Greetings Today July August 2022

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Ward’s Words

GIFTWARE ASSOCIATION CEO SARAH WARD

Mentoring, mapping and meetings

The key for the association has been planning ahead for what may be a turbulent two years, but there is no need to panic, says Gift Association CEO Sarah Ward

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n the past month, there has been so much going on that determining the tone of this column was a bit tricky. A lot of my activity throughout this year has been spent providing one-to-one mentoring sessions with our members as they seek to navigate their way through the challenges before them. Multiple stakeholder and parliament meetings have taken place, including one at the Bank of England, which provided crucial insight into our industry, and we have been mapping out the next couple of years as best we can with a clearer understanding now of the ongoing challenges we face as a nation, not just within our industry. The Queen’s Speech on economic affairs and business made for some sobering reading when the insights were published in May. The fallout from the ongoing war in Ukraine has caused inflation to rise beyond problematic levels caused by the pandemic. What we are starting to understand is our need to map out a turbulent two years managing unpredictable costs, problematic supply chains and further changes to consumer behaviour. I don’t believe that this is a time to panic, however. We have proven ourselves to be an incredibly resilient industry and

“I don’t believe that this is a time to panic. We have proven ourselves to be an incredibly resilient industry’’

an embracing of new technological marketplaces, a focus on collaboration over competition and innovations in sustainability all mean that we have an opportunity to grow and thrive. At the Bank of England Meeting at the end of April, I was invited to speak first at a round table event with key stakeholders from the world of business. These meetings take place regularly, so please email me to discuss critical topics affecting your business so that I can raise them in future meetings. Victoria (head of membership) and I have also had the pleasure of several Embassy meetings in the past few weeks, with the aim of enabling stronger trade links and opportunities for our members. The most recent was with the French Embassy, providing us with invaluable resource for our members, including trade opportunities, understanding the French market, gifting trends in France and distribution routes to enable greater access to French markets and beyond. Please contact the team if you would like us to send you a report covering all the above. I am pleased to report that we have signed up more than 30 new members so far this year, as a direct result of our

Sarah Ward is chief executive of the Giftware Association, which is at the heart of the gift industry supporting members by offering invaluable advice and assistance. Coming originally from a retail background, she then worked at Penny Kennedy gaining extensive knowledge in the card, wrap and stationery sector, and now uses these skills across a broader environment. Tel: 0121 236 2657 Web: www.ga-uk.org

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trade show activities and the increased member engagement. One of the key benefits members can access is oneto-one mentoring with me. Chatting to Victoria, earlier, we realised that we have delivered more than 60 mentoring sessions so far this year - each one over an hour long - masterminding members’ business challenges and connecting them with service providers who can help to further their journey. It is one of the great privileges of my role and provides a fantastic insight into how our members are developing and growing their businesses. The next few weeks are set to be exciting for the Giftware Association with a new website launch and the start of our Shared Lunches, with the first hosted by Talking Tables about sustainability. As ever, please email me if you have any questions about the Giftware Association: sarah.ward@ga-uk.org


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