Interview: New training management in China

Page 1

Interview

̠ྫྷ˃᝺

!!!!!ሞቻ࣓ႎᅃ‫پ‬ට֍݀ቛ ဟࡔ ᇑಢჟ)ISE*࠶૙ఇ๕

úúBSI‫ߥ׷‬ᬒᬒ᫁ߛˆᰎ᝺ៀ

ߛˆᰎὋBSI Learning‫ߥ׷‬ᬒᬒ᫁njడ‫ڍڙ‬థ֖‫ڍ‬ᬄ500ु͌ˉ᫁యઝ͉˖ᰳࡎክ

Co o rd i n a to r ) ᣀ Ԫ ˝ ᐋ ˉ Ԧ ࡘ ૈ ࠭ տ

ͺၸὋ‫੆߸ڙ‬᫼ൿ੆౦ՐԺ̾ͺ˝ÿ೿

ය۱ᝪᄉథ஌বॸᮋ௬ᗂଡӣὋ ۱ᝪክ

὇Competencies developerὈὋ ᤆ᜵Ԧ

ߔþ᫸ൢʽ໎nj὇᜸‫ڎ‬3Ὀ

ူᏧॸᮋᮊҸᏪҮὋʿறԪӐԪ᭨njᏪ

ࡘ੆͌ˉᄉፚ஌͖ͦ੊ˉҫԦࡘᮎ᫇

ѹ᜾ISO 10015ಕэὋ͗ਕҁФ

(Business partner/advisor)njᤇࡂ᜵ය۱

ழก᝶ˀ͛ፑᄉ۱ᝪክူধᡸࣲ௃ܷ

ԓѶὋᤁၸึርழกὋ̾ጷጺᄉஇᤈᭉ

ᝪክူᏧఝࣸค‫ڠ‬෣᤯֖ຆЙ˿ᝌ͌ˉ

ऩὋ˶௦ᤁၸ4᫼ൿAPDCழกὋԀᆷ

යͺ˝۱ᝪክူึርᄉᣤЙὋ̾థ஌ᄉ ጷጺᭉය໗ᡛ˝ᣤѢὋ᤯᣾4ክူ᫼ൿᄉ

ᄉੌ႔Ὃ ཿ৘ˉҫԢտࢹᄉᑞҦපэˀ

߿ᭉය὇Analysis the needsὈὋንѲ۱

ࢹͺˉፚὋ ᑞܴଡѢ᤟ࠁᄉᝌфழ಴nj

ᝪ(Planning the contents) Ὃ ଡΘ۱ᝪ

ጊࠚᐎጆὋ˝଍ҮክူԪ᭨ଡΘ˿థҦ

὇᜸‫ڎ‬1Ὀ

(Deliver the training) ֖᝿͈ፆ౦(Check

ᄉழกࢹХὋ ੆˝˿͌ˉ࠱۱ᝪาҮˀ ˉፚଡӣጊࠚᐎጆᄉጰ֖ࣛೃೌnjƽ

ူᐋҫὋ̃Ӡіࣱ౎Ὃ̴‫ࢹڙ‬ͺ˖‫ݼ‬ጻ‫˝̠̾૆ڱ‬ఴὋ̾տࢹԦࡘ˝ࣁ͉ᄉူএˀࠃ

‫ڙ‬੝థᄉᝇᓣᣀԪ᣾ር˖Ὃణᰳክ

the results)njͭຆЙߥ˷ಕэ˄ѫ̙BSI

᡺ὋԨ३˿ፚ஌ଡӣ֖̠տԦࡘᄉԤ᧗੆ࡂnjᤂࣱ౎ὋߛᏤ࣍ᤩຑ̯ᤁᖸክူ࡯ͮᣀ

ူᏧᄉᣀԪణ᧗᜵njHRᭉ᜵ᯪЎࣞү̴

ᄉ۱ᝪክူፂᰍՐὋ͗ѾథԦဗnj὇‫ݟ‬

Փ̠੥Ԧࡘ֖۱ᝪክူࢹͺὋʿறଉጉHRDክူᄉளধᡸ֖ளழกὋࣲ᤯᣾ᝮएNj֦

͂ଡᰳॆ‫ڃ‬᫲þஓጶÿᄉ਒ខˀ੾ᑞὋ

‫ڎ‬ʻ੝ᇧὈՎಧᄉAPDCᣂὋͭᣀกʿʶ

លኍழयˀՎᛠᤈᛠ̓ึὋፆՋᡴ‫ˉ͌ڍ‬ణ·ࠃ᡺ଡགྷѢ࿗ྱክူ​ူএὋ̾Ф˗ࠜᄉ

ஂ૆̴͂ࣛܿᡐҁþஓጶÿᄉͺၸnj

ಧὋॡܲ͌ˉᄉ۱ᝪክူଡӣԵ௦᜺ഴ

੆ҩፂᰍ˝͌ˉଡΘૈ࠭Ὃ௬ᗂ஌౦Ὃ΍Ф‫ڃ‬᫲ԢߥտᖌᄝᒯຆὋࣸԩ‫ݝ‬᝿nj

BὙХͳҁ۱ᝪ्यὋᭉ᜵థঞಧᄉ ԪӐ὞

௅ґὋߛᏤ࣍ଋԩ˿Ǒಕэ+ǒయѮᎃᣣᄉ᧓᝺Ὃ ࡂ‫ʹݟ‬तበளʶ̼HRDԢ۱ᝪ ഴय̾᤟ःளԪ᭨ᄉᭉ᜵Ԧᛪ˿त᝹বᄉ਒᜸nj

AὙ˞᜵ᄉԪӐ௦ܷܲ۱ᝪាር᜵

AὙߛˆᰎᬒ᫁ BὙǑಕэ+ǒఽংᎃᣣ

ISO 10015ሕ੽˿ISO 9000ጆѴಕэᄉክူ

्यᔈಧᄉԪӐὋ APDCᣂ‫ڙ‬ԓ‫ڠ‬੩ᣀ

Ր ᝭Ὑ

Ꮺࣂnj ᏪISO 10015Ѷ᜵ᝧAPDCᣂྒྷ‫ڸ‬ʼ

ߛᏤ࣍ᄉ‫ذ‬ᮂแԑࠜథᇒবὋ᧓

ӣὋ ᝧ۱ᝪጊࠚᐎጆ͌ˉˉҫᄉԦࡘᭉ

᝺˖ඇʶԱពᦏᝮᄉ౜్ࠜူὋ˄Ա

ᡋѢា۵ὋᡋՓဗ‫ڣ‬Ὃ̾ࠃဗüߥ˷‫ڙ‬

᜵njΒ‫ݟ‬ὋՎ௦ᆷ߿ᭉයὋ૊ཱISO 10015

Աዴགྷnjᄰζᤇ௦ࣱܲᄉ۱ᝪፂᰍ੝

ࢹͺ˖Ὃ۱ᝪ‫ࠃڙ‬᡺᧖ýnjᤇ௦‫ࠃ˝ځ‬

ᄉ᜵ය᜵ѫ‫ٽ‬൥ᡋὋ̯ጷጺᭉයध‫࠭ݼ‬

੆ࡂnjᝮҁС᪃‫ܪ‬Ժ̾ᄹҁ̴ᅊ˖஘

᡺ࣂፂ᝼௙Ὃథ஌ᄉߥ˷᤬फ़ःឞᥕ९

ѢᑞҦᭉයὋвᆷ߿۱ᝪᭉයࣲᤤસ۱

ԦᄉЏᓴnjᆀᆀʿҁӦ࠴ௐᄉ᧓᝺Ὃ

ᤇ௦Ժ̯̾ॡܲԟᝪူၿᄉᬇᤗ˖३ҁ

ᣏЮࠓὋ᧗าҮᣏ஌౦Ὃ᧗ଡ̓Ꮺᣏን

ü3EýԓѶὙExperienceNjExposure̾Ԣ

ᝪழयnjࠪඇʶ൥ᄉୱͺԢᭉ᜵ᄉ஠͇

ࣂཨᑞܴ቙ଉѢФ‫ڙ‬ា۵ʼᄉ᱊Ҧˀ

ͱ᝼ᄉὋඊ‫ݟ‬Ὑþ௦ᮖ࠭᜵ੇ౎ᄉÿ὚

ѲˀᡱᢍnjᏪளʶ̼ᄉክူഴयѶˀ˧

Educationnj὇᜸‫ڎ‬2Ὀ

ᦏͺ˿௙ᆷᄉ᜵යnjॆཨಕэʿ௦ୱͺ

᮲᧓nj᧓᝺ፆోՐὋߛᏤ࣍በԀԠᡏ

AὙ˞᜵ᄉૌੌ௦͛ፑᄉክူഴय

þᤇ௦ᮖ࠭ࠪੇᄉᝢԺÿ὚þᤇ௦ੇ͂

ৌ​ৌᄰԥnj

ጶʿՎ̅གྷὋґᏧᅋᅊ̅þ͗ÿὋ

ૈ࠭˹Ὃʿ͗សࡉҁХͳᄉୱͺὋͭ᜵

ज़఺‫ڣ‬ὋԜܰ‫࠭ૈڠ‬ʶ˓ᮉᄫnjᤇಧ

ࣂᡱʿʼௐ̼ᄉ᜵යnj͛ፑഴयᄉС᪃

ᄉለѽ˧ʶÿ὚þܷࠑᦏឬᤇ௦ʶ᫂ʿ

ՐᏧѶᐐཤ̅þ౦ÿnj‫˖࣯ࠃڙ‬གྷʿኍ

ය˝ඇʶॸ᜵ᄉୱͺଡΘ᝼૵ὋӉહ૆

üቆ˖ᮺ̠ýᄉ௅ߔ̴ࠪ౎ឬ௉ࣂ੆

ྱड़௦þˀᠪ᧚ᮔኪጊࠚᄰСᄉ̠੥Ԧ

ᩱᄉាርÿ὚þᤇ௦಩૵ੇࣱ̬͂HR

̅உ͉ᒬึὋᏪᭉ᜵͌ˉतበፆౝӐᄉ

፝இᤈᄉ᝼૵nj‫ڙݟڙ‬С̅۱ᝪऎ᧙ᄉ

˝ࠑ࣡Φᯋnj

ࡘˀ۱ᝪᄉᛠஊาҮክူÿ Ὃ Ꮺʿ௦

ᮔኪ߶ଅᄉÿኍኍnjࡉክథ̎͌ˉඇࣱ

AὙၸʶ˓ߙഏહὋࡂ௦þԪÿὋԀ

ፂူஓጶͳጆᤈᛠጆፑૈ࠭nj ᤆథὋ

᜵ය˖Ὃࣲʿ᜵යᤤၸʹሗ۱ᝪࣰ‫ڨ‬ഴ

᧓᝺᣾Րኃܸ̃ʶ௉Ὃ࠴ᎃஅҁ

þˀ͌ˉԦࡘᭉයጊࠚᄰСᄉᑇ͉ᑞҦ

ᦏ᜵ϡ۱ᝪᭉයѫౡὋ˶ʿ᣾௦þતᑧ

HRDᄉ੝థาҮᦏ᜵ˀ͌ˉᄉԪӐᭉයጊ

‫ͳڃ‬यߥ˷Ὃᮉᄫय۱ᝪὋᑞҦࢿऩ۱

‫ۋ‬Ὃͭ᜵යʿ̨᝼௙Хͳ۱ᝪᮉᄫᄉ஌

ʶ࠯ߛᏤ࣍Ԧ౎ᄉᥪ͇Ὃᥪ͇ᄉԦᤞ

ክူÿnjࡉክ‫ڙ‬Ԧࡘˀ۱ᝪክူழ᭦ʿ

᫂ÿᄉ̖ྫྷnj

ௐᫍᡉཨ௬ᇧ˝ё௽1ཁ46ѫnjᥪ͇

BὙ‫ॆڙ‬ґЌ໗Ԫ᭨ᄉࣉ‫్͇ڣ‬ʽὋ͛ ፑᄉ̠੥Ԧࡘˀ۱ᝪഴय᭦˙‫̎ג‬ૌੌ὞

˫˃ˉ̠‫ܢ‬Ὃܷͭܲᤆᬌ̅HR̂ྫྷ˃

ͭᤇࣲʿ௦ឬ‫͛ڙ‬ፑክူഴयʽᄉ

ࠑὋᏪ᭣͌ˉˉҫԦࡘᄉ͖ͦ὇Business

۱ᝪ஌౦ᮣዡʿஅὋԵ௦஌ညͯὋ᧪ࠪ বࢿὋ஌౦ʿຌnjᤇࡂ͗ํ᠟ܷ᧙ᄉௐ

PartnerὈnj ‫ڙ‬ᤇሗഴयʽଡΘᄉ۱ᝪज़ज़௦

ᫍNjዴҦNjઅᠪ֖͌ˉԦࡘ఺͗nj

۲̅þ۱ᝪ᜵යÿᏪ᭣þ۱ᝪᭉයÿnj

Ԫ᭨ᄉழ᭦

Ԫ᭨ґ

঳˧Ὃ͛ፑ۱ᝪክူഴय௦᧗्य

BὙளʶ̼ᄉԦࡘˀ۱ᝪክူഴयᄉྱ ཁ௦̣˥὞

ࠚᄰᐎnjᤇࡂ᜵ය̯HRDᄉክူᄫಕὋҁ

ᝪὋᎩፎஂ૆ᄉᬣௐᬣ‫ߥڠ‬ኍ۱ᝪ्य

౦Ὃᤆᭉᄢ฽۱ᝪክူᄉ੝థ‫ٽ‬᫼ൿК

੝థᄰС̠տᄉᝇᓣὋвҁ۱ᝪᄉึር

˶͗੆˝۱ᝪᄉ˞ึழयnj

᣾ርnjॆԦဗ᫇ᮤௐὋʿ̨᜵በԀ጗

˖ߛᏤ࣍ጹॶᄉԦ౎˿іषஓߥPPT

ൣὋᤆ᜵᧓Ԩ጗ൣଏஶ὇Ԁ᜵᧓Ԩ಩ᬓ

̾ᦠՋੇ͂ᄉ᧓᝺஠ብὋ̴ࣲࠪᄉӊ

᫇ᮤԓ‫ځ‬ᄉଏஶὋᏪʿᑞϢ႐‫ڙ‬Եᝌф

঄ᛪᇧൟ਒njՎௐ̴ᛩЌҁὙü͌ˉ

᫇ᮤᄉဗ៵ࡎ᭦ʼὈ nj

ᫍᄉባ́ឬҁऄ௦̠੥ᄉባ́njᮺᤳ

ˀ्यᦏ᜵ᤈᛠК᭦ᄉԪ᭨nj ᤇሗԪ᭨ᯪЎ᜵̯HRᦉ᫂ϡᡐὋ

BὙԺ̾ύү‫ࢹ̎ג‬Хलᮖ଍Үᤇ̎ Ԫ᭨?

̯۱ᝪክူᏧᄉᝇᓣᣀ૰Ԫᡐnjੇ͂

AὙཱࠪ᠎᧙ኍФ̴ክူᮖ۪Ԧၶᄉ

᜵̯ణဗ‫ڙ‬ᄉ۱ᝪาҮӨុտ( Training

இᤈˀԪ᭨ὋԺ̾ᄹҁISO 9000ኍጆѴክ

੥Ԧࡘ఺҃ᄉథ஌বଡѢ˿ᡔ౎ᡔᰳ

Ԫ᭨Ր

֖፤એͺၸὋ Ҫ˧ߥ˷ѫ̙Ўᤈ͌ˉᄉ

ᄉ᜵යὋᏪ͛ፑᄉ̠ҦᠪຸԦࡘ֖۱ ᝪഴयࣂᤉʿᑞˀ˧ᄰ᤟ःὋௐ̼‫ڙ‬ Է‫ק‬ளʶ̼ᄉ̠੥Ԧࡘˀ۱ᝪክူഴ

ԟҪ۱ᝪᄉҮ఺

ߥ˷

ϡ̂

۱ᝪ᠉͉Ꮷᮊࣿ

۱ᝪፂူὋʼጞὋߥտ

ߥտὋʼጞὋ۱ᝪፂူ

౦nj Վಧ‫ڙ‬۱ᝪክူᮖ۪ὋКီᄉ۱ᝪ

۱ᝪክူᏧᝇᓣ ߥտԟˀ۱ᝪᄉௐ఺

ፂူ̠

ஓጶˀૈ࠭

۱ᝪ˃տ

ᐋˉ֖ˉҫԦࡘ͖ͦ

۱ᝪ˖

۱ᝪґὋ˖ὋՐ

۱ᝪ˞᜵‫ڠ‬ཁ्य

ា۵ʼᄉஓ૾ˀጶ˷

ဗ‫ڣ‬ᄉࠃ᡺

ˀˉҫፚ஌ᄉᐎጆ

ഴዹౚ஘ᄉᐎጆ

ຌఀጊࠚᄉᐎጆ

۱ᝪาҮ

͌ˉ᭦˙ᄉૌੌ

۱ᝪክူСซཁ

‫ڎ‬1

STANDARDS 59

Ԧࡘᄉፂ฿Ὃ༎ཉᄉࣉ‫ڣ‬ባ́Ὃ̠ࠪ

ူಕэᄉतበˀࠃஶᡐҁ˿௬ᗂᄉलᮖ ࠃ᡺ፂᰍὋ Ժ௬ᗂଡᰳԪ᭨ᄉ஌ည֖஌

ክူᏧᄉᝇᓣ

঳˧Ὃባ́ᄉᭉ᜵Ὃ ੆᫁ᄉᭉය᜵

ክူᏧ͂᤯᣾ʿறᄉଉጉὋѸᤴ˿Չሗ

यnjISO 10015۱ᝪክူಕэԢBSIᄉ

ழก֖ፂᰍnjФ˖‫ڍ‬ᬄಕэӐጷጺ଍Ѣ

‫ڍ‬ᬄࠃੌፂᰍॸ࠱˝ளഴयᄉतበˀ

ᄉ۱ᝪክူಕэ ISO 10015Ǒ᠎᧙ክူ- ۱

଍ࣸଡΘణథҦᄉஂ૆njý

ᝪૈӮǒὋᬶКီణ·ࠃ᡺˧ܷ੆Ὃʿ

ᎃᣣὙ᭽ᖎ (BSI Marketing Executive)

̨ᑞᡐᅻ᥊Ԫ᭨˧ҩὋ˶Ժᡐҁࢽ‫ڌ‬Ԫ ᭨੆஌˧஌nj‫ݟ‬ՎФ̴ͳጆழกʶಧὋ ‫ڙ‬இᤈஇ᭨ʼ‫ڸ‬ௐὋԺ̾ᡐþ೘ߔþᄉ

‫ڎ‬3

‫ڎ‬2

60 STANDARDS


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