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and Employability (SEE) where you can find out how to get funding for your creative business ideas; you can also find out how to sign up for evening classes; and access our impressive technical facilities. This guide also aims to cover the less exciting but still important stuff such as where to go for advice on finances, accommodation and who’s there to help when you need someone to talk to.
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To help you get to know other new students and meet members of our teaching staff you are invited to one of our welcome receptions hosted by Natalie Brett, Pro Vice-Chancellor and Head of LCC as well as Dean of School of Media, Karin Askham, and Dean of School of Design, Lawrence Zeegen.
You can forward mail from your LCC email to your personal email address to make sure you don’t miss anything. E-bulletin Keep a look out for this regular bulletin, emailed to your LCC email address, full of news, events, upcoming competitions, work placements, networking opportunities and lots more.
To find out when your welcome reception is check the list on the New Students section of the UAL website Search: ‘new lcc students’.
Moodle
You’re joining a creative community of around 5,000 students and we want you to enjoy the experience.
Welcome to LCC
Our virtual learning tool (VLE) is where you’ll find course specific information and your timetable: moodle.arts.ac.uk.
We can’t wait to see what you bring to life at LCC. And remember, we’re here to support you along the way.
Welcome! There’s a lot going on at London College of Communication and we’ve done our best to come up with a guide packed full of need-to-know information to help you make the most out of your time at the College, starting from day one.
Showing off your portfolio As you develop your portfolio of work, you can share it with the world via the Showtime facility: showtime.arts.ac.uk.
Good luck!
Most of the time you’ll be lucky enough to stumble across exciting projects, clubs and other opportunities, but sometimes you have to seek them out.
You can also keep in contact in all the usual places: LCC blog Search UAL website: ‘lcc news’ Facebook facebook.com/ londoncollegeofcommunication Twitter @LCC_Students for current students and @LCCLondon for everyone else Flickr flickr.com/photos/lcclondon LCC Events Search UAL website: ‘lcc events’
Getting set up It’s easy to tap into the latest news and events and find out about work placements and networking opportunities happening across the College. Here’s how:
This guide tells you where you’ll find information on inspiring and exciting activities, joining societies and sports clubs and how to go about meeting like-minded – or not so like-minded people.
Meet your fellow students and staff
It also includes information about fantastic University resources you can use such as our in-house recruitment agency, Artstemps, where you can find work placements; Student Enterprise 2
Your College email address This is where you’ll receive all official news from LCC and it’s the best way to keep in touch with the University.
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— Collection point for bursary cheques — International sign-in Where Go to Reception at the Main Entrance, LCC When Monday to Friday, 9.30am – 4.30pm Telephone 020 7514 6599 Email info@lcc.arts.ac.uk Help with money, immigration and personal issues When you have to deal with your own money or immigration matters for the first time, or if other things happen that affect your studies, it’s important to know there are specialist staff on site available to help. The staff in the Student Services area specialise in Student Advice, Student Counselling, Health Advice and Disability and can help with many support matters.
How we can help At LCC we offer an extensive range of services to support students through all kinds of challenges to help you make the best of your time here. Here’s a round-up of some of the services that you might find useful.
Where Ask at the Information Centre When Monday to Friday, 9.30am – 4.30pm Telephone 020 7514 6590 Email student.services@arts.ac.uk UAL Website Search ‘student services’
Need a recap? If induction feels like a bit of a blur and you need a recap then have a look at our New Student page on the UAL website. Search ‘new lcc students’.
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Where T310, 3rd floor Tower Block, LCC When Monday to Friday, 9am – 5pm Telephone 020 7514 6614 Email k.godfrey@lcc.arts.ac.uk UAL Website Search ‘health and safety’
constructing effective arguments; referencing and citation; presentation skills; transitioning from different levels of study. Where LCC Library When Monday to Friday, 9.30am – 5pm Telephone 020 7514 6607 Email studysupport@lcc.arts.ac.uk UAL Website Search ‘lcc study support’ Disability advice and support The Disability Service provides confidential advice and support for disabled students including those with dyslexia, long term health and mental health issues, sensory or physical impairments and autistic spectrum disorders. Disability Advisors are based in the Student Services area. Where Ask at the Information Centre or book an appointment by phone or e-mail When Monday to Friday, 9.30am – 4.30pm Telephone 020 7514 6590 Email disability@arts.ac.uk UAL Website Search ‘disability’
Support for international students and study abroad
Health and Safety advice
Support for international students
Our Health and Safety Officer, Karen Godfrey, can help you with advice on how to complete risk assessments for projects, exhibitions, work placements and any other College activities. Also contact Karen if you may need extra assistance during fire evacuations so that a personal emergency evacuation plan can be developed for you.
The International Office offers advice and support to all international students. If you have a query or comment about your experience at LCC our International Experience Officer, Chris Bryant, is happy to help. He can also point you in the right direction if the team can’t offer the services you need.
Improve your academic performance
Ask at the Information Centre
Academic Study Support provides additional guidance to develop your learning strategies and skills. It’s all about improvement in areas such as: understanding academic language; time, workload and project management; effective research, reading and analysis; critical thinking; planning and structuring written work;
The Information Centre is the first point of call for any questions you might have about just about anything, including: — Replacement ID Cards — Letters including council tax, bank and status letters — Help with accessing Moodle — Changing College login details 8
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Where Ask at the Information Centre When Monday to Friday, 10am – 4pm Drop ins Chris will also hold surgeries in the Information Centre on a regular basis and these will be advertised on Moodle. Telephone 020 7514 8494 E-mail c.bryant@lcc.arts.ac.uk
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SUARTS is the body that represents students across all of the colleges at the University and is led by democratically elected student officers.
Find housemates and swap skills with other students Commonplace is a great website run by UAL students which includes a brilliant swap shop service where you can find house/flat mates, swap skills or unwanted items and collaborate with students from other courses and disciplines, as well as top tips from existing students, illustrated FAQs and lots more to help you get the most out of this big city. You can also contribute to the content.
SUARTS offers an independent and impartial advice service for individual students. The advice team are there to help if things aren’t going how you expected them to and to make sure every student’s course experience is fair and equal.
Information about international exchanges and placements The International Office also offers advice to any student interested in participating in an international work placement or exchange. Exchanges are specific to individual courses. Opportunities will be promoted during the first year of the course, as well as being listed on the LCC international mobility Moodle pages.
Get involved Join a society or sports team This is the best way to meet other students from across UAL. With groups ranging from Capoeira classes to the African Caribbean cultural society you’re sure to find something that suits you. To sign up visit suarts.org/groups.
Where Ask at the Information Centre When Monday to Friday, 10am – 4pm Telephone 020 7514 6942 E-mail mobility@lcc.arts.ac.uk
The benefits of being a member of the Students’ Union
Support for International applicants
On enrolling at the University as a full or part-time student you are automatically a member of your Students’ Union (SUARTS).
The International Team within the LCC Registry department looks after international students’ application related enquiries, admissions and enrolment, offering support and advice every step of the way.
SUARTS is a creative union for creative students – the union provides both creative events and creative opportunities for students; from chances to exhibit in external galleries to one of the largest creative networking and buddying schemes in the country.
Website commonplace.arts.ac.uk Becoming an LCC Student Ambassador Become a Student Ambassador and represent LCC at internal and external events that promote the work and ethos of LCC and the University. Student Ambassadors work closely with the Widening Participation team visiting schools and FE colleges and speaking to students interested in coming to study at LCC. They also help the Communications team by attending UCAS fairs and acting as stewards during the Summer Shows.
Their dedicated Freshers’ website for students starting in September, can be found at suarts.org/freshers Where Main Office, The Student Hub, 272 High Holborn When Monday to Friday, 9am – 6pm Telephone 020 7514 6270 Email info@su.arts.ac.uk Website suarts.org
Email g.waters@lcc.arts.ac.uk if you’re interested in getting involved. You will receive training.
Where Ask at the Information Centre When Monday to Friday, 9.30am – 4.30pm Telephone 020 7514 8138 Email international@lcc.arts.ac.uk UAL Website Search ‘international students’ 10
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Specialist photography is resourced through two digital photography labs and numerous colour and black and white darkrooms. Sound design students have access to three professional quality sound studios, sound labs and digital and analogue recording facilities. The graphic moving image facilities include a physical computing lab and animation workshops, where students will find digital and analogue resources: — Rostrum cameras — Light box studios — Green screen animation facilities — Physical computing studios — IT suites equipped with the latest industry software
Making the most of College facilities Technical Resources
Facilities for students studying graphics and design courses include: — Two fully equipped printmaking workshops, where regular inductions are held in a variety of printing techniques. All LCC students have access to these workshops after completing an induction session and subject to availability. — A newly refurbished 3D wood and metalwork studio containing laser cutting and plastics machines. All LCC students have access to these workshops after completing an induction session and subject to availability. — Letterpress studios — Book Arts studios — Printing and finishing suites — Several design technology IT labs
As an LCC student you have access to impressive facilities across the College and UAL. Students studying a range of film, photography, television and journalism courses have access to the following resources, subject to availability: — A fully equipped HD television studio — Six photography studios — Two professional print and radio newsrooms — A moving image post production department, containing eight individual edit suites, an Apple Mac training lab and professional sound finishing suites
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The Digital Space is an open access area featuring media and design industry focused software, a Tech Talk Demonstration area hosting a regular series of inductions and demonstrations, both PC and Mac computers, collaborative space and laptop areas.
The Digital Fabric Print Bureau at London College of Fashion’s John Princes Street campus (room 323) is a digital fabric print service all UAL students are encouraged to use. Although certain facilities are prioritised for some specialist courses, our technical resource structure enables all students, where possible, to explore all of the Colleges’ technical facilities. For full information on all of our technical recourses see lcctech.arts.ac.uk.
Where WG28, Ground Floor, Workshop Block, LCC When Monday to Friday, 9am – 7pm All students have access to our Digital Reprographics Area which offers a range of paid for printing and finishing services including: — Printing in A3 colour, A4 colour, A3 B/W laser andtwo large format inkjet printers which print from A2 upwards — Specialist photocopying (black and white) for printing onto specialist materials such as Safmat, acetate, coloured paper or card — Binding — Laminating — Trimmers and guillotines
The Kit Room is a central equipment store that gives all students access to a wide selection of video, photographic and sound equipment to support specialist and non-specialist course requirements. You can pre-book equipment loans through orb.arts.ac.uk/lcc. Open access inductions will be held weekly. Details on how to sign up will be available from the Kit Room team. Where W239, 2nd Floor, Workshop Block, LCC When Monday to Friday, 9.30am – 11.30am and 1.30pm – 4pm Email thekitroom@lcc.arts.ac.uk
Where WG01, Ground Floor, Workshop Block, LCC When Monday to Friday, 9am – 4.45pm
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Where 1st floor of LCC, opposite the shop When Monday to Friday, 9am – 10pm; Weekends, 11.15am – 5pm (HE term time only, see website for holiday opening times) Telephone 020 7514 6527 UAL Website Search ‘library services’
Library Services Library Services supports teaching, learning and research within the College. Services include a variety of learning resources: books, journals, DVDs, electronic books and databases. — The online catalogue gives you access to the catalogues and collections of the University’s six libraries as well as remote access to other University catalogues — Electronic books, journals and databases are available 24 hours a day through our e-library — Networked PCs and Macs are available in the Library with internet access and MS Office and Creative Suite applications installed — Printing, scanning and photography facilities are available for self-service — You can borrow laptops, headphones and multi-card readers for use within the space — The Library is a member of schemes such as SCONUL Access, which allow access for UAL Higher Education (HE) students at other university libraries, also students in their second or third years working on dissertations, all postgraduate students and staff can request interlibrary loans — You will be offered a library induction and tour at the beginning of your course, speak to your course teams for details about when your induction is
Learning Zone This is located within the Library at LCC but also in the Central Saint Martins Library at the Kings Cross campus. They are informal student-focused facilities designed to encourage a culture of student ownership and peer support, with professional staff on hand to help you. Advisers in the Learning Zones are especially focused on digital skills and can help if you are new to Moodle or need help using online tutorials such as lynda.com. Where LCC Library When Monday to Friday, 9am – 10pm; Weekends, 11.15am – 5pm (HE term time only, see website for holiday opening times) Email learningzone@arts.ac.uk UAL Website Search ‘learning zone’
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London College of Communication Archive The collection contains materials relating the activities of the College and its predecessor bodies, from 1893 to the present day. A section of the collection features ephemera representing printing techniques and design trends. There are also printed materials relating to printing education and apprenticeships generated by the College, its predecessor bodies and external organisations for example, war time correspondence courses.
Archives and Special Collections Centre The University’s Archives and Special Collections Centre, based at LCC, holds a remarkable range of archives and special collections with strengths in film-making, graphic design and the history of printing. The Centre houses many different collections including: Stanley Kubrick Archive The archive spans Kubrick’s entire career from his time as a photographer for Look Magazine to his final film Eyes Wide Shut. It includes records created during the making of his films, fan letters, correspondence, memos and equipment.
Other collections include: — Comic book collection — Phillip Knightley, journalist and writer — Thorold Dickinson, film director and educator — Robert Fenton, lecturer and educator — Clive Exton, screenwriter — Joy Cuff, artist and model maker
Tom Eckersley Collection Eckersley, a poster arts teacher, established the first graphic design course in Britain at the London College of Printing, a former incarnation of LCC. This commemorative collection contains his posters, magazine covers and original artwork that shows his work processes.
They get very busy so you will need to book an appointment. Where The Well Gallery, LCC When Tuesday to Friday, 1pm – 5pm Telephone 020 7514 9333 UAL Website Search ‘archives’
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Research at LCC
Language courses for all students
Research at LCC aims to be world leading and offer a unique experience for research students across increasingly integrated networks and communities of practice. It is both informed by and informs innovation in the creative industries.
Free Academic English courses and tutorials are offered to students for whom English is an additional language. Evening modern language courses are available to all staff and students. Professional proofreading services are also available.
PARC The UAL Photography and the Archive Research Centre (PARC) was established by UAL in 2003 and is based at LCC. The Centre commissions new and innovative research into photography and culture and organises seminars, exhibitions, study days, symposia and conferences, both within UAL and externally.
Where 4th Floor, 272 High Holborn When Monday to Friday, 9am – 5pm Telephone 020 7514 2309 Email language-centre@arts.ac.uk UAL Website Search ‘language centre’ University Student Centre – what’s at High Holborn? The Student Centre at High Holborn acts as a hub for a range of services and activity zones including the Student Advice service, the Language Centre, Student’s Union, cafe-bar, activities studio and two gallery spaces.
CRiSAP Creative Research into Sound Arts Practice (CRiSAP) is a research centre dedicated to the exploration of sound as an artistic practice. Their main aim is to extend the development of the emerging disciplinary field of sound arts by exploring notions such as composition, curation, archive, gender, practices of listening, voice and spoken word, technology and the relations between sound and the environment.
Where 272 High Holborn When Various opening times, see website Telephone 020 7514 6010/6900 UAL Website Search ‘student centre’
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SEE online resources and advice SEE website provides extensive employability and enterprise advice, information, resources and opportunities for all creative disciplines. Search UAL website ‘SEE’. Job vacancies and placements Creative Opportunities is the job vacancy and work placement website for UAL students and graduates, advertising over 300 jobs and 300 placements per month. Many top creative companies advertise opportunities on the website. Search UAL website ‘creative opportunities’.
Work and funding opportunities
SEE Events Programme An annual events programme includes: — Employability Skills Workshops — Industry Practitioner and Alumni Talks — Enterprise Week — Artsmart talks and events programme with industry experts and creative businesses — Part-time Job Fairs — Exclusive Employer Events — Deutsche Bank Awards for UAL fashion and photography students
Student Enterprise and Employability (SEE) Student Enterprise and Employability (SEE) is a new service helping UAL students and recent graduates (up to three years) to realise their ambitions and fulfil their potential as future innovators, practitioners, employees and entrepreneurs. SEE offers a range of support services and programmes to help students and graduates grow their ideas and connect to opportunities and like-minded professionals.
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Paid temp work at UAL ArtsTemps is UAL’s in-house temp recruitment agency for students and graduates (up to two years). They are employed to work within the University centrally or at any one of the six Colleges. ArtsTemps places 100+ UAL student temps into work each month. ualartstemps.co.uk
External events are also promoted on the SEE section of the UAL website. Search ‘SEE events’. Funding for creative and business ideas The UAL Start-Up Scheme helps students and graduates shape their creative and business ideas and build suitable structures with the right support and the funding to launch, grow and scale up.
Intellectual property advice and support Own-it provides comprehensive advice and support around intellectual property (i.e. contracts and copyright) issues for UAL students. own-it.org
As part of the Start-Up package, students and graduates will be eligible to receive: — Free practical guidance and training — Free expert entrepreneurial / enterprise mentoring — Free legal and intellectual property advice — Low interest finance and/or grant (averaging £500 - £5,000) — Possibility to showcase work in UAL Showroom and other UAL showcase and trade show events — Opportunities to be featured in national press — Range of discounts on ebay, WorldPay, PayPal and more Search ‘start-up scheme’
Advice, information and support to fine art and crafts practitioners (Artquest) Artquest is an Arts Council and UAL funded/hosted programme providing advice, information and support to fine art and crafts practitioners. Artquest is one of the UK’s most comprehensive, useful and popular sites for UK artists. artquest.org.uk
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Alternatively, you can seek advice to all issues and concerns through the LCC Information Centre, located next to the Reception desk. The staff in the Information Centre will be able to direct you to the full range of support and advice services, including the University’s complaints processes and procedures. You can contact the Information Centre on 020 7514 6599 or info@lcc.arts.ac.uk. The LCC Complaints and Appeals Officer is Gareth Evans. You can contact Gareth via the Information Centre, or directly on 020 7514 6633 or g.a.evans@lcc.arts.ac.uk. Gareth will be able to advise you on our complaints and appeal processes and procedures as well as offering advice prior to submitting an Extenuating Circumstances form for consideration.
When things go wrong All students from time to time have issues they wish to resolve, from questions about where to get support to concerns about the quality of their experience.
LCC is fully committed to resolving student issues promptly and we hope that by following this advice the majority of issues can be dealt with informally.
The first point of contact is your Course Leader who will be able to resolve the majority of queries that you have.
Busting the jargon Our A to Z aims to demystify some of the terminology that’s in common use around most universities and colleges. Become fluent in LCC-speak by visiting our special jargon buster on the New Students section of the UAL website. Search UAL website ‘new lcc students’.
You can give general feedback on the quality of the student experience through your student representative at your Course Committee, the School Board of Studies, the Dean’s Forum held once a term or through the College Forum held once a year. If you wish to know more information about the nature and timing of these meetings please contact the Information Centre.
A second point of contact is your student representative on your course or a member of the Students’ Union. You can contact the Students’ Union for confidential advice and support via their website: suarts.org/ help/advice, or on 020 7514 6270.
Fuller details about the procedure can be found via the Students’ Union website: suarts.org/beinvolved/ improveyourcourse. 26
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As you explore the College, finding intriguing workshops in its depths and breathtaking views from its heights, enjoy this once in a life time opportunity to try out new experiences and form friendships with other future creatives. LCC is part of the largest creative community in the world and this is your time to start collaborating, realising dreams and building foundations for your future. The contacts you make here will stay with you throughout your career. Our advice is throw yourself into life at LCC; if you see something happening you like, join it; if you can’t see it, find it; and if it’s not there, start it. London College of Communication is whatever you want it to be. 32
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