525
When you’re saving lives, numbers matter.
LifeCenter Northwest 2012 Report to the Community
+62 lives saved
Numbers tell a story.
2011: 463 / 2012: 525
through organ donation
Compared to all prior years, 2012 was extraordinary for LifeCenter Northwest. We saved more lives. We helped more families find meaning in their time of loss. We strengthened our existing partnerships and forged many new ones. We grew bigger and more committed than ever to saving lives through organ and tissue donation.
+8,475 lives improved through tissue donation
2011: 20,250 / 2012: 28,725
+13 organ donors 2011: 163 / 2012: 176
+115 tissue donors 2011: 269 / 2012: 384
+10 hospital tissue partners 2011: 75 / 2012: 85
+25 employees at LifeCenter Northwest
2011: 78 / 2012: 103 Jason Brockmann, age 18. Read on to find out how Jason’s gift changed more than 141 lives.
Message from the President KEVIN J. O’CONNOR
We’re in the business of saving lives. And in 2012, the progress we made helped us save more than ever. It is a privilege to report on the progress we have made in recent years. Thanks to our unwavering focus on working together to save and improve lives, combined with the generosity of hundreds of donors and donor families, we recovered a record number of organs and tissues for people in need in 2012.
and hardships. A commitment to collaboration has strengthened and solidified our internal culture, and has greatly increased our effectiveness in working with other organizations. As a result, people throughout our large service area, including Alaska, Montana, north Idaho, and Washington, are better served than ever before.
We are deeply indebted to those we partner with in this work, including donor families, donor hospitals, transplant programs, tissue processors, medical examiners, legal authorities, government officials, advisory and governing board members, and many others. Our success is the direct result of working hand-in-hand with our partners as a truly interdependent system. It has been a pleasure to develop, strengthen, and nurture these relationships. Together, we have established a strong foundation, which we will continue to build upon in the years ahead.
On behalf of all of us at LCNW, I can assure you we will continue to act on our belief that “the main thing is to keep the main thing the main thing.” And the main thing is increasing the supply of organs and tissues for those in need. We look forward to continuing on our journey of growth and improvement, so that others may live full and healthy lives.
Our core values of integrity, respect, service, collaboration, and courageous leadership serve as our driving force. These values are evident in everything we do, and we pride ourselves in doing the right thing, even when doing the right thing is fraught with challenges
KEVIN J. O’CONNOR President & CEO
9
1
2010 SCH donors
2012 SCH donors
HOSPITAL CASE STUDY
When you’re saving children’s lives, finding more donors matters. “Traditionally, the transplant team hasn’t worked with the critical care team because of the perceived conflict of interest. However, that line of thinking does not make sense when we all share a common goal: improving quality and clinical outcome— which should be the ultimate objective from the U.S. Congress down to the bedside nurse. It is like a breath of fresh air that we have overcome this taboo.”
— Yuk Law, MD, Director of the Cardiac Transplant and Heart Failure Services at Seattle Children’s Hospital
HANNAH MAE’S STORY A couple of years ago, our lead transplant cardiologist Dr. Yuk Law began asking why Seattle Children’s Hospital (SCH) didn’t have very many donors. Pediatric donors are rare and critical for many of our waitlist patients. As the largest pediatric hospital in our region, it was time to ask a critical question: why were there so few from Seattle Children’s Hospital? We reached out to LifeCenter Northwest to find answers, and those conversations led to a positive shift in our processes and culture. One approach was consistent and persistent education to those that provide direct care in our ICUs. Kevin O’Connor (CEO and president of LifeCenter Northwest) also encouraged our transplant leadership team to overcome the perception of conflict of interest and participate in the donor processes. This led to improvement in our policies and processes around donor referrals— which in turn brought more education.
Soon, other key clinical leaders got involved. Each of these people became internal advocates for organ donation within Seattle Children’s Hospital, and sought out ways to improve communication and provide education to their peers. We started to see more donors—in the two years since this effort began, we have gone from having one donor per year to having nine in 2012— and the teams that took care of the donors could see the value in the process for all involved. Building a trusting relationship with LifeCenter Northwest has benefitted our transplant program and patients, our staff, and the generous donor families that seek meaning in their time of tremendous loss. We are thankful to LifeCenter Northwest for helping us succeed together—as we both build stronger programs to serve our community. —Kathy Jo Freeman, Director of the Transplant Service Line at Seattle Children’s Hospital
OUR SUCCESSES ––––––––––––––––––––––––––– 525 organs transplanted in 2012, a 13.4% increase from 463 organs transplanted in 2011 ––––––––––––––––––––––––––– 48% increase in the number of organ donors over the past four years ––––––––––––––––––––––––––– Most organ donors in one year in the history of LCNW at 176 ––––––––––––––––––––––––––– 352 organ donor family members supported in 2012: an 8% increase from the 326 in 2011 –––––––––––––––––––––––––––
After a long labor, our baby girl was born naturally, placed on my chest for a moment, and then the nurse began to suspect something wasn’t right. The nurse hooked her up to a heart monitor just to be safe. What they saw next, no one expected... Hannah Mae’s heart rate was 251 beats a minute. Her oxygen levels were at 60%. They brought my daughter to me, told me to kiss her, and then they whisked her away to the NICU. The months that followed were an emotional roller coaster, with Hannah Mae being treated at Seattle Children’s Hospital—but we eventually learned that with a new heart, Hannah Mae would have the opportunity to as normal a life as any parent would want for their child. The morning of my oldest son’s ninth birthday, I received a phone call from the nurse on duty with Hannah Mae. She told me I needed to change my plans for the day. I did not know what to think after hearing the words that
I had been waiting to hear for 118 days. I will never forget that moment as I fell to the hardwood floors beneath me and cried. HANNAH MAE IS GETTING HER HEART TODAY! Before we headed to the hospital I stopped to share the news with the boys. My 9-year-old instantly knew I was crying, and he is always so worried about me. As my boys stood there I got to give them news of their sister getting her heart, many tears were shed and hugs were given, and then we prayed. Hannah Mae has now had her new heart for 5 months. It has been a learning experience for our family and has been a challenge too, but Hannah Mae is an energetic, happy little girl who loves to smile and move to the music. Her brothers are constantly teaching her new things and love to read her stories. Our lives are forever changed because of organ donation. —Jennifer Campbell, Hannah Mae’s mother
141
1 donor
lives improved
TISSUE RECOVERY SERVICES
JASON’S STORY
When you’re helping people live better lives, making the most of every gift matters. OUR SUCCESSES ––––––––––––––––––––––––––– Record number of tissue donors in 2012 with 383 ––––––––––––––––––––––––––– LifeCenter Northwest averages 75 tissue grafts per donor ––––––––––––––––––––––––––– Supported 581 tissue donor families in 2012—a 43.5% increase from 405 in 2011 –––––––––––––––––––––––––––
“We were SO amazed and tears came to our eyes when we heard the news that Jason has impacted more than 141 lives— especially the breadth of the individuals helped and given another chance at health and life because of Jason’s donations.” —Tammy Brockmann, Jason’s mother
Every day, our Tissue Donation Services teams have the privilege of helping improve people’s lives— by offering them the chance to live without constant back pain, walk without a debilitating limp, be spared an amputation, celebrate a first birthday after a severe cardiac defect is repaired, or win back a life that was severely limited by trauma or disease. Since the first year of our tissue program in 2008, we’ve steadily grown in the number of musculoskeletal, skin, and cardiovascular tissue grafts recovered by our tissue team. To date, we have been able to offer over 75,000 tissue recipients the opportunity for hope and healing. Our team averages 75 grafts per donor and works with multiple processors, including Community Tissue Services (CTS), the largest nonprofit provider of skin for burns in the United States, and Musculoskeletal Tissue Foundation (MTF), the largest tissue processor in the world, with the best record of safety and quality.
In 2012, we set organizational records for the most tissue donors in one month, as well as the most tissue donors in one year—and on November 20, our Montana tissue team left Sacred Heart Medical Center with a historic sense of accomplishment: we had reached our 1000th donor, a fitting milestone for the hard work, dedication, and collaboration of the past 4 years. Providing high-quality tissue for transplant is one way we honor our donors and their families, and what makes us a valuable recovery partner— and we’re proud and thankful for our landmark year. Most importantly, we owe a huge debt of gratitude to the hundreds of donors and donor families we have had the honor to work with—for their generosity, courage, and selfless acts.
The generosity of just one person can change so many lives. Jason’s gift improved 141 lives (and counting) in 27 different states.
Jason was one of a kind. He lived life to the fullest and accomplished more in 18 years than most ever will. He was fun, energetic, spiritual, and open minded. He had a creative side and loved music. He was a friend to all, did not judge others, and accepted all people regardless of their station in life. He was very generous, humble, and unassuming. Jason was an accomplished, gifted, and hardworking athlete and started playing year round sports in kindergarten. He enjoyed sports greatly and was committed to his teams. Jason was just 18 years old, a senior in high school and scheduled to graduate in June. Jason loved hanging out with his friends and was simply walking two blocks from our home to visit a friend and play video games, when he was hit and killed senselessly by a truck alongside the shoulder of the road. As a final generous action—and at his request long before his passing— Jason gifted every available organ and tissue he could to promote and save the lives of others.
Jason wholeheartedly supported the donation of his organs and tissues. He would have had no qualms about giving the “skin off his back” to a friend or stranger... which he did literally! We also, as his family, completely support his donation. We were SO amazed and tears came to our eyes when we heard the news that Jason has impacted more than 141 lives—especially the breadth of the individuals helped and given another chance at health and life because of Jason’s donations. It gave us a glimpse into what God talks about in Romans 8:28: “And we know that all things work together for good to them that love God, to them who are the called according to his purpose.” —Tammy Brockmann Jason’s mother
FINANCIAL REPORT
LETTER FROM THE CHAIRMAN
Facts & Figures
Reflecting on the remarkable successes of 2012 at LifeCenter Northwest, it is an honor to serve on the board of such a communityfocused, values-driven organization. The continual progress and record-breaking numbers attained over the past year exemplify the steadfast dedication the staff and administration have to their mission.
LifeCenter Northwest is one of 58 federally designated nonprofit organ procurement organizations (OPO) in the United States. LifeCenter Northwest works together with families, medical professionals, and communities in Alaska, Montana, north Idaho, and Washington to save and improve lives through organ and tissue donation.
2012 Total Revenue*
Financial Position*
$22,622,633
DECEMBER 31, 2012
Tissue Procurement $3,182,208 Contributions & Others $403,525
$ 6,993,506 $ 4,860,311
Net Assets
$ 2,133,195
Organ Procurement $19,036,900
BY YEAR
176 163 142
141 119
$20,203,416 Administration & General $3,606,972
Tissue Procurement $2,687,199
2008 2009 2010 2011 2012
BY YEAR
383
Organ Procurement $12,001,092
270 154
127
51
2008 2009 2010 2011 2012 *Financials unaudited at time of report
Transplant Partners
Governing Board Members
Advisory Board Members
Gerard Fischer, FACHE Vice Chair Vice President, Providence Sacred Heart Medical Center Spokane, WA
Jim D. Young, CPA Treasurer Issaquah, WA Aliza Sherman Risdahl Member at Large Strategic Internet and Social Media Consultant, Conversify, Inc. Tok, AK Carlos Olivares Member at Large Executive Director, Yakima Valley Farm Workers Clinic Toppenish, WA
Tissue Donors Program Development & External Affairs $1,908,153
Ray DiCasparro Chair
Elaine Morse Secretary General Manager, Optimal 365 Sammamish, WA
Organ Donors
2012 Total Expenses*
Over the past year we have seen the strengthening of partnerships, the expansion of a team that holds the organization’s values to the highest degree, and a steady commitment to community that has propelled LifeCenter Northwest forward to achieve their best year yet. The mission of this organization has high stakes, but through courageous leadership and collaboration we have seen this team rise to the challenge.
Ray DiCasparro Chair Kirkland, WA
Assets Liabilities
The service provided by the employees of LifeCenter Northwest not only saves lives, but also brings hope to communities from the northern point of Alaska to the eastern border of Montana—and we, as a board, are proud to be part of that service.
Maude Blair Member at Large Staff Attorney, NANA Development Corporation Anchorage, AK
Ruth A. McDonald, MD Member at Large Pediatrician-in-Chief Director, Clinical Nephrology Medical Director, Solid Organ Transplantation and Ambulatory Services Seattle Children’s Hospital Seattle, WA Walter Kemp, MD Member at Large Deputy State Medical Examiner State of Montana Missoula, MT Kevin O’Connor Nonvoting Member President & CEO, LifeCenter Northwest Bellevue, WA
Monty Montoya, Chair SightLife Seattle, WA
Arlene Mitterholzer Donor Family Member Puyallup, WA
Debbie Whitlock, Vice Chair/Secretary Recipient Family Member Seattle, WA
Karen Nelson, PhD Puget Sound Blood Center Seattle, WA
Geoff Austin University of Washington Medical Center Seattle, WA
Okechukwu Ojogho, MD LifeCenter Northwest Medical Director Providence Sacred Heart Medical Center Spokane, WA
Megan Clark LifeCenter Northwest Bellevue, WA Karen Edmondson, RN Providence Alaska Medical Center Anchorage, AK Kathy Jo Freeman, RN Seattle Children’s Hospital Seattle, WA Shirley Harney-Taylor Donor Family Member Tukwila, WA Marquis Hart, MD Swedish Medical Center Seattle, WA Vickie Hatzenbeller Benefis Hospitals Great Falls, MT Patrick Healey, MD Seattle Children’s Hospital Seattle, WA Ellen Klohe, PhD Inland Northwest Blood Center, Reg HQ Spokane, WA Christian Kuhr, MD Virginia Mason Medical Center Bellevue, WA
© 2013 LifeCenter Northwest. All rights reserved. All other trademarks are property of their respective owners. Design: Studio Rayolux
Becky Pierce Harborview Medical Center Seattle, WA Jorge Reyes, MD University of Washington Medical Center Seattle, WA Todd Seiger Providence Sacred Heart Medical Center Spokane, WA Michael Souter, MD Harborview Medical Center Seattle, WA Timothy Stevens Providence Sacred Heart Medical Center Spokane, WA Deborah Swets Washington State Hospital Association Recipient Family Member Seattle, WA Bruce Zalneraitis Life Alaska Donor Services Anchorage, AK
11245 SE 6th St., Ste. 100 Bellevue, WA 98004 www.lcnw.org main (877) 275-5269 (425) 201-6563 fax (425) 688-7641