April 2011 Publication

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WHAT DOES SUCCESS LOOK LIKE TO LAWRENCE/DOUGLAS COUNTY?

WELCOME NEW MEMBERS January Keating & Associates-Daniel Cielito Lindo Keating Gran-Daddy’s Que Pickleman’s Gourmet Café Hurricane Alley Car Wash Pro-Print, Inc. Knology Toland Hippe-Stephens Real Lawrence Family Vision Estate Meadowlark Music Together Smart Building Services March The Selection Aspen Creek Landscaping December Wyldewood Cellars Custom Woodworks Austin Nichols-Terry Demmon Glenda Wales-Lawrence Real Jon Davis February Estate Blue Heron Home Furnishings Advanced Health Center Leatherman Consultancy Eagles’ Rest Natural Home Allen Belot, Architect Foxtrot All-N-1 Landscape Please visit: Howard Johnson Bambino’s www.lawrencechamber.com Kansas EmployAbility Dennis Spratt to view complete Phoenix Gallery Desktop & Data Solutions member listings. Prime Lending Eagle Ridge LLC US Food Service Famous Dave’s

A few months ago, I comleted my final three-day session of the the Community Collaboration Academy. A joint venture between the Kansas Leadership Center and the University of Kansas Public Administration Program, this leadership program provided 25 individuals from across the state an opportunity to learn some of the latest research on how communities address challenging issues.

November American Business Women’s Association Jayhawk Pharmacy Jim Congrove Orange Leaf Frozen Yogurt Papa John’s Pizza Tryyaki

ESS N I S URS BU O H R AFTE E AT T H B E R CHAM -7pm 5pm L 20th

APRI

Thank you event sponsors: Emprise Bank O’Malley Bev Jim Otten, D.D.S.

As most of you reading this are already aware, after more than 20 years at our 734 Vermont address, we have recently relocated to our new home at 646 Vermont St., Ste. 200. Yes, it was a lot of sweat and toil to relocate less than one block away, but the dust has settled, our pictures are hung, our offices organized and, while we don’t yet recall where we’ve stashed everything, we love our new space and are quickly at home. As such, we’re excited to showcase the new office and play host to our own Business After Hours! We invite everyone to please join us on Wednesday, April 20, from 5-7 p.m., for an informal house-warming celebration. We’ll enjoy some delicious BBQ,

beer and wine courtesy of our sponsors: Emprise Bank, O’Malley Beverage, and Jim Otten, D.D.S.. We are now located on the second floor of the building on the northeast corner of 7th& Vermont, in the space above what was formerly known as Talbots. Parking is available in the 2-hour free lot on the southeast corner as well as along 7th& Vermont Streets (the lots adjacent to the building are by permit only. Business After Hours mixers are the Chamber’s premier networking events, offering members a relationshipbuilding experience in a relaxed, social environment. As business representatives in attendance vary from one mixer to the next, each event represents a unique opportunity to add to your company’s contacts and resources. Held monthly at a location designated by a sponsor company, Business After Hours are free for Chamber members to attend and do not require a reservation.

We look forward to seeing everyone on the 20th, at which time perhaps one of you might help us find our wine glasses!

TOM KERN CHAMBER PRESIDENT

MISSION S TAT E M E N T Our Vision The Lawrence Chamber of Commerce will be the leading force for economic vitality in Lawrence and Douglas County. Our Mission The mission of the Lawrence Chamber of Commerce is to represent the interests of our members and the Lawrence/ Douglas County business community by: • Facilitating strategic partnerships for the benefit of our community • Educating the community on the benefits of economic development • Advocating for local and regional competitive economic viability • Promoting civic leadership and community engagement

I came away from this training with a better understanding of why community issues are so difficult to resolve and why many of the processes we attempt to use to resolve them are doomed to failure. I also learned many communities across the country are facing the same kind of issues we face here in Lawrence/Douglas County. At times I think we believe we are the only ones going through land use and development issues but they permeate communities everywhere. What I found to be different is how communities choose to deal with these issues. For a long time the ways communities have gathered input used technical solutions to resolve what are really adaptive issues. Technical solutions work great for issues such as determining how large a sewage treatment plant needs to be to handle future growth in a community. But all too often we attempt to use a technical process to solve an adaptive issue. Coming to an agreement and understanding how to deal with growth in a community or how to use economic incentives to encourage economic development in a community are adaptive issues and require a different approach to solution building. As I went through this training program I came away with a question I believe our community really needs to ask itself: “What does success look like to Lawrence/Douglas County?”. It seems to me that unless we, as a community, are able to answer that question we will never be able to truly make any significant progress. Without that community understanding, a lot of energy is expended by individuals and groups to move the community in one direction or another (i.e., to focus our efforts expanding the inventory of industrial property) while other groups expend effort trying to neutralize those efforts because they feel our community priorities should be

focused in another direction (focus all our resources on developing the biosciences.) Almost every time these issues come into the public arena there are individuals and groups that both advocate for and against these issues. Before we can really begin to look at answering the big question there is an underlying issue that needs to be resolved if we are ever to be able to move forward as a community. That issue is trust between people. There have been trust issues between individuals and groups in almost every community in which I have ever worked. In communities where people were willing to sit down and talk with people who feel differently than they do, I saw forward progress. Individuals and groups in Lawrence/Douglas County have, at times, had a high level of mistrust. Developers don’t trust neighborhood associations. Downtown merchants don’t trust retailers from S. Iowa. Large farming interests don’t trust the grow local/land preservation groups. And the list goes on and on. However, when you sit down to talk with these individuals or groups you find out that, first off, they are just people like you and me and that they care very deeply about our community. I have also found out that, in reality, everyone in our community agrees on about 80% of everything but what we choose to focus our energy on is the 20% where we disagree. My hope is that we, as a community, can develop a process for all of use to get to know each other a little better as people first and advocates for our interests second. In community after community across this country people are solving complex community issues in a manner that is a win-win for all. But at the core of that process is a sense of trust among people. In the months to come I believe you will see this Chamber, along with a number of other organizations in this community, come forward with a plan to begin this community process. In the meantime if you have a good idea or any thoughts on the issues please feel free to contact me. - Tom Kern

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ANNUAL MEETING 2011

The 2011 Chamber of Commerce Annual Meeting paid homage to the Hollywood movie premiere, complete with red carpets, spotlights, bowties, cocktail dresses and just a touch of glitz! While there were no TMZ, paparazzi, lapdogs or compromising photos (that we know of ), with more than 500 guests in attendance, what there was plenty of was good times with old friends.

Recap

its top-notch services, facilities and overall quality of life. The video can be viewed at the Chamber website, www. lawrencechamber.com or on the Chamber’s Facebook page, facebook.com/LawrenceChamber.

The evening boasted a slight air of genuine celebrity with Los Angeles Area Chamber of Commerce President, Gary Toebben, on hand as the event’s keynote speaker. Gary led the Lawrence Chamber for 18 years and, as evidenced by the long lines of guests waiting to personally welcome him back, still maintains strong ties and personal friendships within the community. While his comments focused on the importance of business leadership in a community, some of his more memorable reminiscences noted the use of the Eldridge as senior housing, Wakarusa Drive as a gravel road, Kansas’ lack of liquor by the drink and the approval of the South Lawrence Trafficway by voters in 1986. More than a social outing, the event honored four Lawrence residents for their significant and ongoing contributions to the community. Congratulations, once again, to this year’s award winners: John McGrew, winner of the Citizen of the Years Award; Sharon Spratt, winner of the Buford M. Watson Jr. Public Service Award; Ranelle Fischer, winner of the Wally Galluzzi Chamber Volunteer of the Year Award; and Jane Bateman, winner of the ATHENA Award. In addition to all of this, the evening also marked the unveiling of the Chamber’s newly produced highlight video. The video showcased the Chamber’s recent success stories and community developments, capturing Lawrence’s vitality,

GARY TO EB B EN & GEO R GE PALE Y

J I M M O O R E, A LLI S O N VA N CE M O O R E, R O B C HE S T NU T

All in all, the 2011 Chamber Annual Meeting can truly be said to have been a memorable and fun-filled evening. In no small part was the success of the event due to the generosity of our sponsors, to whom we’d like to offer one more, very sincere “thank you!”

Your town, on us. Lawrence Journal-World subscribers, come and pick up your complimentary copy of the 2010/11 Lawrence & Douglas County Area Map, featuring individual maps of • Lawrence • Douglas County • University of Kansas • Downtown Lawrence Available now at the Lawrence Journal-World, 609 New Hampshire.


LE AD E R S H I P 2.0

LEVERAGING SOCIAL TECHNOLOGIES IN PURSUIT OF CIVIC ENGAGEMENT Excerpted from an article by Thomas Stanley in the Fall 2009 Kansas Leadership Center “Journal”

In the years of eBay, Amazon and Overstock, among the endless online shopping sites, people used the internet as an information source. Today, we are in a new era of the internet often referred to as Web 2.0. No longer do we have this esoteric, online database of information. Instead, we have an infinite resource that begs us for contributions. When you shop for a product, you don’t simply read the advertisement and buy; you read the reviews, the comments, the opinions and more importantly, the complaints. After the purchase, it is now customary to give feedback on the product and rate your buying experience. The internet is now a continual conversation of sorts. With the exception of blogs, walls, comments, discussion boards and Wikis, we now have an internet by the people for the people; it has left the tech savvy world and entered the household desktop. When you hear the term “social media,” it is simply referring to the interactive elements of the internet in which users primarily generate the content. Social media spans ages and cohorts. In fact, Facebook claims over 250 million users with the fastestgrowing demographic being over 35 years old. The notion that social networking is an aimless pastime for youth is long gone. But with so much publicity about Twitter and Facebook, people may want to resist simply going with the flow. Although Twitter and Facebook are the current favorites, social media is here to stay. As with the cell phone, social media is an upgrade in communicative technologies.

Many times when I try to recruit people for Facebook or Twitter, I get the response “why would anyone care if I’m tying my shoes…”. The purposes of social media are so much deeper than updates on mundane parts of your life. It is about having a presence in a world that is exponentially larger than the physical space you inhabit. This could mean being connected to what is going on outside of your house, your neighborhood, you city or your state. It’s about expanding who you talk to and to whom you are listening. Building bonds on social media does not replace the person-to-person interaction; it expands your web of connection. Andy Huckaba, an elected official in Kansas City, searches his Twitter feed for opinions and complaints about local civic issues. In one instance, complaints about changing the route of an annual bike ride allowed them not to make similar mistakes next year. In a simple way this illustrates how valuable a tool social media can be in diagnosing civic issues. Social media entails not only checking the temperature, but also raising and lowering the heat in the water. Thousands of non-profits and charities are using social media platforms like Facebook and Twitter and even creating interactive social websites to raise the heat on important issues. Social media fosters awareness and builds momentum on issues people deeply value. This includes many life-changing issues as well as smaller, local matters.

With success stories of how social media has been used for good, I couldn’t help but imagine what Kansas would look like if we took advantage of social media’s potential. I wonder if we would have an entirely new definition of collaboration or a much deeper understanding of community.

“Social media isn’t a fad; it is a fundamental shift in the way we communicate.” Erik Qualman, economist and author of “Socialnomics.

The truth is we may not know what will happen unless we allow ourselves to experiment with our current options. I believe that engaging in social media for civic purposes is an act of leadership and a means of making progress on difficult issues. If we don’t do what is uncomfortable, we won’t see the change we envision.


LAWRENCE MEMORIAL HOSPITAL BY THE NUMBERS

Contributed by Gene Meyer President & Chief Executive Officer Lawrence Memorial Hospital

LMH CONTRIBUTES TO DOUGLAS COUNTY ECONOMY

Recent Study Shows Health Care Impact

A good local health care system may itself be part of the prescription for maintaining a healthy economy. That was the bottom line from a recent study of the economic contribution of Douglas County’s health care system. The report was produced by researchers at K-State Research and Extension. The study is part of a statewide initiative called the Kansas Rural Health Work program, sponsored by the Kansas Rural Health Options Project and the Kansas Hospital Association. As part of the program, a county-level analysis of the economic impacts and potential of the local health care sector was generated. According to the report, the health care sector accounted for an estimated 6.9 percent of Douglas County’s total employment, or about 4,510 jobs, in 2010. Further, the study’s authors calculated economic multipliers for eight health care sectors and estimated that health care directly and indirectly accounted for 6,582 jobs throughout the Douglas County economy. They go on to estimate that these same sectors accounted for almost $300 million in total county income and about $108.5 million in county retail sales. Many may be surprised by the overall scale of the existing ac-

• Economic Development • Estimated impact of health services on employment in Douglas County: 6,582 jobs resulting in $300 million for the local economy1 • Estimated impact of health services on retail sales in Douglas County: $108.5 million 1 • Capital Investment • $101 million in capital asset additions (construction, equipment) since 2005 • Workforce • 2011 salaries and benefits: $76.5 million • 1,270 employees; median wage $22.39/hr • 17% increase in workforce since 2001 • Quality • Ranked #1 in country for heart attack care 2 • Over 100 clinical trials for cancer research 3

tivity in the health care sector in Douglas County. I think most people tend to take our local health services for granted, just a little, and may not realize how important health care is to Douglas County’s economic wellbeing. In the past five years, Lawrence Memorial Hospital has invested $101 million in capital asset additions. That capital investment includes facilities expansions and a new medical office building at the main hospital campus, a new medical office building currently under construction in Eudora, and new state-of-the-art medical equipment and information technology. Last year alone, capital asset additions totaled $10.2 million. LMH is one of the top five employers in Douglas County with a staff of 1,270 employees with a median wage of $22.39 an hour. Our 2011 payroll is $76.5 million for salaries and benefits. It is not only the mission of Lawrence Memorial Hospital to provide personal and high quality health and wellness services for the people of Lawrence and the extended community, it is also a point of pride. The trustees, physicians and staff are dedicated to serving their friends and neigh-

bors and improving our community. According to Dr. John Leatherman, lead author of the report, research has shown time and again that local health care and education are two enormously important factors for economic development. He said the local health care system has sometimes been the “tie-breaker” in industry location decisions and that retirees view quality local health care as a “must have” local service. Access to affordable quality local health care services is essential to attracting and retaining local businesses and retirees. Health care has been among the fastest growing economic sectors for the past 30 years. Given demographic trends, prospects for continued growth are good – even in the midst of

health care reform – and Lawrence and Douglas County need to be in a position to respond appropriately and capitalize on that growth. Increasing awareness of the link between the vitality of the local health care system and the local economy is the first step. LMH looks forward to the partnership with the Lawrence Chamber of Commerce on our journey ahead.

1 The Economic Contribution of the Health Care Sector in Douglas County, Kansas. Kansas Rural Health Options Project Report by Kansas Hospital Association and the Office of Local Government/K-State Research and Extension. December 2010. 2 American College of Cardiology ranking based on average door-to-balloon time for treatment of patient with STelevation myocardial infarction (STEMI) among 949 hospitals of similar size. 3 Wichita Community Clinical Oncology Program

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A MESSAGE FROM CINDY YULICH “The Lawrence Chamber of Commerce will be the leading force for economic vitality in Lawrence and Douglas County”. That’s your Chamber’s vision statement, short and sweet. In 2010, under the terrific leadership of Matt Hoy, the Lawrence Chamber of Commerce made great strides in bringing that vision closer to reality. In the coming year, we will continue to build our strategic partnerships with the University of Kansas, Baker University, Haskell Indian Nations University, USD-497, the City of Lawrence, Douglas County and others.

RELATIONSHIPS ARE VITAL TO OUR FORWARD PROGRESS. We will work to educate the community on the benefits of economic development, advocate for local and regional competitive economic viability and promote civic leadership and community engagement. We will make our vision a reality by leveraging the individual and collective talents of so many exceptional stakeholders and by building lasting relationships. In the coming year, your Chamber will reach out to the Lawrence and Douglas County community in new and different ways to educate and inform. We will work to

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bring additional value to every, single Chamber member and by proving value to new members. But it is indeed a collective effort. No single individual can bring this about – it must be done through combining talents and developing relationships. With relationships comes trust and with trust comes progress. While a single individual may motivate and help create a changed environment – and Tom Kern has done just that in his first two years as our Chamber President - the change must come about through the participation of many. We must see new, increased and renewed participation from everyone in our membership. The Chamber staff is committed to reviewing programs and services to bring new and added value to our offerings and we look forward to doing just that in 2011. However, at the end of the day, it really will be about building individual relationships one by one.

MOVE OUT OF YOUR COMFORT ZONE I challenge each of you to truly engage with the Chamber this year. It may be deciding at the end of a long day to stop off at a fellow member’s Business-After-Hours mixer and renew a relationship with someone you

CHAMBER HOSTS

“HOW TO” EVENT

FOR LOCAL BUSINESSES

haven’t seen in awhile. It may be realizing that attending a new business ribbon cutting in the middle of a busy day encourages that same entrepreneurial spirit you have in your own business each day. It may be giving a new member a call to invite them to attend a Chamber event with you because you remember that walking into a room full of unknown faces isn’t always easy. At Chamber events seek out someone outside your normal circle. Indeed, seek out someone you know you couldn’t possibly have anything in common with! You’ll find you have more in common than not. And one thing we all have in common is the desire to tap into the vibrancy of Lawrence and create an even better place to live and work. Building new and better relationships is how we will be successful.

BE PART OF THE PROCESS If you have ideas, questions, or simply want to build a relationship, please contact us! Visit our website at www. lawrencechamber.com or give us a call at 865-4411. We look forward to working with you in the coming year.

The Lawrence Chamber of Commerce will host a seminar on “How to do Business with the Public Sector” beginning at 11:30 a.m., Thursday, April 14 in the Big 6 Room of the historic Eldridge Hotel, 701 Massachusetts St.

“This is an opportunity for our local businesses to talk directly with procurement experts from the public sector.”

Local business owners will learn first-hand how to navigate the city, county and educational procurement systems from a panel of experts. Confirmed participants include Jackie Waggoner, purchasing director for Douglas County; Alan Landis, purchasing specialist for the City of Lawrence; Barry Swanson, director of purchasing and strategic sourcing for the University of Kansas; Frank Harwood, chief operations officer-administrative support for USD 497; and Mike Lewis, chief financial officer for Haskell Indian Nations University. “This is an opportunity for our local businesses to talk directly with procurement experts from the public sector,” said Tom Kern, president of the Lawrence Chamber of Commerce. “The government procurement process can seem intimidating and we want people to understand there have been some recent changes that should allow the public sector to purchase more goods and services from our local businesses. The goal for this event is to provide attendees with a greatly increased understanding of how they can easily do business with the public sector.” Each panelist will provide an overview of the purchasing requirements and options for their organization and then take questions from attendees. The event is open to the public. Cost is $15 for Chamber members and $20 for non-members. Reservations may be made online at www.lawrencechamber.com through 5 p.m. Tuesday, April 12.


EMR:

RESPONDING TO DISASTER

A friendship forged with another couple while watching their sons play baseball in the hot Louisiana summers took two Lawrence residents on a journey they never could have imagined. When Hurricane Katrina devastated New Orleans, Connie and Mike Cook knew they had to be there to help their old friends recover. Mike climbed in his motorhome and headed south. His only goal was to see how he could help his friends dig out and move forward. “There were no moving vehicles on the road,” Cook said. “Just pockets of fire all around you.” He arrived at his friends’ home and set to work. Almost immediately it became obvious that his professional expertise was a valuable and much-needed resource in the hard-hit area.

Their experience responding to Hurricane Katrina, and more than 20 years providing emergency response to the railroad industry, gave EMR a strong foundation when disaster once again hit the Gulf Coast. When an oil platform exploded and spilled millions of gallons of oil into the Gulf, EMR once again was on the scene. “We ran toward the disaster,” Mike said, “just as police and park rangers run toward the shots fired.” Applying the lessons learned during Katrina, EMR stood up a small team and began providing safety support during the initial clean-up efforts. The work started small in Louisiana with a handful of key workers, and grew to 12

employ more than 300 people in 55 separate locations. EMR was responsible for managing logistics in a disaster zone, making sure equipment was available where needed. Its most visible and critical role, however, was providing safety services for any operations taking place at the 55 locations responding to the oil spill. Connie Cook arrived and guided a move to Mobile, Alabama where BP moved its center of operations. “We were overseeing the safety of all the workers involved in cleaning the beaches and out on the ‘fast boats’ going out to the oil rigs,” Connie said. “We were in logistics yards, on the beaches, at decontamination sites and out

Connie and Mike Cook own and operate EMR, Inc., a company specializing in safety management, environmental remediation and emergency response. Word quickly spread that Cook could help and soon more and more requests for assistance came his way, ultimately leading to a job performing subsurface cleaning in Metairie, New Orleans and other hurricane-stricken areas.

EMR brought in close to 90 “supersucker” trucks and 200 people to clear our storm basins to protect against flooding in the event of more rain. “The things we found in those basins were amazing,” Mike said. “We found alligators and so many guns that the city just provided us a barrel to load them in.”

on the Gulf.” One of the first safety responders on the scene, EMR’s team became state-wide leads for much of the safety activity taking place in the Gulf region over the course of several months. “Small businesses have an ability to react quickly and provide expertise,” Connie said. “That flexibility doesn’t always exist in larger corporations and our ability to mobilize quickly was an asset in the immediate response.” The volume and diversity of work being managed by EMR required a broad range of skills at a statewide level. Connie Cook responded by building a coalition of seven small and minority-owned businesses to provide expertise and workers throughout the emergency response. The EMR team spent about seven months on the Gulf Coast sup-

According to Connie Cook, their ability to “demonstrate how a small business can respond to such a national disaster gave us a lot of credibility.” As a result of that credibility, EMR now has several pre-disaster contracts in place that will allow them to respond even more quickly if needed in the future.

porting safety operations, providing logistics support and conducting environmental sampling of the bayous and gulf waters. The Cooks said the thing that most impressed them was the incredible response from the communities hard hit by disaster who came and did difficult work in a harsh environment. “It was an intense, emotional time,” Cindy said. “You could see the dignity of having a job was important to these people whose lives had been so disrupted by the disaster.” Mike recalls the challenge of working with men who had spent their entire lives on boats fishing the Gulf waters. “Suddenly we’re on a boat and we’re imposing safety restrictions on their private boats because it was important for them to fol-


BUSINESS CONTINUITY PLANNING

Presented by KU Continuing Education Overland Park (KU Edwards Campus): Wednesday, April 13 8:30 – 5:00 (lunch included) Topeka: Wednesday, April 27 8:30 – 5:00 (lunch included)

low safety regulations given the harsh working conditions,” he said. “We needed to be sensitive. To recognize their expertise and yet ensure they were operating safely as part of the cleanup.” To ensure the safety of the men and women hired to work the disaster response, the EMR team provided safety and other training. Mike Cook implemented a requirement for 40 hours of OSHA training for all workers they hired and provided additional site-specific training to ensure safety. The EMR team established guidelines for inclement weather conditions, including rules for evacuating workers from the beach when lightning was in the area. Workers also were evacuated due to tropical storms and hurricanes during the clean-up process. In each instance, Cook’s message to his safety team was “you are responsible for your workers’ safety, and also for your own safety.” Both Connie and Mike agree it’s not the harsh conditions or the oil spill they will most remember. Connie said they receive emails on a regular basis from people they hired to work during the emergency response. “They just want to say ‘thank you’ for the opportunity,” Connie said. Mike echoed the sentiment saying he will “remember the people whose lives we changed, and who changed ours.” That desire to change peoples’ lives is part of the EMR corporate philosophy. Connie said the company had done “all the usual things companies do,” crafting a mission and vision statement when it occurred to them to go one level deeper and define the purpose for which EMR exists. That purpose, simply stated, is to “improve the lives of others.” According to Mike, EMR’s corporate philosophy is “if you don’t try to find some good in any situation, you’re missing your purpose in life.”

Every day business owners face risks that could jeopardize their operations. Whether by natural disasters, human error, deception, or an abrupt change in circumstances, a business could be forced to close without warning. This one-day short course will help you prepare to overcome such a blow to your business. You will receive hands-on instruction from John Marmon, emergency management coordinator for the University of Kansas Public Safety Office with activities and tools to build a comprehensive business continuity plan. Led by John and his 10 years’ experience in emergency preparedness, you will learn to identify critical functions in your business, and if a disaster occurs, to plan how to quickly restore those functions. You will designate a planning coordinator and those pivotal employees who will be part of a continuity planning team, and you’ll develop a command and management structure to be implemented in an emergency. Course materials include a business continuity planning manual with instructions, a planning template, and other helpful documents. When you leave the course, you will be armed with the knowledge and materials you need to complete a comprehensive business continuity plan. Visit: www.continuinged.ku.edu/programs/ continuity

BAILEY & NOWAK PROMOTED TO VICE PRESIDENT POSITIONS Les Dreiling, President of Lawrence Bank is proud to announce the promotion of Derek Bailey as Vice President of Lending and Courtney Nowak as Vice President of Mortgage Lending. A Lawrence native, Bailey attended Quail Run Elementary, Southwest Junior High School and graduated as the Valedictorian from Lawrence High School in 2002. He holds a Bachelors of Science in Business with a Major in Finance from the University of Kansas in 2006. Derek has also attained four different banking diplomas with the American Bankers Association since Graduating KU. Derek resides in Lawrence with his wife, Jackie, and their 8 month old son. Courtney Nowak, a Lawrence native, graduated from Free State High School, and has been in the banking industry for 13 years. Courtney has completed Principles of Banking, Mortgage Lending and Financial Accounting through the American Bankers Association. Courtney resides in Lawrence with her husband, Jason, and two boys. Lawrence Bank is a locally owned community bank committed to giving our customers old-fashioned banking services with modern conveniences. Lawrence Bank offers a wide variety of products to meet the needs of both consumers as well as commercial customers.

TWO ADMITTED AS SHAREHOLDERS Mize, Houser & Company, Professional Association, Certified Public Accountants, is pleased to announce that Kenneth R. Hite, CPA, and Bryan C. Phillips, CPA/ ABV, CVA, have been admitted as shareholders in the practice of public accounting as of January 1, 2011. Ken graduated from Pittsburg State University in 1996. He has focused his career on providing accounting, consulting and tax planning services to small and medium‐sized businesses and nonprofit organizations and enjoys working with his clients to help them achieve their goals. Ken has served on the boards of Ballard Community Services, Family Promise of Lawrence, and the Douglas County Chapter of the American Red Cross. He is a member of the Lawrence Chamber of Commerce and the 2006 Class of Leadership Lawrence. Ken and his wife, April, have four children and are active in their church.

Bryan is a graduate of York College, with a Bachelor of Science in Accounting and Finance. He joined Mize, Houser twelve years ago and has focused his efforts on serving McDonald’s owner/operators across the country. His areas of expertise include consulting and business valuation projects and tax planning. He serves as treasurer on the Board of Directors of the Topeka Ronald McDonald House. Bryan and his wife, Cheri, have three children. Mize, Houser is a CPA and business consulting firm. Founded in Topeka in 1956, Mize, Houser has 160 associates with offices in Topeka, Lawrence and Overland Park, Kansas.

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S E M I N A R S

MEET THE TAX MAN FOR CONTRACTORS KDOR special extended workshop for contractors 646 Vermont, Suite 200

Lawrence, KS 66044

785.843.8844

THE RIGHT START *

A group learning session for start-ups Considering starting a company? In this fast-paced, hour and a half long session, you will learn the key items associated with starting a company and some of the pitfalls to avoid. The session will be conducted in an interactive group format so individual questions can be addressed. Extensive companion resource notebook may be purchased for $20.

2011

Cost: $20 (pre-registration) $25 (walk-in) DATE TIME LOCATION Tues, April 19 1:00 – 3:00 pm Lawrence Chamber of Commerce

Cost: FREE (please pre-register) DATE TIME LOCATION Tues, April 12 6:00 – 8:00 pm Lawrence Chamber of Commerce Thurs, April 26 6:00 – 8:00 pm Lawrence Chamber of Commerce Tues, May 10 6:00 – 8:00 pm Lawrence Chamber of Commerce Tues, May 24 6:00 – 8:00 pm Lawrence Chamber of Commerce Tues, June 7 6:00 – 8:00 pm Lawrence Chamber of Commerce Tues, June 21 6:00 – 8:00 pm Lawrence Chamber of Commerce

Everything I Ever Needed to Know About Business I Learned From Star Wars

* This free class is required for new KU-KSBDC clients who are starting or planning to start a business.

Cost: FREE (please pre-register)

LET’S WRITE A BUSINESS PLAN!

DATE TIME LOCATION Tues, April 19 1:00 – 3:00 pm Lawrence Chamber of Commerce

A step by step, guided workshop

Seminar attendees will collaborate with KU-KSBDC Director Will Katz and KU-KSBDC Consultant Maggie Bornholdt to write a business plan in this three hour, hands-on seminar. At the end of the session, you will have a basic sample business plan and a template you can use to write your very own business plan. This class is recommended for start-up and early-stage businesses as a follow-up to “The Right Start” seminar. Cost: $25 DATE TIME LOCATION Friday, April 8 1:00 – 3:00 PM Lawrence Chamber of Commerce Friday, May 6 1:00 – 3:00 PM Lawrence Chamber of Commerce Friday, June 17 1:00 – 3:00 PM Lawrence Chamber of Commerce

Entrepreneurship meets pop culture

The Star Wars series is an iconic tale of human nature. It’s a simple story that appeals to all generations. The best businesses are successful because they follow simple concepts and they execute them flawlessly. Serial entrepreneur Devin Walker shares some wisdom accumulated from his many ventures and his many viewings of Star Wars.

RESERVE YOUR SPOT TODAY – CALL 785-843-8844 or register online: http://ksbdc.ecenterdirect.com/Conferences.action

Seminar series sponsored by:

MEET THE TAX MAN FOR RETAIL

KDOR State Tax Workshop for Small Businesses Hear it straight from the Kansas Department of Revenue. Topics include sales tax and employee tax processing. An ounce of prevention is worth a pound of cure! CLE and CPE approved. Presented the by the Kansas Department of Revenue. Cost: $20 (pre-registration) $25 (walk-in)

Spring

This workshop is designed for contractors, subcontractors, and repairmen. This includes those who provide plumbing, electrical, carpentry, roofing, heating and air, landscaping and similar services. It will focus on how sales and use taxes apply to materials, labor, filing returns, billing, exemptions and related issues.

DATE TIME LOCATION Tues, April 19 9:00 am – 12:00 pm Lawrence Chamber of Commerce

SBDCs are a program supported by the U.S. Small Business Administration & are extended to the public on a non-discriminatory basis. The SBA cannot endorse any products, opinions, or services of any external parties or activities. Reasonable accommodations for persons with disabilities will be made if requested at least 2 weeks in advance. Contact Maggie Bornholdt, 734 Vermont, Lawrence, KS 66044, 785-843-8844 for arrangements. The KU-SBDC is cooperatively sponsored by the SBA, the Kansas Department of Commerce, the City of Lawrence, Douglas County, & the University of Kansas.

S E M I N A R S Spring

2011


RIBBONCUTTINGS

KNOLOGY 1 Riverfront Plaza

PHEONIX GALLERY 825 Massachusetts St.

BLUE HERON/EAGLES’ REST 642 & 646 Locust Street

COFFEE CORNER 1200 Oread Ave

DR. SUESS PIANO & VOICE 2523 W. 9th Terr. 18

IMAGINE NUTRITION 3300 Bob Billings Pkwy., Ste. B4

JAYHAWK SPORTS MARKETING 123 W. 8th Street, Ste. 303

FAMOUS DAVE’S 4931 W. 6th St., Ste. 130

ORANGE LEAF FROZEN YOGURT 4801 Bauer Farm Dr., Ste. E

WHEAT STATE PIZZA 711 W. 23rd Street., Ste. 19

TRYYAKI 821 Iowa Street

EXPRESS EMPLOYMENT PROFESSIONALS 1000 Iowa Street

LIED CENTER 1600 Stewart Dr

KAMEHAMEHA MASSAGE 808 W. 24th, Ste. B

HECK FAMILY DENTISTRY 3320 Clinton Parkway Ct. #110


2 0 1 1 BOAR D OF D I R E C TOR S

Board of Directors Chair Cindy Yulich, Emprise Bank Past-Chair Matt Hoy, Stevens and Brand (Vice Chair of Leadership Lawrence) Incoming Chair John Ross, Laser Logic (Vice Chair of University Relations) Treasurer Doug Gaumer, INTRUST Bank Secretary & President/CEO Tom Kern Permanent Ex-Officio Positions Keith Yehle KU Chancellor’s Office Steve Prue Haskell Indian Nations University Dr. Rick Doll USD 497 Superintendent Three-year terms expiring Dec 31, 2011 Bradley Burnside U.S Bank (Vice Chair of Economic Development) Bill Fuerst KU School of Business Rodger Henry Lawrence Medical Plaza Debra Vignatelli Konzem AT&T (Vice Chair of Government & Community Affairs)

2011 CHAMBER OF COMMERCE STAFF LISTING

Trudy Rice Rice Enterprises

Tom Kern President & CEO tkern@lawrencechamber.com Cathy Lewis Vice President Membership clewis@lawrencechamber.com Beth Johnson Vice President Economic Development bjohnson@lawrencechamber.com Sue Hack Executive Director Leadership Lawrence shack@lawrencechamber.com Christy Bogner Accountant & Office Operations cbogner@lawrencechamber.com

Linda Robinson KU Center for Research on Learning Steve Schwada Meadowbrook Apts. Todd Thompson Thompson, Ramsdell & Qualseth, P.A. Three-year terms expiring Dec 31, 2012 Sheryle D’Amico Lawrence Memorial Hospital George Grieb Lynn Electric, Inc. (Vice Chair of Communications/ Operations)

Ken Hite Mize, Houser & Company Ernesto Hodison Douglas County Bank Chad Luce Westar Energy Mike McGrew McGrew Real Estate (Vice Chair of Government & Community Affairs) Miles Schnaer Crown Automotive Paul Werner Paul Werner Architects

Saralyn Reece Hardy Spencer Museum of Art

Constance Wolfe Halcyon House & Lawrence Giveback

Tim Herndon Arch/Engineering Consultant

Doug Gaumer INTRUST Bank

Frank Male Lawrence Landscape (Vice Chair of Membership)

Finance Committee Cindy Yulich, Emprise Bank

Jeffrey Morrison Prairie Asset Management Group (Vice Chair of Economic Development) George Paley Paley Properties/Caspian Group Delbert Philipot Amarr Garage Door

John Ross, Laser Logic Doug Gaumer, INTRUST Bank George Grieb, Lynn Electric Ken Hite, Mize, Houser & Co. Jim Moore, Wells Fargo

Three-year terms expiring Dec 31, 2013 Phillip Brown ICL Performance

Hank Booth Director of Government & Community Affairs hbooth@lawrencechamber.com Eileen Hawley Director of Business Retention & Marketing for Economic Development ehawley@lawrencechamber.com Adam Handshy Manager of Special Projects & Programs ahandshy@lawrencechamber.com Darlene Lantz Administrative Assistant frontdest@lawrencechamber.com

Alice Hunt Communications Assistant ahunt@lawrencechamber.com Meredithe McCormick Member Sales Executive meredithandgary@sunflower.com


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