Supporting Your Success AN AGENT-CENTERED PHILOSOPHY
Agent Promotional Tools
Monthly email marketing to your sphere Responsive agent website Branded mobile home search app
Pre-Listing Support
Branded listing presentation Advanced pricing tools Branded luxury market statistics Sotheby’s International Realty’s “Anthology” tablet presentation app
Jared Tanouye
Listing Coordination
Listing Coordination Mgr
New listing MLS input
Survey report / pre-inspection
Photography coordination
Fact sheets / brochures*
Broker open / Sunday open input
Price changes and other MLS updates
Oahu broker e-blasts
Open house folders / condo cards
“Just Listed” post card coordination
Classified Ad coordination*
Subdivision/condo document ordering / management
“Thank You for Listing” letters / gifts* For sale sign coordination* *charges as applicable
Ivette Gutarra
Property Marketing
VP, Marketing
Transaction Management
Gigi Santiago Transaction Manager
Coordinate with escrow, lenders, & clients
Coordinate “In-Escrow” and “Sold” riders
Coordinate appointments for inspection, termite, survey, appraiser, etc.
Coordinate loan approval / closing gift to clients*
Obtain/deliver documents & create receipt & approval forms
Coordinate keys, sign pick-up, & lockbox removal Ensure file is complete and all documents received
Send reminders of contingency deadlines Follow up on missing items, contingency deadlines & approval forms
Transfer correspondence to file
Update timeline
Coordinate closing gift to clients including HASIR charitable fund
Store / file correspondences
Agent CRM updates *charges as applicable
Business Development
Mina Angeles-Montero Business Dev Manager
Incoming Referrals
Outgoing Referrals
LISTSothebysRealty.com
Outgoing referrals to trusted partners
Sotheby’s International Realty Network
Referral agreement management
The Worldwide Employee Relocation Council Weichert Broker Network Brookfield Relocation CRB / CRS Networks
Comprehensive transaction oversight thru closing, payment
Local Referrals Trust Companies & other local sources
License Holding Company Team of referral agents
Productivity CRM – email, calendar, tasks, drip campaigns DocuSign – online document approval management Email – Office 365 suite Toolkit CMA – online listing presentation / marketing proposal ZipForm – manage HAR standard & LIST forms Ninja Selling – training & monthly webinars
Ann Camacho Operations Manager
HIS – Hawaii Information System Showing Desk – showing support and management SkySlope – transaction management software Sentrilock & MLS Support Remote Access – to office files and transactions Mobile App – Agent branded IT Support
Hawaii Affiliates Collaboration Property Marketing Networking Referrals Events Charitable Fund
Sotheby’s Auction House
Expanding Global Reach LIST SIR Hawaii – 2 offices Japan – 8 offices Sotheby’s International Realty
Singapore Philippines Thailand Hong Kong
MISSION STATEMENT LIST Sotheby’s International Realty is committed to setting the industry standard for excellence in unrivaled expertise, exceptional marketing and discreet service across comprehensive real estate specialties. Our unparalleled experience and incomparable market knowledge allows us to personalize each and every transaction.
Thank you for your interest in our great company!