TERMS + CONDITIONS Become a Wholesale Partner Thank you for considering Lilikoi Design + Letterpress products for your store. To apply to be a retail partner, please contact us by email or phone to inquire about setting up an account. Be sure to let us know if you have any questions.
Ordering With Us Ordering can be done by phone, email or online with a special wholesale code to enter upon checkout.
Phone: 213.798.4502 Email: hello@lilikoi-design.com Online: lilikoi-design.com Wholesale Code: ______________________
Minimum Order Requirements Our minimum opening order is $100. Reorders, $75.
Style/Item Quantity Minimums Single Cards + Gift Tags: 6 Sets of 6 Cards + Gift Tags: 3 Art Prints + Tea Towels: 3
Ordering + Payment Orders can be made by phone, email or online. Opening orders are required to provide a resale certificate copy. All orders are charged at the time of shipment. Payments can be made by credit card (a 3% transaction fee will apply) or check. We accept Visa, Mastercard, or American Express. Net 30 terms are available for existing customers only. Late payments subject to a 10% late fee, per month.
Inventory Quantities, styles, colors and sizes are subject to availability. You will be notified if any items in your order are back-ordered while the items in stock will ship according to schedule. Once an item is back in stock, it will be shipped immediately.
Printing A friendly reminder that all of our products are printed by hand with patience and careful attention to detail.
Letterpress is not only unique for its relief impression but for the variation in color and printing that may occur. While we inspect each piece before it is packaged, variations do occur and we kindly ask that you embrace the beauty of this printing process we love so much.
Shipping Processed orders are shipped within 2-3 days. Shipping costs will be added at this time and included on your final invoice. Domestic and International orders ship via USPS. International shipping may incur customs regulations or duties; Lilikoi Design + Letterpress is not responsible for these fees. Please confirm fees and regulations with your local customs office and allow a minimum of 2 weeks for shipments to arrive. Please let us know if you’d like to request special shipping or if you’d like to use your UPS or FedEx shipping account number. Please notify us of time-sensitive orders— expedited shipping is available for an additional fee. Lilikoi Design + Letterpress is not responsible for any carrier delays.
Cancellations, Returns + Exchanges All cancellations must be made within 24 hours of placing your order and will incur a 10% restocking fee. Returns are accepted on unused and unopened items in their original packaging. Returns, incorrectly shipped items and exchanges must be made and postmarked within a week of receiving your order. Once we receive the returned item(s) the charges will be credited to you (though shipping costs are non-refundable). Used, opened, and/or final sale items cannot be returned.
Display + Packaging Our products must be displayed and sold in their original packaging. Boxed sets may not be broken up and sold individually. Items sold online require credit to Lilikoi Design + Letterpress to be included in the product description.