We are Team loanDepot
Building a company and culture that inspires us to win together.
Culture is everything
Simply put, culture is the way we do things. It’s the secret sauce—which includes our shared values, behaviors and practices—that guides our actions toward each other, our customers, and the communities we serve.
Why culture matters
The people of Team loanDepot drive our company’s success. By building a strong culture and unified mission, everyone thrives: our team, our customers, and our communities.
But culture can’t be bought online
Culture is shaped by every member of our team, in every action we take. We are one driving force. And as much as we can say “culture is this,” or “culture is that,” the culture within our mighty team is a work in progress. It’s something we all nurture with our actions so that we can build an enduring business we’re all proud of.
We are Team loanDepot
Within these pages are our vision, our mission, and the values we should all work to embody every day.
Simply, this is how we win.
Our Vision:
We make the American Dream of home possible.
Call us crazy, but we still believe in the American dream.
At the heart of that dream, as it’s always been, is homeownership.
Homeownership represents pride. Belonging. Security. Legacy.
For some, it signifies the beginning of their story; for
Most would agree, it means everything.
Our Mission:
Our mission is to be our customer’s partner through every step of the homeownership journey.
No matter how out of reach it may feel, or tough it may seem, we’re here, every day, never slowing down on our mission.
Our core values? We call them
DARING IN OUR PURSUITS DYNAMIC IN OUR ACTIONS DO WHAT’S RIGHT
Our Values
to the customer
Everything we do is focused on creating the best possible outcomes for our customers. We are relentless in our drive to exceed their expectations.
in our pursuits
We are “all-in” with a focus on finding better, more engaging solutions and pushing the in our actions
As a resilient and results-driven team, we operate with urgency and positive energy. If we hit a challenge or an obstacle, we say “Bring it on.”
We treat others with respect and act with integrity, strengthening our communities and supporting one another. We invest in our people and value the collective efforts of the team.
DEDICATED to the customer
Everything we do is focused on creating the best possible outcomes for our customers. We are relentless in our drive to exceed their expectations.
The customer is everything. Because their success drives our own, every interaction matters. And it means we must keep our customer at the forefront of our plans, whether that’s introducing a new product or improving a process.
To best serve our customers, we can’t simply stick to the same routine, we must be…
DARING in our pursuits
We are “all-in” with a focus on finding better, more engaging solutions and pushing the entire industry forward.
Dream no small dreams for they have no power to move the hearts of others. “
– Johann Wolfgang von Geothe
Innovation is in our DNA. Years ago, we set out to re-invent the mortgage industry, and guess what? The world is still changing. That driving need—to make things better—guides us as we lead
But when you dream big, you must also act big, which is why we
DYNAMIC in our actions
As a resilient and results-driven team, we operate with urgency and positive energy. If we hit a challenge or an obstacle, we say “Bring it on.”
The world moves fast. And our industry moves even faster.
Response to customer needs, product development, and market conditions must be executed flawlessly, with the speed of an Olympic medalist. Only by working together can we take advantage of our opportunities and tackle our challenges.
Along the way, so that we remain a united force, we must always…
DO what’s right
We treat others with respect and act with integrity, strengthening our communities and supporting one another. We invest in our people and value the collective efforts of the team.
DW H AT’S RIGHT
We are Team loanDepot, we’re all in this mission together. We foster inclusion and collaboration in our interactions, doing right by our customers, our communities and each other.
Your actions define our culture every day. Let’s make sure we’re creating one we love together.
