In association with:
HANDBOOK 2020 The essential A-Z guide to who’s who in the parking and traffic sectors
Sponsored by
Rewarding Excellence and Innovation
ARE YOU A PARKING STAR? ENTRY DEADLINE: 10 January 2021 Presented by
Organised by
Supported by
www.britishparkingawards.co.uk
Help is at hand
Welcome to the Traffic + Parking Handbook
WELCOME
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The efficient management of the kerbside, streets and car parks are essential to ensuring that towns, cities and destinations function properly. Parking is a service sector that is becoming increasingly sophisticated in its approach to managing facilities, communicating with customers, processing transactions and ensuring that rules and regulations are complied with. Parking is making the transition from being an analague to a digital service. There is an increasing use of cashless payment, both at terminals and via apps and online, with permit schemes becoming virtual rather than paper-based. There has also been a dramatic growth in the collection and analysis of data, often in real-time. However, cars are physical objects, so there will always be a need to procure and deploy a wide array of tangible items, including signs, lines, lighting, CCTV, barriers and payment terminals.
Mark Moran Editor, Parking Review magazine
And then there is the human element. Providing drivers with well-managed car parks and properly regulated kerbsides requires expertise. Modern parking management companies and civil enforcement agencies provide local authorities and property owners alike with access to the services of people who have turned parking from being an activity into a profession. I hope the handbook will become an essential read for traffic and parking professionals. www.parkingreview.co.uk
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The word from the street… January 2020 | #333
www.parkingreview.co.uk
February 2020 | #334
www.parkingreview.co.uk
September 2020 | #341
www.parkingreview.co.uk
CAR SHOW The V&A celebrates the impact of the automobile on the modern world
Paul Moorby looks at how technology and data are transforming urban mobility
PARKING • TRAFFIC • KERB SIDE
March 2020 | #335
www.parkingreview.co.uk
PARKING • TRAFFIC • KERB SIDE
April 2020 | #336
www.parkingreview.co.uk
PATHFINDERS Guide Dogs steps up campaign for national ban on pavement parking
The British Parking Awards 2020 winners
PA R K I N G • T R A F F I C • K E R B S I D E
PA R K I N G • T R A FF I C • K E R B S I D E
May 2020 | #337
www.parkingreview.co.uk
June 2020 | #338
www.parkingreview.co.uk
SMART TH IN KER The University of Leeds’ Majid Khan welcomes us to his campus PA R K I N G • T R A F F I C • K E R B S I D E
SOCIABLE DISTANCING Living in lockdown has changed the way we live, work and (don’t) travel
Pop-up cycle paths are helping people travel to and from work safely
PA R K I N G • T R A FF I C • K E R B S I D E
PA R K I N G • T R A FF I C • K E R B S I D E
Parking Review is the leading news and analysis magazine for traffic and parking professionals Available every month in print and every day online
www.parkingreview.co.uk
Making the right connections Connecting the many components of a rapidly evolving sector Traffic and parking managers are on the frontline of creating safe and accessible towns and cities as the UK begins its recovery from the social, health and economic impacts of the coronavirus emergency.
INTRODUCTION
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More than ever, there is a need and desire among parking and transport professionals to share knowledge and experience. To meet this demand the Landor LINKS team is proud to present the Traffic + Parking Handbook 2020. The Traffic + Parking Handbook has been designed to be an easy-to-use annual directory that covers all aspects of designing, creating, equipping and managing both on-street parking and car parks. Each section features companies providing systems, services and expert advice. There are sections devoted to: management, enforcement and debt recovery services; payment systems, permit schemes and back office IT; car park design, construction and renovation; ANPR, CCTV and sensors; uniforms and personal protection devices; cycle parking and electric vehicle infrastructure. And lots, lots more besides. The handbook is yet another element to the ever-growing Traffic + Parking
Jason Conboy Commercial Development Manager Landor LINKS brand, created to service this wideranging and rapidly evolving sector. The Traffic + Parking portfolio now includes newsletters, print information, webinars, live conferences, and this December we will be hosting the first virtual Traffic + Parking conference and exhibition on the state-of-the-art Hopin platform. If you would like to discuss the different ways to connect your organisation with the Traffic + Parking brand please feel free to contact me on 0207 091 7895 or by email to Jason@landor.co.uk
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Design, Build and Enforce At Marston Holdings we understand the current challenges our local authority clients are facing whether they be social, economic or environmental. Working collaboratively with our 500+ public sector clients in the UK and EU we develop, re ne and implement a wide range of transport and enforcement solutions to meet both local and national targets and objectives. These include: Design and engineering consultancy that creates attractive, innovative, sustainable and safe places including feasibility studies, concept design, stakeholder engagement and detailed design.
Intelligent traf c management and enforcement solutions; providing attended, unattended and Mobile Vehicle CCTV enforcement solutions with a digital video software platform.
Trusted and recommended installation partner with all the leading electric vehicle charging point manufacturers.
UK’s largest civil parking enforcement partner, managing compliance and the safe operation of regulated environments, as well as customer service and back of ce support. Implementation of public policy through debt enforcement.
Through our acquisition of tech companies we are now able to lead the way in technology deployment, such as payment of Low Emission Zones/Neighbourhoods charges, congestion charges and free ow road tolls, as well as state-of-the-art camera and analytics technology to facilitate intelligent air quality and moving traf c monitoring. You can read more about what we do throughout this handbook.
www.marstonholdings.co.uk/new-business-enquiries/ 0333 320 3355
Parking enforcement
9
Payment technology
13
Car park management services
19
Business information systems
25
Permit schemes
29
Public consultation and surveys
33
Traffic Regulation Orders and digital mapping
35
Electric vehicle charging infrastructure
37
Car park design, construction and maintenance
41
Cycle parking
49
Consultancy
53
Debt recovery
59
Personal protection devices
63
Patrol vehicles
65
ANPR systems
67
Access control and traffic calming products
73
CCTV
77
Professional and trade associations
81
Published by: Landor LINKS In association with: Parking Review
CONTENTS
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Printed by: Pensord, Tram Road, Pontllanfraith, Blackwood NP12 2YA
Š Landor LINKS 2020 Details correct at time of going to press.While every effort has been taken to check contact details, the publisher cannot be held responsible for errors.
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Learning Intelligence Networking & Knowledge Sharing A specialist communications agency working in the UK and internationally. Transport, infrastructure, urban realm and technology are our specialisms. For further information visit: www.landor.co.uk
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PARKING ENFORCEMENT
TRAFFIC + PARKING HANDBOOK 2020
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CDER Group was formed with the key aim of delivering “Fairness in Operation” across the collections and enforcement industry. We are a trusted partner to UK Government and a market leading innovator in the recovery of unpaid parking and road traffic penalties. Our Services: l
PCN collection for Parking and Bus Lane contraventions
l
Road User Charging Schemes - Clean Air Zones and Congestion Charging Schemes
l
ANPR and persistent evader strategies
l
Scottish/Foreign Debts via experienced industry partners
As a national company collecting over £250m annually and an approved supplier on three national Frameworks (YPO, Rotherham, Places for People), our track record of delivering high collections across England and Wales with minimal complaints is enhanced through: l
Three centres of excellence in Bolton, Darlington, London
l
Highly skilled and trained Enforcement Agents and knowledgeable support staff
l
Our Fairness Charter, underpinned by our Fairness Framework, providing a new standard for protecting the vulnerable and ensuring a fair resolution is achieved
l
Our unique collections management platform, Edge, to drive fair, responsible and effective collections and resolutions
l
Data analytics and Business Intelligence to drive performance and compliance with each client’s requirements and performance targets
For more information, please contact our Business Development Team on 0330 041 4836, or email sales@cdergroup.co.uk. Contact: John Mason j.mason@cdergroup.co.uk 07792 394 091 www.cdergroup.co.uk
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part of Marston Holdings NSL is the UK's largest enforcement partner. We work with local authorities, the Government and the private sector to manage compliance and the safe operation of regulated environments. We provide a range of frontline civil parking enforcement services to local authorities across the UK, these include on and off-street parking enforcement under TMA 2004, vehicle removal and car pound provision, mobile CCTV and ANPR enforcement, moving traffic enforcement, cashless parking solutions, pay & display and car park supply and management, virtual permit and suspensions supply and management, and PCN processing system provision and hosting. We provide frontline, back office and customer support services such as PCN informal challenge and formal representation processing, associated inbound customer telephony, appeal management, payment processing and debt preparation activities, monitoring CCTV for bus lane and other moving traffic offences, and managing permit and suspension processes. Contact: 03333 203 355 www.nsl.co.uk/contact
Rigorous notice processing solution from initiation to litigation, supplied by the only company which has both ASP and AOS accreditations. Complete control, transparency and the highest compliance standards allow you to provide tailored individual management solutions for your clients. Email sales@paymypcn.net today to increase revenue and lower your processing costs. Contact: sales@paymypcn.net www.paymypcn.net
A market leader with over 20 years’ experience in parking management. Our award winning Taranto software, has over 3000 back-office users and processes over 8 million PCNs each year. Taranto has several additional modules that underpin every aspect of traffic and parking operations..
PARKING ENFORCEMENT
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Contact: Sharon Silcock sharon.silcock@wsp.com 07867 160 743 www.wsp.com APCOA Parking www.apcoa.co.uk/contact ES Parking Enforcement Ltd Caroline Hastie caroline@espel.uk 01722 798 999 www.espel.uk
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TRAFFIC + PARKING HANDBOOK 2020
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Excel Parking Services www.excelparkingservices.co.uk Keltic Clothing
Saba Parking www.sabaparking.co.uk SEA
David Barry
Ian Gamble
sales@kelticclothing.co.uk
roadflow@sea.co.uk
0845 066 6699
01373 852 000
www.kelticclothing.co.uk
www.sea.co.uk
Mobile Worker Plus Limited
Serco serco.com
Neville Adams neville.adams@mobileworkerplus.com 07539 731 000
Spring Parking
www.mobileworkerplus.com
Alan Vorhand info@springparking.co.uk
OCS Group
0845 496 7275
www.ocs.com
www.springparking.co.uk
Parking and Secure Documents Mike Simpson mike.simpson@parkingandsecuredocuments.com 07458 116 334 www.parkingandsecuredocuments.com Parking Enforcement & Security Services Fahad Babar fb@pessuk.com 020 8751 1676 www.pessuk.com ParkingEye www.parkingeye.co.uk
If you would like to list your company please contact
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Jason Conboy on: 020 7091 7895 or email: jason@landor.co.uk
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PAYMENT TECHNOLOGY
Sponsored by:
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MiPermit is Chipside’s public facing e-commerce platform for digital transformation within local government. In 15 years since its foundation, Chipside has grown into a formidable technology partner serving 150 local authorities in the UK and millions of citizens. Internationally, Chipside has been showcased by the UK government across the world as an example of British innovation and entrepreneurship. Contact: 0345 520 7007 www.mipermit.com
Orbility provides ticketed and ticketless ANPR revenue and barrier access control parking systems. With over 50 years’ experience and 2,500 car park systems installed globally, we provide the latest hands-free and contactless parking equipment solutions. Orbility delivers online and digital payment tools such as, Scan & Pay smartphone payments and our e-PS, digital QR PDF coupon and validation system. Our full range of products can be supplied in the Cloud or in onpremise server environments. Orbility offers a range of open API’s to support integration with third party products (e.g. bay monitoring), VMS and EV charging. We also provide tariff adjustments for zero or low emission vehicles. Orbility provides a UK service centre, online service tracking portal for raising and tracking calls and a 4-hour response time, nationwide including weekends. With a range of flexible payment and leasing solutions, contact us today to see how we can help.
PAYMENT TECHNOLOGY
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Contact: Jim Short info.uk@orbility.com 02392 414 423 www.orbility.com
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TRAFFIC + PARKING HANDBOOK 2020
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PayByPhone, a wholly-owned subsidiary of Volkswagen Financial Services AG, is one of the fastest growing mobile payments companies in the world, processing 128 million transactions for 30 million users worth more than £430 million annually. The company is a UK market leader thanks to aggressive growth initiatives, acquisitions and a surge of new contract wins. Through its smartphone and smartwatch applications and its website, PayByPhone offers drivers a safe, easy and secure way to pay for their parking, while the Extend From Anywhere function and expiry time text reminders help them avoid parking fines. For local authorities and parking operators, PayByPhone offers a wide range of digital solutions including availability logic, variable parking rates and virtual parking permits. PayByPhone’s innovative and multi-award-winning environmental initiative, Meters for Trees, is helping its clients reach their environmental goals and combat air pollution. PayByPhone UK achieved Carbon Neutral status in spring 2019, and Carbon Neutral+ status in 2020. Contact: Mat Birch uksales@paybyphone.com 07812 057 911
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www.paybyphone.co.uk
Since 2001, Westcotec has been at the forefront of the vehicle activated sign industry. Based in the centre of Norfolk, we have grown to become one of the biggest suppliers of Vehicle Activated Signs and Intelligent Traffic Safety Systems in the UK. At the heart of our growth, is a commitment to customer service. Westcotec’s aim is to make the whole process of buying any of our products as smooth as possible. We pride ourselves on using the latest innovative technology to help protect roads users and pedestrians. Free advice is always available from our experienced staff. Contact: Olly Samways sales@westcotec.co.uk 01362 853 124 www.westcotec.co.uk
RingGo is the UK’s leading cashless parking solution, available in over 450 towns and cities nationwide. We help over 16 million customers to have a simpler, hassle-free parking experience. We’ve saved parking managers millions of pounds, while also helping improve air quality and reducing congestion. Find out more at RingGo.co.uk. Contact: Anne Snelson info@park-now.com 01256 869 600 www.ringgo.co.uk
Innovative cashless payment solution which will comfortably complement or replace your P&D machines. Fast and seamless payment processing with no fuss. No site too small, no site too big. Commercial and residential permit solutions tailor made to suit you. Support your customers social distancing with our no contact payment solution. Contact: Michael Youngman 01273 789 320 www.tap2park.co.uk 3C Payment Gemma Eaton gemma.eaton@3cpayment.com www.3cpayment.com
Sagoss provides a powerful platform which delivers feature-rich Apps to run a wide range of parking services. These Apps cover both off-street and on-street and deliver parking operations, permit management, cashless, PCN processing, cameraenforcement and patrolling. The platform supports councils, hospitals, retail, across the private and public sectors.
PAYMENT TECHNOLOGY
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ADVAM 03300 160 337 www.advam.com AppyWay www.appyway.com
Contact: info@sagossgroup.com 01628 876 420 www.sagossgroup.com
APT Skidata enquiries@aptskidata.co.uk 020 8421 2211 www.skidata.com CAME Parkare 0844 371 7072 www.cameparkare.com/uk
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TRAFFIC + PARKING HANDBOOK 2020
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Cammax
Metric Group Ltd
info@cammaxlimited.co.uk
Andrew Wheeler
01977 669 946
andrew.wheeler@metricgroup.co.uk
www.cammaxlimited.co.uk
07458 116 334 www.metricgroup.co.uk
Flowbird www.flowbird.group
NMI hello@nmi.com
Hectronic www.hectronic.com Hozah www.hozah.com Hub Parking Technology Ltd Ray Hodgson ray.hodgson@hubparking.com 01372 745 605 www.hubparking.co.uk InaParc info@inaparcgroup.com 01789 400 610 www.inaparc.co.uk
0117 930 4455 www.nmi.com Scheidt & Bachmann UK www.scheidt-bachmann.co.uk WPS info@wps-uk.com 0845 094 1543 www.wpsparking.com YourParkingSpace www.yourparkingspace.co.uk ZatPark Adam Baldock-Apps marketing@unity5.com
IPS Group uksales@ipsgroup.com www.ipsgroup.com JustPark Hannah Fuller hannah.fuller@justpark.com 020 3637 2457 www.justpark.com
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03333 440 834 www.zatpark.com
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CAR PARK MANAGEMENT SERVICES
Sponsored by:
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User‘s choice. Modern mobility requires adequate solutions. We are redefining the understanding of the parking technology field. For this reason, we have highly trained engineers who contribute their knowledge to the company, which guarantees that we can always offer our customers the best possible product. With DESIGNA, the development and production are carried out from a single source with Made in Germany quality. Each system is carefully tailored to the specific customer requirements.
Discover more at: designa.com/en-gb
Parking is part of an overall customer experience. Every detail is important, from the quick finding of a vacant parking space, the claiming of discounts right through to simple payment. We enable your parking space to scale the convenience factor for your audience. Achieving these goals is our driving force and we have a proven track record of exceeding expectations. Everything starts with your customers, the understanding of their needs, the requirements of the vertical marketplace, and new technology that brings additional value. The world of parking management systems is complex, but we make it easier for our customers. DESIGNA design, manufacture and install and maintain fully automatic car parking systems, with more than 16,000 installations worldwide. Our CONNECT parking solution allows multiple car parks to be networked and managed from a central location. CONNECT is fully integrated with ANPR and can support a range of ecommerce solutions including online pre-booking, mobile apps and web payments. With the challenges organisations now face when managing parking, whether it be a new installation or replacing an existing system, DESIGNA are a reliable partner from the initial development of ideas through to the technical implementation of new parking solutions. Contact: Tony Jones – Managing Director Ben Campbell-Smith – UK Sales and Marketing Manager www.designauk.com
CAR PARK MANAGEMENT SERVICES
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TRAFFIC + PARKING HANDBOOK 2020
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part of Marston Holdings
Reliable Maintenance is a professional company providing a first-class service to clients large and small in London and the South East. Our philosophy is to understand our customers objectives and needs, to deliver a quality service on time and to the agreed budget. Our product and service range are extensive, and quality guaranteed. We provide reactive and planned maintenance for large organisations along with local councils and have successfully done so for many years. Our specialist team deal with a full range of parking services related work. We have undertaken large scale pay & display machine replacement programmes, resurfaced car parks, repaired potholes, replaced damaged/missing parking signs and posts. We undertake all parking related on and off-street works along with asset condition and Parking Order surveys. We would be grateful for the opportunity to discuss your programmed or reactive works that you may have scheduled now or in the future. Contact: Dave Weeks dave.weeks@rmlimited.co.uk 01444 882 268
22
www.rmlimited.co.uk
NSL is the UK’s largest enforcement partner. We work with local authorities to manage their car parks in terms of monitoring, cash collection and maintenance. Contact: 03333 203 355 www.nsl.co.uk/contact
Sagoss provides a powerful platform which delivers feature-rich Apps to run a wide range of parking services. These Apps cover both off-street and on-street and deliver parking operations, permit management, cashless, PCN processing, cameraenforcement and patrolling. The platform supports Councils, Hospitals, Retail, across the private and public sectors. Contact: info@sagossgroup.com 01628 876 420 www.sagossgroup.com APCOA Parking www.apcoa.co.uk/contact Bank Park enquiries@bankpark.co.uk 01142 509 753 www.bankpark.co.uk
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www.britannia-parking.co.uk
Group Nexus Gavin Povey info@groupnexus.co.uk
CPA Events Brian Goodwin brian@cpa-events.com www.cpa-events.com
020 7431 4001 www.groupnexus.co.uk MET Parking www.metparking.com
Euro Car Parks services@eurocarparks.com www.eurocarparks.com Euro Parking Services Ltd James Tark
NCP www.ncp.co.uk Q-Park www.q-park.co.uk
info@europarkingservices.com 0845 121 0065 www.europarkingservices.com Excel Parking Services 01142 617 111
ParkingEye www.parkingeye.co.uk RCP Parking www.rcpparking.co.uk
www.excelparkingservices.co.uk Saba Gemini Parking Solutions sales@geminiparkingsolutions.com 020 8418 0948 www.geminiparkingsolutions.com Green Parking Neil Edwards
www.sabaparking.co.uk Serco
CAR PARK MANAGEMENT SERVICES
Britannia Parking
www.serco.com Total Car Parks www.totalcarparks.co.uk
neil.edwards@green-parking.co.uk 01372 462 156 www.green-parking.co.uk
UK Parking Control www.ukparkingcontrol.com
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TYING IT ALL TOGETHER FOR YOU
Introducing the ‘new normal’ LTT membership package LTT magazine
G Enjoy transport’s premium publication since 1989 G Mailed direct to you first class, every fortnight
Online events
G Live broadcasting features such as the lively fortnightly LTT online ‘Friday Conversation’
G Exclusive webinar series such as ‘The Green Transport Recovery’, ‘Public Transport Restarts’ and ‘Traffic & Parking’ G Exclusive access to presentations from Landor LINKS conferences
Online articles and archives
G Access via the new LTT interactive app
G Explore the extensive digital archive of over 40,000 articles going back over a decade, hosted on TransportXtra.com Fully searchable on desktop, mobile and tablet G Free access to join our new library of online event and masterclasses
G Receive tailor-made ebulletins on your specialism. Daily, weekly, fortnightly or monthly
G Choose specialist newsletters from Landor LINKS e.g. Transport Responds, Better Places, Modelling & Data G Themed ‘Dossiers’ – essential news, analysis, key documents all in one place (in development)
Exclusive LTT Community Activity – Live networking and knowledge sharing G Local Transport Summit – ‘the annual retreat with space to think’ G LTT lead policy initiative – conferences and online
G Attend LTT ‘Friday Conversation’ Live (once the economy reopens!)
G To be unveiled soon a new LTT platform for serious transport discussion
Premium Partner
For those who want to take their partnership with the LTT mission one step further
G LTT Partners editorial luncheon
G Unlimited digital access to LTT and TransportXtra.com for employees
G LTT magazine – printed and mailed the traditional way to all your offices and 2x nominated home addresses G Sponsorship of an LTT ‘Friday Conversation’ *Introductory Offer* G Accreditation
G Entry in the interactive TransportXtra.com directory To discuss please contact Jason Conboy on: 020 7091 7895 or email: jason@landor.co.uk
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BUSINESS INFORMATION SYSTEMS
TRAFFIC + PARKING HANDBOOK 2020
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Parking is part of an overall customer experience. Every detail is important, from the quick finding of a vacant parking space, the claiming of discounts right through to simple payment. We enable your parking space to scale the convenience factor for your audience. Achieving these goals is our driving force and we have a proven track record of exceeding expectations. Everything starts with your customers, the understanding of their needs, the requirements of the vertical marketplace, and new technology that brings additional value. The world of parking management systems is complex, but we make it easier for our customers. DESIGNA design, manufacture and install and maintain fully automatic car parking systems, with more than 16,000 installations worldwide. Our CONNECT parking solution allows multiple car parks to be networked and managed from a central location. CONNECT is fully integrated with ANPR and can support a range of ecommerce solutions including online pre-booking, mobile apps and web payments. With the challenges organisations now face when managing parking, whether it be a new installation or replacing an existing system, DESIGNA are a reliable partner from the initial development of ideas through to the technical implementation of new parking solutions. Contact: Tony Jones – Managing Director Ben Campbell-Smith – UK Sales and Marketing Manager www.designauk.com
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AppyWay
MiPermit is Chipside’s public facing e-commerce platform for digital transformation within local government. In 15 years since its foundation, Chipside has grown into a formidable technology partner serving 150 local authorities in the UK and millions of citizens.
Barbour Logic Jason Barbour jason.barbour@barbourlogic.co.uk 07904 586 040 www.barbourlogic.co.uk Buchanan Computing enquiry@buchanancomputing.co.uk 020 8846 3220 www.buchanancomputing.net
Internationally, Chipside has been showcased by the UK government across the world as an example of British innovation and entrepreneurship.
Chipside
Contact:
Conduent
www.chipside.com
03455 207 007
Dean Fennell-Connell
www.mipermit.com
dean.fennell-connell@conduent.com 02392 455 564 www.conduent.co.uk Data Interchange
BUSINESS INFORMATION SYSTEMS
www.appyway.com
info@datainterchange.com 01733 371 311 www.datainterchange.com Farthest Gate info@farthestgate.co.uk 020 7855 9620 www.farthestgate.co.uk
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TRAFFIC + PARKING HANDBOOK 2020
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Imperial
ZatPark
sales@imperial.co.uk
Adam Baldock-Apps
0117 925 1700
marketing@unity5.com
www.imperial.co.uk
03333 440 834 www.zatpark.com
JustPark www.justpark.com Live Data Solutions 02476 993 600 www.livedatauk.com Park Assist www.parkassist.com Parkmaven www.parkmaven.com Passport www.passportinc.com/uk/ Saemes www.saemes.fr/en StarTraq info@startraq.com 01295 273 000 www.startraq.com
If you would like to list your company please contact
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Jason Conboy on: 020 7091 7895 or email: jason@landor.co.uk
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PERMIT SCHEMES
TRAFFIC + PARKING HANDBOOK 2020
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Reliable Maintenance is a professional company providing a first-class service to clients large and small in London and the South East. Our philosophy is to understand our customers objectives and needs, to deliver a quality service on time and to the agreed budget. Our product and service range are extensive, and quality guaranteed. We provide reactive and planned maintenance for large organisations along with local councils and have successfully done so for many years.
Solutionlabs Ltd, based in the South East of England, began in 2014 with the vision of providing high standard notice processing software and recovery services to parking operators. Today Solutionlabs’ product offerings have evolved to support operators with a one-stop solution for all of their parking services including ANPR, permits, cashless payments, even partnerships with P&D machine suppliers. This evolution has not come at the cost of the company’s original vision. Today Solutionlabs are the only accredited AOS and ASP member of the IPC.
Our specialist team deal with a full range of parking services related work. We have undertaken large scale pay & display machine replacement programmes, resurfaced car parks, repaired potholes, replaced damaged/missing parking signs and posts. We undertake all parking related on and off-street works along with asset condition and Parking Order surveys. We would be grateful for the opportunity to discuss your programmed or reactive works that you may have scheduled now or in the future.
Six years later, as we head out of 2020, looking towards 2021 and beyond, the company is becoming increasingly more involved in automated systems and data management. Their aim is to work with customers from all across the industry who know the importance of efficiency through technology and understand the power of great data. Solutionlabs are building towards a new age and standard for data in parking.
Contact:
Contact:
Dave Weeks
solutions@solutionlabs.co.uk
dave.weeks@rmlimited.co.uk
01273 789 320
01444 882 268
www.solutionlabs.co.uk
www.rmlimited.co.uk
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Since 2001, Westcotec has been at the forefront of the vehicle activated sign industry. Based in the centre of Norfolk, we have grown to become one of the biggest suppliers of Vehicle Activated Signs and Intelligent Traffic Safety Systems in the UK. At the heart of our growth, is a commitment to customer service. Westcotec’s aim is to make the whole process of buying any of our products as smooth as possible. We pride ourselves on using the latest innovative technology to help protect roads users and pedestrians. Free advice is always available from our experienced staff. Contact: Olly Samways
NSL is the UK's largest enforcement partner. We work with local authorities, the Government and the private sector to manage compliance and the safe operation of regulated environments. We manage permit schemes for local authorities using our own system called NSL Apply. Contact: 03333 203 355 www.nsl.co.uk/contact BBFi Paul Slowey
PERMIT SCHEMES
part of Marston Holdings
paul@bbfi.co.uk 020 7370 0027 www.bbfi.co.uk Chipside 03454 709 009 www.chipside.com District Enforcement
sales@westcotect.co.uk
enquiries@district-enforcement.co.uk
01362 853 124
0844 809 4522
www.westcotec.co.uk
www.district-enforcement.co.uk Farthest Gate info@farthestgate.co.uk 020 7855 9620 www.farthestgate.co.uk Imperial sales@imperial.co.uk 0117 925 1700 www.imperial.co.uk
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MiPermit www.mipermit.com Parking & Secure Documents sales@parkingandsecuredocuments.com 020 3867 1692 www.parkingandsecuredocuments.com The Parking Shop 01604 438 188 www.theparkingshop.com PayByPhone www.paybyphone.co.uk RingGo www.ringgo.co.uk ZatPark Adam Baldock-Apps marketing@unity5.com 03333 440 834 www.ZatPark.co.uk
If you would like to list your company please contact
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Jason Conboy on: 020 7091 7895 or email: jason@landor.co.uk
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PUBLIC CONSULTATION AND SURVEYS
TRAFFIC + PARKING HANDBOOK 2020
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Alpha Parking parkingenquiries@aparking.co.uk We draw on contemporary thought, academia and leading practitioners to bring forward new ideas. Capable and experienced with parking demand forecasts, capacity and need, site viability, town centre regeneration, parking standards, strategy, new policy. Provide business case support; operations and management review, opportunities from technology, survey design and execution. Contact: Andrew Potter harry@parkingperspectives.com 01245 330 370 / 07711 375 731 www.parkingperspectives.com
020 7242 2567 www.aparking.co.uk Buchanan Order Management Daniel Taylor enquiries@buchananorders.co.uk 01635 290 790 www.buchananorders.co.uk CTS Traffic enquiries@ctstraffic.co.uk 01772 251 400 www.ctstraffic.co.uk Intelligent Data Collection info@intelligent-data-collection.com
part of Marston Holdings
Project Centre is a multi-disciplinary design and engineering consultancy passionate about creating places that are attractive, innovative, sustainable and safe. As part of our integrated approach we run effective engagement projects such as surveys, stakeholder webinars, public events and workshops, to ensure that the community and key stakeholders are involved in the designs and solutions we create. Contact: info@projectcentre.co.uk
0845 003 8747 www.intelligentdatacollection.com Nationwide Data Collection enquiries@nationwidedatacollection.ie 020 7833 2999 www.nationwidedatacollection.ie RTA Associates enquiries@rtaassociates.co.uk 01492 585 055 www.rtaassociates.co.uk
03301 358 950 www.projectcentre.co.uk ANPR International 0870 620 6206 www.anpr-international.com
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Severnside Data Collection enquiries@severnsidetdc.co.uk 01446 506 655 www.severnsidetdc.co.uk
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TRAFFIC REGULATION ORDERS & DIGITAL MAPPING
TRAFFIC + PARKING HANDBOOK 2020
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Parkopedia www.parkopedia.com/contact-us part of Marston Holdings
Project Centre is a multi-disciplinary design and engineering consultancy passionate about creating places that are attractive, innovative, sustainable and safe. We have a wealth of experience in drafting permanent, temporary and experimental orders for a wide variety of parking and traffic related schemes, as well as GIS specialists with knowledge of ESRI, MapInfo and QGIS. Contact: info@projectcentre.co.uk 03301 358 950 www.projectcentre.co.uk AppyWay www.appyway.com Buchanan Computing enquiry@buchanancomputing.co.uk 020 8846 3220 www.buchanancomputing.net Buchanan Order Management Daniel Taylor enquiries@buchananorders.co.uk 01635 290 790 www.buchananorders.co.uk HERE Technology www.here.com Inrix www.inrix.com
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RTA Associates enquiries@rtaassociates.co.uk 01492 585 055 www.rtaassociates.co.uk
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ELECTRIC VEHICLE CHARGING INFRASTRUCTURE
TRAFFIC + PARKING HANDBOOK 2020
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Rediweld is a leading UK manufacturer of an extensive range of traffic calming, cycle separation and site Safety Products, which has been the result of extensive research and development. Manufactured from 100% recycled materials and offers an alternative to traditional materials. Products are permanent and offer temporary solutions, with quick and easy installation. Contact: Jeanette Holder jeanette.holder@rediweld.co.uk www.rediweldtraffic.co.uk
Reliable Maintenance is a professional company providing a first-class service to clients large and small in London and the South East. Our philosophy is to understand our customers objectives and needs, to deliver a quality service on time and to the agreed budget. Our product and service range are extensive, and quality guaranteed. We provide reactive and planned maintenance for large organisations along with local councils and have successfully done so for many years. Our specialist team deal with a full range of parking services related work. We have undertaken large scale pay & display machine replacement programmes, resurfaced car parks, repaired potholes, replaced damaged/missing parking signs and posts. We undertake all parking related on and off-street works along with asset condition and Parking Order surveys. We would be grateful for the opportunity to discuss your programmed or reactive works that you may have scheduled now or in the future. Contact: Dave Weeks dave.weeks@rmlimited.co.uk 01444 882 268
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www.rmlimited.co.uk
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Chargepoint
020 3219 6525 Acquired by Marston Holdings in 2019, Engage EV is a trusted and recommended installation partner with all the leading electric vehicle charging point manufacturers. With every skilled trade discipline and compliance-checked credentials on hand, Engage EV guarantee efficient local services delivery to both the public and private sectors. Contact: info@engageev.co.uk 07947 324 500 www.engageev.co.uk
www.chargepoint.com Chargy www.char.gy Ecotricity www.ecotricity.co.uk EV Box www.evbox.com EV Parking www.evparkingmanagement.co.uk
part of Marston Holdings
Project Centre is a multi-disciplinary design and engineering consultancy passionate about creating places that are attractive, innovative, sustainable and safe. From writing feasibility and charging strategies and funding applications to resident consultation, detailed design, site selection and overseeing installation we offer an endto-end service. Contact: info@projectcentre.co.uk 03301 358 950 www.projectcentre.co.uk BP Chargemaster
Flowbird contact@flowbird.group www.flowbird.group NewMotion www.newmotion.com Source London www.sourcelondon.net SWARCO www.swarco.com/solutions/emobility
ELECTRIC VEHICLE CHARGING INFRASTRUCTURE
sales.eu@chargepoint.com
salesdesk@bp.com 01582 399 413 www.bpchargemaster.com
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CAR PARK DESIGN, CONSTRUCTION & MAINTENANCE
Sponsored by:
TRAFFIC + PARKING HANDBOOK 2020
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Parking is part of an overall customer experience. Every detail is important, from the quick finding of a vacant parking space, the claiming of discounts right through to simple payment. We enable your parking space to scale the convenience factor for your audience. Achieving these goals is our driving force and we have a proven track record of exceeding expectations. Everything starts with your customers, the understanding of their needs, the requirements of the vertical marketplace, and new technology that brings additional value. The world of parking management systems is complex, but we make it easier for our customers. DESIGNA design, manufacture and install and maintain fully automatic car parking systems, with more than 16,000 installations worldwide. Our CONNECT parking solution allows multiple car parks to be networked and managed from a central location. CONNECT is fully integrated with ANPR and can support a range of ecommerce solutions including online pre-booking, mobile apps and web payments. With the challenges organisations now face when managing parking, whether it be a new installation or replacing an existing system, DESIGNA are a reliable partner from the initial development of ideas through to the technical implementation of new parking solutions. Contact: Tony Jones – Managing Director Ben Campbell-Smith – UK Sales and Marketing Manager www.designauk.com
FloorBridge International GmbH develops and manufactures a new generation of floor joint profiles in carbon fibre composite technology and detailing accessories for applications in multi-storey and basement car parks, industry, hospitals etc. The patented FloorBridge® profiles provide durability for exposure to high traffic volumes, weather, water, frost and de-icing salts, which represent the combined challenges of the hostile environment experienced in car park structures. A robust floor movement joint system, which is water and chloride tight and resistant to corrosion is essential for concrete protection. The FloorBridge® profiles are made from metal free material and cannot corrode while the transition area between profile and car park coating remains liquid tight due to a similar thermal expansion coefficient. Individual colour design is possible. Depending on requirements the profiles are available with or without coating flange connection, which greatly enhances flexibility. An additional main feature is the low installation height and ease of application, allowing traffic exposure of the FloorBridge® joint profiles after only a few hours.To ensure functionality we can provide a worldwide network of fully trained and certified installers and distributors, including the experienced company StructureCare, which has successfully completed several projects in the UK. Contact: Hein Ehbrecht hein.ehbrecht@floorbridge.com +353 86 377 2716 www.floorbridge.com
CAR PARK DESIGN, CONSTRUCTION & MAINTENANCE
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TRAFFIC + PARKING HANDBOOK 2020
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Rediweld is a leading UK manufacturer of an extensive range of Traffic Calming, Cycle Separation and Site Safety Products, which has been the result of extensive research and development. Manufactured from 100% recycled materials and offers an alternative to traditional materials. Products are permanent and offer temporary solutions, with quick and easy installation. Contact: Jeanette Holder jeanette.holder@rediweld.co.uk www.rediweldtraffic.co.uk
Reliable Maintenance is a professional company providing a first-class service to clients large and small in London and the South East. Our philosophy is to understand our customers objectives and needs, to deliver a quality service on time and to the agreed budget. Our product and service range are extensive, and quality guaranteed. We provide reactive and planned maintenance for large organisations along with local councils and have successfully done so for many years. Our specialist team deal with a full range of parking services related work. We have undertaken large scale pay & display machine replacement programmes, resurfaced car parks, repaired potholes, replaced damaged/missing parking signs and posts. We undertake all parking related on and off-street works along with asset condition and Parking Order surveys. We would be grateful for the opportunity to discuss your programmed or reactive works that you may have scheduled now or in the future. Contact: Dave Weeks dave.weeks@rmlimited.co.uk 01444 882 268
44
www.rmlimited.co.uk
StructureCare is a structural maintenance and repair company, providing a range of market leading construction products and services covering the infrastructure, industrial, retail, commercial and residential industry sectors in the UK. Our products and services have been developed to provide our clients with high end solutions, where structural waterproofing, concrete repair, cathodic protection, anticarbonation painting, carbon fibre strengthening and expansion joint systems are required. StructureCare operates with a 100% directly employed workforce on our core activities and offers unique single point responsibility packages for owners, managers and operators of car park structures. StructureCare are multi-award winners within the car park market sector, having been recognised for many prestigious refurbishment and new build projects over the years. As part of our service, we offer free site investigation surveys and reports. Contact: Ryan Williams ryan.williams@cpg-europe.com 01142 700 100 www.structurecare.com
Concrete Repairs Limited (CRL) is a leading specialist contractor providing a comprehensive asset management/maintenance service for buildings, concrete structures and MSCPs. CRL specialise in the inspection, repair and refurbishment of multi-storey and underground car park structures. With over 65 years’ experience in the industry CRL can provide proven and successful cost effective refurbishment options. Contact: Steve Jones sjones@crl.eu.com 020 8288 4848 www.concrete-repairs.co.uk
huber
car park systems
HUBER car park systems specialises in designing, financing, building and operating multi-storey car parks and parking decks. Whilst our HUBER-system, pre-fabricated steel components, ensures efficient planning and dependable construction schedules, we also offer our clients a bespoke start to finish service creating a car park which reflects the desired aesthetic, is quality-driven, finished to the highest specification and exceptionally user-friendly. Contact: info@huber-carparksystems.com 01923 797 196 www.huber-carparksystems.com
CAR PARK DESIGN, CONSTRUCTION & MAINTENANCE
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Caddick Construction part of Marston Holdings
NSL, part of Marston Holdings, is the UK's largest enforcement partner. We work with local authorities to manage and maintain their off-street car parks. Contact: 03333 203 355 www.nsl.co.uk/contact
admin@caddick.co.uk 01977 678 181 www.caddickconstruction.co.uk Car Park Coating info@carparkingcoating.co.uk 0151 214 0111 www.carparkcoating.co.uk Cemplas 020 8654 3149
part of Marston Holdings
Project Centre is a multi-disciplinary design and engineering consultancy passionate about creating places that are attractive, innovative, sustainable and safe. As part of our parking offer we create off-street car park designs that meet the needs of the community.
www.cemplas.co.uk Clifford Devlin info@clifford-devlin.co.uk 020 7538 8721 www.clifford-devlin.co.uk
Contact: info@projectcentre.co.uk 03301 358 950 www.projectcentre.co.uk
Concrete Repairs Limited Michael Balletta mballetta@crl.eu.com 07827 894 583
Berry Systems
www.concrete-repairs.co.uk
sales@berrysystems.co.uk 01902 491 100 www.berrysystems.co.uk
Deckmaster 01422 379 131 www.deckmaster.co.uk
Bourne Parking www.bournegroup.ltd
Emseal www.emseal.com
Briggs Amasco 0121 502 9600 www.briggsamasco.co.uk
Featherstone Young Architects enquiries@featherstoneyoung.com 020 7539 3686
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www.featherstoneyoung.com
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fred@flbeadlegroup.com
Studio Egret West www.studioegretwest.com
020 8330 4733 www.flbeadlegroup.com Lake Corrosion Engineering www.lakeengineeringsolutions.co.uk LGM Products sales@lgmproducts.com 01252 725 257 www.lgmproducts.com Makers enquiries@makers.biz 0845 899 4444 www.makers.biz McLaren Parking 020 7078 6963 www.mclarengroup.com/mclaren-parking-ltd Potter Church & Holmes Architects mail@pch-a.com 020 8749 3123 www.pch-a.com Radflex Contract Services 0191 417 6677 www.radflex.co.uk Stripe Consulting 01293 850 794 www.stripeuk.com
Wilson & Scott sales@wilsonandscott.co.uk 01753 671 600 www.wilsonandscott.co.uk
CAR PARK DESIGN, CONSTRUCTION & MAINTENANCE
FL Beadle & Sons
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The leading transport recruitment website, established, proven and most trusted since 2007 The site comprehensively lists jobs in the fields of: G Transportation Planning G Transport Modelling
G Transport Engineering
G Passenger Transport
G Parking G Rail
G Road Safety
G Highways & TraďŹƒc
For all your recruitment needs contact Jason Conboy on: 020 7091 7895 or email: jason@landor.co.uk
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CYCLE PARKING
TRAFFIC + PARKING HANDBOOK 2020
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Falco is the UK’s leading designer, manufacturer and installer of cycle hubs, cycle shelters, cycle lockers and all types of cycle parking infrastructure. Falco has completed the three largest cycle parking projects ever seen in the UK including: the UK’s largest cycle hub at Cambridge Station, incorporating 3,000 cycle parking spaces; as well as the UK’s first series of community cycle hubs as part of the London Borough of Waltham Forest’s Mini Holland Programme; and the UK’s first ever cycle hub at Leeds City Station. Falco also supplied and installed the UK’s first series of interlinked cycle counters on behalf of Sustrans and the Scottish Government. For more information about how Falco can assist your cycle hub or cycle parking scheme or to view a range of advanced cycle parking systems. Contact: Jeremy Green sales@falco.co.uk
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Cycle-Works have been specialist suppliers and installers of secure, innovative and stylish cycle parking solutions for nearly 20 years. Our products range from Secured by Design approved bike lockers, innovative multi-bike units, high capacity 2-tier racks, shelters and custom compounds and simple, but effective, Rounded A stands. Contact: sales@cycle-works.com 02392 815 555 www.cycle-works.com
part of Marston Holdings
Project Centre is a multi-disciplinary design and engineering consultancy passionate about creating places that are attractive, innovative, sustainable and safe. Utilising the latest data and surveys we design innovative cycle schemes to address the needs of cyclists and improve cycling for all users. Contact: info@projectcentre.co.uk 03301 358 950 www.projectcentre.co.uk Broxap
01538 380 080
info@broxap.com
www.falco.co.uk
01782 564 411 www.broxap.com
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Cyclehoop
020 8699 1338 www.cyclehoop.com Grease Monkey Cycles 07563 570 452 www.greasemonkeycycles.com Meristem Design info@meristemdesign.co.uk 020 3137 6971 www.meristemdesign.co.uk
CYCLE PARKING
info@cyclehoop.com
MotoParking UK info@motoparking.co.uk 01245 392 105 www.motoparking.co.uk
If you would like to list your company please contact Jason Conboy on: 020 7091 7895 or email: jason@landor.co.uk
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Project Centre is a multi-disciplinary design and engineering consultancy passionate about creating places that are attractive, innovative, sustainable and safe for the people that use them, from feasibility studies, concept design and stakeholder engagement through to detailed design and site supervision. What we do: Highway Engineering
Flood and Water Management
Parking
Transport Planning
Traf c Engineering
Structural Engineering
DesignWorks
Engagement and Consultation
We design and review low traf c neighbourhoods, school streets, cycle schemes and area-wide on-street and off-street parking control schemes as well as develop parking and electric vehicle strategies, fees and charges and Traf c Management Orders across the country. You can read more about what we do throughout this handbook.
info@projectcentre.co.uk www.projectcentre.co.uk 0330 1358 950
part of Marston Holdings
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CONSULTANCY
Sponsored by:
part of Marston Holdings
TRAFFIC + PARKING HANDBOOK 2020
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part of Marston Holdings Project Centre, part of Marston Holdings, is a multi-disciplinary design and engineering consultancy passionate about creating places that are attractive, innovative, sustainable and safe for the people that use them, from feasibility studies, concept design and stakeholder engagement through to detailed design and site supervision. Active travel is high on everyone’s agenda with solutions such as low traffic neighbourhoods, school streets and cycle schemes at the forefront across the country. Many local authorities are implementing changes and we have worked on several Liveable Neighbourhood schemes including the award-winning Waltham Forest MiniHolland programme, West Ealing and Tower Hamlets as well as similar schemes in the Royal Borough of Windsor and Maidenhead and Kent. By redesigning roads, we have enabled walking and cycling with small, efficient and effective measures, such as modal filters, protected cycle space, footway widening, school streets and temporary crossings. We develop parking strategies and design and implement local and area-wide onstreet and off-street parking control schemes. We understand the importance of optimising parking performance by creating enforceable restrictions based on robust and legible regulation orders. In addition, we provide expert technical support in GIS, electric vehicle infrastructure, parking standards and policy. Contact: info@projectcentre.co.uk 03301 358 950 www.projectcentre.co.uk
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FloorBridge International GmbH develops and manufactures a new generation of floor joint profiles in carbon fibre composite technology and detailing accessories for applications in multi-storey and basement car parks, industry, hospitals etc. The patented FloorBridge® profiles provide durability for exposure to high traffic volumes, weather, water, frost and de-icing salts, which represent the combined challenges of the hostile environment experienced in car park structures. A robust floor movement joint system, which is water and chloride tight and resistant to corrosion is essential for concrete protection. The FloorBridge® profiles are made from metal free material and cannot corrode while the transition area between profile and car park coating remains liquid tight due to a similar thermal expansion coefficient. Individual colour design is possible.
CONSULTANCY
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Depending on requirements the profiles are available with or without coating flange connection, which greatly enhances flexibility. An additional main feature is the low installation height and ease of application, allowing traffic exposure of the FloorBridge® joint profiles after only a few hours. To ensure functionality we can provide a worldwide network of fully trained and certified installers and distributors, including the experienced company StructureCare, which has successfully completed several projects in the UK. Contact: Hein Ehbrecht hein.ehbrecht@floorbridge.com +353 86 377 2716 www.floorbridge.com
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TRAFFIC + PARKING HANDBOOK 2020
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PayByPhone, a wholly-owned subsidiary of Volkswagen Financial Services AG, is one of the fastest growing mobile payments companies in the world, processing 128 million transactions for 30 million users worth more than £430 million annually. The company is a UK market leader thanks to aggressive growth initiatives, acquisitions and a surge of new contract wins. Through its smartphone and smartwatch applications and its website, PayByPhone offers drivers a safe, easy and secure way to pay for their parking, while the Extend From Anywhere function and expiry time text reminders help them avoid parking fines. For local authorities and parking operators, PayByPhone offers a wide range of digital solutions including availability logic, variable parking rates and virtual parking permits. PayByPhone’s innovative and multi-award-winning environmental initiative, Meters for Trees, is helping its clients reach their environmental goals and combat air pollution. PayByPhone UK achieved Carbon Neutral status in spring 2019, and Carbon Neutral+ status in 2020. Contact: Mat Birch uksales@paybyphone.com 07812 057 911
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www.paybyphone.co.uk
Parking Associates is a consultancy serving local authorities and private companies in all parking related matters. It specialises in policy development, outsourcing contract preparation and procurement, compliance surveys, operational manuals and service reviews. They are a training provider and deliver industry recognised qualifications and develop tailored courses to customer requirements. Contact: Kirsty Reeves kirsty.reeves@parkingassociates.co.uk 07917 353 218 www.parkingassociates.co.uk
We draw on contemporary thought, academia and leading practitioners to bring forward new ideas. Capable and experienced with parking demand forecasts, capacity and need, site viability, town centre regeneration, parking standards, strategy, new policy. Provide business case support; operations and management review, opportunities from technology, survey design and execution. Contact: Andrew Potter harry@parkingperspectives.com 01245 330 370 / 07711 375 731 www.parkingperspectives.com
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Parking Matters
Zulfiqar Ali
Nigel Williams
3mw.consultancy.services@gmail.com
nige@parkingmatters.com
07397 756 342
www.parkingmatters.com
Advanced Parking info@advancedparking.co.uk 020 3371 9436
Professionals in Parking pipltd@outlook.com 07807 832554
www.advancedparking.co.uk The Railway Consultancy Alpha Parking parkingenquiries@aparking.co.uk 020 7242 2567 www.aparking.co.uk
info@railwayconsultancy.com 020 8876 0395 www.railwayconsultancy.com
CONSULTANCY
3MW Consultancy Services
RTA Associates enquiries@rtaassociates.co.uk
ITP Dr Nick Ayland ayland@itpworld.net 01158 248 250 www.itpworld.net
01492 585 055 www.rtaassociates.co.uk Steve Thompson Consulting Limited Steve Thompson
Mr. Parking Consultancy Manny Rasores de Toro www.mrparking.co.uk Nick Lester-Davis nick@nicklesterdavis.com
mail@stevethompson.org.uk 07976 206 036 TRL 01344 773 131 www.trl.co.uk
www.nicklesterdavis.com Park Consult enquiries@parkconsult.co.uk 01332 901 592 www.parkconsult.co.uk
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WELCOME TO
The new name for JBW Group, Phoenix Commercial Collections & Collect Services.
We believe everyone has the right to be treated fairly. It’s why we’ve brought together the knowledge, experience, skills and technical capabilities of three leading companies to deliver a new standard of fairness in collection and resolutions. We call this ‘Fairness in Operation’. Call or go online to find out more about our enhanced Vulnerability Strategy and Fairness Charter.
0330 041 4836 | cdergroup.co.uk
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DEBT RECOVERY
Sponsored by:
TRAFFIC + PARKING HANDBOOK 2020
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CDER Group was formed with the key aim of delivering “Fairness in Operation” across the collections and enforcement industry. We are a trusted partner to UK Government and a market leading innovator in the recovery of unpaid parking and road traffic penalties. Our Services: l
PCN collection for Parking and Bus Lane contraventions
l
Road User Charging Schemes - Clean Air Zones and Congestion Charging Schemes
l
ANPR and persistent evader strategies
l
Scottish/Foreign Debts via experienced industry partners
As a national company collecting over £250m annually and an approved supplier on three national Frameworks (YPO, Rotherham, Places for People), our track record of delivering high collections across England and Wales with minimal complaints is enhanced through: l
Three centres of excellence in Bolton, Darlington, London
l
Highly skilled and trained Enforcement Agents and knowledgeable support staff
l
Our Fairness Charter, underpinned by our Fairness Framework, providing a new standard for protecting the vulnerable and ensuring a fair resolution is achieved
l
Our unique collections management platform, Edge, to drive fair, responsible and effective collections and resolutions
l
Data analytics and Business Intelligence to drive performance and compliance with each client’s requirements and performance targets
For more information, please contact our Business Development Team on 0330 041 4836, or email sales@cdergroup.co.uk. Contact: John Mason j.mason@cdergroup.co.uk 07792 394 091 www.cdergroup.co.uk
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Marston supports the implementation of public policy. We do this by providing clients including central and local government with services that help them to meet their obligations. We specialise in transportation and enforcement-related activities, returning much-needed revenue to the taxpayer through the collection of charges and unpaid debts. Our clients include local and central government organisations and departments as well as individual and corporate clients. Our local authority service provision includes parking enforcement with signs and lines maintenance, recovery and collection of unpaid Council Tax and unpaid road traffic debts, including congestion charges and bus lane contraventions, these services are undertaken on behalf of 196 local authorities. In addition to this we also have inbound and outbound customer contact centres dealing with applications for parking permits and PCN challenges and vehicle MOT inspections for London taxis.
Do you have money owed to you? UCS management have over 40-years experience in consumer and parking industry debt recovery. Our experience means we will provide the right collection approach to maximize your returns including full debtor tracing and partner solicitors. Contact: Michael Youngman 01273 789 321 www.contactucs.com
DEBT RECOVERY
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We offer quality services with the best possible performance and have developed a strong reputation for efficiency and reliability. With the client in focus, we guarantee a professional and competent response from our highly qualified staff. Contact: Colin Arthur sales@zzps.co.uk 01932 918 916 www.zzps.co.uk
You can find out about other areas of Marston Holdings throughout this brochure. Contact: 0333 320 3355 www.marstonholdings.co.uk
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Excel Civil Enforcement info@excelenforcement.co.uk Since 1977, local authorities across England and Wales have trusted our enforcement and revenue collection services. Our organisation utilises its industry-leading experience to provide exceptional collection performance and professional services. We are proud members of the Institute of Revenues, Rating and Valuation (IRRV), British Parking Association (BPA) and Civil Enforcement Association (CIVEA). Contact:
www.excelenforcement.co.uk JTR Collections Michael Line info@jtrcollections.co.uk 01933 625 486 www.jtrcollections.co.uk Newlyn sbyrne@newlynplc.co.uk
Darren Bell darrenbell@bristowsutor.co.uk 07808 642 020 www.bristowsutor.co.uk
07964 764 099 www.newlynplc.co.uk Telsolutions Ltd info@telsolutions.co.uk
DCBL enquiries@dcbltd.com 020 3298 0201 www.dcbltd.com
www.telsolutions.com Whyte & Co www.whyte.co.uk
Debt Recovery Plus Ltd 020 8234 6775 www.debtrecoveryplus.co.uk Dukes Bailiffs www.dukeslimited.co.uk Euro Parking Collection www.epcplc.com
If you would like to list your company please contact
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Jason Conboy on: 020 7091 7895 or email: jason@landor.co.uk
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PERSONAL PROTECTION DEVICES
TRAFFIC + PARKING HANDBOOK 2020
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Edesix sales@edesix.com 0131 510 0232 www.edesix.com MC Products sales@mcproducts.co.uk 0151 548 0144 www.mcproducts.co.uk Mobile Worker Plus sales@mobileworkerplus.com 03300 220 697 www.mobileworkerplus.com Reveal Media sales@revealmedia.com 020 3890 2000 www.revealmedia.co.uk
If you would like to list your company please contact
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Jason Conboy on: 020 7091 7895 or email: jason@landor.co.uk
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PATROL VEHICLES
TRAFFIC + PARKING HANDBOOK 2020
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part of Marston Holdings
TES are an innovative tech company providing mobile and fixed ANPR and CCTV solutions to support public and private sector parking and traffic operations. TES place a huge emphasis on research and development, and the tech team have a range of skills and expertise in the areas of cloudbased software, desktop software, smart phone apps, video analytics and electronics design. TES have been providing specialised mobile and fixed CCTV and ANPR solutions to the public and private sectors since 2004. TES type approved Small Blue Unattended enforcement cameras and mobile enforcement vehicles are used by local authorities and private contractors throughout the UK and abroad. Contact: Dave Skull dave@tesltd.co.uk 0800 009 6930 www.tesltd.co.uk
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NSL is the UK’s largest enforcement partner. We supply and operate CCTV vehicles using ANPR to monitor and enforce the highway for local authorities and central government. Contact: 03333 203 355 www.nsl.co.uk/contact
part of Marston Holdings
Videalert is one of the UK’s leading suppliers of intelligent traffic management and enforcement solutions. Videalert provides attended, unattended and mobile vehicle CCTV enforcement solutions with a digital video software platform which supports traffic management and enforcement applications along with clean air and low emission zones. Contact: info@videalert.com 020 3931 6556 www.videalert.com
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ANPR SYSTEMS
Sponsored by:
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Are you looking for a cost effective solution to manage traffic flow whilst at the same time monitoring air quality? Small Blue Gen 3 is our innovative camera system with a air quality sensor
Collects Real Time Data Informative Real Time Dashboard View Vehicle Type Breakdown Collecting Real Time Pollution Levels The ability to inform & assist both Local Authority and the public Low cost mobile sensors that enforce and monitor
Traffic Environment Systems Ltd Tel: 0800 009 6930 www.tesltd.co.uk Email: info@tesltd.co.uk
Parking is part of an overall customer experience. Every detail is important, from the quick finding of a vacant parking space, the claiming of discounts right through to simple payment. We enable your parking space to scale the convenience factor for your audience. Achieving these goals is our driving force and we have a proven track record of exceeding expectations. Everything starts with your customers, the understanding of their needs, the requirements of the vertical marketplace, and new technology that brings additional value. The world of parking management systems is complex, but we make it easier for our customers.
ANPR SYSTEMS
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DESIGNA design, manufacture and install and maintain fully automatic car parking systems, with more than 16,000 installations worldwide. Our CONNECT parking solution allows multiple car parks to be networked and managed from a central location. CONNECT is fully integrated with ANPR and can support a range of ecommerce solutions including online pre-booking, mobile apps and web payments. With the challenges organisations now face when managing parking, whether it be a new installation or replacing an existing system, DESIGNA are a reliable partner from the initial development of ideas through to the technical implementation of new parking solutions. Contact: Tony Jones – Managing Director Ben Campbell-Smith – UK Sales and Marketing Manager www.designauk.com
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TRAFFIC + PARKING HANDBOOK 2020
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Orbility delivers online and digital payment tools such as, Scan & Pay smartphone payments and our ePS, digital QR PDF coupon and validation system. Our full range of products can be supplied in the Cloud or in on-premise server environments. Orbility offers a range of open API’s to support integration with third party products (e.g. bay monitoring), VMS and EV charging. We also provide tariff adjustments for zero or low emission vehicles. Orbility provides a UK service centre, online service tracking portal for raising and tracking calls and a 4-hour response time, nationwide including weekends. With a range of flexible payment and leasing solutions, contact us today to see how we can help.
PayByPhone, a wholly-owned subsidiary of Volkswagen Financial Services AG, is one of the fastest growing mobile payments companies in the world, processing 128 million transactions for 30 million users worth more than £430 million annually. The company is a UK market leader thanks to aggressive growth initiatives, acquisitions and a surge of new contract wins. Through its smartphone and smartwatch applications and its website, PayByPhone offers drivers a safe, easy and secure way to pay for their parking, while the Extend From Anywhere function and expiry time text reminders help them avoid parking fines. For local authorities and parking operators, PayByPhone offers a wide range of digital solutions including availability logic, variable parking rates and virtual parking permits. PayByPhone’s innovative and multi-award-winning environmental initiative, Meters for Trees, is helping its clients reach their environmental goals and combat air pollution. PayByPhone UK achieved Carbon Neutral status in spring 2019, and Carbon Neutral+ status in 2020.
Contact:
Contact:
Orbility provides ticketed and ticketless ANPR revenue and barrier access control parking systems. With over 50 years’ experience and 2,500 car park systems installed globally, we provide the latest hands-free and contactless parking equipment solutions.
Jim Short info.uk@orbility.com 02392 414 423
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www.orbility.com
Mat Birch uksales@paybyphone.com 07812 057 911 www.paybyphone.co.uk
Reliable Maintenance is a professional company providing a first-class service to clients large and small in London and the South East. Our philosophy is to understand our customers objectives and needs, to deliver a quality service on time and to the agreed budget. Our product and service range are extensive, and quality guaranteed. We provide reactive and planned maintenance for large organisations along with local councils and have successfully done so for many years. Our specialist team deal with a full range of parking services related work. We have undertaken large scale pay & display machine replacement programmes, resurfaced car parks, repaired potholes, replaced damaged/missing parking signs and posts. We undertake all parking related on and off-street works along with asset condition and Parking Order surveys. We would be grateful for the opportunity to discuss your programmed or reactive works that you may have scheduled now or in the future.
TES are an innovative tech company providing mobile and fixed ANPR and CCTV solutions to support public and private sector parking and traffic operations. TES place a huge emphasis on research and development, and the tech team have a range of skills and expertise in the areas of cloudbased software, desktop software, smart phone apps, video analytics and electronics design.
ANPR SYSTEMS
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TES have been providing specialised mobile and fixed CCTV and ANPR solutions to the public and private sectors since 2004. TES type approved Small Blue Unattended enforcement cameras and mobile enforcement vehicles are used by local authorities and private contractors throughout the UK and abroad. Contact: Dave Skull dave@tesltd.co.uk 08000 096 930 www.tesltd.co.uk
Contact: Dave Weeks dave.weeks@rmlimited.co.uk 01444 882 268 www.rmlimited.co.uk
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part of Marston Holdings
Videalert is one of the UK’s leading suppliers of intelligent traffic management and enforcement solutions. The company focuses on the provision of digital traffic solutions that deliver the highest productivity at the lowest operational cost in five key areas: l l l l l
Civil Traffic Enforcement School Safety Police ANPR Traffic & Parking Management Clean Air & Low Emission Zones
Videalert offers a complete suite of CCTV solutions comprising attended, unattended and mobile enforcement vehicles using a single DfT certified intelligent digital video platform. We provide hosted solutions that allow councils to quickly deploy the latest digital CCTV enforcement systems in weeks rather than months without capital expenditure. In addition, there is no requirement for the installation of on-site hardware/software or the involvement of internal IT departments. This robust hosted infrastructure combined with the proactive use of remote monitoring software enables Videalert systems to achieve uptime rates of more than 99%.
Sale and installation of all the leading ANPR cameras tailored to your demand and budget. We process all site data feeds including cashless, P&D and permits, to produce notices primed for enforcement. If that’s not enough we also provide the richest traffic data reports on the market today. Contact: Michael Youngman 01273 789 321 www.goanpr.com Carflow info@carflow.co.uk 020 8819 7451 www.carflow.co.uk Clearview Intelligence info@clearview-intelligence.com 01908 088 008 www.clearview-intelligence.com iView Solutions info@iview.co.uk 0845 470 0880 www.iview.co.uk Jenoptik info@jenoptik.com 01183 130 333 www.jenoptik.com
Contact: info@videalert.com
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Total Parking Solutions
020 3931 6556
info@totalparking.co.uk
www.videalert.com
01536 680 107 www.totalparking.co.uk
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ACCESS CONTROL & TRAFFIC CALMING PRODUCTS
TRAFFIC + PARKING HANDBOOK 2020
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Orbility provides ticketed and ticketless ANPR revenue and barrier access control parking systems. With over 50 years’ experience and 2,500 car park systems installed globally, we provide the latest hands-free and contactless parking equipment solutions. Orbility delivers online and digital payment tools such as, Scan & Pay smartphone payments and our e-PS, digital QR PDF coupon and validation system. Our full range of products can be supplied in the Cloud or in onpremise server environments. Orbility offers a range of open APIs to support integration with third party products (e.g. bay monitoring), VMS and EV charging. We also provide tariff adjustments for zero or low emission vehicles. Orbility provide a UK service centre, online service tracking portal for raising and tracking calls and a 4-hour response time, nationwide including weekends. With a range of flexible payment and leasing solutions, contact us today to see how we can help. Contact: Jim Short info.uk@orbility.com 02392 414 423 www.orbility.com
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PayByPhone, a wholly-owned subsidiary of Volkswagen Financial Services AG, is one of the fastest growing mobile payments companies in the world, processing 128 million transactions for 30 million users worth more than £430 million annually. The company is a UK market leader thanks to aggressive growth initiatives, acquisitions and a surge of new contract wins. Through its smartphone and smartwatch applications and its website, PayByPhone offers drivers a safe, easy and secure way to pay for their parking, while the Extend From Anywhere function and expiry time text reminders help them avoid parking fines. For local authorities and parking operators, PayByPhone offers a wide range of digital solutions including availability logic, variable parking rates and virtual parking permits. PayByPhone’s innovative and multi-award-winning environmental initiative, Meters for Trees, is helping its clients reach their environmental goals and combat air pollution. PayByPhone UK achieved Carbon Neutral status in spring 2019, and Carbon Neutral+ status in 2020. Contact: Mat Birch uksales@paybyphone.com 07812 057 911 www.paybyphone.co.uk
Rediweld is a leading UK manufacturer of an extensive range of Traffic Calming, Cycle Separation and Site Safety Products, which has been the result of extensive research and development. Manufactured from 100% recycled materials and offers an alternative to traditional materials. Products are permanent and offer temporary solutions, with quick and easy installation. Contact: Jeanette Holder jeanette.holder@rediweld.co.uk www.rediweldtraffic.co.uk
Reliable Maintenance is a professional company providing a first-class service to clients large and small in London and the South East. Our philosophy is to understand our customers objectives and needs, to deliver a quality service on time and to the agreed budget. Our product and service range are extensive, and quality guaranteed. We provide reactive and planned maintenance for large organisations along with local councils and have successfully done so for many years. Our specialist team deal with a full range of parking services related work. We have undertaken large scale pay & display machine replacement programmes, resurfaced car parks, repaired potholes, replaced damaged/missing parking signs and posts. We undertake all parking related on and off-street works along with asset condition and Parking Order surveys. We would be grateful for the opportunity to discuss your programmed or reactive works that you may have scheduled now or in the future. Contact: Dave Weeks dave.weeks@rmlimited.co.uk 01444 882 268 www.rmlimited.co.uk
ACCESS CONTROL & TRAFFIC CALMING PRODUCTS
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part of Marston Holdings
Videalert is one of the UK’s leading suppliers of intelligent traffic management and enforcement solutions. Videalert provides attended, unattended and Mobile Vehicle CCTV enforcement solutions with a digital video software platform which supports traffic management and enforcement applications along with clean air and low emission zones. Contact: info@videalert.com 020 3931 6556 www.videalert.com Entry Parking Posts entryparkingpost@aol.com 01564 773 188 www.entryparkingposts.com Newgate Secured Access Solutions websales@newgate.uk.com 0800 156 1561 www.newgate.uk.com Rosehill Highways info@rosehillpolymers.com 01422 839 456 www.rosehillhighways.com TagMaster sales@tagmaster.com +46 8 632 19 50 www.tagmaster.com
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CCTV
TRAFFIC + PARKING HANDBOOK 2020
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Reliable Maintenance is a professional company providing a first-class service to clients large and small in London and the South East. Our philosophy is to understand our customers objectives and needs, to deliver a quality service on time and to the agreed budget. Our product and service range are extensive, and quality guaranteed. We provide reactive and planned maintenance for large organisations along with local councils and have successfully done so for many years. Our specialist team deal with a full range of parking services related work. We have undertaken large scale pay & display machine replacement programmes, resurfaced car parks, repaired potholes, replaced damaged/missing parking signs and posts. We undertake all parking related on and off-street works along with asset condition and Parking Order surveys. We would be grateful for the opportunity to discuss your programmed or reactive works that you may have scheduled now or in the future. Contact: Dave Weeks dave.weeks@rmlimited.co.uk 01444 882 268
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www.rmlimited.co.uk
TES are an innovative tech company providing mobile and fixed ANPR and CCTV solutions to support public and private sector parking and traffic operations. TES place a huge emphasis on research and development, and the tech team have a range of skills and expertise in the areas of cloudbased software, desktop software, smart phone apps, video analytics and electronics design. TES have been providing specialised mobile and fixed CCTV and ANPR solutions to the public and private sectors since 2004. TES type approved Small Blue Unattended enforcement cameras and mobile enforcement vehicles are used by local authorities and private contractors throughout the UK and abroad. Contact: Dave Skull dave@tesltd.co.uk 08000 096 930 www.tesltd.co.uk
part of Marston Holdings
Videalert is one of the UK’s leading suppliers of intelligent traffic management and enforcement solutions. Videalert provides attended, unattended and Mobile Vehicle CCTV enforcement solutions with a digital video software platform which supports traffic management and enforcement applications along with clean air and low emission zones.
CCTV
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Contact: info@videalert.com 020 3931 6556 www.videalert.com Openviewgroup www.openviewgroup.com ParkingEye www.parkingeye.co.uk Stanley Security www.stanleysecurity.co.uk
If you would like to list your company please contact Jason Conboy on: 020 7091 7895 or email: jason@landor.co.uk
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Conference and Exhibition Virtual event using state-of-the-art platform Wednesday 2 December 2020 Parking and traffic management is an essential public service at the forefront of reducing traffic congestion, delivering safer and healthier streets, and enabling new approaches to mobility.
Key themes:
A virtual event
l Cycling and walking
Coronavirus has transformed the way in which we live, work and travel. To reflect this, Traffic + Parking 2020 is being run as a virtual event using the state-of-theart Hopin platform.
Delegate features:
l Listen to the main conference l Take part in Q&As
l Participate in workshops l Visit exhibition stands
l Meet delegates in networking sessions Organised by:
Sponsored by:
part of Marston Holdings
Programmed by:
Supported by:
l Civil parking enforcement l Moving traffic regulations
l Low Traffic Neighbourhoods l Clean air schemes l School streets
l Pavement parking
l Consultation and communication
l Digitising payment and pre-booking systems l Touchless terminals
l Electric vehicle charging l Debt recovery
Exhibitor features:
l Host your own private virtual exhibition space with the ability to host video content
l Invite delegates for 1-1 private chats or group demos at your exhibition stand l Meet and network with delegates in the allocated networking sessions
l Listen to the conference sessions and take part in Q&As l Publish your logo and company bio in a prominent position
l Access post event analytics including delegate behaviour and engagement
To exhibit or attend contact Jason Conboy on: 020 7091 7895 or email: jason@landor.co.uk
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PROFESSIONAL & TRADE ASSOCIATIONS
TRAFFIC + PARKING HANDBOOK 2020
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ITS (UK)
AA www.theaa.com Alliance for Parking Data Standards
(APDS)
www.allianceforparkingdatastandards.org British Parking Association www.britishparking.co.uk CILT www.ciltuk.org.uk CoMoUK www.como.org.uk CIVEA www.civea.co.uk Disabled Motoring UK www.disabledmotoring.org European Parking Association www.europeanparking.eu Independent Airport Parking Association www.iapa.me.uk International Parking Community www.theipc.info International Parking Mobility Institute www.parking-mobility.org
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www.its-uk.org.uk Logistics UK www.logistics.org.uk PATROL www.patrol-uk.info People’s Parking www.peoplesparking.org RAC www.rac.co.uk RAC Foundation www.racfoundation.org Safer Parking Scheme (Park Mark) www.parkmark.co.uk Traffic Penalty Tribunal www.trafficpenaltytribunal.gov.uk
DON’T BE LEFT OUT! Make sure your company is listed in next year’s Traffic + Parking Handbook – The essential A-Z guide to who’s who in the traffic and parking sectors
Contact Jason Conboy on: 020 7091 7895 or email: jason@landor.co.uk