Hospital Open Day 2019 programme

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PROUD TO FUND THE OPEN DAY

London North West University Healthcare

NHS Trust

#LNW H

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at Ealing Hospital To celebrate its 40 birthday

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TO TA For more information visit www.lnwh.nhs.uk/openday VI LLS S IT



Welcome We are delighted to welcome you to London North West University Healthcare NHS Trust’s fourth Open Day at Ealing Hospital. This is a fantastic free community event with something for everyone including behind the scenes tours, health checks, music and entertainment. This is a truly special occasion bringing staff from across all our hospitals (Ealing, Central Middlesex, Northwick Park and St. Mark’s) and our community services, to showcase our work and meet with our local communities. It is a great opportunity for you to speak with our staff, including surgeons, doctors, nurses and researchers about the work we do 24 hours a day, seven days a week, 365 days a year. If you are looking for a new role or career then we have some fantastic job opportunities available at our Trust. If you would like to find out more please visit our recruitment stand. Many charities and partner organisations that work closely with us are also taking part in our Open Day and we would like to thank them for their support and involvement. Thank you for joining us and we hope you enjoy your day.

Jacqueline Docherty DBE Chief Executive

Sponsors

Thank you also to our other sponsors:

Graphic Impressio ns, Premier and Warli te Security

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Open day map

Ealing Hospital Open Day

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CAR PARK FREE FROM 10AM TO 3PM

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Programme of events 11am Welcome and official opening

11.15am - 2.30pm Stands A full list of stands can be found on pages 9 – 13. There is something for everyone and we hope you enjoy your day. Entertainment • Dhol drummers Beatology will be entertaining us at the opening and closing of the Open Day (11.15am and 2.15pm). • Radio Harrow will be broadcasting live. • A magician will be holding three magic shows for children in the Kids Zone at 11.30am, 12.30pm and 1.30pm. • A steel pan band from the Steel Pan Academy will perform at 11.30am and 12.45pm. • Atul Radia, singer/guitarist will be performing at 12.15 and 2pm. • FIC Chorale, community choir, will perform at 1.45pm.

1.30pm Announcement of best stand competition winners and the best cake winner

2.30pm Close

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Thor the hawk and his friends Thor is a very important member of the team. His job is to keep all the other nasty birds away so they don’t nest on our buildings. His handler would love to tell you more about how they work together. Inflatable bowel Take a walk through our inflatable bowel. Bed making competition How good are your hospital corners? Come along to find out and win some great prizes. Basic life support Drop in for training sessions – what you learn may help you save a life. Decontamination tent Ever wondered what happens in a crisis? Come and meet the emergency practitioners in the decontamination tent. Departmental tours Make sure you visit our stands offering departmental tours. You’ll find a list of tours on page 8.

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ng Somethtiors of for visi e any ag Metropolitan Police Speak to your local police about crime prevention, and take a look inside a riot van. Fire Brigade Speak to the fire brigade about fire safety, and have a look inside a fire engine. Army Medical Services Reserves Speak to the medical side of the Army about their current role and opportunities available and look inside a field ambulance. Radio Harrow Come and meet our award winning hospital radio station and take part in their special Open Day live broadcast. Dr Bike Does your bicycle need some TLC? If so, bring it along for a check-up by Dr Bike, get it security tagged and find out about cycling in the local area. BBQ Purchase some tasty treats being cooked up by Medirest from 12noon. Get a plaster cast on your arm Take it home and get your friends to sign it. www.lnwh.nhs.uk 7


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Take a tour [T] – sign up at the welcome desks Go behind the scenes and find out what happens in the following areas: ENDOSCOPY UNIT Are you due to have an endoscopy soon, but aren’t sure what to expect? Ask our experts any questions you might have and have a look around the unit to put your mind at ease (11.30am, 12.30pm and 1.30pm). MEADOW HOUSE HOSPICE AND GARDENS Meadow House Hospice incorporates an in-patient unit and day Hospice. Take a tour of the grounds and gardens and ask any questions that you might have (11.30am, 12.30pm and 1.30pm). I MAGING SERVICE - RADIOLOGY Have you got an appointment coming up for a CT or MRI scan for the first time? Don’t worry – have a chat to our excellent radiology team and see where your scan may take place (11.30am, 12.30pm and 1.30pm). PHARMACY Have you ever wondered how your prescriptions are put together? Visit our pharmacy department to find out (12noon and 1.30pm). EMERGENCY DEPARTMENT (ED) Coming into hospital for a planned appointment can be worrying, but coming into A&E when it isn’t planned can be more worrying. So why not visit the ED and follow a patients’ journey through the service (11.30am, 12.30pm and 1.30pm). 8

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Kids’ Zone

Rear of car park • Face painting

• Balloon modelling

Programme of stalls

• Magic shows (11.30am, 12.30pm and 1.30pm) • Henna tattoos

Biofeedback Learn more about this technique, which helps you learn to control some of your body’s functions, such as your heart rate. Blood Transfusion Find out more about how blood transfusions are carried out and why. Brent Integrated Diabetes Service (BIDS) Our team delivers high quality specialist diabetes care in the community and closer to the homes of patients. If you have any questions about diabetes, these are the people to talk to. Digital Services Find out what we’re planning for our digital future. Ealing Rehabilitation Services Learn more about how rehabilitation services can help you to recover after surgery. Emergency Departments [T] Find out what it’s like to be a patient and take their journey through A&E. Emergency Planning Ever wonder what happens in a crisis? Come and meet the emergency practitioners in the decontamination tent. Endoscopy [T] Speak to our experts and put your mind at rest, if you’re due to have an endoscopy. Fire Evacuation Exercises To ensure we’re ready to cope with anything, find out about how we carry out fire evacuation exercises.

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Fracture Service Find out more about how we care for fractured bones. Inflammatory Bowel Disease (IBD) If you suffer from inflammatory bowel disease, these are the people to speak to for advice and support. Imaging service – Radiology [T] Find out all about CT and MRI scans and ask any questions you have about an upcoming scan. Infection Prevention and Control Infection control in our hospitals is essential to keep our patients free from infections. See how clean your hands really are as they are examined by a glow torch. League of Friends Ealing Hospital ‘Friends Café’ Come along for a cuppa, find out about the work the League of Friends do and how you can get involved. Learning Disabilities and Autism Service If you need support or advice, speak to our friendly staff about how we can help patients, families and carers when they come into hospital. Learning and Organisational Development Are you a sixth form student looking for work experience in healthcare or do you want to know how we support our staff with career progression? Speak to our staff to find out more. Level 5 Care of the Elderly and Dementia If your friend or family member is elderly or suffering from dementia, find out how we can help if they need to come into hospital. LGBTQI Network This staff network is really active, so find out more about what they’re up to here. London North West Healthcare Charity Have you ever considered donating money to our Trust? Find out what the money is used for and how it makes a huge difference to the lives of our patients and staff. Maternity Services Come and meet our midwives and get hints and tips on caring for your baby. Meadow House Hospice [T] Find out more about this specialist palliative/end of life care service. Occupational Health and Wellbeing Get your blood pressure checked and speak to our nurses about a healthier lifestyle.

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Ophthalmology - The united colours of the eye Department It’s all about your eyes. Have a picture taken of your retina, and speak to the team about eye disease and treatments. Organ Donation Are you an organ donor? Find out why donation is so important and speak to our local nurse co-ordinator. Outpatients Never miss a hospital appointment again. Sign up here so we can remind you about your appointment by text. Paediatric nursing Find out more about occupational therapy, speech and language therapy and physiotherapy for children. Patient Experience Your feedback is very important to us as it helps us to improve our services for patients. Pharmacy [T] Have you got questions about the medication you’re taking? Speak to our pharmacists to put your mind at rest. Project SEARCH This fantastic project is a supported internship programme for young people with learning disabilities and/or those on the autistic spectrum. Quality Improvement We’ve made lots of improvements which means our patients get better care. Find out more about these here. Recruitment @LNWH If you’re thinking of a career in the NHS, why not come and find out about our vacancies, and the benefits of working at our Trust. Research in the NHS Come and find out how our research benefits you and learn about clinical trials taking place in our Trust. Resuscitation Service Sign up for a basic life support class or ask our team any questions you might have. Security Have you ever thought about a career as a hospital security guard? Find out all about their work here.

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Stoma Care Find out how to care for your stoma or pouch from our experts. Tissue Viability Learn how to spot and care for pressure ulcers and leg wounds. Transformation Team Find out how our Transformation Programme is helping us to make better use of our resources while providing high quality patient care. Volunteering Would you like to join our 500 volunteers who provide an invaluable service to our hospitals? Come and speak to us about how you can get involved. West London Vascular and Interventional Centre Come and see how the blood flows through your veins. Our vascular surgeons will be on hand to show you with ultrasound equipment and see how well you can suture.

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We work very closely with other organisations in our community, and we’re delighted that they have joined us today. Ambulance Transfers Limited Find out how we transfer patients between hospitals and to and from home for their appointment. Brent Tobacco Dependency Support If you’re thinking about giving up smoking, these are the people to speak to. Find out how they can help you to kick the habit. Grundon Waste Management If you care about your environment, come along to find out more about recycling and how you can contribute to a sustainable future. Harrow Clinical Commissioning Group (CCG) CCG’s were set up to enable local GPs and other clinicians to plan and decide on the provision of health services for local residents. Find out more information here about your local GP services. Healthwatch Ealing This organisation gives everyone in Ealing a chance to have their say on local health and social care services. They would love to hear about your health and social care experiences so come along and chat to them. Heartlink Ealing Heart Support Group Heartlink is a local heart support group based at Ealing Hospital. They offer support to patients suffering from heart disease, and their families. Home Instead Senior Care Are you looking for care home for your loved one? This approved local provider can give you lots of information. NW London Clinical Commissioning Group (CCG) Your opportunity to have your say about the NHS Long Term Plan to tackle major killer conditions and save up to half a million lives. Parents of Ealing Self-Help Training Scheme (P.E.S.T.S) Would you like advise about what support is available for children with additional needs? Come and speak to the experts. Prostate Cancer UK Come and speak to this charity if you would like advice or support. TfL Rail Are changes being made to your bus or rail services? Find out more and have your say.

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ways you can support your local hospital

Registered Registered Charity Charity No: No: 1083634 1083634

1. Get Active

Sign up to a run, walk or cycle and raise vital funds

2. Fundraise

Bake, host a quiz night, organise an event or activity

3. Work with us

Be a corporate supporter and make a lasting impact

4. Donate

Every gift makes a lasting impact on our community

5. Volunteer

Invite friends and family to form a Supporter Group 14 8869 3367 e:lnwh-tr.charity@nhs.net w:lnwhcharity.org.uk #LNWHOpenDay t:020



Did youur enjoy o ay? Open D Send your comments to lnwh-tr.communications@nhs.net Tweet us your photos from today @LNWH_NHS #LNWHOPENDAY

With thanks too has wh everyone ted the suppor ay! Open D


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