CLEAR Whole Person Care

CLEAR Whole Person Care™ Model For more information about the use of the CLEAR Whole Person Care Model, contact Center for Spiritual Life and Wholeness 24760 Stewart Street, Rm. 3227-M | Loma Linda, CA 92350 (909) 558-7786 www.llu.edu/wholeness wholeness@llu.edu

Center for Spiritual Life and Wholeness

CLEAR Whole Person Care™ Model Introduction In order to encourage compassionate encounters that exemplify the teaching and healing ministry of Jesus Christ, Loma Linda University Health (LLUH) has developed a CLEAR Whole Person Care model to guide conversations that engage the whole person.

The CLEAR Whole Person Care model has five components, not all of which will be used in every interaction. Each component of the model can be used in its simplest form or may be expanded and deepened in ways suggested by the italicized phrase beneath it.

CLEAR Whole Person Care™ Model (expanded)

C:

L: E:

C: Connect L: Listen

E: Explore

A: R:

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Explore

Invite whole person conversations Wholeness: All dimensions of life integrated through a spiritual core and expressed in service to others. Three aspects of wholeness: Loved by God, Growing in health, Living with purpose in community.

Service to others (Living with purpose in community) Relational (attitude of grace/generosity/giving toward others)

Invite whole person conversations

Share resources that affirm strength and offer hope

Be fully present in a sacred time of sharing • Listen without interrupting for at least one minute • Listen with your eyes, ears, heart, and mind to the whole story

All dimensions of life (Growing in health) Physical (lifestyle choices/habits, health indicators, health concerns) Mental (capacity for understanding/learning, current knowledge) Emotional (feelings, mental states) Consider also: culture, environment, finances, aesthetics (music, art, etc.)

Be fully present in a sacred time of sharing

R: Respond

Listen

LLUH Spiritual History: S: Sources of strength O: Outlook on religion and beliefs U: Underlying life events (that may affect one’s spirit, health or care) L: Links to care (responding to needs/requests, sharing spiritual resources)

Connect intentionally with God, self, and others

Empathize and communicate understanding

Connect intentionally with God, self, and others • Connect with God, yourself, the other person, family members, others present (helping them connect with each other), environment

Spiritual core (Loved by God) Explore joy/suffering of the soul: forgiveness/guilt, grace/shame, hope/fear, worth/worthlessness, meaning/meaninglessness

CLEAR Whole Person Care Model

A: Acknowledge

Connect

Strengths/Concerns: Personal strengths and primary concern(s)

Acknowledge

Empathize and communicate understanding • Validate the story and concern(s)

Respond

Share resources that affirm strength and offer hope • Personal resources (integrate resources and strengths of the other person) • Professional resources (treatment and referral) • Responder’s resources (personal stories, prayer, etc.)

• Reflect (reflect on conversation, need for follow-up, and personal impact)

© 2016 LLUH, ALL RIGHTS RESERVED