LHC Annual Review 2014/15

ANNUAL REVIEW 2014/15 LHC ANNUAL REVIEW 2014/15

LHC is the leading independent provider of technical product advice and procurement solutions. Our free to use procurement frameworks help local authorities, social landlords and other public sector bodies make more informed choices about the products and services they need for the construction, refurbishment and maintenance of social housing and public buildings.

LHC ANNUAL REVIEW 2014/15

A record year for our members

During the year ending 31st March 2015, LHC frameworks were used by our clients and members to buy over £210m of products and services. This was beyond our expectations but reflects the continuing high standard of the frameworks we develop and manage.

The feedback we’ve received on the skill and experience we have in this area has encouraged us to formalise the support we provide with a new consultancy service. Updates on this initiative will be published in our e-Newsletter and on the LHC website www.lhc.gov.uk.

The volume of purchasing made through LHC frameworks in 2014-15 continues the growth trend we’ve seen over the last five years and represents a 21% increase on the previous year. We’re very excited to have helped 155 public sector organisations use our frameworks 289 times on 417 projects.

Other innovations include the launch of a framework for off-site solutions for new build housing and further enhancements of the range of framework solutions we offer.

With such a growth in projects and purchasing – an increase of 250% over the last five years – we’re happy to report a record rebate for our members this year. They will receive a share just under £2,400,000 for reinvestment to improve the economic and social value in their communities. The rebate is a significant bonus for our members on top of the savings LHC frameworks generate in terms of management and administration time. We are trusted by our clients and members to address every aspect of their procurement decision-making, including financial, quality, sustainability, local and compliance requirements. Detailed specifications and sourcing of the most capable suppliers can be left to us.

We have strengthened our team of building professionals to make sure our frameworks remain technically excellent. Our framework development programme is supported with further investment in marketing activity, to make sure we engage with as many clients and members as possible and attract the best suppliers to tender for the frameworks. You’ll be seeing much more of our new look and feel – a brand we’ve put in place to strengthen how we communicate with all of our stakeholders. Our enhanced client engagement team is committed to providing the best possible advice to clients and members and is backed up by LHC IT and admin personnel who strive to maximise efficiency in all of our systems. We hope you continue to choose LHC frameworks for the many benefits they bring to your organisation, whether you are a buyer or a supplier. If you are not yet a member benefiting from the rebate, we encourage you to take this opportunity to join our organisation completely free of charge.

John Skivington Director

LHC ANNUAL REVIEW 2014/15

Our vision and values “We’ve worked in procurement for five decades, developing and shaping our service to meet the evolving needs of our clients and members.” John Skivington – Director

Vision

To be the centre of excellence for public sector procurement solutions focused on the construction, refurbishment and maintenance of social housing and public buildings

We value innovation

-- Modernising and continually improving LHC operations -- Measuring, monitoring and benchmarking everything we do

LHC ANNUAL REVIEW 2014/15

We value our people

-- R aising standards through attracting, recruiting, retaining and training staff

We value our clients and members

-- I dentifying and engaging with clients and members to fully understand their needs -- D eveloping and delivering procurement solutions to meet those needs and demonstrating their value

Our service

Knowledge and experience of procurement

Recognised technical expertise

Our organisation began half a century ago and over five decades we’ve developed and shaped our service to meet the evolving needs of our clients.

Our technical expertise is built on continuous research by our team of technical specialists who consult with clients on the outcomes they need and suppliers on the range of available solutions.

Commitment to better buildings and homes

Fast and efficient procurement

Our ultimate goal is helping our clients deliver better environments for the communities they serve. We support this goal through our frameworks that address every aspect of quality and through our selection of the most capable suppliers.

Once LHC Appointed Companies have been established for a framework, the process of calling-off projects and commissioning work is very efficient. Terms and rates have been agreed and even when a mini competition is required, the majority of contractual arrangements have already been finalised. Project work can start quickly.

5 Financial gain Members who spend more than £200,000 on two or more frameworks in a year, will benefit from a share in the LHC operating surplus we return to members, which in 2014/15 was just under £2,400,000.

LHC ANNUAL REVIEW 2014/15

Membership The charts below show the two types of membership available to public sector organisations using LHC frameworks for their procurement. All organisations are encouraged to become a member because of the significant benefits membership brings.

LHC Constituent Members Applicable for local authorities

-- I nfluence the strategic development and management of LHC

-- M embership subject to board approval

Benefits

-- R eceive a share of LHC surplus typically valued at 2-4% of your spend -- S hape the development of frameworks and procurement consultancy services -- N etwork and share best practice/experiences of how to deliver best value

-- Gain access to organisational performance of LHC and project performance of LHC contracts

-- G ain access to the latest developments in legal, technical and practical issues around housing and procurement and participate in discussion groups -- D etermine areas of future spend as well as the amount of levy paid to LHC Associate Members -- I nvited to attend board meetings (twice a year)

LHC ANNUAL REVIEW 2014/15

“The LHC surplus has returned just under £8,000,000 to our members over the last five years.” John Skivington – Director

LHC Associate Members Applicable for public sector bodies

-- A ccess to industry leading frameworks

-- C ommitted to using two LHC frameworks at a minimum spend of £200,000 per annum to receive rebate

Benefits

-- R eceive a share of LHC surplus typically valued at 0.5-2.0% of your spend

-- Receive the regular members news sheet on the development and availability of services from LHC and other industry related news items -- Share experiences of delivery of best value and project procurement practice with other members

-- A ccess to the technical and consultancy team as and when required -- Invited to attend two meetings per year of informal LHC workshops

LHC ANNUAL REVIEW 2014/15

Key financial highlights Financial performance 2014/15

£210,618,424

Value of works undertaken on LHC projects Income generated through LHC levy

£5,237,789

LHC operating costs

£2,372,808

Net surplus for the period

£2,864,980 £402,162

Retained surplus for investment in LHC

£2,390,556

Rebate LHC is giving back

Distribution of surplus to members £2.75m £2.5m

£2.39m

£2.25m

£2.18m

£2m £1.75m £1.29m

£1.5m £1.04m

£1.01m

2010/11

2011/12

£1m £0.5m £0

LHC ANNUAL REVIEW 2014/15

2012/13

2013/14

2014/15

Total value by framework FRAMEWORK Whole House Refurbishment

VALUE £93,688,447

Schools & Community Buildings

£71,733,760

PVC-U Windows & Doors

£13,468,008

Kitchen Supply

£9,387,219

Pitched Roofing

£5,315,324

External Doorsets

£5,004,764

Vacant Property Protection

£3,836,183

Aluminium Windows

£2,877,285

Flat Roofing

£2,074,106

Kitchen and Bathroom Replacement

£1,513,106

Insulation

£896,413

Timber Windows & Doors

£649,144

Asbestos Works & Services

£174,664

Total

£210,618,424

Total value by region REGION Central England

VALUE £65,558,993

London

£47,274,196

Southern England

£47,153,631

Wales

£19,159,827

Scotland

£16,143,080

Northern England

£15,328,696

Total

£210,618,424

LHC ANNUAL REVIEW 2014/15

Geographical coverage Our industry leading frameworks were used 289 times by our clients and members on 419 projects around the UK. As a result we saved them 411,825 hours, the equivalent of ÂŁ25,721,000 in management and administration costs.

LHC ANNUAL REVIEW 2014/15

Our most successful year to date meant a record ÂŁ2,390,556 was returned to members from the LHC surplus.

SCOTLAND Number of clients

NORTHERN ENGLAND 13

Number of clients

Number of projects

Number of frameworks usage

Number of suppliers used

Number of suppliers used Time saved Value added savings of

11 41,325 hours £2,581,000

Value of works

59,850 hours

Time saved Value added savings of

£3,738,000

Value of works

£16,143,080 £15,328,696 CENTRAL ENGLAND

WALES

Number of clients

Number of projects

Number of frameworks usage

Number of suppliers used

Time saved Value added savings of

109,725 hours £6,853,000

Value of works

24,225 hours

Time saved Value added savings of

£1,513,000

Value of works

£65,558,993 £19,159,827 SOUTHERN ENGLAND Number of clients Number of projects

LONDON 27 159

Number of clients

Number of projects

Number of frameworks usage

Number of suppliers used

Time saved Value added savings of Value of works

81,225 hours £5,073,000

95,475 hours

Time saved Value added savings of

£5,963,000

Value of works

£47,153,630 £47,274,197 LHC ANNUAL REVIEW 2014/15

Our frameworks PVC-U Windows and Doors (U9)

Asbestos works and Services (AS1)

LHC ANNUAL REVIEW 2014/15

Off-Site Construction of New Homes (NH1)

Doorsets (C6)

Kitchen Units and Worktops Supply (K5)

Pitched Roofing (PR2)

LHC ANNUAL REVIEW 2014/15

Our frameworks Schools and Community Buildings (SCB1)

Timber Windows and Doors (TW3)

Vacant Property Services (V6)

LHC ANNUAL REVIEW 2014/15

Kitchen and Bathroom Replacements Amber Construction Services Axis Europe Plc Breyer Group

Hardyman Group Ltd Herbert T Forrest Ltd Hillrose Property Services Ltd

Moores Furniture Group Ltd Mulalley and Company Ltd Niblock Building Contracts

Ian Williams Ltd

NKS Contracts Ltd

CCG Ltd

Inex Home Improvements Ltd

Northern Bear Building Services Ltd

Chas Berger & Son Ltd

J Tomlinson Ltd

CLC Contractors Ltd

Keepmoat Property Services

Polyteck Building Services Ltd

BSW Building Services Ltd

Cuttle Construction Ltd Durkan Ltd D Brown Building Contractors D W Contractors Ltd

Quill Construction Ltd

Keepmoat Regeneration

RT Contractors Ltd

Lakehouse Contracts Ltd

Seddon Construction Ltd

L & D Plumbing & Tiling Services

TH Michaels Construction TMN Contractors Ltd

Esh Construction

Lockwoods Construction (Liverpool) Ltd

TSG Building Services Ltd

ForWorks (trading as City West Works Ltd)

Lovell Partnership Ltd

United Living (trading as United House Ltd)

Foster Property Services Ltd FSG Property Services Ltd F.T. Finley G M Jones Ltd

Masher Bros Ltd McTear Contracts Ltd MD Building Services Ltd

Vinci Construction Ltd Wates Living Space

Mears Ltd

Wilmott Dixon Partnerships

Mi-Space

Wright Build Ltd

Mitie Property Services

LHC ANNUAL REVIEW 2014/15

Planned frameworks

Heating Services and Maintenance

Aluminium Windows and Doors

New Housing Construction

Energy Efficiency

Pitched Roofing

Flat Roofing

Doorsets

Please visit www.lhc.gov.uk/new for the latest details. 16

LHC ANNUAL REPORT REVIEW 2014/15 2015

Partnership frameworks Our long-standing collaboration with Consortium Procurement offers our clients and members in England, Wales & Scotland access to specialised framework solutions designed for social landlords. -- Assisted Living -- Digital Aerial System Maintenance -- Electronic Payments -- Furniture Services -- Grounds Maintenance -- Passenger Lifts -- Property Adaptions and Stairlifts -- Property Safety and Security -- Tenants Contents Insurance -- Legionella and Water Treatment

LHC ANNUAL REVIEW 2014/15

LHC Divisions

Clive Feeney

Debra Green

Neil Barker

Northern England and Scotland

Central England & Wales Division

Divisional Manager: Northern England and Scotland

Client Support Manager

Divisional Manager: Central England & Wales

M 07909 092613 E clive.feeney@lhc.gov.uk

M 07879 424087 E debra.green@lhc.gov.uk

M 07786 730867 E neil.barker@lhc.gov.uk

Areas: Yorkshire, North Lincolnshire, Cumbria, Lancashire, Greater Manchester, Merseyside, Cheshire, Northumberland, Tyne & Wear, Durham & Scotland

Areas: Yorkshire, North Lincolnshire, Cumbria, Lancashire, Greater Manchester, Merseyside, Cheshire, Northumberland, Tyne & Wear & Durham

Areas: Cambridgeshire, Norfolk, Suffolk, Bedfordshire, Hertfordshire, Essex, Derbyshire, Nottinghamshire, Leicestershire, Rutland, Northamptonshire, Lincolnshire, Shropshire, Worcestershire, Herefordshire, Staffordshire, West Midlands, Warwickshire and Wales

Anna Kuznetsova

Chris McGinn

Ben Jones

Northern England and Scotland

Central England & Wales Division

Client Research Officer

Client Support Manager

T 01895 274808 E anna.kuznetsova@lhc.gov.uk

M 07818 616590 E chris.mcginn@lhc.gov.uk

M 07766 019324 E ben.jones@lhc.gov.uk

Areas: Yorkshire, North Lincolnshire, Cumbria, Lancashire, Greater Manchester, Merseyside, Cheshire, Northumberland, Tyne & Wear, Durham & Scotland

Area: Scotland

Areas: Cambridgeshire, Norfolk, Suffolk, Bedfordshire, Hertfordshire, Essex, Derbyshire, Nottinghamshire, Leicestershire, Rutland, Northamptonshire & Lincolnshire

*Italics indicate main contact

LHC ANNUAL REVIEW 2014/15

Noel Shapton

Mij Rahman

Ethan James

Central England & Wales Division

London and Southern England

Consultant

Divisional Manager: London and Southern England

Client Support Officer

M 07867 428777 E noel.shapton@lhc.gov.uk

M 07786 994028 E mij.rahman@lhc.gov.uk

Area: Wales

Areas: All London boroughs and Oxfordshire, Berkshire, Buckinghamshire, Hampshire, Isle Of Wight, Surrey, Kent, East Sussex, West Sussex, Cornwall, Devon, Somerset, Dorset, Wiltshire & Gloucestershire

Shauna Davis

Susie Daplyn

Penny Searson

Central England & Wales Division

London and Southern England

Client Research Officer

Project Support Manager

Client Research Officer

T 01895 274801 E shauna.davis@lhc.gov.uk

M 07818 633746 E susie.daplyn@lhc.gov.uk

Areas: Cambridgeshire, Norfolk, Suffolk, Bedfordshire, Hertfordshire, Essex, Derbyshire, Nottinghamshire, Leicestershire, Rutland, Northamptonshire, Lincolnshire

Areas: All London boroughs and Oxfordshire , Berkshire, Buckinghamshire, Hampshire, Isle Of Wight, Surrey, Kent, East Sussex, West Sussex, Cornwall, Devon, Somerset, Dorset, Wiltshire & Gloucestershire

T 07495 376764 E ethan.james@lhc.gov.uk Areas: All London boroughs and Oxfordshire , Berkshire, Buckinghamshire, Hampshire, Isle Of Wight, Surrey, Kent, East Sussex & West Sussex

T 01895 274807 E penny.searson@lhc.gov.uk Areas: All London boroughs and Oxfordshire , Berkshire, Buckinghamshire, Hampshire, Isle Of Wight, Surrey, Kent, East Sussex, West Sussex, Cornwall, Devon, Somerset, Dorset, Wiltshire & Gloucestershire

*Italics indicate main contact

LHC ANNUAL REVIEW 2014/15

Members and Clients who have used our frameworks in 2014/15 LOCAL AUTHORTIES

London Borough of Tower Hamlets

Babergh District Council

London Borough of Waltham Forest

Basildon Borough Council

Luton Borough Council

Bedford Borough Council

Mansfield District Council

Buckinghamshire County Council

Mid Suffolk District Council

Cheshire West and Chester Council

Newcastle City Council

City of London

North West Leicestershire District Council

City of York Council

Northampton Borough Council

Clackmannanshire Council

Nuneaton & Bedworth Borough Council

Dacorum Borough Council

Peterborough City Council

Darlington Borough Council

Rochdale Boroughwide Housing

Dudley Metropolitan Borough Council

Royal Borough of Greenwich

Dundee District Council

Royal Borough of Kensington & Chelsea

Epping Forest District Council

Royal Borough of Kingston upon Thames

Flintshire County Council

Sandwell Metropolitan Borough Council

Gravesham Borough Council

South Ayrshire Council

Guildford Borough Council

South Holland District Council

Hampshire County Council

South Kesteven District Council

Lewes District Council

South Lanarkshire Council

London Borough of Croydon

Stevenage Borough Council

London Borough of Ealing

Stockton Borough Council

London Borough of Hammersmith and Fulham

Tendring District Council

London Borough of Haringey London Borough of Harrow London Borough of Havering London Borough of Hillingdon London Borough of Islington London Borough of Merton

LHC ANNUAL REVIEW 2014/15

The City of Edinburgh Council Thurrock Council Waverley Borough Council West Dunbartonshire Council Wokingham Borough Council Wrexham County Borough Council

EDUCATIONAL & OTHER

University of Reading

Archer Academy (EFA)

Vision Studio School –West Nottinghamshire College (EFA)

Aspire Academy Essex (EFA) Avanti House Free School – Primary (EFA) Banbury Space Studio School (EFA) Beal Free School (EFA) Bedfordshire East Schools Trust (BEST) Education Swanage Free School (EFA) Exeter Mathematics school (EFA) Exeter Steiner School (EFA) Gatwick School –Crawley Free School Trust (EFA) Harris Primary Free School –Chafford (EFA) Harris Primary Free School Bromley (EFA) Harris Primary Free School, East Dulwich (EFA) Harris Westminster Free School (EFA) Hertford Regional College Heyford Park Free School (EFA) Ixworth Free School (EFA) Judith Kerr, East Dulwich (EFA) Kensington & Chelsea TMO Oasis Waterloo School (EFA) Plymouth Free School (EFA) Rimon Jewish Primary School Trust (EFA) Robert Owen School, Hereford (EFA) Sandymoor Free School (EFA) STEM City Road Academy (EFA) Thetford AP (EFA)

WREN Secondary School CfBT (EFA) YMCA England

HOUSING Abbeyfield Wessex Society Ltd. Acis Group ANCHO Anchor Trust – Midlands Region Anchor Trust – North East Region Anchor Trust – North West Region Anchor Trust – South East Region Anchor Trust – South West Region B3 Living Barnet Homes Blackwood Group Cairn Housing Association Ltd Castle Rock Edinvar Housing Association Ltd (PlfP Group) Chelmer Housing Partnership Circle 33 Housing Trust (Circle Group) City West Housing Trust Coast & Country Housing Dale and Valley Homes Derwentside Homes East North East Homes Leeds Fabrick Group Fife Housing Association Ltd First Choice Homes Oldham LHC ANNUAL REVIEW 2014/15

Members and Clients who have used our frameworks in 2014/15 Franklands Village Housing Association Limited Futures Housing Group – (Amber Valley & Daventry) Habinteg Housing Association Habinteg Housing Association (Bradford) Hammersmith and Fulham Homes Hanover HA – East Region Hanover HA – London & Thames Region Hanover HA – North Region Hanover HA – South Region Helena Housing Ltd

Orbit Heart of England Paradigm Housing Group Pickering & Ferens Homes Housing Association Places for People Group Ltd Radian Group Raven Housing Trust Limited Red Kite Community Housing River Clyde Homes Rosebery Housing Association Ltd Saxon Weald Seven Locks Housing Ltd

Hightown Praetorian and Churches Housing Association

Solihull Community Housing

Homes in Havering

Southern Housing Group

Innisfree Housing Association

St Leger Homes of Doncaster

Isos Housing Limited

Stonewater

Lambeth Living

The Guinness Partnership Ltd

Lewisham Homes

Thirteen Group

Linc-Cymru Housing Association

Three Oaks Homes (Now East Midlands Housing)

Magenta Living Merlin Housing Society Merthyr Valleys Homes Metropolitan Midland Heart Monmouthshire Housing Association Ltd Normandy Housing Co-operative Ltd North Star Housing Nottingham City Homes One Vision Housing

LHC ANNUAL REVIEW 2014/15

Tower Hamlets Community Housing Two Castles Housing Association Ltd Wakefield & District Housing Wales & West Housing Association Ltd Walsall Housing Group Watford Community Housing Trust Wigan and Leigh Housing Assosiation Wolverhampton Homes York Housing Association Ltd Yorkhill Housing Association

Contact

ENGLAND & WALES T 01895 274850

SCOTLAND T 0131 306 0176

LHC Royal House 4th Floor 2-4 Vine Street Uxbridge UB8 1QE

LHC i2 Office Exchange Place 2 5 Semple Street Edinburgh EH3 8BL

lhc.gov.uk @LHCprocurement

LHC ANNUAL REVIEW 2014/15

LHC.GOV.UK England and Wales enquiries: 01895 274850â&#x20AC;&#x192; Scotland enquiries: 0131 306 0176