Living Connected by Iron Stream Media

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2#*$26B*2C*$:*,"C/)*D*'(J/*J"/0/<*$:*cV5"/B*625,d*(6* (*,"(-","B:F O'/%* D* <"6G2J/#/<* E56(%* N("%P6* 3#2C25%<,:* B'25&'BC5,* -22K* :4")+)* D* -/&(%* B2* B'"%K* <"m/#/%B,:* (-25B* $:* "%B#2J/#6"2%F* D%* C(GB)* D* -/&(%* B2* 6//* $:* "%L B#2J/#6"2%*(6*(*&"I)*3(#B"G5,(#,:*"%*B'/*(#/(*2C*-5",<"%&* C#"/%<6'"36F*O'(B*(*65#3#"6/h +%<*B'/%*D*0/%B*2%*B2*#/(<*+<($*9G15&'P6*-22K)* /$+0(#)0+2&"$&+6)&'640*6-&5"$,"$%&;40&<=>*)&"$&>$&?@+0(A #)0+),& '4=+40)F* D* 5%</#,"%/<* ,"-/#(,,:* (%<* %2<</<* $:* '/(<* 2I/%F* D* 3(#B"G5,(#,:* ,"K/* '"6* </i%"B"2%* 2C* "%B#2L J/#B6R*cDC*:25#*3#/C/#/%G/*"6*B20(#<*:25#*"%%/#*02#,<)* (%<*/J/%*0'/%*:25*(#/*25B*62G"(,"b"%&*:25*(#/*B'"%K"%&* 2C*(*V5"/B*3,(G/)*:25*0"%*B'/*,(-/,*q"%B#2J/#BFPd7 X2#*B22*,2%&*D*6'2J/<*(6"</*$:*%(B5#(,)*"%B#2J/#B/<* 0(:6*(%<*B#"/<*B2*"$"B(B/*$:*/QB#2J/#B/<*C#"/%<6F*.20)* #(B'/#*B'(%*B#:"%&*B2*"&%2#/*$:*"%B#2J/#6"2%)*D*#/G2&L %"b/*"B)*/$-#(G/*"B)*(%<*$(K/*G'(%&/6*"%*$:*,"C/*B'(B* (GG2$$2<(B/*(%<*/J/%*/%#"G'*"BF*D*C//,*-/BB/#h D*<2%PB*0#"B/*B'"6*-22K*(6*(%*/Q3/#B*0"B'*(,,*B'/*(%L 60/#6r* #(B'/#)* D* 0#"B/* B'"6* -22K* (6* (* C/,,20* B#(J/,/#)* ,/(#%"%&*(6*D*&2*(-25B*,"J"%&*G2%%/GB/<*(6*(%*"%B#2J/#BF* O'/%*D*B:3/*B'/*02#<*"$+0(#)0+*"%B2*(*6/(#G'*/%&"%/* 2%* $:* G2$35B/#)* D* 6//* C5%%:* G(#B22%6* (-25B* 3/23,/* '(J"%&*(*02%</#C5,*%"&'B*"%*2#*3/23,/*'(J"%&*(*6B#2%&* (J/#6"2%*B2*B(,K"%&*2%*B'/*3'2%/F*D*,(5&'*(%<*%2<*$:* '/(<F*!5B*B'/%*D*(,62*6//*WL6'"#B6*(%<*4"%B/#/6B*V52B(L B"2%6*B'(B*<"63,(:*62$/*J/#6"2%*2C*cDP$*(%*"%B#2J/#BF*Z2* (0(:hd*W'26/*"$(&/6*$(K/*$/*0"%G/F*e%*2%/*'(%<)*D*

Living Connected (&#//F* ="J"%&* %/QB* B2* 3/23,/* 3#/6/%B6* G'(,,/%&/6* (%<* "%/J"B(-,/* G2%s"GB6F* e%* B'/* 2B'/#* '(%<)* D* -/,"/J/* $:* C("B'*"%*Z2<*G(,,6*$/*B2*,"J/*G2%%/GB/<F* D* 6//* B'/* 320/#* 2C* G2%%/GB"2%* "%* B'/* !22K* 2C* ./L '/$"('*(6*B'/*3/23,/*2C*k/#56(,/$*02#K/<*+(%)+6)0*B2* #/6B2#/*B'/"#*G"B:F*D*6//*"B*"%*B'/*6B2#:*2C*B'/*3(#(,:b/<* $(%*0'26/*C#"/%<6*-#25&'B*'"$*B2*B'/*C//B*2C*k/656*C2#* '/(,"%&*(6*#/G2#</<*"%*9(#K*@F*D*6//*"B*"%*7*N2#"%B'"(%6* 7@*(6*4(5,*</6G#"-/<*B'/*$(%:*3(#B6*2C*B'/*'5$(%*-2<:* B2*",,56B#(B/*B'/*G2%%/GB/<%/66*2C*-/,"/J/#6*"%*Z2<F* D*G(%PB*"&%2#/*Z2<P6*320/#C5,*G(,,*B2*,"J"%&*G2%%/GBL /<F*D*(,62*G(%PB*"&%2#/*$:*"%B/#%(,*0"#"%&*(6*(%*"%B#2L J/#BF* E2*'20*<2*D*,"J/*G2%%/GB/<*0'",/*(,62*,"J"%&*0/,,*(6* (%*"%B#2J/#Bo* D*0#/6B,/*0"B'*B'"6*V5/6B"2%F*n(",:F* eC* G25#6/)* D* 6/B* 25B* B2* (%60/#* B'"6* V5/6B"2%* "%B#2L J/#BL6B:,/)*0'"G'*"%G,5</<*#/(<"%&*(*,2B*2C*-22K6F*D*#/L B5#%/<*B2*2%/*2C*B'/*i#6B*-22K6*D*#/(<*2%*C#"/%<6'"3R* B6)&50")$,26"7&5>*+(0*-:*+,(%*=2:*9GZ"%%"6)*35-,"6'/<* "%*7S`S*(%<*6B",,*"%*3#"%B*B2<(:F*D*(,62*#/(<*-22K6*(%<* -,2&6*-:*G5##/%B*0#"B/#6F* +%<* D* '(<* (* ,2B* 2C* 2%/L2%L2%/* G2%J/#6(B"2%6* 0"B'* 3/23,/)*"%G,5<"%&*$:*'56-(%<*(%<*C(J2#"B/*/QB#2J/#BF* 1/*K%206*B'(B*V5"/B*C5/,6*$/F*D*K%20*B'(B*3/23,/L(GL B"J"B:*C5/,6*'"$F*O/*&"J/*/(G'*2B'/#*63(G/)*B"$/)*(%<*#/L 63/GB*B2*&#20*(%<*,"J/F*+%<*0/PJ/*02#K/<*B2*i%<*G2$L $2%* &#25%<F* \+%<* :/6)* 0/* '(<* 62$/* (<j56B"%&* B2* <2* 0'/%*'"6*j2-*$2J/<*'2$/*<5#"%&*25#*6'/,B/#L"%L3,(G/* 2#</#F*!5B*B'(BP6*(%2B'/#*6B2#:F^*O/*-2B'*&#/(B,:*J(,5/* 25#* C#"/%<6'"3* 0"B'* /(G'* 2B'/#* (%<* 25#* C#"/%<6'"36* 0"B'*2B'/#6F*O/*63/(K*2I/%*2C*C#"/%<6'"36*(%<*'20*B2* %5#B5#/*B'/$F*95G'*2C*0'(B*(33/(#6*"%*B'"6*-22K*i#6B* -/&(%*(6*(*<"6G566"2%*0"B'*k2'%F*

Introduction +6* (* #/65,B* 2C* B'26/* <"6G566"2%6* "%* G2$-"%(B"2%* 0"B'* #/(<"%&)* B'"%K"%&)* (%<* 3#(:"%&* (-25B* $:* 20%* V5"/B* 625,)* DPJ/* ,(%</<* 2%* 62$/* 02#<6* B'(B* D* 0(%B* B2* "%G2#32#(B/*"%B2*$:*20%*C#"/%<6'"36)*02#<6*B'(B*'/,3* $/* C2,,20* Z2<P6* G(,,* B2* G2%%/GBR* '2%/6B:)* &/%/#26"B:)* (33#2(G'(-","B:)*G5#"26"B:)*/$3(B':)*,2:(,B:)*G2%i</%L B"(,"B:)* G2%6"6B/%G:)* s/Q"-","B:)* G#/(B"J"B:)* '263"B(,"B:)* (%<*'5$","B:F* E2$/*2C*B'/6/*02#<6*#/3#/6/%B*&#/(B*G'(,,/%&/*C2#* $/F*+%<*D*-5%&,/*C#"/%<6'"3*(,,*B'/*B"$/F*\k56B*(6K*$:* C#"/%<6h^* !5B* D* <2* '2,<* B'/6/* 02#<6* "%* $:* '/(<* (%<* '/(#B*(%<*0(%B*B'/$*B2*6'(3/*B'/*0(:*D*G2%%/GB)*/J/%* (6*(%*"%B#2J/#BF* t* 3456789MX#(%G/6G(* !(B/6B/,,"* 6"%&6* (* 62%&* B"L B,/<* cDC* O/P#/* 12%/6Bd* "%* 0'"G'* 6'/* #/3/(B6* (* ,"%/R*cDP$*(*$/66*(%<*62*(#/*:25Fd*O'(B*025,<* 25#*C#"/%<6'"36*,22K*,"K/*"C*0/*(<23B/<*B'"6*0(:* 2C*B'"%K"%&o* t* ,656:47;89MO/*"%B#2J/#B6*G(%*/(6",:*&/B*65GK/<* "%B2*B2Q"G*C#"/%<6'"36*0'/#/*0/*,"6B/%*$26B*(%<* &"J/* $26BF* 120* 025,<* 25#* C#"/%<6'"36* G'(%&/* (%<* B'#"J/* 0"B'* (* $5B5(,* $"Q* 2C* 23/%'(%</<L %/66*(%<*23/%'/(#B/<%/66o t* !<<:4=>?=@;A;89M9:* $2B'/#L"%L,(0* G(%* \(%<* <2/6^*B(,K*B2*(%:2%/F*D*(<$"#/*'/#*C2#*"Bh*O(,KL "%&*"%B2*(*#22$*C5,,*2C*6B#(%&/#6*G(%*$(K/*$/* 0(%B*B2*#5%*(%<*'"</*5%</#*(*-,(%K/BF*+%<*:/B)* D* '(J/* B2* <2* B'"6* C2#* 02#K* (%<* C2#* B'/* 6(K/* 2C* B'26/*D*,2J/*0'2*'26B*3(#B"/6*(%<*2B'/#*/J/%B6F* 120*G(%*0/*"%B#2J/#B6*,/(#%*B2*"%"B"(B/*G2%%/GL B"2%6*"%*(*V5"/B)*B'25&'BC5,*62#B*2C*0(:o* t* BC:;47;89MeI/%* "%B#2J/#B6* /QG/,* (B* G5#"26"B:F* D%* C(GB)* $(%:* 2C* 56* ,2%&* C2#* (%* 2m* 60"BG'* C2#* 25#*-#("%6*B'(B*G2%6B(%B,:*2-6/#J/*(%<*3#2G/66F* 17

Living Connected

120* G(%* 0/* B(3* "%B2* 25#* %(B5#(,* (-","B"/6* (%<* -5",<* G2%%/GB"2%6* B'#25&'* (6K"%&* B'25&'BC5,* V5/6B"2%6o* DE<=8?9M!/G(56/*0/*"%B#2J/#B6*B/%<*B2*,"6B/%* 0/,,* (%<* B'"%K* <//3,:)* /$3(B':* 2I/%* G2$/6* %(B5#(,,:* C2#* 56F* 120* G(%* 0/* '2%/* B'"6* (-","B:* (%<* 56/* "B* B2* -#/(B'/* ,"C/* "%B2* #/,(B"2%6'"36* "%* B'"6*(&/*2C*c$/Li#6Bdo* F49=A89MW'/6/* <(:6* 0/* $26B,:* 56/* B'/* 02#<* =(C>=+C* B2* B(,K* (-25B* (* -#(%<* %2B* (* C#"/%<6'"3F* 120*G(%*0/*0"6/,:*,/(#%*B2*/Q/#G"6/*,2:(,B:)*-5B* %2B*,2:(,B:*(B*(%:*G26B)*"%*#/,(B"2%6'"36o* B45GH658;=A;89M!/G(56/*0/*"%B#2J/#B6*B/%<*B2* 63/%<* 62* $5G'* B"$/* B'"%K"%&* (%<* 3#2G/66"%&* "%C2#$(B"2%*-/C2#/*0/*(GB5(,,:*63/(K)*0/*'2,<*(* <"6B"%GB*(<J(%B(&/*"%*B'/*G2%i</%B"(,"B:*</3(#BL $/%BF*120*(%<*0'/%*6'25,<*0/*/Q/#G"6/*G2%iL </%B"(,"B:*(6*(*C#"/%<6'"3L-5",<"%&*B22,o* B457;7865>9MO'2*2C*56*025,<*%2B*0(%B*(*C#"/%<* 0'2*6(:6)*cO'/%*D*B/,,*:25*D*0",,*<2*62$/B'"%&* 0"B'pC2#*:25)*D*0",,*</i%"B/,:*<2*"BF*g25*G(%*G25%B* 2%*$/do*D%B#2J/#B6*2I/%*B'#"J/*0"B'*6G'/<5,/6* (%<*#25B"%/6*(%<*G(%*,/(#%*V5"GK,:*B'/*J(,5/*2C* (GB"%&*0"B'*3#/<"GB(-","B:*"%*(*C#"/%<6'"3F* 0A6I;@;A;89MO/* "%B#2J/#B6)* 0'2* <2%PB* B/%<* B2* B'"%K* 0/,,* 2%* 25#* C//B)* $(:* 6B#5&&,/* &#/(B,:* 0"B'*3#(GB"G"%&*s/Q"-","B:F*D*<2F*120*$"&'B*25#* C#"/%<6'"36*&#20*"C*0/*</G"</<*B2*$(K/*3#(GB"GL "%&*s/Q"-","B:*(*,"C/B"$/*35#65"Bo* B:6=8;J;89MZ2<* '(6* <#/%G'/<* 25#* 02#,<* 0"B'* G2,2#*(%<*G#/(B"J"B:)*62$/B'"%&*"%B#2J/#B6*B/%<* B2*J(,5/*<//3,:F*120*$"&'B*25#*,2J/*2C*G#/(B"JL "B:* 63",,* 2J/#* "%B2* #/,(B"2%6'"36* (%<* #/J"J/* 2#* j5$3L6B(#B*B'/$o*

Introduction t* 347<;8=A;89MD%B#2J/#B6*2I/%*C//,*2%*B'/*C#"%&/)* /63/G"(,,:*"%*(*#22$*C5,,*2C*3/23,/F*O'(B*$"&'B* '(33/%*"C*0/*B(33/<*"%B2*25#*%(B5#(,*/$3(B':* (%<*,/B*"B*3#23/,*56*B20(#<*2B'/#6*0'2*C//,*B'/* 6($/*0(:o* t* 3CE;A;89MO/*"%B#2J/#B6*G(%*62*/(6",:*C//,*,/66L B'(%)* /63/G"(,,:* "%* 62G"(,* 6"B5(B"2%6F* !5B* 0'(B* "C* 0/* B#5,:* 5%</#6B22<* (%<* (GG/3B/<* '20* Z2<* 0"#/<*56*(%<*,2J/<*56o*120*B'/%*G25,<*0/*#/(G'* 25B*(%<*G2%%/GB*0"B'*2B'/#6o +6* $:* G2,,/&/* [%&,"6'* 3#2C/662#* 56/<* B2* 6(:)* cN2$/* 0"B'*$/*2%*B'"6*j25#%/:hd

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<"<%PB*$/(%*B2*6(:*(%:B'"%&r*"B*j56B*3233/<*25B*2C*$:* $25B'F* k2'%* (%<* D* '(<* (&#//<* B2* $//B* 62$/* C#"/%<6* C2#* ,5%G')* (%<* 0/* '(<* G2J/#/<* B'/* 565(,* B23"G6* 2C* j2-6* (%<*C($",:*(%<*J(G(B"2%6F*+%<*B'/%)*"%*B'/*$"<<,/*2C* </66/#B)*$:*3("%*#/,(B/<*B2*(*C($",:*$/$-/#P6*G'2"G/6* 63",,/<*25B*2C*$:*$25B'F E3,(Bh*;"&'B*"%*B'/*$"<<,/*2C*B'/*B(-,/*(%<*#"&'B*"%* B'/*$"<<,/*2C*25#*C#"/%<6'"3*0"B'*B'"6*G253,/F* D*0(%B/<*B2*356'*#/0"%<F*D*0(%B/<*B2*#5%*25B*2C*B'/* #/6B(5#(%BF*D*0(%B/<*B2*#56'*2%*B2*(%2B'/#*B23"GF*!5B*D* (,62*C/,B*62*0/(#:*2C*3#/B/%<"%&*/J/#:B'"%&*0(6*ci%/Fd* D*j56B*G25,<%PB*<2*"B*(%:$2#/F* k2'%* &5,3/<)* (%<* 0/* /QG'(%&/<* %/#J256* &,(%G/6F* 120* 025,<* 25#* C#"/%<6* #/(GBo*O25,<* B'/:* i%<* 32,"B/* 0(:6*B2*-(GK*25B*2C*C5B5#/*"%J"B(B"2%6*B2*<"%%/#o*O25,<* B'/:*C//,*2J/#0'/,$/<o*

B45K:458#L?;7#!M6#4K#$E=M6#N=5=M6E658# O':*<2*0/*02##:*62*$5G'*(-25B*'20*2B'/#6*3/#G/"J/*56o* 9(:-/*0/*0(%B*3/23,/*B2*B'"%K*0/,,*2C*56F*9(:-/* 0/*<2*%2B*0(%B*B2*c-5#</%d*(%:2%/F*

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Living Connected G2%%/GB"2%)* j56B* 2%/* C#"/%<F*O'(B* -/BB/#* 0(:* B2* G2%L %/GB*B'(%*B2*6'(#/*$:*625,o*+,,*2C*"BF*+,,*(B*2%G/F* D*'(J/*,/(#%/<*-:*<2"%&*(%<*C(","%&*(%<*<2"%&*(&("%* 2J/#*$(%:*:/(#6*B'(B*C#"/%<6'"36*B'#"J/*-/6B*0"B'*-"B6* 2C* 0(B/#* \$(%:* B"$/6* 2C* G2%%/GB"2%^* 2J/#* B'/* ,2%&* '(5,F*E/,CL#/J/,(B"2%)*:/6)*-5B*"%*<26/6F*+%<*"%*(33#2QL "$(B/,:*/V5(,*$/(65#/6*C#2$*-2B'*C#"/%<6F* n#F*k2'%*W20%6/%<*6(:6*"B*0/,,*"%*'"6*-22K*E(G&+(&H)& >& H)2+& 50")$,& 5(0)#)0R* c+BB(G'$/%B* ($2%&* -/6B* C#"/%<6* 02#K6*-/6B*0'/%*-2B'*3/23,/*(#/*J5,%/#(-,/*(%<*23/%)* (%<*$(K/*B'(B*J5,%/#(-","B:*(*%2#$(,*3(#B*2C*B'/*C#"/%<L 6'"3F* W'"6* "6* "$32#B(%B* -/G(56/* 0"B'25B* $5B5(,* J5,L %/#(-","B:)*2%/*3/#62%*-/G2$/6*B'/*G25%6/,2#*(%<*B'/* 2B'/#* B'/* G25%6/,//)* 0'"G'* "6* %2B* B'/* B#5/* %(B5#/* 2C* C#"/%<6'"3F*X#"/%<6'"3*"6*(,0(:6*(*B02L0(:*6B#//BFd@ O'/%* D* 5%,2(</<* 2%* $:* 5%6563/GB"%&* G2,,/&/* #22$$(B/)*D*B(,K/<*B2*'/#*(6*D*025,<*(*G25%6/,2#M(,,* (-25B* $/F* !5B* 6'/* '(<* %2B* 6"&%/<* 53* B2* 6/#J/* (6* $:* 3/#62%(,*G25%6/,2#r*6'/*'(<*6"$3,:*6"&%/<*53*B2*,"J/* 0"B'*$/*(6*(*C#"/%<F* 120* 2I/%)* D* 02%</#)* <2* 0/* (33#2(G'* C#"/%<6'"3* 0"B'*B'/*'23/*B'(B*0/*0",,*i%<*(*3/#62%(,*G25%6/,2#o* X"%<"%&* B'(B* 60//B* 632B* 2C* %2B* B22* $5G'* -5B* j56B* /%25&'* 6/,CL#/J/,(B"2%* "%* (* C#"/%<6'"3* G(%* C//,* ,"K/* (* <(%G/F* E2$/B"$/6* 0/* %//<* B2* B'#2BB,/* 25#6/,J/6r* 62$/B"$/6*0/*%//<*B2*B(K/*(*<//3*-#/(B'*(%<*63/(K*(%* '2%/6B*6/%B/%G/*(-25B*(*G5##/%B*6B#5&&,/F* 120* G(%* 0/* K%20* 0'/%* B2* 6(:* 0'(Bo* +%<* 0':* -2B'/#o*O':*%2B*j56B*B(K/*(*%(3o* D%B#2J/#B6*'(J/*(*<"6B"%GB*(<J(%B(&/*"%*B'/*6/,CL#/L J/,(B2#:*C#"/%<6'"3*<(%G/F*O/*G(%PB*'/,3*(%(,:b"%&*6"BL 5(B"2%6*(%<*3/23,/r*"B*j56B*G2$/6*0"B'*B'/*B/##"B2#:*2C* (%* (,0(:6L(GB"J/* $"%<F*O'/%* 0/* ,"6B/%* B2* 25#* -#("%6* (%<* G2$-"%/* 25#* K%20,/<&/* 0"B'* 25#* "%B5"B"2%)* 0/* i%<*G25#(&/*B2*B(K/*(*6B/3*B20(#<*C#"/%<6'"3F* 24

Honesty

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D*'(J/*(%*(0K0(#<*#/,(B"2%6'"3*0"B'*3'2%/6F D*#/(,,:*<2%PB*K%20*'20*"B*6B(#B/<F*9(:-/*B'/*3(#B:* ,"%/*0/*'(<*"%*$:*&#20"%&L53*:/(#6o*9(:-/*$:*"%B#2L J/#B/<*6/,C*#/(,,:*%//<6*-2<:*,(%&5(&/*B2*i%<*G25#(&/* B2*B(,KF*+%<*D*(,0(:6*02%</#*"C*$:*3'2%/*G(,,*0",,*"%L B/##53B*62$/2%/*"%*B'/*$"<<,/*2C*(%*"$32#B(%B*$//BL "%&*(B*02#K*2#*"%*(%*"%B/%6/*C($",:*<"6G566"2%F* E/J/#(,*:/(#6*(&2)*D*6/B*$:*#"%&*B2%/*B2*V5(GK*,"K/* (*<5GK*-/G(56/*2B'/#0"6/)*25B*"%*35-,"G)*D*j56B*"&%2#/<* B'/*%2#$(,)*C(GB2#:L3#/6/B*#"%&B2%/)*(665$"%&*"B*#(%&* C2#* 62$/2%/* /,6/F* W#5B'C5,,:)* B'/* '(#6'* V5(GK* 2C* $:* 3'2%/*$"##2#6*'20*D*C//,*(-25B*"BF*[J/#:*B"$/*"B*#"%&6M cV5(GK)*V5(GK)*V5(GKdMD*j5$3F*W'/*'(#6'*625%<*6G(#/6* $/)*-5B*D*(,62*02##:)*B#5,:)*(-25B*0'(B*D*0",,*'/(#*0'/%* D*(%60/#*B'/*3'2%/F* 120*#"<"G5,256h* 26

Honesty +%<*:/B*D*$56B*'2%/6B,:*(<$"B*B2*$:6/,C*B'(B*D*j56B* <2%PB*,"K/*B(,K"%&*2%*B'/*3'2%/F*D*025,<*62*$5G'*#(B'L /#*B/QB*2#*/$(",F*O'/%*D*G2$$5%"G(B/*B'#25&'*(*B/QB* 2#*/$(",)*D*'(J/*B"$/*B2*G#(I*$:*02#<6*G(#/C5,,:*(%<* 6(:*3#/G"6/,:*0'(B*D*%//<*B2*6(:*0"B'25B*6B5$-,"%&*(%<* 6(:"%&*62$/B'"%&*6B53"<F* !5B*D*'(J/*6/J/#(,*C#"/%<6*0'2*,2J/*B2*B(,K*2%*B'/* 3'2%/F* W'/:* &#(G"256,:* G(,,* $/* 3/#"2<"G(,,:)* K%20L "%&*B'(B*D*3#2-(-,:*0",,*%2B*G(,,*B'/$*-5B*0",,*6/%<*(%* /$(",*2#*B/QBF* +6*D*0#"B/*B'"6)*(*%/0*:/(#*'(6*-/&5%)*(%<*D*'/(#*(* ,2B*(-25B*./0*g/(#P6*#/62,5B"2%6F*E2$/*G'226/*(*02#<* B'/:*0(%B*B2*</i%/*B'/"#*:/(#F*E2$/*0(%B*B2*&/B*'/(,B':F* E2$/*0(%B*B2*#/(<*B'/*!"-,/*"%*(*:/(#F*9:*&2(,o*D*0(%B* B2* 02#K* 2%* G(,,"%&* $:* cDL,2J/LB(,K"%&L2%LB'/L3'2%/d* C#"/%<6*$2#/)*%2B*C2#G"%&*B'/$*B2*$(K/*(,,*B'/*/m2#B* B2*6B(:*"%*B25G'F* E"&'F*W'"6*C//,6*/$-(##(66"%&F*W'"6*C//,6*'(#<F* DB*(,62*C//,6*#"&'BF*W'/6/*3/23,/*$(BB/#*B2*$/F*D*0(%B* B2*G2%%/GB*0"B'*B'/$F*D*0(%B*B2*K%20*B'/"#*6B2#"/6F*D*G(%L %2B*/Q3/GB*B'(B*B'/:*0",,*(,0(:6*G2$$5%"G(B/*0"B'*$/* B'/*0(:*D*C//,*$26B*G2$C2#B(-,/F*D*'(J/*B2*02#K*(B*B'"6F* N2$$5%"G(B"2%* $(BB/#6* 62* $5G'* "%* -5",<"%&* C#"/%<6'"36)* <2/6%PB* "Bo*O'(B* "6* :25#* &2LB2* G2$$5%"L G(B"2%*$/B'2<o*+%<*<2*:25*K%20*:25#*C#"/%<6P*&2LB2* G2$$5%"G(B"2%* $/B'2<6o* N(%* :25* (<(3B* (6* %//</<* 62$/B"$/6o*+%<*G(%*:25*'(J/*(%*'2%/6B*G2%J/#6(B"2%* 0"B'*C#"/%<6*(-25B*'20*:25*G2$$5%"G(B/*-/6Bo* !"#$%3.%-./%7.8&0%

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Living Connected 6'/*%//</<*B'(B*D*'(<*,26B*$:6/,CF*+*0"6/*G25%6/,2#*/%L G25#(&/<*$/*B2*$(K/*(*,"6B*2C*B'"%&6*D*,2J/<*(%<*<2*2%/* B'"%&*2%*B'(B*,"6B*/J/#:*<(:F* E//$6*/&2G/%B#"G*B2*B'"%K*(-25B*0'(B*D*,2J/*B2*<2)* -5B*"C*D*<2%PB*B'"%K*(-25B*"B)*B'/%*D*6"$3,:*&/B*60/3B*53* "%B2* 2B'/#* 3/23,/P6* 3#/C/#/%G/6* (%<* -/G2$/* B'/* 3/#L 62%*B'/:*%//<F*W'(B)*(&("%)*C//,6*$2#/*,"K/*B'/*G25%L 6/,2#pG25%6/,//*#/,(B"2%6'"3F* +%:*#/,(B"2%6'"3*"%J2,J/6*B02*3/23,/MB02*J2"G/6F* !2B'*J2"G/6*$(BB/#F*DC*:25*'(J/*B'/*V5"/B/#*J2"G/)*:25* $(:*C//,*K"%<*(%<*,2J"%&*"%*,/BB"%&*:25#*J2"G/*B(K/*6/GL 2%<*3,(G/F*!5B)*"%*B#5B')*-:*G2%G/(,"%&*2#*-5#:"%&*:25#* J2"G/)*:25*C26B/#*<"6'2%/6B:*"%*:25#*#/,(B"2%6'"3F*g25#* C#"/%<*0",,*6B#5&&,/*B2*K%20*B'/*#/(,*:25F* D*$(##"/<*(*$(%*0"B'*6B#2%&*23"%"2%6*(-25B*(,,*62#B6* 2C*B'"%&6F*k56B*,(6B*%"&'B*'/*6("<)*c120*G25,<*(%:2%/*%2B* ,"K/*G'2G2,(B/*35<<"%&o*D6%PB*B'"6*:25#*C(J2#"B/*</66/#Bod* W#5B'C5,,:)*%2F*D%*C(GB)*D*025,<*#(B'/#*'(J/*(*,(#&/* 3,(B/*2C*&#//%*-/(%6F* e0%"%&*0'(B*D*,2J/*(%<*63/(K"%&*"B*(,25<*'(6*B(K/%* /m2#B*C2#*$/F*.2B*62*$5G'*C2#*k2'%F*1/*'(6*&#(G"256,:* ,/(#%/<*B2*(6K*$/*C#/V5/%B,:)*cO'(B*<2*:25*,2J/od n#F* Z(#:* N'(3$(%* 0#2B/* (* C(-5,256)* -/6BL6/,,"%&* -22K*(,,*(-25B*B'(B*V5/6B"2%*(%<*'20*"B*"$3(GB6*#/,(L B"2%6'"36FA*l%20"%&*0'(B*:25*,2J/*$(BB/#6*(6*<2/6*56L "%&*:25#*02#<6*B2*6B(B/*0'(B*:25*,2J/*"%*B'/*G2%B/QB*2C* (*C#"/%<6'"3*\(%<*"%*(*$(##"(&/^F*+%<)*2C*G25#6/)*,"6B/%L "%&*B2*0'(B*:25#*C#"/%<*,2J/6*$(BB/#6*B22F* !"#$%9#5*7-:.9:.(*)*'%;#*'%3.%-./%4#((-%2*$"%-./0%

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Honesty (%<* 25#* #/,(B"2%6'"36F* W'/* $2#/* 0/* 5%</#6B(%<* (%<* (GK%20,/<&/*25#*C($",:L2CL2#"&"%*3("%)*B'/*-/BB/#*0/* G(%*C2#&/*6B#2%&)*(5B'/%B"G*C#"/%<6'"36F* D%* '/#* B'25&'BC5,* -22K* I>J"$%& I>00">%)& H)>4+"F4=)* (5B'2#*n2#2B':*Z#/G2*/Q3,("%6R*c.2B*,2%&*(I/#*0/*0/#/* $(##"/<)*N'#"6B23'/#*(%<*D*6B(#B/<*'(J"%&*G2%s"GB6*(-25B* 0'(B*"B*$/(%B*B2*-/*'2$/*"%*B"$/*C2#*<"%%/#Fd*W'/:*<"<* B'/*<(%G/*2C*(%&/#*(%<*(32,2&:*-5B*K/3B*#/B5#%"%&*B2*B'/* 65-j/GB*5%B",*n2#2B':*B22K*(%*'2%/6B*,22K*(B*'/#*3(6BF n5#"%&* $:* $"<<,/* (%<* '"&'* 6G'22,* :/(#6)* <"%%/#* G25,<* -/*(*B/%6/*(m("#F*K(4=,&L>,&M)&($&+"9)N&K(4=,&6)&M)&2(M)0N& /F&6)&G>2$1+O&6(G&G(4=,&I(9&0)27($,N*W'/#/*0(6*(%*2-J"L 256*G2%%/GB"2%*-/B0//%*$:*G'",<'22<*025%<6*(%<*25#* $(#"B(,*6B#"C/F*N'#"6B23'/#P6*6B#5&&,/*0"B'*B"$/*$(%(&/L $/%B* 5%G2J/#/<* $:* 5%#/62,J/<* 3("%* (%<* ($3,"i/<* $:* 5%3#2G/66/<*(%&/#F*9:*#/632%6/*#/3,"G(B/<*$:*C($",:*2C* 2#"&"%P6* 3(BB/#%6* (%<* G/#B("%,:* <"<* %2B* '/,3* N'#"6B23'/#* C//,*,2J/<*2#*&#20*"%*'"6*B"$/*$(%(&/$/%B*6K",,6F?

DC*:25*'(J/*%/J/#*B(K/%*(*,2%&)*'2%/6B*,22K*(B*:25#* &#20"%&L53*:/(#6)*3,/(6/*<2F*eB'/#0"6/)*:25*0",,*G(##:* B'(B*3("%*(%<*C#56B#(B"2%*"%B2*G5##/%B*#/,(B"2%6'"36)*#/L 3/(B"%&*5%'/(,B':*3(BB/#%6F !"#$%4"#77&')&,%-./0%

X2#*$26B*2C*$:*,"C/*D*'(J/*6'($/<*$:6/,C*(-25B*C(G"%&* G'(,,/%&"%&* 62G"(,* 6"B5(B"2%6F* D* '(J/* $5BB/#/<* B2* $:L 6/,C*62$/*J/#6"2%*2C)*ce')*G2$/*2%h*n2%PB*,/B*C/(#*0"%F* k56B*<2*B'"6F*g25*'(J/*B2F*eB'/#*3/23,/*<2*"Bhd +6* (%* "%B#2J/#B)* D* B'#"J/* "%* V5"/BF* E3/%<"%&* B"$/* (B*'2$/*(,2%/*65"B6*$/*j56B*i%/F*D%*C(GB)*"B*$(K/6*$:* '/(#B* 6"%&F* +BB/%<"%&* (* %/"&'-2#'22<* -,2GK* 3(#B:)* (* C($",:* #/5%"2%)* (* <"%%/#* 3(#B:* 0"B'* 3/23,/* D* <2%PB*

Living Connected K%20*0/,,)*2#*j2-*B#("%"%&*"%*(%2B'/#*C(G","B:*0'/#/*D* <2%PB*%2#$(,,:*02#K*(,,*$(K/*$:*'/(#B*325%<F*W#5,:F* O/*"%B#2J/#B6*'(J/*62*$5G'*&2"%&*2%*"%*25#*-#("%6* B'(B* 0/* G(%* 6B#5&&,/* B2* G2##(,* (%<* 2#&(%"b/* B'26/* B'25&'B6*"%B2*(*G2'/#/%B*6/%B/%G/)*/63/G"(,,:*"%*(*,25<)* 5%C($","(#*/%J"#2%$/%BF*W'/*0'2,/*3#2G/66*G(%*$(K/* 56*C//,*5BB/#,:*/Q'(56B/<*(%<*"%*&#/(B*%//<*2C*(*,2%&*%(3F* D%*(*</,"&'BC5,*/3"62</*2C*B'/*P)G&Q(0J&B"9)2*32<L G(6B* B6)& L>"=C)* c+* E3/G"(,* [3"62</* C2#* l"<6R* W'/* X/(#* X(G/#d)*%"%/L:/(#L2,<*[,,(*9(%/#6*B(,K6*G(%<"<,:*(-25B* '/#* 20%* 3(#B"G5,(#)* 3(#(,:b"%&* C/(#6* 2C* B'#20"%&* 53* (%<*B2#%(<2/6*(%<*'/#*e-6/66"J/*N2$35,6"J/*n"62#</#* \eNn^F*E'/*(,62*</6G#"-/6*(*X/(#*X(G/#6*65$$/#*G($3* 0'/#/*6'/*,/(#%/<*B2*C(G/*\(%<*B(,K*B2^*'/#*C/(#6F [,,(* %($/<* '/#* eNn* ceG"/d* (%<* 6(:6* 6'/* "$(&L "%/6*'"$*2#*'/#*(6*(*-,5/*-5--,/*"%6"</*'/#*-#("%M(* 6%/(K:* -,5/* -5--,/* -/G(56/* 6'/* <2/6%PB* K%20* 0'(B* '/*2#*6'/*0",,*<2FT [,,(* 6//$6* B2* '(J/* <"6G2J/#/<* B'(B* 63/(K"%&* B'/* B#5B'*(-25B*'20*6'/*C//,6*</s(B/6*#(B'/#*B'(%*"%s(B/6* B'/*C/(#r*"%*C(GB)*"B*3236*B'/*-,5/*-5--,/*2C*C/(#F* D*'(J/*<"6G2J/#/<*B'/*6($/*B'"%&F*W/,,"%&*$:6/,C)*R42+& 24*J&"+&47O&%)+&(#)0&C(402)=FO&>$,&,(&G6>+&>$&)@+0(#)0+&G(4=,& ,()*<2/6%PB*02#KF*!5B*B/,,"%&*$:6/,C*B'/*B#5B'*(-25B*'20* D* C//,* "%* (* 6"B5(B"2%* \2#* (-25B* (%* 53G2$"%&* 6"B5(B"2%^)* -(6/<*2%*$:*"%B#2J/#B/<*3/#62%(,"B:)*<2/6*02#KF* 9:*C#"/%<*E'(#,(*#/G/%B,:*'(<*(*6"&%"iG(%B*-"#B'<(:F* 1/#*6"6B/#*%2B"G/<*C#2$*X(G/-22K*B'(B*D*K%/0*E'(#,()*62* 6'/*$/66(&/<*$/*(%<*"%J"B/<*$/*B2*(*65#3#"6/*-"#B'<(:* 3(#B:*(B*(*,2G(,*#/6B(5#(%BF*D*K%/0*B'(B*D*025,<*K%20*%2* 2%/*/QG/3B*$:*C#"/%<*(%<*'/#*'56-(%<F*X2#*6/J/#(,*<(:6* D* C2#$5,(B/<* /QG56/6R* -56:* B"$/* 2C* :/(#)* -"&* 0#"B"%&* 3#2j/GB)*%2B*C//,"%&*&#/(B*F*F*F*+%<*B'/%*D*'(<*(*6/#"256* B(,K*0"B'*$:6/,CR*86>0=>&"2&C(40&F0")$,D&Q(4&G>$+&+(&*)=)A

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Honesty D*<2%PB*#/(,,:*,"K/*%/B02#K"%&*/J/%B6M(,,*B'/*%2"6/* (%<*6$(,,*B(,K*0"B'*3/23,/*D*<2%PB*K%20*0/,,F*D*0",,* G2%6"</#*(6K"%&*B2*$//B*2%/*2#*B02*G2,,/(&5/6*C2#* <"%%/#*"%6B/(<*2#*(BB/%<"%&*B'/*/J/%B*C2#*(*6'2#B* ($25%B*2C*B"$/*2#*B/,,"%&*G2,,/(&5/6*D*j56B*%//<* 62$/*<20%B"$/*%20)*-5B*D*G25,<*$//B*C2#*-#/(KL C(6BF*

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Living Connected K)&*>42)&(402)=#)2&>&=(+&(F&7>"$&M)*>42)&G)&(U)$&)@7)*+& F0(9&>&F0")$,&G6>+&($=C&3(,&*>$&%"#)D& +6* (* B//%(&/#* D* <"6G2J/#/<* B'/* !22K* 2C* 46(,$6* "%* B'/*!"-,/R =2#<)* '(J/* $/#G:* 2%* $/r* (,,* <(:* ,2%&* B'/* /%/$:* B#2236* 3#/66*"%F*E2*$(%:*(#/*3#25<*B2*i&'B*(&("%6B*$/r*'20*B'/:* ,2%&*B2*G2%V5/#*$/F* !5B*0'/%*D*($*(C#("<)*D*0",,*35B*$:*G2%i</%G/*"%*:25F* g/6)*D*0",,*B#56B*B'/*3#2$"6/6*2C*Z2<F*+%<*6"%G/*D*($*B#56BL "%&*'"$)*0'(B*G(%*$/#/*$(%*<2*B2*$/o*W'/:*(#/*(,0(:6* B0"6B"%&*0'(B*D*6(:F*+,,*B'/"#*B'25&'B6*(#/*'20*B2*'(#$*$/F* W'/:*$//B*B2&/B'/#*B2*3/#C/GB*B'/"#*3,(%6r*B'/:*'"</*-/6"</* B'/* B#(",)* ,"6B/%"%&* C2#* $:* 6B/36)* 0("B"%&* B2* K",,* $/F*W'/:* /Q3/GB*B2*&/B*(0(:*0"B'*"BF*n2%PB*,/B*B'/$)*=2#<F*D%*(%&/#* G(6B*B'/$*B2*B'/*&#25%<F* g25* '(J/* 6//%* $/* B266"%&* (%<* B5#%"%&* B'#25&'* B'/* %"&'BF*g25*'(J/*G2,,/GB/<*(,,*$:*B/(#6*(%<*3#/6/#J/<*B'/$* "%*:25#*-2BB,/h*g25*'(J/*#/G2#</<*/J/#:*2%/*"%*:25#*-22KF* \46(,$*?TR7uY*W=!^

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Honesty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i,,/<* $:*B(%K*0"B'*1"6*,2J/F*D*B'/%*'(J/*/%/#&:*B2*#/(G'*25B* B2*2B'/#*3/23,/F*DC*D*<2%PB*C5/,*$:*625,*0"B'*Z2<LB"$/)* '20/J/#)*D*"%/J"B(-,:*6//K*2B'/#*,2J/6*B2*C5/,*$:*625,)* "%G,5<"%&*C#"/%<6F*

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Living Connected 0/* G(%* 6(:* B2* /(G'* 2B'/#)* cDC* :25* %//<* 56* B2* G2$/* (B* B02*"%*B'/*$2#%"%&)*0/*0",,*G2$/Fd O'(B*(-25B*:25o*n2*:25*C//,*0",,"%&*(%<*(-,/*B2*$/%L B"2%*2%/*2#*B02*6/,CL#/J/,(B2#:)*'2%/6B*-"B6*B2*(%*(GV5("%L B(%G/*(%<*,(:*B'/*C25%<(B"2%*C2#*(*32B/%B"(,*C#"/%<6'"3o* B?=AA65M6#R4C:#$58:4J6:86H#S6AK W'"%K*2C*62$/2%/*:25*K%20*(*-"B*-5B*025,<* ,"K/*B2*K%20*2%*(*<//3/#*,/J/,F*N2%6"</#* (*%/"&'-2#)*(*G202#K/#)*B'/*3(#/%B*2C* 2%/*2C*:25#*G'",<P6*C#"/%<6)*(*6"6B/#L"%L ,(0)*-#2B'/#L"%L,(0)*(*G256"%F*Z"J/%*:25#* 5%"V5/*3/#62%(,"B:)*'20*G(%*:25*(<<*2%/* -"B*2C*6/,CL#/J/,(B"2%*B2*B'"6*#/,(B"2%6'"3o 4/#'(36*:25*'(J/*$(</*&/6B5#/6*2C*G2%%/GB"2%*"%* B'/* 3(6B* 0"B'* 62$/2%/* (%<* 0(BG'/<* (6* B'(B* 3/#62%* /#/GB/<*(*#2(<-,2GK*2#*&#"$(G/<*(%<*G'(%&/<*B'/*65-L j/GB*2#*&266"3/<*(-25B*:25#*6B#5&&,/*-/'"%<*:25#*-(GK* B2*62$/2%/*/,6/F* .2B*/J/#:2%/*'(6*B'/*G25#(&/*(%<*6B($"%(*B2*,/(#%* B'/*<(%G/*2C*C#"/%<6'"3F*l//3*,22K"%&*C2#*B'26/*3/23,/* 0'2*<2)*B'26/*3/23,/*0'2*G(%*6(:*B#5B'C5,,:)*cDP$*(*$/66* (%<* 62* (#/* :25Fd* n2%PB* &"J/* 53* 2%* C#"/%<6'"3* -/G(56/* 2C* 62$/* 3("%C5,* $"6i#/6F* D%6B/(<)* G2$$"B* :25#6/,C* B2* ,/(#%"%&*B'"6*#"&2#256*<(%G/*0"B'*65G'*#"G'*#/0(#<6F* +%<*#/(<*2%*B2*<"6G2J/#*'20*&/%/#26"B:)*,"J"%&*23/%L '(%</<*(%<*23/%'/(#B/<*G(%*%5#B5#/*C#"/%<6'"36F*

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