Annual Report
2018
TABLE OF CONTENTS
PRESIDENT’S MESSAGE BOARD OF DIRECTORS EXECUTIVE DIRECTOR’S MESSAGE STRATEGIC RESULTS Education and Professional Development Board of Examiners Report Professional Networking Local Government Resource Materials Services for Members Membership and Volunteer Development, Engagement and Retention
3 4 5 6 6 10 12 13 14
SUSTAINABLE FINANCIAL MODEL CHAPTER REPORTS North Central Rocky Mountain Lower Mainland Thompson Okanagan Vancouver Island West Kootenay Boundary MINUTES OF THE 2017 ANNUAL GENERAL MEETING
18 20 20 21 22 23 24 25 26
15
The Local Government Management Association of British Columbia (LGMA) is a non-profit organization dedicated to promoting professional management and leadership excellence in local government. The LGMA strives to make the B.C. local government manager’s quality of working life more enjoyable and meaningful by providing professional development products and services that help managers do their jobs better, make the right connections, and advance their careers.
OUR ONGOING COMMITMENT TO HELPING MEMBERS LEARN, LEAD, GROW
1
2
3
WE ADAPT
WE DELIVER
WE ENSURE
to the needs and demands of our members and adjust our programs and services to create value and respond to the evolving conditions that are impacting their work
on our core strengths of professional training and networking
our program and service offerings contribute to stable growth for the Association within a sustainable funding model
LGMA VISION To be a responsive, innovative and dynamic organization promoting professional excellence for local government professionals in B.C.
LGMA PURPOSE/MISSION LGMA is dedicated to supporting excellence in local government by providing high quality, practical training and resources; encouraging the development of professional networking and connections; and facilitating the exchange of ideas and best practices among members
LGMA VALUES Professionalism: Supporting and encouraging members to be the best they can be Ethical behaviour: Promoting the expectations for ethical conduct as expressed in the Association Code of Ethics and demonstrating honesty and integrity in management Quality: Committing to the highest quality of professional programs and services Inclusiveness: Serving the diverse needs of our membership, respecting both size and geography Innovation: Seeking improvement, applying ingenuity and advancing new ideas Accountability: Being responsive to the needs of members, transparent and resourceful Forward thinking: Scanning and anticipating future trends
President’s Message On behalf of the LGMA Board of Directors, I am pleased to present the 2018 Annual Report to the membership for approval. Over the past year, I believe the LGMA Board and staff have demonstrated our commitment to helping our members learn, lead and grow. We strive to be a leading practice professional association, reflecting the same commitment that each of you demonstrate within your organizations to maintain high-quality services and strong customer-oriented support. This report provides an overview of the work of the LGMA over the past year. The key measures of success for 2018 are highlighted, and I am pleased to say that we continue to meet or exceed the majority of our targets, while continuing to work to improve in those areas that are not yet completed or performing up to the standards set. As the world of local government continues to experience rapid social, economic and technological change, the Board has supported a range of initiatives to test new educational and professional development approaches and technical skills training in an effort to be responsive to the needs of both new entrants to the profession and long-serving local government staff. We monitor the financial, organizational and human resource capacity impacts of these new initiatives at every Board meeting, and I believe we are taking judicious risks to continue to evolve the training options for local government professionals here in B.C. 2018 marked the launch of two important initiatives for 2019, the 100th Anniversary of the LGMA. Firstly, the Board began a review of the LGMA Code of Ethics this past September, which will be completed in 2019. Secondly, the Association began preparations in the fall of 2018 for the celebration of a century of providing training, education and professional development and support to its members with the announcement of a series of legacy projects which will continue throughout the centennial year.
�
We strive to be a leading practice professional organization, reflecting the same commitment that each of you demonstrate within your organizations to maintain high-quality services and strong customer-oriented support.
I hope you will join us in Vancouver at our Annual Conference to celebrate this remarkable milestone! It has been my privilege to serve the Association. On behalf of the staff and your Board of Directors, it is my pleasure to present the 2018 Annual Report.
Mark Koch President
President’s Message LGMA 3
Board of Directors The Local Government Management Association of British Columbia is governed by a 13-member Board of Directors. The positions of President, Vice President, Treasurer, and the Directors at Large are elected by the regular membership during the Annual General Meeting held in conjunction with the Annual Conference. The six Chapter Director positions are elected by the local Chapter members during their respective Annual General Meetings and appointed to the Provincial Board of Directors.
MARK KOCH
PATTI BRIDAL
RON BOWLES
President
Past President
Vice President
Governance Committee
Professional Development and Education Committee
Audit and Financial Management Committee
HEATHER NELSON-SMITH Treasurer Chair, Audit and Financial Management Committee
BILL FLITTON
MADELINE McDONALD
CORIE GRIFFITHS
THERESA LENARDON
WALLACE MAH
Director at Large
Director at Large
Director at Large
Professional Development and Education Committee
Audit and Financial Management Committee
Professional Development and Education Committee
West Kootenay Boundary Chapter Director
Lower Mainland Chapter Director
4
Chair, Governance Committee
Audit and Financial Management Committee
RAELEEN MANJAK
DARREN KIEDYK
KARLA JENSEN
CURTIS HELGESEN
Thompson Okanagan Chapter Director
Vancouver Island Chapter Director
North Central Chapter Director
Rocky Mountain Chapter Director
Professional Development and Education Committee
Governance Committee
Chair, Professional Development and Education Committee
Governance Committee
LGMA Board of Directors
Executive Director’s Message Election years are always demanding for local government staff, and the election period also impacts the range and type of programs the LGMA provides. 2018 was no different, with multiple election training workshops delivered around the province in addition to the usual complement of training programs. The Association was proud to launch a brand new program in 2018, Corporate Officers Bootcamp, along with a Corporate Officer handbook for recently-appointed and aspiring Corporate Officers. A considerable number of online training options were offered as well, including our first fully online training program, Writing Effectively. Overall, 2018 was another highly successful year for the Association. This year’s Annual Report provides details of those successes and our progress towards the goals, objectives and performance metrics set by the Board in the Strategic Plan 2014-2019. There were outstanding educational outcomes, and we continue to place considerable effort on improving networking links and opportunities to develop mentoring connections, which also yielded excellent results last year. One of the key areas we emphasized last year was improving membership communications and outreach, and I hope you also agree that our visibility and the quality of communications have increased over the past year, particularly in social media channels. For most of the goals and objectives, I am pleased to say we are on track or well under way, with only a couple of Strategic Plan targets still to be met. This is in no small way a credit to the incredible staff of the LGMA who have worked hard to meet the targets set and to make adjustments to their programs based on good research, reflection on what’s worked well and what needs changing based on thorough evaluations of their programs. They always bring a great deal of energy and enthusiasm for the work of the Association and work diligently on behalf of the membership.
”
Thank you for all of your support this past year – I very much enjoy connecting with our members at our events and Chapter meetings and appreciate all your feedback and suggestions for improvements. I know you will join me in recognizing the outstanding work of the LGMA team: Program Managers Ana Fuller and Elizabeth Brennan, Event Coordinator Shannon Gustafsson, Finance Officer Randee Platz, Administrative Assistant Janet Hawkins, Communications and Membership Engagement Coordinator Ryan Hunt, and our expert contractors Sonia Santarossa and Allison Habkirk.
I want to especially acknowledge our incredible volunteers, partners and sponsors – we simply could not deliver the highquality training and resources we do without you. Your efforts have also contributed to the strong financial results at year-end. Thank you for all your support this past year – I very much enjoy connecting with our members at our events and Chapter meetings and appreciate all your feedback and suggestions for improvements. I would also like to thank the Board of Directors for their continued commitment to the strong governance of the Association and their advice, support and guidance.
Nancy Taylor Executive Director
The LGMA team (left to right): Ana Fuller, Elizabeth Brennan, Randee Platz, Janet Hawkins, Ryan Hunt, Nancy Taylor, Allison Habkirk, Sonia Santarossa and Shannon Gustafsson
Executive Director’s Message LGMA 5
Strategic Results for 2018 The 2018 Annual Report highlights the work and results of the Association over the past year, reflecting the introduction of new programming and resources, along with greater educational accessibility. The results demonstrate that our members, and those who interact with the LGMA through attending programs or volunteering to support the work of Association, are highly satisfied with the training and services they receive. The Association continues to strive to be highly responsive and innovative to support local government professionals to learn, lead and grow throughout their careers.
Core Strength 1: Educational and Professional Development The LGMA remained focused on ensuring the highest quality of educational programming in 2018, expanding foundational training in a range of subject areas, most notably to support the legislative requirements of corporate administration. This new training responds to the continued demands to support a new generation of leaders as demographic changes are resulting in increased numbers of new staff across all fields and in virtually every organization. In both the CAO and Corporate Officer Forums in 2018, more than 20 percent of the participants were first-time attendees. Participant evaluations reinforce that we continue to offer good value for registration fees and that the content, speakers and takeaway materials are ensuring attendees are getting the technical, legal and leadership training they expect and need.
OUR GOAL: To enhance best-in-class educational and professional development offerings for local government professionals in B.C.
HOW WE MEASURE SUCCESS: 90% of full course enrolment for every educational program 80% or above program satisfaction with content, materials, speakers, accessibility and value for fees for every educational program
SUCCESS INDICATORS FOR 2018 90% ENROLLMENT
CONTENT / MATERIALS / SPEAKER QUALITY
> 80%
> 90% • • • • • • • • •
6
CAO Forum Annual Conference Corporate Officers Forum Corporate Officers Bootcamp MATI Foundations Elections Workshops Approving Officers Workshop Communications Forum Mental Health Awareness Workshops
LGMA Strategic Results
• • • • • • • • •
Excellent or Very Good
MATI Foundations (100%) Communications Forum (100%) Corporate Officers Forum (98%) Corporate Officers Bootcamp (97%) CAO Forum (91%) Administrative Professionals (91%) Annual Conference (90%) Elections Workshops (88%) Mental Health Awareness Workshops (86%)
VALUE FOR MONEY
> 80%
Strongly Agreed or Agreed
• Corporate Officers Bootcamp (100%) • Mental Health Awareness Workshops (100%) • Corporate Officers Forum (98%) • MATI Foundations (97%) • CAO Forum (96%) • Administrative Professionals (91%) • Elections Workshops (91%) • Annual Conference (88%) • Approving Officers Workshops (88%)
“The networking is always one of the most valuable parts of the Annual Conference. I always have a chance to revisit and renew existing relationships and add new ones to my contact list! Second, the keynotes are always inspiring and provide great ideas on how to make personal and professional changes to do better...be better!” 2018 Annual Conference 2018 ANNUAL CONFERENCE ATTENDEE
“Corporate Officer Forum always gives me take-a-ways from each session along with being able to hear what others are experiencing and that they have the same issues and getting tips on how they handle a situation.” 2018 CORPORATE OFFICER FORUM ATTENDEE
“I appreciate sharing of ideas and the chance to have real discussions about real issues within a safe environment.” 2018 CAO FORUM ATTENDEE
“The MATI Foundations program offered a great overview of local government and was a valuable learning experience. The format encourages attendee participation with a combination of hands-on exercises and presentations by lecturers. I would recommend MATI Foundations to anybody new to government who is interested in gaining a broader understanding of local government operations.” MATI FOUNDATIONS ATTENDEE, 2018
ONLINE COURSE One of the key strategic goals of the Association has been to increase access to professional development and training through expanded delivery options. In 2018, the LGMA successfully tested its first online training program to improve writing and editing skills for emails and reports. The key outcomes of the course aimed to ensure local government professionals communicate clearly, concisely and effectively. The course format included three modules with specific learning goals, each module included a live webinar, assignments, and personalized coaching and direct feedback from the instructors.
Sonia Santarossa (left) and Lisa Zwarn led the Bootcamp.
CORPORATE OFFICERS BOOTCAMP WRITING EFFECTIVELY ONLINE PARTICIPANT FEEDBACK:
“I found the course very interactive and fun.” “This was my first online course like this. It was very easy to access the material and, given the scope of how many people from different locations were able to participate, it ran very smoothly.”
In 2018, the LGMA rolled out its first-ever Corporate Officers Bootcamp for newly-appointed or aspiring corporate officers and staff who are responsible for or support corporate administration. This new program was developed to support local government professionals build their fundamental skills as a corporate officer in the wake of the significant number of retirements currently happening and expected as the baby boomer generation leaves the workforce. The two-day Bootcamp was led by Lisa Zwarn and Sonia Santarossa, both highly-experienced Corporate Officers, and included several mentors on-site to support participants.
Strategic Results LGMA 7
CAPILANO UNIVERSITY PARTNERSHIP: MATI The LGMA and Capilano University have partnered to offer several MATI programs. These programs can be taken as a credited Capilano University course and as a credit toward the Provincial Board of Examiners’ Certification or can be taken as a non-credit program.
SUCCESS INDICATORS FOR 2018 ENROLLMENT
> 90%
• • • • •
CONTENT / MATERIALS / SPEAKERS QUALITY
MATI Advanced Communications MATI Managing People MATI Leadership MATI Community Planning MATI The Successful CAO
> 90% Excellent or Very Good
• • • • •
MATI Advanced Communications (99%) MATI Managing People (99%) MATI Leadership (99%) MATI The Successful CAO (99%) MATI Community Planning (98%)
LGMA SCHOLARSHIPS
18
scholarships were awarded by LGMA in 2018, totaling
$29,400
“To be selected for this scholarship means so much to me. I am currently working towards completing a Masters in Public Administration at the University of Victoria because I want to be involved in making real change through policies that will ultimately make it easier for citizens. As a first-generation post-secondary student, I am grateful to be able to pursue further education.” KEN DOBELL PUBLIC SERVICE SCHOLARSHIP RECIPIENT
2018 PROGRAMS
25
8
7
Technical Training & Workshops
Resource Manuals
programs delivered
1,579 trained local government professionals
6 Webinars / Online Courses
682 trained
396 sold
172 trained
212 trained 513 trained
5 8
LGMA Strategic Results
Signature Programs
6 Courses
TRAINING PARTNERSHIPS
LOCAL GOVERNMENT LEADERSHIP ACADEMY The LGMA partnered with the Local Government Leadership Academy again in 2018 to engage elected officials in a discussion on the foundational principles of responsible conduct and the use of codes of conduct in B.C. The sessions focused on principles and actions to support responsible conduct for elected officials and an improved understanding of how boards/councils can use codes of conduct to promote responsible conduct. The session was facilitated by Reece Harding, a lawyer with Young Anderson, and included insights and experiences from Mayor Jonathan Cote, City of New Westminster; Director Wendy Booth, RDEK & UBCM President; and Mayor Andy Adams, City of Campbell River.
CHANGE MANAGEMENT WEBINAR Leaders can’t leave change to chance. Local government professionals face daily challenges navigating a world of bigger, faster, more complex and interconnected change. To support staff to embrace and cope with that change, the LGMA partnered with the Justice Institute of BC to deliver a webinar focused on improving skills to effectively collaborate with and influence organizational teams and support people through cultural or organizational change. Real-change experience from the City of Port Coquitlam provided insights to help local government staff be more effective in leading and managing change.
WORKING GROUP ON THE RESPONSIBLE CONDUCT OF ELECTED OFFICIALS
AWARENESS OF MENTAL HEALTH IN THE WORKPLACE Addressing mental health challenges in the workplace and responding with respect are critical skills. The LGMA partnered with the Canadian Mental Health Association to deliver two training programs in 2018 to build comfort talking about mental health and responding in a supportive way to co-workers who may be experiencing a mental illness, building an understanding of the continuum of mental health, and the risk and protective factors that influence mental health. The workshops also provided tools to work with clients and/or the public who may be experiencing distress due to mental illness or stress, helping to increase knowledge on how to recognize those who may be experiencing a mental health challenge, responding to their behaviours and safely and appropriately referring them to further help.
The Working Group on Responsible Conduct, a tripartite team made up of UBCM, LGMA and Ministry of Municipal Affairs and Housing staff representatives, has been exploring a range of potential tools, including codes of conduct, to support the responsible conduct of elected officials in B.C. In 2018 the Working Group published a model code of conduct that sets out general standards of conduct that reflect the foundational principles of integrity, respect, accountability, and leadership and collaboration and can be used by councils and boards to help get started building – or refreshing – their own codes of conduct. It was designed so that it can be customized to fit the unique experiences and shared values of different councils and boards. An accompanying Companion Guide was also released that provides discussion questions, things to keep in mind, and other helpful tips and resources to facilitate the conversations that are important in building a code of conduct.
Strategic Results LGMA 9
BOARD OF EXAMINERS REPORT FOR THE PERIOD: APRIL 2018 - MARCH 2019 The Provincial Board of Examiners operates under the Local Government Act and is responsible for awarding certificates to local government employees in municipalities, the City of Vancouver, regional districts and
improvement districts, who meet the standards of qualification in local government administration as prescribed by the Board’s Regulation. In conjunction with the Union of British Columbia Municipalities, the Board awards
scholarship funding to eligible local government employees. The principal goal of the Board is to improve the professional skills of local government employees in British Columbia.
Certification Program Four categories of certification are available – Certificate in Local Government Service Delivery, Certificate in Local Government Administration, Certificate in Local Government Statutory Administration, Certificate in Local Government Executive Management – each requiring a level of competency in local government administration and management, services, finance, law, policy, and economics, as well as relevant work experience. A Professional Development Endorsement, to encourage a commitment to ongoing learning of CAOs and Deputy CAOs, is also offered to holders of the Certificate in Local Government Executive Management. In 2018/19, twenty (20) certificates were awarded and three (3) certificates were denied. One (1) Professional Development Endorsement was awarded.
SEVEN (7) CERTIFICATES IN LOCAL GOVERNMENT SERVICE DELIVERY
JEFFREY LONG, Deputy Chief Administrative Officer and Manager of Planning and Development Services, Regional District of Mount Waddington NIKKI WATSON, Development Services Clerk, City of Castlegar LAURIE-ANN KOSEC, Strategic Parks Planner, City of Prince George CHRISTOPHER PROSSER, Chief Administrative Officer, District of Invermere WAYNE ROBINSON, Deputy Corporate Officer, Village of Ashcroft CAYLEE SIMMONS, Administrative Assistant/Executive Secretary, City of Salmon Arm KATHERINE GONZALES, Recreation Coordinator, City of Nanaimo
FIVE (5) CERTIFICATES IN LOCAL GOVERNMENT ADMINISTRATION
SCOTT BEECHING, Director, Planning and Development Services, District of Elkford MICHELLE MARTINEAU, Director of Corporate Services, District of Sparwood SCOTT SOMMERVILLE, Chief Administrative Officer, City of Kimberley CHRISTOPHER PROSSER, Chief Administrative Officer, District of Invermere KEVIN WILSON, Business Development Manager, Nupqu Development Corporation, Cranbrook
10
LGMA Board of Examiiners Report
BOARD OF EXAMINERS REPORT MICHELLE MARTINEAU, Director of Corporate Services, District of Sparwood
SEVEN (7) CERTIFICATES IN LOCAL GOVERNMENT STATUTORY ADMINISTRATION
SCOTT SOMMERVILLE, Chief Administrative Officer, City of Kimberley KAREN COTE, Director of Finance, District of Invermere KAREN NEEDHAM, Deputy City Clerk, City of Kelowna CHRISTOPHER PROSSER, Chief Administrative Officer, District of Invermere KATE O’CONNELL, City Clerk, City of Burnaby ADRIANA PROTON, Manager of Legislative Services, City of Langford TREVOR SEIBEL, Chief Administrative Officer, District of Coldstream
ONE (1) CERTIFICATE IN LOCAL GOVERNMENT EXECUTIVE MANAGEMENT
RON POOLE, Chief Administrative Officer, District of Mission (now with Regional District of Kitimat Stikine)
ONE (1) PROFESSIONAL DEVELOPMENT ENDORSEMENT
Scholarship Program The scholarship program received a total of ninety-one (91) applications in the 2018-19 fiscal year. SCHOLARSHIP
TOTAL
UBCM Commemmorative
64
Jeff McKelvey Applications denied
BREAKDOWN OF MATI COURSES
ALL OTHER COURSES
PADM 204
PADM 205
PADM 207
PADM 208
PADM 308
3
4
5
8
0
27
0
0
0
0
0
27
0
0
0
0
0
0
0
Applications withdrawn
0
0
0
0
0
0
0
Total Applications considered in 2018-19
91
Awards declined **
2
1
1
0
0
0
5*
51 *
* Some applications include more than one course, therefore the number of courses does not equal the number of applications. ** Awards Declined – Two (2) awards were declined as the recipients left the municipality to work in a new location. The funds were reallocated to other applicants. Funding remains at $50,000 from the UBCM Commemorative Scholarship fund and $7,500 for the Jeff McKelvey Scholarship fund.
20
91
certificates awarded in 2018-19
scholarship applications considered in 2018-19
Respectfully submitted, Gary Paget, Chair Ron Poole, Member and LGMA Representative Marie Crawford, Member and UBCM Representative
Board of Examiners Report LGMA 11
Core Strength 2: Professional Networking HOW WE MEASURE SUCCESS:
OUR GOAL: To support professionals in the local government sector to make connections and build enduring, mutually beneficial professional relationships
80% Excellent/Very Good evaluation feedback on formal networking events 80% Excellent/Very Good evaluation feedback confirming opportunities were created for mentor connections
SUCCESS INDICATORS FOR 2018 MENTORING
NETWORKING OPPORTUNITIES
> 80% Excellent or Very Good
• • • • •
Annual Conference (98%) Corporate Officers Forum (94%) MATI Foundations (94%) CAO Forum (87%) Corporate Officers Bootcamp (85%)
> 80% Excellent or Very Good
• • • • • •
Corporate Officers Forum (100%) CAO Forum (98%) MATI Foundations (97%) Administrative Professionals (91%) Corporate Officers Bootcamp (91%) Approving Officers Workshop (81%)
“The most valuable part of the Forum is always the opportunity to network and make connections with others in local government. It’s an invaluable exchange of ideas, knowledge and experience.” 2018 CORPORATE OFFICER FORUM ATTENDEE
“I found networking with other local government professionals and learning about the challenges and positives aspects of their communities so helpful.” MATI FOUNDATIONS ATTENDEE
12
LGMA Strategic Results
Core Strength 3: Local Government Resource Materials The LGMA is well-known for the technical resources it makes available to local government professionals in B.C. Each year, the suite of manuals and toolkits are assessed to determine if they require updates to reflect legislative changes and legal rulings. In 2018, the Human Resource Toolkit was reviewed and updates will be finalized in 2019.
OUR GOAL: To anticipate current and future professional resource needs in the local government sector
HOW WE MEASURE SUCCESS:
In addition, two new resources were developed, the Corporate Officers Handbook and the Elected Officials Orientation Resource Kit, both of which met the performance metric for 100% cost recovery.
80% or above level of satisfaction in professional resource materials based on evaluation feedback 100% cost recovery achieved for each resource material produced
SUCCESS INDICATORS FOR 2018 HUMAN RESOURCE TOOLKIT POSITIVE IMPRESSION
GOOD VALUE
REGULAR USE
70%
78%
44%
Very Good Impression
Strongly Agree or Agree
ELECTED OFFICIALS ORIENTATION RESOURCE KIT In 2018, the Elected Officials Orientation Resource Kit was produced to assist CAOs and Corporate Officers and their staff in planning and executing a comprehensive orientation and learning program for their elected officials. The Kit is an online source of information and good practices from select communities, and augments the orientation resources on the CivicInfo BC website. The LGMA thanks the communities that supported the Kit development.
SURVEY FEEDBACK:
”
“The toolkit provides a good overview of HR in local government.”
Refer to toolkit weekly or monthly
“Standardized local governmentspecific templates are helpful, especially if you do not have any trained HR staff.”
SATISFACTION
100% COST RECOVERY
100% Corporate Officers Handbook and Elected Officials Orientation Resource Kit
100% Local Governments Purchased the Elections Manual
TAPPING INTO MEMBER EXPERTISE The Association has benefitted from the expertise of a number of our members to support provincial committees reviewing legislation and regulatory frameworks for local government and partner organizations in 2018. Our deepest thanks go to: PAUL GIPPS, CAO Fraser Valley Regional District – changes to the Building Regulatory Framework and Building Act BILL NEWELL, CAO, Regional District of Okanagan-Similkameen – review of the Office of the Auditor General for Local Government DAVID STUART, CAO, District of North Vancouver (until June 2018) – Fire Chiefs’ Association of BC DAVID TRAWIN, CAO, City of Kamloops (from July 2018) – Fire Chiefs’ Association of BC GARRETT SCHIPPER, Manager of Building and Regulatory Enforcement – Energy Step Code Council KARLA GRAHAM, City Clerk, City of North Vancouver – Elections Technical Advisory Committee
Strategic Results LGMA 13
Core Strength 4: Services for Members HOW WE MEASURE SUCCESS:
OUR GOAL: To offer member services that deliver a return on their membership investment
10% improvement in satisfaction levels year over year with services over 2013 baseline 50% increased awareness of member services in 2018 over 2013 baseline
The LGMA offers a range of services designed to address the professional needs of our members. These services range from career transition counselling to deal with involuntary termination,
SUCCESS INDICATORS FOR 2018
to pension consulting services, to the New Zealand overseas exchange program with the Society of Local Government Managers of New Zealand.
61
7
2
members accessed the Temporary Assistance Database
members accessed Pension Consulting Services
members accessed Transition Counselling Services
NEW ZEALAND OVERSEAS EXCHANGE “It was a great value to me, as Chair of the Okanagan Rail Trail Committee, to visit a country such as New Zealand that has a globally recognized reputation of establishing great trails. I was fortunate enough to be selected to participate in the Local Government Management Association and New Zealand Society of Local Government Managers Overseas Manager Exchange for 2018. For this opportunity, I thank both organizations.� MATT VADER, MANAGER STRATEGIC AND SUPPORT SERVICES, DISTRICT OF LAKE COUNTRY
14
LGMA Strategic Results
Core Strength 5: Membership and Volunteer Development, Engagement & Retention Our members and volunteers are at the heart of the Association, providing content advice and serving as faculty and session instructors to ensure high-quality programs and assisting and guiding the development of new programs. Much of the financial success from the Association can be attributed to the ongoing support of our dedicated volunteers and generous sponsors. The development of new programs and the testing of alternative delivery options is dependent on healthy financial reserves. The Association is fortunate to be in a sound financial position, with reserves that match the policies of the organization to continue to evaluate and introduce new training options, while ensuring the organization could be sustained and recover if it was subject to a catastrophic event. The Board and staff remain attentive to the limited financial resources for learning and development in local governments, and we are committed to providing excellent programs and services within a financially sound and stable model.
OUR GOAL: To ensure a sustainable operating model with sound governance and fiscal health that delivers value to a strong membership base
HOW WE MEASURE SUCCESS: 100% of local governments have a membership in LGMA by 2019 (100th anniversary) 15% increased non-member awareness of LGMA in 2018 over 2013 baseline Defined member market
EXCHANGE QUARTERLY NEWSLETTER The LGMA’s quarterly magazine Exchange remains a popular service and method of educating and engaging members.
Strategic Results LGMA 15
SUCCESS INDICATORS FOR 2018 MEMBERSHIP NUMBERS & MAKEUP
186
4
839
local governments have LGMA members
First Nation organizations have LGMA members
local government professionals are LGMA members
EXTERNAL SUPPORT
200+
20
volunteers contributed their time to successful programs, events and resource materials
sponsors contributed
$79,300 for professional development programming
CODE OF ETHICS Ethics are at the core of public trust and just as elected officials are expected to demonstrate ethical behaviour and respectful conduct, it is important for local government professionals to be and be seen to be ethical. As a professional Association, the LGMA remains committed to promoting a culture and philosophy of ethics to shape the values and expected behaviour of its members and began a review of the LGMA’s Code of Ethics and complaint procedures in 2018. The review will consider leading practices of codes of ethics, complaint procedures and penalties/remedies from associations, both national and international, with the aim of identifying a range of changes to LGMA Code of Ethics be posed to the LGMA membership in 2019.
16
LGMA Strategic Results
MAKING LIFE HAPPEN In partnership with the Canadian Association of Municipal Administrators and other local government associations across Canada, the LGMA launched a toolkit and website to promote rewarding careers in local government and attract new employees.
SUCCESS INDICATORS FOR 2018 MEMBERSHIP ENGAGEMENT
806
569
81
Twitter followers at end of 2018. Change from 2017:
LinkedIn followers at end of 2018. Change from 2017:
+20%
+49%
Facebook followers at end of 2018 (page created November 2017)
Find LGMA on Twitter and Facebook using @LGMABC
Strategic Results LGMA 17
Sustainable Financial Model Local Government Management Association of BC Statement of Financial Position (Unaudited) December 31
2018
2017
ASSETS Current Cash and cash equivalents
$ 1,305,478
$ 1,173,566
Cash and cash equivalents – restricted for Chapter Standing Committees
212,826
199,041
Investments
229,639
226,238
45,576
54,573
Accounts receivable Accounts receivable – Chapter Standing Committee contributions
1,095
3,180
50,096
112,403
4,990
5,918
1,849,700
1,774,919
169,103
179,308
$ 2,018,803
$ 1,954,227
$ 163,097
$ 182,662
1,728
6,026
75,853
139,873
240,678
328,561
889,735
991,723
Internally restricted for Capital purchases
83,000
83,000
Internally restricted for Chapter Standing Committees
217,183
202,113
Invested in capital assets
169,103
179,308
Prepaid expenses and deposits Prepaid expenses – Chapter Standing Committee Property and equipment
LIABILITIES Current Accounts payable and accrued liabilities Accounts payable – Chapter Standing Committee Deferred revenue
Net assets Internally restricted for Operating
Unrestricted Commitment
APPROVED ON BEHALF OF THE BOARD:
419,104
169,522
1,778,125
1,625,666
$ 2,018,803
$ 1,954,227
PRESIDENT
TREASURER CHAIR, AUDIT AND FINANCE MANAGEMENT COMMITTEE
18
LGMA Sustainable Financial Model
Sustainable Financial Model Local Government Management Association of BC Statement of Operations (Unaudited) For the year ended December 31
2018
2017
$ 311,481
$ 278,802
Municipal Administration Training Institute programs (MATI)
552,776
636,924
Membership fees
243,766
219,876
Advertising
39,742
43,339
Investment income
21,971
15,348
Professional development
351,797
455,401
Job posting revenue
281,981
241,514
Manual sales
183,096
159,041
Chapter Standing Committees revenue
100,671
82,274
2,087,281
2,132,519
545,673
557,728
Board of Directors
62,526
37,857
Annual conference
290,005
243,651
MATI programs
469,213
533,137
REVENUE Annual conference
EXPENSES Administration
Membership fee registration
9,849
3,383
48,807
48,890
295,499
350,668
Manuals
40,796
107,830
Promotions, scholarships, other
86,853
24,732
Chapter Standing Committees expenses
85,601
76,456
1,934,822
1,984,332
137,389
142,369
15,070
5,818
$ 152,459
$ 148,187
Newsletter Professional development
Excess of revenue over expenses – operations Excess of expenses over revenue – Chapter Standing Committee operations Excess of revenue over expenses
These condensed financial statements are derived from the financial statements of the Local Government Management Association of BC for the year ended December 31, 2018, for which a review engagement report was issued on May 2, 2019.
Sustainable Financial Model LGMA 19
Chapter Report: North Central The NCLGMA continues to present the goals and objectives for the Chapter moving forward. The provision of local government professional development opportunities continues to be a main objective as emerging issues present themselves. The Chapter values its long-standing relationship with UNBC and its political science students, which provides the opportunity to raise awareness for local government career opportunities. The Chapter also sets out to raise awareness of the NCLGMA and parent organization LGMA and the benefits of membership given a high number of new recruits throughout the North. Each year the NCLGMA hosts its annual conference and AGM in April. In 2018 a preconference was held for Elections, which was well-received. The Welcome Reception hosted 35 delegates at CrossRoads Brewing, a local craft brewery on the Wednesday evening following the Election Workshop. The conference keynote was Kate Davis on “Mind over Laughter”. The sessions included community engagement, delegation of authority by Boards and Councils, emergency preparedness and communications and ministerial approval processes, to name a few. A well-attended banquet was held on the last evening with entertainment provided by a local group of dancers. In 2018 the Executive continued with an increase in the number of sessions but a decrease in session length in an effort to touch on a larger variety of topics. In 2019, the Executive will again strive to meet the suggestions of 2018 attendees and looks forward to another successful and engaging conference with the theme “Change”. The Annual Conference continues to be the key success for the Chapter with the good fortune of strong sponsorship funding from a variety of organizations, which affords the opportunity to offer current and relevant sessions at a reasonable price.
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LGMA Chapter Reports
CARIBOO REGIONAL DISTRICT PHOTO / DAVE REIMER
The NCLGMA Chapter Executive is a well-rounded, dedicated group of individuals from all corners of the association’s geographic area. New members continue to provide fresh insight on professional development while long-term members provide stability through knowledge of the association’s history as well as past practice. Karla Jensen North Central Chapter Director
CITY OF CRANBROOK PHOTO
Chapter Report: Rocky Mountain The Rocky Mountain Chapter (RMLGMA) sends warm greetings to our colleagues across the Province. As Chapter Director for our region, I am pleased for this opportunity to provide an update on our activities for 2018. Our members come from the Village of Canal Flats, City of Cranbrook, District of Elkford, City of Fernie, Town of Golden, District of Invermere, City of Kimberley, Village of Radium Hot Springs, Regional District of East Kootenay (RDEK) and the District of Sparwood. The continuing goal of our Chapter is to bring educational opportunities to our member municipalities. In 2018 we continued our engagement with First Nations to strengthen our relationship, and we are continuing to look at local training opportunities. The “BExtraordinary” 2018 Joint Chapter Conference was held in Invermere on April 26-27, 2018. The conference was opened with a welcome song from Chief Cote and members of the Shuswap Indian Band. The opening keynote speaker was Chief Joe Pierre from the ?aqam Community, which is part of the Ktunaxa First Nation. Chief Pierre gave a spellbinding storytelling presentation which was enjoyed by all the attendees.
Also, for the first time ever, we had two employees from the Shuswap First Nation and two local high school students attend our joint conference! The conference was a resounding success, in large part to the First Nation and youth involvement and came to an end with our closing keynote presentation “Inspiring Workplaces” by Michael Kerr, along with his invigorating and energizing personality. In 2018 the Chapter recognized the retirement of Terry Melcer, CAO for the District of Sparwood. Terry was a major contributor to both our local Chapter and the LGMA, and to recognize these contributions to both organizations, our Chapter made a $1,000 financial contribution towards the new LGMA First Nations Public Service Scholarship Fund in her name. As Chapter Director, it is my continued pleasure to serve on the LGMA’s 100th Anniversary Committee and look forward to the many planned activities in 2019 as we celebrate 100 years as an Association providing service to the citizens of British Columbia. Curtis Helgesen Rocky Mountain Chapter Director
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Chapter Report: Lower Mainland “The future belongs to those who learn more skills and combine them in creative ways.” Robert Greene, Mastery In 2018 Bill Flitton continued in his strong leadership role as Chapter President as the Chapter continues its target of building a strong future for our Lower Mainland members. We continue to look for ways to enhance the knowledge and skills of our members through our annual conference and evening events. Attention to outcomes is placed on surveys from our members to determine what educational sessions they wish to attend in the future. Our Executive strives to find ways for our members to grow. We continue to identify needs from our members and then develop programming to achieve those results. The Chapter continues its focus on doing things a little different such as the “evening event” which is more of a dialogue and interactive learning opportunity; social interaction and networking are keys to this event. We wish to host a more informal event and to encourage our younger members to become more engaged. The membership reflects a wide range of ages, experiences and expertise. There are opportunities to mingle and learn from both the younger generation and those “Baby Boomers” who are hanging in there trying to keep up with the millennials. Due to the priority of conducting the General Local Elections in 2018 we were unable to host a Fall evening event. However, we will host one in the Fall of 2019 and look forward to bringing in some exciting and engaging speakers. The Chapter will continue to schedule sessions that are learning opportunities and fun and interactive for our participants, attractive to all age ranges and to all members no matter what level they are in the local government sector. We want to leave an everlasting impression that the Lower Mainland Chapter is committed to inspiring confidence in local government management staff.
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2019 will bring a change for many as a result of new faces around various Council tables, and perhaps various senior staff. Change is constant and something that we all have to deal with in our organizations. Change will be a theme for our events this year in an effort to assist our members. We look forward to a great Spring Conference and Annual General Meeting. As a Chapter we also look ahead to honoring the 100th anniversary of our provincial body, the Local Government Management Association (LGMA), and look forward to having our President and Executive Director provide a presentation at the annual conference. As public sector managers and leaders for our community, we are privileged to be positioned to be able to help influence others and our political masters. We can continue to be positive role models and help shape public venues and conferences that will benefit our colleagues and our future. Wallace Mah Lower Mainland Chapter Director
Chapter Report: Thompson Okanagan “Networking is not about just connecting people. It’s about connecting people with people, people with ideas, and people with opportunities.” Michele Jennae Greetings and salutations to all our colleagues across the Province and to those members who call the Thompson Okanagan home. As Chapter Director for the Thompson Okanagan, a place which calls hosts Canada’s only desert, the highest peak in the Canadian Rockies, and too many sprawling lakes to name, thank you for the opportunity to serve. The Challenge of Change: Law in Action was the theme of the 2018 Thompson Okanagan Local Government Management Association (TOLGMA) Annual Conference. So many lessons learned and key takeaways from the two-day event held at the amazing Spirit Ridge Resort in Osoyoos, B.C. Our sessions began with a welcome dinner and networking event on Wednesday, April 18, 2018. These events provided an opportunity to join together, to reacquaint with old friends, and to connect with new colleagues. As the quote above states, it is all about connecting…and TOLGMA is a leader in connecting! We were delighted to begin the first full day of learning with a welcome from local government and First Nation representatives. Directly afterward, we launched into many interesting and relevant conversations around a trending hot topic, Cannabis. This was an extraordinary deep dive into the legal, industry, and local government perspectives, ending the morning with a Cannabis Panel of all representatives.
This was a very successful way to present the information and was well-received by the conference attendees. Keynote speaker Valerie Cade had the participants at attention throughout her presentation on how to handle the policies for workplace bullying - certainly a topic that is front of mind for the members in attendance. Our second keynote speaker Terry Smalls had us focused and highly entertained as he moved through the role our brain health plays in a healthy workplace. A great way to end the day! The Annual Conference and AGM was a highlight and a key accomplishment for 2018. The Annual Conference was held earlier in the calendar year than usual due to the local government election cycle; however, the Executive is looking forward to our 2019 Annual Conference and General Meeting tentatively scheduled for September 11-13, 2019. Without our conference sponsors, we would not be able to offer the quality conference options that we do. A big THANK YOU to each of you for your continued financial support. On behalf of the Executive for the Thompson Okanagan Local Government Management Association (TOLGMA), we look forward to seeing you all at our Annual Conference and General Meeting for opportunities to share, learn, and network! Here’s to a fantastic year ahead. Raeleen Manjak Thompson Okanagan Chapter Director
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TOWN OF QUALICUM BEACH PHOTO
Chapter Report: Vancouver Island On behalf of the Vancouver Island Local Government Management Association Executive, I would like to extend our warmest regards and thank our colleagues across the province for their service.
• One of the key topics of the conference was “The Implications of Sea Level Rise:” The City of Campbell River and the Town of Qualicum Beach did a joint presentation on the significant work that both municipalities have done in relation to sea level rise and the effects on their municipality. This was followed by a presentation on the legal implications on local governments of sea level rise.
The Vancouver Island Chapter of the Local Government Management Association (VILGMA) held its 2018 annual conference in conjunction with the Elections BC workshop at the beautiful Tigh Na Mara Seaside Spa Resort & Conference Centre, hosted by the City of Parksville in April.
• Friday’s focus was on two topic areas: “What the Changing Media Landscape Means for Local Government” as well as innovative ways for local governments to attract businesses through “Creative Solutions to Economic Development Challenges.”
Some of the great seminars and sessions held during the event included: • A session on how to “Lead Productive and Engaged Teams with Civility, Communication and Consequences.” One recommendation that came from this presentation was for mayor and council to be included in the workplace harassment and bullying policy since the obligations apply to them as well. Also covered was the MIRROR Method: Monitor, Inquire, Review, Remedy, Operational Restoration and Revisit. • With the legalization of recreational cannabis we had a presentation on draft federal legislation and the provincial regulations, and a review of previous and current court and Charter challenges related to cannabis.
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The VILGMA Executive would like to thank long-term Chapter Secretary Anja Nurvo for her many years of service to the Chapter members. This year’s conference, to be hosted by the City of Victoria, will be held on November 7 and 8; everyone is welcome to attend. Finally, on behalf of the VILGMA Executive I would like to thank all the folks who attended last year’s conference and encouraged members and non-members to attend this year’s event, and also thank our conference sponsors for their continued support as it is greatly appreciated. Darren Kiedyk Vancouver Island Chapter Director
CITY OF TRAIL PHOTO
Chapter Report: West Kootenay Boundary The West Kootenay Boundary (WKB) Chapter is comprised of local governments in the Regional Districts of Kootenay Boundary (RDKB) and Central Kootenay (RDCK). Collectively, this includes 10 villages, six cities, 16 unincorporated Electoral Areas and one town. There is an overall population of approximately 100,000. Due to the 2018 General Local Elections, the WKB LGMA Chapter did not set any new goals for 2018 and did not hold a 2018 fall Chapter meeting. However, the Chapter continues to advance our 2017 goals of promoting careers in local government, mentorship and developing partnerships. In preparing for the elections, some of our Chapter member municipalities, including the cities of Grand Forks and Castlegar, hosted Candidate Workshops delivered by Christina Benty and Caleb Moss. Both sessions were well-attended by local government staff from the West Kootenay and Boundary regions, incumbent elected officials and potential municipal and regional district candidates new to local government. The charming District of Invermere hosted the 2018 Joint Rocky Mountain/West Kootenay Boundary Spring Chapter Conference as well as a 2018 Election Workshop at the Copper Point Resort. The Chapter Conference sessions included presentations from MIA on enterprise risk management for local government and other information from BDO. Joe Pierre, ?aqam Chief, spoke to relationships and reconciliation, and motivational speaker Bailey Yeats presented on personal development and great leadership.
The activities for reaching our mentorship goals are simple and have been achieved by members just “being there” for one another via email, telephone or face-to-face coffee or lunch chats. This goal has been recognized more by our members who work in administration and corporate services through sharing templates and samples of our work such as writing Service Establishment Bylaws, policies, report writing and interpretations of certain and specific clauses of the Local Government Act and Community Charter. We also have individuals who became involved with mentoring younger Chapter recruits by providing support, references, and guidance for their new careers in local government. The WKB LGMA Chapter members will continue to move forward with our Chapter goals to promote careers in local government, provide mentorship opportunities and develop partnerships between our communities with the objectives to increase our membership and offer support and confidence to our members both personally and professionally. We also continue to maintain interactions with the Columbia Basin Trust, BC Assessment, FortisBC, CivicInfo and Columbia Power Corporation. Theresa Lenardon West Kootenay Boundary Chapter Director
Chapter Reports LGMA 25
Minutes of the 2018 Annual General Meeting
Victoria Conference Centre 720 Douglas Street, Victoria B.C. Wednesday, May 16, 2018 IN ATTENDANCE BOARD OF DIRECTORS
President, Patti Bridal Vice President, Mark Koch Treasurer, Ron Bowles Director at Large, Madeline McDonald Director at Large, Bill Flitton Director at Large, Heather Nelson-Smith
Vancouver Island Director, Darren Kiedyk Rocky Mountain Director, Curtis Helgesen Thompson Okanagan Director, Raeleen Manjak West Kootenay Boundary Director, Theresa Lenardon Past President, Paul Murray
STAFF
Elizabeth Brennan Ana Fuller Shannon Gustafsson Janet Hawkins
Ryan Hunt Randee Platz Nancy Taylor
REGRETS
North Central Director, Karla Jensen
Lower Mainland Director, Wallace Mah
MEMBERS
Approximately 75
CALL TO ORDER AND CONFIRMATION OF NOTIFICATION OF THE AGM President Patti Bridal called the meeting to order at 11:40 a.m. It was confirmed that the Notice of the Annual General Meeting had been given in accordance with the Bylaws of the Association sent February 20, 2018.
2017 ANNUAL REPORT Nancy Taylor, Executive Director, presented the 2017 Annual Report.
UPDATE ON THE WORKING GROUP ON RESPONSIBLE CONDUCT Patti Bridal, President, provided an update on the Working Group on Responsible Conduct.
LGMA CODE OF ETHICS REVIEW Patti Bridal, President, and Paul Murray, Chair of the Ethics Committee, provided an update on a review of the Code of Ethics from June 2018 through June 2019.
MINUTES OF THE 2017 ANNUAL GENERAL MEETING AS CIRCULATED IN THE ANNUAL REPORT MOVED by Tim Tanton, Seconded by Rob Buchan, That the minutes of the 2016 Annual General Meeting held on May 17, 2017 be adopted.
CARRIED
PRESIDENT’S REPORT MOVED by Sarah Jones, Seconded by Anne Yanciw, That the President’s Report be adopted as circulated in the 2017 Annual Report.
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CARRIED
FINANCIAL STATEMENTS MOVED by David Allen, Seconded by Regina Sadilkova, That the 2017 Financial Statements be adopted as circulated in the 2017 Annual Report. CARRIED
MOVED by Sarah Jones, Seconded by Kim Anema, That BDO be approved as the auditor for the 2018 fiscal year.
REPORTS OF BOARD OF EXAMINERS AND CHAPTER DIRECTORS MOVED by Corie Griffiths, Seconded by Maureen Connelly, That the reports of the Board of Examiners and Chapter Directors as circulated in the 2017 Annual Report be adopted.
CARRIED
ADOPTION OF THE 2017 ANNUAL REPORT MOVED by Julie Douglas, Seconded by Ron Neufeld, That the 2017 Annual Report be adopted as presented.
CARRIED
NOMINATING COMMITTEE REPORT Chair of the Nominating Committee Paul Murray presented the report of the Nominating Committee. The Nominating Committee is pleased to nominate the following individuals for consideration as members of the Board of Directors for the Local Government Management Association of BC for the 2018/2019 year under the bylaws of the Association: President Vice President Treasurer Director at Large
MARK KOCH, Director of Community Services, District of Lake Country* RON BOWLES, General Manager, Community Development, City of Campbell River* HEATHER NELSON-SMITH, Director of Corporate and Development Services, District of Port Hardy* CORIE GRIFFITHS, Director of Economic Development, Central Okanagan Regional District*
* As there were no further nominations from the floor, these positions were filled by acclamation.
MUNICIPAL PENSION PLAN UPDATE Diana Lokken, the LGMA representative to BC’s Municipal Pension Board of Trustees, provided an update on Municipal Pension Plan.
INDIGENOUS EDUCATION SCHOLARSHIP FUND Patti Bridal, President, noted that a key strategic objective of the LGMA is to enhance current First Nations programming to strengthen engagement and collaboration within the local government system. She announced the establishment of the First Nations Public Service Scholarship Fund as a Centennial Year legacy project. The LGMA has made an initial contribution of $10,000 to the Scholarship Fund with the hope to fundraise $100,000 by the end of 2019.
ADJOURNMENT MOVED by Doug Holmes, Seconded by Sarah Jones, That the meeting be adjourned at 12:36 p.m.
CARRIED
AGM Minutes
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Suite 710A - 880 Douglas Street Victoria, BC V8W 2B7, Canada Email: office@lgma.ca Web: www.lgma.ca Phone: 250.383.7032 We’d like to hear from you!