Masonry Magazine June 2014 by Lionheart Publishing Inc.

June 2014

T h e Vo i c e o f t h e M a s o n r y I n d u s t r y

Volume 53, Number 6

The Elements of Cleaning Mortars, Mixtures and Staining Software Review

SPEC MIX COLORED MORTAR ®

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SPEC MIX offers a full range of standard and custom colored mortar products in Types M, S, and N for the professional application of brick, block and stone.

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SPEC MIX® Colored Mortar is the reliable, consistent solution to guarantee your masonry building meets every expectation. Designers, owners and contractors can choose from our line of (10) nationally available standard colors, or identify a unique custom color that our technicians will match for samples and your final approval. To achieve the specified color, all mortar constituents including pigment are preweighed to ensure the exact formulation is factory preblended and packaged in either 80 lb. or 3,000 lb. bulk bags for our jobsite silo systems. For quality and consistency, SPEC MIX Colored Mortar delivers on every project, every time!

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on the

cover

June 2014 | Vol. 53, No. 6

Shown on the cover is Sky House Condos, located in New York, N.Y. The image is courtesy of Endicott Clay.

features 14

The Elements of Cleaning Cleaning involves temperature, agitation and cleaning agent, and different jobs require different measures of each.

Surface Mottling of Mortar Joints Understanding why surface mottling of mortar joints happens and solutions to avoid the occurrence

columns & departments

Software and Technology Today’s software is playing a key role in the construction industry.

From The Editor

Chairman’s Message

Government Affairs

New Products

Business Building

Full Contact PM

Classified Advertising

News

MCAA Upcoming Education

MCAA Strategic Partner Program

MASONRY (ISSN 0025-4681) is published monthly. Subscription rate $29 per year; Canada and Mexico $47 (U.S. currency); all other countries $65. Single copies $8.50. Copyright 2014 by Mason Contractors Association of America. POSTMASTER: Send address changes to MASONRY, c/o Lionheart Publishing, Inc., 506 Roswell St., Ste. 220, Marietta, GA 30060. Canadian return address: Station A, PO Box 54 Windsor, Ontario N9A 615. SEND SUBSCRIPTIONS and business correspondence to: MASONRY, c/o Lionheart Publishing, Inc., 506 Roswell St., Ste. 220, Marietta, GA 30060 Phone: 770-431-0867 or 888-303-5639 www.masonrymagazine.com. Layout & Design © Lionheart Publishing, Inc.

MASONRY

June 2014 • www.masoncontractors.org

The Voice of the Masonry Industry

FROM THE E D I T O R T h e Vo i c e o f t h e M a s o n r y I n d u s t r y

MASONRY Magazine Jennifer Morrell Editor jmorrell@lionhrtpub.com

No Glass Ceiling in Masonry The masonry industry continues to grow and evolve, both nationally and regionally. Nationally, the MCAA makes a difference on behalf of you, the mason contractor, through tireless work in Washington, D.C., and around the country. (Catch coverage of the 2014 MCAA Legislative Conference in our next issue.) On a regional level, state and local masonry associations fight to help masonry to be the No. 1 building material choice in municipalities. Sometimes, state masonry associations climb to other heights. Case and point: the North Carolina Masonry Contractors Association. The NCMCA held its annual convention in April. While the leadership of outgoing president Gary Joyner will be missed, the association welcomed its new and first-ever female president, Ashlee Moore. Moore is a part of the family at Koontz Masonry in Lexington, N.C., and her position as a key leader and role model in the masonry industry has been well earned. And, as president, she will help bring important masonry industry issues to leaders in Raleigh, N.C., and Washington, D.C. Be sure to catch my one-on-one interview with Ashlee Moore in the July ‘14 issue of Masonry. You can get to know her better and join those of us who are huge fans of all she has accomplished and has to offer. This issue of Masonry provides you with the in-depth information on software and its importance to our industry (p. 30), along with great tips on cleaning various masonry materials (p. 14). In an effort to continually educate our mason contractor readers, we address the surface mottling of mortar joints in a special article on p. 20.

Official Publication of the Mason Contractors Association of America and the Canadian Masonry Contractors Association The Mason Contractors Association of America is committed to preserving and promoting the masonry industry by providing continuing education, advocating fair codes and standards, fostering a safe work environment, recruiting future manpower, and marketing the benefits of masonry materials.ion of America is committed to preserving and promoting the masonry industry by providing continuing education, advocating fair codes and standards, fostering a safe work environment, recruiting future manpower, and marketing the benefits of masonry materials. MASON CONTRACTORS ASSOCIATION OF AMERICA Chairman Mark Kemp Vice Chairman Mike Sutter Treasurer Paul Odom Secretary Paul Oldham Regional Vice Presidents Robert V. Barnes, Jr. Ron Bennett Steve Borman Edwin Davenport

Glenn Hotmann Gary Joyner Michael Schmerbeck Rick Swanson Larry Vacala

President/CEO

Jeff Buczkiewicz

EXECUTIVE STAFF Government Affairs Representatives Director of Marketing, Education, and Information Technology Director of Training and Workforce Development Administrative Assistant Consultant

The Keelen Group Timothy W. O’Toole Terry Ruppel Ann Trownsell Rashod Johnson

EDITORIAL ADVISORY BOARD David Jollay (Jollay Masonry Contractors), John Chrysler (MIA), John Melander (PCA), David Hill (Pettit Construction Co.), John J. Smith (John J. Smith Masonry Co.), Brian Grant (Grant/Jack’s Masonry), Jerry Painter (Painter Masonry, Inc.), Doug Nichols (Doug Nichols Enterprises), G. Alan Griffin (Griffin Contracting, Inc.), Tom Daniel (GBC Concrete and Masonry Construction, Inc.) Executive Office 1481 Merchant Drive Algonquin, IL 60102 Phone: 224.678.9709 or 800.536.2225 Fax: 224.678.9714

MASONRY is the official publication of the Mason Contractors Association of America (MCAA) and the Canadian Masonry Contractors Association (CMCA). The magazine acts as a sounding board without approving, disapproving or guaranteeing the validity or accuracy of any data, claim or opinion appearing under a byline or obtained or quoted from an acknowledged source. Opinions expressed by officers do not necessarily reflect the official views of MCAA or CMCA. The appearance of advertising or new product information doesn't constitute an endorsement by MCAA or CMCA of product featured. MASONRY ADVERTISING AND EDITORIAL OFFICE

Send all advertising and editorial submissions for Masonry to: Lionheart Publishing, Inc. 506 Roswell Street, Suite 220, Marietta, GA 30060 USA Tel: 770.431.0867 • Fax: 770.432.6969 • E-mail: lpi@lionhrtpub.com www.masonrymagazine.com Publisher Editor Assistant Editor Art Director Assistant Art Director Online Projects Manager Advertising Sales

John Llewellyn • llewellyn@lionhrtpub.com Jennifer Morrell • jmorrell@lionhrtpub.com Marty M. Hohmann • marty@redclayeditorial.com Alan Brubaker • albrubaker@lionhrtpub.com Jim McDonald • jim@lionhrtpub.com Patton McGinley • patton@lionhrtpub.com Marvin Diamond • marvin@lionhrtpub.com Art Shaeffer • art@lionhrtpub.com

Marketing Director and Audience Development Maria Bennett • bennett@lionhrtpub.com Reprints Kelly Millwood • kelly@lionhrtpub.com

MASONRY

June 2014 • www.masoncontractors.org

The Voice of the Masonry Industry

CHAIRMAN’S M E S S A G E Mark Kemp Chairman Mason Contractors Association of America Mark@superiormasonry.com

MCAA Staying Busy and Making Progress It is June, and things are starting to be a little more like spring. Those of us who live in the cooler areas of the country are finally able to put our crews back to work after a long harsh winter and a cold and wet spring. I was invited to Virginia by the North Carolina Mason Contractors Association to be one of a five-guest panel. The discussion was “Masonry Contracting: Where We’ve Been and Where We’re Headed.” Gary Joyner, NCMCA president, did an outstanding job as moderator. It was great to have live discussions on the pre-picked topics and, at the end, contractors had a chance to ask the panelists additional questions. The next day, I attended NCMCA’s annual board meeting and gave an update on what MCAA is doing for contractors and the masonry industry. At the board meeting, Ashlee Moore became president, replacing Gary. People often talk about masonry being a family business; well, Ashlee is proof. Not only is she the first female president of NCMCA, she is also the first third-generation to serve as president behind her father and grandfather. My wife, Pauline, accompanied me on this trip. We both had a great time meeting contractors and their wives. Again, a big thank you to NCMCA and all their members for showing us true southern hospitality. If you have a chapter event, let Jeff or me know. If we can make it, we would love to meet your members. Last month, May 19-22, was our Legislative Fly-In and, as always, I left feeling our voices had been heard. You have no right to sit and complain if you are not actively voicing your opinion. We hammered home things like the Check-Off Program, the Silica Issue, Pension Reform, Independent Contractors and other issues that affect our businesses. 8

MASONRY

Shown is Ashlee Moore (center), with Koontz Masonry, and her family. Moore is the new president of the NCMCA. Shown far right is MCAA Chairman Mark Kemp, and second from right, outgoing NCMCA President Gary Joyner.

Speaking of the Check-Off, it has cleared a major Senate committee and will hopefully be headed for the House and Senate floor soon. We have, to date, 178 House co-sponsors and 18 Senate co-sponsors. Never before have two associations, NCMA and MCAA, come to together and worked so closely for the good of the masonry industry. As for silica, I feel we have gained support in the House and Senate to act on our behalf before this proposed new OSHA rule can take effect. It is important that we remind ourselves that, although we might not win all the battles we encounter, we win nothing if we do not try. Our South of 40 group put together a very special private tour of the Capitol Building remodeling, and we also learned about the future of robotics in our industry. I truly appreciate all of you who took the time away from your business to better our industry and to The Keelen Group, Matt, Steve and the rest of the group for doing such a great job set-

June 2014 • www.masoncontractors.org

ting up all our appointments and for being our watch dog in D.C. In June the chosen regional Masonry Foundation leaders will be meeting in Dallas for training on our Masonry Foundation. Once their training is completed, they will go out and spread the word about what they have learned about the Masonry Foundation and the future it brings to our industry. We should all be very excited about what this Foundation can and will do for our industry’s future. Bluntly put, it is our future. I would like to thank all our bidders during our recent auction. It was one of our most successful auctions in MCAA history, raising more than $58,000. Thank you to all our generous suppliers who donated. As I close this message, I ask you to ask yourself if you are doing all you can to make sure the future is bright, not only for you but also for those who will follow in your footsteps. Get involved and get active with MCAA. We have your back! ❙MAS The Voice of the Masonry Industry

GOVERNMENT A F F A I R S

By Stephen A. Borg

Silica Public Hearings Concluded The Mason Contractors Association of America is putting up a sustained fight. The proposed new rule being pursued by the Occupational Safety and Health Administration (OSHA) to further reduce the permissible amount of workers’ exposure to crystalline silica is one of the biggest issues facing the masonry industry, and construction industry as a whole. As a part of the MCAA’s game plan to combat this misguided and infeasible rule, the association joined together

COMING IN JULY 2014 Be sure to catch the July 2014 issue of Masonry, which will feature articles covering current trends and examining industry issues, including:

RENTALS Should you rent or buy? Equipment rental is increasingly common, but there’s more you need to know. Masonry examines this growing topic.

AIR BARRIERS & INSULATION Air and vapor barriers should be a staple in a designer’s bag of tricks, but the type of barrier and appropriate location within a structure can vary greatly. Masonry reports.

MOISTURE MANAGEMENT Managing moisture is essential for any project, and a large consideration for masons. Learn more as Masonry digs into this topic. For advertising information, contact

Marvin Diamond 770.431.0867, ext. 208 Toll-free: 888.303.5639 E-mail: marvin@lionhrtpub.com

MASONRY

with 25 other associations that represent almost every facet of the construction industry, to create the Construction Industry Safety Coalition (CISC). Over many months, the MCAA and CISC have formulated and submitted official comments during the public comment period and, recently, participated in providing in-person testimony during the public hearings held during a three-week period in March at the Department of Labor headquarters in Washington, D.C. Members of the MCAA testified on our behalf, as well as individual members of other construction industry associations, such as the National Association of Home Builders, the Associated General Contractors, and the Associated Builders and Contractors, to name just a few. Finally, representatives of the Construction Industry Safety Coalition spent a full day providing testimony, answering questions from the public and OSHA, and continuing to present our case that this rule is not economically and technologically feasible and cannot be implemented as currently presented. The responses we have received, so far, from OSHA and other people who have participated in this process have been extremely positive, and we are encouraged by the credibility that we have built up through our data-driven arguments, our willingness to participate in every step of the process, and our willingness to take as many questions as were presented to MCAA and CISC by OSHA and members of the public. While OSHA gave us an extremely short time period during which to read the proposed rule, gather our own data, formulate our written

June 2014 • www.masoncontractors.org

responses, and prepare our in-person testimony, we feel pleased with the limited response we were able to present. MCAA leadership just finished participating in an all-day meeting of the Construction Industry Safety Coalition, discussing the outcomes of the public hearings and our next steps moving forward. This coalition meeting was extremely constructive, and we all feel confident we will be able to formulate and submit a strong, data-driven response to OSHA and other participants’ questions and comments now that we have heard and read all the comments that have been officially submitted by all stakeholders during the public comment period and public hearings. Final comments are due to the Occupational Safety and Health Administration from all by July 18, 2014, and we fully expect to submit numerous arguments against this rule, once again. While we are pleased with the response we have received so far in regard to our participation and the data-driven arguments we have submitted, we know that we must remain committed to these efforts and continue our commitment to fight this rule in a unified and data-driven way. Take the time to educate yourself on this rule at www.osha.gov and www.masoncontractors.org/silica, and share your concerns with us at the MCAA. The most powerful defense we can use is to show how this rule will drastically affect our members and their businesses, and the more members we have committed to fighting this rule, the more powerful our voice will be. ❙MAS Stephen Borg is VP of The Keelen Group, www.keelengroup.com.

The Voice of the Masonry Industry

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NEW P R O D U C T S

TO SUBMIT A NEW PRODUCT: Contact Jennifer Morrell • Email: jmorrell@lionhrtpub.com

Arriscraft

Custom Equipment

Fort Valley, Ga.

Richfield, Wis.

New Thin-Clad Brochure

HB-1430 Low-Level Scissor Lifts

Arriscraft, a General Shale Co., manufacturer of allnatural products that emulate actual quarried stone, has produced a new brochure showcasing its thin-adhered veneer products and explains the extensive benefits in great detail. It is available upon request and as a free download from arriscraft.com to those in the architectural and design, builder, specifier, masonry, and developer sectors. Arriscraft Thin-Clad products include ARRIS.tile, ARRIS.stack (units that adhere to a suitable solid substrate) and ARRIS.clip (units “clipped” to a substrate using a channel system).

With Custom Equipment’s Hy-Brid HB1430 low-level scissor lifts, contractors and maintenance technicians can complete nearly any project at working heights up to 20 feet. The lifts allow end-users to handle jobs that include multiple applications from start to finish in industries like construction, drywall, electrical, HVAC, industrial manufacturing, painting and plumbing. HB1430 lifts are heavy-duty, safe and lightweight, with low wheel loads that allow users to maneuver them over delicate floors and get onto green concrete sooner. They have platforms 25 inches wide by 60 inches long, and 30-inch slide-out extensions for increased platform length.

www.arriscraft.com

www.hybridlifts.com

Chem Link

SPEC MIX Inc.

Schoolcraft, Mich.

Eagan, Minn.

M-1 Structural Adhesive/Sealant in Squeeze Tubes

Set Paving Units and Stone With the Best

Chem Link Products’ M-1 Structural Adhesive/Sealant is now available in a 5-ounce squeeze tube packaging. The 5ounce squeeze tube packaging is available in 36-tube Master Packs each consisting of six, six-pack cartons. Also available with the new packaging is a table top display for convenient merchandising for your showroom counter. The new inventoried item is listed as M-1 White 5oz Master Packs. Please note that all other colors are currently made-to-order items. Please allow four to six week lead time for manufacturing.

SPEC MIX Setting Bed Mortars are pre-blended products specifically engineered for constructing horizontal surfaces using natural and manufactured pavers. The Standard Setting Bed Mortar is designed for dry-pack application projects, whereas the Polymer Modified Setting Bed Mortar is precisely formulated with a proprietary blend of polymers and performance enhancing admixtures. This allows it to be used as a thick, fortified setting bed material or as polymer modified drypack mortar. Now stone masons have high-quality, consistent paver bedding materials that increase daily productivity and longterm durability, every time.

www.chemlink.com

www.specmix.com

CS Unitec Inc.

Product & Service Information

Norwalk, Conn.

www.masonrymagazine.com

MEGA HIPPO Portable Mixing Station CS Unitec’s MEGA HIPPO PMH 80F-RL features an integrated dust extraction port to reduce airborne dust, while mixing when connected to an industrial vacuum. Multiple batches of construction compounds can be mixed easier and faster using its removable liner and rimless bucket system. Consecutive batches can be mixed without downtime for cleaning the bucket. Alternating liners allows mixing without cross contamination. The resilient, pliable liner is easily removed and cleaned and extends bucket life. The MEGA HIPPO’s 16-amp/1,800-watt, two-speed motor is optimal for mixing cement screeds, grout, mortar, textured coatings, sealants and adhesives.

www.csunitec.com

MASONRY

888-303-5639, Ext. 230 We’ve made it fast, easy and convenient to request FREE information about any product or service in this issue. To request information online, go to: www.masonrymagazine.com. Click on ‘FREE Product Information’ (right top corner) then… 1. 2. 3. 4.

Select the issue of the magazine you are reading Check the box next to the advertiser you are interested in Provide your name, address and business information Click submit.

Not close to your computer? Request information by phone. Dial tollfree 888-303-5639, Ext. 230. Follow the voice guidelines to request FREE information. In a hurry and need the information now? We have provided the advertisers’ Websites and phone numbers in the ‘Ad Index’ toward the back of this issue. You can call direct for information on the products and services advertised in this issue. Don't forget to tell them you saw their ad in MASONRY Magazine.

www.masonrymagazine.com

June 2014 • www.masoncontractors.org

The Voice of the Masonry Industry

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The Elements of

Cleaning CLEANING – EVERY KIND OF CLEANING – involves three elements: temperature, agitation and cleaning agent. Different jobs require different measures of each element to be successful.

BY RONALD W. BAER 14

MASONRY

June 2014 • www.masoncontractors.org

The Voice of the Masonry Industry

Let's use an example everyone knows: washing your hands. When your hands are really grimy and dirty, nothing cleans better than a scrub brush, gritty soap, and hot water from the tap. The water is providing the temperature, the brush gives agitation, and the strong soap is the cleaning agent. If you only have mild soap, you can still get your hands clean, but it will take more severe or longer brushing. You have decreased one element and increased another. When your hands are not so dirty and don’t need as much cleaning power, you can get them just as clean by rubbing your hands together to provide agitation, much less than the scrub brush, using milder hand soap, much less than the gritty soap, and the same hot water from the tap. You adjust the cleaning elements to minimize the wear and tear on your hands, using only the cleaning power necessary to get your hands clean. Cleaning hard surfaces is quite the same. You need the right combination of temperature, agitation and cleaning agent. The right combination depends on the composition of the surface and substrate, the nature and extent of the unwanted matter, and the temperature of the water supply. Often, you can have a pretty good idea of the issues surrounding the cleaning job to be done. However, using a little caution as a starting point is wise. Trial and error on a relatively concealed section of the surface will give you the knowledge required to understand what combination of pressure, agitation and cleaning agent will yield the best results without unnecessary risk. You may have cleaned similar surfaces in the past and think you know the limits and requirements. However, when dealing with surfaces like brick, stone, cement block, marble and faux stone, nature and manufacturing variances and, yes, mistakes will change the conditions and requirements.

Beyond Green Green SYNPRO MA MASONRY SONRY CLEANER is a synthetic all purpose non-acid cleaner that is used to remove efflorescence, mortar smear,, concrete splash, and cleans pavverr,brick and block. A color safe cleaner that can be used on River Rock, Architectural Finishes, Natural Stones, Bricks and pavvers. Non-DOT regulated, Biodegradable, Contains no solvent nor butyl.

www.synproproducts.com

888.262.1570 info@synproproducts.com

New Construction LET’S TAKE A LOOK at some specific cleaning situations you might run into with new construction. In the discussion, we will talk about water pressure. If you can apply the cleaning agent with hot water you, increase the temperature element. Since the other elements don’t change, you will reduce the amount of chemical agent needed and, thereby, reduce your cost of cleaning. It is important to remember when using a high-pressure water sprayer that the actual pressure of the water hitting the wall is a function of how close the wand is held to the surface. As the distance from the wand to the wall increases, there is a dramatic reduction in the pressure when using a fan-shaped nozzle. For example, when using a 15-degree nozzle, which is the smallest fan available, when the wand is held 12 inches from the surface and the water sprayer gauge mounted on the machine indicates 3,000 psi, the water is actually hitting the wall at less than four psi. • Glazed Brick: Glazed brick is hard and does not easily absorb the mortar, so often you can use relatively high pressure, little cleaning agent, and hot water to remove mortar and its film. • Standard Red Brick: New red brick is generally hard but porous. Therefore, you will probably want to use high water pressure, a masonry cleaning chemical, and hot water. www.masonrymagazine.com

June 2014

M A S O NRY

Product Watch

CLEANING

Synpro Masonry Cleaner and Efflorescence Remover

• Colored Brick: Colored brick involves additional challenges, because the chemicals that provide the color react with the cleaning The masonry industry – and the construction agent to give unwanted color industry, in general – must continue moving toward inconsistency. You will want to use the use of more environmentally friendly cleaning high water pressure, a cleaning solutions and products. Home owners and project managers increasingly demand more of contractors agent specifically made for to use products that are safer, cleaner and more cleaning colored brick, and hot environmentally friendly, yet effective. As home ownwater. Because the specialized ers and project owners continue to demand more of cleaning agent is less powerful contractors, they, in turn, demand more of cleaning than regular cleaning products, product manufacturers. Synpro offers a full line of synthetic cleaners that you may need to use more to replace the need to use harsh and dangerous chemmaintain an acceptable level of icals. Synpro Masonry Cleaner and Efflorescence productivity. Remover is not only the strongest Masonry cleaner • Cement Brick: Though cement in the world, it is also the safest. It out performs the brick is hard, the material will etch commonly used muriatic (hydrochloric) and phosphoric acids in removing calcium oxide and effloresand expose some aggregate if the cence according to independent testing. cleaning agent contains acid. If the Synpro Masonry Cleaner, despite its potency, carries a triple zero HMIS score. It is non-fuming, color is not embedded into the non-DOT regulated and exceeds OSHA and EPA compliance standards. In addition, the cleaner carbrick, you will also get some color ries a USDA Authorization Code A1, rendering it safe to use in and around food processing areas and change with the etching. The equipment. Synpro Masonry Cleaner is safe to use on pavers, bricks, blocks, river rock, retaining walls, and difficulty is that you need some architectural concrete. It will clean and remove excess mortar, concrete splash, efflorescence, dirt acidity to remove the mortar, while and grime from most surfaces. It is color safe, will not harm people, animals or plants. It’s minimizing the effect of the acid biodegradable and 100 percent acid free. on the cement. Using high“Synpro products are very easy to apply; simply dilute, apply, agitate and rinse,” says Anthony pressure hot water and minimizing Jones, V.P. business development for Synpro Products. “The sound environmental composition of this product line provides us the platform to present our products with a high degree of confidence, the use of a cleaning agent is best. knowing that our customers will not only have a safe and effective product, but additional built in The usual solution to the dilemma benefits such as reduced labor cost and regulatory compliance.” is to try to minimize the etching, RBI Wholesale is the largest distributor of Synpro Products. “With the stringent regulations in Calwhile making it consistent over the ifornia, Synpro Products was a natural addition for us,” says RBI’s president, Mike Goyne. “We like entire surface. Getting the the combination of potency and effectiveness, along with the safety factor that is the norm with all of their products, whether Safe Etch, Concrete Cleaner or Concrete Dissolver.” architect’s agreement on the desired appearance is critical. For more information, visit www.synproproducts.com. • Cement Block: Block has some of pressure water to remove any environmental the same problems as cement brick; you need acidity discoloration. to remove the mortar, but it will etch the surface, • Cast Stone: Care should be taken to avoid the need to exposing aggregate. For this cleaning situation you clean cast stone. This should be done by covering the may want to increase the hot water pressure, either by pieces with plastic to avoid getting mortar on the holding the wand closer to the surface than you surface. Any cleaning agents that will remove mortar normally would or using a more aggressive rotating will etch the surface of the cast stone, changing its nozzle and an appropriate cleaning agent. appearance and streaking it. Therefore, if the cast stone • Raked Surface Brick: A raked surface, because it will is used with materials that will be cleaned, the cast absorb more mortar, will require an increase in the stone must be protected from the runoff. cleaning agent with high-pressure hot water. • Natural Stone: Certain stones, such as sandstone and • Sand Faced Brick: To maintain the sand face, you will limestone, will not tolerate cleaning with acid-based need to greatly reduce the agitation by reducing water cleaners as the acid will dissolve naturally occurring pressure, increase the cleaning agent quantity and elements in the rock. Moderate pressure can be used using hot water. with specialized non-acidic cleaning agents and hot • Faux Stone: Typically, faux or veneer stone is water. manufactured by pouring concrete into a variety of molds, and then coloring each piece. The coloring is Restoration and Rehabilitation painted on the surface, so using any amount of RESTORATION CLEANING involves two additional variables, agitation and cleaning agent may deface the stone. At which require you to reevaluate the three elements of cleaning – present, manufacturers do not have any temperature, agitation and cleaning agent – and to make different recommendations for cleaning it, other than very low16

MASONRY

June 2014 • www.masoncontractors.org

The Voice of the Masonry Industry

INTRODUCING

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CLEANING

choices depending on additional considerations. You not only have to consider the composition of the surface material but also the nature of the stains and the environmental impact of the cleaning agent. Often, it is necessary to assay the composition of the original surface and mortar, the composition of any previous repairs and modifications, and the nature of the stains and to consider the surroundings of the project. It would be quite normal to have other structures in close proximity, stringent regulations on runoff, and an occupied structure. Stains will range from carbon black to acid rain and rust from deteriorating ornamentation and structural elements. The only way to determine the best cleaning methodology and process is to involve material analysts and building preservation experts. Specialized restoration cleaning agents are available to treat a variety of stains. Chemical manufacturers will give guidance with regard to which chemicals they formulate for particular types of surfaces and stains. It may be necessary to limit agitation from water pressure, if the surface is particularly soft. In most cases, temperature and the proper cleaning agent will need to combine to provide cleaning power as agitation will need to be minimized and may be limited to hand brushing.

Tackling Cleaning Challenges Problem: Self-cleaning aluminum and metal siding installed above brick/block masonry

Where: This problem is most commonly seen on 1960-1970 red brick ranch houses with gable ends having white aluminum siding above the brick. Older metal warehouse buildings often had brick or block 10 feet high with 20 feet of painted metal sheeting.

Self-cleaning:

Before

Paint finish chalks off the metal continuously exposing a fresh surface.

What doesn’t work: Muriatic acid isn’t appropriate. Don’t waste your time trying it.

Blasting with water pressure: Masonry surface texture changes, and it doesn’t work.

It is a paint residue: But paint removers don’t seem to work in this application.

Will any green cleaners work?

After

The time clock is running, and you’re not into research.

What works: Diedrich 101 Heavy Duty Restoration Cleaner and Prosoco Heavy Duty Restoration Cleaner work well. Equivalents for these products are also available.

Caution: These products will etch window glass and harm bare metal. Mask them. These products will harm plants. Cover them with white tarps or keep them wet. Cleaners will make painted spouting spotty clean. Cover or keep surface wet. Windy days are a no-no. Do something else today. Come back tomorrow. Any nearby concrete must be kept wet as it will streak and clean the concrete. When doing wet on wet coats, mist with water if the surface seems to be drying. This stuff will really mess up glass on cars. Cover or move them before starting.

For best results: Conclusion Dilution: About three parts water to one part acid cleaner. Wet the wall and painted surfaces. THERE ARE SOME generalities that Apply two coats of your cleaner, allowing five minutes of dwell time between each coat. Scrubbing you can consider when balancing agitais optional. (I’ve never scrubbed.) Wash it off using a pressure washer. If it doesn’t wash off easily, a tion, temperature and cleaning agent. third application of cleaner is OK, but seldom required. Always let your chemicals do the work, and Increasing the temperature of the when in doubt call your chemical supplier. cleaning agent and the surface to be For more information, contact Robert Port, technical support with Restoration Direct cleaned, either by using hot water and Inc., 800-288-7800. heating the cleaning agent with the water or creating friction by brushing, will increase the power of the to choose the right formulation for the job at hand and to vary cleaning agent. If you want the cleaning agent to be less powerful, the amount of agent being used to get the job done in an decrease the temperature or use less. acceptable amount of time and at an acceptable cost. Generally, agitation is accomplished either by water pressure In short, you need the right balance of temperature, agitation or manpower using brushes or even rags. It sure is easier to let and cleaning agent to get your cleaning job done. Varying any of water pressure do the job, if the surface will tolerate it. the elements will impact the others, and reducing the power of Chemicals represent the greatest variable cost in cleaning, so one of the elements can be compensated for by increasing anothit is important to identify the chemical with the right balance er. You will have an important cost advantage if you increase the of power and cost. There are seemingly unlimited choices in temperature of the cleaning agent and, thereby, decrease the cleaning agents. Sometimes the choice comes down to what amount of agent needed. ❙MAS you’ve had the best experience with and what is most available Ronald W. Baer is President of Kem-O-Kleen. Kem-O-Kleen has manufactured equipment for all kinds of masonry to you. Sometimes the choice is made by the designer, who percleaning for more than 40 years. He may be reached at 800haps made the choice based on what specification happens to 274-4121 and welcomes your comments. be most available on his computer. Other times, it is important

MASONRY

June 2014 • www.masoncontractors.org

The Voice of the Masonry Industry

N E W ! ENVIRONMENTALLY FRIENDLY MASONRY CLEANERS DIEDRICH TECHNOLOGIES, a Hohmann & Barnard Company, ompany, has developed new environmentally friendly masonry cleaning products which further their commitment of providing safe alternatives to harsh mineral acid cleaners. Using state-of-the art synthetic formulas, these new products are less irritating and are easier to use and dispose of than traditional cleaning products made from organic compounds.

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Surface Mottling of Mortar Joints Understanding the science of why surface mottling of mortar joints happens and solutions to avoid or mitigate the occurrence

B Y N I C K B L O H OW I A K WHILE MASONRY MORTAR MAKES UP ONLY A SMALL PERCENTAGE of the total surface area of a masonry wall, its finished appearance in a structure complements or contrasts masonry units. When the color of the mortar meets expectations, the resulting assemblage completes the designer’s vision. When the mortar color does not meet expectations, the designer’s vision is compromised.

One undesirable color variation in masonry mortar joints is surface “mottling.” Similar to mottling in concrete surfaces, mottling on mortar joints is best described as generally darkened or discolored patches or areas that are adjacent to, or within lighter colored mortar on the surface of mortar joints. Mottling generally appears during the construction phase of

the project and may or may not be associated with inconsistent mortar composition. Such variation can be so random in a head or bed joint that the mortar would have to be striped or swirled on the mason’s mortar board or trowel during installation – a consistency issue easily identified by the training of an experienced mason.

Surface Mottling of Mortar Joints

MASONRY

June 2014 • www.masoncontractors.org

The Voice of the Masonry Industry

If the masonry unit is a polished block or glazed brick, great care should be taken in the removal of any fresh mortar smears as soon as possible. Surface mottling of masonry mortar occurs when on-site conditions and construction practices cause the extention or premature termination of the cement hydration. Densifying of the mortar at the surface of the mortar joint during finishing practices also can cause this surface condition. Hydration of portland cement cannot proceed if water is unavailable, making the mortar joint darker than desired. Conversely, if additional water is available during the curing process the cement can over-hydrate, yielding a lighter-than-expected result. Generally, the higher the water content in the mortar, the lighter the mortar. Mottling can manifest itself across the entire surface of the mortar joint or even in small, irregular patches. This condition of mortar joints is more common when using low initial rate of absorption and/or water repellent masonry units. In general, these units tend to repel water, which forces the water that would normally be absorbed into the masonry unit to stay in or exit through the mortar joint. This can lead to higher water contents in the mortar. To help mitigate these issues, the mortar specified for these types of masonry units should match the density and absorption properties of the masonry units as closely as possible. Mortars used for this application should, generally, have a low water retention and contain a water repellent admixture to properly match the masonry unit. If the masonry unit is a polished block or glazed brick, great care should be taken in the removal of any fresh mortar smears as soon as possible. If the mortar smears are removed by rubbing the units with a rag or towel directly after tooling, mortar material and surface water adhered to the rag can be transferred to the mortar surface. That can contribute to surface mottling. For densified or glazed masonry units, the use of an acrylic finishing tool is generally more successful than using metal finishing tools. www.masonrymagazine.com

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June 2014

M A S O NRY

M O RTA R S , M I X T U R E S A N D S TA I N I N G

Product Watch

Design FX Design-Inspired Grout Design FX grout from TEC is a stain-proof, ready-to-use grout inspired by the latest design trends. It is available in crystal, silver and bronze and has a reflective effect that accentuates the glass, mosaic and metal tile. It also complements ceramic, porcelain and natural stone tile. Approved for interior and exterior use, the grout can be fully submerged and can provide an accent for water applications, including swimming pools. Design FX grout resists mold and mildew, repels most common household stains and may be used to grout tile joints from 1/16-inch to ½-inch on floors and 1/16-inch to ¼-inch on walls. The formula never requires sealing, allowing for more efficient installations. The grout is available for purchase in half-gallon containers. For more information, visit www.tecspecialty.com.

The moisture absorption from the grout into the block and mortar helps promote a good, strong bond between the block, grout and mortar. Another contributing factor to this condition is how often the mortar joints are addressed during the tooling of the wall. The mortar joints should be tooled when thumbprint hard. If the mortar joints are tooled when they are beyond thumbprint hard, more effort is required to achieve the desired finish, which densifies the mortar at the surface leading to dark discoloration. This dark discoloration can also be noted in mortar overlays that tend to dry out quickly, due to their shallow depth. The addition of core fill grout in a concrete masonry unit wall can lead to color variance in the mortar joints by increasing the free water available to the mortar during the curing process. Initially, when grout is poured into masonry walls, the mortar and block appear to be wet. The moisture absorption from the grout into the block and mortar helps promote a good strong bond between the block, grout and mortar. However, the additional water provided by the grout can result in inhomogeneous paste where some areas hydrate more due to the presence of excess water, while other areas dry out. Excess moisture can migrate through the mortar and pick up soluble salts, such as calcium hydroxide, depositing them on the surface of the mortar upon drying. Exposure of calcium hydroxide to CO2 in the atmosphere rapidly converts the calcium hydroxide to calcium carbonate, which leads to light discoloration. 22

MASONRY

June 2014 • www.masoncontractors.org

Leading edge discoloration of a mortar patch – over tooling

Extended curing times due to grouted cells

The Voice of the Masonry Industry

Download our FREE Rainbow™ Masonry Designer at the iTunes® App Store

Now Perception is Reality Collaborate in real-time with customers on your next masonry project. Since your brick or block façade can be 20% mortar, today’s design decisions incorporate more than merely brick color. Your \nlmhf^kl g^^] mh l^^ ma^ _nee `Zfnm h_ fZlhgkr \ahb\^l _hk rhn mh `^m ma^ li^\ kb`am ma^ Ö klm mbf^' Now there is a tool that illustrates your masonry vision and facilitates instant collaboration. The new Rainbow™ Masonry Designer App allows you to choose brick colors, bonds and 60 mortar colors \k^Zmbg` ma^ i^k_^\m \ZgoZl mh laZk^ rhnk ikhc^\m b]^Zl' : pahe^ g^p iZe^mm^ bl Zm rhnk Ö g`^kmbil mh ^qiehk^% \heeZ[hkZm^% Zg] lZo^ rhnk fZlhgkr l^e^\mbhgl [^_hk^ l^g]bg` ma^ li^\bÖ \Zmbhgl mh rhnk supplier for samples. Help bring your vision and spec to reality to save time and money. Download our free Rainbow™ Masonry Designer for iPad at iTunes. Just go to the App Store and type in Holcim Technology Center. 888-646-5246 www.holcim.us

Perfecting Progress™

M O RTA R S , M I X T U R E S A N D S TA I N I N G

Product Watch

Premocoat Bonder and Sealer Cresco Concrete Products’ Premocoat Bonder is used as an adhesion promoter for cement based coatings and an admixture to enhance UV and moisture resistance. Premocoat Sealer is a clear, acrylic sealer used to enhance the moisture resistance of finished cementitious surfaces or for making colored surfaces more vibrant and glossy. Cresco Concrete Products manufacturers Liteblok dry stacked, interlocking green building block; Litecast and Premocrete precast concrete fencing; lightweight air conditioner pads; lightweight pier and wall caps; and fastening systems. Cresco also offers cast stone products including accent blocks, address blocks, balustrades, bollards, columns, crown molding, entry ways, fireplaces, keystones, mantels, planters, pool coping, signs, window surrounds and windowsills. For more information, visit www.CrescoConcrete.com.

When a cleaning solution is applied to the wall, the mortar joints take the brunt of the cleaning solution as the masonry unit does not absorb any of the cleaning solution. When the appearance of surface mottling occurs, an effective means of removal can be through abrasion. The manual use of a “rubbing stone” or a stone drill bit, followed with washing the joints lightly with a mild cleaning agent has proved successful in removing surface mottling. Chemical cleaning agents can also be useful to remove this condition. When using chemical cleaning agents it is important to choose the right chemical agent. Use the least-aggressive cleaning solution and always follow the cleaning agent manufacturer’s recommendations for use. If the masonry unit is a burnished block, great care needs to be taken as the masonry unit itself is polished and smooth. When a cleaning solution is applied to the wall, the mortar joints take the brunt of the cleaning solution as the masonry unit does not absorb any of the cleaning solution. It should be noted that many manufacturers of burnished masonry units warn against the use of muriatic acid (HCl) when cleaning the wall system. If the mortar joints are washed too aggressively, the cementitious paste will become etched, exposing the aggregate. To the eye, the mortar joint will take on

Removal of mottling by hand abrasion

Mechanical removal of mottling

Mortars, Mixtures and Staining continued on page 28

MASONRY

June 2014 • www.masoncontractors.org

The Voice of the Masonry Industry

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MORTARS, MIXTURES AND STAINING

Custom Mortar Color at the Omni Nashville Hotel

he latest addition to the Music City’s bustling epicenter, the Omni

Nashville Hotel serves as the premier downtown accommodation for everyone from visiting tourists and business travelers to celebrities and local residents. Mason contractor Wasco Inc. incorporated natural brick and stone from the region using QUIKRETE Mortar to give the Omni Nashville Hotel a modern look that still reflects the city’s distinct and authentic character. Located in SoBro (the South of Broadway district) across from the 2.1-million-square-foot Music City Center and attached to the Country Music Hall of Fame and Museum, the Omni Nashville Hotel has 800 rooms. Nearly 80 3,000-pound bulk bags of standard gray QUIKRETE Type S Mortar were used to lay the foundation blocks and 60 3,000-pound bulk bags of QUIKRETE Type N Mortar in a custom dark buff color helped accent interior and exterior stone and brick work. The QUIKRETE Mortars specified on the project are contractor-grade factory blended materials containing the properly graded and proportioned masonry sand, masonry cement and other approved admixtures. In addition to meeting the requirements of ASTM C270 and C1714, the delivery of QUIKRETE Mortars through a bulk mortar silo system improved productivity and reduced labor costs on the project. ❙MAS

Below Top: Shown is the Omni during construction Below Bottom: Brick in the kitchen of the Omni

For more information, visit www.quikrete.com.

MASONRY

June 2014 • www.masoncontractors.org

The Voice of the Masonry Industry

“NO MOISTURE. NO MOLD. NO ROT.

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M O RTA R S , M I X T U R E S A N D S TA I N I N G

Aggressive cleaning can burn the cement paste off the surface of the mortar joint and change the color. Mortars, Mixtures and Staining continued from page 24

Product Watch

Concrete Admixtures Grace has introduced a portfolio of value-added concrete admixtures, fiber reinforcement and products for architectural concrete designed to improve the quality, strength, durability and appearance of concrete. These products are backed by Grace’s technical customer service and support. STRUX Synthetic Macro Fiber Reinforcement is a form of high-strength, high-modulus synthetic macro fiber reinforcement that is distributed throughout the concrete matrix, thus imparting enhanced toughness, impact and fatigue resistance to concrete. The STRUX line includes STRUX 90/40, which is specifically engineered to provide high, post-crack control performance. It also includes STRUX BT50, a patented, engineered design providing superior post-crack control performance with a broad range of applications. Top-Cast is a water-based, top-surface retarder for poured-in-place flatwork and the top surface of precast panels. In addition, Grace offers Hydrotint liquid pigments for colored concrete, which enables concrete producers to integrally color concrete quickly, safely and reliably through the Chameleon PC-based dispensing system. Reliable dosing of liquid pigment into the concrete mix minimizes color variability in finished products, satisfying owners, specifiers, contractors and producers. (Hydrotint and Chameleon are trademarks of Davis Colors.) Grace’s products for Self-Consolidating Concrete include its ADVA and ADVA Cast superplasticizers; and V-MAR 3, a high-efficiency liquid admixture designed to enable production of self-consolidating concrete by modifying the rheology of concrete. The company’s technological solutions for concrete also include Verifi, which provides service and technology to ensure consistent quality concrete. For more information, visit www.grace.com.

the color of the aggregate in the mix only, likely changing the the desired color of the joint. When applying a surface sealer to the mortar joints, as is common for burnished block applications, it is extremely important that the mortar has sufficiently cured and that the wall is dry. It is also important that the wall is above 40°F and below 90°F when applying the surface treatment. If the mortar is saturated during installation, the bonding and penetration of the sealing agent can be inhibited. This can lead to moisture penetration or flaking of membrane-forming sealers upon further cleaning or freezing and thawing. This action can lead to mottling. In today’s world of fast-paced construction schedules, and with the strict demands put upon mason contractors, it is critically important to understand the basic principles behind the causes of the mottling of mortar joints. Mottling can be eliminated or minimized in most instances, whereas an aesthetically pleasing finished masonry assemblage is always the result. Take care to ensure that placing core fill grout doesn’t happen too early, before mortar joints have had time to achieve proper cement hydration so as not to over-extend the hydration cycle. Work with the designer on matching the mortar type with the masonry unit. Follow proper and consistent cleaning practices, and use a reputable branded product. Remember, aggressive cleaning can burn the cement paste off the surface of the mortar joint and change the color. Make certain that consistent tooling procedures and times are put into place. On your next project, take a step back and visualize what you can do to make sure the appearance of the mortar joints will have a true and lasting impact on your project. ❙MAS

Closeup of sealer not soaking into the mortar joints

Surface mottling due to sealing practices

Nick Blohowiak is eastern regional sales manager for SPEC MIX Inc. He can be reached at nblohowiak@specmix.com.

MASONRY

June 2014 • www.masoncontractors.org

The Voice of the Masonry Industry

FILL BLOCK WALLSS

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Streamlining the

Masonry Industry IT’S NO SECRET: Software and technology play an important role in how mason contractors not only run their companies, but perform on the jobsite. According to a recent report from Sage Construction and Real Estate, “Information Technology Trends Summary Report – North America Construction,” information technology is key to how construction companies are able to thrive and survive on lean budgets, working smarter and doing more with less.

BY JENNIFER MORRELL 30

MASONRY

June 2014 • www.masoncontractors.org

The Voice of the Masonry Industry

The survey was conducted in 2014 among Sage customers in the United States and Canada who are in the construction business. A total of 838 people responded. FMI’s Phil Warner and R. Tyler Pare collaborated with Sage on the project. Key reasons for IT investment include streamlining processes, improving communication and collaboration, and attracting new customers. Here are a few nuggets of information we learned from Sage’s thorough report. • Social technology: “While the use of social technology is growing in construction, its adoption is still relatively small. Many contractors are still unsure of the tangible benefits social technology brings to their company.” • Obtaining new business: “Competitive pressure is pushing contractors to use technology to bid faster and with greater accuracy. Relatively few, however, have yet adopted CRM software as a way to improve their marketing, sales and business development efforts.” The top two technologies contractors use to obtain new business are estimating/bidding software and CRM software. • Big data: “Big data is a relatively new term for most construction professionals, yet it promises to significantly improve how a construction company can forecast projects and predict what will impact their business in the future.” • Business visibility technology: “Construction professionals are expanding their use of business visibility technology as an efficient means to improve decision making and company performance. Standardized reporting, dashboards, and alerts/notifications of changes were rated most important.” • Popular types of technology: The most-used types of technology include mobile technology, tablets, smartphones, cloud computing, big data, and laptops. Thirty-five percent of construction companies have no in-house staff for IT, and 42 percent have only one person. Today’s information technology includes networks, communications, field reports, accounting and compliance. This indicates a greater need for more in-house staff or a dedicated outside vendor versed in computer technology and responsible for results, says the report. A successful contractor usually operates with sophisticated systems and processes. Well-developed software platforms aid in managing project challenges and tracking pertinent information. Well-developed IT capability and personnel can have an impact on the scalability of a business as well. This may be something to keep in mind as you manage the growth of your masonry company. Following are a few reviews of some of the construction industry’s most helpful and functional software products. We hope you’ll get an idea of what is out there for you and your business. www.masonrymagazine.com

June 2014

M A S O NRY

Software News

S O F T WA R E A N D T E C H N O L O G Y

On Center Software Partners With Simpson Strong-Tie

The American Institute of Architects Washington, D.C.

On Center Software, a construction automation company, is partnering with Simpson Strong-Tie Co. Inc. Simpson Strong-Tie's structural building products are now available for contractors within On Center Software's Quick Bid solution. Quick Bid is an estimating solution for construction professionals. This software enables contractors to easily, accurately and consistently increase project win rates and profit margins. The solution improves ramp-up time, eliminates discrepancies, improves bottom-line profits, provides material quotes, identifies and analyzes risk factors, measures and analyzes project progress, and provides reports.

AMERICAN INSTITUTE OF ARCHITECTS’ ACDF The American Institute of Architects’ (AIA) ACD5 is an online contract document service that offers anytime, anywhere access to more than 180 AIA Contract Documents forms and agreements. ACD5 enables users to create, access, edit, share and store contract documents instantly from any computer, delivering accessibility and flexibility. The new platform also offers upgraded document management features and more purchase options. ACD5 offers document bundles tailored to contractors and subcontractors. The ACD5 Contractor Essentials Bundle provides unlimited access to the payment applications and change orders for masonry professionals. It also includes the A401 Contractor-Subcontractor Agreement, in addition to nine of the most commonly used documents by contractors and subcontractors. ACD5 incorporates new and improved features, including Mac and PC compatibility; simplified document collaboration; online/offline editing; enhanced security and protection; and new document management tools. ACD5 contract documents and forms deliver complete risk management and legal protector throughout every phase of design and construction. WWW.AIA.ORG/CONTRACTDOCS

PCL Construction Selects Bluebeam Revu

Bluebeam Software, a developer of markup and collaboration solutions for the architecture, engineering and construction industries, has received a commitment from PCL Construction to deploy Revu, Bluebeam’s flagship solution. “Having drawings and specs available in the field, in an electronic format, all linked together, gives our field engineers the freedom to move throughout the jobsite with all of the project information at their fingertips,” says Mark Bryant, CIO at PCL. “Revu facilitates the ability of our staff and subcontractors to keep up with daily changes made to a master set of design documents, and ensures a higher level of quality control.” PCL uses Revu to navigate hyperlinked drawings in the field. With Revu on the iPad and on tablet PCs, field engineers are able to simply tap a room in a plan and easily reference all related documents, such as RFIs and submittals, specific to that room. Using Revu’s integrated cloud-based collaboration solution, Bluebeam Studio, allows PCL’s project teams to markup specification drawings for real-time clarification and coordination on the jobsite.

Dexter + Chaney Seattle

Bluebeam Software

CLOUD-BASED EQUIPMENT MANAGEMENT SOFTWARE FOR CONTRACTORS

Pasadena, Calif.

SUPPLEMENTING BIM WITH PDF Bluebeam Software, a developer of PDF-based markup, measurement and collaboration solutions for the architecture, engineering and construction (AEC) industry, says engineers, architects and contractors are transforming industry workflows by using the universal PDF format to go digital. PDF technology can bridge the gap among project partners in communicating and collaborating on BIM data. The powerful 2D and 3D PDF creation and markup capabilities of Bluebeam Revu, combined with the integrated cloud-based collaboration solution, Bluebeam Studio, enable structural engineers, detailers and estimators to work better. With Revu, users can communicate more easily in the field, minimize the risk of costly rework and complete fabrication schedules faster. Bluebeam Software products are sold direct and through a global network of resellers. WWW.BLUEBEAM.COM

MASONRY

Construction software provider Dexter + Chaney has released a complete equipment management solution for contractors that includes features for preventive maintenance, equipment tracking, and a mobile app. This equipment management software works with the company’s Spectrum Construction Software, which works in the cloud, requiring no software download or specific hardware devices. The latest updates to Dexter + Chaney’s equipment management offerings also include an app that can be downloaded for use on Apple and Android mobile devices. The app allows field staff to easily enter equipment information from the job site and synchronizes automatically with Spectrum Equipment Management. Dexter + Chaney said that, when designing Spectrum Equipment Management, the company started by looking at the fundamentals of good equipment management. These best practices are built into the software, creating better information flow and providing more financial, operational and field management data. WWW.DEXTERCHANEY.COM

June 2014 • www.masoncontractors.org

The Voice of the Masonry Industry

MANAGE FROM THE FIELD TRACKING CREWS HAS NEVER BEEN EASIER

hn Avella, Jo s ago 22 minute

Track work crews on your own mobile device with ExakTime Mobile. With masonry’s #1 time tracking app, employees can track themselves or supervisors can clock in a whole crew. Our feature-rich app lets you keep track of workers and keep workers on track. • Team View shows you where all your crews are clocked in using GPS • Field Notes creates easy records of incidents or updates in the field • Geofencing alerts you if workers try to clock in or out off site • FaceFront Biometrics verifies the ID of workers at clock-in • TimeSummit syncs all job site data with your accounting package

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U.S. Based Service, Support and Assembly

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ExakTime

H.B. Fuller Construction Products Inc.

Calabasas, Calif.

Aurora, Ill.

EXAKTIME MOBILE 2.0 FOR IOS DEVICES

MOBILE APP WITH COVERAGE CALCULATOR

ExakTime has released its latest mobile app for simple time tracking on the go, ExakTime Mobile 2.0 for iOS devices. The new iOS version of the mobile time tracking app presents an optimized user interface on all iOS devices, for easy and convenient time tracking on your own iPhone or iPad product, including iPad Air and iPad mini. ExakTime Mobile’s new iOS version also enables easy management of remote employees and crews with a powerful new GPSenabled oversight option. Team View, available exclusively on the new iOS version of the app, allows a supervisor to view a map showing the clock-in coordinates of all company employees who’ve punched in via ExakTime Mobile. Supervisors are able to quickly confirm the whereabouts of single workers or small crews clocked in elsewhere in the field right from their own device. WWW.EXAKTIME.COM

MASONRY

H.B. Fuller Construction Products Inc.’s TEC has released its first mobile app. The free TEC Installation Systems Coverage Calculator App includes product videos, contact information and a mobile version of the Coverage Calculator, which estimates the amount of tile and flooring installation products needed for a specific job. The TEC Coverage Calculator allows contractors to calculate the estimated amount of surface preparation products, mortars and grouts necessary for a project. Contractors simply enter their project’s specifications – including square footage, tile size and size of grout joint – and product estimates are reported in pounds and gallons and bags and pails. Users can save a product’s coverage summary to the “My Saved Jobs” section on the app. With the new iPhone App, contractors can more conveniently access the benefits of the TEC Coverage Calculator, allowing them to plan for projects from virtually any location. ❙MAS WWW.HBFULLER-CP.COM

June 2014 • www.masoncontractors.org

The Voice of the Masonry Industry

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BUSINESS B U I L D I N G

By George Hedley

Make People Accountable and Responsible Last week I was coaching a construction business owner client. He told me his employees were terrible, even though most of them had been with him for five years or more. They weren’t accountable or responsible for anything – getting work done on time or doing quality work. They were continually doing sloppy work and running over budget on every job. He didn’t know what to do and was very stressed out. Want to know why employees aren’t accountable or responsible? Think about your reasons. Perhaps you think your people don’t care, or don’t want to work any harder, or don’t want to do more than the minimum required. The real reason is their boss or, perhaps, you! You don’t make them accountable or responsible. You continue to let them do poor work and not achieve expected results. Most employees want to do a good job and take on more responsibility. But, in most cases, their control freak micromanaging bad bosses tolerate poor performance, don’t let go of making decisions, and treat their people like stupid children who can’t think for themselves. Sound familiar? As I probed deeper, I discovered my client made all the important decisions for his crews, ordered all the material, scheduled every worker every day, didn’t have field meetings with them, and didn’t share job results with the foreman. No wonder his crews weren’t accountable or responsible for achieving results. They weren’t making any decisions, or in 36

MASONRY

charge of their own work plans. The business owner was the only one responsible for anything.

Leading your company is not about being in charge and

Do you SOPP? Do people repeatedly call you or line up outside your office door waiting for you to solve their problems? Why? Maybe you have a sign around your neck: “I SOPP” (I solve other people’s problems). When you solve other people’s problems, guess what happens? They bring you more problems. But it makes you feel powerful when you control everything for everyone. When bad bosses give someone a task or responsibility to accomplish, they typically don’t let go of every decision required to fully accomplish the job. This bad boss delegates and then tells the employee to check with him first, before committing, making any decisions, or spending any money. How can the employee be accountable for something for which he isn’t responsible? People know that when they make decisions, you’ll secondguess them, overrule them, and not trust them to be as smart as you. So people stop making decisions or accepting responsibility, give you back accountability, and continue to bring you more problems. People responsible for nothing are responsible for nothing. Ninety-nine percent responsible is the same as 0 percent responsible. Either you are responsible or you’re not. You can’t be partially responsible. You can’t say, “Handle this, but check with me first.” Trusting people is the key to improving performance.

June 2014 • www.masoncontractors.org

in control of every aspect of the

operation.

Email gh@hardhatpresentations.com to request your free “BIZ-Function Accountability Org Chart.” Low control equals high performance Leading your company is not about being in charge and in control of every aspect of the operation. It’s about getting results through people. Controlling and micro-managing people guarantees low performance. Leadership is about delegating, encouraging, coaching and letting go. Low control guarantees high performance from people. People want to follow leaders who trust them and give out accountability and responsibility. So, your role as a leader is less about what you do, and more about what your people do. Excellent managers encourage employees to take on more responsibility by actually delegating the entire task. This takes more time, patience and trust. Start by explaining the job and outlining the desired end result. This will teach employees how you want things done and what’s expected. Next, make sure they know their boundaries and standard systems, offer training, set interim check-in times, and schedule a The Voice of the Masonry Industry

review of the final results after the task is completed. Written BIZ-Systems help the process. When you have written, trained company systems and standards, you can then make employees accountable and responsible to complete tasks the same way, every time. When your procedures are only in your head, you can’t expect employees to read your mind and get it right every time. And, it makes things worse when you ask people to do something and then get upset when they do it wrong because they haven’t had proper training or been given a clear understanding of what was expected. In the future, they will shy away from volunteering to take on more responsibility. The more you do, the less you make So, what’s holding your company back? Is it you? Perhaps you’re the real problem as you continue to control everything and everybody. This poor leadership style holds people back from wanting to do more. When you make every decision, people don’t take responsibility. When you fix or solve employee’s problems, they can’t be accountable. When you lead every meeting, managers don’t grow. When you approve every purchase, contract or strategic move, good people don’t have to think or be their best. When a customer calls with an issue, do you immediately handle it yourself? A better solution would be to listen and then turn your customer’s concern over to a supervisor or manager. When it’s time to make a major purchase or award a large contract, do you get right in the middle of the negotiations? Instead, ask your manager to review the proposals, analyze the inclusions and exclusions, negotiate terms with the lowest responsible company, and then get your final approval. When a supervisor asks you to call a subcontractor or supplier who isn’t performing, do you jump in and take charge? Train your supervisors to plan ahead, use written procedures, checklists, schedules, and team meetings to manage www.masonrymagazine.com

the workflow. One simple delegation strategy is to increase the maximum spending limit for all employees. Delegate by allowing them to spend at least $1,000 or more, before they have to get the boss’ approval. The key is to stop making decisions for them. Let go to grow I had a rubber stamp made to use when people gave me an approval request. It states: “Please handle this and don’t tell me what you did!” Why? Because I don’t want to know how they handled the problem they wanted me to solve. I have to trust them to use their best judgment and take care of it 100 percent. People will make mistakes. But, when you ask them to be 100 percent accountable and responsible, they’ll figure out how to do it right and make careful decisions. If you continually answer their questions and do their jobs for them, they’re going to keep asking you for more help. I found out my

employees make better decisions than I, if I let them. Write out the few things you absolutely can’t delegate. And then, list out the top 20 things you can let go, starting immediately. Make a goal to delegate one item on the list every week. You’ll be amazed how excited your people will be to accept new responsibilities and become accountable. ❙MAS George Hedley works with contractors to build profitable growing companies. He is a professional business coach, popular speaker and best-selling author of “Get Your Business To Work!” available online at www.HardhatPresentations.com. To sign up for his free e-newsletter, join his next webinar, be part of a BIZCOACH program, or get a discount coupon for online classes at www.HardhatBizSchool.com, email GH@HardhatPresentations.com George Hedley, HARDHAT Presentations, 800-851-8553

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June 2014

M A S O NRY

F U L L C O N TA CT P R O J E C T M A N A G E M E N T

By “Coach” Gary Micheloni

“Under the Bus” Company Leadership For those who follow that sort of thing (and I don’t), as I write this, it’s Draft Day in the NFL. This seems to be a big deal to those rabid sports fans among us. I’m not rabid-; I just like the game. And, I already know, before the 2014 season begins, that there is no way that my Chargers are going to win the Super Bowl this year. It doesn’t seem to matter who they draft, when they draft or even what they draft. Chances are better that they will leave my city than win the Big One! So the question is: Does this seem to describe your business, at least, from time to time? Truth be told, it probably describes the life of the mason contractor during the last few years. Most contractors are wondering if they will ever win the big one again – get back near the top in their marketplace. For the NFL, Draft Day is all about improving the team and getting new talent to make their team more competitive in the league (their marketplace). It’s pretty important when all the teams seem like they are just about equal. So, how do you stack up in your league? Does the pool of prospective

VINCE LOMBARDI SAYS: If winning isn’t everything, why do they keep score?

MASONRY

clients regard all the contracting teams in the “league” as about even? What can you do about it? You can do plenty! My standard approach to any of my marketing “students” is that they need to lovingly throw their competition under the bus. Basically, you just have to be ready. Check out Coach Gary’s copyrighted list of excuses and answers: • You’re Too Old. I have more experience than anyone. • You’re Too Young. I am the most enthusiastic about your project. • You Have A Lot Of Jobs Going On Now. Obviously, we can handle anything. • You Don’t Have Any Work. Your job will be my top priority. • You’re Brand New In Business. Your job is important to my company. Under the bus Let’s talk about that “bus” part. Let’s assume that yours is not the lowest bid out there. In any event, what’s the project owner thinking? He wants to believe that all construction is a commodity. That allows his conscience to accept a low or “cheap” bid. Your job is not to convince him to use your company. Your job is to educate him, so that he finally comes face to face with the reality that, because of your superior craftsmanship, your track record of on-time completion, your value engineering, the quality of

June 2014 • www.masoncontractors.org

MICHAEL PHELPS S AYS: You can’t put a limit on anything. The more you dream, the further you get.

your materials, your ability to bond the project, the strength of the insurance policies in effect, he knows this: To use another company, he would have to be a complete moron. If your company is only providing a generic service – a commodity – and you can’t differentiate your product from that of another, then you are in for a rough ride. Who wants to be the K-Mart of the contracting world? Turns out, not even K-Mart can do that, although they did try their hardest for at least a couple of decades, in their market. Realize that Wal-Mart figured that out sometime ago, and went from being “Always the lowest price,” to the point that they are happier with “Always the low price leader.” There’s a difference. Be a leader. I can always buy my shorts at Wal-Mart, knowing that I’ll get a decent deal, but rest assured that my daughter’s wedding dress was crafted, bought and sold at a much different store. And I did not go with the cheapest bid! You see, throwing your competition under the bus is actually doing a kindness to your potential client, assuming that you are the top of your class, doing top-notch work, with quality work installed by employees possessing the The Voice of the Masonry Industry

BERT BELL, FORMER NFL C OMMISSIONER S AYS:

Don’t Forget to Do the Things That Matter Most CONTRACTOR TIP OF THE MONTH

“On any given Sunday, any team in the NFL can beat any other team.” skills of quality craftsmanship. If that’s not you, then you’ve got some homework to do, so that you can get good, and not embarrass yourself or the project owner. If it’s really that kind of a project, and your company, frankly, is not there yet, then you might want to check out the bottom of the bus, yourself. Harsh words, I know. But if you’re just a junior varsity player today, then give yourself time to grow. When you’re ready, then go out and play with the big boys, who are always bigger, faster, better and meaner. I expect, though, that you’re not. As an MCAA member, you’re well past junior varsity; you’ve played Division 1 ball, and you’re a student of the game. You’re a player. And any project owner should be happy to have you handle his project. And, yes, there might be a slight price differential, but there’s a very good reason for it. Don’t be under the bus. Be in the driver’s seat. ❙MAS Gary Micheloni is a construction company marketer, working project manager, speaker, author, consultant and coach. Copyright 2014 Gary Micheloni

COACH GARY’S CORNER: Where are you on your own Draft Day, and how do you plan to move forward in 2014? Are you marketing your company, driving business to it, or are you just hoping that you’ll run into some? Need to learn more about lead generation to bring you more business? Easy! Just write Coach Gary at FullContactTeam@gmail.com and type Lead Gen into the subject line. We’ll get that info right out to you. Business development and marketing coaching will help you become more successful, in less time, and with more success. Ask Coach Gary to speak for your group, association or convention, or even to coach your company. Coach Gary’s first book, “Get Paid for a Change!” is available at Amazon.com. Pick it up there; change your business.

www.masonrymagazine.com

In today’s fast moving business environment, do you find yourself running so hard that when you finally do get to spend time with your loved ones, you forget to give them your undivided attention? I will admit, sometimes I do. On a typical day, I rise by 5:30 a.m., drive to the office, grab coffee, reply to volumes of emails, attend meetings, brainstorm, problem solve, visit jobsites, visit the factory, head for home, workout if I have time, try to spend some time with my kids and girlfriend, work more on the computer, and go to bed. I get up the next morning and do it all again. Throughout it all, many challenging and exciting events occur, and I absolutely love it! I travel a lot to network with other business people, as well to sell my equipment. I like to pick others’ minds. When a co-worker asks why I travel so much, I explain that I need to constantly learn, in order to run and maintain a successful $20 to $30 million per year enterprise. If we are going to survive, I have to be on top of education and innovation. I can’t always get that sitting behind a desk in small town Waterford, Ohio. Working on the road is just as hard as being in the office, and just as much fun. I love it, too! After 30 years of living the life I love, is there anything I am missing? My youngest daughter, Rachel, thinks so, and I am sure Amy and Kaylee, my other daughters, do too. Rachel never came out and told me this directly, but following is how she sent me the message. Not long ago, Rachel texted me, to see if I would take her horse riding after school. I told her I would. As I left the office to pick her up, I put paperwork in my satchel, so I could work on it while she was riding. With my mind occupied on the many things I had to do, as we were putting the saddle on her horse, Rocky, Rachel looked up at me with an anxious smile, and said, “Dad, when is the last time you got to watch me ride my horse? Will you watch?” Wow! That hit me really hard. As I sat on a bench, she began riding. Instead of pulling the paperwork out, I placed my satchel unopened next to me. As she guided Rocky to walk, gallop and do whatever else they make horses do, she kept looking over at me, to see if I was watching. I never looked away, making sure I kept my eyes on her the whole time. Later that night, we had a nice talk. I never turned on my computer (like I would normally) to work. When we finished, she hugged me tight in a passionate way. She never said it verbally, but I knew she was thanking me for giving her my undivided attention, and for the hours we spent together. It isn’t that I do not take every opportunity I can to spend time with my children. However, I now see that my girls also know me as working on the computer, phone, writing or email, when I spend the time with them. My two oldest are teens, and the youngest is just months away from being a teen. I have made a commitment to myself. When we are together, I put up my work, and give them my undivided attention. What a difference it has made with our relationships. The world we work in today is moving faster than it did 30, 20 or even 10 years ago. I bet you are running as hard as I do to keep up. Go ahead and run as hard as you can at work. However, when you go home to your family, give them your undivided attention. Don’t forget the things that matter the most! Damian Lang owns and operates four companies in Ohio. He is the inventor of the Grout Hog—Grout Delivery System, Mud Hog mortar mixers, Hog Leg wall bracing system and several other labor saving devices used in the masonry industry. He is the author of the book called RACE—Rewarding And Challenging Employees for Profits in Masonry. He writes for Masonry Magazine each month and consults with many of the leading mason contractors in the country.

June 2014

M A S O NRY

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I N D U S T RY N E W S

Please submit your news and events to: jmorrell@lionhrtpub.com

CHEM LINK Appoints Board CHEM LINK has announced the formation of a new six-person board of directors to help fuel the company’s strategic growth opportunities, according to Phil Georgeau, principal owner and chief technology officer. “We asked leaders in their fields to serve on the CHEM LINK board and help establish CHEM LINK as a brand for the Americas and beyond with a continuing emphasis on product superiority, the human aspects of our technology, and a cleaner environment,” said Georgeau. “Each of these individuals meets a specific growth need for our company as we diversify and execute our strategy. There is no doubt CHEM LINK possesses the talent and drive to reach our goals,” Georgeau said, “but we will move more quickly with the expertise offered by our new board.” The board of directors, seated May 2, consists of business professionals as well as experts from the construction, OEM and sealants/adhesives/coatings industries.

Bluebeam Revu Receives Commercial Top Product Award Bluebeam Software, a developer of markup, measurement and collaboration solutions for the design and construction industry, says its flagship PDF-based solution, Revu, has received a 2014 Constructech Magazine Commercial Top Products Award. This annual awards program honors companies that have provided excellent technology solutions geared toward the commercial market. Each year, Constructech’s editorial staff surveys construction technology to select the top products based on overall usefulness and uniqueness to the construction industry. Bluebeam Revu’s Top Product recognition confirms that the solution’s powerful, advanced markup technology – combined with integrated cloud collaboration feature, Bluebeam Studio – continues to enable project teams to speed up communication, increase www.masonrymagazine.com

productivity and reduce the risk of costly miscommunication. “IT leaders in construction today concentrate on building the core technology strategy within the company, while keeping an eye toward the future. But what products are the right choice to bring this strategy to fruition?” says Peggy Smedley, editorial director of Constructech. “The winners of the 2014 commercial Top Products are solutions that can help achieve these goals while aiding in efficiency and profitability.” Kristine Hopkins, Bluebeam Software director of account services comments, “At Bluebeam, we are focused on providing solutions and support that enable our users to do better work. We are honored that Constructech Magazine has chosen to recognize Revu as a Top Product that continues to innovate in the field and pushes the limits of project communication.”

Jones to Retire From Cummins Inc. Cummins Inc. announced that Jeff Jones, VP - North American engine business and marketing communications, will retire from the company on June 30, 2014. “While we are excited for Jeff as he heads toward a well-deserved retirement, the company will miss his leadership,” said Rich Freeland, president - engine business, and VP - Cummins Inc. “Jeff has had a tremendous impact throughout his career on countless Cummins customers, employees and the North American truck industry as a whole.” Jones joined Cummins in 1977 as a regional service manager, after beginning his career as an application engineer at General Motors. From early in his Cummins career, Jones has worked in customer-facing roles, including service, field sales and support, OEM account management, market communications and national accounts. Succeeding Jones in the leadership of the North American Engine Business will be Amy Boerger. In her new role, Boerger will be responsible for national

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accounts, field sales and support and the North American On- and Off-Highway OEM Business. Boerger joined Cummins in 1984 after graduating from Valparaiso University with a degree in mechanical engineering. During her 30-year career, she has held roles in automotive marketing, field sales and service, OEM account management and Cummins Emission Solutions aftermarket business. Boerger most recently served as general manager - field sales and support. Lori Thompson will assume a new position as VP - engine business marketing, and will have responsibility for global marketing, marketing communications and emerging-growth opportunities. Her most recent position was VP - truck and bus engine business. Thompson graduat-

ed from Carleton College with an undergraduate degree in economics, and holds a master’s degree in business finance/marketing from the Wharton School of the University of Pennsylvania. She joined Cummins in 1979 as a planning specialist, and has held roles in marketing, logistics, plant management, quality, parts and Cummins ReCon business.

Alton Named USGBC Colorado Executive Director The Colorado USGBC Board of Trustees has named Sharon Alton, LEED Green associate, as executive director. Since June 2013, Alton has worked with USGBC Colorado as director of community engagement. In this role, she developed strategy for outreach and implementation of community initia-

tives, as well as building key partnerships throughout the commercial real estate industry. Prior to her work with the USGBC Colorado, Alton was the founder and principal of the GAIA Consulting Group, a sustainability consulting firm that worked with companies to implement environmental programs. “We look forward to the contributions Sharon will continue to make to USGBC Colorado, the Chapter’s members, and the broader community across the state of Colorado,” says USGBC Colorado Board President Stan Wagner. Alton, whose experience includes event coordinator for the Downtown Denver Partnership, will build on USGBC Colorado’s event calendar and strengthen the connection with commercial real estate companies. She plans

Husqvarna Hires Four

Pablo Arredondo

Alma Rosa Contreras

Husqvarna has hired four people. Pablo Arredondo joined Husqvarna Construction Products as a service technician for the Mexico Service Center, soon to be opened in Querétaro City. Arredondo was previously responsible for the Continuous Improvement Department for a civil and military aircraft engine maker. His experiences will help with his new role with Husqvarna, ensuring the equipment runs without incident. Alma Rosa Contreras is Husqvarna’s new customer service/admin sup-

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Chris Gosney

port for Mexico Service Center in Querétaro City. She has a background with more than five years of experience as a customer service representative, where she was involved in managing payments, marketing initiatives and order entry. Chris Gosney has more than 27 years of experience in the concrete construction industry. Gosney is the Soff-Cut specialist - Western region, based out of Sacramento, Calif. Gosney was most recently owner and operator of Rainier Floors Inc. and has

June 2014 • www.masoncontractors.org

Ryan Chamberlin

been involved with Soff-Cut saws since 1988. He brings a wealth of knowledge to this position, and understands the contractor’s point of view. Ryan Chamberlin joined Husqvarna as the district manager for heavy user sales in Southern California. Chamberlin has over four years of experience, with the last two as part of the HD Supply White Cap team. He was most recently involved in White Cap of Anaheim’s Career Development Program. He has leadership skills, and an ability to work with a team. ❙MAS

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Capital Safety Acquires Altiseg Capital Safety, home of the DBISALA and PROTECTA brands, has acquired Altiseg Equipamentos de Seguranca de Trabalho Ltda. – EPP (Altiseg), a fall protection company in Brazil. Capital Safety is a fall protection and height safety company. “This acquisition expands our footprint in the region and allows us to better serve our customers. Altiseg complements our existing capabilities and strengthens our position in a fastgrowing, emerging geography. Altiseg has a strong reputation and widespread brand recognition in this fall protection market and it will be a great addition to Capital Safety,” said Stephen Oswald, Capital Safety CEO.

Patricia dos Santos, commercial director at Altiseg, agrees that the acquisition will be beneficial to both companies, adding, “Our local knowledge and capabilities coupled with Capital Safety’s expanded portfolio of products shall open up new opportunities for our growth in the Brazilian market. We are delighted to join hands with a world leader to unlock our full potential.”

Empire Level Takes Legal Action Against Counterfeiters Empire Level is not messing around when it comes to eliminating counterfeiting of its iconic torpedo level. Empire served a complaint and summons to eight Chinese companies participating in counterfeiting efforts against Empire, during the National Hardware Show in Las Vegas. The ongoing counterfeiting led to the Mukwonago, Wis.-based level

company taking legal action while the Chinese companies were on American soil. The Empire legal counsel scoured the National Hardware Show floor for companies displaying the infringing product and took photos that will be used in legal proceedings. Empire is seeking an immediate temporary restraining order from a Las Vegas federal judge to end any displays of the counterfeit goods at the show and a seizure of the goods. The eight companies being charged with counterfeiting are: Wuxi Just Int’l Trading Co., Jinhua Shunchi Tools Factory, Zhejiang YongKang Shiya Wanxin Tools Factory, Zhejiang Boda Measure Tools Co. Ltd., Shaoxing Sunway Tools & Hardware Import & Export Co. Ltd., Cixi Ocean Trade Co. Ltd., and Toolrich Corp. “Not only do these counterfeiters hurt our business and our brand,” says president of Empire Level, Jenni Becker,

Atlas Copco Construction Equipment Partners with Stewart & Stevenson

Atlas Copco Construction Equipment has announced that Stewart & Stevenson, a manufacturer and distributor of equipment for global markets is now a distributor for Atlas Copco’s full line of generators, portable air compressors, boosters and associated equipment throughout various territories in the United States. Stewart & Stevenson provides equipment and service from a strategic network of sales and service centers in domestic and international locations. Stewart & Stevenson is a name trusted worldwide in a wide range of industries, including oil and gas, marine, power generation and transportation. The company teams with partners to provide a broad line of products, including custom power generation packages for on-site continuous, emergency standby, peak shaving and Atlas Copco portable energy equipment.

MASONRY

Shown left to right (standing) are Alan Kurus, VP sales, Atlas Copco Construction Equipment; Andy Hudson, VP, Stevenson & Stevenson of Rental Operations; Michael Masters, VP Stewart & Stevenson Central District; (Seated) Erik Sparby, GM and president, Atlas Copco Construction Equipment; and Bill Simmons president and CEO Stewart & Stevenson Distribution, signing the new partnership between their two companies.

“The Atlas Copco product line meshes well with the equipment and rental needs of customers in the markets that we serve.

June 2014 • www.masoncontractors.org

It is a great addition to our offerings,” said Bill Simmons, president and CEO of Stewart & Stevenson Power Products. ❙MAS

The Voice of the Masonry Industry

IN D U S T RY N E W S

“they are a threat to our economy and American jobs. We refuse to sit still and allow the distinctive features of our products to be knocked off. It’s damaging to our company and it’s not fair to the end customer who believes they’re getting a superior product when they’re not.” Empire’s attorney Peter Jansson of Jansson Munger McKinley & Shape Ltd., conveyed that the efforts being made will likely lead to early judgments and a permanent exclusion order against the named defendants. All legal proceedings are expected to be complete within two months. In an additional measure to keep counterfeit levels from entering the Unit-

ed States, Empire has been working with U.S. Customs, training customs agents about the infringement. The Customs facility has now been trained to seize any infringing goods that come into the country. With this added scrutiny in place, any foreign company that seeks to sell knockoffs of the Empire torpedo level will be proceeding at their own financial peril, as U.S. Customs will seize the goods. If the goods make it into the country, U.S. companies selling the products will face legal claims and lawsuits as necessary. In most cases, U.S. sellers have been quick to discontinue selling the counterfeit product and pay damages, and in some cases destroy the counterfeit goods.

EDCO Receives Workplace Wellness Certification The first annual Healthy Workplace Certification Awards was held to recognize Frederick County business committed to improving employee health and wellbeing. EDCO and 20 other regional workplaces were honored. EDCO received the award based on its ongoing Wellness Program that has included fitness challenges, seminars, and its annual Wellness Fair. Award points are given in the following categories: Health Education, Supportive Social and Physical Environments, Integration of Worksite Wellness Program into Organizational Structure, Linkage with Related Programs and Screening Programs The Healthy Workplace Certification Awards is a partnership between Frederick Regional Health System, Frederick County Health Department, and the Frederick County Chamber of Commerce. ❙MAS

New Members The Mason Contractors Association of America (MCAA) is proud to welcome the following new members to the Association. The MCAA would like to thank them for joining their fellow mason contractors nationwide in helping to build a strong and successful masonry industry.

for June 2014 A-One Group Ltd. Elk Grove Village, IL 847-952-6400 www.aonegroupltd.com Contractor Member

CMU Construction Co., Inc. Somerset, NJ 732-729-9090 www.cmuconstruction.com Contractor Member

Cox Home Improvement Georgetown, SC 843-546-0016 Instructor Member

Paradise Construction Co. I LLC Brooklyn, NY 718-238-7500 www.paradiseconstruction.com Contractor Member

RJ Masonry, Inc. Heber City, UT 435-654-3334 Contractor Member

Robert H. Kepler Mason Contractor, Inc. Harrisburg, PA 717-545-2457 Contractor Member

Pictured left to tight are Paul Frey, Frederick Chamber of Commerce; Dr. Randy Culpepper, Frederick County Health Department; Susan Stanczyk, EDCO Board of Directors; Cheryl Robinson, EDCO HR Director; Danny Stanczyk, EDCO Purchasing; Ken Coffey, Frederick Regional Health Services; and Melissa Joseph, Congressman Chis Van Hollen’s liaison.

MASONRY

June 2014 • www.masoncontractors.org

Discover the many benefits your company is missing by not becoming a member of the MCAA. Call 800-536-2225 or visit www.masoncontractors.org/join to join the MCAA today. Together, we are stronger.

The Voice of the Masonry Industry

UniCarriers Americas Has First Master Technician UniCarriers Americas’ Jason Dorsey of Western Carolina Forklift is the first to achieve master technician certification. UniCarriers University, formerly the University of Nissan Forklift, is an educational platform that enables UniCarriers Americas Corp.’s service technicians to rank among the most highly skilled and knowledgeable material handling equipment representatives in the industry. Students complete requirements of each level, apprentice, journeyman and master technician, with each successive level requiring more education and additional responsibilities. Students advance at their own pace, through a mixture of online training and classroom instruction. Dorsey, who was also the first certified journeyman through the UniCarriers University, has been working on forklifts for more than a decade. Achieving master technician status requires completion of 20 online and classroom courses. This is a rigorous schedule for full-time technicians. Average expectation of completion is three to four years, making Dorsey’s accelerated pace for completing the levels in less than two years impressive. “Jason has earned the respect and recognition of becoming part of an elite group of technicians,” said Dan Domberg, VP aftermarket and customer satisfaction, UniCarriers Americas, “Receiving master technician status in under two years indicates Jason’s dedication to the

SFAA Members Take Construction Bill to Congress Nearly two dozen representatives from SFAA member companies, along with SFAA staff, recently met with members of Congress, mostly in the Senate, and their staffs as part of www.masonrymagazine.com

Jason Dorsey, master technician, is pictured with Keith Burke, service manager, Western Carolina Forklift

program and that he understands the value it brings to him on a personal level as well as to his dealership.” Dorsey explained that a corporate trainer introduced him to UniCarriers University. Western Carolina Forklift supported his participation in the program and his advancement through it at an accelerated rate. Achieving master technician status benefits both the technician and the dealer. Above and beyond personal satisfaction, the technician benefits from the professionalism and job security it brings. Dealers benefit from qualified, trained technicians who help limit warranty costs, keep cus-

tomers satisfied and influence account development and retention. Dorsey appreciated the smaller class size and personal communication with trainers, describing the experience and professionalism of trainers as the most valuable aspects of the program. UniCarriers Americas provides technicians with rewards as they complete each certification level, to recognize the dedication, time and hard work that each technician contributes to the program. Dorsey selected a DeWalt 18-volt drill driver kit when he achieved journeyman status, and a Kindle Fire, when he achieved master technician status. ❙MAS

SFAA’s annual Congressional Action Day. This year, SFAA and its members are focusing on getting the federal Construction Coalition legislation put into play, which includes simple procurement reforms that increase small business participation in federal construction projects. Representatives

from contractors associations that are part of the Construction Coalition also participated with SFAA members in some of their Hill visits as part of the effort to get the Coalition’s bill dropped in the Senate. “Congress came back from its spring recess with a limited agenda of June 2014

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‘must do’ items before fiscal year 2014 ends on Sept. 30, which includes funding the federal government beyond that date and funding the Highway Trust Fund. That’s a small but very difficult agenda,” says Lenore Marema, SFAA’s VP of government affairs, who organizes Congressional Action Day. “Congress will be looking for issues that can be enacted on a bipartisan basis, and we’ve got just what they are looking for.” SFAA is part of the Coalition, which includes all the other stakeholders in public construction. SFAA’s top federal surety issues, among others, are included in this legislation: • Exempting the Miller Act bond threshold from the required periodic reviews for inflation. It makes no sense that the level of payment protection for subcontractors and suppliers on the job should be decreased as the costs of construction increase.

Similarly, the bill would assure that the Miller Act protections are available on federal public-private partnerships (P3s). The need for performance and payment protection is exactly the same in a P3 as any other type of project. • Requiring that the security that stands behind every federal contractor’s obligations to the federal government should be governed by the same rules. There should be either a corporate surety bond in place from a company approved by the U.S. Treasury or assets with readily identifiable value pledged and relinquished to the federal government while the construction project is ongoing. • Increasing the maximum bond guarantee to sureties in the Preferred Surety Program of the Small Business Administration from 70% to 90%. This change would make the program more economically feasible for corporate sureties and their bond producers, which would increase their participation in the program. “The changes to the federal procurement process in this bill are critical to small business participation, and this is a bill that can get passed with bipartisan support,” says Marema. A number of the provisions in the Coalition legislation already are moving through the House with bipartisan support.

Moore Named President, NCMCA By Sharon Myers

It is not unusual for a child to follow in the footsteps of a father or grandfather, but when you’re a woman in a man’s field, it can be more complicated. Ashlee Moore never had any doubt she would be part of the family masonry business, and it was almost a given she would one day be in a posi48

MASONRY

June 2014 • www.masoncontractors.org

tion of leadership in the organization her grandfather helped create. Moore was named as the first female president of the North Carolina Brick Masonry Contractors Association on April 26 and is the third generation from her family to lead the group. “I always knew I wanted to work for the family business, I just didn’t know how,” Moore said. “I grew up going to all these meetings, bricklaying competitions and conventions. I respect and admire the men I work with, and I have always looked up to them. I have tried to get in there and work really hard with the guys in whatever way I can. It has been a positive experience.” Moore, 40, lives in the Reeds community and works for Koontz Masonry, which her grandfather started in 1949. She graduated from West Davidson High School and received her degree in biology from the University of North Carolina at Charlotte. Although she studied a different field, Moore said she always wanted to work for the family business. She started her career while still in college managing several other businesses operated by her family before coming to work full time at Koontz Masonry. Soon afterward she was named secretary/treasurer of the Central Piedmont Mason Contractors Association, a regional chapter of the state organization. She served for 10 years in a leadership capacity for the chapter, including as president before being named secretary/treasurer for the state association. After serving a two-year term as secretary and one term as president-elect, Moore was named as president of the North Carolina group. Her grandfather, Belton Koontz, was instrumental in creating this organization and was president from 1976 to 1979. Her father, Freddy Koontz, was president from 1998 to 2000. Moore said her grandfather helped start the N.C. Masonry Contractors Association to unite people who work in the industry. The Voice of the Masonry Industry

“It is all for the promotion of masonry,” Moore said. “It brought everyone together to have a stronger voice.” In her capacity as president, Moore will help bring issues important to masonry workers to leaders in Raleigh and Washington, D.C. She said it is important to remind them how their decisions impact local businesses. “I go to places like Washington to talk about masonry to the leaders and to get them to support us,” Moore said. “There are many issues that have long-lasting impacts. Some of these laws that are getting passed are counterproductive, and we need to make sure there is a balance. Masonry is art, and we want more beautiful buildings that last.” Moore said although she works in a field that is dominated by males, she has overcome many issues through the strong personal connections she has with many people in the industry. “I met all of these people over the years, and it’s just like an extended

www.masonrymagazine.com

family,” Moore said. “So many people stay in their industry for generations. Many masonry contractor companies are family owned, and we have a lot of the associate members who are close to all of us.” She said she is excited to be starting a new chapter in her leadership role, and although similarities are bound to be drawn between her and her grandfather and father, she doesn’t see it Ashlee Moore of Koontz Masonry, the first female president of the NCMCA as a problem. Image by Donnie Roberts/The Dispatch “It is challenging because I have a lot to live up to,” proud to be continuing our family Moore said. “I’m watched a little clos- legacy.” ❙MAS er because I’m a female in a maleThis article first appeared in The Dispatch, www.the-dispatch.com, dominated industry, but they tell me May 6, 2014. Sharon Myers can be all the time that I am just like my dad reached at sharon.myers@theand granddad. It doesn’t bother me; I dispatch.com. take it as a compliment, and I’m

June 2014

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Education Calendar The following is the MCAA’s education calendar: June 11 Legal and Illegal Payroll Deductions ONLINE Discipline: Ethics & Business Practices Credits: 1

July 14 Free Webinar: Today’s Masonry Wall: A Synergy Between Systems

ONLINE Brick: Efflorescence, Stains and Cleaning

ONLINE, 10 a.m. CST Discipline: Masonry Products

Credits: 1.5

Credits: 1

ONLINE Brick: Properties, Shapes and Sizes

June 16 Free Webinar: What Contractors Need To Know About Silica

July 16 Compliance on Prevailing Wage and Davis-Bacon

ONLINE, 10 a.m. CST Discipline: Safety

ONLINE Discipline: Ethics & Business Practices

Credits: 1

June 18 Developing the Next Generation of Leaders

July 23 Understanding Labor Cost, Productivity and Efficiency

ONLINE Discipline: Ethics & Business Practices

ONLINE Discipline: Bidding Practices

Credits: 1

June 19 Basics of Masonry Materials: Brick and Block (NCMCA Mod 2)

July 30 Building Information Modeling for Masonry (BIM-M): July 2014 Update

Discipline: Masonry Products

Discipline: Masonry Products Credits: 3

ONLINE Brick: Veneer Wall Systems Discipline: Masonry Products

Location: Greensboro, N.C. Discipline: Masonry Products Credits: 6

ONLINE Discipline: General Credits: 1

June 23 Free Webinar: Made to Stick - How To Choose The Right Sealants For Your Masonry Project

August 6 Full Contact Project Management ONLINE Discipline: Ethics & Business Practices

ONLINE, 10 a.m. CST Discipline: Masonry Products

Credits: 1

August 13 Special Inspections - What Does it Mean and When is it Required?

June 25 5D BIM Location: ONLINE Discipline: Bidding Practices

ONLINE Discipline: Codes & Standards

Credits: 1

July 2 FLSA I

August 20 Lightweight Block

ONLINE Discipline: Ethics & Business Practices

ONLINE Discipline: Masonry Products

Credits: 1

July 9 Social Media for Mason Contractors

August 27 OFCCP Compliance

ONLINE Discipline: Ethics & Business Practices

Credits: 1.5

ONLINE Hiring Basics Discipline: Ethics & Business Practices Credits: 1 Through June 5

ONLINE How to Develop and Implement an Effective Quality Control Program Discipline: Codes & Standards Credits: 1.5 Through June 12

ONLINE MCAA Safety Forum - Mast Climber Safety Discipline: Safety Credits: 1 Through June 18

ONLINE Transitioning to a Supervisory Role Discipline: Ethics & Business Practices Credits: 1 Through June 19

ONLINE Leading Your Team Through Absolutely Anything Discipline: Ethics & Business Practices Credits: 1 Through June 24

ONLINE Discipline: Ethics & Business Practices Credits: 1

Credits: 1

Online classes available at www.masoncontractors.org/live For more information and to view a complete list of all upcoming education, please visit www.masoncontractors.org/certification

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June 2014 • www.masoncontractors.org

The Voice of the Masonry Industry

I n d e x 27

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H OHMANN AND B ARNARD, INC.

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11, 39

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M CC AUSEY S PECIALTY P RODUCTS

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The Voice of the Masonry Industry

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