Distributor Glamour Demo Guide
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SeneGence Distributor Glamour Demo Guide CN_072817 Š2017 All Rights Reserved
Corporate Contact Information SeneGence International opened its Corporate Headquarters on April 29, 2000 in Newport Beach, California.
Corporate Contact Information:
SeneCare hours for SeneGence USA and Canada: Monday through Friday, 8:00 a.m. to 5:00 p.m. Pacific Standard Time (PST) SeneCare Tel: (949) 860-1860
SeneGence International 19651 Alter Foothill Ranch, CA 92610 USA Tel: (949) 521-6161 Fax: (949) 521-6166 Info@SeneGence.com
SeneGence Australia 1/1 Strathaird Rd. Bundall, QLD 4217 Tel: 1 800 LIPSENSE Australiainfo@SeneGence.com
SeneGence Canada 8561 Commerce Court Burnaby, BC V5A 4N6 Tel: (289) 278-0158 Info@SeneGence.com
Your SeneGence Distributor ID #: ______________________________________ Sponsor Information: Sponsor Name: ___________________________________
ID #: ____________________________________
Telephone #: ______________________________________
Cell #: ___________________________________
Email address: ____________________________________
Crown Princess Information: Crown Princess Name: _____________________________
ID #: ____________________________________
Telephone #: ______________________________________
Cell #: ___________________________________
Email address: _____________________________________
SeneGence Distributor Glamour Demo Guide CN_072817 Š2017 All Rights Reserved
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Table of Contents Section I: SeneGence International
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Section II: SeneGence Demos
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Mission Statement SeneDefinitions
SeneGence Demos Launch Demo Glamour Demo SeneBlends Demo Assorted Demo-ing Opportunities
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8 8 8 8 9
Section III: SeneGence Beauty Book
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SECTION IV: Glamour Demo Preparation
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SECTION V: Glamour Demo
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Set Up & Start Up
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SECTION VI: Glamour Demo Presentation
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Section VII: Customer and
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Distributor Choices & Options
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Section VIII: The Day After:
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SeneGence Beauty Book LIP Prompts and Instructions
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SeneGence Glamour Demo 12 Tools and Supplies 12 Inventory 13
Demo Set Up Getting the Party Started Extend the SeneGence Choice
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SeneGence Beauty Book Distributor Guide 18 Opening Words for the Cover Page 19 Reinforce Choice Option Opportunities 20 The Next Step – Choices & Options 25
Closing the Demo Guests’ Choices and Options Overcoming Objections Wrapping It Up
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SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
26 26 31 32
Sales, Bookings, & Sponsoring
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Section IX: Great Customer Care
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Section X: Launch Demo Presentation
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Section XI – SeneBlends Demo
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Section XII - Assorted Demo-ing Opportunity Ideas
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Section XIII – Demo Tips and Tools
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Section XIV – Booking and Demo Aids
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The Day After: Sales, Bookings & Sponsoring Follow Up Phone Calls
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Great Customer Care 38 SeneService E-Blast Customer Support Program 38 SeneSite 38 Distributor Care 39 New Distributor Guidance List 39
Newbies Need Training Launch Demo Follow-up Script
SeneBlends Demo SeneBlends Profile SeneBlends Customer Profile SeneBlends Silhouette SeneBlends Palette
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43 43 44 46 46
New Customers and Distributors are Limitless 47 WOWing Generates Bookings 47 Partner for Profits 48 Outside Orders 49 Referrals 50 Company Product Promotions 50 Company Booking Promotions 51 Special Events 51 High Traffic Opportunities 52 Open Houses 53
Demo Tips Demo Tools SeneGence Accessories Customer Purchase Receipt SeneGence Media Paks
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SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
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Section I: SeneGence International SeneGence is a multi-faceted, international corporation with a purpose to make a positive contribution to women everywhere.
Mission Statement “To empower women around the world with a career that really works using products that really work.” SeneGence is dedicated to the success of its Distributors by supporting you with the highest standards of ethics, products, and technologies available, as well as promoting the concept and execution of SeneSynergy. SeneSynergy: To abundantly empower others to promote success and growth, and in doing so, re-energize your own.
SeneGence Commitment
SeneGence is committed to making a positive difference in the lives of all those who are associated with the company and share in its success.
Technology
SeneGence is committed to the on-going development of ‘products that really work’ utilizing our exclusive patented colour technology, our proprietary anti-aging complexes and other unique skincare formulations that help make skin more beautiful and revolutionize women’s cosmetics.
Integrity
SeneGence is committed to conducting business at the highest standards of integrity and ethics, striving to always do the right thing to support our Distributors, employees, vendors, suppliers, partners, and communities.
Environment
SeneGence is committed to finding and implementing ways to develop and distribute products, facilitate Distributor training and growth, and to run our operations in a manner that makes the least carbon footprint on our environment.
Opportunity
SeneGence is committed to provide our Distributors and employees with an equal and lucrative opportunity to enhance their quality of life.
Growth
SeneGence is committed to providing a positive personal and professional growth opportunity to those who work as employees in the offices of SeneGence International and for those who function as SeneGence Independent Distributors in the field.
Fun
SeneGence is committed to promoting positive experiences and relationships. Let’s all have fun providing and sharing fantastic ‘products that really work’ with others and enjoying life together!
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SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
SeneDefinitions Customer Purchase Receipt – A required-by-law Customer Receipt (in triplicate copy) given to Customers by a SeneGence Independent Distributor for each purchase of SeneGence products. Glamour Demo – A gathering of women for the purpose of learning about and trying SeneGence products, consisting of a SeneGence Distributor, a Hostess and three or more adult guests. Launch Demo – A New SeneGence Distributor’s training and business launch Demo conducted by their Upline sponsor SeneGence Distributor. Partner for Profit – A temporary product sales arrangement established between a SeneGence Customer or potential Distributor and a SeneGence Distributor to help the Customer or potential Distributor earn credit or cash towards product purchases or to fund their initial SeneGence business investment. SeneBlends Beauty Guide – A guide written for SeneGence Distributors, teaching glamour application, makeup tips and techniques. SeneBlends Customer Profile – A Customer tracking and information sheet. SeneBlends Demo – A one-on-one appointment between a SeneGence Distributor and a Customer for the purpose of engaging in a complete colour makeover, including application of SeneDerm Skincare and makeup to the face. SeneBlends Silhouette – A blank facial silhouette to be given to a Customer after completing a SeneBlends Demo and used for the benefit of recording product placement and application techniques. SeneGence Beauty Book – A catalog containing SeneGence product and company information, including product photos, descriptions and pricing. SeneGence Beauty Book Distributor Guide – A guide designed for SeneGence Distributors for use as a presentation aid when conducting a Glamour Demo. SeneGence Choice – Option given to those sampling SeneGence product: to become a Customer or Distributor of the product Wowing – The process of showing SeneGence products in public places to gather names and numbers of those who would like to try SeneGence products; prospecting; cold calling.
SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
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Section II: SeneGence Demos SeneGence Demos Now that you’ve ‘Wowed’ a person by showing someone the product on the back of your hand and you’ve exchanged phone numbers then followed through by picking up the phone to ‘Book’ them …it’s time to ‘Demo’. There are three main types of SeneGence Demos: 1. Launch Demo 2. Glamour Demo 3. SeneBlends Demo
Launch Demo A Launch Demo is a Glamour Demo conducted by their Upline Distributor for a New SeneGence Distributor. If the guest of a Glamour Demo or a SeneBlends Demo chooses to become a Distributor of the product, the presenting (Upline) SeneGence Distributor will book a Launch Demo to help the new Distributor launch his/her new SeneGence business and help teach how to conduct a Glamour Demo. Please refer to Section X: Launch Demo Presentation in this guide for more information.
Glamour Demo The Glamour Demo consists of a SeneGence Distributor, a Hostess and three or more adult guests. The goal of this Demo is to: • Help Hostess earn products and SeneGift. • Identify new Customers and sell products. • Identify and sign up new Distributors. • Book future Glamour and SeneBlends Demos or ‘Partner for Profit’ opportunities and sell even more products. Guests learn of the SeneGence technologies and products by sampling textures of the formulas on the back of their hands, while a SeneGence Distributor teaches them about the products and their functions, unique characteristics and usages as outlined in the SeneGence Beauty Book. Every guest will apply LipSense to her lips prior to the end of a Glamour Demo. Guests will purchase desired products and if also desired, book another follow-up SeneBlends Demo or a Glamour Demo … and sometimes both based upon a choice they’ve made – to become a Customer of the product or a Distributor of the product. Be sure to view the Glamour Demo DVD for excellent examples of how to conduct the perfect Glamour Demo.
SeneBlends Demo A SeneBlends Demo consists of a SeneGence Distributor and one or two women and generally is the follow-up or second Demo scheduled and booked at the previous Glamour Demo. If the guest at a Glamour Demo chooses to become a Customer of the product, the presenting SeneGence Distributor will book a future SeneBlends Demo to teach her proper colour application, placement and various glamour techniques. This means more time is spent with this new Customer as colour application and placement begin with clean moisturized skin. This follow-up Demo is usually done privately at a date and time when the Customer and Distributor can spend at least an hour uninterrupted.
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SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
For more information, please refer to the SeneGence Distributor Back Office>Resources>Marketing Materials>SeneBlends for SeneBlends Instruction and tools and the section of this guide titled SeneBlends Demos. Also refer to the SeneGence SeneBlends Beauty Guide for product and colour placement, blending, and application tips and techniques.
Assorted Demo-ing Opportunities There are multiple opportunities to schedule a booking and conduct a Demo in places outside of the home or office. Despite the location, the goals are essentially the same: to Demonstrate and sell the product to others, to offer the SeneGence Choice and to book future Glamour, SeneBlends or Launch Demos based upon the choice those sampling the products make – Customer or Distributor? Demo-ing the product in high traffic areas is essentially the same as conducting an in-home Demo except that the presenting Distributor rarely has required time to Demo the full product line. Such public Demo-ing time is usually restricted to the lip colour and a few other products. For this reason, high traffic Demo-ing opportunities should be used as lead generators for future full Glamour Demo bookings. Please refer to Section XII: Assorted Demo-ing Opportunity Ideas for more information.
SeneGence Distributor Glamour Demo Guide CN_072817 Š2017 All Rights Reserved
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Section III: SeneGence Beauty Book SeneGence Beauty Book The SeneGence Beauty Book was designed to be used as a product-by-product guide introducing and teaching the features and benefits of the products to potential Customer(s)/Distributor(s), AND to lead the Customer(s)/Distributor(s) through a Glamour Demo. By the end of the Demo, the Customer(s)/Distributor(s) will be well-informed and in a position to make the choice that is best for them: “Would they prefer to become a Customer of the product or a SeneGence Distributor of the product?”
Features of the SeneGence Beauty Book
Studies have shown that in our current culture, it is important that an informed consumer of today know certain information about the company and the products prior to making a final purchase decision. The necessary “background’ who; how; what; why; and sometimes even ‘where’ as it pertains to the company and product information and history are covered before the actual product Demo begins. • Who, What & Why of SeneGence is discussed within the first few pages of the Beauty Book. • The Who, What & Where of the products are revealed throughout the book. • Many consumers rightfully demand that corporations take responsibility for the impact the business may make upon the environment and communities in which the corporations operate. SeneGence reveals its positions on pages 7 and 48 (SeneGence Community section) of the Beauty Book. • Today’s consumers generally require and find delight in the benefit of the extra perks offered from the use of a company’s service or product. SeneGence has designed the Hostess Appreciation Program & suggested “Thank You” Gift for such reasons • The days of unsubstantiated product claims are over. The well informed consumers of today want to know how the products work and they need to know what benefits they can expect to receive. This information is covered on pages 10 and 11 (SeneGence Science section) of the Beauty Book. Our versatile and very busy target market (women with skin and lips!) requires products that really work and are simple to use. For this reason SeneDerm Anti-Aging SkinCare and SenseCosmetics Long-Lasting Colour Technology products are listed in order of use and offer: • Properties and benefits unique to the SeneGence product line. • Testing verification exercises. • Product description and (in some cases) step-by-step application instructions. • Shades categorized by blue base, yellow base, and neutral colour tones. • A listing of SeneDerm and SeneDerm Solutions Anti-Aging SkinCare items from head-to-toe.
It also includes: • An offer to consumer to become a Distributor and save even more money for at least a 20% discount on all purchases.
Always Use the Beauty Book and Beauty Book Distributor Guide at Glamour Demos
Regardless of how well trained or knowledgeable the Distributor, the Beauty Book and corresponding Beauty Book Distributor Guide will increase sales during the Demo and will help to sponsor potential new Distributors. Potential Distributors/Customers learn from and internalize information through a combined variety of methods. The SeneGence Beauty Book allows those who learn through pictures (seeing) and through the page descriptors (reading) an opportunity
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SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
to internalize the information. Their product education is enhanced by the Demo-ing Distributor’s verbal dialogue (hearing) and by presenting sample products during the Demo (touch and smell). Each time a Distributor utilizes the information in the SeneGence Beauty Book, it enhances Customer awareness because it: • Reinforces Customer education. Customers who understand the features and benefits of their products are more committed to a regimen, therefore deriving the desired results. • Satisfied Customers are very likely to expand their product line usage as budget allows and new products are launched. (Not to mention, they are a great source for referrals.) • Offers interested Customers/Guests additional Glamour instruction opportunities through the SeneBlends program. Sponsoring from Glamour Demos is enhanced using the SeneGence Beauty Book for potential new Distributors because it: • Makes the Distributor presentation process of a Glamour Demo seem relatively simple. It is clear to all attendees that the Distributor is following the guide. • Gives every potential Distributor an opportunity to learn of the presenting Distributor and SeneGence’s core values. • Helps to eliminate any anxieties a potential Distributor may feel regarding his/her personal inexperience, lack of skill in glamour application and/or product knowledge, sales and sponsoring and other normal ‘how-to’ fears. The premises upon which Glamour Demos are conducted are: to have fun, educate the potential Customer/Distributor about products and company and to offer each guest who tries the products the SeneGence Choice that is best for them. Once having learned of the products, company and opportunity, each guest may choose between two choices at the close of the Demo: 1) to become a SeneGence Distributor (upon which you purchase the items at wholesale, sell to others and earn sales income, with you as their Upline SeneGence Distributor) or 2) to become a SeneGence Customer and pay suggested retail prices. And should they become a Distributor and recruit new Distributors below you, you then may earn commission income. The important thing is the SeneGence Beauty Book keeps the presenting Distributor on-task and professional.
LIP Prompts and Instructions The Beauty Book LIP Prompts (designated with a red kiss icon) were created as a tool to prompt SeneGence Distributors to offer the ‘Choice’: to become a Customer or a SeneGence Distributor and to mention booking opportunities. Below are suggested dialogues to use for the various LIP Prompts found throughout the SeneGence Beauty Book. They can help you maximize future booking, sales, and sponsoring outcomes. Clinical Test Results LIP Prompt (page 10) – “It is why I represent SeneGence, because of my passion for products that really work.” Kiss and Pat Test Instruction (page 25) - “Now that your selected shade of LipSense has been applied, let’s ‘kiss the lips’ at the top of the page. What do you see? Nothing! (There may be tiny specs of colour – these are dead skin exfoliating off the lips surface) Now I will hand to each of you a clean cotton pad. Please ‘pat’ the back of the hand we applied the cream products. What do you see on the cotton pad? Nothing! These products really work! During your SeneBlends or Launch Demo I will share with you more beauty tips and blending combinations to create custom shades just for you.” Hostess Appreciation Program LIP Prompt (page 36) – “We’ll book a Demo with every one who is here today. For my Customers, I will teach you proper placement and application techniques before your friends arrive…then we’ll work together to earn lots of products for free. If you become a Distributor, we’ll use your Demo as a training event for you and I’ll help make sales, book future Demos, and even begin building your Downline for you.”
SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
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Career Opportunity (page 40) - “Now is the time for you to make a decision. How would you like to book your Demo – as a Customer with a SeneBlends Makeover and Hostess Credit & SeneGift or for training as a New SeneGence Distributor?” Join Us today (page 44) - “Simply complete a simple application (on SeneGence.com.ca or on a hard copy application) and give it to me to become a Distributor. You may use any credit card. Also, be sure to select your free SeneDerm Solutions product.” My Wish List LIP Prompt (page 45) – “If you’ve chosen to become my Customer, I will help you earn some of the items listed on your Wish List at your upcoming Demo. If you’ve chosen to become a Distributor you may take home with you the items you’ve checked on your Wish List today; you may pay suggested retail for them or you may replace them with your first order to the company.”
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SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
SECTION IV: Glamour Demo Preparation Welcome to the best vehicle available for retail selling as a SeneGence Distributor ... The in-home or in-office Glamour Demo! This process of showcasing, demonstrating and selling our highly unique line of long-lasting SenseCosmetics and anti-aging SeneDerm and SeneDerm Solutions skincare products is simple, fun, duplicable and most of all, highly profitable! You will find at each Demo, both guests who would like to become a Customer of these great products and guests who would like to become a Distributor selling these products. Either way – Glamour Demos are the best way to build your business, your Customer base for sales income and your Downline Distributors upon which you earn commission income.
SeneGence Glamour Demo A Glamour Demo is a gathering of a SeneGence Distributor, a Demo Hostess and three or more adult guests who want to learn more about SeneGence products from a SeneGence Distributor. This group dynamic works best as ‘friends sell friends”; they encourage one another to purchase, praising shades, assure each other they would surely make great SeneGence Distributors, and even confirm their participation in the event another booked a future Demo.
Preparation is Key
We recommend listening to the Product Knowledge CD, reading the SeneGence Product Knowledge Guide (found in your Back Office) and watching the Glamour Demo DVD several times for increased knowledge and professionalism. If possible, attend a live in-home or in-office Demo with your Upline. Increased exposure to different selling situations and techniques will enhance your overall confidence and sales performance! Lastly and most importantly, enjoy your Demos, our incredible product line and the opportunity you have as a SeneGence Distributor.
Timeliness and Appearance
It is important to have plenty of time to properly set up for the Demo. Ideally you would arrive at least an hour before the start of a Demo to teach the hostess glamour techniques and makeup application. The more organized you are, the easier it will be to sell and sponsor … the goal of each Demo. If you are on time you have valuable opportunity to chat with the Hostess, do a SeneBlends makeover, set up and help make the Hostess comfortable by helping her with any last minute details she may have to attend to. Your appearance is important, as we know first impressions do indeed count. Here is a self check list for good grooming: • Shoes clean without scuff marks • Nails manicured (hands and feet) • Location appropriate clothing • Hair styled appropriately • Makeup immaculate • Clean and shiny accessories of any type • Clean car
Tools and Supplies Be sure to bring the following supplies (we suggest using roller totes) when Demonstrating SeneGence:
Demo Tools:
• Water (in squeeze bottle) • Mild Astringent (in squeeze bottle) • Cotton Pads (available in Supplies Section of Distributor Order Form & Online Ordering) SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
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• Disposable Applicators (available in Supplies Section of Distributor Order Form & Online Ordering) • Mirrors (available in Supplies Section of Distributor Order Form & Online Ordering) • Placemats (optional: laminate the flyers from your Distributor Back Office) • Tissue • Pens • Calculator
Paper Work:
• SeneGence Ingredient List (download from SeneGence.com Distributor Back Office) • SeneGence Customer Purchase Receipts * • SeneGence Beauty Book Distributor Guide * • SeneGence Beauty Books • Glamour Demo Hostess Paks (See your Back Office for suggested contents)
Media:
• SeneCeuticals CDs * • SeneGence Story DVD (Please refer to the SeneGence Distributor Training Manual)
Product:
• SeneGence Product Testers – Full size tubes; one of each for GDK or Lips Kit and Fast Start full size product • SeneDerm Sample Sizes * • SenseCosmetics and SeneDerm Inventory to sell (available on the Distributor Online Order Form) • MakeSense Foundation Testers * – .20 oz/5.9 mL tubes (available on the Distributor Online Order Form)
Customer Incentives:
• Booking Gifts in a Booking Basket (SeneGence Sample Size Products) • On Time Drawing Gift (to entice timeliness & begin the Demo) • Display SeneGifts to enhance bookings
* Available for purchase in the supply section of Distributor Print & Online Order Form.
Roller Totes
SeneGence has found it easiest to carry any and all supplies and inventory in handy roller totes. You can order one through SeneGence (available in Supply Section of Distributor Order Form & Online Ordering) or purchase them from your local craft, fabric or mass department store.
Inventory Deliver-On-the-Spot
Taking inventory to sell at your Demos will help you boost your sales dramatically. Be prepared to sell larger volumes of product by taking all shades in the entire line of SenseCosmetics, and SeneDerm and SeneDerm Solutions SkinCare products for people to purchase. At the end of the presentation, you will be offering LipSense and SeneDerm products in set form to all first-time buyers. Be sure to have plenty of inventories on hand so that you may send each new Customer home with a complete set. It is important that each set be complete to offer our 100% Customer satisfaction and product performance guarantee. Please refer to the SeneGence Distributor Training Manual for tips and instructions on how to determine what size of inventory you may want and how to create an ‘inventory build’ by using a percentage of your sales profits.
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SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
Hostess Coaching
It is important to do 1-on-1 Hostess Coaching whenever possible: At her home, at lunch, coffee break, after work, etc. Meeting with your Hostess and going through the Hostess Pak in person will help to solidify the Demo date. A Demo is less likely to be rearranged or cancelled when you establish this relationship, as does booking the Demo (within 2 weeks of the date whenever possible).
Here are some important steps for Hostess Coaching:
1. Review the contents of the Pak. 2. Be sure that you have studied and understand the Hostess Appreciation Program listed in the SeneGence Beauty Book and on the Hostess Appreciation Program flier in the Back Office. 3. Use the Hostess Planner page to establish her “gift goal” for free products and product discounts. 4. Help start her Guest List using the Planner, with a goal to invite 30 people; 15 will say ‘Yes’ and approximately 7 will attend. 5. Coach her on how to invite, using the best word choices to get good attendance… Example: “Can I count on you to come?” 6. Show her how to get outside and absentee orders from those who can’t attend, and to invite them to host their own Glamour Demo. Only give a hostess 5 days after the Demo (and before the close of the month) to collect any extra outside orders for Demo host credit. 7. Have her mail Reminder Postcards (25 in the Pak), Evites, etc. These should be a reminder only, not the actual invitation. The real invitation is the Hostesses voice inviting them to attend … it does make a difference. 8. Have her also select a “back-up Hostess” in case of an emergency. It should be a neighbor, for example, or someone who could fill-in at the last minute if needed. 9. Follow-up with two enthusiastic calls to your hostess: • First call: within 48 hours of booking the Demo to verify the date & time of the Demo. Have her select the time to begin the “Demo”… 30 minutes before will be the “Social Half hour.” That allows you to start the Demo on-time. It’s now in ink, and you need 5 days notice if there’s a change in the date. Also, see how the inviting is going. Encourage her to over invite, and send the reminder postcards, etc. • Second call: 2 days before the Demo to see how everything is going. Remind her to call back the “Yes” & “Maybe” responses to remind her guests about the Demo. And to tell her guests to bring a friend. BE ENTHUSIASTIC! Your excitement will motivate her. 10. Always invite every Hostess to join us as a Distributor. Use sponsoring information listed in the Beauty Book to help tell the SeneGence opportunity story and the Opportunity Brochure in the Pak.
Glamour Demo Hostess Pak: log in to your Back Office, to ‘Order’ > ‘Supplies & Samples’ > ‘Supplies-Media’ > ‘Glamour Demo Hostess Pak’ and place your order, MKS4009.
Working with your Hostess
Hostess preparation prior to the Demo is key and should be done twice. Once, when you book or confirm the event, and again, before the guests arrive. Make sure you recommend to the Hostess not to serve food or drinks prior to Demonstrating LipSense, as the product should be applied to clean, dry lips. Keep refreshments to a bare minimum during Demo. Serving water in a clear glass can be an asset, as there will be no lip marks on the glasses after they have applied LipSense! Let your Hostess help you with the product set-up, and talk with her about the entire product line and the SeneGence opportunity while doing her SeneBlends. Ask her who is coming to the Demo today that would like a dynamic career opportunity as a SeneGence Distributor. Be sure to ask her if she has ever thought about doing what you do. Encourage her to watch you closely during the Demo and get her involved. After all, every Hostess is a great candidate for becoming a Distributor. Remember, she invited you into her home or office, into her sphere of influence, to sell your products. Make her your partner during the Demo and plant the seeds of recruiting, and watch your Downline grow!
SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
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This fillable PDF invite is available to download in the Back Office.
You are invited to a GLAMOUR Demo Join me for a great time learning about the unique SeneDerm anti-aging skin care and long-lasting SenseCosmetics from SeneGence. Enjoy product sampling and your own, custom LipSense colour consultation while you shop. Take a little time for yourself and have fun with girlfriends - you deserve it!
HOSTED BY DATE TIME PLACE ADDRESS RSVP PHONE
RSVP EMAIL
DISTRIBUTOR
LEAD FREE
LipSense
®
WAX FREE
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SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
FDA
VED
APPRO
SECTION V: Glamour Demo Set Up & Start Up Demo Set Up For Guests - Set up the following for each guest at a table with chairs: • Mirror • Pen • SeneGence Customer Purchase Receipt • SeneGence Beauty Book Table Product Display and Testers: Display the following: • One each full size SeneGence Product • Tester products • Filled applicator containers/supplies
Front of Demo Table
Only SeneGence products should be displayed at your table display. It is not necessary to spend earnings on nonresalable distracting items to create an attractive table setting. Remember, if it looks complicated and expensive…it is! Your guests will be watching you and observing how simple or complicated it is to be a SeneGence Distributor.
Back of Demo Table
Place all product testers and applicators directly in front or near you. Only you are to disperse product from testers, and only you will handle and pass out applicators to each guest at the appropriate time during the Demo. This will help you to keep control of the Demo, decrease unnecessary exposure to applicators and testers, and greatly diminish the length of time the Demo requires. Your goal is to keep each Demo under one hour.
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Getting the Party Started
As guests arrive take the opportunity to meet them one-on-one, then together choose a LipSense shade that is closest to the shade they are wearing to apply during the Demo. Make the colour selection by running the lipstick that they brought with them on the back of their hand. Run the LipSense colour next to their lipstick on the back of their hand until you find a match and encourage them to leave it there. Tell your guests that the lip colour you have selected will stay on their lips for many hours therefore, it is important to select one close to the colour they normally wear. LipSense is designed to stay on the lips, so demonstrate a colour you know they will like wearing. (To vary greatly from preferred shade is not a good idea when first trying the product as they may want to immediately remove the colour) Set selected shade aside to use later. Tell each guest the name of the colour chosen for her selected LipSense Demo colour shade. Ask each guest to remember the shade and place a check mark by the name of the LipSense colour on their Wish List, in the Beauty Book located at their seat. It is important for them to remember the name because you will be using corresponding colours to match throughout your presentation.
Keep Shade Selection Simple
If they are using a shade of lipstick that might take a little more experimentation to match other than a choice between two LipSense colours, let them know that this first product Demo is primarily to show them our new colour technology. If after the Demo they choose to take the LipSense home with them, you will then spend ample time blending their signature shade.
Beginning the Demo
Once all guests arrive begin the Demo by watching SeneGence Story DVD on the monitor in the home of the Hostess or on your laptop computer. After Part One finishes playing, ask the guests to return to the table to begin the Demo.
Extend the SeneGence Choice
Once all guests have chosen a LipSense colour and are seated, prior to turning your attention to your copy of the SeneGence Beauty Book Distributor Guide and their attention to the SeneGence Beauty Book, announce “Ladies, SeneGence makes a Promise; each of you have two ‘Choices.’ Once having learned of the products, company and opportunity each of you may choose to become a SeneGence Distributor or become a SeneGence Customer. Now let’s get started.”
Benefits of Extending the ‘SeneGence Choice’ Guests – For the first time, guests hear that this event may be more than they had first thought. This Demo just may
have introduced them to an opportunity, another choice, a way to fix, the answer to their searching, something they were looking for. Those who are interested will listen with another ear. Guests begin to process information to help them make decisions that are best for them as soon as they know they have options. Questions may arise, such as: What is this company really about? What does the company stand for? How do they do business? Is this difficult to learn? Do women really buy these products? What makes the products so special? How long does it take? Do I have to be a sales person? Is she a sales person? Will I be successful at this?
Distributor – Sponsoring and building a Downline becomes a natural and expected result of Demos. Because you
are simply delivering the SeneGence Choice, as the Distributor you have set the stage and given others the opportunity to contemplate becoming a Distributor throughout the Demo. Because each guest may make his/her own choice, Distributor performance pressure to build Downlines is eliminated. Offering the SeneGence Choice and soliciting their decision at the end of the Demo will capture a greater number of those guests looking for an opportunity. Now you are ready to begin the SeneGence Glamour Demo.
SeneBlends Demo
If the Glamour Demo begins first with a SeneBlends - the Hostess learning glamour application and how to apply a customized SeneBlends Glamour Look, you must arrive at least an hour before her guests arrive for the Demo. Choose a SeneBlends Glamour Look from your SeneBlends Portfolio to replicate for your hostess and proceed to apply the entire product line, step-by-step, to her face. Make notes and blend shades together for custom looks found on the SeneBlends Profile page within the Beauty Book or use a SeneBlends Profile Sheet for her later reference. Please refer to the SeneGence SeneBlends Beauty Guide for application, blending and glamour instructions.
18
SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
SECTION VI: Glamour Demo Presentation Conduct Glamour Demos by using the page-by-page, product by-product Demo overview written into the SeneGence Beauty Book Distributor Guide.
SeneGence Beauty Book Distributor Guide
DISTRIBUTOR GUIDE SENEDERM SKINCARE
|
BOOK
SENSECOSMETICS
Earn while you learn and look like a pro from the get-go! Refer to the easy to use design of the SeneGence Beauty Book Distributor Guide to help guide you through your Glamour Demos and conduct the perfect Demo. The Beauty Book Distributor Guide provides a professional, well-organized, informative and educational presentation even the newest Distributors may follow and understand with little or no additional training. Following the guide will maximize earning potentials while New Distributors begin their training. Teaching New Distributors to use the Beauty Book Distributor Guide makes it simple to teach sales, booking, marketing and sponsoring techniques as a standard business practice at each Demo. Growing both SeneGence earning opportunities becomes a natural extension of the Glamour Demo. The pages of the SeneGence Beauty Book Distributor Guide mirror those of the SeneGence Beauty Book that Customers follow throughout your presentation.
SeneGence Distributor Glamour Demo Guide CN_072817 Š2017 All Rights Reserved
19
The Beauty Book Distributor Guide includes a page on Personal Planning and Demo Preparation. Remember, ‘if you are out of bookings you are out of business’. Use this page-by-page, product-by-product Beauty Book overview to conduct a successful demo.
Personal Planning and Demo Preparation 1. How much do you want to earn per week/ month/year (Success Formula – 2/4/8: Earn $2,000 / sell $4,000 / Hold 8 Demos):
2. Working the Averages (It’s a “numbers game”):
3. Group Dynamics (Friends sell friends):
4. What to Wear (Dress for the occasion, and always look successful):
5. Hostess Coaching using Hostess Demo Planning Paks:
6. Social Half Hour (Arrive ½ hour before the Demo start time to set-up and allow Guests to mingle and ask questions):
7. On Time Drawing (Begin on-time so you can end on-time): 8. Presentation and Product Set-Up (a dining room table works well - Reserve a corner for Booking Basket & SeneGifts):
9. Booking Basket (Fill a basket with goodies like Glosses and extra LipSense colours, LipSense Pouches w/mirrors, etc. Tie with ribbons and cards with open booking dates):
10. Ordering/Inventory:
Lips indicate opportunities to discuss booking and sponsoring
2
SeneGence Beauty Book Distributor Guide
Work with the Averages
Plan for weekly success by working with the averages commonly known within the Direct Sales industry: for every 5 bookings scheduled in your date book you will probably hold 3 of them; 2 of the bookings will postpone or cancel all together.
Success Formula
Use the “Success Formula 2/4/8: Earn $2000/ sell $4000/ Hold 8 Demos”. To assure that you achieve your weekly earnings goal, book the number of bookings accordingly.
Opening Words for the Cover Page Once all guests have chosen a LipSense colour, watched the SeneGence Story DVD and are seated, prior to turning your attention to your copy of the SeneGence Beauty Book Distributor Guide and their attention to the SeneGence Beauty Book announce “Ladies, SeneGence makes a promise to every women who tries our products; each of you have two “Choices.” Once having learned of the products, company, and opportunity you may choose to become a SeneGence Distributor and purchase the products at wholesale prices and sell the products to earn income or you may become a SeneGence Customer paying retail prices and I will be your Distributor. We want you to make the choice that is best for you. Now let’s get started.”
20
SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
Page 3
Introductions are made, future bookings are offered, SeneGifts are presented, and the Hostess Program is discussed with guests before the product presentation begins. Additionally, Joni Rogers-Kante and the SeneGence Story are introduced. SeneDerm SkinCare | SenseCosmetics
2017
FRONT COVER: SeneGence Product Line
SeneGence Demo at-a-Glance • Thank Hostess • On Time Drawing
• Open the demo: (Play The SeneGence Story DVD then refer to the SeneGence Beauty Book as follows): • Ask Guests to introduce themselves one at a time and share how they know the Hostess • Introduce Yourself – Share your SeneGence story (max 2 minutes) • Present SeneGift Options (Display Gift Options) - Ask Hostess which Gift she’ll be selecting - Ask Guests which Gift they’d select if they hosted a Demo • Share Hostess Appreciation Program on page 36 • Pass around “Booking Basket” to guests for Booking their own Demo • Announce that all will apply chosen LipSense shade to lips before completion of Demo • Ask Guests to follow along with you through the Beauty Book
]
]
PAGES 2-5:
SeneDerm SKINCARE
SeneGence was founded on the idea to offer superior products and an opportunity for women to be independent and successful in business regardless of age, background or education.
Joni Rogers-Kante, CEO and Founder of SeneGence International, had a vision of a company with products that really work and a career that really works long before finding the premier product. Once she discovered a long-lasting liquid lip colour unlike anything she had seen before, she knew she needed to share it with the world.
SeneGence Story
In 1999, SeneGence exploded into the marketplace with the launch of LipSense® patented colour technology, and SeneGence quickly rose in popularity as the creator of the original long-lasting lip colour. This was only the beginning of an entire line of long-lasting cosmetics and revolutionary anti-aging skin care products. Over the years, SeneGence has grown to support thousands of successful careers and satisfied customers around the world and remains steadfast in its commitment to use only the most advanced technologies to make skin more beautiful. I stand behind our products 100% and guarantee your skin will look more beautiful in 30 days when using our 24 hour anti-aging skin care and long-lasting colour systems.
Joni Rogers-Kante FOUNDER & CEO SeneGence.ca
2
SeneGence.ca
SeneDerm SKINCARE
3
SeneDerm SKINCARE
• Vision – Created by a woman, for women SeneGence affords women the opportunity to build a home-based business with products that really work and a career that really works.
As a result, SeneGence has positively affected the lives of thousands of women and their families worldwide, and it all begins with our products... 4
SeneGence.ca
SeneGence.ca
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SeneGence Beauty Book Distributor Guide CN071717
3
Learn about the Guests
SeneGence is ‘high touch’ with ‘high technologies.’ High touch means building relationships with both Customers and downline Distributors. You should feel privileged to have an opportunity to get to know each of your guests; their lifestyles, work situations, family/children issues, etc. Guests appreciate the fact you are interested in them. If they believe you are interested in them as an individual, they are more willing to receive the information and advice you deliver. The better you get to know your guests as you progress through the Glamour Demo, the more information you will gain that may help you encourage them to become a SeneGence Distributor. You are usually the only one who already understands the opportunities that lie ahead for the Potential Distributor/Guest. The majority of guests do not understand they may have a built in clientele/associates that will contribute to their earning opportunities unless you educate them. Taking interest in the guests at each and every Glamour Demo makes every Glamour Demo fun and different. Discover those guests who work with women, are involved in women’s organizations, and who do volunteer work. Who loves to stay busy, is very social, is searching for something more? By learning about their lives, you may easily point out to each and every guest how they too may take advantage of becoming a SeneGence Distributor and how easy it would be to fit this opportunity into their existing schedules and situations.
Reinforce Choice Option Opportunities As you learn about each guest, constantly reinforce the individual and unique opportunities they may already have to choose to become a Distributor. For example: A guest states that she is a high school teacher. The Distributor should point out to the guests the high school teacher’s advantages; “Oh! My Goodness! You need to choose to become a Distributor! You have a built in Customer base at your work! How many of the teachers are women? Don’t you think they would just love this product?” Ask key questions and learn more of their needs and desires. Most people need to be told what to do to help fulfill their needs and desires. • “What is your career?” (85% of the work force does not enjoy what they do everyday to earn a living!) • “Do you work around other women?” (You need to become a Distributor so that you can sell these products to them.) • “Would you like to earn additional income?” (You may begin a very part-time business after hours.) • “You seem like the type who wants it all. How would you like to be your own boss with an opportunity with no glass ceiling?” SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
21
In doing so, you help to build the confidence of potential Distributors. Often the other guests will chime in and begin to discuss who should become Distributors and why. Sometimes several join together. They convince each other of the reasons each one of them should be come Distributors. Many times, you find that the guests will help overcome objections that potential Distributors may state as concerns. You have brilliantly and naturally opened the door to possibilities for others ‌ without being pushy. You simply give good direction and advice. It is now up to them to make their own choices. Isn’t this fun? Now, direct guests to the Beauty Books provided at their place setting and ask them to follow along.
Page 4 - 5
Begin with the important Company and Product Information that is provided. Clinical Test Results displayed. PAGES 6-7:
SeneGence
In the Vanuatu string of islands in the South Pacific, she worked with scientists and discovered naturally reoccurring resources proven to be beneficial to the skin.
]
JONI COLLECTING SAMPLES FROM MOUNT YASUR, VANUATU
WEEK 0
All SeneDerm, SeneDerm Solutions, and creamy SenseCosmetics contain SenePlex Complex, a kinetic enzyme that affects the way cells grow from the bottom layers of the skin to the top. SenePlex fights the signs of aging by renewing your skin cells an average of 23.3% more rapidly.
23.3%
INCREASE IN CELLULAR RENEWAL
Four to Eight Weeks to Revolutionary Results
WEEK 2
WEEK 4
Independent clInIcal test results of 8 weeks of treatment wIth our proprIetary formula, seneplex complex.
Verified by an independent lab, clinical testing confirmed products with SenePlex Complex are highly effective in increasing cellular renewal and regular use results in remarkable improvements to skin, including: Skin smoothness increased by 45%. Almost 33% more individuals with sensitive skin were able to use SeneDerm SkinCare without irritation.
SeneGence.ca
6
Products that Really Work & Independent Clinical Test Results
THE SCIENCE OF SENEDERMÂŽ & SENEPLEX COMPLEXÂŽ
Products – SeneGence had to seek unique ingredients from outside of the United States for cutting-edge product formulations that really work.
Today, SeneGence products can be found in over 16 countries around the world, helping to make skin healthier and more beautiful. Joni ventures to international destinations regularly and enjoys sharing SeneGence with everyone she meets while guiding them to be their most confident self with products that really work. One of Joni’s greatest joys is to watch how lives are blessed and individuals prosper with SeneGence, learning to balance life, family, and business, while looking beautiful doing it!
PAGES 10-11:
SeneGence SCIENCE
About The Products
Joni traveled around the world to find the most unique and beneficial ingredients to use in the proprietary formulas of SeneGence products.
WEEK 8
SeneGence.ca
10
-
SeneGence
The distinctive ingredients found by Joni and her team are incorporated into SeneDermŽ SkinCare systems, SenseCosmetics™ beauty items and the SeneDerm Solutions™ line, resulting in dramatic improvements to the skin. They also help to provide crucial sun protection without the use of unnecessary chemicals. All SeneGence product formulas are proudly made adhering to US FDA regulations in cGMP compliant facilities.
Use of naturally reoccurring ingredients
No animal testing and no animal by-products (We use alternative sources)
Formulated without drying waxes and harmful lead
Made in ‘Pharmaceutical Grade’ rated manufacturing facility
Made in the United States for stringent quality control
All products formulated with US FDA approved ingredients
SeneGence.ca
7
Gluten Free No animal testing No animal by-products Naturally recurring ingredients No individual, external packaging Highly concentrated formulas for greater value Made in the USA
SeneGence SCIENCE The active enzymes in the advanced anti-aging delivery systems work to eliminate dead skin and produce healthier, plumper cells as they move to the surface of skin. That in turn: INCREASES MOISTURE + HYDRATION BY
54.2%
51.9%
150%
120%
90%
60%
30% 0% 6DDJR
6DDJR
SenePlex Complex
6DDJR
168%
25%
30%
Over 4 Weeks T Growth Lactic Acid Factor
90%
10%
Retinol
2%
INCREASES IN SKIN LUMINOSIT Y BY
48.7%
4 Weeks SenePlex Complex
Placebo
0.9% 16%
3.1%
6DDJR
6DDJR
55.7%
2 Weeks SenePlex Complex
Placebo
6DDJR
5%
REDUCES FINE LINES + WRINKLES BY
25% 20% 15% 10%
• The Proprietary Formula – SenePlex ComplexŽ promotes collagen production and speeds up skin cell renewal. Makes all skin types more beautiful.
INCREASES SKIN FIRMNESS + EL ASTICIT Y BY
168%
180%
DECREASES SKIN SAGGING BY
0%
INCREASES COLL AGEN SYNTHESIS BY
6DDJR
6DDJR
6DDJR
25%
6DDJR
6DDJR
6DDJR
SeneGence.ca
11
8 Weeks – Skin cell renewal increases by an average of 23.3% which causes the following results
- 54.2% Increase of Moisture & Hydration
- 25% Decrease in Skin Sagging
- 51.9% Increase in Skin Firmness & Elasticity
- 48.7% Increase in Luminosity
- 55.7 % Reduction of Fine Lines & Wrinkles
- Increase in Collagen Synthesis
• Molecular Weights – Ingredient molecules are small enough to penetrate the skin.
PAGES 8-9:
• Actives – Our active ingredients are truly active.
100% Satisfaction Guarantee
SeneGence
• Layering – Allows for maximum active absorption and nourishes the skin 24/7.
SeneGence has developed highly advanced anti-aging skin care and cosmetics systems that help make every skin type more beautiful and radiant. 100% Satisfaction Guarantee
Combinations of both natural and scientific ingredients provide proprietary formulations that are scientifically proven in a clinical laboratory to work on 100% of those individuals who use the products as directed.
• Beauty – It’s the blend of our anti-aging SeneDerm SkinCare with the same long-lasting colour technology of our SenseCosmetics that makes skin more beautiful and products last all day long.
Notes:
• Independent Clinical Testing – SenePlex Complex works on 100% of those who use SeneDerm products regardless of skin type.
SeneGence.ca
8
SeneDerm SKINCARE
SeneDerm:
A 24-hour, anti-aging skin care system made for all skin types.
Notes: SeneGence.ca
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5
SeneDerm SkinCare System, and Advanced Anti-Aging Products, are introduced. PAGES 12-13:
SeneDerm SKINCARE
with SenePlexÂŽ
A 24-hour, anti-aging skin care system made for all skin types. 3-in-1 Cleanser $35
DayTime Moisturizer $60
FIND YOUR SKIN TYPE
DRY No oiliness, can feel tight and itchy, noticeable fine lines, may have red or rough patches, small pores, visible flaking
Evening Moisturizer $75
SeneDerm SkinCare System
4 oz / 118 mL
1.66 oz / 50 mL
1.66 oz / 50 mL
This triple-action cleanser works to cleanse, tone and hydrate while helping to maintain skin’s moisture. Each formula is detergent- free and works to restore pH while effectively removing dirt, oil and bacteria.
These lightweight, daily moisturizers deliver anti-aging advantages and botanicals that work to balance moisture and naturally hydrate skin. They work to protect skin from oxidation and the environment with a mechanical shield.
Highly concentrated with additional SenePlex Complex for extra protection from free radicals during sleep. These thick, rich skin creams are a luxurious combination of ingredients that aid in increased cell production and regeneration.
with SenePlexÂŽ
Highly advanced, anti-aging skin care products that help correct and prevent the signs of aging.
No oil in “T� zone, generally healthy appearance, clear with even texture, may have occasional tightness or flaking, small to medium size pores
NORMAL to OILY Oily “T� zone, generally healthy appearance with occasional breakouts or blemishes, pores are medium to large, skin appears shiny and can feel oily
PAGES 14-15:
SeneDerm SKINCARE
NORMAL to DRY
Place a dot of each cream product on back of skin care hand, blending one on top of the other
Climate Control $70
SeneSerum-C $75
2.75 oz / 81 mL
.51 oz / 15 mL
Hydration in the purest form. This ‘miracle in a bottle’ helps even the driest, most damaged skin regain its healthy glow and moisture content. Its unique delivery system keeps key ingredients separated until shaken, combined and activated.
A 100% natural blend of the most advanced anti-aging ingredients known today. This ‘urbanization’ defense formula is made for all skin types and works to repair damaged skin cells while helping to prevent further damage and create healthier, firmer, younger looking skin. So light, it can be used day and night under moisturizers.
SelPlex Complex - herbal oil extracts and vitamins that increase moisture Sodium Hyaluronate - restores damaged cellular walls Glucosamine HCL - natural antiinflammatory that helps maintain more elasticity
Stabilized Vitamin C - for collagen production and to help reverse cell damage SeneShield - helps protect cells from immediate free radical damage
SeneGence.ca
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SeneGence.ca
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SeneDerm SKINCARE with SenePlexÂŽ
SeneDerm Advanced Anti-Aging • Climate Control - Apply first to skin for deepest absorption of actives and moisture.
SeneDerm SKINCARE
with SenePlexÂŽ
FIND YOUR SKIN TYPE
3-in-1 Cleanser Sponge-like Pillows - exfoliate flakes Algae Extract - hydrates and softens skin Humectants - bind moisture to the skin
Aloe Vera - soothes skin Avocado Oil - very rich moisturizer Lavender - soothes with anti-bacterial benefits
Vanuatu Volcanic Ash - exfoliates dead cells Cone Flower Extract - increases collagen synthesis
DayTime Moisturizer Moringa Oil - smoothes, de-puffs and moisturizes
Evening Moisturizer Vitamin E - essential antioxidant for maintaining healthy cells
Jojoba - promotes soothing and healing
Ginger Root - anti-inflammatory
Vitamin B - helps new cells form
Avocado Oil - very rich moisturizer
Sodium Hyaluronate - for binding moisture
Vitamin E - essential antioxidant for maintaining healthy cells
Aloe Leaf - helps to improve firmness
Borago Seed Oil - powerful anti-inflammatory that reduces redness
Squalene - absorbs fat-soluble toxins
Vitamin E - essential antioxidant for maintaining healthy cells
Allantoin - stimulates new healthy tissue
• Review “Find Your Skin Typeâ€? section on this page
Amino Acids - to build healthy cells
Almond Oil - leaves skin silky but non-greasy
Jojoba - promotes soothing and healing
EyeCrème $55 .44 oz / 13 mL
A rich blend of oils and vitamins that protect while working to diminish fine lines and wrinkles on the sensitive area around the eyes. The rich formula melts and emulsifies at skin temperature and creates a silk-like coating that reduces drag while applying cosmetics. Soybean Oil - improves skin hydration and smoothness Kukui Seed Oil - soothes skin Vitamin A - helps increase elasticity
EyeLuminator $65
13
.44 oz / 13 mL
SeneDerm SkinCare is available in a formula for every skin type:
The perfect blend of SeneDerm EyeCrème and MakeSense Foundation Pearlizer, to help make your skin more beautiful around the eye area. It brightens and highlights while moisturizing upon application. Perks up tired eyes in the afternoon too!
With Brush
$100
1 oz / 30 mL
A break-through anti-aging sleep treatment that harnesses the power of natural ingredients and latest in skin care technology to seal in moisture while you sleep. As the final step in your evening skin care routine, it creates a protective veil that helps to prevent drying and damage that can occur overnight and can lead to unwanted signs of aging. Plant-based marine collagen – restores and rebuilds collagen Caffeine – rejuvenates and revitalizes skin Copper & Zinc – for antioxidant protection
Kukui Seed Oil - soothes skin Vitamin A - helps increase elasticity Almond Oil - leaves skin silky, non-greasy SeneGence.ca
• DRY - Adds essential moisturizers & self-regulates skin’s climate
• SeneSerum-C - Delivers stabilized, active Vitamin-C in SeneShield to protect skin from free radical damage and C-Beads to help reverse cell damage.
Collagen Night Pak
15
• EyeCrème & EyeLuminator - May be used both day and evening to fill in fine lines and create a silky surface to reduce drag. EyeLuminator brightens eye area.
• NORMAL to DRY - Helps restore and maintain moisture • NORMAL to OILY - Removes excess oil without stripping
Cleansers –
Use morning and evening (Pass around to smell while reciting ‘Choose Your Cleanser’ descriptions) • 3-in-1 - Gently cleanses, exfoliates and tones (helping to restore skin’s PH balance). Also provides first layer of SenePlex Complex. (Turn to Wish List to choose Cleansers)
Moisturizers –
• Collagen Night Pak - Apply as the final step in your evening skin care routine, for it creates a protective veil while you sleep.
(Turn to Wish List to choose Advanced Anti-Aging) Notes:
Use morning and evening
• DayTime Moisturizer - Provides a mechanical sun shield and an additional layer of SenePlex Complex.
• Evening Moisturizer - A more concentrated version of DayTime Moisturizer without sun shield.
(Turn to Wish List to choose Moisturizers)
6
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SeneGence Distributor Glamour Demo Guide CN_072817 Š2017 All Rights Reserved
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Page 8 - 9
SeneDerm ‘Solutions’ items made for specific problem areas. Daily Regimen. SeneDerm SOLUTIONS
PAGES 16-19:
SeneDerm SOLUTIONS with SenePlex®
with SenePlex®
Specialized treatment products for targeted skin and personal care needs. Anti-Wrinkle Treatment $80
Anti-Wrinkle Treatment works to reduce light to medium wrinkle depth by an average of
Anti-Wrinkle Complex - calms nerves and relaxes muscles Green Tea Leaf Extract - protects from collagen breakdown
Vanuatu Volcanic Ash - exfoliates dead cells and polishes skin
AFTER
titanium &
30%
iron
for effective exfoliation without irritation.
Nangai Oil - deeply hydrates and soothes skin with moistureenhancing triglycerides Walnut Shell - helps reduce skin inflammation
2 oz / 59 mL
Gently polish away rough, dry skin and impurities with this unique formula containing naturally exfoliating Vanuatu Volcanic Ash. A little goes a long way to softly buff skin to a luminous glow.
Nangai Oil contains
94-97% natural triglycerides
16
BEFORE
AFTER
Vanuatu Volcanic Ash - exfoliates dead cells and polishes skin Nangai Oil - deeply hydrates and soothes skin with moisture-enhancing triglycerides 17
SeneDerm SOLUTIONS
SeneDerm SOLUTIONS with SenePlex®
with SenePlex®
LashExtend
Dark Circle Under Eye Treatment $60
Clear
$60
Coloured
$70
SenePeptide - stimulates hair growth Chamomile Extract - anti-irritant with soothing properties
NailExtend $55
White Tea Extract - powerful anti-oxidant
Black Brown
longer and fuller in only weeks
Volumizing Complex - proprietary blend of peptides and botanicals
Kiss-Me-Quick Plant - helps boost collagen production and increase moisture
SeneGence.ca
20%
BEFORE
Get lasting results of full, pouty lips without the use of irritants. This proprietary formula is based on the most advanced and natural technologies, plumping lips from inside out. Lips will become noticeably smoother and fuller and feathering and cracked lips will be eliminated with continued use.
Twice daily use over an 8 week period
BEFORE
BEFORE
LipVolumizer $60 .20 oz / 5.9 mL
AFTER
Myristoyl Pentapeptide-17 - stimulates keratin production and nail growth Vitamin B5 - moisturizes and helps maintain flexibility of nail bed Glycerin - strengthens nail and increases water content
SeneDerm Solutions is a line of specialized treatments that target specific needs:
PM
Fooops
(select yours)
3-in-1 Cleanser
Anti-Wrinkle Dark Circle LashExtend Facial Polishing Resurfacer Colored or Clear Exfoliator
3-in-1 Cleanser
Anti-Wrinkle Polishing Exfoliator
Dark Circle LashExtend Facial Resurfacer Clear
ADVANCED ANTI-AGING
TREAT
MOISTURIZE
TREAT
(select one)
(select one)
Nangai Oil
DayTime Moisturizer
LipVolumizer Lip Balm
Nangai Oil
Evening Moisturizer
LipVolumizer Lip Balm
MOISTURIZE TREAT & PROTECT
(optional)
Climate Control
SeneSerum-C
Climate Control SeneSerum-C
• Review SeneDerm Daily Regimen - This handy chart shows the order in which to use SeneDerm SkinCare for best results. Review AM & PM routines.
EyeCrème EyeLuminator
Collagen Night-Pak
EyeCrème
SeneGence.ca
20
Visibly increases lip volume + fullness up to
.25 oz / 7.39 mL
Keep your nails in top condition and help repair damage with NailExtend. The unique delivery system utilizes effective ingredients to strengthen nails and stimulate growth. Continued use will help to guard nails from splitting and cracking and promote natural, healthy new nails. Use as a daily cuticle treatment on polished or natural nails.
18
TREAT
(select one)
+ moisture up to
50%
AFTER
122%
Suma Root extract Potency wood extract Madonna Lily flower extract - all work to reduce under eye darkening
SeneDerm Daily Regimen CLEANSE
AFTER
Say goodbye to false eyelashes and expensive extensions by naturally and safely enhancing your gorgeous gaze with this non-drug lash lengthener. Results rival prescription treatments that cost over twice as much! Choose clear treatment for twice daily use or water resistant black or brown liquid liner for brilliantly lined eyes and luscious lashes in one easy step.
Works to reduce dark circles up to
Excessive under eye darkening and visible bagging prematurely ages eyes. Correct it with this effective blend of ingredients formulated to help reduce the appearance of darkening and tighten loose skin in the sensitive area under the eyes.
25%
Lashes appear
.125 oz / 3.7 mL
.5 oz / 15 mL
SeneDerm Daily Regimen
with SenePlex®
REMOVE
AM
SeneGence.ca
PAGE 20:
SeneDerm SKINCARE
SeneDerm Solutions
Polishing Exfoliator helps rough, dead skin appear smooth and vibrant after ONLY three consecutive applications.
Polishing Exfoliator $60
Wrinkle depth shown in dark blue. The difference between the measurement of the depth (and therefore shadowing) of the wrinkle taken within 28 days of use is clearly visable.
Triglycerides - essential fatty acids that help enhance your skin’s ability to retain precious moisture SenePlex Complex - for increased cellular renewal
Jojoba Seed Oil - helps to improve skin’s elasticity
70%
Achieve a glowing, smooth skin surface with SeneDerm Solutions Facial Resurfacer, containing larger grains of Vanuatu Ash for a powerful buffer. A little goes a long way to rid skin of impurities and reveal soft, revitalized skin.
to
WRINKLE DEPTH
BEFORE
Facial Resurfacer contains volcanic ash with
Facial Resurfacer $60 2 oz / 59 mL
34% 63%
Nangai Oil $55 .5 oz / 15 mL
Intensely moisturise and soothe dry skin with this luxurious, natural blend of exotic Nangai Oil and anti-ageing ingredients. Found on the tropical island nation of Vanuatu, Nangai oil provides skin antiinflammatory and deeply hydrating benefits.
.5 oz / 15 mL
Clinically proven to visibly reduce the depth and shadows of light and medium size wrinkles, making skin’s texture smoother and younger-looking. Contains an advanced formulation including natural ingredients proven to relax wrinkles, stimulate cell production and restore proper moisture content with regular use.
The majority of test volunteers experienced at least a 10% increase in lip volume while those with the thinnest lips experienced up 19 19 to a remarkable 20% lip volume increase.
• Anti-Wrinkle Treatment – 34% - 63% reduction in light to medium wrinkles; natural ingredients relax wrinkles with regular use.
PAGE 21:
SeneDerm SKINCARE & Sense COSMETICS with SenePlex®
with SenePlex®
SeneDerm SkinCare & SenseCosmetics
SeneDerm SkinCare & SenseCosmetics.
• Nangai Oil – Contains 94% - 97% natural Triglycerides, which are essential fatty acids that lock in moisture.
The Perfect Match When used together, SeneDerm SkinCare and SenseCosmetics provide 24 hours of skin protection that can make every face look more beautiful, and keep it that way! Having a clear and radiant complexion is the first step to creating your own beautiful and balanced makeup look. Achieve this with the use of our simple skin care process, followed by application of our versatile anti-aging colour cosmetics.
SeneDerm SkinCare has been proven to work to help create a younger, healthier complexion. Creamy SenseCosmetics also include SenePlex Complex for increased cellular renewal when used together. SeneDerm SkinCare and SenseCosmetics provide 24 hours of skin protection.
• Facial Resurfacer – Powerful buffer to rid skin of impurities and reveal soft, revitalized skin.
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21
• Polishing Exfoliator – Gentler facial scrub for immediate removal of dull dry skin; for all skin types. • Dark Circle Under Eye Treatment – Works to reduce dark circles by 122% and tightens loose skin in the sensitive under-eye area. • NailExtend – This cuticle treatment helps cracked, splitting, weak and dry nails become healthier and stronger.
Notes:
• LashExtend – 25% longer, fuller lashes without side effects. Apply like a liner around lash line.
• LipVolumizer – 20% increase in lip volume and fullness, 50% increase in lip moisturization.
(Turn to Wish List to choose SeneDerm Solutions)
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9
Page 10 - 11 - 12
SenseCosmetics and the long lasting colour technology of LipSense and LipSense products are Demonstrated. PAGES 24-25:
PAGES 22-23:
Sense COSMETICS with SenePlex®
How to find your undertone...
MakeSense
take a close look at
Silk Pore & Wrinkle Minimizer $70
the veIns on the undersIde of your wrIst.
.5 oz / 15 mL
The perfect base for a flawless face, MakeSense Silk minimizes pores, fills wrinkles and offers anti-aging protection. Use alone for naturally beautiful skin, or use as primer before MakeSense Foundation for a perfect finish.
Are your veins blue or purple? If so, then you are cool, and will look good in MakeSense shades with pink or red undertones. Are your veins green or olive? If yes, you are warm, and will look great in MakeSense shades with yellow undertones. Can’t tell? Then you are neutral.
C = cool
W = warm
SenseCosmetics
Color Correcting Tinted Moisturizer $55
MakeSense
Advanced Anti-Aging Pearlizer $70 1 oz / 30 mL
The luminous finish of original Pearlizer in the Advanced Anti-Aging formula, which includes sophisticated moisturizers minerals and vitamins. Light
22
Medium
Pearlizer
SeneGence.ca
Sense COSMETICS with SenePlex®
MakeSense
MakeSense
Advanced Anti-Aging Foundation $70
1 oz / 30 mL
This powerful, creamy foundation is full of protective ingredients that help prevent damage to skin and work to shield from environmental hazards. A water-resistant skin care must-have, it is blended with moisturizers, minerals and vitamins with long-lasting colour pigments that adjust to a wide range of skin tones to keep you looking beautiful and staying that way.
Original Foundation $60
1 oz / 30 mL
This oil-free, water-proof and long-lasting liquid foundation can be used on any skin type and provides a mechanical shield equivalent to an SPF 30 when applied after SeneDerm DayTime Moisturizer. Each shade can be used on a multitude of skin tones as it adapts to your skin pigmentation.
• SenseCosmetics – SenseCosmetics are high quality, unique colour cosmetics that combine anti-aging skin care with patented long-lasting colour technologies to make looking beautiful and staying beautiful possible. Creamy SenseCosmetics contain SenePlex Complex combined with beneficial botanicals and minerals, and double as skin care and makeup.
.25 oz / 7.4 mL
LipSense is the premier product of SeneGence and is unlike any conventional lipstick, stain or colour. As the original, patented, long-lasting lip colour, it is waterproof, does not kiss-off, smear-off or budge-off.
St. John’s Wort Extract - natural herb with antibacterial and skin healing properties Linden Flower Extract - powerful anti-oxidant
Ivory (C)
Almond (C)
Creme Beige (W)
Beige Chiffon (W)
(W)
Dewy (N)
Ivory (C)
Fawn (W)
Almond (C)
Tan (W)
Creme Beige (W) Beige Chiffon (W)
Suede (W) Cafe´ Au Lait
Dewy (N)
Fawn (W)
Tan (W)
Golden Tan
(W)
Deep Caramel (W)
Cinnamon (C)
Adobe (C)
Coffee (C)
Truffle (W)
•
SENESHIELD™
DEEP
Suede (W)
Cafe´ Au Lait
(C)
S
Caramel Latte
F
Plum Pretty
Dawn Rising
Fly Girl
Persimmon
Nutmeg
Our skin is exposed to daily hazards, like toxic pollution and UV rays, that can cause long-term damage. SeneShield’s proprietary blend of powerful ingredients work to keep skin soft, supple and healthy and can actually help to reverse damage previously caused by exposure to daily toxins. Protect your face every day by including SenseCosmetics and SeneDerm SkinCare with SeneShield products in your beauty routine.
23
• • •
Place a dot of each cream product on back of skincare hand, blending one on top of the other Swipe liquid colour products on back of unused hand, showing liquid staying power Best applied with Brush Collection All cream products contain SenePlex Complex All foundations are water resistant
Terra Cotta
M
Apple Cider
S
Precious Topaz
F
Luv It
M
Samon
S
Cocoa
SeneGence.ca
LipSense COSMETICS
B L U E - B A S E D/C O O L
M
Nude
F
Pink Champagne
S
Plumeria
M
Roseberry
M
First Love
M
Praline Rose
S
Kiss For A Cause
S
Lexie Bear-y
M
Bella
M
Purple Reign
Vitamin E - helps to repair dry lips YELLOW-BASED
Cocoa
NEUTRAL
Gold Glitter
Glossy
Sand
Matte
Pearl
BLUE-BASED
Neutral
BLUE-BASED
Berry
Available in a variety of textures:
Dehydrated and damaged lips are no match for the moisturizing ability of Shea Butter, a natural ingredient used as the base for the many textures of LipSense Glosses. Moisturizing glosses improve the longevity of LipSense Liquid Lip Color, as well as cover and protect naked lips. Shea Butter - softens and protects skin
Persimmon
Won’t budge off, smear off or kiss off!
M
M
F
Long-lasting lip colour stays on for up to 18 hours.
•
(C)
DEEP
MEDIUM
SeneGence.ca
S
Bravo
F - FROST M - M AT T E S - SHIMMER
24
NEUTRAL
Porcelain
(W)
Beige Champagne
Bombshell
M
Peony Root Extract - natural calming flower herb
LIGHT
MEDIUM
LIGHT
Porcelain
F
S
Moisturizing Gloss $25 .25 oz / 7.4 mL
Line your lips with precision as the long-lasting colour technology blends, complements and defines as the first step to creating the perfect pout. YELLOW-BASED
Y E L LO W- B A S E D/ WA R M
Lip Color $30
Pearlizer $60 1 oz / 30 mL
Adds a luminous and radiant glowing finish. Mix with your favorite MakeSense Foundation shade or lightly layer after makeup application with a brush.
1 oz / 30 mL
Enjoy sheer coverage, colour correction benefits and skin protection in one easy step. Swipe on this smooth cream with light to medium colour coverage over moisturizer or under foundation, if more coverage is desired. It works to counteract redness and decrease sun and age spots.
LipSense
LinerSense
Lip Liner $27 .125 oz / 3.7 mL
Long-lasting lip colour stays on for up to 18 hours. LipSense
PAGES 26-27:
LipSense COSMETICS
LipSense
LipSense COSMETICS
N = neutral
MakeSense
MakeSense
- Apply three layers for longest staying power. - Don’t smear back and forth or press lips together. - Available in frosts, mattes and shimmers. - Ensure you are satisfied with the shade selected today. Once applied, it is there for the day!
Blu-Red
Bougainvillea
Orchid
Rose
Opal
Pink Glitter
Silver Glitter
LinerSense, LipSense Gloss, Moisturizing LipBalm & Ooops! Remover
HOW TO APPLY:
Apply to clean, dry lips. For a defined look, line with LinerSense first. With lips parted, apply LipSense in one direction beginning with outside corner of the mouth. Spread colour in a fluid, sweeping motion across lips to opposite corner (do not move applicator back and forth). Apply three layers for long-lasting results, letting colour dry in between each layer. Finish with LipSense Gloss to keep your colour lasting and your lips moist. SeneGence.ca
26
• LinerSense – Used to create, finish and define a lip look.
LipSense COSMETICS LipSense
Moisturizing Lip Balm $25
LipSense
Ooops! Remover $12
.25 oz / 7.4 mL
.20 oz / 5.9 mL
Smooth on this long-lasting, nourishing balm with moisture-rich botanicals to help bind hydration to lips. The addition of SenePlex Complex provides anti-aging and restorative benefits. This lightweight formula is fragrance-free with a matte finish: perfect for everyone.
A simple swipe of this non-drying remover will erase LipSense mistakes, “lift” your longlasting lip colour so you can change your shade with your outfit, or remove LipSense at the end of the day. Vitamins A, B, C & E - condition, moisturize and protect lips
Coconut Oil - provides nourishing moisture to heal dry, cracked skin
Orchid Flower Extract - powerful anti-oxidant for free-radical protection
Cocoa & Shea Butters - soften the skin and protect from environmental influences
Jojoba - natural seed extract promotes soothing and healing
Orchid Flower Extract - powerful antioxidant with free-radical protection and moisture
FIRST TIME USERS:
Strawberry Shortcake
F
Mauve Ice
M
S
Aussie Rose
S
F
Caramel Apple
M
Blu-Red
M
Dark Pink
M
For proper use, purchase your LipSense in a collection which includes a Colour, Gloss and Ooops! Remover. LIP LINER
L I P C O LO U R - L AY E R 1
L I P C O LO U R - L AY E R 2
L I P C O LO U R - L AY E R 3
M O I S T U R I Z I N G G LO S S
LO N G L A S T I N G LO O K
Plum
Pomegranate SeneGence.ca
F
Fire ‘n Ice
S
Napa
M
Mulled Wine
M
Sheer Berry
SeneGence.ca
27
25
• LipSense Moisturizing Glosses – Each texture of gloss is made with Shea Butter to replenish moisture and heal dry lips.
• LipSense Liquid Lip Color: Our Pioneer Product
• MakeSense Silk – The perfect base for a flawless face. Minimizes pores and fills in wrinkles.
• First time customers should always purchase a LipSense Collection (1 or more colours, 1 Gloss • MakeSense Color Correcting Tinted Moisturizer – Sheer coverage and colour correction benefits. Use over moisturizer, and under foundation if desired.
and 1 Ooops!).
• LipSense Moisturizing Lip Balm – Lightweight, fragrance-free, and matte balm that restores, moisturizes and provides anti-aging benefits.
• MakeSense Pearlizer & Advanced Anti-Aging Foundation Pearlizer – Adds a luminous and radiant glowing finish to any cream product.
(Apply chosen Lip Colours) • MakeSense Original Foundation – Oil free; use for sheer or heavy coverage; adapts to skin pigmentation for perfect matching.
• LipSense Ooops! Remover – Used for those little Ooops! mistakes and to remove colour at the end of the day.
• Kiss Test – Kiss the lips on page 25 to test the staying power of LipSense. • Pat Test – Pat cotton pad up and down on back of skincare and cream SenseCosmetics hand to
• MakeSense Advanced Anti-Aging Foundation – Formulated with SenePlex Complex+ and SeneShield and will work to shield your skin from environmental threats like pollution and UV rays. • SeneShield – A proprietary blend of ingredients that protects skin from air pollutants, UV rays, and free radicals.
test for staying power. (Turn to Wish List to choose LipSense colours) Notes:
Notes:
(Continue to next page for more SenseCosmetics)
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SeneGence Beauty Book Distributor Guide
SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
23
Page 13 - 14
Additional SenseCosmetics products are outlined. PAGES 28-29:
Sense COSMETICS with SenePlex®
ShadowSense
Shimmer Eyeshadow $27
.20 oz / 5.9 mL
GRAY
PURPLE/BLUE
Snow
MAUVE
Amethyst
Mulberry
Onyx
Denim
Garnet
BROWN
YELLOWBASED
Bronze
Copper Rose Shimmer
Smoked Topaz Shimmer
Sandstone Pearl Shimmer
Moca Java Shimmer
• ShadowSense – Comes in many shades in Crème to Powder Matte and Shimmer finishes. Can be blended to make hundreds of custom shades.
Pink Opal Shimmer
PINK
Candlelight
Whisper Pink
Moca Java
Sandstone Pearl
Smoked Topaz
Pink Posey
BlushSense
Cream Blush $34 .25 oz / 7.4 mL
Provides the perfect touch of creamy, natural looking colour. Blend together to customize shades or use separately to highlight, define, or contour the cheeks and frame your fabulous visage with long-lasting, anti-aging coverage.
SHIMMER SHADES:
Pink Frost
Silver Violet
Granite
Colors shown in order of use:
Silver Shimmer
BASE BLEND ACCENT
WHITE
GREEN
NATURAL
Mixes or highlights to achieve your perfect shade
Gets red out
Hides imperfections
Chocolate Cherry
Terra Cotta
BLUEBASED
Cherry
Pouty Pink
Toasted Rose
Translucid Powder & Bronzer in Dispensing Brush $60 .2 oz / 6 g
Beauty on-the-go meets effortless application. This light powder blots shine, absorbs oil and perspiration without drying skin. The breathable finish protects your skin throughout the day. The Natural shade features a technology to colour match to a variety of complexions. Acetyl Hexapeptide 3 - plant derived amino acid and anti-wrinkle ingredient Allantoin - stimulates healthy tissue formation NATURAL matte shade
SeneGence.ca
28
SenseCosmetics
with SenePlex®
Corrective Color Concealer | Blender $27 .25 oz / 7.4 mL
The perfect answer to any skin imperfection. Use to help tone down the look of flushed skin, broken capillaries or minimize shadows. Apply and watch fine lines and flaws simply disappear. Use white blender to lighten any creamy SenseCosmetics.
.20 oz / 5.9 mL
Add the perfect touch of luster to your lids with longlasting luminous colour. Shimmer shades perfectly coordinate with the ShadowSense matte collection.
Experience the long-lasting, anti-aging and velvety matte finish of these crème to powder eyeshadows. The versatile formula can be worn separately, blended with additional colours, or used as a soft eyeliner to create stunning eye looks.
PAGES 30-31:
Sense COSMETICS
SenseCosmetics
ShadowSense
Matte Eyeshadow $27
BRONZE DUST shimmer shade
SILVER ROSE shimmer shade
Talc - absorbs oil SeneGence.ca
30
• Corrective Color Concealer/Blender – Use under or after Foundation to neutralize and camouflage imperfections. The label name describes usages. Available in three shades.
Sense COSMETICS
with SenePlex®
Sense COSMETICS with SenePlex®
BrowSense
Liquid Brow Color $27
UnderSense
.125 oz / 3.7 mL
Light
Lash Builder $27
Perfect the shape of your brows with this unique waterproof liquid brow colour. The two-step delivery system creates gorgeous, naturallooking and youthful brows that stay all day.
Taupe
.20 oz / 5.9 mL
Before LashSense, coat your lashes with this effective lengthener and builder that also delivers deep hydration to damaged lashes. UnderSense helps you build the longest, fullest lashes you’ve ever had.
Auburn Dark
EyeSense
Liquid Eyeliner $27
Fooops™ Dual Phase Color Remover $27
Brush Cleaner $25 6 oz / 180 mL
Cleaning your application brushes weekly will protect your beautiful skin from contamination and preserve your artistry tools. This unique brush cleaner contains a mix of scientific and naturally antiseptic ingredients to thoroughly clean your brushes. SAFE TO USE ON SYNTHETIC OR NATURAL HAIR BRISTLE
SenePlex Complex – increased cellular renewal
BRUSHES.
Arnica Flower – helps to restore suppleness Spirulina – protects from bacteria growth that can contribute to breakouts
LashSense
Waterproof Mascara $27
LashSense with UnderSense
1.7 oz / 50 mL
Remove long-lasting SenseCosmetics quickly and easily with this unique, easy- to-use formula that activates when shaken. It gently whisks away all makeup including waterproof LashSense Mascara, while conditioning and refreshing the skin. Ideal for all skin types, it leaves the face and eyes feeling cool and relaxed without an oily residue. Safe for contact wearers.
• BrowSense – Liquid Brow Color that stays put and will not melt off.
.125 oz / 3.7 mL
Transform your eye makeup looks by effortlessly creating crisp, flawless eyeliner shapes. This revolutionary liquid liner is waterproof, smear-proof and budge-proof. Black Black Brown
.20 oz / 5.9 mL
Lash Builder and Mascara $27
Brush on this richly pigmented mascara and be amazed as lashes are evenly coated and separated, volumized and shaped. The waterproof formula also provides lashes much-needed moisture to prevent brittleness.
.25 oz / 7.4 mL Black
It’s LashSense Mascara and UnderSense, a lash moisturizing lengthener and builder in one convenient, double-ended tube. Apply UnderSense first then follow with LashSense mascara.
Brown
SeneGence.ca
Black
Brown 29
SeneGence.ca
Ask your SeneGence Distributor about the professional SenseCosmetics Brush Collection!
• BlushSense – Cream blush that blends beautifully onto cheeks and into any MakeSense Foundation shade for a natural blush.
31
• EyeSense – Liquid eyeliners that are long-lasting with water resistant colour technology.
• Translucid Powder & Bronzer in Dispensing Brush – Beauty on-the-go. These light powders blot shine, absorb oil and perspiration without drying skin and also acts as a mechanical shield. Shimmer shades offer natural-looking colour for cheeks and décolleté.
• LashSense w/ UnderSense – A tube that includes both LashSense & UnderSense in one.
• Fooops SenseCosmetics Dual Phase Color Remover – Moisturizes while removing colour cosmetics; to be used in the evening before cleansing skin.
• UnderSense – a lash moisturizing lengthener and builder which you apply first to build long, full lashes.
• Brush Cleaner – This unique makeup brush cleaner contains a mix of scientific and natural ingredients to thoroughly clean your makeup tools.
• LashSense Mascara – Water resistant, all day lasting lash colour that coats lashes without smudging or flaking.
(Turn to Wish List to choose SenseCosmetics)
• SenseCosmetics Brush Collection – Professional 8 piece set for perfect application.
Notes:
Notes:
SeneGence Beauty Book Distributor Guide CN071717
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14
SeneGence Beauty Book Distributor Guide
Page 15 - 16
The benefits of SeneDerm Body Care, SeneDerm & SenseCosmetics Collection Sets. PAGES 32-33:
SeneDerm BODYCARE
with SenePlex®
Pamper & protect the skin on your body with rich, anti-ageing emollients and effective Smoothing Body Scrub $20
Moisturizing Body Wash
4 oz / 118 mL
Exfoliate away impurities and dry skin with this gentle, yet effective all-over body scrub. Volcanic ash will buff your body’s skin to a smooth, healthy glow and allow for better moisture absorption. Vanuatu Volcanic Ash - exfoliates dead cells Aloe Vera - soothes skin
Hand Cream with Shea Butter $27 2.66 oz / 80 mL
Extra care for hands to balance, maintain and seal in moisture leaving no greasy feeling behind. A little goes a long way as it ‘reactivates’ with water and rubbing throughout the day. Shea Butter - rich moisturiser 32
Cucumber - soothes and hydrates
$27
8 oz / 236 mL
A rich, foaming gel that gently cleanses without stripping skin of essential oils. While traditional soaps can dry and crack the skin, SeneDerm Body Wash contains aloe to soothe and condition while restoring pH balance and moisture. It can also be used as a shave cream or bubble bath. Aloe Vera - soothes skin Algae Extract - hydrates & softens skin
6 oz / 180 mL
Pamper your skin all over with rich, luxurious moisture and anti-aging protection. This rich cream intensely quenches skin and increases its ability to retain water, helping to correct and prevent signs of aging.
body as it is for the skin on your face. Daily stresses such as sun exposure and pollution cause premature signs of aging to hands, legs and arms.
SeneGence.ca
SeneDerm SUNCARE with SenePlex®
exfoliants to enjoy smooth, radiant skin from head-to-toe.
SeneDerm
Self-Tanning Bronzing Coconut Milk $60
SeneDerm
SkinCare Collection
• •
3-in-1 Cleanser DayTime Moisturizer Evening Moisturizer EyeCrème
• • •
$225
SeneDerm BodyCare is formulated with SenePlex Complex for beauty for your body, from head to toe.
SeneDerm
Advanced Anti-Aging Collection
DRY / NORMAL TO DRY / NORMAL TO OILY • •
French Plum Oil - natural, nongreasy hydrating oil featuring a light, luxurious scent SenePlex+ - for extremely advanced cellular renewal
PAGES 34-35:
SeneGence COLLECTIONS
SeneDerm BodyCare and SeneDerm SunCare
SeneDerm & SenseCosmetics Collection Sets
exfoliants to enjoy smooth, radiant skin from head-to-toe.
Sodium Hyaluronate - restores damaged cellular walls
ANTI-AGING PROTECTION is just as important for the skin on your
SeneDerm BODYCARE
Pamper & protect the skin on your body with rich, anti-ageing emollients and effective
Advanced Hydration Body Lotion $55
MakeSense
Solutions Enhancement Collection
Climate Control SeneSerum-C Collagen Night Pak with brush
• • •
Original Collection • • •
LashExtend Clear LipVolumizer Clear Polishing Exfoliator
$180
$245
Foundation Shade Pearlizer Fooops Color Remover
$147 SeneGence.ca
34
SeneGence COLLECTIONS
4 fl oz/ 120 mL
Detoxifying & Moisturizing Mask $60 4 oz / 113g
Shea Butter Body Cream $40
This creamy, non-drying natural mineral and botanical-based treatment mask gently removes impurities from pores to reveal smoother looking skin. It helps to eliminate dead cells and works to soothe and diminish redness. Suitable for all skin types, including acne-prone.
Pamper your skin with rich emollient moisture. Experience immediate dry skin relief and diminish visible signs of aging. Great for use on cracked heels, elbows, and other excessively dry areas.
Green Tea & Arnica flower – soothe and counteract redness Kaolin Clay – absorbs toxins Volcanic Ash – gentle exfoliator
4 oz / 118 mL
Shea Butter - helps skin retain moisture and can aid in reducing scars
Get a gorgeous, naturallooking golden glow without compromising the health of your skin with this unique selftanner that is long-lasting, water-resistant, and provides an even, streak-free application. It is blended with advanced moisturizers and SenePlex Complex+ for anti-aging protection.
MakeSense
• Soothing Body Scrub – Natural oils sooth and lubricate while sloughing away dead surface skin.
DHA (Dihydroxyacetone) - derived from environmentally-friendly plant sources, provides a water-resistant, long-lasting tan Coconut Milk Blend - with coconut water and olive seed oil for non-sticky hydration
Advanced AntiAging Collection
• • •
LipSense
Lip Collection • • •
LipSense Shade Glossy Gloss Ooops! Remover
SeneDerm
Powder Collection • • •
Natural Translucent Powder Bronze Dust Powder Silver Rose Translucent Powder
SeneDerm
BodyCare Collection • • • • •
$167
$67
$180
Body Wash Body Scrub Advanced Hydration Body Lotion Hand Cream Body Pooof
SeneDerm & SenseCosmetics offered in Collection sets make it easy to purchase products that work well together.
$129
Erythrulose - provides a natural-looking sunless tan SeneGence.ca
ALL BODYCARE PRODUCTS ARE FORMULATED WITH SENEPLEX COMPLEX SeneGence.ca
Foundation Shade Pearlizer Fooops Color Remover
(Be sure to state they may pay retail and purchase from you or they may become a Distributor and pay wholesale)
to renew the skin on your body more rapidly, helping to correct and prevent signs of ageing.
35
33
• Pg. 34 – Each of these collections gives you the regimen needed to create and maintain a beautiful complexion.
• Moisturizing Body Wash – Highly concentrated and rich with humectants that moisturize while cleansing without detergents. • Advanced Hydration Body Lotion – Packed with advanced anti-aging technology and soothing botanicals. It intensely moisturizes the skin.
• Pg. 35 – Select a foundation collection that best suits your cosmetic needs, as well as LipSense, Powder and BodyCare Collections
• Hand Cream – Formulated with Shea Butter to help maintain moisture content; reactivate by dampening and rubbing hands together.
• Detoxifying & Moisturizing Mask – Remove impurities from your pores with this creamy, nondrying natural mineral and botanical treatment mask. (Turn to Wish List to choose Collections)
• Shea Butter Body Cream – Layer rich moisture and Shea Butter onto your skin to protect against drying and to pamper skin exposed to the elements.
Notes:
• Self-Tanning Bronzing Coconut Milk – Non-sticky self tanner helps to give your skin a beautiful, sunless glow.
(Turn to Wish List to choose SeneDerm BodyCare and SeneDerm SunCare products)
SeneGence Beauty Book Distributor Guide CN071717
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15
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SeneGence Beauty Book Distributor Guide
SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
Page 17 - 18
Sign-up options: Choose to become a Customer and the Hostess Program, Partner for Profits and Kiss Off Contest. Become a Customer or Hostess & Experience our Fabulous Products For Hosting a Glamour Demo, hostesses will receive a discount on their Personal Product Order based on the demonstration retail sales and future New Bookings from the demonstration.
TOTAL DEMO SALES
DISCOUNT OFF
less hostess personal order
hostess personal order
$1 to $500 $501 to $750 $751 + HIGHER
10% 20% 30%
PAGES 38-39:
SeneGence INCENTIVES
PAGES 36-37
SeneGence INCENTIVES
Partner for Profits & Kiss Off Contest
Earn Back in Profits
Choose to be a Customer: Hostess Program & Book a SeneBlends Makeover
Earn a portion of your order total back in profits plus earn free products! Ask your SeneGence Distributor about sharing our revolutionary long-lasting and anti-aging skin care and cosmetic products with others. You will find it easy to take orders from those who are wowed by the results.
• Partner with me and you can earn a portion of your order total back in profits and receive free products for yourself. SeneGence.ca
38
+ Hostesses earn an additional 5% off their personal order for each new booking! Also every Hostess can qualify to receive a “Thank You” Gift for hosting a Glamour Demo of $300 or more. Ask your Distributor for details and gift choices. SeneGence.ca
36
SeneGence INCENTIVES
Book a SeneBlends Makeover You will be impressed with how your face will look and feel with SenseCosmetics colour products that stay on until you take them off! Schedule your SeneBlends Makeover with your SeneGence Distributor.
SeneGence.ca
37
SeneGence was designed to mutually satisfy those who prefer to be Customers, those who desire to purchase at wholesale pricing and for those who would like to make additional income... a little or a lot! Regardless, you may each choose to become a Customer or a Distributor. If you choose to be a Customer, you may purchase the products at retail from me today. I will send the items home with you and we will book your Glamour Demo to earn even more items from your Wish List.
SeneGence INCENTIVES
• Kiss Off Contest – Host a Glamour Demo with a SeneGence Distributor and have at least 3 (adult) guests in attendance. Give your completed cards to your SeneGence Distributor for submission into the weekly drawing.
A new chance to win each week ! Submit cards from every Glamour Demo with at least three guests in attendance. WINNING DISTRIBUTOR RECEIVES 100 $ENEBUCKS!
Please complete all information for entry to be considered valid.
DISTRIBUTOR NAME HOSTESS NAME
Demo Date Distributor ID #
Address City
State / Province
Phone Number Email Address Zip
HOSTESS PRIZE - if selected in weekly drawing: Free SeneGence product valued up to $180 CAD retail.
GUEST NAME Address City
State / Province
Phone Number Email Address Zip
GUEST PRIZE - if selected in weekly drawing: Free SenseGence product valued up to $67 CAD retail. Limit one entry per person. Must be 18 or older to enter. Open to residents of US, Canada and Australia. Official rules available at www.senegence.com.ca Send completed entry cards to SeneGence International 8561 Commerce Court Burnaby, BC V5A 4N6 or email kissofcontestca@senegence.com. Product prizes will be shipped to winners at address provided. By submitting my email address, I agree to receive communications from SeneGence International. SeneGence.ca
39
Notes:
• Hostess Appreciation Program – As a Hostess you’ll receive: - Hostess Credit with purchase discounts ranging from 10% to 30% off of your personal order. - Earn 5% off personal order for each new booking. - Book with me today so that (name of Hostess) receives credit! • Book a SeneBlends Makeover – You will be impressed with how your face will look and feel - and by colour that stays on until you take it off! Book your makeover with me today.
Notes:
18
SeneGence Beauty Book Distributor Guide CN071717
Page 19 - 20 - 21
SeneGence Beauty Book Distributor Guide
17
Choose to become a Distributor and earn profits and bonuses. The Distributor Options page shows optional support programs offered. The Incentive & Rewards page outlines Distributor benefits and testimonials. PAGES 40-41:
Become a Distributor
includes Application Fee
Discounts & Potential Retail Earnings SUGGESTED RETAIL TOTAL AMOUNT
PERSONAL POTENTIAL ONLINE DISCOUNT SENEUEARNING
POTENTIAL EARNING
off suggested retail
Percentage
Dollars
$0 - $239.99 $240 - $719.99 $720 - $1,799.99 $1,800 - HIGHER
20% 30% 40% 50%
25% 43% 67% 100%
$0 - $47.99 $72 - $215.99 $288 - $719.99 $900 - UNLIMITED
40
SENESHARING
This example is not a guarantee or representation that you will experience these exact earnings. Rather it is intended as a guidance tool to show you how a Distributor’s potential profit margin increases as their discount level increases.
SeneGence.ca
SeneGence DISTRIBUTOR OPPORTUNITIES
Select your Demonstration Kit LIPS Kit $100
Glamour Demo Kit (GDK) $295
(up to $300 value)
(up to $1,350 value)
The GDK is designed for group demonstrations and glamour makeovers. Receive a wide array of samples and testers of our most popular
Currentl products, plus materials to build your demo business.* y Una vailable
Sales Opportunities, Ordering Options, and Distributor Programs
SeneSite Customized website and 24 hour e-commerce tool for online sales. This affordable tool allows you to be open for business 24/7, and list the unique web address on your business cards, Beauty Books, your vehicle and more to drive traffic to the site.
SeneSharing Place at least one 300PV order in your first 30 days and recruit a new Distributor who does the same to receive exclusive recognition, including this glamorous pin.
$ignificant $ene$eller SeneGence honors Distributors who consistently build a Customer base and sell 750PV or more in SenseCosmetics and SeneDerm SkinCare month after month of the Seminar Year. $ignificant $ene$eller Distributors receive: • New product launch shipments at no cost • Priority filling and shipping on orders • Special recognition on their SeneSite & at SeneGence headquarters
Incentives & Rewards
Get off to a FAST START! Contact your Distributor for current program availability.
IN YOUR FIRST 90 DAYS IN BUSINESS
Curr
ently in FREE products 1) Earn up to $1,350 Una vaila
bleorder of 2) Plus receive 50% off every product 300 PV or more.
]
• Sales Opportunities include:
3) Receive 50 $eneBucks credit for every qualified new Distributor you share the opportunity with.
SeneCars SeneGence gives you the opportunity to ride in style and luxury by earning a monthly car allowance on a new, blue car of your choice. Make your SeneCar a statement of you!
*Please see your back office for current program availability. • Choose – (offer Customer or Distributor options to each Guest & Hostess). For those who choose Distributor – We can get you started today and making money right away by filling out the Application on the back of the Beauty Book and booking your Launch Demo.
42
SeneGence.ca
44
SeneSite – Customized website for online sales.
SeneGence DISTRIBUTOR PROGRAMS
SeneSential Training Packages FREE $350
$575
• Automatically available to all Distributors. SeneStar
• SeneSite Trial • Seminar registration • SeneU registration
• SeneMedia collection • SeneLibrary training materials
• SeneSite annual fee • Seminar registration • SeneU registration • SeneLibrary training materials
• SeneMedia collection • Launch Demo • PIT Stop registration
includes weekly online & Glamour trainings plus
* Included products subject to change.
Visit SeneGence.ca to view more Training Package options.
SeneGence.ca
43
41
exclusive recognition.
Significant SeneSeller – Receive new product launch shipments, priority filling and same day shipping on orders, special recognition and focus group participations.
The Annual Distributor Application Fee is $55.00.
ent Personal Sp end ep on s nd fI
LIPS Tr i p
SeneSharing – Place at least one 300PV order in your first 30 days and recruit a new Distributor who does the same to receive
Contact your Distributor for current kit availability.
• Sign Up with SeneGence – If you’d like to purchase wholesale and/or have the opportunity to make money:
*Please see your back office for current program availability.
Our SeneStar and LIPS Trip achievers enjoy traveling the country and the world as a way of doing business by earning various levels of growth and sales. Both new and seasoned Distributors can see the world by earning, learning, and succeeding!
includes weekly online & Glamour trainings
includes weekly online & Glamour trainings plus
($525 VALUE)
If you are thinking of becoming a Distributor, SeneGence makes it rewarding and fun!
SeneGence DISTRIBUTOR SUCCESS & REWARDS
SeneTrips
RUBY
SAPPHIRE
EMERALD
($1,500 VALUE)
SeneGence.ca
PAGES 44-45:
SeneGence DISTRIBUTOR SUCCESS & REWARDS
s or
Designed for one-on-one presentations, this kit includes a selection of our most popular LipSense shades, applicators, gloss samples and business materials*.
PAGES 42-43:
SeneGence DISTRIBUTOR PROGRAMS
Choose to be a Distributor: Sign-up with SeneGence & Earn Profits & Bonuses
New Distributor Kit (NDK) $55
Have a career that really pays on your terms! Purchase products at wholesale and resell for profits. We guarantee your satisfaction when you begin a new career with us, or we will refund your application fee.
Lea gu eo
SeneGence DISTRIBUTOR OPPORTUNITIES
]
Orlando, FL
SeneGence.ca
To join us visit SeneGence.ca and sign up!
Costa Rica
45
Company Car: Choose a beautiful, signature blue SeneCar of your choice.
Purchase wholesale prices from 20% - 50% off suggested retail price. Have the opportunity to build a team and earn commissions and bonuses.
Training Packages – Support and resources for the dedicated Distributor at a huge discount.
The SeneGence money-back guarantee ensures your satisfaction with our products that really work.
Exotic Trips: New destinations every year. Earn travel through the SeneStar or LIPS programs.
Notes:
• Money-back Guarantee – Receive a full refund of your $55 application fee if you are not thrilled with our career opportunity.
Notes:
• Distributor Product Discount & Earning Structure – Easily outlines the advantages of becoming a Distributor to save and potentially earn on all product purchases.
• Pick Your Distributor Business Kit – For those of you who would like to make money, there are two KIT Options: OPTION 1: LIPS KIT Save over 65% OPTION 2: Glamour Demo Kit (GDK) – Best value! Save over 75% SeneGence Beauty Book Distributor Guide CN071717
19
20
SeneGence Beauty Book Distributor Guide
SeneGence Beauty Book Distributor Guide CN071717
21
SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
25
Page 22
The Wish List helps to increase purchases and shows the Social Media Channels. PAGES 46-47:
SeneGence WISH LIST SeneDerm SKINCARE $35
$60
$75
$70
Silk Pore &
Fawn Golden Tan Ivory Porcelain Suede Tan Truffle
Wrinkle Minimizer Color Correcting Tinted Moisturizer
$55
DayTime Moisturizer
Light Medium
Dry Normal to Dry Normal to Oily
$60
Evening Moisturizer
Dry Normal to Dry Normal to Oily
$70
$60
SeneDerm SOLUTIONS $80 $55 $60 $60 $60 $55 $60 $70 $70 $60
Wish List
Sense COSMETICS
3-in-1 Cleanser
Dry Normal to Dry Normal to Oily
Advanced Anti-Aging $70 Climate Control $75 SeneSerum-C $55 EyeCrème $65 EyeLuminator $100 Collagen Night Pak w/ Brush
Anti-Wrinkle Treatment Nangai Oil Facial Resurfacer Polishing Exfoliator Dark Circle Under Eye NailExtend LashExtend Clear LashExtend Black LashExtend Brown LipVolumizer
$27
MakeSense
Pearlizer Advanced Anti-Aging
$34
MakeSense
Natural Bronze Dust Silver Rose
$27 $12 $25 $27
Copper Rose Shimmer Moca Java Shimmer Pink Opal Shimmer Sandstone Pearl Shimmer Smoked Topaz Shimmer Silver Shimmer BrowSense
Liquid Brow Color
$27
Translucid Powder Brush
$60
Adobe Almond Beige Chiffon Café Au Lait Cinnamon Coffee Creme Beige Deep Caramel Dewy
ShadowSense
Shimmer Eyeshadow
$27
BlushSense
Cream Blush
Bronze Cherry Chocolate Cherry Pouty Pink Terra Cotta Toasted Rose
MakeSense
Advanced Anti-Aging Foundation
$70
Moca Java Mulberry Onyx Pink Frost Pink Posey Sandstone Pearl Silver Violet Smoked Topaz Snow Whisper Pink
Blender/Concealer
Green Natural White
Pearlizer
Original Foundation
Almond Beige Chiffon Café Au Lait Creme Beige Dewy Fawn Ivory Porcelain Suede Tan
Auburn Dark Light Taupe
$27
Removers
EyeSense
Liquid Eyeliner
Black Black Brown
Fooops Ooops! Brush Cleaner
LashSense
Waterproof Mascara
$27
ShadowSense
Matte Eyeshadow
Amethyst Candlelight Denim Garnet Granite
Black Brown
UnderSense
Lash Builder
$27
LashSense
SeneGence.ca
46
SeneGence WISH LIST Sense COSMETICS
COLLECTIONS
LipSense COSMETICS LashSense w/ UnderSense
$27
$30
Black Brown
LipSense COSMETICS $27
LinerSense
Lip Liner
Berry Blu-Red Cocoa Neutral Persimmon Terra Cotta
$25 $25
Moisturizing Lip Balm
Gloss
Bougainvillea Glossy Gold Glitter Matte Opal Orchid Pearl Pink Glitter Rose Sand Silver Glitter
Lip Color
SeneDerm BODYCARE
Apple Cider Aussie Rose Beige Champagne Bella Blu-Red Bombshell Bravo Caramel Apple Caramel Latte Cocoa Dark Pink Dawn Rising Fire ‘n Ice First Love Fly Girl Kiss For a Cause Lexie Bear-y Luv it Mauve Ice Mulled Wine Napa Nude Nutmeg Persimmon Pink Champagne Plum Plum Pretty Plumeria Pomegranate Praline Rose Precious Topaz
$27 $20 $55 $27 $60 $40
MakeSense
$147 Original Collection
Body Wash Body Scrub Body Lotion Hand Cream Detoxifying Mask Body Cream
MakeSense
$167 Advanced Anti-Aging Collection $67
SeneDerm SUNCARE $60
LipSense
Lip Collection SeneDerm
$180 Powder Collection
Self-Tanning Bronzing Coconut Milk
SeneDerm
$129 BodyCare Collection
SeneDerm COLLECTIONS $225
SeneDerm
SkinCare Collection
Dry Normal to Dry Normal to Oily SeneDerm
$245 Advanced Anti-Aging Collection MakeSense
Purple Reign
Roseberry Samon Sheer Berry Strawberry Shortcake
$180 Solutions Enhancement Collection
SeneGence.ca
47
PAGES 48: Purchase Products or Become a Distributor, contact : SeneDermToSKINCARE @SeneGenceInternational
SENESCENCE Process of aging
22
July 2017
+
INTELLIGENCE The capacity to acquire and apply knowledge
@SeneGence_Intl
SeneGence
@SeneGenceInternational
SeneGence International
@SeneGence_Intl
senegencebyjoni.com
?
What’s in the name
48
Now let’s decide which of these items you are taking home with you today and which of the items you’ll want to receive as a Hostess. You can earn products at your Glamour Demo, or when you ‘partner for profits’ for outside orders, or even at your favorite charity or women’s group. I also have a preferred customers monthly email program (SeneService) that will keep you upto-date on new Products and Promotions. Over time, you can become a SeneBeauty from head-to-toe.
+
SYNERGY The working together of two things to produce an effect greater than the sum of their individual effects
=
SENEGENCE Long-lasting and anti-aging products that really work!
8561 Commerce Court | Burnaby, BC V5A 4N6 | CAN | 289.278.0158 | senegence.ca
Social Media • Social Media Channels – Connect with SeneGence on all six of our social media channels for daily beauty tips, makeup looks, and chances to win great product prizes with giveaways!
SeneGence.ca
SeneGence Beauty Book Distributor Guide
Emphasize Distributor Benefits & Options To maximize long term residual and take advantage of the SeneGence Distributor product income and Downline commission schedules; the rule of thumb is - “Concentrate on sponsoring and default to sales.” Distributors should flip through each of the pages of the SeneGence Beauty Book (and Distributor Guide), presenting the information to the guests as if they were talking to a group of potential Distributors; as if each were to become a part of the SeneGence Distributor base doing the stated action. Our statistics show that 9 out of ten women who try SeneGence beauty products will purchase the product….so the Demo-ing Distributor should concentrate on identifying who at the Demo will become Distributors (at least 2 out of every 5 guests will become SeneGence Distributors). By approaching the Glamour Demo in this manner, guests begin to visualize themselves as Distributors. They become aware that the majority of information they need to know is contained within the Beauty Book or they may know someone they believe would like this type of opportunity. Some of the attendees will begin to identify with the Distributor and will be inspired by their story. The Demo-ing Distributor gives every guest an opportunity to begin processing and internalizing the information as a career opportunity. As they complete each page of the presentation they communicate a complete and accurate picture of what the products are and how they are sold, what the company is about and what type of an organization they may join. The Distributor may rest assured they have covered each one of the critical points needed to give potential Distributors enough information to further pursue exploring the SeneGence Opportunity, if that becomes the intent and desire of the guest.
The Next Step – Choices & Options Bravo! You’ve successfully guided the Demo guests through the presentation by teaching guests about our amazing anti-aging skincare and colour technology and allowing them to sample the products on the back of their hands and on their lips. Throughout the presentation the guests have been told they have choices and options based upon the decision they make that is best for them….to choose to become a Customer or a SeneGence Distributor. At this point, you must determine which of the two decisions they have each made and then proceed to outline their next options. You’ll want to sell SeneGence Products to each guest regardless of the choice made and book: • SeneBlends Demos for guests who choose to become Customers • Launch Demos for guests who choose to become Distributors The next section in this guide will explain how.
26
SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
Section VII: Customer and Distributor Choices & Options Closing the Demo A Pro is always closing the sale ... and you are constantly closing in a natural, friendly, and non-pushy manner that maximizes potential sales and future commission income when you utilize the LIP Prompts and instructions as outlined in the Beauty Book Distributor Guide. In fact you begin to close during your opening remarks, “….at the end of the Demo each of you will choose either to become a Customer of the product, paying suggested retail from me; or a Distributor of the product purchasing the product directly from the company at a minimum of a 20% discount.”
Guests’ Choices and Options The goal at every Demo is to ensure guests feel comfortable making purchases and bookings after deciding between the choice to become a Customer or join SeneGence as a Distributor. Time-and-time-again, prompted by LIP Prompts or Instructions, you offered both Customer and Distributor options for: purchasing or earning products, for ‘partnering for profits,’ booking Demos to earn product or for training, and for becoming a Distributor or simply becoming a Customer. The choices they make determine their options. Just as you offered product and usage guidance throughout the Demo, you also must you guide them through the choices to become a Customer or a Distributor. As the Demo comes to an end, guests are beginning to crystallize the choice that is most immediately optimum for them. You need to know which choice each guest has made before you can determine which options to outline for each of them. The Distributor then leads each guest through the available options:
Purchase Options
What beauty products do they want to take home and which to earn or replace?
Booking Options
What date and time would they like to schedule their Glamour Demo, SeneBlends, or Launch Demo?
Payment Options
How would they like to pay for their purchases today? 1. Cash 2. Check 3. Credit Card 4. Half payment now; earns other half as Hostess Credit - Would they like to earn products by: • Glamour Demo Hostess • Take Outside Orders • Partner for Profits
Clearly and Distinctly Ask for the Choice
After the product and option presentation, before you can best advise guests on specific booking, purchase, and distributing options available to them you must first determine which choice they’ve each made; conclude the Demo by asking each guest; “Have you chosen to become a SeneGence Customer or a SeneGence Distributor?” Generally speaking guest choices and options lead to five distinct end results: 1. Guest did not Purchase Product 2. Guest becomes Customer, Purchases Product SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
27
3. Guest becomes Customer, Purchases Product, and Books Glamour Demo 4. Guest becomes Customer, Purchases Product, Books Glamour Demo, and Becomes a Potential Distributor. 5. Guest becomes Distributor, Purchases Product, and Books Launch Demo Solicit the choice from each guest. Wait for response from each one of the guests. As you ask each around the table direct those according to the choice each has made. It may look something like this:
Glamour Demo Choices: Customer or Distributor?
Guest #1 Choice:
Customer Guest #5 Hostess Choice:
Distributor
Guest #2 Choice:
Average Glamour Demo
Distributor
5 Guests 3 Customers 2 Distributors
Guest #4
Guest #3
Choice:
Choice:
Customer
Customer
Customer Choice Booking and Purchase Options
Those guests who are excited to book a SeneBlends Demo to learn more about makeup, a Glamour Demo to earn hostess credit, take outside orders or to ‘Partner for Profits’ to earn products will do so. Other guests will be more comfortable to simply buy product from you and remain your loyal Customer. The choice is theirs … Be sure to offer the choices! For those who do not wish to pursue another option, simply take their order and help them choose their products. The goal with each guest who becomes a Customer is to help: • Make purchase selections • Offer payment options • Book private SeneBlends Demo or Glamour Demo • Make additional contacts through each Customer if possible by Partnering for Profits or taking Outside Orders
Customer Choice Booking and Purchase Example
A typical Customer booking scenario at the close of a Glamour Demo would look much like this:
Glamour Demo Customer Purchase & Booking Options
28
SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
Guest #1 Choice:
Customer
Purchased Product Booked SeneBlends & Demo
Guest #5
Hostess Choice: Distributor
Guest #4 Choice:
Customer
Purchased Product Only
Guest #2
Average Glamour Demo 5 Guests 3 Customers 2 Distributors 2 Bookings
Choice: Distributor
Guest #3 Choice:
Customer
Purchased Product Taking Outside Orders
Basic Booking Dialogue
Here are sample dialogues outlining options for guests who become Customers: Distributor: “Have you chosen to become a SeneGence Customer or a SeneGence Distributor?” Guest: “I think I’ll become a Customer.” Distributor: “Great! I need good Customers. Let’s complete your Customer Purchase receipt by completing the information at the top and transferring the items you’d like to take home with you today from your Wish List onto the order form. I’ll come back to answer any questions you may have and to explain your next set of options.” Move onto other guests to solicit their choices. Once completed begin again for the next set of options: What date and time would they like to schedule their SeneBlends makeover? (Or Launch Demo if they’ve chosen to become a Distributor) Distributor: “Let’s determine a time that is best for you to hold your SeneBlends makeover (or Demo). Which is better – the beginning or end of the week? Guest: Wait for answer and offer a choice between two different applicable days. Distributor: “Wednesday or Thursday?” Guest: Let them choose a day. Distributor: “Morning or afternoon?” Guest: Let them choose a time period.
SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
29
Distributor: “10:00 am or 11:00 am?” Guest: Let them choose a time. Once completed determine with each: What beauty products do they want? Distributor: “Let me help you with your selections.” Help with shades and formulations and answer product questions; then ask: Would they like to earn products as a Hostess? Distributor: “Since I am coming over next ____ for your SeneBlends, why don’t you plan to have some of your friends and neighbors drop by an hour later? That way you can take home everything you want today, pay for half of it … and earn the remaining balance based upon the sales at your Demo in the Hostess Appreciation Program? It’s just as easy for me to do because I’ll have everything we need with me for your SeneBlends.” Guest: Let them agree/confirm Distributor: “Great! You should invite 20 friends and coworkers because out of every 20, five will actually make it. This is my career, and I take it very seriously. Feel free to invite lots of women because I promise I will be there. You can count on me, and I know I can count on you.” Distributor: “How would you like to pay for the items you take home today?” Answer any questions and and book their Demo.
Maximize Your Exposure
Your Customers can lead you to many other potential Customers. Here is a sample dialogue to book an office Demo or earn products by taking outside orders, ‘Partnering for Profits,’ or booking an office Demo to meet greater numbers of potential Customers: Distributor: “If money were no object, what products would you like to take home with you this evening?” Let her tell you all that she really wants. Distributor: “Fine, let’s get you started on all that you want, you may pay for half (plus retail tax) and earn the balance by taking outside orders, partnering with me, or scheduling an in-office Demo. Do you work in a building with other women?” If the answer is YES, ask: Distributor: “Do the girls take a lunch break in a break room? I will be happy to come at that time. Or, would it be best to book the Demo right after working hours?” If the answer is NO, ask: Distributor: “Do you have friends or family you believe will be excited to try these products? If so, I will be happy to provide you with Beauty Books and Customer Receipts so that you may share this with your friends and earn credit towards more product.” If she is not interested in that option, offer: Distributor: “I have another way. We’ll ‘Partner for Profits’…. I have gift baskets you may take to work to sell for the Holiday season. We will split the profits and you can earn credit towards the items you want. Does that sound fun? Great!”
30
SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
This selling and booking technique is designed to offer choices and let your Customers feel good about their purchase and booking options. Most often, your excited future Hostesses are your prospective new Distributors. You are training them at this initial Demo by your actions. They see how simple the process is and how easy it is to sell this technology. Customers are entered into your Customer database through the SeneService program found in your SeneGence Distributor Back Office. Please refer to the Great Customer Care section of this guide for more information.
Distributor Choice Booking and Purchase Options
Sponsoring and building a downline becomes a natural and expected result of Glamour Demos. Simply delivering the SeneGence Choice to become a Customer or a Distributor sets the stage and gives others the opportunity to contemplate becoming a Distributor throughout the Demo. Because each guest may make his/her own choice, Distributor performance pressure to build Downlines is eliminated. Offering the SeneGence Choice will capture a greater number of those guests looking for an opportunity. The goal with each guest who becomes a Distributor is to help: • Make purchase selections • Offer payment options • Book Launch Glamour Demo • Set up initial training
Distributor Choice Booking and Purchase Options Example
A typical Distributor launch booking scenario at the close of a Glamour Demo would look much like this:
Glamour Demo Distributor Purchase & Booking Options Guest #1 Choice:
Customer
Guest #5
Purchased Product Booked SeneBlends & Demo
Guest #2
Hostess Choice: Distributor
Earned Product Purchased Additional Product Will Replace Products Booked Launch Demo
Guest #4 Choice:
Customer Purchased Product Only
Average Glamour Demo 5 Guests 3 Customers 2 Distributors 2 Bookings
Choice: Distributor Purchased Product Paid in Full Booked Launch Demo
Guest #3 Choice:
Customer
Purchased Product Taking Outside Orders
SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
31
Basic Booking Distributor Dialogue
Here are sample dialogues for guests who chose to become a Distributor: Distributor: “Have you chosen to become a SeneGence Customer or a SeneGence Distributor?” Guest: “I think I’ll become a Distributor.” Distributor: “Great! I’ll be happy to get you started and train you. Complete the Distributor Application and Agreement and I will return to explain your next set of options.” Next you need to know from each guest who chose to become a Distributor: What date and time would they like to schedule their Launch Demo? Distributor: “Let’s determine a time that is best for you for your Launch Demo. Which is better – the beginning or end of the week?” Guest: Wait for answer and offer a choice between two different applicable days. Distributor: “Wednesday or Thursday?” Guest: Let them choose a day. Distributor: “Morning or afternoon?” Guest: Let them choose a time period. Distributor: “10:00 am or 11:00 am?” Guest: Let them choose a time. Distributor: “Great! We can split the profits and sell my products and use your half of the profits to place your first order if you’d like (or you can pre order your own inventory and keep all of the profits, DDSO, or CDO). You can keep all of your Customers and we’ll book your next Demos and probably sponsor your very first Downline Distributor. You may invite 20 friends and coworkers because out of every 20, five will actually make it. This is my career, and I take it very seriously. Feel free to invite lots of women because I promise I will be there. You can count on me. “ Once completed determine with each: What beauty products do they want? Distributor: “Although you’ve chosen to become a Distributor today you may still take home products with you. Take home whatever you like and pay me for them at suggested retail or replace the products by ordering replacement products within your first order to the company. Which would you like to do?” The point is to let them take home the products they are excited about using and schedule their launch Demo to get them off to a great start in their new SeneGence business.
Overcoming Objections Some guests simply cannot make a decision. What to do? Booking Demos isn’t about “asking” someone to do something for you, it’s giving an “invitation” to someone to receive free products, have fun and learn about our fabulous products. Those who are wavering should be encouraged to book a Demo, invite their friends to listen to their reactions, watch the Demo again, and then decide if it is something they would like to do. If it is, the Demos booked at that next event will belong to the new potential Distributor to help launch his/her business.
Invite, Compliment, Close (I.C.C)
This conversation is as easy as I.C.C. - Invite, Compliment, Close. Here is a sample dialogue showing how to book someone who can’t seem to make up his/her mind.
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SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
(Invite) “Hi _________, I would love to get together with you and your friends for some fun & Glamour. (Compliment) “You … are so much fun / are so nice / love playing makeup… and I just know we would have a great time, and you could receive FREE PRODUCTS! (Close) “If we were to get together, thinking about your friends & family, what would be better, a ______________ or ______________ ?” (week night) (weekend) (morning) (evening)
Trigger System
Your goal is to help the Hostess by identifying the issue and resolving it by selling the fitting benefits. Use this trigger system to help you.
Objection Too busy
Don’t know enough people
Trigger
Words to Say
1 Hour Demo
“I have the perfect Demo for busy people like you, It just take 1 hour and you’ll still qualify for all the Hostess Gifts”
Handful of friends
“What’s great about our Demos is that it only takes a handful of friends to be successful”
After you answer the objection, go back to the Close: “So if we were to get together, what would…….” Sometimes people have a difficult time articulating why they may feel apprehensive about booking: “Tell me ____________, what’s keeping you from having a Demo right now, maybe I can help?” There are some instances when you can’t book; you’ll never know why so keep the door open for future bookings: “It sounds like it’s not a good time for you right now. Would it be ok if I call you in the future?” If you do not book a guest, always ask for referrals … “I’m trying really hard to build my business in this area and I could really use your help. Do you know of anyone who likes makeup or skincare, could use some extra money, or just loves getting together with friends? It could be a friend or relative.”
Wrapping It Up After taking orders, completing the Customer Purchase Receipts and booking future Demos with each guest in attendance, fill all orders.
Include Accessories
Include in orders SeneBlends Palettes or Body Pooof where applicable. Refer to Tips and Tools section of this guide for more information and refer to the SeneGence Distributor Supply Order Form found in the SeneGence Distributor Back Office to view a list of all Accessories available for purchase.
Up-Sell with Sample Sizes
Include one set of sample size SeneDerm SkinCare or Foundation Testers for those who did not purchase or those products. Sample size SeneDerm provides a great reason to up-sell during the next day follow up phone call. Refer to Tips and Tools section of this guide for more information and refer to the SeneGence Distributor Supply Order Form found in the SeneGence Distributor Back Office to view a list of all Sample Sizes available for purchase.
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Remember the Media
SeneGence DVDs and CDs help to make you more effective and professional. They help validate you, your career opportunity and your products. You will sponsor more and retain more Customers simply by reviewing of the DVDs and CDs as a business practice. (There are dozens of ways to use the DVDs and CDs). The SeneGence Story DVD is entertaining and educational. It is a very professional tool that will help to facilitate your relationship with each guest. The DVD and CDs help to educate both Customers and potential Distributors about the products. Often, you will find they share them with others. New potential Distributors will appreciate viewing the Career Opportunity DVD. You will retrieve the DVDs and CDs from your guests after your follow-up phone calls. Record onto their Sales Ticket which tool you provided to each.
Benefits of Media
It is suggested that Customers/New Distributors view all information at a time when they can concentrate on the contents. They need to hear the information clearly to better understand the benefits of the products and company. Existing Customers are a Distributor’s best source for new Customers. Customers who are committed to the products will spread the word and are a great source for referrals. Additionally, excited Customers/new Distributors may not only decide to become Distributors, they may share the DVDs and CDs which may lead to additional potential Distributors. Refer to Tips and Tools section of this guide for more information.
Paks for Future Business
If you know a particular woman who works in a building or is involved in activities where she is around many women and she did not book a Demo, it is a good idea to include a Glmaour Demo Hostess Pak (including an Outside Order Form) or a Partner for Profit Form with her purchase. Also, be sure to place a follow up phone call, as she is more than likely to book a Demo or to take orders from associates. Along with purchases, include Glamour Demo Hostess Paks, or Potential Distributor Paks (refer to Tips and Tools section of this guide for more information) to your new SeneGence Customers, Hostesses, and prospective Distributors. Tell your future Hostess you will be in touch with them the following day to review how to have a profitable and fun Demo. Confide in them you’ve included some information about the company because you believe that after her Demo, she should become a SeneGence Distributor. If she is not interested, maybe she knows of someone who is. For all of the women who purchased product and did not book a Demo, but who you’ve learned work with other women, when giving them their products, inform them you are including an Outside Order Form or Partner for Profit Form and an extra Beauty Book with their purchase. They may find that when they go to work, others may want wonderful SeneGence products. She can easily earn extra products by simply filling out the Customer Purchase Receipts and submitting them to you. Place all items in a SeneGence Product Bag.
Packing Up
Packing up should be simple because other than the mirrors, display products, testers, Demo containers, paper work, paks, etc … that easily fit into your roller tote, there is very little to pack for a Demo as you’ve given necessary items out to others - other than un-purchased inventory, of course. Thank the guests for their time and remind them that you’ll be speaking to each of them tomorrow by phone. Depart. Your goal is to be in and out in 1 ½ to no more than 2 hours. Others are watching how long the Demo takes. If it only takes an hour or two those contemplating the idea of becoming a SeneGence Distributor may believe they have time to fit this business into their busy schedules. Every woman becomes your business partner in one way or another. Their satisfaction is your gain. Happy Sales!
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Section VIII: The Day After: Sales, Bookings, & Sponsoring The Day After: Sales, Bookings & Sponsoring Demo Sales, Bookings and Sponsoring efforts almost always increase and in some cases double in the day or two following the Glamour Demo as long as the Distributor follows up and follows through with each of the Demo guests as promised during the presentation. The majority of guests will begin to think about opportunities they already have to share the products with others and to think about the possibilities of the career after they have left the commotion of the Glamour Demo. Additionally, those who purchased a small amount of product to see if it really works may now be very excited about further purchases by the time they receive your call and will often purchase more.
Follow Up Phone Calls Follow up phone calls are a very important business practice and must be made to each and every guest, regardless of whether they purchased products or not. Demo sales totals should not be calculated until after the follow up phone calls have been completed. Follow up phone calls made within 24 to 48 hours of each Demo may dramatically increase the totals of the both sales income and commission income earning opportunities.
Second Chance
Guests usually hear the information contained throughout the presentation for the very first time during the Glamour Demo. Most people do not make decisions that involve purchase or time commitments the first time they hear the information. They need time to absorb the information and to think about it. Each person’s perception of investment and commitment is different. They will not hear all of the information; they hear it in selective fragments and they will not remember all that they heard. Follow up phones calls are the second opportunity a SeneGence Distributor has to offer the guests opportunities to purchase products, book Glamour or SeneBlends Demos, and/or to become a SeneGence Distributor. During the phone call, have on hand the guests’ completed Customer Purchase Receipts from the Demo so that you may properly suggest additional items not purchased and view the list of any accessory items given to each guest. You’ll need a Beauty Book, extra Customer Purchase Receipts, a calculator, and your date book near by.
Follow Up Phone Call Dialogues
When making follow up phone calls, always immediately identify yourself and ask if they have a moment to talk. If they do not, ask for another time that is convenient for them. Thank the guest for taking the time to attend the Demo and mention it was a pleasure to have had the opportunity to meet and get to know them. Here are some suggested follow up phone call dialogues for the 5 types of Guests a Distributor may have encountered during a typical Demo, based upon choices made by the Guests. 1. Guest Did Not Purchase Product 2. Guest Becomes Customer, Purchases Product 3. Guest Becomes Customer, Purchases Product, and Books Glamour Demo 4. Guest Becomes Customer, Purchases Product, Books Glamour Demo, and Becomes Potential Distributor. 5. Guest Becomes Distributor, Purchases Product, and Books Launch Demo
1. Guests Did Not Purchase Product
This individual, though rare, did not purchase product, book a Demo, or state they might be interested in becoming a Distributor. Do not query the guest who does not make a purchase in front of other guests. She may have to offer an excuse that might preclude her from taking positive actions as a result of a private conversation between a Distributor and the guest later. It is best to talk with her privately during the follow up phone call. Do not assume she did not like you or the product. Assume she may be following a budget or some other issue and the timing was not right for her to purchase the product. SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
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The goal of this follow up phone call is to find a way for this Customer to earn product or to become a Distributor so that she can earn extra money herself. If money is the issue (you may never know) and she is willing to do the work, book a Demo to earn desired products, Partner for Profits, or let her take Outside Orders. Distributor: “I hope you enjoyed the Demo and the product.” If the response is positive try to find a way to make her feel comfortable and open about your offers: Distributor: “I know with so much information presented and so many choices to make, it is difficult to understand it all the first time you hear it. I know you love the product and now that you’ve had a little time to think about it, I am sure you know of some of your friends or work associates who would love to try these products. Let’s ‘Partner for Profits.’ It is a program that allows me to share the profits with my Customers. Here’s what I can offer: I will give you sets of products to take to work and around to where ever you go throughout the week. Sell as many as you can. At the end of the week we’ll tally it up. Or I will conduct a Demo for you at a location of your choice, with any number of guests you choose, and we will split the profits. With your share of the profits, you may purchase products, or even better, use the funds to become a SeneGence Distributor and begin making your own profit! I will teach you how!” If the response was negative, be gracious: Distributor: “I am sorry it was not as you expected. If you can think of any reason or you wish to ask a question about the products or the company, please feel free to call me. My number is on the Beauty Book I gave you last night.”
2. Guest Becomes Customer, Purchases Product
This guest purchased product and did not book a Demo or state they are interested in becoming a Distributor. These Customers purchase everything from a LipSense Collection all the way up to the entire product line. Consider the following: Most consumers will allow themselves a certain purchase limit each time they spend money. They may have purchased their limit at the Demo and are willing to purchase more when you call. Some of the guests are looking for confirmation that the products really do work and purchased only a few products to prove it. Having had a chance to prove their value, by the time you call, these guests may be ready to purchase more. Many guests will share the products with work associates and friends in the next day or two. They may begin to imagine that they could indeed make money selling the products or because of the excitement of others, they may now be willing to book a Demo. The goal of this follow up phone call is to ‘take it a step further’. For these Customers you – • Educate - to reinforce Customer retention for reorders and review product usage and instructions. Ask if they have had the opportunity to watch the SeneGence Story DVD. • Sell - Make additional purchase suggestions to expand her selection (at the very least another Gloss!) • Book - Ask if she has shown the products to others and as a result would she like to book a Glamour Demo or perhaps she would like to book a SeneBlends Demo for herself. She is free to invite a friend. How about taking outside orders to earn product? • Sponsor - Since she and her friends are excited about the products, she should consider becoming a Distributor. • Ask for referrals – Do they know of anyone who may be interested in the product or becoming a Distributor. Distributor: “Thank you so much for your order. Let me review the instructions for you … Have you shown the product to the women at work? Great! Let’s book a lunch Demo. You can earn more products to add to your selections.”
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“Did you watch the DVD I gave you? You may want to consider becoming a Distributor. We’ll talk about it when I come for the Demo ...” If she does not wish to book a Demo, make purchase suggestions, offer to ‘Partner-for-Profits’ by taking products to work or ask if it is possible to arrange a Demo through her office manager.
3. Guest Becomes Customer, Purchases Product and Books Glamour Demo
This guest purchased products, booked a Glamour Demo and/or SeneBlends Demo, and has no interest in becoming a Distributor. These social creatures like to have get-togethers for her friends and associates. Although they may seem to be the perfect potential Distributor, they may have no desire to be their own boss or change their lives. If they are not interested in becoming a Distributor you can bet they know someone who is. Let gracious ladies like these be the great hostesses that come naturally to them and let them host for all of their ladies groups and organizations. This guest will lead you to more Demos and new Distributors! The goal of this follow up phone call is to confirm and coach her through having a successful Glamour Demo and restate other future possibilities. • Review product usage and instructions • Confirm date and time of Demo • Review and coach through Hostess Program • Set SeneBlends Demo prior to Glamour Demo (she’ll look amazing and help increase sales during the Glamour Demo) • Explore ‘Partner for Profits’ opportunities for the charities of which she is associated Distributor: “I am looking forward to meeting your friends at the Demo.” (Review the above suggestions) “ Let’s review the Hostess Pak.” “Since you love the products so much, would you like me to arrive an hour earlier to customize a SeneBlends Look designed just for you? Good …” “How many women’s organization are you affiliated with? I’d like to ‘Partner for Profits’ with you. You may keep the profits or donate them to the charity of your choice.” “Do you know anyone who you believe would enjoy doing what I do?”
4. Guest Becomes Customer, Purchases Product, Books Glamour Demo, and Becomes Potential Distributor
This guest likes the products and is excited about the prospect of becoming a Distributor but needs more time to contemplate the possibilities. She may need to hear how her friends react, learn more details about the company, the products, or even the Distributor. Perhaps she needs time to finish other projects before she can make a commitment. She may need to first see the improvement in her skin due to our products. The important thing is to give her room and not to pressure her. Allow her to enjoy hosting a Glamour Demo. The experience will prove to be invaluable should she decide to join. Provide information on whatever she may desire to learn more about or address her interests or concerns. The goal of this follow up phone call is to determine what the potential Distributor needs to help make an intelligent decision. • Review product usage and instructions DVD or CD • Review Glamour Demo Hostess Pak • Confirm date and time of Glamour Demo or SeneBlends Demo • Determine if any additional information is needed • Answer questions about the business of SeneGence and help determine where she will find her initial Customers. Distributor: “I am so looking forward to our Demo…. (Review product usage instructions and hostess instructions. Confirm date and time.) “I know you are contemplating becoming a Distributor. I sent you home with a packet of information about the company and a DVD. Have you had a chance to review any of the information? Another source for information is SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
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the web at SeneGence.com. Do you have access? I can walk you through the site and explain some of the other features and support tools available to support Distributors. We can do that over the phone, if you like.” “I’ll come a little early for the Demo to explain the Distributor Compensation Plan to you. If you’d like, your husband may enjoy hearing it as well...” “By the way, if you decide to become a Distributor before the Demo, I will be happy to give to you the Glamour Demos that are booked by your friends as your Launch Demos to get you started in your career.”
5. Guest Becomes Distributor, Purchases Product and Books Launch Demo
This guest recognized a good thing when she saw it. She completed a Distributor Application while at the Demo and gave it to you to enter when you returned to your home office computer. She loved the product and took some home, paying suggested retail. She also booked her Launch Demo and you sent her home with a Hostess Pak. The goal of this follow up phone call is to Coach her through having a successful Launch Demo and to schedule training. • Review product usage and instructions. • Advise her to watch the SeneGence Story DVD and Career Opportunity DVD you gave her (You want those back when she receives hers contained in the GDK and NDK). • Determine initial sales goals for her Launch Demo • Map out a weekly training plan – Company Webinar; meet to review weekly efforts, results, and company information. • Review Fast Start options and progress • Place initial order • Arrange to have her attend a couple of your Demos Distributor: “I am calling to go over the Hostess Pak I gave you and to schedule your first training. Let’s go over the Demo details first …” (Review Hostess Pak information and discuss Plans) “There is a SeneGence Training Event scheduled next ________ at ________. It is conducted by _______. You need to schedule this date and time to be there. You can come with me. I’ll pick you up.” “In the mean time, let’s get together for the first steps to get you off to a successful start. As I told you there are many ways SeneGence makes available for a Distributor to build their business. I’d like to explain the ‘Fast Start Program” to you and determine which kit best meets your needs. Let’s look at our schedules to find the earliest period of time that works for both of us.” (Set Date) “Between now and then, be sure to read all the information I sent home with you and watch each of the DVDs. By the way, have you thought of a friend or family member who might possibly join you in this career? It’s even more fun with a friend. If you think of someone, bring them to our meeting.” “I have a Demo tomorrow evening. Are you available to come as my assistant and begin your training?” As you can see through the dialogue samples there is a myriad of ways in which you can professionally and quite naturally increase sales, bookings, and sponsoring with Day After follow up phone calls.
Powerful Pluses of Follow Up Phone Calls
Follow up phone calls confirm for Customers the Distributor’s professionalism and interest in them and their individual success. Continued and consistent contact from the Distributor offers additional opportunities for Customers to learn more about their options as a SeneGence Distributor, to purchase the products, learn more about the company, and the opportunity to know their SeneGence Distributor better. Follow up phone calls usually lead to more earnings and more possibilities. Follow up phone calls increase profits by providing appropriate clarity to the information first heard during a Demo. Well informed and good instruction produces additional product sales, better Customer relations and greater Customer retention for reorders, creates more bookings, and makes possible new potential Distributors.
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Section IX: Great Customer Care Great Customer Care SeneGence has many different types of programs, support, educational events, and processes that help to provide great Customer Care to both Distributors and Customers. Think about it, the Distributors who join SeneGence from your Demos are also Customers, like Customers from your Demos, only they are Customers in a different way and need directing in a different way. Regardless, great Customer Care can be easy and should be immediate to get both Customers of the product and Distributors of the product off to a great start. Please refer to the SeneGence Distributor Training Guide for detailed information on Customer Service and Downline Distributor Sponsoring and Development. Great Customer Care often begins with a single meeting between a guest and a Distributor during a Glamour Demo and becomes a year round project. Residual incomes from reorders of Customers who use SeneGence products greatly enhance monthly product sales income if properly planned for. Adopting the motto “Once a Customer, always a Customer” will serve Distributors well. Each Customer not only provides immediate, initial income from first time product purchases, but pays off in unforeseen multiples for product purchases of refills and new items. Satisfied Customers generally order new products as they are launched. Little time is required to reap the benefits of these types of multiple profit earning opportunities.
SeneService E-Blast Customer Support Program Customer Service made easy! This is a monthly email correspondence sent from SeneGence on your behalf, to your Customers. The content keeps them informed about new products, opportunities, tips and most importantly, keeps your Customers in contact with you. Each SeneService e-blast contains information such as product offerings, company specials, booking and sponsoring offers, and interesting tips and information on skincare and glamour. Individuals who order products from you through your SeneSite or whose names and e-mail addresses are entered manually by you will receive the SeneService E-Blast once each month. You may enter your Customers into the program by going to SeneGence Distributor Back Office> Business>Customers> SeneService Emails.
SeneSite The SeneSite program is a 24 hour e-commerce tool that allows you, the individual Distributor, to have your own customized web page, which becomes the home page and portal to the company website www.SeneGence.com. It also includes a Customer tracking system. It is highly recommended to, from-the-onset, use the SeneSite Customer Tracking Tool for an efficient form of communications with those clients who are online. There are many benefits to the SeneSite program: • Convenience of “one-click” shopping for your Customers • Exposure to the latest products and company information for your Customers • Referral and lead programs that are directed to SeneSite Distributors, by zip code, on a rotating basis • Subscribers receive access to additional tools in their Distributor area including a customized home page, access to downloadable presentation files in the SeneLibrary, SeneMail for creatively formatted e-mails, and other functions necessary to manage your SeneSite • Go to your Distributor Back Office or SeneGence Distributor Hand Book to learn more.
Reorders
Reorders can actually become a larger portion of a Distributors’ monthly income than immediate sales from Demos, due to a continually increasing customers need only one or two meetings with a Distributor to learn about the benefits of our products.
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A One Time Sale Can Mean Long Term Profits
Immediate product purchases at initial Demos become the profit earnings for the Distributor for the time spent during the visits. Residual reorder earnings continue to build with each passing month. Additionally, sales and profits increase as Distributors continue to introduce the Customer to products not previously purchased during the initial Demo along with their standard reorder product purchases. The chance of retaining a Customer as a reorder Customer is significantly increased by good Customer service practices. Good Customer service begins within twenty four (24) to forty eight (48) hours after any one Customer has purchased SeneGence products. A Distributor should always call each and every new Customer to answer any questions they may have since purchasing the products, regardless of the product purchase selection. During the conversation, reiterate usage instructions and over come any objections. (This is a great time to ask for referrals, for outside order offers, offer to conduct a Demo for them elsewhere, and of course, extend the ‘SeneGence Choice to become a Distributor.)
Organize Customer Care
To capitalize upon the available profits from residual income reorders, one must get organized from the start. Devise a system by which you may alphabetize Customers, call them within twenty-four (24) to forty-eight (48) hours after initial product purchases, and every thirty days (30) after that. The “every thirty day” phone call will set up a product refill pattern for each Customer. Some Customers will need product in thirty days, some forty-five days, and some sixty; depending upon personal usage habits. Organize these Customers into a dated monthly file for efficiency.
Always Up Sell
When placing the calls, be sure to “up sell”. Take note of previous sales and tracking tickets for products yet to be purchased (each Customer’s sales tracking tickets should be stapled onto their card file). Teach them about and sell them new products during the call. The goal is to create a Customer Reorder file full of “Complete SeneGence Customers” for optimal return. Note children, birthdays, anniversaries, work place, etc. This data will become very valuable as you devise more sophisticated Customer service programs.
Customer Reorder Retention
The percentages of one-time Customers who become reorder Customers vary from Distributor to Distributor. Just as it is impossible to predict every Demo’s initial sales totals, it is also impossible to determine which new Customers will remain loyal reorder Customers. This is where the Distributors personal touch and good Customer service comes into play. Obviously, the greater percentage of Customers that remain Customers, the larger and more profitable your residual reorder income becomes.
Tracking Reorder Profits
Tracking Profits from Reorder Income takes time. Reorder income and the numbers necessary to determine your Customer retention percentages upon which to estimate monthly and annual earning income will take six months to a year to effectively identify. Distributors must give themselves time to establish an average monthly new Customer count, compounded monthly with existing reorder Customers, to determine the average reorder value per person.
Distributor Care Upline Distributors help to direct Downline Distributors to success. You are not solely responsible for any one new Distributor’s personal success, but it is the Upline’s responsibility to conduct a Launch Demo and to arrange trainings for New Downline Distributors on dates and times that are mutually beneficial. Trainings may be provided by you personally, by your Upline, or by another Distributor who can offer a more convenient training location. Each well trained Distributor adds to the body of one Profitable Downline with exponential earning returns. Open communication is vital within the first month of a new Distributor’s career. Remember, this is a new venture that may appear to be overwhelming at first. Generally, a new Distributor must make decisions unlike any others in past experiences. Be sure to offer reasonable unbiased advice and guidance based upon the new Distributor’s personal goals and objectives.
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New Distributor Guidance List There are a few guidance milestones in the process of setting up a new business in Direct Sales that can, if handled by a caring Upline, immensely aid in the success of a new Distributor. When at all possible help a new Distributor by: • Reviewing Product Order Options. Help place initial orders based upon new Distributor’s sales goals. • Encouraging them to sign up for a SeneSite. • Meeting together to review all of the contents of the Glamour Demo Kit. • Explaining Fast Start and SeneSharing programs and options. • Helping to organize Demo set up and supplies. • Making sure the new Distributor knows how to Coach the Hostess • Attending initial training events with Distributors (even if that means attending company weekly webinars). • Arranging for new Distributors to assist you at two of your Demos as your assistant. This is the best form of hands on training for the new Distributor and, in turn, she’ll help you pack/unpack and fill orders. • Offering to conduct a Launch Demo and assist new Distributors with their first two Demos. • Calling your new Distributor after her first half-a-dozen or so Demos to answer questions. Know that in the initial months of selling the products and sponsoring new downline, there will be much they have not yet had the chance to learn. • Encouraging new Distributors to track weekly sales and sponsoring efforts in the SeneGence Date Book and use a weekly sales sheet found in the Distributor Back Office. • Conducting new Distributors initial sponsoring interviews. This will help build their knowledge about the Company and the Industry. (Take with you another potential 1st line Distributor to listen and learn). • Encouraging Distributors to attend Company Sponsored Events. If you and your new Distributors agree to complete the above listed items, you’ve helped to get them off to a great start and are most assuredly guaranteed you will each enjoy a growing and prosperous experience at SeneGence.
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Section X: Launch Demo Presentation Newbies Need Training Yay, a Newbie Distributor! Let’s set her up for success, shall we? Newbie Distributors each need to book and Host a Launch Demo. Hosting a Launch Demo is great practical experience and is the very best way to get a new Distributor’s business started off on the right foot.
The Launch Demo
A Launch Demo is a Glamour Demo hosted by a Newbie Distributor and conducted by the sponsoring Upline Distributor. The Newbie Distributor is the Hostess, inviting friends & family as a way to introduce them to her new SeneGence business. The Newbie Distributor will gain valuable insight as a Hostess and fully understand the processes her future Hostesses will be utilizing while preparing to host their own Demos. This alone will help the Newbie Distributor better Coach her future Hostesses.
Launch Demo Goals
As her Upline, you conduct the Glamour Demo for her. She will act as your assistant. Most importantly, she is there to learn as much as she can from you about the way you prepare, pack for, conduct, sell, book, and sponsor at a Demo. The goal of a Launch Demo is to help train the Newbie Distributor by teaching her how to: • Demonstrate and Sell Products • Book Future Demos • Sponsor New Distributors • Hostess Coach • Book Newbie Distributor’s Launch Demos
Demonstrate and Sell Products
The profits from the sales of products at a Launch Demo are always split evenly between the Upline Distributor conducting the Demo and the Newbie Distributor hosting the Demo. Costs are always covered by the Demo sales and repaid to the Distributor who provided the items, including supplies. However, there are a couple of choices you can make about selling products at the Launch Demo: 1. The Upline Distributor may sell her own inventory if she carries sufficient amounts on hand. If so, the costs of the inventory and supply value belongs to the Upline Distributor and the profits are split 50-50 between the Upline Distributor and the Newbie Distributor. 2. In the event the Upline Distributor’s inventory is used, the Upline Distributor may agree to allow the Newbie Distributor to replace all products sold by immediately placing an order (upon which the Upline Distributor makes 10% commission) following the Launch Demo and arrange to have it sent to the Upline Distributor. The profits are split 50-50. The Newbie may use the additional profits to order additional inventory.
Book Future Demos
Glamour Demos, SeneBlends Demos, and even other Launch Demos scheduled during a Launch Demo belong to the Newbie Distributor to help jump start her business. The goal is to book at least four Demos within her first month; two Glamour Demos and two Newbie Distributor Launch Demos with her own downline Newbie Distributors.
Hostess Coaching
Normally Hostess Coaching is conducted the following day after having scheduled a Glamour Demo with a guest from the previously held Demo. However, for a New Distributor, the Launch Demo is about the only place where she can witness you coaching a Hostess unless you schedule a time the following day to meet and together call to Coach the Hostess. Usually this arrangement is not possible, so make time to Hostess Coach Future Hostesses at the Launch Demo so that the New Distributor may learn how to do so properly.
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Sponsor New Distributors
Help your Newbie Distributor build her downline by sponsoring one or two new Distributors (your now new second line Distributors) from amongst the guests attending the Launch Demo. There is nothing better than sponsoring new Distributors and beginning to build a downline right out of the gate.
Book Newbie Distributor’s Newbies’ Launch Demos
When you show your Newbie Distributor how simple it is to book her own Newbie Distributors Launch Demos, just as you book Customers’ Glamour Demos, you’ve begun the “Cycle of Success.” Duplication and Demos makes growing your business easy and sustainable. Not only does the Newbie Distributor have future bookings to keep her business running profitably, she’s got Launch Demos that will ensure she begins to earn commission income from the get-go.
Launch Demo Follow-up Script Here is a simple and basic Launch Demo booking dialogue: Upline Distributor: “(Newbie Distributor Name), I think you’ll agree that no matter how you choose to sell the products, you need to be trained, and the best way for me to train you is with a Launch Demo. This introduces SeneGence to all your friends & family. They’ll buy product, Book Demos and some will probably join with you. You will receive all the sales credit (PV), new bookings and new recruits, and then we split the profit to help pay for your starter kit or to build inventory, and it will help to cover my expenses. Let’s pick a date & time that’s good for us both. Thinking of your friends & family, what would be better, a________ or ________? (Days); _______ or _______ ? (Period of day); ______ or ______? (Hour)” Schedule and Hostess Coach the Newbie Distributor just as if she was a Glamour Demo Customer Hostess … And the Cycle of Success continues.
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Section XI – SeneBlends Demo SeneBlends Demo A SeneBlends Demo is a one-on-one, two at the very most, appointment between a SeneGence Distributor and a Customer for the purpose of engaging in a complete colour makeover along with application of SeneDerm skincare and makeup to the face. A SeneBlends Demo is usually scheduled with a guest from a Glamour Demo who desires to try the entire product line and who would like glamour application advice and instruction from her new SeneGence Distributor.
SeneBlends Distributor Training
Initially, the SeneBlends Beauty Guide and SeneBlends Profiles will help guide you through learning multiple SeneBlends glamour application tips and techniques along with plenty of colour blending makeup tips. As well you will find make application techniques taught online at SeneGence.com when clicking through the product application buttons, or on the SeneGence International YouTube channel. Glamour training is available at the SeneGence International Headquarters as well as broadcast online twice a month during Glamour Clinics. Glamour training is also offered at SeneU, the first Saturday of every month. Check the training schedule listed in the Sentiments weekly e-mail for date availability and to register to attend. Additional Glamour training is usually available during SeneGence sponsored scheduled events throughout the year. For fun and further training we recommend attending glamour Demos scheduled in department or retail stores to learn trendy tips and techniques. If you are interested in more detailed ‘how to’ applications and prefer more formal types of training, many local colleges and business offer makeup classes for a nominal fee. As well, the internet offers unlimited makeup instruction for free.
SeneBlends Demo Preparation
To conduct a SeneBlends Demo you will need all of your SeneGence product testers and samples, inventory to sell, and virtually the same tools and supplies used for a Glamour Demo. Make sure to take: • SeneBlends Profiles (Portfolio) • SeneBlends Customer Profile • SeneBlends Silhouette • SeneBlends Palette
SeneBlends Profile SeneBlends Profiles are designed to be used by a SeneGence Distributor as a marketing tool for glamour and colour training. SeneBlends Profiles represent both yellow based and blue based looks and include the name of the SenseCosmetic shades used to reflect the featured glamour look. They are available for downloading in your SeneGence Distributor Back Office>Resources>Marketing Materials>SeneBlends.
SeneBlends
with SenseCosmetics
Concealer MakeSense Foundation BrowSense EyeSense ShadowSense Base Blending Accent LashSense LinerSense LipSense Layer 1 Layer 2 Layer 3 LipSense Gloss BlushSense Base Contouring Highlighter Translucid Bronzer Translucid Powder
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SeneBlends Profile Portfolio
The best way to carry and display the array of SeneBlends Profiles is to create a SeneBlends Portfolio with each glamour look inserted into a notebook sleeve (and this allows you to carry several copies of any one look). Use at a Glamour Demo - When discussing the SeneBlends program and the prospect of booking a private SeneBlends Demo with the guests of a Glamour Demo, pass around your SeneBlends Profile Portfolio and say something like this: “We Distributors may download SeneBlends Profile Glamour Looks from the SeneGence website, and build a SeneBlends Portfolio inclusive of fabulous, versatile looks from which our Customers may select. Take a look at these … When I meet with you privately we will choose a look you would like to replicate and customize just for you.” You will increase follow up bookings. Those who are interested in becoming a Distributor but are hesitant due to their lack of confidence in glamour and colour knowledge will be happy to learn they have SeneBlends Profiles as a resource for training and support. Use at a SeneBlends Demo – Review the SeneBlends looks (available in your Back Office) to get a good idea of what the Customer would like to accomplish during your Demo. Let her select her favorite look and proceed to teach her how to achieve the look. Recreate the look for her on a SeneBlends Silhouette if you should change some of the shades listed. Use at a Women’s Group Presentation – Pass the SeneBlends Portfolio around the room during a glamour presentation/ skincare training of any kind of gathering of women. Tell each to select a glamour look and remove from the sleeves to keep and take home. You will arrange with each an appointment to meet privately before they leave the meeting. Set your datebook on a table near the exit door and book them as they leave. Bring Hostess Paks to pass out so you can book Glamour Demos with those who would like to invite friends.
SeneBlends Customer Profile SeneBlends Customer Profile is a Customer Management Tool and a great reference when calling Customers for reorders. SeneBlends Customer Profile is available for downloading at your SeneGence Distributor Back Office>Resources>Marketing Materials>SeneBlends.
SeneBlends Customer Profile Uses
The SeneBlends Customer Profile used as a Glamour Demo placemat is an inexpensive, multi-functional Customer setting placemat. It is versatile and simple piece: • Acts as an interactive thought provoking product sales tool to increase sales. • Serves as a natural process that leads to booking additional SeneBlends follow up Demos. • Is designed to help you learn more about and manage your Customers • Helps to organize Customer reorder records for product and purchase history and the corresponding sales tickets for each Customer.
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Used at A Glamour Demo – “Each of you has in front of you a SeneBlends Customer Profile. Please use the lip pen to complete the profile. This provides me vital information about you that I will later need to help create a signature glamour look of you very own. I’ll tell you more about that later.” Completing the SeneBlends Customer Profile helps to build anticipation about the information guests will learn throughout the Demo, and then later at their private SeneBlends Demo. The Profile gives the Distributor a tool in which to make the first Glamour Demo an interaction with Potential Distributor and Customers. During the Glamour Demo presentations, after the explanation of SenseCosmetics you may want to say something to increase future bookings like: “SenseCosmetics colour technology is fully blendable. Everyone can create a look that is unique to them. I will book individual private appointments for one-on-one SeneBlends Demos where we will strip your face and create a custom glamour look for each guest at a time that is individually convenient.” Let them know that the profile sheet they filled out before the Demo will help you create their custom look based on their lifestyle, work schedule, activities, and personal tastes. This is a great way to introduce the SenseCosmetics product line to those in attendance, build guest anticipation for a future SeneBlends Demo with personalized service and glamour instruction, ultimately help you to up sell SenseCosmetics, and lead to the possibility of meeting additional Customers at the future SeneBlends Demo. Introducing SeneBlends Demos; • Builds guest anticipation for SeneBlends Demo • Guest receives from you personalized service and glamour instruction • Helps up sell SenseCosmetics • Leads to additional Customers. Use for Increased Bookings and Product Sales - Potential Distributors and Customers learn that you, the Distributor, are interested in their personal needs. It plants the seed of a future private Demo and also establishes the ‘need to know and experience more’ about a SeneBlends Demo opportunity. Providing the SeneBlends Customer Profile to potential Distributor and Customers during a Glamour Demo helps to increase the number of follow up SeneBlends Demos scheduled with the guests. Use at a SeneBlends Demo – If you do not use the SeneBlends Customer Profile at a Glamour Demo, be sure to have each SeneBlends Demo Guest complete a profile during your private appointment. Use as a Customer Management and Reorder Tool - The SeneBlends Customer Profile is the perfect Customer Management and Reorder Tool. It prompts the Distributor to elicit pertinent information about each guest that may in turn be used by the Distributor for a variety of follow up contacts with the Customer. Additionally, it helps Distributors track Potential Distributor/Customer SenseCosmetics product usage as it is an easy-to-use reference tool during follow up phone calls. File it in a notebook in an alphabetical order for Potential Distributor/Customer history tracking. This makes record keeping simple by keeping corresponding Customer sales tickets with the Profile for each Customer. The wonderful thing about using SeneBlends Customer Profile to create your Customer management filing system is that even if you do not have a sales ticket to attach to the profile (meaning the Customer did not purchase items), you have information at your fingertips to use to book future Demos or sponsoring interviews. SeneBlends Customer Profiles provide you with built-in reasons to contact each and every Customer in your database monthly, suggest new colours or products, or custom looks depending on the season.
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SeneBlends Silhouette SeneBlends Silhouette is used as a training tool by the SeneGence Distributor during a SeneBlends Demo for the purposes of instruction for the Customer. It includes a blank facial ‘palette’ and a space for listing each step of makeup application. The SeneGence Distributor records the shades of each makeup application in the lines provided.
This allows a Customer to recreate a desired look taught by the SeneGence Distributor long after the SeneBlends appointment. SeneBlends Silhouette is available for downloading at your SeneGence Distributor Back Office>Resources>Marketing Materials>SeneBlends.
SeneBlends Palette SeneBlends Palettes are used to create any desired shade of the colour spectrum by blending our creamy SenseCosmetics and long lasting liquid colour technologies together. The SeneBlends Palettes are wax coated, disposable papers and should be sold or given as a gift with purchase to Customers. They are available for ordering on the Distributor Supply Order Form.
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Section XII - Assorted Demo-ing Opportunity Ideas New Customers and Distributors are Limitless SeneGence Distributors obtain New Potential Distributor/Customers from virtually every venue SeneGence products are demonstrated. Therefore opportunities to meet new Customers and new Distributors and to book future Glamour Demos with these new contacts are virtually limitless.
WOWing
Our Customers are men and women everywhere who desire to have healthy beautiful skin … and if the women have lips, they’ll want our products! When you meet people, show them the long-lasting LipSense colour on the back of your hand … and it begins!
What is WOWing
WOWing is meeting new people, finding new friends and lead generation for future business. When people have the opportunity to see our products, especially the LipSense, their immediate reaction is WOW! Your goal is to collect names and telephone numbers to follow-up and get new Customers and new Distributors – both can lead to new Glamour Demo Hostesses.
Where to WOW
You can WOW everywhere you go. That’s how you can build an on-the-go business. Just arrive early to do your shopping, at food courts, appointments, banking, etc., and spend 30 minutes (Or as long as you like) meeting new business leads. You can also go door knocking in your neighborhood or any area you would like to build your business.
WOWing Generates Bookings When you exchange names and phone numbers with people you meet, be professional and call within 48 hours as promised. Here is a simple, sample booking dialogue: “Hi _________, my name is __________ and I met you at __________ … I am the woman with the lip colour that doesn’t come off. I promised I’d call you back to book a time that works for both of us, so you could try our products. What time is best for you, the beginning of the week or the later part of the week? Which day (Monday) or (Tuesday)? Time of day? (morning) or (afternoon)? What hour? (10:00 am) or (11:00 am)? Since I’ll be there anyway, if you’d like you’re welcome to invite a couple of your friends to come over and ‘play makeup’ too. You could qualify for free products! Great! This is my profession so you can count on me to be there … and I know I can count on you!” More often than not you can turn a wowing contact into a Glamour Demo and maximize your return opportunities. Refer to the SeneGence Distributor Training Guide for more WOWing tips and dialogues.
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Partner for Profits ‘Partner for Profits’ agreements open more options for you to make more money, to build your Customer base and to build your Downline. Both you and your chosen Partner benefit! And that just feels good! ‘Partner for Profits’ creates a partnership between you and another person for the purpose of creating a mutually beneficial and profitable event. A ‘Partner’ is one who takes part in an activity with another to create a successful business alliance. You, the SeneGence Distributor are the first part of that equation! There is a sample of the PDF Form in the last section of this guide.
What Exactly Is Partner For Profits?
‘Partner for Profits’ is another type of BOOKING! You have a very unique opportunity with SeneGence to partner with individuals who would like to temporarily sell your product and split the profits based on your prior agreement. • Build your Customer Base through partners • Build your Distributor Base through partners It’s the ultimate form of referral networking to build your business! Who is My Partner? Offer the ‘Partner for Profits’ Opportunity to the following people: • Top Customers who know the product and want to earn some money. • Average Customers - Current & Past • Financially-challenged Customer - Someone who wants to be a Distributor but has no funds to get started • Potential Distributors who want to test the water first before signing up. • Inactive Downline Distributor – Partner for her Customers; spilt first time reorder totals. • Business Owners who want the product on a short term basis (2 weeks at a time) throughout the year. • Salons - You sell at the salon for a day and share a % of your profits. • Spas - You sell at the Spa for a day and share a % of your profits. • Boutiques- You sell at the Boutique for a day and share a % of your profits. • Tanning Booths - You sell at the Tanning Booth for a day and share a % of your profits. • Charity Organizations • Non-profit Organizations - Who can you partner with each month to help them raise money while earning profits for yourself as well? • School Fundraisers • Vendors - Share the wealth of each vendors contact base.
Make an Annual Partner Plan
Imagine if you had a minimum of one business, one Customer and one Charity organization each month partnering with you. Can you imagine the NEW business opportunities you would have WITHOUT doing any of the ground work of gathering leads? Instead, they do it for you and make the sales, too! Determine a Partner Plan that starts at the beginning of each quarter (January, April, July, and October). Pre-plan who you are going to contact for the ‘Partner for Profits’ Program within each of the three months of the current quarter. Agree to the Partnership and pre-schedule it at least a month before it is to start so you have plenty of time to fill available Partnerships. Start with whomever you currently have to choose from. If you only have 2 partners this quarter – great! Start there and build on it next quarter. It is better to get started than not to start at all.
Partner for Profit & Inventory
If your Partner arrangement includes your Partner selling items elsewhere, give them a sample amount of testers to sell including – gift sets, gift baskets or inventory, depending upon the agreement. If you are giving inventory: 1. Check out your inventory like you check out a book at the library… fill out a RECEIPT for the loan. 2. Take a credit card number to secure the loan. 3. Determine the amount of profit you will give her (20 - 25% of sale will split the profits). 4. Set a due date for return of merchandise or charge of card. 5. Each of you signs the receipt contract in agreement of the loan. 6. Place YOUR information on all items – receipts, labels on tubes, brochures, etc. (YOU’RE the Distributor – they are simply ASSISTING you in selling YOUR product on a temporary basis) SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
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7. Write your Partner a check or tally up the credit they’ve earned towards product purchases at the end of the selling period for their portion of the profit. Offer them the Distributor opportunity again!
Sharing Profits
If a Distributor is helping someone earn credit towards purchases or earning funds towards starting their new SeneGence Business, the Distributor must first calculate the wholesale cost of product (including shipping, handling, taxes) and recoup that cost before any other calculation is made. Regardless of how products were sold – at a Glamour Demo, Launch Demo, or by a Partner selling products - the cost of the inventory and supply value belongs to the Upline Distributor and the profits are split 50-50 between the Upline Distributor and the New Distributor or Customer. New Distributors or Customers may then spend their portion of the profits as previously agreed.
Partner for Profit Costs
And what does it cost you to ‘Partner for Profit’? Nothing! Instead you earn a minimal amount of profits to meet new people you would have never have known without the effort of the initial contact. You’ll get the reorders or the new Distributors and they will love sharing the unique product line with their friends, family & Customers! What do you have to gain? More business w/less effort!
Benefits of the Partner for Profit Program
When you ‘Partner for Profit’ with individuals, businesses or organizations, you are developing new business through NETWORKING! You will meet new people through their network of contacts. It’s referrals at their finest! Here are some of the benefits: For Your Partner: • Learn more about our product line • Ability to make more money with a unique product • Draw new people into their lives/businesses/organizations with a unique product For You: • Learn more about your community • Ability to make more money with less effort • Draw new Customers into your business • Add new Distributors to your Downline through Networking!
Outside Orders Outside Orders are a great way to increase sales to be applied towards Hostess Credit and is basically another way to ‘Partner for Profits.’ The more Customers you arrange to take Outside Orders, the more new Customers you gain and ultimately meet for additional sales. There is a sample Outside Order Form included in the Booking and Demo Aids portion of this guide. Create Outside Order Paks in an envelope or folder to keep it simple and organized. Include in paks: • 1 SeneGence Beauty Book • 1 Outside Order Form • 10 Customer Purchase Receipts Or, Outside Order Paks are available for purchase on the Distributor Supply Order Form. Give the Outside Order Pak to your Customer and determine a final sale date and time to meet so she can deliver the items. Outline how she earns credit based upon the Hostess Appreciation Program as outlined in the Beauty Book. Show her how to complete the Customer Purchase Receipts and calculate sales totals, tax and shipping, if any.
Outside Orders for Glamour Demos
Outside Orders are taken by a Hostess for those invitees who are not able to attend a Demo but who want to purchase product anyway. The Hostess of the Glamour Demo helps the absentee guest complete the Customer Purchase Order Form by selecting the desired items, adding the total and accepting forms of payment as instructed by her SeneGence Distributor prior to her scheduled Demo time. All orders should be delivered to the SeneGence Distributor at the time of
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the Demo and applied towards the Hostess’ Credit as outlined in the Hostess Appreciation Program.
Outside Orders for Customer Credit
ALWAYS offer the opportunity to earn credit towards purchases when making reorder phone calls to your Customers. You’ll be surprised how many would prefer to take orders than pay cash. When a Customer chooses Outside Orders simply send an Outside Order Pak in the mail along with their reordered products. You can coach her over the phone how to do it and set an end date for orders due.
Basic Booking for Outside Order New Customers
Here is a basic booking sample dialogue that describes how a Distributor introduces herself and begins to build a relationship and future business with a new Customer who has ordered through this method: “Hi ______. This is _______. I am sorry you could not attend _________’s (name of Hostess) Glamour Demo. Thank you for your order. I’d like to set up a time to meet with you so that I can show you how to use the product you purchased. What time is best for you? The beginning of the week or later? Afternoon or evening? _____ or ______ time? Since I’ll be there anyway, if you’d like to invite a couple of your friends to come over and ‘play makeup’ too, you could qualify for free products! Great! This is my profession so you can count on me to be there….and I know I can count on you!” More often than not you can turn an Outside Order contact into a Glamour Demo to maximize your return opportunities.
Referrals Everywhere you go where there are people you speak to, you may collect names and phone numbers of others would be interested in your product. All you have to do is ask. Happy, satisfied Customers are usually very willing to give the names and numbers of friends and family they think would enjoy this fabulous product line. To elicit the names and numbers of their referral, simply remember to ask … it’s that easy!
Remote Demos
You may want to offer Hostess Credit to the Customer (as outlined within the Hostess Appreciation Program) in exchange for the names and numbers of, let’s say, three referrals who actually hold a Demo. Hostess Credit will be calculated on total sales of all three Demos held. Call it a ‘Remote Demo’. Since it is held remotely, the Demos could be performed over the internet on programs such as Skype®. You’ll want to call and introduce yourself to the referral and determine if in fact the referral is interested in trying SeneGence products. Say something like this to begin the conversation: “Hi, this is _______. Your friend _______ gave me your name and number because she just knew you would love to learn more about our products.” If the referral is interested, proceed with the phone call. Describe the product briefly and book the Demo using the basic Booking dialogue. Do not over sell on the phone. You can better sell when you are face to face at the Demo. Make sure you remember to tell them they can invite some friends, too. If the referral is not interested, thank them for their time and ask if they know someone who would be interested in learning more.
You Can Count On Customers
Customers make the best Distributors. During reorder phone calls, always offer the chance for a Customer to become a Distributor and therefore pay wholesale for their future order (and you earn commission on those orders). You never know what may have changed in the life of a loyal Customer that might inspire them to finally become a SeneGence Distributor. Maybe it’s as simple as “The time is right”.
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Company Product Promotions SeneGence offers special Distributor product promotions throughout the year. With each Distributors product promotion offered, is a built in opportunity to contact your Customers to pass along the savings and to ask if: • The time is right for them to become Distributor and make extra money/pay wholesale for their order? • Would they like to book a Demo, “Partner for Profits,’ or take Outside Orders/Referrals to pay for the order? • Do they have a Charity you can Partner with? • Do they need gifts?
Company Booking Promotions SeneGence offers special booking promotions to its Distributors throughout the year. The “Kiss Off” contest is a great example of a booking promotion. Here is a suggested dialogue to increase bookings with Company Booking Promotions: “Hi _______. This is _______. Guess what! My company, SeneGence is giving _________ worth $_______ every single week to a Hostess, a _______ valued at $_______ to a guest and a lucky SeneGence Distributor will receive ______ each week, too! Let’s get our names in the drawing and have some fun … What time of the week is good for you? The beginning or the end? _______(day) or _________(day)? Morning or afternoon? _______(time) or _________(time)? Great!” Proceed with Hostess Coaching and send or drop off a packet to ensure a successful Demo.
Special Events From time to time it is appropriate to host special events for your good Customers. Special events provide opportunities to meet face to face, sell products and to book additional business. Take advantage of stocking up on product specials and give-a-ways to keep product on hand and treat your Customers with. You might plan a special event once a quarter like: • Girls Night Out: Glam N Gloss (Do Makeovers and give free Gloss) • Charity & Coffee Saturday: They stop by with an unwrapped child’s toy for an orphanage/non-profit and you do a quick makeover for them. They are set for their day. • Nutty Buddy Party: Team up with another hostess, each invite guests, one brings snacks, one drinks and split the hostess gifts • Moms, Muffins and Makeovers: Hold in the morning the week kids go back to school. You can do one at your home and/or your customers home. • Makeovers and Mimosas or Margaritas: Hold for teachers at the end of summer - before “back to school.” • Lipstick and Lattes: A friendly ‘girlfriend-get-together.’ You could even hold this event at the corner coffee shop. • Beauty Beach Party: Plan in winter or summer and focus on Body Scrub, Body Lotion and Cream, and Sunscreen. • Makeover Club: Similar to a book club or Bunko club. Group rotates a new hostess once a month or every other month. Hostess gets to focus on one or two items: mask/night moisturizer or eye products or pedicure etc. Or, rotate teaching SeneBlends looks (found in your back office) • Mother/Daughter PJ Party: Moms and teenage daughters attend demo in PJ’s; have them all put on headbands, wash face, use Detoxifying Mask, then moisturize, apply LipVolumizer … the entire evening routine. Serve hot chocolate and smores. • Mother/Daughter Makeover Application Class/Sweet 16 Party: Teach the young ladies how to take care of their skin and appropriate current fashion trends. • Celebrity Make-Overs: friends gather to watch YouTube video makeovers and create a unique look using SeneGence Products. • Multiple Vendor Party: Invite non-competing product in Direct Sales - no more than 2 vendors to maximize sales. Offer free gift wrapping, drawings for prizes, special offers. Vendors guarantee at least ten guests from each vendor to event.
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• Mystery Hostess Party: Host a party at your own home and invite guests. One lucky customer will be chosen as the “hostess” and will receive the hostess gift. These are just a few of the hundreds of creative and fun events you can easily host to generate sales and future bookings. Just use your imagination!
High Traffic Opportunities Preparing for high traffic Demo-ing opportunities is virtually the same as preparing for an in-house Demo, except that you are going to need a lot more of everything, including inventory (refer to the section of this guide titled Glamour Demo Preparation for necessary tools and supplies). Here are some ideas for places you can easily schedule to hold Demos, events and presentations to generate large numbers of leads (which can turn into new Customers, Glamour Demo Hostesses and/or new Distributors) in your immediate area:
Conventions and Tradeshows
Generally, product sales to new Customers during conventions and trade shows do not allow sufficient time for Distributors to complete a Demo for the new Customer. Be sure to have your datebook handy so that you may book local new Customers for Glamour Demos. Collect contact information from the out of town leads and give them to SeneGence Distributors who live in those areas. Ask the SeneGence Distributor you give the referral to for a one-time payment of 10% of the Glamour Demo or SeneBlends Demo (whichever one is booked first) sales as your referral fee.
Girly Business Establishments
“Girly” Business Establishments are venues such as privately-owned salons, spas, dress shops and various business establishments that cater to a clientele of women and who may be opened to stocking SeneGence products. Distributors may sell products in these establishments or sponsor the business or individual within the business as SeneGence Distributors. Here’s how: • Call to Book Demo – Offer to share with them a percentage of the total sales. • Conduct Demo/Split Profits • Extend the SeneGence Choice: Customer or Distributor? If they become a Distributor they may have the Customers who purchase SeneGence products as their SeneGence Customers. This makes you sales income and adds another Distributor to your Downline. If the establishment chooses not to become a SeneGence Distributor, the leads are yours to keep.
Corporate Accounts
Don a business suit and heels and head for the corporate section of town. Place LipSense on back of hand as your calling card. Take with you: • Business cards • Date book • Many SeneGence Beauty Books • A single bright tester tube of LipSense Walk through any door - you are not soliciting as you are not there to sell. You are there to seek an appointment. If you see a receptionist or person who appears to be pleasant do the following: “Hello, my name is ________. I represent a company who markets its cosmetics to women in business because it increases employee productivity. (Wipe lips – offer hand for her to touch) Do you have a Human Resource Manager on staff? (If Yes) – Great! Will you please give her my card along with this Beauty Book, and would you mind if I put a touch of this colour onto the back of your hand to show her. No one really believes it unless they see it. Anyway, please show this to her. I will call you tomorrow to see if she will agree to see me. I’d like to make a presentation to the women in this office. If she is not willing, perhaps we can get together after work and I can show it to the women who are interested in the product. I’ll call you tomorrow.” SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
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(If No or if the HR Manager is a Man) – “Oh, too bad. Would you mind if I put a touch of this colour onto the back of your hand to show the women in this office? Perhaps we can get together after work and I can show it to the women who are interested in the product. I’ll call you tomorrow.” The point is not to get the ‘account’ but to find a way to book a Demo with the women in the office. How many buildings are in your community where there are women who work during the day?
Charities
Charities are always looking for products and people to help them raise funds. Set appointments with those responsible for finding funding events and offer to teach their charity workers how to offer it to others. (Hold a Demo) Then, Partner for Profits. Allow the charity to spilt the profits. Wow! How much do you think a group of charity workers could sell? Perhaps the charity holds annual fundraisers. Offer to host a booth and split the proceeds sold during the event.
Community Activities & Festivals
Look for Community Activities and Festival opportunities in the local periodicals and papers advertising public events where individuals may pay a nominal fee to sell products or services. Events such as these can establish quite a following from one year to the next.
Women’s Networking Groups
Members of groups and organizations tend to support one another. That is what they are there to do. Prepare a brief presentation and be sure to extend a personal invitation for individual members to meet with you to teach them about your products. Volunteer to conduct a Group presentation using the SeneBlends Portfolio Booking method. They will be glad you did. Ask for referrals.
Open Houses Make hosting an Open House a tradition each year, as attendance will increase as Customers, friends, and family begin to anticipate the event each year. You may wish to join together with women representing other non-competing product lines within Direct Sales Industry. In doing so, each will commit to assuring a set number of Customers will attend. As the product lines are non-competing, sharing of Customers becomes profitable for all.
Monthly or Seasonal Open Houses Themes
Each month supports a reason to plan an event along with special gift sets and product offerings at your home or others. Here are a few suggestions: January – New Year, New Look Glam Make-Overs and Gift Sets February – Valentine’s Day Make Over’s and Gift Sets March – Spring Glamour Looks and Gift Sets April – Here Comes Summer Gift Sets May – Mother’s Day Make-Overs and Gift Sets June – Father’s Day Gift Sets – A Day of Pampering (Bodycare Items) July – Sparkle and Shine Gift Sets for Independence Day August – Back to School Glam Update Course and Gift Sets September – Grandparent’s Day Gift Sets October – Fall Fashion Trends/National Boss Day Gift Sets November – Holiday Make-Overs and Gift Sets December – Stocking Stuffers and Gift Sets
Ten Simple Steps
An Open House is easy to plan and execution is even easier when planning with another person. Here are ten simple steps to successful planning: 1. Set a date that is as far out from a holiday such as Valentine’s day, Mother’s day, Christmas, and Hanukkah (or other relevant celebrations) as possible before calendars book up. Set a beginning time and an ending time, or folks may drop
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by expecting the party to be in full swing while you’re in the middle of cleanup. • Hold all Open Houses prior to the last weekend before the Holiday date. • Scheduled time should include several hours. 2. Be aware of your guests when you plan entertainment. A non secular holiday open house makes guests from many different backgrounds comfortable. For example: If you celebrate Christmas, its fine to have a tree and decorations. Save caroling and other traditional Christmas rituals for a caroling party, when guests expect it— or risk ostracizing people of different faiths. 3. Set the mood and level of formality with a theme. Will you hire a bartender and servers and offer a catered menu of gourmet goodies? Or do you prefer a casual, self-serve buffet with 6-foot heroes and a cooler full of drinks? Keep size in mind; do you want a small gathering of friends or a ‘stop-by-for-a-drink affair’ for the masses? 4. Create the menu. Time is valuable, especially at the holidays, so consider inviting a good Customer over to help with the food and let her earn credit towards product purchases. An additional plus is that she’ll see you in action and probably want to become a Distributor herself. 5. Set up a corner (away from ornaments and decorations) with toys for young children to play with. A monitor with an array of Children’s movies is highly recommended to keep them entertained. Their parents will be grateful that their kids are happily occupied—then they get to have fun, too. 6. Everybody wins. Determine door prizes. Always use company products and accessories to build future business. Prizes of nominal expense for great return are best. Examples: • Gift Certificates for products and SeneBlends Demos • Products and Gift Sets • Sample Size SeneDerm Packets • SenseCosmetics Brush Sets 7. Set up a Demo area that includes a product display and necessary accessories in a dominant location within the Open House space. Include materials to induce future bookings, sales, and sponsoring such as: • Career Opportunity Brochures • Glamour Demo Hostess Paks • Partner For Profits and Outside Order Forms 8. Display products for sale including: • Gift list • Gift sets • Gift baskets • Gift certificates 9. Design the invitation. Include: • Date • Theme/ Awareness • Menu • Children’s Corner • Door Prizes • Demo Area • Product Area
Sample Invitation
Make the invitation design simple and easy. They can easily be designed and printed on your home computer. Include the information as outlined in #9.
Holiday Open House Theme:
Building Diverse Relationships By Spreading Holiday Cheer Invitees:
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My Favorite Friends Family Members Neighbors Work Associates Please join me at your convenience for a bit of Holiday Cheer. There will be snacks and drinks for you, your friends and your children. When: Saturday (November or December) ____,____ Time: ______ to ______ • Door Prizes for Everyone • Children’s Corner and Entertainment • Holiday Shopping & Make Overs Please RSVP to me at ________ or __________.com and let me know how many friends and family you will be brining with you! I am looking forward to seeing you there! 10. Call each person you gave an invitation to and book the time for their arrival. The purpose is to identify times of arrival by using the basic booking dialogue and to ensure attendance. You must call those who committed to attend two weeks prior to the event, to determine attendance and two days prior, to remind them of their appointment time.
RSVP Phone Call Sample Dialogue
Here is a sample basic booking dialogue to determine attendance. Distributor: “Hello _______. This is _______. Do you have a minute? Good; I’d like to confirm a time that is perfect for you to attend my Open House. Everyone gets a gift so I want to make sure I have plenty. I find it is best to set a time to ensure I get to spend a little one-on-one time with you when you come by. What time is best for you, early afternoon or closer to evening? ________ (time) or ______ (time)? And how many people will you have with you?” Great! I’ll see you then.” If they can not make the date say: Distributor: “I am so sorry you can’t make it. I want you to have your gift anyway. Let’s set up a time that works better for you. Would you like the first part of the week or the later part? _______ (day) or _______ (day)? ________ (Time) or _______ (Time)?”
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Section XIII – Demo Tips and Tools Demo Tips From the moment you enter the home or office of a potential Customer or Distributor for a Demo, they watch you present the entire process of a Demo from start to finish. If it looks too complicated for them, it makes their decision all that more difficult to become a SeneGence Distributor. A person who is only of the mind to become a Customer certainly will not entertain the concept of becoming a SeneGence Distributor. Here are some tips that will help you make a good impression and maximize your sales and sponsoring efforts: • Make it look easy. Have an easy table of display product and applicator set up prepared. Inventory should be compact and organized. Clean up should be simple and quick. • Make it simple. Read through the Beauty Book Distributor Guide. Guests will notice how simple the Demo is to conduct. Have guests follow along in their own Beauty Books. Do not use extra unnecessary or expensive “doodads.” • Make it a sales and sponsoring event. As you read through the Beauty Book Distributor Guide, point out the features and benefits as though you are conducting a Sponsoring event. • Make it profitable. Give choices without pressure to make sales. Always carry plenty of inventory. • Make it continuous. Book additional SeneBlends Demos for you or Launch Demos for the new Distributor. • Make it a learning experience. Educate all Guests about SeneGence SeneDerm and SenseCosmetics and learn about each guest by asking questions. You may have one or more potential new Distributors at any one Demo.
Demo Tools Suggested sample products and supplies to be used as Demo Tools are available for sale only to SeneGence Distributors. These help a Distributor facilitate the sales of SeneGence products. The available options vary in price and change from time to time. Refer to the SeneGence Distributor Supply Order Form found in the SeneGence Distributor Back Office>Order>Supplies to order.
Up Sell with Sample Sizes
Include SeneDerm Skincare packets, Body Care, Bath Salts, or MakeSense Foundation testers for those who did not purchase one or the other. SeneDerm Samples provides a great reason to up sell during the next day follow up phone call. Include a SeneGence StoryDVD or Product Knowledge CD to further encourage a purchase. Refer to the SeneGence Distributor Supply Order Form found in the SeneGence Distributor Back Office>Order>Samples to view a list of all Sample Sizes available for purchase.
Disposable Applicators & Containers
All disposable applicators and containers for storage are available on the SeneGence Distributor Supply Order Form found in the SeneGence Distributor Back Office>Order>Supplies.
SeneGence Accessories SeneGence accessories are designed to compliment the SeneDerm and SenseCosmetics products and as marketing tools for the Distributors use. Include SeneGence accessories with product purchases where applicable. Use as giftwith-purchase incentives, Hostess gifts, door prizes, thank you gifts, or offer special pricing incentives with volume purchases to build good will and Customer retention. SeneGence accessories include: • Maple Leaf Pins • Lip Stickers • Sponge Wedge Applicators • SeneBlends Blending Palettes • Body Pooof SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
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Refer to the SeneGence Distributor Supply Order Form found in the SeneGence Distributor Back Office>Order>Supplies to view a list of all SeneGence Accessories available for purchase.
Customer Purchase Receipt The Customer Purchase Receipt must be properly completed and given to purchasers of SeneGence products with each and every purchase. The Customer Purchase Receipt includes a Notice of Cancellation afforded to the purchaser by law. Just as important: The Customer Purchase Receipt is the only tool a Distributor has to thoroughly document the activity of each Demo. Over time, this information may be used as a way in which to measure the increased returns for the earning opportunities of a Demo. These statistics help Distributors to better identify areas on which to improve for greater returns. This is how: The Customer Purchase Receipt records guests who purchase products and how much they purchase. It also identifies those new Customers with their personal information to be added to your Customer base, SeneService E-Blast and your reorder system. The Customer Purchase Receipt helps identify Potential Distributors, bookings, ‘Partner for Profit’ possibilities, and reorder Customers. Any and all other information relating to the Customer should be written on the sales ticket, such as a notation that a SeneBlends Demo was determined. By completing the Customer Purchase Receipt, a Distributor may easily calculate, monitor and identify areas for improvement based upon the information recorded for each guest of the Demo and measure progress in each of the two earning opportunities: sales and sponsoring. Complete necessary entries prior to the Demo to save time at the Demo. Place one Customer Purchase Receipt, pen and Beauty Book with the SeneBlends Customer Profile for each guest prior at the start of the Demo. This is how to use the Customer Purchase Receipt to further enhance sales, booking, and sponsoring activities: Once you have asked the question to the group “Which choice have you made? Have you chosen to become a SeneGence Distributor or a SeneGence Customer?” ask each guest to announce to the group which choice they have chosen (This usually creates a lively conversation!). “Okay. Regardless of which choice you have made, please complete the rest of the information at the top of the Sales Ticket. I need it for my Demo records.” You had previously written their first names onto the sales ticket and checked the box indicating the lip colour selection they now have on their lips. Requesting that each guest complete the Sales Ticket for your Demo records offers yet another opportunity for the guest to make choices. The Sales Ticket now becomes the tracking tool that helps you properly ‘Direct’ each guest based upon the choice they’ve made to become a Customer or a Distributor. Assist each guest, one at a time, in completing the rest of the Customer Purchase Receipt. For both Customers and New Distributors: • Check appropriate boxes for product purchases. • Check the corresponding boxes after asking the corresponding questions pertaining to Distributor information and interest to: • Receive company/Distributorship Information • Host a Demo (Glamour or SeneBlends) to receive free products. • E-mail for reorders. As you complete the Sales Tickets; • Book Demo time and dates. • Discuss ‘Partner for Profit’ and Outside Order opportunities. • Book SeneBlends Demo. • Instruct New Distributors to complete a Distributor Application. • Hand out more information where needed.
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Attention and instruction regarding the Customer Purchase Receipt clearly signifies the presentation portion of the Demo has concluded and signifies to the guests the transition from information gathering to decision making. It helps to make decision making process orderly, comfortable, and understandable. For the Distributor, the Customer Purchase Receipt delineates a separation from teaching product, company, and sponsoring information to giving instruction to guests based upon choice options. Refer to the SeneGence Distributor Supply Order Form found in the SeneGence Distributor Back Office>Order>Supplies to order.
SeneGence Media SeneGence DVDs and CDs help to make you more effective and professional. They help validate you, your career opportunity and your products. You will sponsor more and retain more Customers simply by making the use of the DVDs and CDs a business practice (There are dozens of ways to use the DVDs and CDs). The SeneGence Story DVD is entertaining and educational. It is a professional tool that will help to facilitate your relationship with each guest. It is suggested that Customers/New Distributors view all information at a time when they can concentrate on the contents. They hear the information for the second time therefore better understand the benefits of the products and company. Distribute SeneGence CDs and DVDs to your Customers and potential Distributors. The DVD and CDs help to educate both Customers and potential Distributors about the products and the company. Often, you will find your Customers share them with others. Customers are a Distributor’s best source for new Customers. Customers who are committed to the products will spread the word and are a great source for referrals. If guests of Glamour Demos do not make a purchase decision, the SeneGence Story CD or DVD will help them learn more about the product and SeneGence, while enhancing sales and probably encourage individuals to become a Distributor. New and Potential Distributors will appreciate viewing the Career Opportunity DVD. Record onto their Customer Purchase Receipt which audio/video tool you provided to each. Follow up with every person to whom you give a DVD or CD with a phone call, a purchase offer and an offer to train them as a Distributor. Retrieve the DVDs and CDs from your guests. SeneGence DVDs and CDs are included in NDK, GDK, and Lips Kit. Please see the appropriate kit check list to view what is included. Additionally, most video resources are available in the Back Office and on YouTube.
Paks Paks are tools used to book future Demos, sponsor new Distributors and make additional product sales possible. They are an important tool essential to growing a business and should be a required handout at every event. Paks should be ordered to have on hand or pre-assembled. Paks include: • Glamour Demo Hostess Paks • Potential Distributor Paks • New Distributor Paks • Outside Order Paks • Partner for Profit Paks Please refer to the SeneGence Distributor Training Manual to learn how to use Paks and refer to the SeneGence Distributor Supply Order Form found in the SeneGence Distributor Back Office>Order>Supplies to view and order those available.
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Section XIV – Booking and Demo Aids The following SeneGence Booking and Demo Aids will help to grow your business by keeping you on track, focused and organized. Each is available for use and downloading in the SeneGence Distributor Back Office. Be creative. Make your own fun and entertaining tools to help increase sales and sponsoring.
WOWing Contact List
“WOW” to meet new leads everywhere you go. Work the numbers and follow-up for successful results. The business is out there. Don’t wait for success to come to you … Go and get it! Location
Date
Time
Name
Telephone
Comments
Make notes about the person to better remember them. Follow-up on the leads within 48 hours.
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Demo Date
Recruit
25 Contact List
Make just 25 contacts (5 a day) and you’ll fill your date book with Recruits & Demos!
Make 5 calls today! Try “warm leads” first…family members & friends. Sign-up/Names:
Phone #’s
Results & Comments:
Demo Date:
1. 2. 3. 4. 5.
Make 5 calls today (How about the moms of your kid’s friends, PTO, sports teams?) Sign-up/Names:
Phone #’s
Results & Comments:
Demo Date:
1. 2. 3. 4. 5.
Make 5 calls today (Friends from church & organizations, scouts, dance schools, etc.) Sign-up/Names:
Phone #’s
Results & Comments:
Demo Date:
1. 2. 3. 4. 5.
Make 5 calls today (Have I asked all my neighbors?) Sign-up/Names:
Phone #’s
Results & Comments:
Demo Date:
1. 2. 3. 4. 5.
Make 5 calls today (Networking: Hairdresser, Bank Tellers, Dr.’s office, Nail Salon, etc.) Sign-up/Names:
Phone #’s
Results & Comments:
Demo Date:
1. 2. 3. 4. 5.
TOTALS: Contacts:
Recruits:
Demos:
Sales:
Name:______________________________________________ Date:____________ SeneGence Distributor Glamour Demo Guide CN_072817 ©2017 All Rights Reserved
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Distributor/Hostess Contact List
Where will I find the people to help build my business? Initially, most people say “I don’t know enough people.” But after thinking for a few minutes, you will identify lots of people who are willing to join your team or Host a Glamour Demo. The chart below can be used to help you identify potential new Distributors and/or new Hostesses. Your objective is to think of as many people as possible. More contacts equals more success. Keep going until you reach your goal! Relatives
Host
Recruit
Both
Social Contacts
Host
Recruit
Both
Friends
Host
Recruit
Both
People from Church
Host
Recruit
Both
Neighbors
Host
Recruit
Both
Friends from School
Host
Recruit
Both
Co-Workers
Host
Recruit
Both
Contact thru kids
Host
Recruit
Both
Spouses Co-workers
Host
Recruit
Both
Health Club & Spas
Host
Recruit
Both
Brides & Newlyweds
Host
Recruit
Both
People looking for $
Host
Recruit
Both
Hair & Nail Salons
Host
Recruit
Both
Others
Host
Recruit
Both
TOTALS: Total Contacts: ___________ New Recruits: ___________ New Bookings: ___________
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SeneGence International Sign In Sheet Name
Phone
Business
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. SeneGence Distributor Glamour Demo Guide CN_072817 Š2017 All Rights Reserved
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Outside Order Form Thank you for joining me in sharing SeneGence products that really work! I know that once you begin showing these revolutionary long-lasting and anti-aging cosmetic and skincare products to others, you’ll find it easy to take orders from those who are wowed by the results. Receive credit towards your next product purchase through Outside Orders. Use this order form to track the purchases made by your friends, family or coworkers. You’ll get 10% of the total sales amount below back in credit to use to purchase products of your choice. Encourage everyone who places an order to book Glamour or SeneBlend Demos with me along with the delivery of their purchase items. You’ll receive an additional 5% back in product credit on any order totals generated from these Demos. It’s rewarding for all of us! Please return this completed form along with SeneGence Customer Purchase Receipts and any checks received to me by ______________________________________(date). Thank you, ______________________________________ SeneGence Independent Distributor Make all Checks Payable to ______________________________________
Customer Name
Purchase Amount
1
$
2
$
3
$
4
$
5
$
6
$
7
$
8
$
9
$
10
$
11
$
12
$
13
$
14
$
15
$
Glamour Demo/ SeneBlend Desired? Yes/No
Total Outside Sales $ Total Product Credit Amount (10% of Total Sales) $ Plus 5% from total Glamour Demo/SeneBlend orders 011210
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Partner for Profits Form Thank you for joining me in sharing SeneGence products that really work! I know that once you begin showing these revolutionary long-lasting and anti-aging cosmetic and skincare products with others, you’ll find it easy to take orders from those who are wowed by the results. Use this order form to track the purchases made by your friends, family or coworkers. Based on our prior arrangement, you ______________________________________________________, are entitled to __________________________ from your order totals. Encourage everyone who places an order to book Glamour or SeneBlend Demos with me along with the delivery of their purchase items. You’ll receive _______________________________________________________ on any order totals generated from these Demos. It’s rewarding for all of us! Please return this completed form along with SeneGence Customer Purchase Receipts and any checks received to me by ______________________________________(date). Thank you, ______________________________________ SeneGence Independent Distributor Make all Checks Payable to ______________________________________
Customer Name
Purchase Amount
1
$
2
$
3
$
4
$
5
$
6
$
7
$
8
$
9
$
10
$
11
$
12
$
13
$
14
$
15
$
Glamour Demo/ SeneBlend Desired? Yes/No
Total Order Sales Amount $ Parnter Value $ 011210
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LipSense®: _________________________________ Highlighter/Shimmer: ________________________ Gloss: _____________________________________
BrowSense :_______________________________________
LashSense :________________________________________
®
®
EyeSense : ________________________________________
™
______________________________
______________________________
______________________________
______________________________
______________________________
BlushSense™: _______________________________ LinerSense®: ________________________________
______________________________
ShadowSense™: _____________________________
Time: ____________________
Date: _____________________
Next SeneBlends™ Consultation:
10. What product are you the most uncomfortable applying and why?
9. What cosmetics do you carry with you daily for reapplication?
8. How much time do you spend daily on your glamour application?
7. What is the main color foundation in your wardrobe?
6. Which products do you use on a regular basis? ❏ Foundation ❏ Eye Liner ❏ Brow Color ❏ Mascara ❏ Eye Shadow ❏ Concealer ❏ Blush ❏ Lip Liner ❏ Lip Color ❏ Gloss or Lip Balm
5. Do you prefer: ❏ Red Tones ❏ Pink Tones ❏ Coral Tones ❏ Brown Tones ❏ Blush Tones ❏ Rust Tones
MakeSense™ Foundation:_____________________________
FOR DISTRIBUTOR USE ONLY: Recommended SeneBlends™
4. What type of glamour look do you prefer? (check all that apply) ❏ Sporty ❏ Natural ❏ Professional ❏ Sophisticated ❏ Exotic ❏ Sexy
3. Do you wear cosmetics to: (check all that apply) ❏ Work ❏ School ❏ Exercise ❏ Evenings Out ❏ Social Events ❏ Other ____________
2. Would you describe your skin tone as: ❏ Dark ❏ Ruddy ❏ Yellow ❏ Olive ❏ Pale ❏ Ivory
1. Would you describe your skin as: ❏ Normal to Oily ❏ Normal to Dry
Customer Name _______________________________ Date___________ Address _____________________________________________________ City ________________________ State______ Zip__________ Home Phone ( )___________ Work Phone ( )___________ Cell Phone ( )__________________________________ E-mail _______________________________________
SeneBlends Customer Profile
SeneBlends Silouette
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