May newsletter

Page 1

May 2014

enews

Foundation Solutions Team Lou Attanasi President Steve Bare Professional Services Barton Dyson Sales Nora Langolf Consultant Melissa Wolfe Consultant Leslie Amirault Support Graham McCulloch Support Upcoming Webinars Webinars are every 3rd Thursday of each month

May Microsoft Reporting 1 Basic

June Microsoft Reporting 2 Expanded

July Designated Grants

For complete list of topics go to events at fusionlabs.net

Dallas, Texas (May 8, 2014) PRNewswire--Fusion Labs,Inc., the Dallas based technology holding company announced today that its Nonprofit Solutions Division (NSD) company has joined the Blackbaud Partner Network as one of Blackbaud’s providers of software and services for the community foundation marketplace. This new agreement allows NSD to market, sell, implement, host, and support Blackbaud (NASDAQ: BLKB) and NSD products that comprise the solution set for these charitable organizations. The Blackbaud Partner Network is composed of a group of leading technology and services firms providing nonprofits with the solutions, applications and strategies they need to make a difference in their local communities and worldwide. Through this new partnership, NSD joins a network of companies that provide applications and solutions that extend Blackbaud product functionality in new ways. Mark A. Hall, President and CEO of Fusion Labs said, “We have been Blackbaud’s marketing and development partner in this space since 2005. Together we have created the premier technology solution that exists in the market today for nonprofit entities that do grant making and provide scholarships to qualified recipients throughout North America. Being selected for this partnership with Blackbaud will allow us to focus our investment to a much higher level in new products and enhanced features specifically designed for the complex business functions that take place in a charitable foundation.” Fusion Labs is also investing in senior leadership to lead the division. Lou Attanasi, former Blackbaud executive overseeing product design and development from 1986 through 2011 has joined the company as President of NSD and joined Fusion Labs Board of Directors. “Lou’s experience at Blackbaud and his vast relationships throughout the industry will ensure our ability to deliver solutions that exceed the expectations of our clients,” continued Hall.

Driven by the market “We are very excited to continue to evolve and strengthen our partnership with Fusion Labs, “said Heiko Henning, Blackbaud’s vice president of business development. “Fusion Labs has a proven track record of effectively serving the community foundation market and ensuring customer success. Continued on page 4


6 Tips To Prepare Your The FSD User Group is an instrumental source of feedback from the users to our developers.

AlexTiscareno,Chairman

Team For A Smooth Transition For New Software.

The San Diego Foundation

Amy Strom The St Paul /Minnesota Philanthropy Partners

Ann Puckett Grand Rapids Community Foundation

Bryan Tait The Pittsburgh Foundation

Carol Nieves

Managing

your

business

interactions and relationships with donors plays an integral role in your success. One popular way to do this is with

The Community Foundation of Northern Florida

our GE or Spectrum software,

Cheryl Kaneshiro

processes

Hawaii Community Foundation

entry. This type of software is

which

helps

streamline

such

as

donor

beneficial in the long run, but

Gina Gerhard New Hampshire Charitable Foundation

making the switch isn’t always easy. Here are six tips to have a smooth transition.

Judy Chan The Silicon Valley Community Foundation

1. Keep it simple

Nick Munday

The

Santa Barbara Foundation

Vicki Jones Foundation for the Carolinas

goal

of

our

grant

2. Explain the benefits.

most cases, employees can Many

employees

apprehensive

will

with

be new

stay

within a session or two, and unnecessary complications.

can

avoid

many

embrace the change is to demonstrate

how

your

organization will benefit. This

4. Don’t overwhelm employees

might include showing them

how this will improve overall

In

organization or make their

management

tasks easier. Try to prove

involves numerous changes

tangible benefits that are

and is complex, you should

specific to your foundation.

break down the transition

Designate

a

for

California Community Foundation

learn the software. Part of

tempting to jump in and learn

the cost is training your

everything at once, but stick

designated team. If your

with sections of the software

staff

that are intuitive and practical.

course or you have new

This should make it easier for

hires,

your staff members to make

courses at your place or

the transition and quickly put

remotely.

the software to use.

will walk everyone through

we

refresher

offer Our

that

your

initiative

the

new

software this way helps cut

time

a

event

Implementing

overly complex. It may be

needs

the

into smaller steps.

3. Hold a training seminar

Tom Megale

Fusion Labs, Inc 5420 LBJ Frwy, Ste. 850 Dallas, Texas, 75240 214.739.5454

fundamentals

ways to get the skeptics to

employees to sit down and

Community Foundation for the Fox Valley Region

the

you

away from anything that is

Kelly Randerson

learn

software. One of the easiest

management software is to improve efficiency, so

hands-on demonstration. In

training

consultant

the software and provide a

back on errors and shortens the learning curve. Give employees as much notice as possible so they can adequately prepare. Each staff member should be relatively familiar with one aspect

of

the

software

before moving to the next. You

may

provide

also

want

to

one-on-one

instruction

with

any

employees

who

are

struggling with the switch


experience difficulty. You

We Are Updating Our Database We want to ensure we have your correct information.

In order to keep our data base up to date, please send us name and title changes so we can

experience difficulty. You

analytics to determine how

ensure our contact list is

until they are comfortable

may also have our support

well your initiative is going.

current. Please email

with the new software.

specialists readily available

struggling with the switch

5. Be flexible

lnally@fusionlabs.net with

to answer questions and

This will vary from software

updates or additional

provide

This

to software, but you will

people.

assistance.

way, a few curveballs won’t

need measurable statistical

You want your initiative to

throw you completely off

data to show your progress.

go off without a hitch, but

track, and you can maintain

From there, you will know

this isn’t always the case,

normal business operations

which adjustments need to

which is why it helps to

throughout the process.

be

anticipate flexible

them

and

enough

be to

made

to

maximize

efficiency and keep both

6. Test and tweak.

happy.

is allowing additional time to

Finally,

make the entire transition in

important

the event that workers

some system of metrics or

error message “Organization Name could not be found or you do not have rights to view the record” when trying to create an invoice in FE? Have a Technology Tip that would be helpful to pass along? We would love for you to share. Contact Lisa Nally at lnally@fusionlabs.net

4.1.8

customers and employees

counteract them. One idea

Q: How come I get the

Latest Software Upgrades/Patches

it’s

extremely

to

implement

For More Information Custom Training Course Contact Lisa Nally

A: This is usually caused because records have been merged in FE, but not in GE. You can use the Constituent Utility in GE so you can merge the records in GE while keeping them linked to the records in RE and FE. If you need assistance please email gesupport@fusionlabs.net

Our latest production version of GrantedGE is 4.1.8. Users can log into SharePoint and download the latest version.

Have a question regarding your software? Contact gesupport@fusionlabs.net Have a topic or information for the Foundation Solutions enews? Call Lisa Nally at 214.217.9753.


1 2

experience difficulty. You con Continue from page 1 “We believe Fusion Labs’ focus on this market and deep domain expertise will allow them to deliver the combined offering of best-of-breed software and services and enhance the value it delivers to our joint customers. Blackbaud is firmly committed to serving community foundations and a deeper, more integrated approach with Fusion leading the charge, will allow us to do this more effectively than ever.”

From the smallest to the largest

Did You Know? •

Last year Fusion Labs grant support software processed aver 2.5 million transactions. Spectrum grant making users ranges in size from $4.0 billion to $20K in terms of assets under management.

There are over 72,000 U.S. based grant making organizations with Assets Under Management (AUM) in excess of $670 Billion.

"We've witnessed explosive growth in the number of foundations that required web-enabled interaction with their constituents, fund holders, Boards, committees, and recipients in the past year," said Lou Attanasi, President of NSD. "While there are numerous software applications that can offer online functionality, the GE/Spectrum suite can fully integrate with Blackbaud’s Raiser’s Edge, Financial Edge, and Blackbaud NetCommunity, the most utilized nonprofit software in the world, and allow for an organization to truly achieve a single source of truth in their business process. Together we have designed a platform that provides continuity in our offering, from the smallest startup foundations to the largest in the world. Having the ability to scale, without sacrificing usability or unique process flow, is the major differentiator for the Blackbaud/Fusion Foundation solution.”

About Fusion Labs, Foundation Solutions Division Fusion Labs, Non Profit Solutions Division,(NSD), specializes in enterprise level professional IT services, application development, product enhancement, package integration, and solution-based managed services for Blackbaud’s suite of products. NSD provides service and support for charitable organizations throughout North America, Europe, and the Pacific Rim. Fusion Labs NSD is the category leader in the Foundation marketplace, and co-markets its comprehensive grant management solution(s) exclusively with Blackbaud. GrantedGE, PROFFER and Spectrum are fully integrated with The Raiser's Edge, The Financial Edge, Blackbaud NetCommunity and extensible to full lifecycle, on-line interaction with donors, grant seekers, scholarship applicants, Board Members, committees, and affiliates. The Fusion’s Spectrum Portal can be deployed as a SaaS offering or as an on premise solution with open API’s.

About Blackbaud •

Fusion Labs offers hosting for your organization. To Learn More contact Barton Dyson .

Serving the nonprofit and education sectors for 30 years, Blackbaud (NASDAQ: BLKB) combines technology and expertise to help organizations achieve their missions. Blackbaud works with more than 29,000 customers in over 60 countries that support higher education, healthcare, human services, arts and culture, faith, the environment, independent K-12 education, animal welfare and other charitable causes. The company offers a full spectrum of cloud-based and on-premise software solutions and related services for organizations of all sizes including: fundraising, eMarketing, advocacy, constituent relationship management (CRM), financial management, payment services, analytics and vertical-specific solutions. Using Blackbaud technology, these organizations raise more than $100 billion each year. Recognized as a top company by Forbes, InformationWeek, and Software Magazine and honored by Best Places to Work, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, the Netherlands and the United Kingdom.


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