding a range of around 170 miles.

Using the country’s fastest ultra-rapid chargers – those with a power output of

150 kilowatts or above that can charge many EVs in minutes – costs a similar 77.67p per kWh, making a 10-80% charge cost £40.39.

The RAC’s research uncovers the extent to which drivers unable to charge at home are paying a significant premium over those that can. Off-peak home charging can cost just a seventh of the price of doing so at an on-street lamppost or bollard charger where these exist (7p, compared to between 49p per kWh), and less than a tenth of the price of using a much more common rapid or ultra-rapid charger (7p, compared to 80p and 78p per kWh).

The low cost of home charging means that even drivers who are on a standard domestic electricity tariff pay no more than £15.88 to fully charge an electric vehicle from 0% to 100%. This is down from a high of around £22 during late 2022 and 2023 and may leave drivers wondering why public charging prices have not come down, when the cost to charge at home has done as a result of falling wholesale energy costs: as of the end of August 2024, the wholesale electricity price was just under 9p per kilowatt hour, down from a high of 51p in August 2022.

Jonathan Reynolds

Fighting the fear of electric vehicles

Auto Trader, ChargeUK and SMMT to debunk myths around EVs

The automotive sector and chargepoint operators are working together to combat misinformation surrounding electric vehicles. The Society of Motor Manufacturers and Traders (SMMT) is working with ChargeUK, the representative body for the chargepoint sector, and the website Auto Trader.

The group have created a collection of user-friendly, simplified facts that offer a more balanced and data-backed view of the reality of owning and driving electric cars. These facts clarify points such as how electric cars are greener, are no more likely to catch fire than an ICE car, and that the electric range and charging point availability is better than some might think.

“Electrification is a significant change and with change comes uncertainty and confusion and that’s why we’re trying to help share more balanced and factbased narratives with both retailers and consumers to give everyone confidence to navigate their electric journey,” said Erin Baker, editorial director at Auto Trader.

“Often this comes down to

the fear of the unknown and this is clear when consumers tell us how much they love their electric cars. We’d encourage anyone unsure about electric vehicles to do their own research with unbiased, fact-based content – or better yet, why not find an electric car driver and chat to them. And if you haven’t driven one yet – do it, they are really changing the car game.”

The group has confirmed that the data points will be regularly

reviewed and updated, with new versions issued when required.

The information is endorsed by the Department for Transport.

Future of roads minister Lilian Greenwood said: “Zero-emission vehicles will drive our journey to net zero, which is why this government is committed to accelerating the transition. Ensuring consumers have clear, accurate information when deciding what kind of car to buy is essential. This work by

Volkswagen launches Enter Electric! campaign

Multi-channel messages tackle prejudices against e-mobility

The Volkswagen Group will launch its first ever cross-brand communication campaign in the coming weeks to stimulate interest in finding out about electro-mobility.

The Enter Electric! campaign will present facts and messages in a range of formats to counter myths about EVs that are still widely believed. There will be a focus on showcasing the suitability of EVs for daily use, battery performance, charging convenience and sustainability. Target groups are retail and fleet customers, employees, dealers and the media.

An early example of the awareness campaign is a special 12-page edition of the Volkswagen Magazine produced by Volkswagen Passenger Cars’ product communications. It was circulated in November with a total print run of 1.2 million copies in weekly papers, industry magazines and through car dealers, and seeks to refute common customer concerns with facts and arguments.

The miniclip series “Battery ABC” produced by Volkswagen Group

Technology and PowerCo SE, which is being aired on a number of social media channels, is intended to share basic factbased knowledge across brands.

Sebastian Rudolph, head of global group communications, said: “The Volkswagen Group is one of the pioneers of electric mobility. It features iconic brands and products that are winning numerous awards and come top in test reports. It is important to keep explaining technological change and to clarify both advantages and prejudices. This applies in particular to suitability for daily use, battery, charging convenience and sustainability. With our cross-brand initiative, we want to make an informative contribution to this.”

VW says work to eliminate prejudices

industry is absolutely vital to boosting drivers’ confidence in zero-emission vehicles, and I’m pleased to back it.”

Mike Hawes, SMMT chief executive, said: “Thanks to manufacturer investment, drivers have a massive choice of EV models, and picking the right one for their needs depends on having facts, not fiction. More than a million motorists have already gone electric and been delighted by their decision, with many benefiting from lower running costs, an outstanding driving experience and a smaller carbon footprint.

“But making the switch can be daunting for some, given the need to consider charging as well as driving so a single source of truth can avoid any confusion. And that truth is that the time to go electric is now.”

Vicky Read, CEO of ChargeUK, added: “Our work involves more than just providing the infrastructure, we must challenge the myths and misconceptions that hold some drivers back from adopting EVs. Clear, concise, accurate information is key to helping more people understand what’s involved in switching to an EV and why there’s no need to hold back.”

and thus break down barriers to purchase through media and the group’s own channels is being complemented by the real-life experience of e-mobility. The campaign is thus being selectively supported at brand level by test drive programmes, attractive entry-level prices, special leasing deals and refined dealer training.

Through its Audi, Cupra, Porsche, Škoda, Volkswagen Passenger Cars and Volkswagen Commercial Vehicles brands, the Volkswagen Group currently already offers a total of 24 e-vehicle models in Europe alone. The range is set to grow further in 2025.

Marco Schubert, member of the Volkswagen Group extended executive committee responsible for sales, said: “I am confident that battery technology will gradually win over the hearts of our customers. Consistent cost work will enable us to hit the right price points even better. At the same time, we are continuing to expand our model portfolio across all brands in a targeted manner, thereby reaching even broader customer groups, particularly in the entry-level segments. Our product substance has definitely never been as good as it is today.”

Source: Zapmap

Popularity of charging hubs soars

Zapmap EV driver survey highlights ownership trends and charging preferences

Public satisfaction with public charging infrastructure continues to grow, suggest the findings of a survey of electric vehicle drivers undertaken by chargepoint mapping service Zapmap. Responses show that overall satisfaction continues to improve, while also highlighting areas which require industry focus.

Conducted during October 2024, the annual survey offers insights into the behaviours, attitudes and satisfaction of EV drivers.

Key findings

Charging on the public network remains essential: While 79% of respondents have a dedicated home charger, 51% of EV drivers use the public network at least once per month, reflecting the continued importance of public infrastructure. The average rating for public charge experience satisfaction was 64 out of 100 suggesting that there is still room for improvement.

However, 61% of respondents said public charging infrastructure had improved over the past year. This reflects both the improvement in reliability and the significant overall growth in charging infrastructure, which has increased by 38% over the last 12 months.

Motorway services and charging hubs dominate: Use of EV charging hubs has grown strongly in each of the last four years with 53% now reporting using them, up from

47% last year, highlighting their growing appeal as convenient en-route charging options.

Motorway services remain the most popular charging locations, with 58% of respondents topping up there. Conversely, the use of supermarket car parks has dropped to 32%, diminishing in popularity as free charging options have been removed.

The growth in hub usage reflects the increase in availability of rapid and ultra-rapid charging hubs – defined as locations with six or more rapid (50kW-149kW) or ultra-rapid (150kW+) chargers – over the past year: Zapmap statistics show that currently there are 486 rapid charging hubs across the UK which are open to all EVs. This represents an increase from 264 hubs at the end of 2023, meaning that there have been an impressive 222 new charging hubs made available across the UK since the beginning of the year.

EV driver satisfaction remains high, with little appetite to return to ICE vehicles: Drivers gave their EVs an average satisfaction score of 87 out of 100, highlighting the costeffectiveness (78%), environmental benefits (73%), and better vehicle performance (65%) as the key reasons for owning an EV. Fewer than 3% of EV drivers expressed interest in switching back to internal combustion engine (ICE) vehicles.

Jade Edwards, head of insights at Zapmap, commented: “The UK’s public charging network is evolving rapidly to meet the needs of an ever-growing number of EV drivers, and this survey highlights the pivotal shifts shaping the future of mobility and charging. These insights provide guidance for businesses, local

authorities, and chargepoint operators as they plan for the next phase of infrastructure development.

“With motorway services and EV charging hubs now dominating as the most popular charging locations, our survey data shows how driver preferences are aligned with infrastructure investment. As the UK transitions to electric, with now over 1.3 million BEVs on our roads, it’s good to see EV drivers reporting an increase in satisfaction with the charging infrastructure, however to further improve on this, it is more important than ever for reliable, accessible, and efficient charging options to be available in the right locations to support this transformation.”

Now in its seventh year, the survey attracted 3,746 respondents, all of whom drive fullyelectric vehicles.

The survey covers a wide range of topics, including the proportion of EV drivers with access to home charging, the most popular charging locations across the UK, and the key factors influencing where and how drivers choose to charge their vehicles.

The annual survey is conducted by Zapmap to better understand the charging needs of EV drivers, the findings being used to improve Zapmap and EV charging facilities in the UK.

The survey was conducted online during October, with respondents invited from Zapmap’s 75,000-plus opt-in survey panel –retail vouchers (draw) are offered as an incentive. The full survey takes 15-20 minutes to complete and is intended for EV owners and users only.

Owners of plug-in hybrid vehicles (PHEV) were specifically excluded from the survey this year.

www.zap-map.com

Mer launches design consultancy service

Car park operators can tap into advice on setting up EV charging

Electric vehicle charging infrastructure provider Mer has launched an EV charging design consultancy service to accelerate the transition to electric vehicles for fleet, workplace and public charging.

Mer’s EV charging design consultants will work with customers to create tailored EV charging infrastructure designs and provide high-quality advice to support their vehicle electrification charging strategies.

Natasha Fry, head of sales at Mer said: “Our design and consultancy service removes the uncertainty or nervousness around switching to electric vehicles. By shining a light on perfectly valid concerns around upfront costs, space and power requirements and the practicalities of EV charging, we help people see that these are not barriers but challenges that they can overcome, with highly spe-

cific, contextual support offered by our design consultants.”

Mer’s design consultancy service aims to enable customers to optimise their EV infrastruc ture budget with detailed cost analysis, cost-benefit evaluation,

PayByPhone app gets new feature

PayByPhone has launched a new electric vehicle charging and payments feature, the latest addition to a range of services designed to transform the app from a simple parking tool into a full solution for essential vehicle needs.

The electric vehicle payment functionality complements the recent EV charging locator feature, which enables users to easily locate and get information on charging stations across the UK.

The proportion of new EVs on the UK’s roads has grown from just 6.6% in 2020, to 18.1% so far in 2024. Meanwhile, the UK is on track to install 100,000 public EV charging points by summer 2025, with the recent UK budget confirming £200m will be invested to achieve this figure.

PayByPhone says that this expanding infrastructure means consumers now have more choice and incentives to transition to EV vehicles. However, with so many charging options and providers, EV drivers have a lot to consider and manage,

including separate apps to locate, access and pay for charging depending on where they are.

Powered by Plugsurfing, a UK EV charging network, PayByPhone’s new EV payments feature connects EV and hybrid drivers to over 53,000 chargers in 19,000 locations nationwide. The feature offers access to 80% of the UK’s fast DC and HPC chargers.

Drivers with the PayByPhone app can now:

•search for local chargepoints, filtering by networks, connector types and minimum speeds

• compare prices, view opening hours, get directions, and see real-time availability to efficiently plan journeys

• pay for their charging session within a single app, providing a safer, more secure experience designed to help reduce QR code fraud

• manage their charging sessions remotely by monitoring the status and duration in-app

• view charging history and access all receipts in-app.

accurate simulation of the finished charging infrastructure within the context of the specific site. This includes the layout, vehicle bays, walkways and electrical schematics. High quality, bespoke visualisations aid planning and accelerate decisionmaking by different stakeholders. They show what the charging infrastructure will look like, and how it will work and can scale to meet future needs.

energy efficiency analysis and renewable energy integration for additional cost-savings and sustainability.

The design service also pro

Fry added: “Getting the design of your EV charging set up from the outset saves time and money. Our comprehensive, tailored approach provides a full turnkey solution – from the first site survey through to installation and beyond – if the customer wants it. So, there’s no need for a business to try to coordinate multiple partners to design, install and run their EV charging infrastructure. But there’s no obligation to use Mer, as we offer each of our services as a standalone service.”

Mer is backed by Statkraft, a

Charging hub renders created by Mer

5

2

Marking parking for 35 years

During September my LinkedIn feed started filling up with messages of congratulations on my work anniversary. Many well-wishers were somewhat amazed that I was now marking my 35th year in both publishing and parking!

Having completed a postgraduate journalism course and while starting a parttime Masters in Anglo-American literature at University College London, I joined Landor as a writer and ‘special projects editor’, producing a raft of publications on themes such as passenger transport policy, rapid transit systems and town centre revitalisation.

One of those special projects was devoted to the theme of car parking, built around a set of features exploring the rise of out-of-town shopping centres and measures to better manage the kerbside in towns. When it

appeared in back in 1989, the first edition of what had been dubbed ‘Parking Review’ stated that the new title would be a quarterly. However, one wondered, could the theme of parking cars really sustain a regular publication? Well, it turned out the answer was a resounding ‘Yes!’ Reaction to issue #1 was overwhelmingly positive.

Car park managers, traffic engineers, architects, construction companies and property owners had long had to make do with parking being a side bar in magaziners for surveyor or civil engineers. Now they finally had a place in which they could read about their world. Meanwhile, companies producing payment technology, attendant uniforms or emerging ideas like car park renovation services had a dedicated space in which to advertise their wares. A magazine was born.

Parking reviewed

The masthead and the editor may both have been around since issue #1, but the look and feel of Parking Review has evolved over the past 35 years. In the early years the magazine had a large page format and newspaper styling. This reinforced Parking Review’s reputation as the only place where readers could find a completely independent perspective on what was happening in what had been a largely over looked sector.

As print technology changed, colour became more affordable, enabling Parking Review to experiment with more graphical covers. In 2013 the magazine switched to a more compact A4 format.

Parking Review has also embraced the digital publishing revolution, meaning it is available as a digital turning page edition as well as a website.

www.parkingreview.co.uk

Issue #2 appeared in January 1990 and 35 years later we have reached 387 editions. Over the decades Parking Review has chronicled the changing scene, witnessing events and developments such as:

• The launch of Red Routes in London

• The decriminalisation of parking enforcement and moving traffic regulations

• Creation of the Parking Committee for London, PATROL outside London and the independent parking appeals tribunals

• Launch of the Safer Parking Scheme

• Investigations into car park fires and structural collapses

• Growth of the British Parking Association and International Parking Community

• Regulation of parking on private land

• Professionalisation of skills and training

• The key role of women in parking

• The evolution of the Blue Badge scheme

• Introduction of cashless payments

• The National Parking Platform and Digital Traffic Regulation Orders

• The parking sector’s key role in keeping the country moving during the pandemic

• Proposals for a national ban on pavement parking (we are still waiting on that one).

And, yes, we appeared on Have I Got News for You. Twice!

As we mapped and defined the sector, the Parking Review team produced supplements on car park design and refurbishment, parking management, payment systems and debt recovery. And we write more than can ever appear in print, so have developed an online footprint – www.parkingreview.co.uk – as well as EVolution, a pioneering content channel for the emerging world of electric and connected vehicles and infrastructure.

Parking Review has also become a live experience, developing a range of influential events in partnership with our colleagues at Landor LINKS. We have run seminars on street design, park & ride, residential parking and the Blue Badge scheme. The current stable of conferences includes Traffic + Parking, Enforcement Excellence, Car Parks, Mobility Hubs, School Streets and the North East Parking Show

And then there is the British Parking Awards, which we launched in 2002. The competition is a celebration of best practice, while the annual ceremony is the highlight of the UK parking sector’s social calendar.

Looking to the future, the magazine, its events and social media presence will continue connecting our readers, conference speakers and delegates. We will continue forging a community.

While I am the editor, I never forget publishing a magazine is a collective endeavour, the work of journalists, sector experts, designers, sales people and back office staff – colleagues who have often become good friends.

Mark Moran has edited Parking Review since its launch in December 1989

A magazine about cars that have stopped always keeps moving forward, writes Parking Review’s founding editor Mark Moran

Mark Moran

Four great reasons why private sector operators are switching on Unity5's Bay Monitoring

Private parking operators find themselves more frequently having to navigate a challenging landscape filled with tight budgets, the pressure to maximise revenue and the need for efficient management across various site conditions.

Many grapple with the costs associated with traditional ANPR systems, effective manual patrolling and the struggle to utilise data for informed decision-making. In this context, Unity5’s latest car park enforcement system, Bay Monitoring, offers a comprehensive solution to these challenges, providing a modern approach where standard ANPR is not possible.

Flexibility for challenging site locations

Unity5’s Bay Monitoring is specifically designed to adapt to various environments, allowing operators to effectively monitor parking in unique situations. This system provides the flexibility needed to manage areas or sites with smaller traffic patterns - without the limitations of conventional setups. By utilising budget-friendly PTZ (Pan-Tilt-Zoom) cameras, operators can easily install the system in locations where traditional ANPR might not be practical, ensuring robust and effective parking enforcement. Bay Monitoring is designed for protecting specialist bays such as Season Ticket spaces, loading bays, EV charging bays and No Stopping Zones.

Budget-friendly ANPR solution

Operators managing smaller car parks often face challenges in optimising enforcement due to limited resources and staff availability. Bay Monitoring offers a solution that reduces the time spent by wardens on routine checks, freeing them up for other essential tasks. By providing real-time occupancy status and automatic monitoring, the system minimises the need for frequent manual inspections, allowing wardens to focus on addressing more complex enforcement issues or patrolling larger, higher traffic areas.

Flexibility for challenging bays and sites

Budget-friendly ANPR solutions

Save time for your teams

Fast ANPR setup and integration

Improve efficiency by saving time within your teams

Unity5’s Bay Monitoring system seamlessly integrates with the Zatpark back office system, allowing for efficient 24/7 monitoring of parking spaces without the need for a constant physical presence. This system automates many aspects of parking enforcement, leading to improved productivity and enhanced service delivery.

Fast ANPR set up and integrations

Our ongoing collaboration with multiple leading ANPR camera providers ensures that the system integrates smoothly with existing parking management tools, such as payment gateways and cashless applications.

AppyWay publishes D-TRO guide

Free e-book addresses digital traffic order implementation

AppyWay, a provider of smart city parking solutions, has published an e-book titled The Essential Digital Traffic Orders Guide.

Free-to-download, the guide arrives as local authorities across the UK race to meet the government’s 2025 deadline for digitising traffic regulation orders (TROs). AppyWay’s book seeks to provide a roadmap for implementing Digital Traffic Regulation Orders (D-TROs) efficiently and effectively.

Mike Potter, head of customer success at AppyWay, said: “I’ve often seen councils hesitate when it comes to digitising their traffic orders, sometimes delaying the process due to a belief that modernising to the new

standard is too daunting a task and could potentially take many years to complete. However, while I know that some projects do take this long, it doesn’t have to be the case.

“We recently supported Kirklees Council with its transition to Traffic Suite. We were

able to transform their traffic orders in nine weeks. The shift to D-TROs is not only eminently possible but also more straightforward than is perhaps preconceived. This e-book offers a clear look at the steps involved and can help provide the clarity and confidence needed to start

PayByPhone now works in barrier car parks

PayByPhone has launched a digital option for operators of barriered car parks using automatic number plate recognition (ANPR).

Pay on Exit is a payments option tailored to barriered car parks based on the use of ANPR technology. It enables drivers to use the PayByPhone app to pay for their exact parking duration when they leave the car park.

When using PayByPhone Pay on Exit drivers enter the car park and ANPR records their vehicle’s arrival time. There is no need for the motorist to estimate how long they are going to be and pay in advance. They just park.

When the driver returns and are ready to leave the car park, they open the PayByPhone app and enter the parking location number. Pay on Exit calculates the exact duration of the stay automatically, and the driver pays using the PayByPhone app. Once the payment is processed, as the car approaches the exit barrier, the ANPR technology recognises the number plate, and the barrier opens.

If the motorist is not registered with PayByPhone, they must register before entering the parking location number.

“At PayByPhone we are dedicated to simplifying our users’ journeys, which is why we are introducing barrier and ANPR integrated products to our portfolio,” says Adam Dolphin, UK managing director for PayByPhone.

“Pay on Exit brings the same seamless digital user experience to barriered car parks that we provide to onstreet parking. For those who operate busy barriered car parks, like hospitals and airports, Pay on Exit delivers an improved, faster customer experience for their car park users coupled with an easy

PayByPhone Pay on Exit is tailored to barriered car parks using ANPR technology

and seamless option to manage transactions for the operators themselves.

“Drivers enjoy complete convenience; they do not have to queue to purchase a ticket from the machine, which can be frustrating and timeconsuming during peak times, or overpay for unwanted time. And because drivers pay through the app at the end of their stay, they don’t have to rush back to their car before they have finished what they are doing because their parking session is due to end. Overall it is a time-saver for the driver and reduces stress around fines.”

the digitalisation process.”

The e-book covers topics including:

• Step-by-step D-TRO implementation strategies

• Key legislative deadlines and compliance requirements

• Real-world success stories from UK councils

• Tips for vendor selection and procurement

Integration techniques for existing systems

• Scalability strategies for future-proofing.

Potter said: “Understanding D-TROs is crucial for local authorities as they work to improve traffic flow, reduce congestion, and enhance overall urban mobility. The shift to digital orders promises to streamline processes, increase transparency, and ultimately deliver better services to residents.

I-Finity offers API access to DVLA keeper details

Private landowners and owners of parking facilities rely on a raft of systems to manage operations of their sites. These systems include ones managing paid sessions, ticket purchasing processes and vehicle monitoring via automatic number plate recognition (ANPR) cameras.

ANPR systems are used to issue parking charge notices (PCNs) to vehicles if, for example, a driver does not pay or pay enough for the duration of their parking visit.

The parking industry is governed by strict compliance rules. Only authorised parking operators are allowed by the DVLA to have a connection to DVLA’s vehicle keeper data. Previously, the only way to connect to data held by the DVLA was through an authorised third party called KADEO (Keeper at Date of Event).

Now an alternative approach is available.

I-Finity, a developer of custom application programming interface (API) integrations, has created an API integration which grants parking management firms using systems provided by Advanced Parking Technology (APT) almost immediate access to driver and vehicle details held by the DVLA.

The Leading Independent Consultancy for all your parking solu琀ons

Established in 1991, with over 230 sa琀s昀ed customers comprising both public and private sector (including Local Authority and Health and Educa琀on establishments). Quality parking solu琀ons provided by our experienced in house specialists:

GIS mapping and surveying

• MTO site surveys and digi琀sing.

• On street TRO signs and lines: legality and condi琀on surveys (sample surveys also available).

• GIS mapping of TRO surveys, produc琀on of digital maps and TRO management for Order wri琀ng, upda琀ng and consolida琀on.

• Data extrac琀on and conversion of text based schedules to digi琀sed map based solu琀ons.

• Length of stay, usage, and occupancy parking surveys, both on and o昀 street.

• Compliance surveys and data analysis.

• Surveying and mapping of infrastructure assets.

Contact:

Consultancy services

• Financial appraisal and eciency reviews of parking service provision.

• Collabora琀ve working – joint no琀ce processing and shared enforcement.

• On and O昀 street trac regula琀on order wri琀ng.

• DPE and CPE feasibility studies and implementa琀on.

• Tari昀 reviews.

• DPE/CPE services speci昀ca琀on wri琀ng and tender evalua琀on. RTA

Peter Lowe B.Eng., C.Eng., M.I.C.E., FBPA

Tel: 01492585055 or 07900264137

Email: plowe@rtaassociates.co.uk

www.rtaassociates.co.uk

ENFORCEMENT & DEBT RECOVERY SERVICES

For more information on our services, please contact:

Lauren Appleby (North) lappleby@newlynplc.co.uk 07931 811088

Shaun Byrne (South) sbyrne@newlynplc.co.uk 07964 764099

DOCUMENT AND STATIONERY SERVICES