Summer 2011
Southwark Housing News Residents move to new homes on the Aylesbury estate p3
Inside this issue: Big changes to housing services p4 Free and fun things to do this summer p10
The magazine for Southwark Council tenants and leaseholders
www.southwark.gov.uk/shn
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Foreword
When I was asked to write the foreword to this issue of Southwark Housing News, I thought that if I were looking to find someone to introduce a magazine which showcases the positives in Southwark’s council housing, I’d probably give the Chair of Tenant Council a wide berth!
Burgess Park £6m transformation begins
There are a huge number of positive things going on across the borough but we all realise there are challenging times ahead. Thousands of homes in Southwark are yet to meet the decent homes standards, and millions of pounds are needed to bring them up to that standard. The pressure on resources has increased, and more than ever tenants and leaseholders demand an efficient and cost effective service. Tenants are best placed to identify and monitor poor performance, and it’s only with our feedback that things can hope to change. There is considerable scope to manage major works contracts better, to reduce overcharging, and to cut the cost of repairs and maintenance to our homes and as the recipients of these services, we have an opportunity to work together with council staff to help bring about improvements. Tenants and residents associations play a vital role in feeding back to council staff and elected members where things are going wrong, when they are going wrong, and why they are going wrong. If we say nothing, it’s unlikely we’ll receive the services we need, if we make our voices heard, there’s a chance we can. I would like to take this opportunity to recommend that you get involved with your local tenants and residents association – it’s a great local way to influence the way things work in your neighbourhood and make a difference to where you live. Steve Hedger Chair, Tenant Council
Burgess Park is getting a major facelift this summer, which means some parts of the park will be closed so the transformation work can be completed quickly and easily. When the work is finished in March 2012 the park will have: • 92,000 new plants, including 164 trees • Two new wetland habitats for the redesigned lake • A new over fives playground; and much more. Despite the closure of some major areas for the renovation works, there’s still plenty to do in the park. The official sports areas, Chumleigh Gardens area and the adventure playground will all remain open. For more information, and to see the plans for the park, visit www.southwark.gov.uk/burgesspark
News
3
Mrs Gilchrist
Demolition of the Aylesbury estate began last autumn and new homes are springing up on Albany Place, bringing a new lease of life to this popular central London area. Mrs Gilchrist, who recently moved from Chartridge on the Aylesbury said; “I think my new home is wonderful. I was a bit dubious about the move at the beginning, because I’d lived in Chartridge for 35 years but the help with the move was excellent and I’m absolutely delighted. Everything came fitted, including the kitchen appliances and the rooms are spacious. I’ve been able to keep in touch with my old neighbours – I still see them at the shops and we still chat to each other.”
area will build on this. Incredible social and economic changes have taken place over the past ten years and unemployment has fallen by 5%. The Creation Trust is the council’s partner organisation, and plays a major part in making sure that local people will benefit from the changes ahead. The trust, run by residents, focuses on the needs of people who live in the area. The council has now signed a four-year pledge of support for the trust, to secure their involvement in driving the regeneration forward.
A strong sense of community exists locally, and the regeneration of the
Councillor Fiona Colley, cabinet member for regeneration at
Southwark Council, said: “The regeneration is providing new high quality homes, but that isn't all it's about. The Aylesbury regeneration project is about improving the area for the community which already lives here, as well as for new residents. We are building neighbourhoods which continue to be great for families, with amenities such as parks, shops, safe places for children to play and good local schools.”
Do you need advice about benefits? The benefits advice hub is a free service offered by the council to offer advice, support and ways to make the most of your money for Southwark residents. We can • Check you’re getting all the benefits you’re entitled to • Fill in forms and write letters for you • Help you if you want to make an appeal • Put you in touch with other support services that can help you We offer a telephone advice service or you can come and see us in person. If you are over 60 or housebound, we can arrange to visit you at home. The advisor will help you with your claims, and offer advice about any extra income and services you may be entitled to. For more information or to arrange an appointment, email sbah@southwark.gov.uk or call the team on 020 7525 7434 if you are over 60 020 7525 3393 for under 60's.
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The times, they are a changing... Like councils across the country, Southwark currently faces the challenge of providing excellent services for residents while reducing the amount of money we spend. So how will we achieve this, and how will these changes affect you? We are making substantial budget savings and working to improve the quality of services. We are changing the way the department is organised, and also how some front line services are delivered. You’ll see some of the changes straight away. We’ll be involving you in the changes as we move forward. Read on to find out more about what our plans mean for you.
Mobile working For years staff needed to go back to the office to update computer records each time they met with you. We know that you want your local officers out and about on the estates, taking the service to your front door, rather than stuck at a desk doing paperwork, so from later this year, all staff will be able to access and update information with portable handheld devices
Our staff will be bringing the service to your doorstep
instead of going back to the office. This means they’ll be able to help more residents and most importantly – you won’t have to come to us; we’ll come to you.
Area offices Housing officers will now be called resident officers. We feel this new job title reflects how we want our front-line staff to
Update
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Specialised teams We plan to improve our services by having dedicated teams to deliver them. That’s why, later this year the collection of former tenant rent arrears, garage lettings and letting empty homes will be provided centrally by specialised teams. We believe that this will improve the quality of these services and will help staff to build up a deeper knowledge of the issues, allowing them to provide you will the best service possible.
More services available online We know that many of our residents prefer to access services online, and you can already apply for a garage, resident parking permits, and many more council services at www.southwark.gov.uk. We are planning to provide all residents with a single citizens account which will allow you to access all our online services with a single log-in.
work with residents. Resident officers can help you with everything from reporting antisocial behaviour to carrying out estate inspections. We’re reducing the number of area offices, because staff will be taking the business to residents, and because more residents are choosing to access services online. We are looking at providing customer service facilities at a number of locations across Southwark. Two new management teams will be responsible for resident services for tenants living in the north and south of the borough. We’ll also be making better use of community facilities around the borough, like libraries and customer service offices, and means that you’ll be able to meet with your resident officer in places that are convenient to you.
You can report and track your repairs, view rent and service charge statements or even check your library orders. We know not everyone is used to using online services, so we’re here to help you if you need us to.
For more information www.southwark.gov.uk/housing csc@southwark.gov.uk Tel: 020 7525 2000
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Your questions answered
What are you doing to improve fire safety on estates? We have completed fire risk assessments on all council properties in Southwark. Our aim is to complete a programme of safety work to minimise the risks of fire to all council properties by March 2012. This extensive programme of fire safety improvements will see £20m invested over the next twelve months on installing and upgrading fire doors, upgrading glazing, improvements to fire stopping, and, where necessary, emergency lighting. What are you doing about security grilles and doors? We understand that grilles seem like a good solution for keeping your home secure, but you must make sure they don’t obstruct your escape route, or that of your neighbours. Our staff are currently conducting estate inspections, and where grilles have been fitted that don’t meet the London Fire Brigade’s guidance, they will be removed.
Why has my bike/pram been removed from the hallway outside my flat? What do I need to do to get it back? It’s vital that halls and corridors are kept clear, and fire exits and escape routes are not blocked. In the event of a fire, you and your neighbours need to be able to get out of the property quickly and safely, and the fire brigade need to be able to get in. If we find that exit routes are blocked with personal property, we’ll leave a notice on the item requesting that it is removed, and if it’s not removed by the deadline we will remove it. For more information please contact your housing officer. Can I see the fire risk assessment for my block? You can request a copy of the fire risk assessment for your estate by going to www.southwark.gov.uk and searching for “fire risk assessment” or by calling 020 7525 2000 and we’ll send one to you. Why is it taking so long for you to complete the fire safety improvements to my block? The FRA is an assessment of the work needed on an individual block; we then take a planned approach to make sure that high priority works are completed first, and deliver good value for money. We are committed to making sure all our residents are safe at home, which is why it’s very important that we get this work right first time. What can I do to improve fire safety in my home? There are some simple steps we can all take to improve fire safety in our homes. If you have a smoke alarm fitted, test it every month, and replace the batteries every year. Be careful when cooking, and don’t leave pans unattended, especially if you have children. To request a free home fire safety visit www.london-fire.gov.uk or call 020 8555 1200.
Focus on...
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Tenant contents insurance If you had to replace everything in your home, from the television to the clothes in your wardrobe, could you afford to do it? If you don’t have contents insurance and something goes wrong, you could find yourself having to fork out a lot of money. The council is responsible for insuring the building and structure of your home but insuring your belongings is your responsibility as a tenant.
Ruth Griffith, from East Dulwich, used to live at Oak Court, a building which was badly affected by fire in 2009. What was the extent of the damage? Pretty much everything was damaged in the fire. I lived four doors away from where the fire started, but I was lucky as the houses which were nearer were completely burnt out. My property was mainly affected by water damage, which meant my valuables including jewellery and passports were saved. However, everything from the sofa to furniture and carpets were damaged beyond repair. What happened with the claim? The state of my house was the last thing on my mind as I was being evacuated! It was only afterwards that I realised how important the insurance was. I put in a claim for £30,000, and the insurer sent me an interim payment so I could start putting things right while the assessment was completed. My claim covered most of the damage and meant I didn't have to find the money to replace everything I'd lost. It's definitely worth it. The council has teamed up with Jardine Lloyd Thompson to offer insurance for tenants and leaseholders. Cover starts at just £2.44 a fortnight or £52.25 a year.
Just some of the benefits of contents insurance from Jardine Lloyd Thompson: • Flexible, regular, pay-as-you-go options • No excess (you don’t have to pay the first part of the claim) • Covers theft, water damage, fire and other household risks • Covers damage to internal decorations • All postcodes are covered at the same rate For more information, call 0845 601 7007 or email crystal@jltgroup.com
8 Bermondsey
Camberwell
A fresh look for Wade Hall Dickens TRA would like to say a big thank you to ADCRIS, a charity that brings together volunteers to decorate community buildings. They have done a fantastic job in Wade Hall, bringing it up to date with modern colour schemes, new furniture and new signs. The improvements are designed to make the hall more inviting and improving the facilities for residents.
D’eynsford gets arty Borough and Bankside
Bankside goes Gallic A little corner of Southwark will have a decidedly French feel this summer, when Borough Market celebrates Bastille Day on 14 July. Every year on the 14 July the streets of France come alive in celebration of the storming of the Bastille and the birth of the revolution in 1789. For the fourth year running the French atmosphere is coming to Borough Market. The area close to the cathedral will play host to live music, street entertainment, outdoor eating, drinking, dancing and singing and a traditional finale. French traders will sell a wide range of traditional foods to eat now or enjoy at home. For more information, visit www.boroughmarket.org.uk
Members of D'Eynsford TRA have been working with a community artist living on the estate to get kids involved with art, thanks to cleaner, greener, safer funding. In February the TRA held a workshop for local children and young people and Imogen the artist heard their ideas for a mural by the entrance to the football pitch. Then in the Easter holidays over 30 local children and young people helped to paint the mural which incorporated their ideas. We had a great team of kids and they have done a wonderful job! Thanks to all the volunteers from the TRA, our wonderful children and young people and CGS for funding the project.
Dulwich
Albrighton’s all brighter Regeneration on the East Dulwich estate has seen the popular Albrighton centre redecorated and completely overhauled. The community centre now benefits from a new first floor hall, terrace area, and redecorated kitchen, and will host a wide range of activities from fitness to IT training and activities for children and young people.
9 Nunhead and Peckham Rye
Rotherhithe
Growing communities
Osprey residents gets reading
Nunhead and Peckham Rye are getting a lot greener, with community gardens and eco projects springing up all over. Northfield House in Peckham has been awarded £9,000 to start an orchard, and a number of Minarette fruit trees will be planted in September. Cossall Estate has been awarded £10,000 from Nunhead and Peckham Rye Community Council for their community garden. They have installed a raised bed, and another bed will be installed in the coming months. Nunhead and Peckham Rye and Peckham Community Councils awarded grants to support the plastic free Peckham project, which will see reuseable cotton bags distributed to encourage people to reduce the number of plastic bags they use.
Osprey TRA held a book sale and swap, in their newly decorated TRA hall. Residents brought bags of books giving people on the estate a chance to come together and swap stories (literally!) Many mentioned that they were clearing out their bookshelves, only to have them refilled by the bags full of books taken away. The event was so popular that the hall will be open on a regular basis for people to come down and swap their books. They may never have to buy another book again! They are also planning to set up a book club to bring avid local readers together.
Peckham
Low carbon zone One year in, and the Peckham low carbon zone is making progress towards its target of cutting CO2 emissions by 20% by 2012. Over the last year, we have: • Installed cavity wall and loft insulation in homes on the Bells Gardens Estate, saving approximately 320 tonnes CO2 per annum • Helped small businesses cut their CO2 emissions and costs • Delivered energy efficiency measures including boiler upgrades, for the school in the zone • Funded local groups including the London Wildlife Trust and Transition Town Peckham to support community projects • We will continue to cut CO2 emissions in 2012 and a number of projects are currently underway, including energy efficiency, renewable installations and support for residents to cut their CO2 emissions and costs. We’re also planning to set up a community gardening project on Oliver Goldsmith estate. For more information, please contact sustainable.services@southwark.gov.uk or call 020 7525 0688.
Walworth
New yoga classes Yoga is a great way to relax and re-energise, and now residents of the Pullens buildings have started a yoga club. The classes are designed for all levels and abilities, and everybody is welcome to join us. Come along to the Pullens Centre, 18 Crampton Street SE17 on Wednesday evenings from 6.45pm to 8.15pm. Classes cost just £8.50 per week or £6.50 if you’re not working, with a discount if you pay in advance. For more information, email Ginny at savasana1@me.com or call 07902031406.
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News
Summer’s here, and it’s time to get out and make the most of the long days. There’s
Give it a go at Camberwell Green Together with Camberwell’s SE5 Forum, we are hosting a One Year to Go Olympics event at Camberwell Green on Saturday, 23 July 2011. The theme of the event is give it a go, and we’re inviting families and young people in the area to come along and try out a new sport. You’ll find a wide range of activities to suit everyone, including a racing track around the green. We are working with a variety of sports, culture and arts organisations to make this a day to remember. Pop in between 11am and 5pm and don’t miss out on the fun. Visit www.southwark.gov.uk/olympics for more information.
Get out and get active With lovely weather and long days, the summer’s the perfect time to get fit, and it’s a great way to see a bit more of where you live. Why not check out the pool and gym at the newly refurbished Dulwich leisure centre? Kids and over 60’s can swim for under £1, so getting fit won’t cost a fortune! Or join with free guided bike rides at www.skyride.com – with are rides all over London, you can stay local, or explore further afield, and there are rides for all abilities.
11 lots to do in Southwark, so grab the kids and explore what the borough has to offer.
Free music and more in The Scoop This summer, there’s a great lineup of free music, theatre and film at The Scoop, near Tower Bridge. Check out the AllStars Collective performing the songs you know and love, on Friday 15 July, at 6.30pm. Or why not take the kids to see a live performance of Around the World in Eighty Days – every Thursday from 4 August. For full details, visit www.morelondon.co.uk/thescoop
Fresh from the farmers’ market Fancy something different to dinner? Farmers markets are sprouting up all over Southwark, and they’re a great way to discover new ingredients and try something tasty. Camberwell Farmers Market is open on the first Saturday of the month on Camberwell Green, from 10am to 2pm. On Sundays, Peckham Square hosts the popular Peckham Farmers Market, with a wide range of breads and cakes, cheeses, vegetables and much more. In East Dulwich, head to Northcross Road market for homemade cakes and artisan sausages – now open six days a week! Bermondsey Square farmers market is open every Saturday from 10am to 2pm, and you’ll find the independent food market at Maltby Street, Bermondsey, just off Tower Bridge Road every saturday morning.
Farmers market contacts Camberwell and Peckham www.urbanfarmersmarket.com Northcross Road www.southwark.gov.uk/markets Bermondsey Square www.lfm.org.uk Maltby Street www.maltbystreet.com
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News
r for leaseholders Service charging made simple In September 2009, the council published the results of the independent audit of the service charges. for 2005/06. The auditor made recommendations to improve the service received by home owners, which formed a plan of action for the council to put in place. A steering group of leasehold representatives and council officers was set up to make sure the council was meeting their targets, and each completed action had to be validated by the independent auditor before it could be signed off. This meant that leaseholders have been involved at every step of the way, and were able to make
sure the council is keeping its commitments. Councillor Ian Wingfield, cabinet member for housing, said: “I’m pleased that the majority of the independent recommendations have finally been put in place. Because of this audit, the service to home owners has improved substantially. Service charge payers can see the details of their bills when they receive their actual costs. It’s been a long process, but the joint working between leaseholder representatives, council officers and the independent auditor has produced excellent results and understanding on all sides.”
Homes and heritage at Caroline Gardens The 19th century almshouses at Caroline Gardens are a distinctive part of Southwark’s history. Built in 1839 as a retirement home for innkeepers, the properties are Grade II listed, but after falling into disrepair, English Heritage placed a number of the cottages on the buildings at risk register. Now, after a sensitive programme of internal and external repairs, the properties have been restored to their former glory. Attention was paid to making sure the homes retained their historical charm, including making sure that period features like sash windows, panelling and internal doors were kept wherever possible. The cottages have now been removed from the buildings at risk register, and will continue to provide homes for the community, and be part of Southwark’s living history for years to come.
Before
After
New procedures have been put in place to make sure that service charges are more accurate. Some longer term actions still remain, including setting up new IT systems and changes to some financial processes. The council is now setting up a new service charge invoicing system which will be ready next April. Home owners will be able to view their service charges statement breakdowns and access other services including standing order forms and insurance booklets.
What sort of Peckham and Nunhead do you want to see in 2025? We’ve got ideas on how to improve Peckham and Nunhead and we want to make sure we are on the right track. Take a look at our thoughts so far, captured in the Peckham and Nunhead Area Action Plan Towards a Preferred option and get in touch with us with your views by 30 September 2011. This planning document will help bring improvements to the area over the next 15 years by making sure that we get the right development needed to support a healthy, safe and prosperous community and a fairer future for all. To have your say, visit www.southwark.gov.uk/ futurepeckham
Focus on
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Focus on performance...
gas safety If you have gas central heating or gas appliances in your home, you’ll be glad to know that we’ve been working hard to make sure that all tenanted properties have a valid gas safety certificate. This year 100% of homes were checked by a gas safe engineer, who made sure that the gas appliances are safe. Every year, faulty gas appliances cause carbon monoxide leaks, which can be fatal. This is why we ask that if you receive an appointment notice for your annual gas safety check, you allow our staff in to do their job.
What is gas safety? Annual gas safety checks are how we make sure gas appliances in your home are safe and working properly. This is a free service available to all our tenants and as your landlord we have a legal responsibility to carry out a gas safety check every year. While most tenants understand the importance of safety checks, some people have refused our contractors access in the past, putting their families and neighbours at risk of carbon monoxide poisoning. If you think your appliances are overdue for servicing, contact call 020 7525 1241 or email engineeringservices@southwark.gov.uk. If a gas appliance in your home breaks down, please call us on 0800 952 4444. How do we gain access to your property? 1. We write to you to tell you about the inspection.You can rearrange the appointment date if you need to. 2. If you’re not in for the appointment, we’ll leave a response card asking you to book another appointment. 3. If necessary, we’ll seek permission to force entry. We only do this if we cannot contact you after several attempts. If you refuse to allow us access we will apply for an entry warrant from the court and you may be charged for any damage caused as well as court costs and the cost of fitting new locks or keys. In forced entry situations the contractor and enforcement officer will be present to ensure that the work is done, the tenant's possessions are protected and the property is made safe afterwards.
What happens now? We want to make sure our records are up to date, so we’ll be contacting some properties that are currently recorded as not having a gas supply to make sure that this is accurate. This means we can be confident that every home that needs one has had a gas safety check. We’ll also be getting in touch with leaseholders to make sure that they have a valid gas safety certificate – if you haven’t had a check this year, you can book one through us or arrange your own inspection. What if I am a leaseholder/ homeowner? All homeowners are responsible for having their boiler checked annually by a registered Gas Safe engineer, to make sure that they and their neighbours are not at risk of carbon monoxide leaks. For just £88.50 a year, our Gas Safe registered engineer will inspect any gas space heaters and complete a full service of your gas boiler, and supply you with a gas safety certificate. This scheme is for homes with individual gas boilers, not properties on district heating schemes. To apply, please call 020 7525 7660 or email jeremy.boas@southwark.gov.uk. You don’t have to use our contractors to carry out your gas servicing, but we do need a copy of your home owner record or gas safety certificate which should be supplied after your annual safety check.
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Survey
Useful housing contacts Housing services for council tenants Tel: 020 7525 2600 – Monday to Friday 8am to 6pm Rent Pay by direct debit: 020 7525 2600 Pay by debit/credit card: 0845 6000 611 (24hrs) Pay online: www.southwark.gov.uk/onlinepayments To pay in person: Peckham cash office: 19-23 Bournemouth Road, SE15; Walworth cash office: 177-179 Walworth Road SE17; Opening hours: Mon to Fri 8.30am to 4.45pm, Sat 8.30am to 2.45pm
Leaseholders/freeholders Home ownership unit – Mon to Fri, 9am to 5pm Tel: 020 7525 1400 Email: hsg.homeownership@southwark.gov.uk Southwark antisocial behaviour unit Tel: 020 7525 5777 (24 hours) Email: sasbu@southwark.gov.uk Web: www.safersouthwark.gov.uk
To pay by post: The London Borough of Southwark cashiers, 19 Spa Road, PO Box 11767, London SE16 3QN
Southwark Homesearch Bidding hotline: 0845 270 0655 Bidding text line: 07781 486 526 Advice line: 020 7525 4140 Web: www.southwarkhomesearch.org.uk
Repairs Tel: 0800 952 4444 (24hrs) Utilities (emergencies): Electricity: 0800 096 9000; Gas: 0800 111 999; Water: 0845 200 800
Write to Southwark Housing News The editor, Southwark Housing News Communications Team PO BOX 64529 London SE1P 5LX or email liz.almond@southwark.gov.uk
If you require information in your language, or in other formats such as audio or large print, please call 020 7525 5000.
Mrs J.E Drain from Rotherhithe writes: “My rent and garage rates have gone up by over £13.50 a week, but my pension increase is just £4.20. I expected to pay a few pounds more, but finding an extra £9 each week seems unfair, and I’m very disappointed!” Tenants and leaseholders who are over 70, registered disabled or receive mobility or disability allowance can now rent garages at a lower rate of £5 per week. To find out more or to rent a garage, visit www.southwark.gov.uk/garages or call 020 7525 5630. A.H Bleach from Surrey Quays writes: “Are there any keep fit classes for elderly people that aren’t walks?” Who said activities for older people can’t be exciting? From Latin dance to badminton and Pilates, there’s a wide range of fun and inspiring activities at Southwark’s leisure centres – visit www.southwark.gov.uk and search for “activities for older people”.
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Garages for rent Available for storage and parking
• • • • • •
Great for storage – clean, secure, dry and well lit Much cheaper than local commercial rents Easy and free 24 hours access No minimum rental period Privacy and peace of mind Now with an even easier online application
Find out more and apply online at www.southwark.gov.uk/garages or call us on 020 7525 5630 www.southwark.gov.uk/garages
BLOW THE © CROWN COPYRIGHT 2009. Copyright in the content, design and typographical arrangement rests with the Crown. Published by Southweark Council
WHISTLE ON
HOUSING
CHEATS When somebody with a council or housing association home rents it out
without permission or obtains a home through providing false information, they are guilty of housing fraud. They are using up valuable housing spaces and depriving families and vulnerable people on the waiting list. It’s
not fair.
If you suspect someone of unlawfully sub-letting call us on
020 7525 2000 or
email us at tenancychecks@southwark.gov.uk Your report will be treated in the strictest confidence and can be given anonymously.
16
Reader survey
The lucky winne r last issue was Kay Stober, 13.
ink about Southwark nd us We want to know what you th make it better for you. Just se n ca we w ho d an , ws Ne ing Hous be entered into the draw l u’l yo d an r be em pt Se 1 by back your survey rs! to win £50 of shopping vouche 1 How regularly do you read Southwark Housing News? Every issue One or two issues a year Never This is the first time I’ve received it 2 How long do you spend reading each issue? 20 minutes or longer 10-15 minutes 5 minutes I just skim through it
5 What do you like least about it? The articles are too long and wordy The stories are too positive, there are not enough critical features I’d like to see more articles written by or about tenants The stories just aren’t that interesting to me Other (please specify)
6 Would you be interested in getting more involved in the magazine (for example, writing articles, taking photos, or joining a reader panel?)
3 Do you enjoy reading it Yes, a lot Yes, a bit It’s just ok No, it’s boring
Yes No 7 Would you be interested in taking part in further research?
4 What do you like best about it? News about housing and services News about places and local people Stories about other council services and events Other (please specify)
Yes No
Contact details Name Address Telephone Email
Send back your completed survey by 1 September to: Southwark Council, The Editor Southwark Housing News Communications Team PO BOX 64529, London SE1P 5LX. The winner will be announced in the next edition.
The information you provide will be used fairly and lawfully and Southwark Council will not knowingly do anything which may lead to a breach of the Data Protection Act 1998.
Publication date June 2011. This magazine is printed on recycled paper.