This is a vast continent of contrasts. Geographically, the differences are extreme. Culturally, there is so much to intrigue. Here it’s not only accents that change, but also the heritage, the customs, the tastes, the pace, the humour, the very essence of life, inspired by all kinds of influences. With American Queen Voyages™ explore further inland as only paddle steamships can or take to the open sea to experience what adventure really means. Sate your curiosity and travel in a way that remains to this day the most authentic North America.
INTRODUCING AMERICAN QUEEN VOYAGES
To really see North America, to understand the land and its people, you need to explore not only the iconic cities, but the pathways between. American Queen Voyages encourages guests to slow down and meander the waterways, to explore an America you thought you knew, in an entirely different way.
American Queen Voyages embodies the story of America’s fabled rivers in our iconic red paddle wheelers. Over the past 10 years, our flagship riverboat, American Queen, has traversed the waterways throughout the Deep South and the Heartland. She meanders as far north as Minneapolis, as far south as New Orleans, and as far west as Pittsburgh, on occasion even journeying along the Tennessee and Cumberland rivers. On the Mississippi, she’s joined by American Duchess, our boutique riverboat, while American Empress calls the Columbia and Snake rivers of the Pacific Northwest her home, while American Countess travels where the soul of the American South flows.
We’ve built an award-winning fleet of paddle wheelers and boats. They’re your home away from home, and wherever they go, curious locals line up along the shores welcoming passengers when they arrive and waving goodbye when they leave. Every journey is all-inclusive and complete with on board activities, shore excursions, genuine hospitality, elevated dining, and sophisticated accommodation.
On every journey discovery runs deep. From the sounds of New Orleans Jazz to the taste of Memphis barbecue and the tales of Mark Twain, our iconic red paddle wheelers churn with new possibilities and adventure ahead.
The first steamboat to travel the Mississippi was the New Orleans. Without her, Samuel Clemens would never have become a steamboat pilot or become an author by the name of Mark Twain, and cities like Memphis and St. Louis would be small towns rather than transportation hubs.
Mark Twain’s iconic novel, ‘The Adventure of Huckleberry Finn’ is published, enshrining the Mississippi river as an ideal of freedom.
The American Queen is the largest steamboat paddle wheeler ever built. Spanning 418 feet the steamboat features 6 decks, over 200 staterooms and suites and requires a crew of over 170 people.
1811 1844 2012 2014
American Queen Voyages acquires and restores the American Queen to her former glory. The American Queen is christened in Memphis by Godmother Priscilla Presley with a bottle of champagne and sets sail on her first voyage.
American Empress joins the fleet as a dedicated vessel for the Snake & Columbia River.
1995 2021 2022
Although built in 2020, American Countess was christened in 2021. The inaugural season of the newly built Ocean Victory begins with a landmark expedition to the hidden wilderness of Alaska and British Columbia.
EXPLORE THE WONDERS OF NORTH AMERICA
Embark on a journey through the hidden corners of North America, where a deeper discovery of the continent awaits. Step into a Mark Twain story on the mighty Mississippi River, where the sights, sounds, and smells of New Orleans serve as a warm welcome. Explore the rugged coasts of Alaska as naturalists lead the way. Let your curiosity guide you through the history, traditions and cultures of North America.
Immerse yourself in the untouched wilderness of Southeast Alaska, venturing deep into its hidden treasures, which embody the true meaning of the great outdoors. Experience a profound connection to the land and its people as you explore remote indigenous villages and engage with their rich cultures.
For centuries, the allure of the Columbia and Snake Rivers has beckoned explorers and adventurers alike. Follow in the footsteps of US explorers Lewis and Clark, as you embark on an adventure through timbered landscapes, breathtaking coastlines and rolling hills dotted with vineyards. Immerse yourself in the rich tapestry of Native American history, where adventure awaits at every river bend.
In this beautiful region, majestic bald eagles soar over verdant landscapes, architectural wonders and towering skylines, while along the river bends, charming historic towns invite you to explore. Discover the enchanting region that was a muse to Mark Twain, whose literary works brought this picturesque area to life.
Be swept away by the mesmerising songs, sounds and currents of the Delta and immerse yourself in the soulful melodies of Memphis and New Orleans jazz. Indulge in the heart warming flavours of Southern cuisine that nourish the spirit and experience history firsthand at the Civil War battlefields of Vicksburg.
Experience the captivating beauty and rich history of the American South as you journey along the meandering Cumberland and Tennessee rivers. Listen as country music echoes along the river and marvel at the majestic bluffs and golden horizons that grace the landscape. Embrace the serene river life as the paddlewheel carries you through small-town America.
ENRICHING DISCOVERIES, STYLE & COMFORT
The waterways are our home, and when you travel with us, they will be yours, too. We invite you to embark on a voyage that will transport you to the heart of America’s storied history, where the present intertwines seamlessly with the past. From the unmatched luxury of our vessels to the captivating destinations and exceptional experiences that await you, choosing American Queen Voyages is a decision to discover the essence of river cruising.
Authentic Paddle Wheelers
With their unique characteristics, sophistication and sense of nostalgia, our red paddle wheelers are iconic, and embody the sense of an authentic experience. Our beautifully restored vessels showcase the grandeur and old-world charm of river cruising with modern comforts.
All-inclusive
We’ll take care of you when you travel with us. From your pre-cruise hotel stay until it’s time to say goodbye, we’ve considered each and every moment, so that all you need to do is enjoy it. Every meal, each beverage and all of our enriching shore excursions are included, as well as access to our entertainment facilities while on board.
Enriching excursions
We strive for meaningful experiences in every itinerary, and when you step off the boat to explore ports of call, our carefully crafted shore excursions immerse you in the destination. There is something for every traveller, whether its discovering hidden gems and iconic landmarks, relishing regional cuisine, or unwinding on the deck as you delight in the breathtaking scenery that unfolds before you.
At your service
Our vessels are intimate, welcoming and service-focused. With a lower guest capacity, there is almost one crew member to every two guests, ensuring you’ll enjoy a more personalised experience, intimate atmosphere, and gracious hospitality. With American Queen Voyages, you’re not one of many; you’re one in a million.
Make new memories & friends
Meet like-minded travellers who share stories and invite you to do the same. Forge new friendships and engage in meaningful conversations as you explore together. Our warm, inviting ambience sets the stage for cherished moments and lifelong connections.
Savour the flavour
The culinary experience aboard our ships is an intrinsic part of the overall journey, giving you a deeper appreciation of the places you’ll explore. Every voyage includes exquisite dining experiences featuring locally sourced and regionally inspired menus prepared on board by our skilled gourmet chefs.
ALL THIS & MORE INCLUDED
Put your wallet away and leave your cares behind. With American Queen Voyages everything is included while exploring the wonders of the waters. Roam freely onboard, stopping at this lounge, that bar, catching a performance, exploring new interests, or even pulling up a deck chair—without ever having to carry anything on you. While you are with us, we take care of it all.
Return Scheduled Flights
Return scheduled economy flights based on London.
1-2 Nights Pre Cruise Hotel Stay
Depending on your chosen itinerary we include 1 or 2 nights premium pre-cruise hotel with breakfast.
Premium City Highlights Tour
Depending on your chosen itinerary we include a premium city highlights tour so you can explore the city in full.
Free ground transfers
Be picked up from your hotel and driven to the vessel. It will all be organised for you.
Guided excursions
We have fully branded deluxe motorcoaches which offer hop-on and hop-off experiences at every port.
Unlimited beverages
What will it be? There is an extensive wine list, choice spirits, craft beers and specialty coffee.
Culinary Ambassador
Renowned American culinary chef Regina Charboneau is heading up the new culinary experiences onboard.
Open bars and lounges
Go bar hopping on board. Even start the day at the smoothie and juice bar, open every morning.
Acclaimed cuisine
With multiple venues for breakfast, lunch and dinner, you’re free to mix it up. Let your taste buds guide you.
Gourmet selections
Sample some of the best locally sourced and regionally inspired cuisine from land and sea.
All day in room dining
A little peckish? Just call and room service will deliver. You’ll find an excellent menu in your suite or stateroom.
Unlimited WiFi
Stay in touch with those back home or others who need to reach you. It’s so easy to remain connected.
Bicycles* and hiking sticks
Yours to take ashore whenever you want to explore. A great way to feel at one with your surrounds. *River only.
Daily live entertainment
Award-winning performers, locationinspired activities and entertaining expert speakers. Enjoy.
In-room entertainment
Every room is equipped with a flat-screen television. Enjoy music, news and movies on demand.
Gratuities on vessels
On all our vessels, there is a huge team of friendly professionals, who are continuously looking out for you.
All Port Taxes
On all American Queen Voyages all port taxes are included within the price that you pay.
Full ATOL Financial Protection
Peace of mind. When you make a booking with us, you know that you are financially protected.
Designed for discovery, adventure and camaraderie, you will be welcomed into a world of small ship cruising, genuine hospitality, masterful cuisine, curated enrichment, and all-inclusive value. Share your experience with those onboard who, like you, have not merely come to observe but rather absorb each incredible moment.
American Queen®
Our flagship is the largest steamboat ever built. Welcoming 417 guests, her authenticity and attention to detail can never be duplicated. Her melodic steam calliope can be heard throughout Mississippi’s heartland, as she is ever gently rolling the length of this world-renowned waterway. From Red Wing to New Orleans, Memphis to Nashville, and more, she is the queen of the river.
American Countess™
The newest jewel in America’s premier riverboat fleet, this bold paddle-wheeler boasts a sleek, contemporary design, effortlessly hosting up to 245 guests. The ample open spaces are perfect places for socialising. While large forward-facing windows and a portside bar ensure you can view the Mississippi, Ohio and Cumberland Rivers, any time of day, from very different perspectives.
American Empress®
True to her Pacific Northwest origins, the 217 art-loving guests onboard are treated to curated paintings, Native American pieces and other rare finds, among them one of the best collections of Fabergé eggs. A collaboration of creativity, culture, against a backdrop of changing climate zones, see beauty everywhere cruising the Columbia and Snake Rivers.
Ocean Victory™
This 186-guest expedition ship is part of a new generation of low energy vessels. With anchorless stabilisers and an innovative X-Box design, they ensure a softer entry into the seas. This is the most planet-friendly, forward-thinking vessel ever to sail Alaska, our ship is custom built to explore the world’s most fragile places gently. We take great care to always leave the air and water as pristine as we found it.
LIFE ONBOARD
Every day a new chapter unfolds and every moment on-board is an occasion to cherish. We navigate the remarkable river waters, and you can decide the pace of your day. Here’s a glimpse into an extraordinary day in the life with American Queen Voyages.
Morning
As the sun's first rays peak over the horizon, the vessel comes to life with excitement and activity. Start your morning at our Fitness Centre and Pool, the captivating views outside providing a welcome distraction, or spend your time at leisure, relaxing with the gentle swaying of the river current and a warm cup of coffee. Make your way to one of our cafes or restaurants for breakfast. À la carte or buffet style, the choice is yours.
Late Morning
With breakfast savoured and energy restored, set your sights on the myriad of experiences ahead. You may find yourself in Memphis, exploring the most famous music destination in the world; in Baton Rouge. meandering the city streets; or in New Orleans, discovering the city's treasures. Those seeking relaxation are welcome to stay on board and continue to indulge in the vessel's amenities.
Afternoon
Following lunch, history enthusiasts can immerse themselves in the captivating narratives of historic towns, guided by expert historians. Wine connoisseurs can savour the flavours of local vineyards. Nature lovers can embark on scenic walks through new landscapes. Each shore excursion is carefully curated to deepen the connection to the destinations visited. Return to the ship with new stories and time to refresh before the evening ahead.
Evening
When the sun dips, the ship's ambience transforms into an evening of elegance. Before dinner, gather in the ship's lounges, sipping on handcrafted cocktails while sharing stories from the day with new friends. Dinner on an American Queen Voyages cruise is a culinary event, showcasing regional flavours curated by expert chefs. From fresh seafood and succulent steaks to vibrant salads and decadent desserts, the menus are sure to satisfy.
The night continues to unfold with entertainment to suit every mood. The ship becomes a stage for creativity and talent, with live music performances that stir the soul and Broadway-style shows to captivate the imagination.
Then, as the night deepens, retire to your cabin for a dream-filled slumber.
SUITES & STATEROOMS
No matter where you are on board an American Queen Voyages vessel, you’ll find an elegantly designed space. Our suites and staterooms reflect the golden years of river cruising, nodding to the elegance and excitement of travelling the waterways.
Explore in elegance
Our suites and staterooms are furnished to evoke the warm ambience of a fine Southern estate. Each suite has been purpose-built with thoughtful design, featuring period details and modern conveniences. All our suites and staterooms exude a warm, inviting atmosphere that will make you immediately feel at home.
Comforts of home
Unwind in decadently comfortable robes and slippers, and when night falls, sink into our premium mattresses with 100% Egyptian cotton bedding. After a day of exploring, your suite will be a place of tranquility, where you can rest and refresh. All suites and staterooms have private ensuites, with most featuring a bath to soothe both body and soul at the end of a day of exploring.
Room With a View
Open your doors to delight in sweeping scenic vistas of the river on your private veranda. Sip your morning coffee or savour a glass of wine while watching picturesque landscapes glide by. Some suites and staterooms offer views of the paddlewheel, while others showcase expansive views of America’s Heartland.
Commodore Services
Guests holding reservations for select suite-level cabins can access a concierge service with upgraded hospitality and amenities. You’ll enjoy pre-boarding privileges, a complimentary bottle of wine on embarkation, preferred dining arrangements and reserved seating in The Show Lounge. You’ll also have a dedicated River Butler, who will provide personalised in-suite service.
Modern Convenience
While embracing the charm of a bygone era, American Queen Voyages also ensures all guests have access to modern amenities and technology. Complimentary Wi-Fi allows you to share your journey and remain connected to loved ones and each suite and stateroom is equipped with a flat-screen television, offering a range of entertainment options to suit your preferences.
Spacious Suites
Our open-plan suites are generous in size, catering to your every need and epitomising American Queen Voyages’ focus on relaxation. You’ll be kept comfortable with plush furnishings, premium amenities, a spacious sitting area, a private veranda with French doors, and a large ensuite featuring a bathtub.
INCLUDED IN EVERY ROOM:
• Flat-screen television for in-room entertainment
• Electronic safes
• Individual climate control
• Armoire and chest of drawers
• Daily housekeeping
• Hair dryer and bathroom amenities
• Private bath with spacious shower and beautiful finishes
• Large storage spaces for luggage
• Mini refrigerator
• Bathrobes and slippers
• Onboard laundry service
• Your personal water bottle
EMBRACE THE SOUTHERN HOSPITALITY
Beyond the picturesque landscapes, historical landmarks and immersion into the rich tapestry of the American Rivers, what sets the American Queen Voyages experience apart is the warm embrace of Southern hospitality. From the moment guests step on board until their farewell as they disembark, American Queen Voyages’ hospitality epitomises graciousness, creating an unforgettable voyage that immerses travellers in the charm and generosity of the South.
Southern Charm
There’s something about Southern hospitality that makes you feel right at home. Kindness, helpfulness, and warmth are the pillars of Southern hospitality, and each crew member on board American Queen Voyages possesses these qualities and fosters an environment where the philosophy is that there are no strangers, just friends we haven’t met yet.
Hello Neighbour
While the breathtaking landscapes and cultural experiences make American Queen Voyages a remarkable journey, the connections forged with fellow travellers are what make it extraordinary. With the help of our friendly crew, each journey is a floating community, where guests from diverse backgrounds come together to share stories, laughter, and a love of exploration. The warmth and camaraderie fostered on board often lead to lasting friendships and cherished memories.
Personalised Service
One of the hallmarks of Southern hospitality is the personalised attention given to guests. On American Queen Voyages, this tradition is ingrained in every interaction. The crew’s genuine interest in guests’ wellbeing and satisfaction creates an atmosphere of care and dedication. From anticipating individual needs to going the extra mile to make every moment memorable, the crew embodies the true essence of hospitality.
24-Hour Access
Whether early morning, late in the evening or any time in between, our crew are at your service. No request is too small – our crew will provide assistance with dining reservations, excursion planning, or any special requests to enhance your time on board. Our friendly and attentive crew members are there for you, 24 hours a day.
DINING
From Pacific Coast wild salmon to moonshine bread pudding evocative of the Tennessee hills, the cultural and culinary influences of the Americas find their way into all of the cuisine served across the American Queen Voyages fleet.
Southern Comforts
Southern cuisine is renowned for its bold flavours and comforting, home-style dishes, and we delight in showcasing the region’s culinary secrets. Inspired by America’s Heartland and our Southern heritage, our menus highlight the varied cultural and culinary influences of our nation, including Cajun and Creole cuisine.
Fine Dining & Casual Cafés
While on board, you’ll find cuisine to match each destination and a dining table to meet your mood.
From fine dining to casual caféstyle eating, our team of talented world-class chefs blend traditional Southern recipes with contemporary flair. There are parlours for predinner cocktails, grand dining rooms for indulgent evenings full of food and conversation, cafés with all the comfort of home and alfresco eateries where you can watch the river pass by.
Flavours of the Region
We believe in using fresh, local ingredients to give you the true flavours of authentic regional cuisine. Or award-winning culinary teams take full advantage of each region’s diverse bounty, giving special dishes and nuanced flavours a starring role on multi-course dinner menus, expertly plated lunches or comforting wholesome breakfasts enjoyed at leisure.
Between Meals
Savouring the food on board can continue outside breakfast, lunch, and dinner. For those who need fuel between meals or crave a midnight snack, we offer an array of snack items, including fresh fruit, popcorn, ice cream and freshly baked cookies. Our crew also provides 24-hour room service with a special in-room dining menu.
All-Inclusive Beverages
Holidays are for morning mimosas or afternoon aperitifs. All beverages are included in your American Queen Voyages experience, with an extensive selection of beer, wine, spirits and non-alcoholic options available.
Dietary Requirements
We can accommodate any dietary requirements while on board. With adequate notice, our talented chefs can adapt our dishes to work within your meal plan, ensuring you have a delicious dining experience, regardless of what you can or can’t eat.
Mark Twain is beguiling you with witty anecdotes. The house band is about to go on stage. The guest artists are the kind with Grammys and Tonys. While an expert guide is preparing to enthral you with an adventure story. That’s entertainment on American Queen Voyages™.
The line-up onboard
From well-known acts to local artists, these are all world class performances. Regional musicians play Motown, R&B or Soul. Dancing to the house band covers everything from ballroom and swing to country and the genres in between, including traditional themes. Or watch as captivating impersonators bring history to life right before your eyes. There is so much to do, you’ll wonder how to fit it all in.
Experiences ashore
Get the most out of every place you visit by attending our riveting lectures beforehand. Relive those legends of the waterways. Get excited by Alaska and its wildlife, among other destinations. Immerse yourself in the past, ecology and culture of each port of call. With historians, naturalists and Riverlorians, we will make sure that when you disembark, you can’t wait to explore more.
YOUR RIVER SHIP
Over the last decade, American Queen Voyages has built, renovated and refurbished an award-winning fleet of classic American paddlewheelers. The iconic red paddlewheel brings a sense of nostalgia of a time gone by, but is also functional with state-of-the-art engineering. Inside you’ll find a sense of Southern charm across every inch of the vessel, with the addition of modern amenities that give you all the comforts of home. Each vessel has al fresco dining, saloons, theatres, parlours, grand dining rooms and fitness and wellness centres to make your journey truly memorable.
Choose from fine dining to casual style eating. Enjoy parlours for pre-dinner cocktails, grand dining rooms for indulgent evenings full of food and conversation.
2. Front Porch Café
If you are looking for a casual atmosphere, the Front Porch Café is for you. Choose from guest favourite main dishes, such as roast prime rib alongside irresistible sides including roasted new potatoes, classic mac-and-cheese and fresh salads.
3. Captains Bar
A perfect place for a pre-dinner cocktail with live piano music and singalongs nightly.
4. Chart Room
Visit the Riverlorian and browse the many maps of the river and regional books.
5. Main Deck Lounge
Enjoy this semi-private space dedicated to small groups.
6. Pilot House
Join your Captain and gain a first hand glimpse on how your Captain steers this mighty vessel along the Mississippi River.
7. Spa
Treat yourself at the Spa, which is available onboard for massage and facials.
8. Gift Shop
Pick up a momento or gift for yourself or a loved one at home.
9. Pool
A dip in the sun deck pool is a welcome retreat on sunny days.
10. Grand Saloon
Home to award-winning, Broadway calibre entertainment every night, the Grand Saloon resembles a 19th century opera house.
11. Fitness Centre
A contemporary gym with a range of amenities including modern equipment like treadmills and exercise bikes.
12. Theatre
Kick back and enjoy a movie, or attend a lecture in our cinema room.
13. Engine Viewing Room
From here you can view the Engineers oiling the pistons which makes our functioning paddlewheel churn.
14. Engine Room Bar
Live music performances plus expertly crafted cocktails make this the go-to space after each night’s show.
15. River Grill & Bar
The River Grill & Bar is a guest favourite located at the stern of the boat overlooking the red paddlewheel, offering full bar service. Listening to the steam-powered calliope organ and having a cocktail as the sun sets on the river are favourite pastimes.
The amenities listed here are based on American Queen. All American Queen Voyages' river ships vary in layout and features. Please refer to deck plans starting on page 72 for more information.
1. Dining & Restaurants – JM White Dining RoomJOURNEY FINDER
Each voyage is carefully planned for a journey full of new experiences that open your heart and mind. From the mighty Mississippi to otherworldly terrain of Alaska, there is something for every traveller and you’ll connect with new sights, dialects, cultures and traditions. Come journey with us across North America’s great rivers for a deeper and more personal discovery of the North American continent.
MISSISSIPPI RIVER
MISSISSIPPI, OHIO, CUMBERLAND & TENNESSEE RIVERS
Discovery Runs Deep™
LOWER MISSISSIPPI
Follow the currents of the Mississippi Delta that have inspired storytellers and creators for centuries, where strains of Memphis blues and New Orleans jazz fill the air and the flavours of Southern cooking comfort the soul. Visit the hallowed grounds of Civil War battlefields in Vicksburg and the South’s largest existing historic mansion during an exclusive call to Nottoway.
DESTINATION HIGHLIGHTS
New Orleans, Tennessee
An island between the Mississippi River and Lake Pontchartrain, New Orleans is like no other place in the world. It’s a city formed by the superstitions, traditions and history of a melting pot of cultures. Carnival stretches for weeks, gumbo and crawfish recipes are family heirlooms, and neighbourhood pride is touted in all corners of the Big Easy.
Memphis, Tennessee
Memphis has a rich history and heritage. Home to musicians who sounded the first notes of songs that still echo around the world today and to civil rights icons, including Dr Martin Luther King Jr, Memphis is a diverse city that has been coined not only the home of the blues but also the birthplace of rock ‘n’ roll.
Baton Rouge, Louisiana
Baton Rouge is strikingly different from the small-town stops along your voyage. In this energetic port, history-facing museums and landmarks fraternize with forwardlooking art and industry. Explore the diversity this city has to offer on one of our deluxe motorcoach tours or take a walk down the river.
Natchez, Mississippi
This charming river town, founded in 1716, is known for its elegance, Southern hospitality, and preservation of history – found on every street corner. Enjoy the unique shops, restaurants, museums, and historic homes, all of which inspired Hugh Bayless to include Natchez in his book “The 100 Best Towns in America.”
MEMPHIS TO NEW ORLEANS
10 days All-Inclusive River Cruise American Queen & American Countess
Exploring 3 states Louisiana, Mississippi & Tennessee
American Queen Voyages Mississippi takes you on a historic and luxurious adventure through America's heartland. Indulge in the finest southern cuisine, marvel at the stunning architecture, and sway to the rhythms of the jazz age. Experience the Cajun charms of the Bayou in small towns filled with profound history, complemented by the big city energy of the Big Easy and Baton Rouge. Everything is rich here, from the dramatic history to the cuisine.
Shoreside Discoveries
The Great Delta Music Experience
Cleveland (Terrene Landing), MS
Premium Shore Excursion
The songs that spurred from the fertile farmlands of the Mississippi Delta laid the roots that would influence all genres of American music. Delve into the best of American music at the Grammy Museum Mississippi, get a true taste of the blues through a live performance in an authentic blues night club, and top off this musical experience with a visit to the hometown of the legendary B.B. King.
DAY 1 & 2
Memphis, Tennessee
Your journey starts on land, staying at your premium pre-cruise hotel. Enjoy your free time as you become acquainted with the city. American Queen Voyages are happy to recommend places for dining, entertainment and sightseeing to maximise your time here.
2 Nights Hotel Stay.
DAY 3
Memphis, Tennessee
Today we explore Memphis, one of the most famous music destinations in the world. The highlights include Beale Street, Blues Music Hall of Fame, Graceland, Memphis Music Hall of Fame, Memphis Rock ‘n’ Soul Museum, Sun Studio and many more.
The first of 7 Nights on our river boat.
DAY 4
Cleveland (Terrene Landing), Mississippi
In the heart of the Mississippi Delta lies the town of Cleveland. Often called the “Birthplace of the Blues,” Cleveland brims with musical history and avenues to learn and be immersed in its soulful sounds. Cleveland’s unique Southern culture is the amalgamation of the blues, handspun Mississippi mud pottery, and mouth watering delicacies.
DAY 5
Vicksburg, Mississippi
Vicksburg perfectly blends Southern culture and heritage with exciting modern attractions. As a major battle site during the Civil War, this port carries a history unlike any other. Learn about the historic conflicts of the city, taste its cuisine, visit the many museums and climb aboard the USS Cairo.
DAY 6
Natchez, Mississippi
Natchez is known for its elegance, hospitality, and impressive preservation of historic homes – found on every street corner. During your visit, explore the unique shops, restaurants, museums, and historic homes, all of which inspired Hugh Bayless to include Natchez in his book “The 100 Best Towns in America.”
DAY 7
St. Francisville, Louisiana
St. Francisville today is a testament to the lifestyle of a bygone era, with its cache of charming pre-war homes and striking architecture. Sprawling estates nestled in the countryside and bustling Main Street shops, this quaint port situated on the Mississippi has a style all its own.
DAY 8
Baton Rouge, Louisiana
Baton Rouge is steeped in rich history and is a strikingly different experience from those of the small-town stops throughout your voyage. Explore the diversity of this city, take a walk down the river path alongside the boat or meander through the city streets. Highlights include a visit to the USS KIDD and Capitol Park Museum.
DAY 9
Nottoway, Louisiana AQV Exclusive
American Queen Voyages features an exclusive port at Nottoway. Here you can visit the estate of sugarcane magnate Randolph Nottoway – the largest standing pre-war mansion in the South.
DAY 10
New Orleans, Louisiana
As your journey concludes, there are opportunities for you to further explore New Orleans. Enjoy your included premium city highlights tour then transfer to the airport for your final trip home.
American Queen
All Inclusive Experiences from:
American Queen - Cat E Inside Stateroom
Prices from £3,999pp
American Countess - Cat E Inside Stateroom
American Countess
Prices from £4,899pp
Extend your stay by adding a City Stay Package in Memphis and/or New Orleans
Some voyages operate in reverse and may vary slightly from the above itinerary. Pricing is per person based on two people sharing a cabin.
NEW ORLEANS TO MEMPHIS
10 days All-Inclusive River Cruise American Queen & American Countess
Exploring 3 states Louisiana, Mississippi & Tennessee
Let us introduce you to the American South and show you all the great sights and port cities as we cruise the legendary Mississippi River between New Orleans to Memphis. A new chapter awaits as we cruise around each river bend.
Shoreside Discoveries
Nottoway Resort
Nottoway, LA
Included Shore Excursion
Explore Nottoway, the South’s largest remaining mansion from the pre-Civil War era. This stunning historic mansion offers a view of a truly grand estate. The mansion flaunts three floors, 64 rooms, and displays an incredible 22 white square columns which contribute to its nickname—“The White Castle of Louisiana.” Enjoy a self-guided walking tour of this American castle followed by a stroll through the lush grounds and gardens.
DAY 1 & 2
New Orleans, Louisiana
Enjoy your stay at the premium precruise hotel. These two days give you time to become acquainted with the city. Representatives from American Queen Voyages will be available to provide you with dining, entertainment and sightseeing options to maximise your time here.
2 Nights Hotel Stay.
DAY 3
New Orleans, Louisiana
During your included premium city highlights tour you will uncover the treasures of New Orleans as you explore the unique sites and attractions lining the historic streets. Visit the famous French Quarter or admire the architecture of the stunning Garden District. The first of 7 Nights on our river boat.
DAY 4
Nottoway, Louisiana AQV Exclusive
American Queen Voyages features an exclusive port at Nottoway, one of the South's largest historic mansions. The mansion's massive white columns and grand balconies stand guard over the Mississippi River, while on the north side, the spectacular three-story Rotunda overlooks sweeping oak-draped lawns.
DAY 5
St. Francisville, Louisiana
St. Francisville is a town filled with natural beauty, history and charm. It’s a small southern town with a big personality. Sprawling estates nestled in the countryside and bustling Main Street shops, this quaint port situated on the Mississippi has a style all its own.
DAY 6
Natchez, Mississippi
Set on the Mississippi River, Natchez is known for its preservation of historic homes and antebellum mansions. During your visit, explore the unique shops, restaurants, museums, and historic homes, all of which inspired Hugh Bayless to include Natchez in his book “The 100 Best Towns in America.”
DAY 7
Vicksburg, Mississippi
Vicksburg is a city in western Mississippi, which is known as the site of a key Civil War battle. The Vicksburg National Military Park, which encompasses the Vicksburg National Cemetery and the restored USS Cairo gunboat, was created to commemorate, and preserve the infamous siege line and the historic heritage
DAY 8
Greenville, Mississippi
The town of Greenville offers music, literature, adventure, imagination, and history. Its blues music and the friendliest folk in the South are just some of the attributes of Greenville, Mississippi, the queen of the delta. This city has inspired greatness from Native Americans to cotton barons, Pulitzer-Prize winners, Civil Rights leaders, musicians, poets, and inventors.
DAY 9
Scenic River Cruising
Watch small river towns and lush landscapes slowly become lost in the horizon as sunlight plays upon the deck. Take hold of a literary classic, curl up on a plush chair in a cosy corner and relish in the moment of tranquillity.
DAY 10 Memphis, Tennessee
As your journey concludes, there are opportunities for you to further explore Memphis. Whether it's an optional premium post-cruise experience or a quick transfer to the airport for your final trip home.
American
Prices from £3,999pp
American Countess - Cat E Inside Stateroom
Prices from £4,899pp
Extend your stay by adding a City Stay Package in Memphis and/or New Orleans
Some voyages operate in reverse and may vary slightly from the above itinerary. Pricing is per person based on two people sharing a cabin.
ST. LOUIS TO MEMPHIS
10 days All-Inclusive River Cruise American Queen Exploring 4 states Missouri, Illinois, Kentucky & Tennessee
Mississippi & Ohio River Sojourn. From the legacies that line the Mississippi River to the corners of creative genius along the Ohio, your riverboat journey promises a wealth of eye-opening experiences and memories. Explore the seismic wonders of New Madrid and the iconic Gateway Arch of St. Louis, with tales of Paducah’s artisans and the creator of Popeye the Sailor Man peppered in between.
Memphis, Tennessee
Shoreside Discoveries
Check-In Along The Chitlin' Trail Experience
Paducah, KY
Premium Shore Excursion
Step off the motorcoach into the heat of the Kentucky sun and meet Miss Maggie at the Hotel Metropolitan. Follow Miss Maggie through the rooms as she shares the rich history that has been stowed in the hotel’s walls. Listen as she gossips about its famous boarders, including B.B. King, Billie Holiday, and Ike and Tina Turner, just to name a few in the hotel’s famous guest book.
American Countess
2024 30 Aug
All Inclusive Experiences from:
American Countess - Cat E Inside Stateroom
Prices from £5,399pp
American Countess - Cat B Outside Stateroom with Open Veranda
Prices from £7,199pp
Extend your stay by adding a City Stay Package in St Louis and/or Memphis
Some voyages operate in reverse and may vary slightly from the above itinerary. Pricing is per person based on two people sharing a cabin.
ROUNDTRIP NEW ORLEANS
10 days All-Inclusive River Cruise American Queen & American Countess.
Exploring 2 states Louisiana, Mississippi
Melodies of the Mississippi. Sail along the storied Mississippi to towns steeped in Southern heritage and hospitality. Indulge in local specialties from beignets to biscuits and learn about the people behind the sugar cane and cotton trade of the region, plus the big city energy of the Big Easy and Baton Rouge.
£4,199pp
£5,199pp
Shoreside Discoveries
On The Front Lines Of The Civil War Experience
Vicksburg, MS
Premium Shore Excursion
Experience the site of one of the most pivotal battles in America’s history. Described by President Lincoln as “the key to victory,” the Siege of Vicksburg was the Union Army’s crucial push to capture a vital strategic position during the American Civil War. Join us for an exclusive tour through the 16-mile road that weaves through Vicksburg National Military Park, including a stop at the Illinois State Monument.
We do have some shorter 5 and 6 day options, please contact us to find out more.
UPPER MISSISSIPPI & ILLINOIS
Bald eagles and towering skylines grace the horizons here, contrasted by the lush landscapes and historic towns that line the riverbends from the deep south to the Midwest. Explore Hannibal, Missouri, the muse of Mark Twain, who brought this lovely region to life through his writings. Marvel at the architecture of the All-America City Dubuque, Iowa and the remarkable craftsmanship of artisans in Red Wing, Minnesota, named one of National Geographic’s most historic places.
DESTINATION HIGHLIGHTS
St. Louis (Alton), Missouri
This adventurist’s oasis 18 miles north of St. Louis is always welcoming to our guests. Founded in 1837, Alton has preserved its small-town aesthetic, but mated it with the modern industry and art that birthed its contemporary ambiance. Cafés overlook limestone bluffs draped in greenery as breezes and birds whistle through the trees.
Hannibal, Missouri
Hannibal could be described as ordinary, but the father of American literature would beg to differ. The town’s preservation efforts allow our guests to step right
onto the page where Twain left off. Still enlivened by the coming and going of rivercraft, this exuberant port marks the start of adventure for all who visit.
Minneapolis (Red Wing), Missouri
Red Wing was included on National Geographic Traveler’s list of the world’s most historic places. The city offers endless opportunities to travel back in time and learn about settlers and pioneers who occupied the land before today, or admire the craftsmanship and creativity of local artisans of both the present and the past.
Minneapolis, MinnesotaST. LOUIS TO MINNEAPOLIS
10 days All-Inclusive River Cruise American Queen & American Countess. Exploring 4 states Minnesota, Wisconsin, Iowa & Missouri
Mark Twain’s Mississippi. The upper reaches of the Mississippi River offer the opportunity to explore the territory that served as Mark Twain’s muse. The river stretches north toward country that’s almost as wild and beautiful as it must have been during his lifetime. Still enlivened by the coming and going of rivercraft, this course of travel offers adventure for all who embark upon it.
American Queen
American Countess
American Queen - Cat E Inside Stateroom
Prices from £4,399pp
American Countess - Cat E Inside Stateroom
Prices from £5,099pp
Extend your stay by adding a City Stay Package in St. Louis and/or
Some voyages operate in reverse and may vary slightly from the above itinerary. Pricing is per person based on two people sharing a cabin.
Shoreside Discoveries
Twin Cities Tour Red Wing, TN
Premium Shore Excursion
Minnesota's bustling capital of St. Paul and most populated city of Minneapolis has much to offer. Some of the historical intricacies you'll learn about include why the city has been divided into "twins,", why the state chose to plant its capital here, and the reasons behind the names "Minneapolis" and "St. Paul." Watch the city unfold through the windows of the motorcoach as we pass some of the most historical treasures including Fort Snelling, St. Paul Cathedral, the Minnesota State Capitol building, the new Guthrie Theatre, and Historic Summit Avenue lined in pristine Victorian architecture.
MINNEAPOLIS TO NEW ORLEANS
16 days All-Inclusive River Cruise American Queen & American Countess
Exploring 7 states Minnesota, Wisconsin, Iowa, Missouri, Tennessee, Mississippi & Louisiana
Mighty Mississippi. On an epic journey down one of America’s mightiest rivers, watch landscapes, cultures and even language transform along the Mississippi from Minneapolis to New Orleans with each destination presenting enriching new perspectives and discoveries. Traversing the entire Mississippi River is an adventure, a true bucket-list experience.
Shoreside Discoveries
The Elvis Experience Memphis, TN
Premium Shore Excursion
Weave your way through the streets of Memphis toward the home of “The King” himself - Graceland! An interactive audio tour will guide us through the mansion before we enjoy free time to explore the recently opened Entertainment Complex. The multitude of exhibits feature everything from Elvis’ wardrobe to his automobiles. Stop for a bite to eat at one of the Elvis-themed restaurants before continuing to Beale Street, the heart and soul of Memphis! Follow our local guide down the most famous street in the city before concluding our excursion at the dock of the vessel.
DAY 1
Minneapolis, Minnesota
Enjoy your stay at the premium pre-cruise hotel. Representatives from American Queen Voyages will be available to provide you with dining, entertainment and sightseeing options to maximise your time here.
1 Night Hotel Stay.
DAY 2
Minneapolis (Red Wing), Minnesota
Explore nearby Minneapolis with your included premium city highlights tour of the city. You will then be transferred to your river boat.
The first of 14 nights on your river boat.
DAY 3
Winona, Minnesota
Explore Winona, Minnesota, one of the most beautiful places in the country. The city is referred to as the “Island City” by locals because of the large sand bar it was built upon. Evidence suggests that the land’s history reaches back as early as 9500 B.C., while present-day Winona was founded as the small village of Keoxa in 1851.
DAY 4
La Crosse, Winconsin
Named by explorer Zebulon Pike, who saw a group of people playing a game with sticks that looked like a cross, La Crosse is now a popular tourist stop. Filled with statues, architecture, and an exquisite view of the river, this river city is an artist’s dream. Like much of Wisconsin, La Crosse became heavily involved with the lumber industry in the mid-1800s until the decline of the forests throughout much of Wisconsin took its toll.
DAY 5
Dubuque, Iowa
One of the few large cities in Iowa with hills, Dubuque is an extremely popular tourist destination, featuring unique architecture and desirable river location.
DAY 6
Bettendorf (Quad Cities)
Discover one of the marvels on the Mississippi River! The Quad Cities combines the cultures of Rock Island, Moline/East Moline in Illinois and Davenport, Bettendorf in Iowa. This fun and friendly area is home to hundreds of music, food, and art festivals.
DAY 7
Burlington, Iowa
Explored in 1673 by Pere Jaques Marquette and Louis Joliet, the land that is now Des Moines County changed hands from France to Spain, back to France and finally to the United States as part of the Louisiana Purchase.
DAY 8
Hannibal, Missouri
Hannibal, Missouri, has a rich history, diverse industrial economy and truly remarkable arts. The city was founded in 1819 by Moses D. Bates and became a popular stop along the river for many steamboats travelling up the Mississippi River.
DAY 9
St. Louis (Alton), Missouri
Located on the Mississippi River, Alton is home to many wonders. Legendary jazz musician Miles Davis was born and raised in Alton, and it is also reputed to be one of the most haunted cities in the U.S. Depending on the length of your port call, enjoy a round of golf on two championship courses, play some tennis, take in one of three historic districts on a leisurely stroll, or discover many other local attractions.
DAY 10
Crusing the Mississippi River
Watch small river towns and lush landscapes slowly become lost in the horizon as sunlight plays upon the deck. Take hold of a literary classic, curl up on a plush chair in a cosy corner and relish in the moment of tranquillity.
DAY 11
Memphis, Tennessee
Today we explore Memphis, one of the most famous music destinations in the world. The highlights today include Beale Street, Blues Music Hall of Fame, Graceland, Memphis Music Hall of Fame, Memphis Rock ‘n’ Soul Museum, Sun Studio and many more.
DAY 12
Cleveland (Terrene Landing, Mississippi
In the heart of the Mississippi Delta lies the town of Cleveland, one of the two county seats of Bolivar County.
DAY 13
Vicksburg, Mississippi
Vicksburg is a city in western Mississippi, which is known as the site of a key Civil War battle. The Vicksburg National Military Park, which encompasses the Vicksburg National Cemetery and the restored USS Cairo gunboat, was created to commemorate, and preserve the infamous siege line and the historic heritage
DAY 14
Natchez, Mississippi
Set on the Mississippi River, Natchez is known for its preservation of historic homes and antebellum mansions. During your visit, explore the unique shops, restaurants, museums, and historic homes, all of which inspired Hugh Bayless to include Natchez in his book “The 100 Best Towns in America.”
DAY 15
Nottoway, Louisiana AQV Exclusive
American Queen Voyages features an exclusive port at Nottoway, one of the South's largest historic mansions. The mansion's massive white columns and Mississippi River, while on the north side, the spectacular three-story Rotunda overlooks sweeping oak-draped lawns.
DAY 16
New Orleans, Louisiana
As your journey concludes, uncover the treasures of New Orleans as you explore the unique sites and attractions lining the historic streets. Visit the famous French Quarter or admire the architecture of the stunning Garden District.
American Queen
2024
All Inclusive Experiences from:
American Queen - Cat E Inside Stateroom
Prices from £6,699pp
American Countess
2024
11 Aug 05 Oct
American Countess - Cat E Inside Stateroom
Prices from £8,899pp
Extend your stay by adding a City Stay Package in Minneapolis and/or New Orleans
OHIO & MISSISSIPPI
Soul-stirring river views and Midwest warmth welcome those who pursue relaxation. Mysteries of the past enlist life-long learners while sprawling parks and trails make way for recreation. Discover hidden American gems best reached by riverway. Lovers of adventure, connoisseurs of culture, and devotees of cuisine — welcome to the Mississippi and Ohio rivers.
DESTINATION HIGHLIGHTS
Louisville, Kentucky
This authentically quirky port is a muse to artisans of mixed mediums – from sidewalk chalk to street fare –and home to cultural diversity that quickly captivates the heart of visitors. The local tradition lives within images of Derby hats, Old Fashioned cocktails and the 120-foot Louisville Slugger that towers over the friendly city.
Madison, Indiana
This charismatic port flaunts its personality throughout the streets, where a 133-block historic district showcases its collection of classic architectural artistry. Admire the antique machinery at the Schroeder House, or an example of fine
craftsmanship at the Lanier Mansion State Historic Site. The downtown shopping district is a unique showcase of unbeatable hospitality, with each shop locally owned and operated.
Cincinnati, Ohio
This jewel on the Ohio has a colourful character and intrinsic charm. In Cincinnati, each district has its own personality, which you can appreciate because the compact downtown is anchored to the river. As the riverfront continues its facelift, it seems Cincinnati’s next chapter will be just as successful as its past.
Ohio RiverMEMPHIS TO LOUISVILLE
10 days All-Inclusive River Cruise American Countess
Exploring 2 states Tennessee & Kentucky
Southern Spirit of Discovery. Explore the rhythm, rock and blues of Memphis to begin your journey. Visit Paducah, Kentucky — one of nine UNESCO Creative Cities in the United States — and muse over Owensboro’s beautiful botanical gardens. An optional tour of Churchill Downs in Louisville offers a rare glimpse into the biggest horse race in America.
Prices from £5,399pp
American Countess - Cat B Outside Stateroom with Open Veranda
Prices from £6,999pp
Extend your stay by adding a City Stay Package in Memphis
Some voyages operate in reverse and may vary slightly from the above itinerary. Pricing is per person based on two people sharing a cabin.
10 days All-Inclusive River Cruise American Countess Exploring 4 states Kentucky, West Virginia, Ohio & Pennsylvania
Ohio River Exploration. Embark on a cherished journey from Louisville — with signature derby hats, old-fashioned cocktails and the 120-foot Louisville Slugger peppering the city. Then venture towards Pittsburgh to explore the legacies long revered in the steamboating community.
To book, please contact your travel agent or call 01223 568904
Reverse Dates Available:
All Inclusive Experiences from:
American Countess - Cat E Inside Stateroom
Prices from £5,099pp
American Countess - Cat B Outside Stateroom with Open Veranda
Prices from £6,499pp
Extend your stay by adding a City Stay Package in Louisville
Some voyages operate in reverse and may vary slightly from the above itinerary. Pricing is per person based on two people sharing a cabin.
CUMBERLAND & TENNESSEE
Get a glimpse of beauty and history as the soul of the American South flows – the Cumberland & Tennessee rivers meander between majestic bluffs, yield golden horizons, historic treasures and more. Witness a serenity in river living, as the lull of the paddlewheel churns past small-town America from gorges and the Great Smokey Mountains with the rhythms of country music and Nashville always exudes.
DESTINATION HIGHLIGHTS
Nashville, Tennessee
Founded in 1779 and originally named Fort Nashborough, after the American Revolutionary War hero Francis Nash, Nashville is situated on the Cumberland River. Nashville is a city sprinkled with grand classical-style buildings, and with the advent of the Grand Ole Opry in 1925, Nashville became the capital of country music and remains still the capital today.
Paducah, Kentucky
The people of Paducah have taken great care to orchestrate every crevice of its community into a symphony of craft and color. Discover how Paducah played a pivotal role in American history. Museums and riverfront “Wall to Wall” murals by the Dafford Murals Team weave the story of Paducah’s past and guide viewers to experiences and landmarks throughout the town, where historical markers detail the significance and cultural heritage.
Nashville, TennesseeMEMPHIS TO NASHVILLE
10 days All-Inclusive River Cruise American Queen Exploring 3 states Tennessee, Missouri & Kentucky
From Beale Street in Memphis to Clarksville’s proximity to Nashville’s Music Row, strains and stories echo with each new discovery. Distilled spirits and barbecue heat warm your palate while your inner history buff relishes the rich heritage and wartime lessons that endure here.
Nashville, Tennessee
American Queen
2024 22 Jun; 09 Nov
Reverse Dates
American Queen
2024 16 Nov
All Inclusive Experiences from:
American Queen - Cat E Inside Stateroom
Prices from £4,099pp
American Queen - Cat C Outside Stateroom with Open Veranda
Prices from £5,699pp
Extend your stay by adding a City Stay Package in Memphis and/or Nashville
Some voyages operate in reverse and may vary slightly from the above itinerary. Pricing is per person based on two people sharing a cabin.
NASHVILLE TO ST. LOUIS
10 days All-Inclusive River Cruise American Queen & American Countess
Exploring 3 states Tennessee, Missouri & Kentucky
Pioneer’s Passage. Walk the footsteps of those who paved the way for American history’s expansion, from Lewis and Clark’s famed expedition to the craft spirits and artisan goods that have enriched our culture. Visiting sites of significance in the Civil War and Native American history, explore the events and avenues that beautifully weave the past with the present.
American Queen
2024 2024
29 Jun 09 Aug
American Countess
All Inclusive Experiences from:
American Queen - Cat E Inside Stateroom
Prices from £4,399pp
American Countess - Cat E Inside Stateroom
Prices from £5,099pp
Extend your stay by adding a City Stay Package in Nashville
Some voyages operate in reverse and may vary slightly from the above itinerary. Pricing is per person based on two people sharing a cabin.
COLUMBIA & SNAKE
The famous expedition of US explorers Lewis and Clark from 1804-1806, took them on a journey nearly 8,000 miles along these rivers and out to the Pacific Northwest and back. This was a major chapter in the history of American exploration. As such, these frontiers have called to explorers of history and adventurers of today, for centuries. Here, the paths paved by Lewis and Clark chart through the timber and wild coastline, balanced by beautiful wine country and rich native American history. Here, adventure is always just around the bend!
DESTINATION HIGHLIGHTS
Astoria, Oregon
Astoria is known to be the oldest American settlement west of the Rocky Mountains. There is no doubting the richness of the history grounded in this Columbia River town. Today, you can climb to the top of the Astoria Column – wrapped in depictions of history – look out over the landscape toward the Pacific Ocean and watch your model wooden airplane glide through the air to its rest below.
The Dalles, Oregon
At the end of the overland Oregon Trail, The Dalles holds a unique place in history as a jumping-off spot for pioneers, soldiers, gold miners, adventurers, gun-slingers, floozies and scallywags. The Dalles, although a part of the Oregon High Desert, features a long growing season and a relatively warm climate that supports the growing of grapes. As a result, the region is home to a wine scene unlike any other in Oregon.
Richland (Tri-Cities), Washington
Step off the boat directly into a perfectly polished park, and take a short stroll to downtown shops, eateries and attractions. Incorporated in 1910, Richland remained a small agricultural community until it was acquired by the U.S. Army for the site of the Hanford Engineer Works – used to produce plutonium during World War II and the Cold War. Today, the historic B Reactor and other important historic venues are part of the Manhattan Project National Park.
PORTLAND TO SPOKANE
9 days All-Inclusive River Cruise American Empress Exploring 2 states Oregon & Washington
As the American Empress transports guests through the rivers of the Pacific Northwest, evergreen and ever-beautiful, the landscape transforms from a majestic wall of spruce and pine to rolling hills speckled with vineyards and cherry trees.
Shoreside Discoveries
The Lewis & Clark Experience
Astoria, OR
Premium Shore Excursion
Trace the final leg of the iconic expedition led by America’s famous frontiersmen, Lewis and Clark.
At Middle Village-Station Camp, see how the Corps of Discovery camped in November of 1805. Then, watch the Pacific waves crash into the bluffs below and admire the breathtaking river views at Cape Disappointment, where the journey concluded. Continue along the route to Fort Clatsop, where extensive exhibits outline the duo’s adventure.
DAY 1
Vancouver (Portland), Washington
Enjoy your premium pre-cruise hotel stay. The evening is yours to become acquainted with the city. Representatives from American Queen Voyages will be available to provide you with dining, entertainment, and sightseeing options to maximize your time here.
1 Night Hotel Stay.
DAY 2
Vancouver (Portland), Washington
This port is nestled between the Pacific Ocean, the Columbia River Gorge and Mount St. Helens. Here you will find quirky shops, excellent restaurants, a flourishing craft brew scene, a wine walk and charming locals proud to show off this Pacific Northwest gem. Enjoy a fresh seafood dish on the Wild Fin Patio while watching sailboats pass by or grab something to go at the What-A-Catch Fish Bar walk-up window.
The first of 7 Nights on our river boat.
DAY 3
Astoria, Oregon
Surrounded by forests, boasting three rivers and situated a stone’s throw away from the Pacific, Astoria is a picturesque port city. Enjoy the spectacular views of the river, check out the Maritime Memorial, visit one of the many nearby shipwrecks and the Columbia River Maritime Museum, and enjoy the lounging sea lions on the docks at 36th Street.
DAY 4
Scenic River Cruising
Watch small river towns and lush landscapes slowly become lost in the horizon as sunlight plays upon the deck. Take hold of a literary classic, curl up on a plush chair in a cosy corner and relish in the moment of tranquillity.
DAY 5
Stevenson, Washington
Nestled between the Columbia River to the south, and the mountains and basalt cliffs of the Columbia River Gorge to the north, Stevenson offers a respite from the hustle and bustle of larger ports. Stevenson still embraces the adventurist – with hiking trails, hot springs and local wineries, there is plenty to see and do.
DAY 6
The Dalles, Oregon
Known as the end of the Oregon Trail, The Dalles holds a unique place in history as the gateway to the Inland Empire. A highlight is a visit the Fort Dalles Museum which features a collection of military artifacts, household goods and old medical equipment. Recreation in The Dalles is Oregon wine country’s new frontier and home to a wine scene with ballooning production.
DAY 7
Richland, Washington
Step off the boat into a perfectly polished park, and take a short stroll to downtown Richland’s shops, eateries, and attractions. Or venture to Walla Walla, where around every bend is an iconic winery, unforgettable view, or epic adventure.
DAY 8
Clarkston (Spokane), Washington
The name Clarkston honours the legacy of William Clark, of the Lewis and Clark Expedition fame. The spirit of adventure, picturesque vistas, year-round mild temperatures and a deep history make this scenic inland port a desirable stop to learn the rich cultural heritage of the region and its first people, the legendary Nimiipuu.
DAY 9
Clarkston (Spokane), Washington
As your journey concludes, there are opportunities for you to further explore Clarkston. Whether it's an optional premium post-cruise experience or a quick transfer to the airport for your final trip home.
American Empress
Cat D Outside Stateroom with Window
Prices from £3,459pp
Cat E Veranda Stateroom
Prices from £3,699pp
Reverse Dates Available:
American Empress
Extend your stay by adding a City Stay Package in Portland
Some voyages operate in reverse and may vary slightly from the above itinerary. Pricing is per person based on two people sharing a cabin.
ROUNDTRIP PORTLAND
Set off in the spirit of Lewis and Clark down the Columbia and Snake Rivers. Be amazed by the constant shift in landscape which is like nowhere else in America. Feel the true meaning of the river and
culture, and country. You’ll be left with memories you won’t quickly forget.
DAY 1
Vancouver (Portland), Washington
Enjoy your premium pre-cruise hotel stay. The evening is yours to become acquainted with the city. Representatives from American Queen Voyages will be available to provide you with dining, entertainment and sightseeing options to maximize your time here.
1 Night Hotel Stay.
DAY 2
Vancouver (Portland), Washington
This port is nestled between the Pacific Ocean, the Columbia River Gorge and Mount St. Helens. Here you will find quirky shops, excellent restaurants, a flourishing craft brew scene, a wine walk and charming locals proud to show off this Pacific Northwest gem. Enjoy fresh seafood on the Wild Fin Patio while watching sailboats pass by, or grab something to go at the What-A-Catch Fish Bar walk-up window.
The first of 7 Nights on our river boat.
DAY 3
Astoria, Oregon
Surrounded by forests, boasting three rivers and situated a stone’s throw away from the Pacific, Astoria is a picturesque port city. Enjoy the spectacular views of the river, check out the Maritime Memorial, visit one of the many nearby shipwrecks and the Columbia River Maritime Museum, and enjoy the lounging sea lions on the docks at 36th Street.
DAY 4
Portland, Oregon (Vancouver, Washington)
Discover the vibrant charm of Portland, where natural beauty and urban sophistication harmoniously blend. Immerse yourself in the breathtaking landscapes, from the majestic Cascade Mountains to the picturesque Columbia River Gorge. Wander through the city's eclectic neighbourhoods and uncover a rich cultural tapestry through visits to the Portland Art Museum and the historic Pearson Air Museum.
DAY 5
Camas/Washougal, Washington
Camas and Washougal are located sideby-side on the banks of the Columbia River. Part of the Portland-Vancouver metropolitan area, this community serves as the “Gateway to the Gorge”. Three volcanoes dominate the Cascades and are major attractions when visiting the Gorge. In downtown Camas, the older buildings have been preserved and trees and planters line the streets make the downtown mall an appealing place to visit and shop.
DAY 6
The Dalles, Oregon
Known as the end of the Oregon Trail, The Dalles holds a unique place in history as the gateway to the Inland Empire. A highlight is a visit the Fort Dalles Museum which features a collection of military artifacts, household goods and old medical equipment. Recreation in The Dalles is Oregon wine country’s new frontier and home to a wine scene with ballooning production.
DAY 7 & DAY 8
Stevenson, Washington
Nestled between the Columbia River to the south, and the mountains and basalt cliffs of the Columbia River Gorge to the north, Stevenson offers a respite from the hustle and bustle of larger ports. Stevenson still embraces the adventurist – with hiking trails, hot springs and local wineries, there is plenty to see and do.
DAY 9
Vancouver (Portland), Washington
As your journey concludes, there are opportunities for you to further explore Vancouver. Whether it's an optional premium post-cruise experience or a quick transfer to the airport for your final trip home.
American Empress
All Inclusive Experiences from: 2024 24 Nov; 01 Dec
Cat D Outside Stateroom with Window
Prices from £4,699pp
Cat E Veranda Stateroom
Prices from £4,799pp
Extend your stay by adding a City Stay Package in Portland
EXPEDITION VOYAGES
ALASKA & BRITISH COLUMBIA
Be fully present in the innermost reaches of Southeast Alaska’s hidden wilderness. Be completely connected to the people and cultures in remote indigenous villages. Be wholly aware of the rare access you will enjoy — and the value of protecting this delicate environment for those who come after us.
DESTINATION HIGHLIGHTS
Misty Fjords, Alaska
Ancient glaciers scrubbed deep troughs through this wilderness, leaving a scenic geological wonder. New Eddystone Rock is a remnant of long-ago volcanic activity that left the iconic basalt pillar as a testament to the power of this place. We will spend most of the day with our team of marine biologists from California Polytechnic State University.Together we will explore the shoreline in search of humpback whales, orcas, sea lions, bears, wolves, moose, and hundreds of species of sea and shorebirds.
Endicott Arm, Alaska
Ocean Victory is uniquely equipped to stop here, in a secluded cove of the captain’s choice, without disturbing the serenity with mechanical sounds or interruptions. Stand on deck and experience the stillness. We’ll explore these fjords by zodiacs and kayaks led by our team of naturalists.
EXPEDITION SHORESIDE DISCOVERIES
Premium Excursions
Wild Bears of Anan Wrangell, Alaska
Venture into the Alaskan wilderness for a once-in-a-lifetime look at the forest’s wildlife in their natural habitat. Travel by jet boat from Wrangell through the Eastern Passage to the Anan trailhead. Enjoy a scenic hike along the trail to reach the observatory. Anan Creek provided the perfect landscape for an observatory, as it is one of the largest salmon runs in Southeast Alaska. This makes it a prime location for the local bear population to feed, as well as bald eagles and harbor seals. At the Anan Bear and Wildlife Observatory, you will experience up-close views of these majestic creatures. Watch as they soar through the skies, climb trees, and search for food in the creek. Snap a photo or simply observe the awe-inspiring animals.
Ketchikan culture & culinary delights
Scenic George Inlet Lodge, Ketchikan, Alaska
Prepare to enjoy the local culinary delights of Ketchikan on this experience your taste buds won’t want to miss. Explore the cultures of the city, from history to food. A visit to “Totem Row” in Saxman Park will provide insight into the native culture that Ketchikan was built on. Then for the main course, you’ll head to the scenic George Inlet Lodge. This rustic and remote building is elegant and full of history. Sit down to a brunch feast of unlimited fresh Dungeness Crab. Fruit, cheese, bagels with smoked salmon dip, and bottomless mimosas round out this hearty meal exploration.
A LANDMARK EXPEDITION
Discover Alaska and the Hidden Coast of the Northern Pacific on a thrilling expedition into the wilds of nature. Explore LeConte Glacier and its dramatic ice fields by jet boat. Get within 25 feet of Alaskan brown bears at Fortress of the Bear. Join onboard expedition experts and naturalists by Zodiac or kayak to witness spectacular fjords and marine life. Eavesdrop on the mystical sounds of humpback whales as they engage in bubble-net feeding. Stand on deck and enjoy the silent nights of Alaska.
State-of-the-Art
The 186-guest Ocean Victory is the most advanced expedition ship in Alaska. A fully stabilized vessel of the highest ice class, she will afford adventurous guests unprecedented access. Her patented X-Bow® is an innovative design that guarantees smooth, comfortable cruising; and since it eliminates bow impact, a quieter ride, as well.
Discover by Doing
Explore coastal secrets, stunning waterfalls, ancient glaciers, and hidden villages in the company of our exclusive world-class expedition partners.
Onboard expedition experts
Your specially trained Expedition Team brings an impressive accumulation of experience and expertise to every day of your voyage. Days will be filled with exploration – on guided kayak groups, in expert-led Zodiac trips, in the comfort of the Expedition Lounge with engaging expert conversation.
Sitka Sound Science Center
Enjoy eye-opening discovery in a behind-the-scenes visit to Sitka Sound Science Center, where they’ll share new findings in their studies and special projects. Sitka Sound Science Center is a nonprofit corporation with a mission of science education and research.
California Polytechnic State University Center for Coastal Marine Sciences
Dedicated to the conservation of our planet’s marine environment, California Polytechnic State University research students and faculty will travel with us to bring a unique level of understanding and passion for the waters we explore to our journey.
Five Finger Lighthouse
Scientists working with the historic Five Finger Lighthouse research team will share fascinating insights from their work with Frederick Sound’s abundant population of humpback whales. You’ll eavesdrop on these giants’ communication through special hydrophones- with experts to interpret.
VANCOUVER TO SITKA
13 days All-Inclusive Expedition Cruise Ocean Victory
Exploring 2 countries U.S.A & Canada Exploring 2 states Alaska & British Columbia
Discover the paradise of the Canadian Inside Passage — with bays, islands and fjords that reveal an intricate network of waterfalls and glaciers. From the picturesque town of Wrangell, explore the dramatic Stikine River — what the Tlingit people call “The Great River”. Be among the privileged few to visit the authentic Alaskan village of Petersburg. Take a naturalist led tour to Misty Fjords National Monument. See the grandeur that is Alaska.
Shoreside Discoveries
Sons of Norway Experience Petersburg, AK
Included Shore Excursion Visit the Sons of Norway Hall in downtown Petersburg and experience the culture and cuisine of Alaska’s Little Norway. Throughout the years, the Hall was the centre of the community, hosting receptions, parties, socials, and more. Enjoy a snack of three Norwegian Pastries, coffee, and tea. Watch the Leikkaring Dancers perform a selection of Norwegian dances, then join in on the fun! Guest participation is encouraged, and photography is welcome.
Vancouver, British Columbia, Canada
Enjoy your premium 2 night hotel stay. Representatives from American Queen Voyages will be available to provide you with dining, entertainment, and sightseeing options to maximize your time here.
2 Night Hotel Stay.
DAY 3
Vancouver, British Columbia, Canada
From the shopping delights of Robson Street to the lively energy of Granville Island Public Market, this city brings a unique European flair to Canada’s western coast. Survey it all from atop the Vancouver Lookout which offers a 360-degree view or Gastown, Coal Harbour, North Vancouver and the downtown Vancouver skyline.
The first of 10 Nights on our Expedition ship.
DAY 4
Canadian Inside Passage
Enjoy your day at sea. Rise with the sun and meet with friends in the restaurant of your choosing over breakfast. Or simply take in the view from the Observation deck with your favourite cocktail in hand. This day is yours to craft as you desire.
DAY 5
Canadian Inside Passage
The Inside Passage is one of the world’s most beautiful cruising routes, with marine life including humpback, fin and killer whales, dolphins, porpoises, sea lions and all five species of salmon. The salmon rich waters provide nutrients to the lush coastal rainforest, which is habitat for the coastal brown bear, the black bear and if we are lucky enough to spot one, the spirit or Kermode bear.
DAY 6
Ketchikan, Alaska
The adventure begins in Alaska’s “first city” of Ketchikan. Visit the historic totem village of Saxman where you will have a chance to stroll amongst towering totem poles learning the unique story behind each pole. One of the most popular things to see in Ketchikan is historic Creek Street, an antique boardwalk, home to restaurants and unique shops, which is suspended over a salmon stream.
DAY 7
Misty Fjords, Alaska
Ocean Victory can deftly navigate the Revillagigedo Channel, transporting you directly to Misty Fjords National Monument Wilderness in great comfort. Be on deck to experience the soaring granite cliffs, glistening waterfalls while gliding quietly beneath the glacier-sculpted
granite fjords of Rudyerd Bay. Our team will accompany you along the shoreline in Zodiacs and kayaks while searching for humpback whales, orcas, harbor seals, bears and other wildlife.
DAY 8
Wrangell, Alaska
Spend a full day in picturesque Wrangell as you are welcomed by Alaskans whose ancestors have lived on this island for thousands of years. On your included tour, discover the history of how the Tlingit culture continues to thrive here. Visit Shakes Island with a local interpretive guide.
DAY 9
Chatham Strait
Chatham Strait, is a narrow passage of the Alexander Archipelago, in the south eastern region of Alaska. The strait is deep, making humpback whale spotting from the outer decks a fun activity. You can select from both indoor and on-deck observation perspectives aboard Ocean Victory, or if you prefer to be up-close, at the water level, you can jump in a kayak or aboard a Zodiac.
DAY 10 Petersburg, Alaska
You will be among the privileged few to visit this authentic Alaskan village for a full day of exploration. Our included tour offers a taste of the local Norwegian culture and delicacies at Sons of Norway Hall, on National Register of Historic Places.
DAY 11
Tracy Arm Fjords Terror Wilderness
Tracy Fjord is only accessed via boat or float plane, making “getting there” part of the adventure. It’s often considered the most majestic of all of the Alaskan fjords. You will be privy to one-of-kind, 1,000-foot waterfalls, marine and terrestrial wildlife, snow-topped mountains, and floating glaciers. We explore this spectacular fjord via Zodiac, driven by USCG licensed captains who will expertly narrate the glacial history and succession of the ice carved fjords.
DAY 12
Kake & Frederick Sound, Alaska
Immerse yourself in the Last Frontier with a journey to the Tlingit village of Kake and Frederick Sound. These two remote destinations offer the raw and hard-toreach Alaska that those on an expedition voyage are yearning for. In Kake, begin with an onboard presentation by our local cultural ambassador before you step onto land to a warm welcome in the form of carved structures and totem poles, each representing a piece of Alaskan history and culture.
DAY 13 Sitka, Alaska
As your journey concludes, there are opportunities for you to further explore Sitka. Whether it's an optional premium post-cruise experience or a quick transfer to the airport for your final trip home.
Prices from £8,699pp
Cat F Stateroom with French Window
Prices from £10,299pp
Discover even more with a City Stay Package in Vancouver and/or Sitka
SITKA TO VANCOUVER
14 days All-Inclusive Expedition Cruise Ocean Victory
Exploring 2 countries U.S.A & Canada Exploring 2 states Alaska & British Columbia
Explore the beautiful waterway of Chatham Strait where humpback whales feed during their migratory route north to Alaska. Take guided Zodiac expeditions and participate in hands-on-science experiments. Listen to the calls of the American Bald Eagle and the lion like growl of the Stellar Sea Lion. Be an honoured guest on Wrangell’s Shakes Island, a location of cultural and historical importance to the local Tlingit clan. Unequalled experiences mould this wild expedition voyage.
Shoreside Discoveries
Island Heritage Discovery Tour
Wrangell, AK
Included Shore Excursion
Discover the history of Wrangell through the lens of the first nation people, the Tlingit. On this journey through time, you will see how the Tlingit culture continues to thrive in Wrangell. Begin your adventure through Wrangell as a guest at Chief Shakes Tribal House. Enter the tribal house, where each wooden plank was carved by traditional Tlingit methods. Then, step into the gold rush era at the Wrangell Museum. Through guided interpretation and informative exhibits, you will learn about the events that led to the modern establishment of the town in the late 19th century.
DAY 1 & 2
Sitka, Alaska
Enjoy your premium 2 night pre-cruise hotel stay. The evenings are yours to become acquainted with the city.
2 Night Hotel Stay.
DAY 3
Sitka, Alaska
Sitka is a picturesque seaport sitting opposite snow-capped Mount Edgecumbe on the west coast of Alaska’s Baranof Island. Sitka is a place of many traditions. Some dating back to first settlers, the Tlingit people, more than 10,000 years ago.
The first of 11 Nights on our Expedition ship.
DAY 4
Kake & Frederick Sound, Alaska
Immerse yourself in the last frontier with a journey to the Tlingit village of Kake and Frederick Sound. These two remote destinations offer the raw and hard-toreach Alaska that those on an expedition voyage are yearning for. In Kake, step onto land to a warm welcome in the form of carved structures and totem poles, each representing a piece of Alaskan history and culture.
DAY 5 & 6
Tracy Arm Fords Terror Wilderness
Tracy Fjord is only accessed via boat or float plane. It’s often considered the most majestic of all of the Alaskan fjords and during your visit you’ll visit oneof-kind, 1,000-foot waterfalls, marine and terrestrial wildlife, snow-topped mountains, and floating glaciers. We explore this spectacular fjord via Zodiac with expert guides.
DAY 7
Petersburg, Alaska
You will be among the privileged few to be in this authentic Alaskan village for a full day of exploration. Our included tour offers a taste of the local Norwegian culture and delicacies at Sons of Norway Hall, on National Register of Historic Places.
DAY 8
Chatham Strait
Chatham Strait, is a narrow passage of the Alexander Archipelago, in the south eastern region of Alaska. The strait is deep, making humpback whale spotting from the outer decks a fun activity. You can select from both indoor and on-deck observation perspectives aboard Ocean Victory, or if you prefer to be up-close, at the water level, you can jump in a kayak or aboard a Zodiac.
DAY 9
Wrangell, Alaska
Spend a full day in picturesque Wrangell as you are welcomed by Alaskans whose ancestors have lived on this island for thousands of years. On your included tour, discover the history of how the Tlingit culture continues to thrive here. Visit Shakes Island with a local interpretive guide.
DAY 10
Misty Fjords, Alaska
Ocean Victory can deftly navigate the Revillagigedo Channel, transporting you directly to Misty Fjords National Monument Wilderness in great comfort. Be on deck to experience the soaring granite cliffs, and glistening waterfalls while gliding quietly beneath the glaciersculpted granite fjords of Rudyerd Bay. Our dedicated naturalists will accompany you along the shoreline in Zodiacs and kayaks while in search of humpback whales, orcas, harbor seals, bears and other species of sea and shore birds.
DAY 11
Ketchikan, Alaska
The adventure begins in Alaska’s “first city” of Ketchikan. Visit the historic totem village of Saxman where you will have a chance to stroll amongst towering totem poles learning of the unique story behind each pole. One of the most popular things to see in Ketchikan is historic Creek Street, an antique boardwalk, home to restaurants and unique shops, which is suspended over a salmon stream.
DAY 12 & DAY 13
Canadian Inside Passage
The Inside Passage is one of the world’s most beautiful cruising routes featuring a perfect combination of coastal mountains and remote islands. This incredible stretch of coastline creates a rich marine environment, with marine life from humpback, fin and killer whales to dolphins, porpoises, sea lions and all five species of salmon. The salmon rich waters provide nutrients to the lush coastal rainforest which is habitat for the coastal brown bear, the black bear and if we are lucky enough to spot one, the spirit or Kermode bear.
DAY 14
Vancouver, British Columbia, Canada
As your journey concludes, there are opportunities for you to further explore Vancouver. Whether it's an optional premium post-cruise experience or a quick transfer to the airport for your final trip home.
Prices from £9,199pp
Cat
with
Prices from £10,899pp
Discover even more with a City Stay Package in Vancouver and/or Sitka
CITY STAYS
Extend your travels with an optional City Stay package providing unique opportunities to delve into the treasures of a destination that appeal to you most. We’ve designed these shoreside packages with remarkable inclusions and deluxe accommodations, and are pleased to offer them at an incredible value.
The Official Memphis Experience Memphis, Tennessee
2-night pre or post-cruise from £749 per person
Music is the heart and soul of the city of Memphis. The sounds of Rock & Roll, jazz, soul and the blues waltz through the streets of Memphis with the savory scents of the city’s iconic eateries. Visit exclusive partner attractions and explore Beale Street. Enhance your journey as you discover the musical roots of this Southern belle.
Inclusions
• The Peabody Memphis, with daily American breakfast
• The Elvis Experience, a self-guided digital tablet tour through Graceland Mansion. See the Elvis statue, and walk on Beale Street
• Memphis Attractions Pass*
• Peabody Memphis walking tour where guests can witness the famous Peabody Duck March including lunch
• Trolley Transportation Pass
• Valid on all public access transportation
• Airport/Hotel Transfer
• Local Concierge
The Official New Orleans Experience New
Orleans, LA
2-night pre or post-cruise from £749 per person
Uncover treasures of the city, indulge in iconic cuisine spiced with the cultural flavors of its past and explore the unique sites and attractions lining the historic streets. Just a short stroll from your deluxe hotel accommodations are some of the things that make this city famous: the French Quarter, Jackson Square and the legendary Bourbon Street.
Inclusions
• 4-Star JW Mariott Hotel, with daily American breakfast
• A driving tour with views of the Garden District, the Mardi Gras Parade route, Jackson Square and St. Louis Cathedral. With stops at the French Quarter, City Park and St. Louis Cemetery
• New Orleans Attractions Pass*
• New Orleans traditional jazz brunch at the iconic Court of Two Sisters in the French Quarter
• Streetcar Transportation Pass
• Airport/Hotel Transfer
• Local Concierge
More city stays available, please contact us for more information.*Attraction pass includes admission to up to eight attractions in New Orleans including: Mardi Gras World, The National WWII Museum, Creole Queen. Historic Cruise, French Quarter Phantom’s Ghost & Vampire Tour, New Orleans Jazz Museum at the Old U.S. Mint , Ogden Museum of Southern Art, and Longue Vue House and Gardens
AMERICAN QUEEN ™
The largest steamboat ever built, the grand American Queen is a gracious and elegant triumph of American ingenuity. Our flagship paddlewheeler is a gentle soul packaged within the ornate detailing that embellishes her exterior. Any traveller who chooses to cruise on this iconic riverboat will soon find that her steady heart beats to the rhythm of music that resounds within her walls. Embark on a river cruise on the American Queen, the wondrous steamboat that introduces her guests to the waters that she calls home – the great rivers that have sustained towns, wildlife and memories throughout history.
DECK 2
DECK 3
TEXAS DECK
DECK
DECK 5
PROMENADE
DECK 6
To book, please contact your travel agent or call 01223 568904
SUITES & STATEROOMS CATEGORIES
AMERICAN QUEEN - SUITES & STATEROOM CATEGORIES
OWNER’S SUITE WITH EXCLUSIVE VERANDA | 348 SQ. FT.
• Queen bed
• Full bathroom with standard tub/ shower combination
• Sitting area with sofa-bed
• Dressing area with granite vanity and mirror
• Flat-screen TV
• Safe, Bathrobes and Slippers
LUXURY SUITE WITH PRIVATE OR OPEN VERANDA | 345-420 SQ. FT.
• Queen bed or two single beds
• Full bathroom with tub and shower or standard tub/shower combination
• Sitting area with sofa-bed
• Vanity, mirror and desk
• Flat-screen TV
• Safe, Bathrobes and Slippers
• Queen bed or two single beds
• Full bathroom with standard tub/shower combination
• Sitting area
• Vanity and mirror
• Flat-screen TV
• Safe, Bathrobes and Slippers
JUNIOR SUITE WITH OPEN VERANDA | 145-230 SQ. FT.
• Queen bed or two single beds
• Full bathroom with standard tub/ shower combination
• Flat-screen TV
• Safe, Bathrobes and Slippers
• Sitting area
• Vanity and mirror
PADDLEWHEEL STATEROOM | 265-320 SQ. FT.
• Stateroom 383: 320 sq. ft.
• Stateroom 385 and 386: 265 sq. ft.
• Traditional paddlewheel experience
• Queen bed or two single beds
• Full bathroom with standard tub/shower combination
• Flat-screen TV
DELUXE OUTSIDE STATEROOM WITH PRIVATE VERANDA | 190 SQ. FT.
• Queen bed or two single beds
• Full bathroom with standard tub/ shower combination
• Flat-screen TV
• Coffee maker and mini refrigerator
• French doors open to exclusive veranda
• Furnished patio with sofa, two chairs and a coffee table
• Exterior access
• Located on Promenade Deck
• Commodore Services, including a River Butler
• Coffee maker and mini refrigerator
• French doors open to deck or veranda
• Interior and/or exterior access
• Located on Promenade and Texas Decks
• Commodore Services, including a River Butler
• French doors open to deck
• Interior and/or exterior access
• Located on Promenade Deck
• Commodore Services (excludes River Butler)
Partially accessible suite 520 is 275 sq. ft. and features a standard tub/shower combination.
• French doors open to deck
• Interior and/or exterior access
• Located on Promenade and Observation Decks
Partially accessible suites 521 and 522 are 230 sq. ft. and feature a standard tub/shower combination.
• Safe, Bathrobes and Slippers
• Sitting area
• 6-foot-square picture window overlooking the paddlewheel
• Vanity, mirror and desk
• Interior access
• Located on Texas Deck
• Safe, Bathrobes and Slippers
• French doors open to private veranda
• Interior access
• Located on Texas Deck
AMERICAN QUEEN - SUITES & STATEROOM CATEGORIES
OUTSIDE STATEROOM WITH OPEN VERANDA | 160-230 SQ. FT.
• Queen bed or two single beds
• Full bathroom with standard tub/ shower combination
• Flat-screen TV
OUTSIDE STATEROOM WITH OPEN VERANDA | 140-180 SQ. FT.
• Queen bed or two single beds
• Full bathroom with shower or standard tub/shower combination
• Flat-screen TV
• French doors open to deck
DELUXE OUTSIDE STATEROOM WITH BAY WINDOW | 190 SQ. FT.
• Queen bed or two single beds
• Full bathroom with standard tub/shower combination
• Flat-screen TV
SINGLE DELUXE STATEROOM | 130 SQ. FT.
• Queen bed
• Full bathroom with shower
• Flat-screen TV
• Interior access
• French doors open to deck
• Interior and/or exterior access
• Located on Observation Deck
• Exterior access
• Located on Observation, Texas and Cabin Decks
Partially accessible staterooms 305 and 306 (180 sq. ft.) feature standard tub/shower combinations.
• Interior access
• Located on Cabin Deck
• Located on Observation Deck
Partially accessible stateroom 457 is 175 sq. ft. and features a standard tub/shower combination and twin beds.
INSIDE STATEROOM | 130 SQ. FT.
• Queen bed or two single beds
• Full bathroom with shower
• Flat-screen TV
SINGLE INSIDE STATEROOM | 80 SQ. FT.
• Single bed
• Full bathroom with shower
• Flat-screen TV
• Interior access
• Located on Texas Deck
Accessible stateroom 381 is 217 sq. ft. and features a roll-in shower.
• Interior access
• Located on Observation Deck
AMERICAN COUNTESS ™
The newest jewel in America’s premier riverboat fleet, this bold paddlewheeler boasts a sleek, contemporary design effortlessly hosting up to 245 guests. Amidst ample open spaces are ideal for gatherings while large forward-facing windows and a portside bar with an 80-foot-high window-wall afford incredible views.
AMERICAN COUNTESS - SUITES & STATEROOM CATEGORIES
DELUXE OUTSIDE STATEROOM WITH PRIVATE VERANDA | 226 SQ. FT.
• Queen bed or two single beds
• Full bathroom with shower
• Safe, Bathrobes and Slippers
• Sitting area with sofa and desk
• Flat-screen TV
OUTSIDE STATEROOM WITH OPEN VERANDA | 192 SQ. FT.
• Queen bed or two single beds
• Full bathroom with shower
• Safe, Bathrobes and Slippers
• Sitting area with chair and desk
• Flat-screen TV
INSIDE STATEROOM | 153 SQ. FT.
• Queen bed or two single beds
• Full bathroom with shower
• Safe, Bathrobes and Slippers
• Writing desk with chair
• Flat-screen TV
SINGLE OUTSIDE STATEROOM WITH OPEN VERANDA | 155 SQ. FT.
• Single bed
• Full bathroom with shower
• Safe, Bathrobes and Slippers
• Sitting area with chair and desk
• Sliding doors open to private veranda
• Interior access
• Located on Cabin Deck
Accessible staterooms 251 and 252 are 289 sq. ft., and feature a roll-in shower
• Sliding doors open to deck
• Interior access
• Located on Observation Deck
Accessible staterooms 356 and 357 are 265 sq. ft., and feature a roll-in shower
• Interior access
• Located on Cabin and Observation Decks
Accessible staterooms 253 and 254 are 239 sq. ft., and feature a roll-in shower
• Flat-screen TV
• Sliding doors open to deck
• Interior access
• Located on Observation Deck
Accessible Staterooms Staterooms 251-254, 356 and 357 feature a roll-in shower.
AMERICAN EMPRESS ®
The largest, most elegant paddlewheeler cruising the Pacific Northwest, she hosts 217 guests on voyages following the historic route of Lewis and Clark. In addition to an inclusive range of educational enrichment and hospitable services, she boasts a dazzling collection of unique paintings and Native American art.
AMERICAN EMPRESS - SUITES & STATEROOM CATEGORIES
• Queen bed or two single beds
• Full bathroom with shower
• Sitting area with sofa
• Safe, Bathrobes and Slippers
• Flat-screen TV
• Interior access
• Located on Discovery and Frontier Decks
• Commodore Services, including a River Butler
• Queen bed or two single beds
• Full bathroom with shower
• Sitting area with sofa
• Flat-screen TV
• Safe, Bathrobes and Slippers
• Interior and exterior access
• Located on Vista View Deck
• Queen bed or two single beds
• Full bathroom with shower
• Sitting area
• Safe, Bathrobes and Slippers
• Interior access
• Flat-screen TV
• Located on Vista View, Discovery and Frontier Decks
• Stateroom 403 features a semi-private veranda
Accessible stateroom 346 is 240 sq. ft., and features a roll-in shower Staterooms 202,302,343, and 403 have fixed queen beds
• Queen bed or two single beds
• Full bathroom with shower
• Safe, Bathrobes and Slippers
• Interior access
• Flat-screen TV
• Located on Discovery and Frontier Decks
Accessible stateroom 341 is 200 sq. ft., and features a roll-in shower
• Queen bed or two single beds
• Full bathroom with shower
• Safe, Bathrobes and Slippers
• Flat-screen TV
• Interior access
• Located on Explorer Deck
• Queen bed or two single beds
• Full bathroom with shower
• Semi-private veranda
• Safe, Bathrobes and Slippers
• Interior and exterior access
• Flat-screen TV
• Located on Vista View Deck
• Single bed
• Full bathroom with shower
• Safe, Bathrobes and Slippers
• Interior access
• Flat-screen TV
• Located on Frontier Deck
OCEAN VICTORY ™
The 186-guest Ocean Victory is the most advanced expedition ship in Alaska. A fully stabilised vessel of the highest ice class, she will afford adventurous guests unprecedented access. Her patented X-Bow® is an innovative design that guarantees smooth, comfortable cruising; and since it eliminates bow impact, a quieter ride, as well. DECK
OCEAN VICTORY - SUITES & STATEROOM CATEGORIES
FT.
• Living room
• Table and chair
• Safe, Bathrobes and Slippers
• Flat-screen TV
• Full bathroom with shower
• Located on Deck 4
SUITE WITH PRIVATE VERANDA 355-372 SQ. FT.
• Queen bed or two single beds
• Sitting area
• Safe, Bathrobes and Slippers
• Wheelchair-accessible
• Flat-screen TV
• Full bathroom with shower
• Located on Deck 4
DELUXE STATEROOM WITH PRIVATE VERANDA 213-264 SQ. FT.
• Queen bed or two single beds
• Sitting area with sofa
• Safe, Bathrobes and Slippers
• Flat-screen TV
• Full bathroom with shower
• Located on Decks 4 and 6
If guests wish to book two staterooms with connecting doors, this is a possibility with this cabin category.
STATEROOM WITH
• Queen bed or two single beds
• Sitting area with sofa
• Private veranda
• Flat-screen TV
• Full bathroom with shower
445
• Queen bed or two single beds
• Sitting area
• Safe, Bathrobes and Slippers
• Flat-screen TV
• Full bathroom with shower
• Located on Deck 7
SUITE WITH PRIVATE VERANDA 297-325 SQ. FT.
STATEROOM WITH
• Queen bed or two single beds
• Sitting area
• Safe, Bathrobes and Slippers
• Flat-screen TV
• Full bathroom with shower
• Located on Decks 4 and 6
• Queen bed or two single beds
• Safe, Bathrobes and Slippers
• Flat-screen TV
• Full bathroom with shower
• Located on Decks 3 and 4 This cabin category is close to the Mudroom, and has quick access to the Zodiac platforms for disembarkation during landings.
FRENCH
• Queen bed
• Safe, Bathrobes and Slippers
• Flat-screen TV
• Full bathroom with shower
SQ. FT. A 81 AQVoyages.co.uk
2024 VOYAGE CALENDAR
AMERICAN QUEEN®
Apr
Apr
May
May
Natchez, St. Francisville, Baton Rouge, Nottoway
May 18 9 New Orleans to Memphis Lower Mississippi Nottoway, St. Francisville, Natchez, Vicksburgh, Greenville
May 25 9 Memphis to New Orleans Lower Mississippi Cleveland (Terrene Landing), Vicksburg, Natchez, St. Francisville, Baton Rouge, Nottoway
Jun 01 9 New Orleans to Memphis Lower Mississippi Nottoway, St. Francisville, Natchez, Vicksburgh, Greenville
Jun 08 9 Memphis to New Orleans Lower Mississippi Cleveland (Terrene Landing), Vicksburg, Natchez, St. Francisville, Baton Rouge, Nottoway
Jun 16 9 New Orleans to Memphis Lower Mississippi Nottoway, St. Francisville, Natchez, Vicksburgh, Greenville
Jun 22 9 Memphis to Clarksville Lower Mississippi & Cumberland New Madrid, Cape Girardeau, Paducah, Dover
Jun 29 9 Nashville (Clarksville) to St Louis (Alton) Cumberland & Lower Mississippi Dover, Paducah, Cape Girardeau, Chester St, Louis
Jul 06 9 St Louis (Alton) to Red Wing Upper Mississippi Hannibal, Bettendorf (Quad Cities), Dubuque, La Crosse
Jul 13 9 Red Wing to St Louis (Alton) Upper Mississippi La Crosse, Dubuque, Bettendorf (Quad Cities), Burlington, Hannibal
Jul 20 9 St Louis (Alton) to Red Wing Upper Mississippi Hannibal, Bettendorf (Quad Cities), Dubuque, La Crosse
Jul 27 9 Red Wing to (St Louis) Alton Upper Mississippi La Crosse, Dubuque, Bettendorf (Quad Cities), Burlington, Hannibal
Aug 03 9 St Louis (Alton) to Red Wing Upper Mississippi Hannibal, Bettendorf (Quad Cities), Dubuque, La Crosse
Aug 11 15 Red Wing to New Orleans Mighty Mississippi Winona, La Crosse, Dubuque, Bettendorf (Quad Cities), Burlington, Hannibal, St. Louis, Memphis, Cleveland (Terrene Landing), Vicksburg, Natchez, Nottoway
Aug 24 9 New Orleans to Memphis Lower Mississippi Nottoway, St. Francisville, Natchez, Vicksburgh, Greenville
Aug 31 9 Memphis to New Orleans
Sep
Sep
Oct 05 9 New Orleans to Memphis
Oct 12 9
Oct 19 9 New Orleans to Memphis
Oct
Nov
Nov
Nov
Nov
Dec
Dec
Dec
Mississippi Cleveland (Terrene Landing), Vicksburg, Natchez, St. Francisville, Baton Rouge,
Mississippi Nottoway, St. Francisville, Natchez, Vicksburgh, Greenville
Mississippi Cleveland (Terrene Landing), Vicksburg, Natchez, St. Francisville, Baton Rouge, Nottoway
Mississippi Nottoway, St. Francisville, Natchez, Vicksburgh, Greenville
Mississippi Cleveland (Terrene Landing), Vicksburg, Natchez, St. Francisville, Baton Rouge, Nottoway
2024 VOYAGE CALENDAR
AMERICAN COUNTESSTM
May
May
Jun
Jun
Jun 21 9 Pittsburgh to Louisville Ohio
Maysville, Point Pleasant, Marietta, Wheeling
Wheeling, Marietta, Huntington, Augusta, Cincinnati, Madison
Jun 28 9 Louisville to Pittsburgh Ohio Madison, Cincinnati, Maysville, Point Pleasant, Marietta, Wheeling
Jul 05 9 Pittsburgh to Louisville Ohio Wheeling, Marietta, Huntington, Augusta, Cincinnati, Madison
Jul 12 9 Louisville to St Louis (Alton) Ohio Brandenburg, Owenbsburg, Henderson, Paducah, Cape Girardeau, St Louis
Jul 19 9 St Louis (Alton) to Ottawa Illinois & Upper Mississippi St. Louis, Hannibal, Grafton, Havana, Peoria, Ottawa
Jul 26 9 Ottawa - St Louis (Alton) Upper Mississippi & Illinois Ottawa, Peoria, Havana, Hannibal, Grafton, St. Louis (Alton)
Aug 02 9 St Louis (Alton) to Nashville (Clarksville) Lower Mississippi & Cumberland St. Louis, Chester, Cape Girardeau, Paducah, Dover
Aug 09 9 Nashville (Clarksville) to St Louis (Alton) Cumberland & Lower Mississippi Dover, Paducah, Cape Girardeau, Chester, St. Louis
Aug 16 9 St Louis (Alton) to Red Wing Upper Mississippi Hannibal, Bettendorf (Quad Cities), Dubuque, La Crosse
Aug 23 9 Red Wing to St Louis (Alton) Upper Mississippi La Crosse, Dubuque, Bettendorf (Quad Cities), Burlington, Hannibal
Aug 30 9 St Louis (Alton) to Memphis Lower Mississippi Grafton, St.Louis, Chester, Cape Girardeau, Paducah, New Madrid
Sep 06 9 Memphis to New Orleans Lower Mississippi Cleveland (Terrene Landing), Vicksburg, Natchez, St. Francisville, Baton Rouge, Nottoway
Sep
Oct
Oct
2024 VOYAGE CALENDAR
AMERICAN EMPRESS®
VOYAGE DATE+ VOYAGE LENGTH EMBARK/DISEMBARK RIVER REGION(S) PORTS
Mar 31 8 Vancouver, WA to Clarkston
Columbia & Snake Astoria, Stevenson, The Dalles, Richland (Tri Cities)
Apr 07 8 Clarkston to Vancouver, WA Columbia & Snake Richland (Tri Cities), The Dalles, Stevenson, Astoria
Apr 14 8 Vancouver, WA to Clarkston Columbia & Snake Astoria, Stevenson, The Dalles, Richland (Tri Cities)
Apr 21 8 Clarkston to Vancouver, WA
Columbia & Snake Richland (Tri Cities), The Dalles, Stevenson, Astoria
Apr 28 8 Vancouver, WA to Clarkston Columbia & Snake Astoria, Stevenson, The Dalles, Richland (Tri Cities)
May 05 8 Clarkston to Vancouver, WA Columbia & Snake Richland (Tri Cities), The Dalles, Stevenson, Astoria
May 12 8 Vancouver, WA to Clarkston
May 19 8 Clarkston to Vancouver, WA
May 26 8 Vancouver, WA to Clarkston
Jun 09 8 Vancouver, WA to Clarkston
Jun 16 8 Clarkston to Vancouver, WA
Jun 23 8 Vancouver, WA to Clarkston
Jun 30 8 Clarkston to Vancouver, WA
Jul 07 8 Vancouver, WA to Clarkston
Jul 14 8 Clarkston to Vancouver, WA
Columbia & Snake Astoria, Stevenson, The Dalles, Richland (Tri Cities)
Columbia & Snake Richland (Tri Cities), The Dalles, Stevenson, Astoria
Columbia & Snake Astoria, Stevenson, The Dalles, Richland (Tri Cities)
Columbia & Snake Astoria, Stevenson, The Dalles, Richland (Tri Cities)
Columbia & Snake Richland (Tri Cities), The Dalles, Stevenson, Astoria
Columbia & Snake Astoria, Stevenson, The Dalles, Richland (Tri Cities)
Columbia & Snake Richland (Tri Cities), The Dalles, Stevenson, Astoria
Columbia & Snake Astoria, Stevenson, The Dalles, Richland (Tri Cities)
Columbia & Snake Richland (Tri Cities), The Dalles, Stevenson, Astoria
Jul 21 8 Vancouver, WA to Clarkston Columbia & Snake Astoria, Stevenson, The Dalles, Richland (Tri Cities)
Jul 28 8 Clarkston to Vancouver, WA Columbia & Snake Richland (Tri Cities), The Dalles, Stevenson, Astoria
Aug 04 8 Vancouver, WA to Clarkston Columbia & Snake Astoria, Stevenson, The Dalles, Richland (Tri Cities)
Aug 11 8 Clarkston to Vancouver, WA Columbia & Snake Richland (Tri Cities), The Dalles, Stevenson, Astoria
Aug 25 8 Clarkston to Vancouver, WA Columbia & Snake Richland (Tri Cities), The Dalles, Stevenson, Astoria
Sep 01 8 Vancouver, WA to Clarkston Columbia & Snake Astoria, Stevenson, The Dalles, Richland (Tri Cities)
Sep 08 8 Clarkston to Vancouver, WA Columbia & Snake Richland (Tri Cities), The Dalles, Stevenson, Astoria
Sep 15 8 Vancouver, WA to Clarkston
Columbia & Snake Astoria, Stevenson, The Dalles, Richland (Tri Cities)
Sep 22 8 Clarkston to Vancouver, WA Columbia & Snake Richland (Tri Cities), The Dalles, Stevenson, Astoria
Sep 29 8 Vancouver, WA to Clarkston
Oct 06 8 Clarkston to Vancouver, WA
Oct 13 8 Vancouver, WA to Clarkston
Oct 20 8 Clarkston to Vancouver, WA
Oct 27 8 Vancouver, WA to Clarkston
Nov 03 8 Clarkston to Vancouver, WA
Nov 10 8 Vancouver, WA to Clarkston
Nov 17 8 Clarkston to Vancouver, WA
Nov 24 8 Vancouver RoundTrip
Dec 01 8 Vancouver RoundTrip
Columbia & Snake Astoria, Stevenson, The Dalles, Richland (Tri Cities)
Columbia & Snake Richland (Tri Cities), The Dalles, Stevenson, Astoria
Columbia & Snake Astoria, Stevenson, The Dalles, Richland (Tri Cities)
Columbia & Snake Richland (Tri Cities), The Dalles, Stevenson, Astoria
Columbia & Snake Astoria, Stevenson, The Dalles, Richland (Tri Cities)
Columbia & Snake Richland (Tri Cities), The Dalles, Stevenson, Astoria
Columbia & Snake Astoria, Stevenson, The Dalles, Richland (Tri Cities)
Columbia & Snake Richland (Tri Cities), The Dalles, Stevenson, Astoria
Columbia Astoria, Portland, The Dalles, Stenson
Columbia Stenson, The Dalles, Portland, Astroia
+ Start of pre-cruise hotel night.2024 VOYAGE CALENDAR
OCEAN VICTORYTM
May 02 12 Vancouver, BC to Sitka, Alaska Alaska
May 12 13 Sitka, Alaska to Vancouver, BC Alaska
May 23 12 Vancouver, BC to Sitka, Alaska Alaska
Jun 02 13 Sitka, Alaska to Vancouver, BC Alaska
Jun 13 12 Vancouver, BC to Sitka, Alaska Alaska
Jun 23 13 Sitka, Alaska to Vancouver, BC Alaska
Jul 04 12
Vancouver, BC to Sitka, Alaska Alaska
Jul 14 13 Sitka, Alaska to Vancouver, BC Alaska
Jul 25 12
Vancouver, BC to Sitka, Alaska Alaska
Aug 04 13 Sitka, Alaska to Vancouver, BC Alaska
Aug 15 12 Vancouver, BC to Sitka, Alaska Alaska
Aug 25 13 Sitka, Alaska to Vancouver, BC Alaska
Sep 05 12 Vancouver, BC to Sitka, Alaska Alaska
Sep 15 13 Sitka, Alaska to Vancouver, BC Alaska
PORTS
Cruising Inside Passage, Ketichikan/Metlakatla, Misty Fjords, Wrangell, Waterfall Coast (Gut Bay), Petersburg, Tracy/Endicott Arm, Kake/Frederick Sound
Frederick Sound/Kake, Endicott Arm/Fords Terror,Tracy Arm, Petersburg, Waterfall Coast (Gut Bay), Wrangell, Misty Fjords, Ketchikan/Metlakatlar, Cruising Inside Passage
Fiordland (Kynoch Inlet), Ketichikan/Metlakatla, Misty Fjords, Wrangell, Waterfall Coast (Gut Bay), Petersburg, Tracy/Endicott Arm, Kake/Frederick Sound
Frederick Sound/Kake, Endicott Arm/Fords Terror,Tracy Arm, Petersburg, Waterfall Coast (Gut Bay), Wrangell, Misty Fjords, Ketchikan/Metlakatlar, Fiordland (Kynoch Inlet)
Fiordland (Kynoch Inlet), Ketichikan/Metlakatla, Misty Fjords, Wrangell, Waterfall Coast (Gut Bay), Petersburg, Tracy/Endicott Arm, Kake/Frederick Sound
Frederick Sound/Kake, Endicott Arm/Fords Terror,Tracy Arm, Petersburg, Waterfall Coast (Gut Bay), Wrangell, Misty Fjords, Ketchikan/Metlakatlar, Fiordland (Kynoch Inlet)
Fiordland (Kynoch Inlet), Ketichikan/Metlakatla, Misty Fjords, Wrangell, Waterfall Coast (Gut Bay), Petersburg, Tracy/Endicott Arm, Kake/Frederick Sound
Frederick Sound/Kake, Endicott Arm/Fords Terror,Tracy Arm, Petersburg, Waterfall Coast (Gut Bay), Wrangell, Misty Fjords, Ketchikan/Metlakatlar, Fiordland (Kynoch Inlet)
Fiordland (Kynoch Inlet), Ketichikan/Metlakatla, Misty Fjords, Wrangell, Waterfall Coast (Gut Bay), Petersburg, Tracy/Endicott Arm, Kake/Frederick Sound
Frederick Sound/Kake, Endicott Arm/Fords Terror,Tracy Arm, Petersburg, Waterfall Coast (Gut Bay), Wrangell, Misty Fjords, Ketchikan/Metlakatlar, Fiordland (Kynoch Inlet)
Fiordland (Kynoch Inlet), Ketichikan/Metlakatla, Misty Fjords, Wrangell, Waterfall Coast (Gut Bay), Petersburg, Tracy/Endicott Arm, Kake/Frederick Sound
Frederick Sound/Kake, Endicott Arm/Fords Terror,Tracy Arm, Petersburg, Waterfall Coast (Gut Bay), Wrangell, Misty Fjords, Ketchikan/Metlakatlar, Fiordland (Kynoch Inlet)
Fiordland (Kynoch Inlet), Ketichikan/Metlakatla, Misty Fjords, Wrangell, Waterfall Coast (Gut Bay), Petersburg, Tracy/Endicott Arm, Kake/Frederick Sound
Frederick Sound/Kake, Endicott Arm/Fords Terror,Tracy Arm, Petersburg, Waterfall Coast (Gut Bay), Wrangell, Misty Fjords, Ketchikan/Metlakatlar, Fiordland (Kynoch Inlet)
BOOKING CONDITIONS
These booking conditions together with our General Information, Privacy Policy and any documents referred to in them will apply to: (A) Your use of our website; (B) Our supply of products and services; and (C) Our contact with you, so please read them and the product descriptions through carefully before booking.
Please note that to book any of the products described on our website or to you over the telephone you must agree to be bound by these booking conditions. If you have any questions about the booking conditions, please contact us for clarification prior to booking.
References to “you” and “your” include the first named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is added or transferred. References to “Travel Arrangement(s)” in these booking conditions are to the accommodation, transport, cruises, experiences, activities, car hire and other services we offer for sale. References to “Supplier” means the supplier of the Travel Arrangements including but not limited to accommodation providers, cruise lines, transfer providers, experience and activity providers and car hire companies. References to “Principal Supplier” or “Principal” means the Supplier with whom your contract is with.
Please understand that if you refuse to accept these booking conditions, you will not be able to make any bookings with us for any products or services we offer for sale.
About Us
We are Light Blue Travel Ltd (‘Light Blue Travel’, ‘we’, ‘us’, ‘our’) a company registered in England and Wales Company No: 2686703 with its registered office at 2nd Floor Nucleus House, 2 Lower Mortlake Road, Richmond, UK TW9 2JA and trading office at 1 Longview Terrace, Histon Road, Cambridge CB4 3JH.
By making a booking, the first named person (the ‘lead name’) on the booking agrees on behalf of all persons detailed on the booking that he/she:
a. has read these booking conditions, and the General Information and has the authority to and does agree to be bound by them;
b. consents to our use of personal data in accordance with our Privacy Policy and is authorised on behalf of all persons named on the booking to disclose their personal details to us, including where applicable, special categories of data (such as information on health conditions or disabilities and dietary requirements);
c. is over 18 years of age and resident in the United Kingdom and where placing an order for services with age restrictions declares that he/she and all members of the party are of the appropriate age to purchase those services;
d. accepts financial responsibility for payment of the booking on behalf of all persons detailed on the booking and is authorised to use the credit or debit card that is used to pay for the booking;
e. has provided information that is true and accurate;
f. will only make legitimate reservations. False and/or fraudulent reservations are strictly prohibited.
Please Note: We act in the following capacities: as a Package Organiser/Principal in the sale of Package Holidays in accordance with the Package Travel and Linked Travel Arrangements Regulations 2018 (‘PTRs’); as a Principal in the sale of single-element Travel Arrangement bookings; or as agent in the sale of Packages or singleelement Travel Arrangement. This means that your contract will always be with Light Blue Travel regardless of what you book. You will be advised at the time of booking which one of these scenarios applies to your booking and it will also be confirmed on your confirmation invoice. For the avoidance of doubt, we do not sell Linked Travel Arrangements (as defined under the PTRs). Our obligations to you will vary depending upon what you book with us, and we have tried to set them out below as clearly as possible:
(A)Section A contains the conditions which will apply where we are acting as Principal to your booking whether you are booking a Package or a single element Travel Arrangement. Sections B OR C will also apply depending on what you have booked.
(B) Section B contains the conditions in addition to Section A which will apply when you make a booking for a Package with us where we act as the Package Organiser and Principal.
(C) Section C contains the conditions in addition to Section A which will apply where you make a booking for a single-element Travel Arrangement booking with us where we act as Principal.
(D) Section D contains all the conditions which will apply where you make a single-element Travel Arrangement booking with us, where we are acting as agent. Please note that the Section D terms and conditions are completely standalone.
SECTION A
1. Your Holiday Contract
All bookings are subject to availability at the time of booking. We do not guarantee that any of the Travel Arrangements or
Packages we advertise will still be available at the time of booking.
Your booking with us is subject to the relevant parts of these booking conditions and we advise you to read these carefully prior to booking. In addition to being bound by our booking conditions you will also be bound by the terms and conditions of the companies we choose to facilitate your booking, such terms and conditions are available on request.
A contract will exist with us, as Principal, for your Package or Travel Arrangement as soon as we issue our confirmation invoice via email with a booking reference number. We dispatch this confirmation invoice to the lead name and the lead name will become directly responsible for the payment of the total price and if applicable, any cancellation charges. The lead name will also be responsible for passing any information regarding the booking or any changes made in relation to the booking to all members of the booking party including, but not limited to, information on schedule changes or copies of booking confirmations.
Please check your confirmation invoice carefully on receipt. In the event of any discrepancy in the details contained on the confirmation invoice please contact us immediately at sales@lightbluetravel.co.uk as it may not be possible to make changes at a later date and/or you may have to pay amendment or cancellation fees in accordance with section 4.
These booking conditions are governed by English Law, and the jurisdiction of the English Courts. You may however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so.
2. Your Holiday Price and Payments
We reserve the right to alter the prices of any of the Packages or Travel Arrangements shown. You will be advised of the current price of anything that you wish to book before your contract is confirmed. All prices include any applicable VAT.
The information and prices shown in this brochure or on our website may have changed by the time you come to book. Although we make every effort to ensure the accuracy of the information and prices at the time of publication, regrettably errors do occasionally occur. You must, therefore, ensure you check the price and all other details of your chosen Package or Travel Arrangement with us at the time of booking. Should we become aware of the need to revise information or prices, we may do so by informing you before we accept your booking. In this case, the revised information or prices will be considered to form part of our contract with you as if they had originally been published in our brochure or on our website. We will not be liable for booking errors which are attributable to you or which are caused by unavoidable and extraordinary circumstances as defined in section 6. Where the Package or Travel Arrangement has been incorrectly priced and the booking has already been confirmed, we reserve the right to cancel the booking and refund all monies paid to you.
When you make your booking you must pay a minimum deposit of £1,000 per person unless you are advised otherwise. If we have to make special flight arrangements we reserve the right to charge you the full cost of these flights at the time of your booking. We will quote you the cost of these arrangements before we confirm your holiday. If we advise you prior to booking that your flights are ‘nonrefundable’ then no refund will be due to you for your flights if you later cancel unless we can obtain a refund for you from the airline. Infants must be under two years of age on the date of return travel to qualify for infant status. Unless you are otherwise advised by us, the balance of the price of your Package or Travel Arrangements must be paid at least 128 days before your departure date and the date will be advised on your confirmation invoice. If the balance is not paid in time we reserve the right to cancel your holiday arrangements and retain your deposit. Please see section 4 ‘If You Change or Cancel Your Holiday’ (below) for cancellation terms.
Please note: Resort fees including, car parking and refundable deposits are now commonly charged by hotels/ resorts, which can only be paid locally and not at the point of booking. We will do our best to inform you of such fees but accept no responsibility for the payment of fees. If you are unclear as to whether resort fees will be payable please ask and we will do our best to advise you.
3. Insurance
It is a condition of booking with us that you take out appropriate travel insurance and you are not permitted to travel with us without having adequate travel insurance in place.
Your policy should include cover for (i) cancellation or curtailment of your holiday as a result of circumstances outside your control (including accident or illness and inability to travel for other reasons), (ii) personal accident, (iii) personal liability, (iv) medical expenses and repatriation in the event of medical need, and (v) cover for costs and liability arising from any specific activity you intend to participate in. Please note, it is your sole responsibility to ensure that the travel insurance purchased is suitable for your particular needs, including without limitation, in respect of any pre-existing medical condition (which must be disclosed to the insurer prior to purchasing the policy.)
Any travel insurance you purchase must include specific cover for Covid-19 related issues and incidents which may affect your Package or Travel Arrangements and, if
necessary, travelling to a destination subject to a FCDO advisory against travel.
It remains your responsibility to read and understand the insurance policy and ensure that it is suitable and adequate for your particular needs. Please read your policy details carefully and take them with you on holiday. If you choose to travel without adequate insurance cover, we will not be liable for any losses suffered by you in respect of which insurance cover would otherwise have been available.
4.
If You Change or Cancel Your Booking
Changing Your Holiday
If, after our confirmation invoice has been issued, you wish to change your Package or Travel Arrangements in any way, for example your chosen departure date or accommodation, we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be in writing from the lead name on the booking. You will be asked to pay an administration charge of £40.00 per person per change and any further cost we incur in making this alteration. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. Certain parts of Packages and Travel Arrangements (e.g. scheduled flight tickets or “non-refundable flights”) may not be changeable after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the Package or Travel Arrangement.
Cancelling Your Holiday
You, or any member of your party, may cancel your Package or Travel Arrangement at any time. Written notification from the lead name on the booking must be received at our offices. Since we incur costs in cancelling your Package or Travel Arrangement, you will have to pay the applicable cancellation charges shown below in addition to an administration charge of £40.00 per person. Charges may be higher where the flights and/or other parts of your Package or Travel Arrangement we have confirmed to you are “non-refundable” and this will be advised to you at the time of booking. Any party members who travel will receive a revised invoice based on the new party size. If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges. If you wish to cancel an element of your Package or Travel Arrangement before the full balance is paid your deposit will not be refunded and will not be used to cover any outstanding balance. Certain arrangements may incur a cancellation charge of up to 100% of that part of the Package or Travel Arrangement after it has been confirmed. In the case of scheduled flights these are non-refundable and are usually fully payable at the time of booking as advised on your booking confirmation invoice. In some cases a deposit is payable and you will be advised of the balance payment date on your confirmation invoice. Once the balance payment date has been surpassed you will be fully liable for the payment of the balance.
Even if an element of your Package is non-refundable, if you wish to cancel your booking you may also have to pay the following cancellation charges in respect of the other elements of your Package.
River Cruise Package Bookings
Amount of cancellation charge:
More than 128 days before departure – Deposit only 91 - 127 days before departure – 35%
61 - 90 days before departure – 50%
31 - 60 days before departure – 75%
0 – 30 days before departure – 100%
Cancelling Due to FCDO Advice & Covid 19
Where you choose to travel to a destination subject to Foreign Commonwealth and Development Office (‘FCDO’) advice against non-essential travel, you accept that once your booking has been confirmed, if you decide not to travel due to FCDO advice, you will have to pay our standard cancellation charges as shown in this section. You are not entitled to cancel and receive a full refund in these circumstances as it is assumed and you confirm that you have made your booking with full knowledge of FCDO advice against non-essential travel.
Please note that we will have no liability for any refunds, compensation, costs, expenses or other losses of any kind incurred by you (including, where applicable, the cost of medical treatment), in the following circumstances:
(i) If you, or anyone in your booking party, test positive for Covid-19, or are notified or otherwise become aware that you have, or suspect you may have, come into close contact with someone who has tested positive for Covid-19 (or where they otherwise suspect they may have Covid-19) and have to self-isolate for a period of time.
If this happens within 14 days of your departure date, you must contact us immediately as you may no longer be able to travel. We will offer you the following options where possible and subject to availability:
(a) Postponing your holiday to a later date. We will notify you of any impact on the price the postponement may have (please note that you may have to pay full cancellation charges on some elements of your holiday, such as the flight, as well any increase in cost imposed by Suppliers);
(b) If not everyone on the booking is affected, you will have the right to transfer your place on the holiday to another person nominated by you, subject always to compliance with the requirements within our booking conditions;
(c) Cancelling your booking, in which case we will impose our standard cancellation charges as at the date of cancellation by you.
You may be able to claim these costs back from your travel insurance – please check your policy wording. If this happens whilst you are on your holiday, please notify us immediately and we will provide such reasonable assistance as we can in the circumstances. However, we will not be responsible for covering the cost of any curtailment of your holiday, missed transport arrangements, additional accommodation required, or other associated costs incurred by you. Your travel insurance may cover some of these costs for you – please check the policy wording.
(ii) You fail any tests, checks, have not had any required vaccinations and within the required timeframes or have proof thereof or other measures imposed by a Supplier, airline, port or airport, border control authority or other government body or local authority or fail to submit for testing or assessment when requested to do so, and as such you are denied boarding, entry to the destination, access to the travel services or you are otherwise unable to proceed with your holiday, or any part of the holiday, or you are required to self-isolate within the destination. Your travel insurance may cover some of these costs for you –please check the policy wording.
(iii) You are required to isolate on your return home.
5. If We Cancel or Change Your Holiday
If We Cancel Your Holiday
We may in exceptional circumstances be required to cancel your booking in which case a full refund of all monies paid will be made to you. We regret we cannot meet any expenses or losses that you may incur as a result of change or cancellation, including any additional travel arrangements that you have made via another company.
Very rarely, we may be forced by unavoidable and extraordinary circumstances (see section 6 below) to change or terminate all or some of your arrangements after departure. If this situation does occur, we regret we will be unable to make any refunds, pay you compensation or meet any costs or expenses you incur as a result.
Where you have booked a Package, additional terms and conditions apply to your booking, please see section 24.
If We Change Your Holiday
It is unlikely that we will have to make any changes to your Package or Travel Arrangements, but we do plan the arrangements many months in advance. Occasionally, we may have to make changes and we reserve the right to do so at any time. Most of these changes will be minor and we will advise you of them at the earliest possible date. Examples of minor changes include alteration of your outward/return flights by less than 12 hours, changes to aircraft type, change of accommodation to another of the same or higher standard, changes of carriers. See additional provisions and examples that apply to Packages at section 24.
If we make a major change to your Package or Travel Arrangement, we will inform you as soon as reasonably possible if there is time before your departure. You will have the choice of either accepting the change of arrangements, accepting an offer of alternative travel arrangements of comparable standard from us if available (we will refund any price difference if the alternative is of a lower value), or cancelling your Package or Travel Arrangement and receiving a full refund of all monies paid. This doesn’t apply for minor changes. Additional provisions may apply to Packages (see section 24).
6.
Unavoidable and Extraordinary Circumstances
In these booking conditions, unavoidable and extraordinary circumstances (also known as Force Majeure) means a situation which is beyond our or the Supplier’s control, the consequences of which could not have been avoided even if all reasonable measures had been taken. Such situations are likely to include, but are not limited to whether actual or threatened, war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, flood, epidemics and pandemics, fire, airport, port or airspace closures, restrictions or congestion, flight or entry restrictions imposed by any regulatory authority or other third party, an FCDO advisory against travel to a particular destination and any other government restrictions on travel. Except where otherwise stated in these booking conditions, we have no liability including for compensation, costs and expenses in such situations.
Brexit Implications: please note that certain Package and Travel Arrangements may be affected as a result of the United Kingdom leaving the European Union. This could include changes to the visa requirements of British citizens travelling to, within or through the EU. This is something we will continue to monitor and will advise you as soon as possible if we become aware of any confirmed bookings that will be affected. However, since this is something which is completely unprecedented and outside our control, we would treat any such changes as unavoidable and extraordinary circumstances, and whilst we will endeavor to provide suitable alternative arrangements or refunds where possible, we will not be liable to pay you any compensation.
We shall have no liability to you for any changes, cancellations, failure to perform, or delay in performance of, any of our obligations that are caused by unavoidable and extraordinary circumstances. If such an event takes place and if affects the performance of our obligations to you, we will contact you as soon as reasonably possible to notify you. If you have any concerns about a booking, please contact sales@lightbluetravel.co.uk. We regret we will be unable to issue any refunds, pay you compensation or meet any costs or expenses you incur as a result.
7. Covid 19
Please bear in mind that Covid-19 and the measures and other action being taken by governments, public authorities and businesses to manage its effects (including implementation of mandatory social distancing, face
masks/coverings, hand sanitization and temperature checks) is likely to have an impact on Packages and Travel Arrangements for a considerable period of time. We may, for example, be unable to provide certain advertised services or facilities as a result. Such measures / action may be introduced or changed with little or no prior notice. Greater flexibility is therefore likely to be required for the foreseeable future which we would ask you to bear in mind at all times, both before and after departure. Any impact which such measures / action has on your holiday will not constitute a significant alteration to your contracted arrangements and will not entitle you to cancel without payment of the applicable cancellation charges as a result.
8. Flights
Occasionally flight operators change the flight times and for that reason it is important that you confirm your flight times two days prior to departure.
For inbound flights, it may be necessary to reconfirm your flight with the airline. Please check this in the correspondence received from the airline or flight provider including all the relevant booking conditions. You should take a note of any reference number or contact name when reconfirming. If you fail to reconfirm you may be refused permission to board the aircraft and you are unlikely to receive any refund.
We cannot accept responsibility in the event that you miss your flight if you do not confirm your flight times as described above.
We are not always in a position at the time of booking to confirm the carrier(s), aircraft type and flight timings which will be used in connection with your flight. Where we are only able to inform you of the likely carrier(s) at the time of booking, we shall inform you of the identity of the actual carrier(s) as soon as we become aware of this. The carrier (s), flight timings and type of aircraft shown on our website and on your ATOL receipt (where applicable) are for guidance only and are subject to alteration and confirmation. The latest timings will be shown on your tickets which will be dispatched to you approximately 7-14 days prior to travel. You must check your tickets very carefully immediately on receipt to ensure you have the correct times. It is possible that flight times may be changed even after the tickets have been dispatched, we will contact you as soon as possible if this occurs. Any change in the identity of the carrier(s), flight timings, and/or aircraft type will not entitle you to cancel or change to other arrangements without paying our normal charges.
You have rights in some circumstances to refunds and/or compensation from the airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be published at EU airports and will also be available from airlines. Reimbursement in such cases is the responsibility of the airline and will not automatically entitle you to a refund of your Package or Travel Arrangement price from us. If your airline does not comply with these rules you should complain to the CAA’s Passenger Advice and Complaints Team (PACT) on 020 7453 6888 or visit www. caa.co.uk.
Please note that in accordance with Air Navigation Orders, in order to qualify as an infant status, a child must be 2 years and under on the day of his/her return flight.
Where you have booked a Package or Travel Arrangement that does not include flights and you have booked flights separately in order to take part in a Package or Travel Arrangement we accept no responsibility for any flights, cancellations, amendments whatsoever.
9. ABTA
We are a member of ABTA, membership numbers D6183 and V9324. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. Further information on the code can be found on ABTA’s website www.abta.com. Please note that ABTA membership only applies to services shown as provided by Light Blue Travel and not to services provided by any third parties.
10.
If You Have a Complaint
If you have a problem during your Package or Travel Arrangement, please inform the relevant Supplier (eg your hotelier or cruise line) and our resort representative, where applicable, immediately, who will endeavour to put things right. Please complete an Event Report while in resort and ask our representative or the Supplier to sign it. If you fail to follow this procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were in resort and this may affect your rights under this contract. If your complaint is not resolved locally you should follow this up within 28 days of your return home by writing to our Quality Service Department at Light Blue Travel, 1 Longview Terrace, Histon Road, Cambridge CB4 3JH giving your booking reference number and all relevant information. Please note we do not write to clients when we receive Event Reports sent to us by our resort representatives.
If a complaint arising from your holiday contract cannot be resolved amicably we can offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta. com.
11. Additional Assistance in Resort
If you’re in difficulty whilst in resort and ask us to help we will provide appropriate assistance, in particular by providing information on health services, local authorities and consular assistance; and helping you to find alternative arrangements and any necessary phone calls/emails. You must pay any costs we incur if the difficulty is your fault.
12. Excursions
Excursions or other tours, activities, facilities or services that you may choose to book or pay for whilst you are on holiday do not form part of your Package or Travel Arrangements provided by us. For any excursion, tour, activity, facility or service that you book, your contract will be with the operator of that particular service and not with us. We are not responsible for the provision of that service or for anything that happens during the course of its provision by the operator.
13. Your Responsibilities
(a) Your specific passport and visa requirements and other immigration requirements are your responsibility and you should confirm these with the relevant embassies and/ or consulates.
(b) Health & Entry Requirements (see section 14). You must check what vaccinations (including but not limited to Covid-19 vaccinations and timeframes) and/or quarantine requirements, if any, are required for your selected destinations.
(c) Airline regulations require women who are 28 weeks pregnant or more on the date of the return travel to have a doctor’s certificate stating that they are fit to travel. All pregnant women should check the time limits for travel as most airlines do not accept passengers who are more than 34 weeks pregnant at the date of return travel. In addition, for cruise bookings, women who are up to 23 weeks pregnant at the end of the cruise are required to produce a medical certificate of fitness to travel. The Carrier cannot for safety reasons carry pregnant women of 28 weeks or more by the end of the cruise. The Carrier reserves the right to request a medical certificate at any stage of pregnancy and to refuse passage if the Carrier and/or the Master are not satisfied that any pregnant passenger will be safe during the cruise.
(d) You should provide us with full details if you have any form of disability or impairment which may restrict the enjoyment of your holiday before we issue our confirmation invoice (in the case of cruises see section 17). We will only provide precise information on the suitability of your Travel Arrangements taking into account your needs if you specifically request us to do so. Acting reasonably, if we are unable to properly accommodate your needs, we will not confirm your booking and/or if you did not give us full details at the time of booking, we will treat it as cancelled by you when we become aware of these details. In the case of a cruise booking you may be required to complete a health questionnaire prior to boarding (see section 17).
(e) You must be responsible for the behaviour of yourself and your party. We can refuse to accept you as a customer or refuse to continue dealing with you if your behaviour is, in our opinion or the opinion of the airline pilot, hotelier, villa manager, other guests or other person in authority disruptive, dangerous, or annoying to other people or property.
(f) To take reasonable care of your baggage and to insure any high value items as we cannot accept liability for such items.
(g) To arrange holiday insurance (see section 3).
(h) To be aware of current FCDO advice at the time of travel and whilst in resort and any testing and quarantine requirements on your return home.
All costs of the above must be paid by you. We do not accept any liability if you are refused entry onto any transport or into any country due to failure on your part to obtain and carry all required documentation or to otherwise comply with all applicable requirements (including health/covid 19 related ones). If failure to have any necessary travel or other documents results in fines, surcharges, other financial penalty, costs or expenses being incurred by us, you will be responsible for reimbursing us accordingly. If you are unable to travel as a result of failure or inability to comply with any health related or other requirements, cancellation charges will apply.
14. Health & Entry Requirements
You must check entry and other official requirements for all countries to or through which you are travelling as well as any requirements applicable on your return to your home country, at the time of booking and in good time before and close to departure. Requirements are likely to change and travel restrictions may be imposed (which could be at no or very short notice prior to departure) as a result of the coronavirus situation. You must also keep up to date with this information while you are away.
Details of any compulsory health requirements applicable to your holiday are shown are shown on our website or will otherwise be advised at the time of booking. It is your responsibility to ensure you obtain details of and comply with all recommended and required vaccinations, health precautions and other health related measures (including those which are introduced to deal with coronavirus) in good time before departure. Details are available from your GP surgery, local travel clinic and the National Travel Health Network and Centre http://travelhealthpro.org.uk/. Information on health abroad is also available on www.nhs. uk/Live-well/healthybody/before-you-travel Vaccination and other health requirements/recommendations are subject to change at any time for any destination, including at short or no notice. Please therefore check with a doctor or clinic or other reliable source of information not less than 6 weeks prior to departure and also closer to departure to ensure that you are aware of and can meet the necessary requirements and have the latest information. Please be aware that there may be enhanced screening/monitoring at exit and entry points both in the UK and overseas. In certain situations and when arriving from certain countries, you may be required to self-isolate or quarantine for a set period on arrival.
It is the responsibility of the person who makes the booking to ensure that all persons travelling are in possession of all necessary travel and health documents before departure. All costs incurred in obtaining such documentation must be paid by you. We do not accept any liability if you are refused entry onto any transport or into any country due to failure on your part to obtain and carry all required documentation or to otherwise comply with all applicable requirements (including health/coronavirus related ones).
BOOKING CONDITIONS
If failure to have any necessary travel or other documents results in fines, surcharges, other financial penalty, costs or expenses being incurred by us, you will be responsible for reimbursing us accordingly. If you are unable to travel as a result of failure or inability to comply with any health related or other requirements, cancellation charges will apply.
15. Special Requests
Neither we nor the Suppliers are obliged to provide any assistance or meet special requests unless we have agreed as such in writing. For your own protection, you should obtain confirmation in writing from us that your request will be complied with (where it is possible for us to give this) if your request is important to you. Confirmation that a special request has been noted or passed on to the Supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Unless and until specifically confirmed, all special requests are subject to availability. We regret we cannot accept any conditional bookings, i.e. any booking which is specified to be conditional on the fulfilment of a particular request. All such bookings will be treated as “standard” bookings subject to the above provisions on special requests.
16. Your Privacy
Information provided by you to us in connection with your Package or Travel Arrangement will be collected and held by us as a data controller in accordance with Data Protection laws and our full Privacy Policy is available here. In order to process your booking and to ensure that your Package or Travel Arrangement can be properly performed we need to collect certain personal details from you. These will include, where applicable, the names and addresses of party members, their passport and insurance details, credit/ debit card or other payment details and (with your specific consent), special requirements such as those relating to any disability or medical condition which may affect the chosen holiday arrangements and any dietary restrictions which may disclose your religious beliefs. We must pass on your personal details to the companies and organizations who need to know them so that your holiday can be provided (for example your cruise operator, airline, hotels, credit/debit company or bank). The information may also be provided to public authorities such as customs/immigration if required by them, or otherwise as required by law. If you fail to provide us with this information, we may not be able to plan or confirm your booking. We have appropriate security measures in place to protect the personal details you give us. You are entitled to ask us what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed; to delete, rectify or block the information we hold about you; to complete and restrict its use and to port it to another organisation. You have the right to object to the processing of your data in some circumstances and where we have asked for consent to process your data in ways additional to those listed above (for example, for marketing purposes), you may withdraw this consent.
SECTIONS 17 – 21 APPLY TO CRUISE BOOKINGS ONLY
17. Fitness to Travel
We and any carrier are entitled to administer a health questionnaire prior to boarding. In order to ensure that the carrier is able to carry passengers safely and in accordance with applicable safety requirements. When completing the questionnaire or embarking the ship, you warrant that you are fit to travel by sea and that your conduct or condition will not impair the safety of the cruise ship or inconvenience the other passengers. You must disclose any medical symptoms of any illness (including but not limited to covid-19 symptoms), injury or infirmity bodily or mental or any circumstances suggestive of exposure to any infection or contagious disease, or any other reason that is likely to impair the safety or reasonable comfort of other persons onboard, via the health questionnaire or otherwise. We and any carrier reserve the right to require any passenger to produce medical evidence of fitness to travel in order to assess whether that passenger can be carried safely.
If it appears to us or the carrier, the Master or the Cruise Ship’s doctor that you are unfit for travel (amongst other reasons we will deem that person unfit to travel if in the 48 hours or less before sailing they have suffered with any medical symptoms suggestive of a viral illness including but not limited to diarrhoea, vomiting, high temperature, persistent cough, loss of taste or smell or other flu-like or Covid-19 symptoms), likely to endanger safety, likely to be refused permission to land at any port, or to render the Carrier liable for passenger maintenance, support or repatriation, then the Carrier or the Master shall have the right to take any of the following courses: (i) Refuse to embark you at any port; (ii) Disembark you at any port; (iii) Transfer you to another berth or cabin; (iv) (If the Cruise Ship doctor considers it advisable), to place or confine you in the Cruise Ship’s Hospital or to transfer you to a health facility at any port, at your expense (v) to administer first aid or any drug, medicine or other substance.
We and the carrier reserve the right to request proof of a complete course of covid-19 vaccinations (including any available boosters) and the dates these were carried out and we reserve the right to cancel, at any time without penalty, any Package, or Travel Arrangement on the basis of any reason relating to covid-19 vaccinations including but not limited to whether these injections have taken place, how many of the vaccinations have taken place, the timeframes or the brand of injection received. In the event that we have to cancel due to any of these reasons, we will have no liability for any refunds, compensation,
costs, expenses or other losses of any kind incurred by you (including, where applicable, the cost of medical treatment).
Where you are refused embarkation as a result of safety and/or fitness to travel, neither we nor the carrier shall be liable for any loss or expense you experience as a result, nor shall you be entitled to any compensation from us or the carrier. Further, if you or any other passenger for whom you are responsible embarks contrary to this section, you shall be responsible for any loss or expense incurred by us, the carrier or the Master in consequence of such.
18. Equipment and Special Care
The vessels have a limited number of cabins equipped for disabled persons. Not all shore excursions, ports, areas or equipment on the vessels are suitable for access to wheelchairs, disabled persons or persons with reduced mobility. You must check with us at the time of booking to enable us to assess your needs and to ensure that the circumstances do not pose a danger to other passengers. Our decision will be based on safety and will be binding. Passengers who need assistance and/or have special requests or need special facilities, care or equipment with regard to accommodation, seating or services required or their need to bring medical equipment must notify us at the time of booking. You must organise any personal care or supervision yourself at your own expense. The vessel is unable to provide respite services, one to one personal care, supervision or any other form of care for physical or psychiatric or other conditions. Where strictly necessary for the safety of the passenger we and or the carrier can require that a passenger is assisted by an accompanying person who is fit and able to provide the assistance required.
Those passengers confined to wheelchairs must furnish their own standard size wheelchairs and must be accompanied by a travelling companion who is fit and able to assist them. Any ship’s wheelchairs are available for emergency use only. It is your responsibility to ensure that all medical equipment is in good working order and that you have enough equipment and supplies to last the entire voyage. The ship does not carry any replacements and access to shore side care and equipment may be difficult and expensive.
You must be able to operate all your equipment. Unless we or the Carrier agree otherwise and in writing you are limited to bringing 2 items of such mobility or medical equipment on board per cabin with a total value not exceeding £2200. All equipment must be capable of being carried safety and must be declared before the cruise. The Carrier may decline to carry such equipment where it is not safe to do so or where it has not been notified in time to enable a risk assessment to be carried out.
19. Assistance Dogs
Please note that assistance dogs are subject to relevant legislation regarding travel. It is your responsibility to check that the assistance dog can be carried to the ports of embarkation and disembarkation and that the dog is not prohibited from going ashore at the various ports of call. Assistance dogs must have all necessary papers and comply with the relevant legislation regarding health, inoculations, training and travel.
20. Medical Treatment
The Vessel carries medical supplies and equipment as required by its flag state. Neither the Carrier nor the doctor shall be liable as a result of any inability to treat any medical condition.
In the event of illness or accident, passengers may have to be quarantined, landed a shore by the Carrier and/or Master for medical treatment. The Company makes no representations regarding the quality of medical treatment at any port of call or at the place at which the passenger is landed. Medical facilities and standards vary from port to port and we make no representations or warranties in relation to such standards.
21. Maritime Passenger Rights EU Regulation 1177/2010
Definition ‘Disabled Person’ or ‘Person with Reduced Mobility’ means any person whose mobility when using transport is reduced as a result of any physical disability (sensory or locomotor, permanent or temporary), intellectual or psychosocial disability or impairment, or any other cause of disability or impairment or as a result of age, and whose situation needs appropriate attention and adaptation to his/her particular needs for the services made available to all passengers.
The following sections (except ‘delay’ and ‘complaints’ which apply to all passengers with confirmed bookings) apply to you if you are a Disabled Person or a Person with Reduced Mobility where you have booked a cruise. Where the below information conflicts with our booking conditions, the information below shall take priority to the extent of any inconsistency.
Information
Light Blue Travel’s priority is always the comfort and safety of its passengers. We will give you information about whether the arrangements you have chosen are generally suitable for persons with reduced mobility and at the time of booking we will also ask you to provide as much detail as possible of the matters given below so that the company can consider its obligation to carry the passenger in a safe or operationally feasible manner, taking into account any issues relating to the design of the passenger ship or
port infrastructure and equipment including port terminal which may make it impossible to carry out the embarkation, disembarkation or carriage of the passenger which may have an impact on the passengers safety and comfort.
The passenger is asked to provide full details at the time of booking if the passenger is unwell, infirm, disabled or has reduced mobility:
a. If the passenger requires a special disabled cabin, since there are a limited number of these available and since Light Blue Travel would like to, wherever possible, accommodate the passenger so that the passenger is comfortable and safe for the duration of the cruise
b. If the passenger has any special seating requirements
c. If the passenger needs to bring any medical equipment on board
d. If the passenger needs to bring a recognised assistance dog on board the vessel. Please note that assistance dogs are subject to national regulations. In the event that Light Blue Travel determines that it is able to provide access to a cruise following its assessment of the above, the passenger must arrive in sufficient time before departure to enable Light Blue Travel to facilitate such access.
Accompanying Person
Where Light Blue Travel considers strictly necessary for the safety and comfort of the passenger and in order for the passenger to fully enjoy the cruise, it may require the disabled person or persons with reduced mobility to be accompanied by another person who is capable of providing the assistance required by the disabled person or person with reduced mobility. This requirement will be based entirely on Light Blue Travel assessing the need of the passenger on grounds of safety and may vary from vessel to vessel and/or itinerary to itinerary.
Medical Equipment
It is important that passengers contact the manufacturer or Supplier to ensure that any medical equipment they are intending to bring on board is safe to use. It is the responsibility of the passengers to arrange delivery to the docks prior to departure of all medical equipment and to notify the company prior to booking if they need to have medical equipment on board so that the company can ensure that the medical equipment can be carried safely. It is the passenger’s responsibility to ensure that all medical equipment is in good working order and for arranging enough equipment and supplies to last the entire voyage. The ship does not carry any replacement and access to shoreside care and equipment may be difficult and expensive. Passengers must be able to operate all equipment.
Limitation
Subject to sections 6, 25 and/or 29 (as applicable) of these booking conditions, the cost of loss or damage to mobility and other medical equipment caused by the fault or neglect of Light Blue Travel, its sub-contractors or agents is subject to Light Blue Travel’s absolute discretion to either repair or replace the equipment. Except where Light Blue Travel agrees otherwise and in writing at the time of booking, passengers are restricted to having on board the vessel two pieces of mobility or other medical equipment with a combined value not exceeding £2200 per cabin.
Delay
Where Light Blue Travel reasonably expects the departure of a cruise to be delayed for more than 30 minutes beyond its scheduled departure time, passengers will be informed of the delay and the estimated time for departure and arrival of the resumed service. Where the cruise is reasonably expected to be delayed more than 90 minutes beyond its scheduled departure time, passengers departing from the port terminal shall be offered free of charge snacks, meals or refreshments as are appropriate given the waiting time, provided they are available and can reasonably be supplied. If the delay in departure necessitates a stay of one or more nights or a stay additional to that intended by the passenger where and when physically possible Light Blue Travel shall, subject to sections 5, 6 and/or 24 (as applicable) of these booking conditions, offer passengers departing from port terminals free of charge adequate accommodation on board or ashore, and transport to and from the port terminal and place of accommodation in addition to the snacks, meals and refreshments previously referred to. The maximum amount that Light Blue Travel will pay for accommodation ashore and transport to and from the port terminal shall be equivalent to 80 Euros per person per night for a maximum of three nights. Light Blue Travel will not have an obligation to provide such accommodation ashore where the delay is caused by weather conditions endangering the safe operation of the ship or where the cancellation or delay has been caused by you.
Complaints Procedure
Complaints relating to EU Regulation 1177/2010 concerning the rights of passengers when travelling by sea and inland waterways must be made to the company within two months from the date on which the service is performed. Within one month the company shall respond to the passenger that the passenger’s complaint has been substantiated or rejected or is still being considered. However, the time taken to provide the final reply shall be no longer than two months from the receipt of the complaint. If your complaint remains unresolved it will be referred to ABTA or another appropriate independent complaints handling body.
SECTION B: PACKAGE HOLIDAY BOOKINGS
23. Package
Your contract is with Light Blue Travel as “Package Organiser” under the Package Travel and Linked Travel
Arrangements Regulations 2018 (“PTRs”).
A “Package” exists if you book a combination of at least two different types of the following individual travel services, for the purpose of the same trip or holiday:
a. transport (including but not limited to flights, trains and coaches and does not including minor transport services such as a guided tour or a transfer); or
b. accommodation; or
c. rental of cars, motor vehicles or motorcycles (in certain circumstances); and
d. any other tourist service not intrinsically part of one of the above travel services, provided that those travel services are purchased together from a single visit to our website and selected by you before you agree to pay; or are advertised, sold or charged at an inclusive or total price; or advertised or sold under the term “package” or a similar term.
You will receive the rights and benefits under the PTRs.
It is our duty as the Package Organiser to ensure that you have been provided with all details set out here https:// www.legislation.gov.uk/ukdsi/2018/9780111168479/ schedule/1 before the booking is made. If you have not been given sufficient information please let us know immediately.
You should also be provided with all the following information as set out here https://www.legislation.gov. uk/ukdsi/2018/9780111168479/schedule/5 which will be provided in the package travel contract. If you have not been given sufficient information please let us know immediately.
More information on key rights under the Package Travel and Linked Arrangements Regulations 2018 can be found here https://www.legislation.gov.uk/ ukdsi/2018/9780111168479/schedule/2
23. Transferring Your Package
You can transfer your booking to another person, who satisfies all the conditions that apply to the booking, by giving us notice in writing as soon as possible and no later than 7 days before departure. Both you and the new traveller are responsible for paying an administration fee of £40.00 per person, all costs we incur in making the transfer and any balance payments still due. We will advise you of any costs before you proceed with the transfer. No refunds will be given for persons unable to travel or for unused services. The new traveller agrees to be bound by these booking conditions.
24. If We Change or Cancel your Package
Where you have booked a Package and we make a significant change to or cancel the Travel Arrangements which form your Package, the provisions of this section 24 will apply.
We can change your holiday price after you’ve booked, only in certain circumstances:
Surcharges
Changes in the price of the carriage of passengers resulting from changes to the cost of fuel or other power sources, the level of taxes or fees imposed by third parties including tourist taxes, landing taxes or embarkation or disembarkation fees at ports and airports or exchange rates mean that the price of your Package may change after you have booked. However, there will be no change within 20 days of your departure. We will absorb, and you will not be charged for, any increase equivalent to 2% of the price of your Package, which excludes insurance premiums and any amendment charges. You will be charged for the amount over and above that plus an administration charge of £40 per booking. If this results in an increase equivalent to more than 8% of the price of your Package, you will have the option of accepting the changed price, accepting a change to another holiday if we are able to offer one (we will refund any price difference if the alternative is of a lower value), or cancelling and receiving a full refund of all monies paid, except for any amendment charges. Should you decide to cancel: 1) you must do so within the time period shown on your final invoice 2) We will provide a refund of insurance premiums paid to us if you can show that you are unable to transfer or reuse your policy.
Should the price of your holiday go down due to the cost changes mentioned above, then any refund due will be paid to you minus an administration charge of £40 per booking. Please note that Packages are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place.
Changes to Services
If we make an insignificant or minor change to your Package, we will make reasonable efforts to inform you as soon as reasonably possible if there is time before your departure, but we will have no liability to you. Examples of insignificant changes may include alteration of your outward/return flights by less than 12 hours, changes to aircraft type, change of airline routing (including from non-stop to indirect flights), change of accommodation to another of the same or higher standard, changes of carriers or minor changes to services available at the accommodation. Please note that carriers such as airlines may be subject to change.
If we are constrained by circumstances beyond our control to alter significantly any of the main characteristics of the travel services that make up your Package you will have the rights set out below.
• We will contact you and you will have the choice of accepting the change or having a refund of all monies paid. You can also accept an alternative holiday, where we offer one (we will refund any price difference if the alternative is of a lower value). We will tell you the procedure for making your choice. Please read any notification of changes carefully and respond promptly but in any event within 7
days as if you do not respond to us within the timescale given your booking may be cancelled.
• If you choose to accept a refund:
1. we will provide a full refund of your travel insurance premiums if you paid them to us and can show that you are unable to transfer or reuse your policy.
2. we will pay compensation as detailed below except where the significant change is due to unavoidable and extraordinary circumstances, which means a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken.
The compensation that we offer does not exclude you from claiming more if you are entitled to do so.
Period before departure in Amount you will which we notify you receive from us
More than 90 days £NIL
Between 57 - 90 days £10
Between 29 - 56 days £20
Between 14 - 28 days £30
Between 7 – 13 days £40
Less than 7 days £50
After departure, where we are unable to ensure your return as agreed because of unavoidable and extraordinary circumstances defined in section 6, we will bear the cost of necessary accommodation if possible of equivalent category for a period not exceeding (a) 3 nights per traveller (exceptions apply in respect of persons with reduced mobility and people travelling with them, pregnant women and unaccompanied minors, as well as persons in need of specific medical assistance, provided that we have been notified of their particular needs at least 48 hours before the start of the package); or (b) where a different period is specified in any passenger rights legislation applicable to the relevant means of transport for your return, for the period specified in that legislation.
The above sets out the maximum extent of our liability for changes and cancellations and we regret we cannot meet any other expenses or losses you may incur as a result of any change or cancellation.
Cancellations
We reserve the right in any circumstances to cancel your Package. For example, if the minimum number of clients required for a particular Package is not reached, we may have to cancel it. Where applicable, the minimum number required will be provided to you with the holiday description, along with the time limit for us to tell you if the Package has to be cancelled. However, we will not cancel your Package less than 90 days before your departure date, except for unavoidable or extraordinary circumstances (section 6), failure by you to pay the final balance or because the minimum number required for the Package to go ahead hasn’t been reached.
If we are unable to provide the booked Package, you can either have a refund of all monies paid or accept an offer of an alternative Package of comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). If it is necessary to cancel your Package (unless for unavoidable or extraordinary circumstances) we will pay you compensation as set out in this section.
Period before departure in Amount you will which we notify you receive from us
More than 90 days £NIL
Between 57 - 90 days £10
Between 29 - 56 days £20
Between 14 - 28 days £30
Between 7 – 13 days £40
Less than 7 days £50
The compensation that we offer does not exclude you from claiming more if you are entitled to do so.
25. Our Liability to You
You must inform us without undue delay of any failure to perform or improper performance of the travel services included in this Package. If any of the travel services included in your Package are not performed in accordance with the contract, or are improperly performed, by us or the Suppliers, and this has affected the enjoyment of your Package, you may be entitled to an appropriate price reduction or compensation or both. We will not be liable where any failure to perform or improper performance of the travel services is due to: you or another member of your party; or a third party unconnected with the provision of the travel services in the Package and is unforeseeable or unavoidable; or unavoidable and extraordinary circumstances, which means a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken.
Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of two times the cost of your Package. Our liability will also be limited in accordance with and/or in an identical manner to
a) The contractual terms of the companies that provide the travel services that make up your Package. These terms are incorporated into this booking; and
b) Any relevant international convention, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, which limit the amount of and conditions under which compensation can be claimed for death, injury, delay to passengers and loss, damage and delay to luggage. We are to be regarded as having all benefit of any limitation of the extent of or the conditions under which compensation is to be paid under these or any conventions.
c) Loss of and/or damage to any luggage or personal possessions and money. The maximum amount we will have to pay you in respect of these claims is an amount equivalent to the excess on your insurance policy which applies to this type of loss per person in total because you are assumed to have adequate insurance in place to cover any losses of this kind.
You can ask for copies of the travel service contractual terms, or the international conventions from sales@lightbluetravel.co.uk. You have rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Full details will be publicised at UK and EU airports and available from airlines. However reimbursement in such cases will not automatically entitle you to a refund of your holiday cost from us. Your right to a refund and/ or compensation from us is set out in these booking conditions. If any payments to you are due from us, any payment made to you by the airline or any other service provider will be deducted.
If it is impossible to ensure your return as scheduled due to unavoidable and extraordinary circumstances (section 6), we will bear the cost of necessary accommodation, if possible of equivalent category, for a maximum of three nights. The limit doesn’t apply to persons with reduced mobility and any person accompanying them, pregnant women and unaccompanied minors, or persons in need of specific medical assistance, provided that you notified us of these needs at least 48 hours before the start of your holiday.
It is a condition of our acceptance of liability under this section that you notify any claim to ourselves and our Supplier(s) strictly in accordance with the complaints procedure set out in these booking conditions at section 10. When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from any Suppliers of any parts of the Package for the complaint or claim in question.
Where any payment is made, the person(s) receiving it (and their parent or guardian if under 18 years) must also assign to ourselves or our insurers any rights they may have to pursue any third party and must provide ourselves and our insurers with all assistance we may reasonably require.
Please note, we cannot accept any liability for any damage, loss or expense or other sum(s) of any description: (a) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you; or (b) relate to any business.
We will not accept responsibility for services, facilities, excursions or activities which do not form part of our agreement or where they are not advertised in our brochure. 26. Financial Protection
We provide full financial protection for our flight inclusive Packages, by way of our Air Travel Organiser’s Licence number 5489, issued by the Civil Aviation Authority, Gatwick Airport South, West Sussex, RH6 0YR, UK, telephone 0333 022 1500, email claims@caa.co.uk. When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.
We will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where we aren’t able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).
If we are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.
For further information visit the ATOL website at www.atol.org.uk
We provide full financial protection for our (nonflight) Packages by way of a bond held by ABTA – The Travel Association, 30 Park Street, London, SE1 9EQ, www.abta.com. You agree to accept that in the event of our insolvency ABTA may arrange for the services you have bought to continue, or for a suitable alternative to be provided at the same cost as your original booking. You also agree to accept that in circumstances where the Supplier provides the services you have bought, you agree to pay any outstanding sum under your contract with us to that alternative travel service provider. However, you also agree that in some cases the services will not be provided, in which case you will be entitled to make a claim under ABTA’s Scheme of Protection (or your payment card issuer where applicable) for a refund of the monies you have paid.
Latest revision: November 2021
ALL-INCLUSIVE EUROPEAN RIVER CRUISES
Rhône River, FranceThe best way to immerse yourself in the culture, food, customs, cities, and countryside of a destination is on a river cruise with the luxury of only having to unpack once. Whether you’re cruising along the Rhine in Germany, the Moselle in Belgium, the Danube in Austria, the Douro in Portugal, or the most beautiful rivers of France – there is so much to discover on the magnificent waterways of Europe.
All Inclusive, award-winning nicko Cruises has over 30 years of experience in operating European river cruises.
We at Light Blue Travel, represent nicko Cruises and we have an expert reservations team who can book your next holiday.
To find out more and to order a brochure please contact us below.
Telephone: 01223 568907, visit our website: nicko-cruises.co.uk, or email: sales@lightbluetravel.co.uk