NORDSTROM REPORT: 2009 ABOUT: Nordstrom is the name of the company. The corporate office is located in Seattle, Washington. Nordstrom is one of the nation’s largest upscale apparel and shoe retailers (Biesada 2009). Nordstrom sells clothing, footwear, and accessories. There are one hundred and ten Nordstrom stores, and sixty outlet stores, such as Nordstrom Rack. Nordstrom is located in more than twenty-‐five states. Nordstrom also vends goods online and in catalogs. Nordstrom is also notoriously known for it’s top customer service, such as an easy return policy and nice gestures such as thank-‐you cards from the employees. (Biesada 2009). The members of the Nordstrom family oversee the company and even own more than fifteen percent of Nordstrom’s stock. The fiscal year of annual report is 2008. 2008 Sales
2007 Sales
%Sales 2008 Net
2007 Net
%
Change Income
Income
Change Net Income
$8,573,000,000 $8,828,000,000 -‐3%
$4,010,000,000 7,150,000,000 -‐44%
REPORT: Nordstrom was ranked as number forty-‐six on the “Top 100 Retailers” article. The top retailer, Wal-‐Mart, had their 2008 sales as $405,607,000,000.00. Nordstrom’s 2008 sales, as shown in the chart above, are $8,573,000,000.00, meaning that Nordstrom is $397,034,000,000.00 dollars below Wal-‐Mart, the top retailer. In 2007, Nordstrom was ranked as number thirty-‐nine. This means that