SAFE CITY LOGAN A QUICK GUIDE TO COMMUNITY SAFETY IN THE CITY OF LOGAN
CONTENTS Introduction....................................................................................................................................4 City of Logan Safe City Strategy and Action Plan 2016-2020 Overview.....................................5 How will the Safe City Strategy and Action Plan be implemented?.............................................5 How will Logan City Council measure success? ........................................................................5 Safe City Logan Activities ..........................................................................................................5 Did You Know?...............................................................................................................................6 Logan Safety Camera Program..................................................................................................6 Safe City Logan Symposium......................................................................................................6 Safe City Logan Community Survey...........................................................................................6 City of Logan Safe City Awards..................................................................................................6 Crime Prevention Through Environmental Design Safety Audits..................................................6 Crime Prevention and Community Safety Education and Awareness..........................................6 Crime Prevention Through Environmental Design (CPTED).........................................................8 What is CPTED?........................................................................................................................8 How does CPTED work?...........................................................................................................8 Logan Safety Camera Program ..................................................................................................10 Personal Safety - Out and About ................................................................................................11 When Shopping.......................................................................................................................11 When Out and About or Catching Public Transport..................................................................11 Personal Safety - Around the Home............................................................................................12 Home CPTED Checklist...........................................................................................................13 Car Safety and Security...............................................................................................................14 The Facts.................................................................................................................................14 Car Security Begins at Home...................................................................................................14 What can you do?....................................................................................................................14 Mobile Device Safety...................................................................................................................15 Protecting your device..............................................................................................................15 If your device is stolen or lost, immediately...............................................................................15
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A QUICK GUIDE TO COMMUNITY SAFETY IN THE CITY OF LOGAN
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Travelling to School Safely...........................................................................................................16 Be Prepared.............................................................................................................................16 Act Confident...........................................................................................................................16 Talk the Talk.............................................................................................................................16 Remember the Details..............................................................................................................16 My Safety Network Activity.......................................................................................................17 A Safe Night Out...........................................................................................................................18 Effects of Excessive Drinking....................................................................................................18 Australian Government Standard Drinks Guide.........................................................................19 Business Crime Prevention..........................................................................................................20 Shoplifting and Stealing............................................................................................................20 Fraud.......................................................................................................................................20 Business CPTED Checklist.......................................................................................................21 Safety Tips for Those Living in Rural Areas or Near Open Space.............................................22 Construction Site Crime Prevention............................................................................................23 Secure your tools.....................................................................................................................23 Secure your jobsite..................................................................................................................23 Safe Night In.................................................................................................................................24 Reporting Crime...........................................................................................................................25 In an Emergency......................................................................................................................25 In a Non-Emergency................................................................................................................25 Community Partners and Support Services................................................................................26 Neighbourhood Watch in Logan...............................................................................................26 Hotlines and Support Services for Victims of Crime..................................................................26 Hotlines and Support Services for At-Risk Members of the Community....................................26
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INTRODUCTION
Logan Safety Camera Program Monitoring Room
In accordance with Logan City Council’s Corporate Plan 2017‑2022, Council is committed to ensuring the City of Logan’s neighbourhoods are welcoming, inclusive and safe. Council will ensure this occurs through the implementation of the City of Logan Safe City Strategy and Action Plan 2016-2020. This strategy and action plan allows for flexibility of emerging community safety issues and is proactive with its initiatives. The vision of this strategy and action plan is for our residents of the City of Logan to: • Feel safe; • Enjoy strong neighbourhood connectivity; • Share a sense of community pride; and • Be aware of, understand and practice strategies that increase safety and prevent crime throughout the City of Logan. To ensure we are delivering on this vision, we have developed this Safe City Logan – A Quick Guide to Community Safety in the City of Logan booklet, which presents a combined publication on a variety of different community safety measures, as well as personal safety and crime prevention information. All information in this guide was correct as at the time of publication. However, Council acknowledges that some components of services may change from time-to-time.
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A QUICK GUIDE TO COMMUNITY SAFETY IN THE CITY OF LOGAN
Council sponsored all-terrain vehicles for the Queensland Police Service
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CITY OF LOGAN SAFE CITY STRATEGY AND ACTION PLAN 2016-2020 OVERVIEW The Safe City Strategy and Action Plan guides how we develop and coordinate a broad range of crime prevention and community safety activities and initiatives that will improve the lives of our residents. It demonstrates Council’s commitment to helping ensure all communities across our city are safe.
How will the Safe City Strategy and Action Plan be implemented? The Safe City Strategy and Action Plan will be implemented through five key areas of interest: • Strategic approach; • Community confidence; • Places and spaces; • Partnerships; and • Communication.
How will Logan City Council measure success? Success will be measured directly against the goals of our vision. Each action item has a specific measure to allow Council to rate its success. An annual report to Council outlines progress and any issues and challenges in delivering the Safe City Strategy and Action Plan.
Logan City Council Officers undertaking a Crime Prevention Through Environmental Design Audit of a local park
Safe City Logan Activities Council has commenced implementing a new approach to delivering community-based crime prevention and community safety activities. This new approach will benefit the community by increasing the frequency of and opportunities for community members and groups to participate in a wider variety of community safety and crime
For more information please visit logan.qld.gov.au/community-support/ safety/safe-city-strategy-and-actionplan
prevention focused activities during the year. logan.qld.gov.au/community-support/safety/safecity-logan-activities
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DID YOU KNOW? Logan City Council is committed to providing a safe and liveable community as well as enhancing the quality of life for all in the City of Logan by delivering a broad range of crime prevention and community safety initiatives. Council work in close partnership with the Queensland Police Service, key stakeholders and the community to deliver a range of crime prevention and community safety initiatives using the identity of Safe City Logan. Some of these initiatives include:
Logan Safety Camera Program
City of Logan Safe City Awards
The Logan Safety Camera Program was
Logan City Council delivers the Safe City
established in 2001 to address increasing
Awards annually. These awards acknowledge
safety concerns from the City of Logan
the work of volunteers, individuals, not-for-
community. Please refer to page 10 for more
profit groups and government agencies within
information.
the City of Logan who help make our city even safer.
Safe City Logan Symposium Logan City Council delivers an annual Symposium, which brings together a range of specialised and expert speakers who aim to increase awareness and education to vested members of the City of Logan community on priority safety issues.
Safe City Logan Community Survey
Crime Prevention Through Environmental Design (CPTED) Safety Audits CPTED safety audits are undertaken to help ensure spaces are as safe as possible for everyone to use, and to improve the physical environment in ways that will reduce opportunities for crime.
Logan City Council delivers an annual survey to gain the community’s perspective on community safety issues, to prioritise and plan community safety and crime prevention activities and to see if we are meeting our vision of the Safe City Strategy and Action Plan.
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Crime Prevention and Community Safety Education and Awareness These initiatives engage the community, government and non-government agencies from across the City to focus their resources and attention on community safety matters.
A QUICK GUIDE TO COMMUNITY SAFETY IN THE CITY OF LOGAN
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Safe City Logan Community Information Display
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CRIME PREVENTION THROUGH ENVIRONMENTAL DESIGN (CPTED) WHAT IS CPTED? CPTED (pronounced sep-ted) provides a common-sense approach to designing environments (new or redeveloped) in ways that help to create safer spaces and reduce crime. CPTED principles can be applied to any built environment or facility for example, public areas, shopping centres and residential dwellings.
HOW DOES CPTED WORK? 1. Surveillance
3. Territoriality
The ability to ‘see’ and ‘be seen’ at all times
It is important for a person’s sense of control
within an environment. The more people that
for other people not to trespass on ‘their
are using an area providing ‘surveillance’,
territory’ without invitation. It is equally
the less opportunity there is for someone to
important for people to be aware of another
commit a crime without being seen.
person’s territory and not trespass accidentally. Therefore clear boundaries need to be defined between private and public space. When creating territoriality you should try not to use anything that might reduce surveillance, such as a large concrete wall.
2. Legibility A design is said to be legible if it allows people
4. Ownership
to easily know where they are going and how
The community need to take ‘ownership’ of
to get there. Legibility gives people confidence
public spaces and feel empowered in these
to use a space and makes them less likely to
spaces to respond to situations in a way that
get lost and feel vulnerable or unsafe.
will enhance the safety and security of the community.
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A QUICK GUIDE TO COMMUNITY SAFETY IN THE CITY OF LOGAN
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5. Management
6. Vulnerability
Public places that are poorly maintained
Some situations, locations and the time of
and appear to belong to nobody have an
day can make people feel more vulnerable
increased vulnerability to crime occurring.
to crime. The design and management of
Maintaining the physical appearance of a
a space should respond to both real and
space encourages people to respect their
perceived vulnerability.
surroundings.
For more information please visit logan.qld.gov.au/ community-support/safety/design-for-safety
‘Eats and Beats’ is a family friendly event held monthly at various locations in the City of Logan
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LOGAN SAFETY CAMERA PROGRAM
The Logan Safety Camera Program monitors various sites across the city
The Logan Safety Camera Program has a long and successful history of increasing community safety in public spaces across Logan City. This program reinforces Council’s commitment to enhancing community safety at key locations across the City of Logan. There is a strong focus on safety of the public, with safety cameras being located in areas of high community use and pedestrian traffic, such as parks, transport routes and business precincts. This is a valuable tool in preventing the escalation of incidents, providing a response to anti-social behaviours, as well as assisting with human interest services, such as locating lost or disoriented persons. Council’s safety cameras throughout the City of Logan stream live back to a monitoring facility that is operational 24 hours a day, seven days a week. The Queensland Police Service are alerted to any persons considered to be in danger or exhibiting suspicious behaviour. A number of mobile safety camera devices are included in the Logan Safety Camera Program, including mobile safety camera vehicles. The mobile safety cameras allow Council to provide a rapid response to community safety concerns and human interest considerations across the city. Mobile cameras have proven to be an effective way of addressing transient and ‘hotspot’ community safety issues, such as hooning. The mobile cameras are also used proactively to enhance patron safety at large-scale community events, for disaster recovery, and other community situations.
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A QUICK GUIDE TO COMMUNITY SAFETY IN THE CITY OF LOGAN
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PERSONAL SAFETY – OUT AND ABOUT Feeling safe and confident when out in public helps us to stay mobile and makes it easier to enjoy recreational activities and community life. Always keep your personal safety in mind; even for everyday activities.
When Shopping • Keep a firm grip on your handbag and ensure it is securely shut so valuables are
When Out and About or Catching Public Transport • Plan your route before starting out - know
out of sight and reach. Have the zip facing
where you are going and how long it should
the front when closed.
take to get there.
• Only use ATMs that are in public places where you can be seen by other people. Don’t allow other people to see how much money you have withdrawn. Always remove your receipt and take it with you. • Be aware of where you parked and the entrance you used to avoid becoming
• If travelling alone, especially at night or in isolated areas, sit near the bus or train driver. • Always act confident even if you don’t feel it. Keep your head up and maintain a consistent pace. • If you think you are being followed, change
lost and increasing your vulnerability when
your route by crossing the road. If the
returning to your car.
person follows, try to attract the attention of anyone nearby or seek assistance at the
For more information please visit
nearest house or shop.
logan.qld.gov.au/community-support/safety/ community-safety-and-crime-prevention
The City of Logan is a dynamic, diverse and proud community that is a perfect place for young, growing families
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PERSONAL SAFETY – AROUND THE HOME Whilst everyone has the right to feel safe, it is important to be proactive with security measures around your home. If you follow several key safety strategies it can greatly reduce the likelihood of becoming a victim of crime. • A door viewer or peephole is an excellent way to see who is at the door without opening it. A door chain is also advisable if you do not have a screen door. • Discourage young children from answering the door without an adult present. Children may be tricked into allowing strangers into the home or giving out personal information. • Sensor lighting is an excellent way to deter unwanted people from entering your property. Install along the entrance path to the house and near the door. • Acknowledge people in your area, especially if you don’t know them. Offenders who know they have been seen will likely leave the area for fear of being recognised. • Always lock windows and doors and ensure sheds are locked. Not only when you’re out but also when at home.
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A QUICK GUIDE TO COMMUNITY SAFETY IN THE CITY OF LOGAN
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Home CPTED Checklist 1. Is your house and house number clearly visible from the road? Yes
No
IF NO, consider clearing overgrown shrubs or trees and displaying your house number in a more visible location. This will help to increase surveillance of your house and aid emergency services to quickly find your house in an emergency.
2. Is your shed, garage, and gate properly secured with locks? Yes
No
IF NO, consider replacing/purchasing locks to help deter unlawful entry and theft from occurring.
3. Do you have lighting outside the main entry/exits of your home? Yes
No
IF NO, consider installing a form of sensor lighting. This creates the illusion that someone is home and will help deter unlawful entry.
4. Have you engraved your belongings with a form of personal identification? Yes
No
IF NO, consider marking your belongings. Personal Identification aids the Police with investigation and will help with the return of your items.
5. Are your valuables secure and stored out of public view? For example can’t be seen through a window? Yes
IF NO, consider placing your valuables in a safer spot out of sight, such as No
in a safe or secured drawer. This will help prevent opportunistic offences from occurring.
6. Is the boundary between your property and public areas obvious? For example, is there a clear visual indicator of where public areas end and your property begins? Yes
No
IF NO, consider how small plantings, garden edging or fencing (that does not block visibility of your house) could make the boundary clearer.
7. Do you have lockable security doors and screens? Yes
No
IF NO, check the quality of your door and window security regularly. Security doors and screens provide an added layer of security.
For more information please visit logan.qld.gov.au/community-support/safety/community-safety-and-crime-prevention
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CAR SAFETY AND SECURITY The Facts
What can you do?
• In Australia, a car is stolen every
Enhance your home security
12 minutes. • Around one in every 120 Australian homes fall victim to car criminals each year. • 70 per cent of late model vehicles are stolen with the keys. • Car thefts are almost always opportunistic
• Keep trees and shrubs well-trimmed in order to provide a clear line of sight to the street and reduce potential hiding places. • Keep your garage locked to restrict unauthorised access. • Discuss with your family or housemates
with offenders entering unsecured premises
what to do in the event that you encounter
to access car keys.
an intruder entering or already in your
Car Security Begins at Home No matter how sophisticated your car security mechanisms are, if a thief is able to steal your keys and transponder, your car could be gone long before you realise these items are even
home. Safeguard your keys • Always store car keys out of view and away from external doors and windows. • Never leave a spare set of house or car keys in your car.
missing. Most offenders avoid being discovered and will take flight if encountered. If
Remove temptation • Remove tempting items, such as GPS
you find an intruder in your home leave
devices, mobile phones, handbags and
them a clear exit path (or vacate the
electronic equipment from view. If you must
house if safe to do so). Try to record a
leave items in your vehicle make sure they
description of the offender(s) and call 000
are stored out of sight before arriving at
immediately.
your destination. Park safely • Always park in well-lit areas that have good pedestrian traffic. Avoid poorly lit car parks that are isolated as there is less risk of a thief being interrupted in such locations. If secure parking is available (e.g. garage,
Is your car secure?
behind a fence) it is advisable to use it.
For more information please visit logan.qld.gov.au/community-support/safety/community-safety-and-crime-prevention
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A QUICK GUIDE TO COMMUNITY SAFETY IN THE CITY OF LOGAN
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MOBILE DEVICE SAFETY While smart phones, iPads, iPods, laptops and
• Install an ‘anti-theft’ application on your
game consoles, are a great way to pass the
device. You may then be able to remotely
time, they can also be a dangerous distraction.
locate your device and make it unusable to
Whenever you are out in public, it’s important to keep your eyes up and be aware of your
whoever has possession of it. • Keep a written record of your device serial
surroundings, particularly when you are out on
(IMEI) number. This will help police to
your own or using public transport.
identify your device if it is recovered.
Be smart with your device and always keep your personal safety in mind.
If your device is stolen or lost, immediately
Protecting your device
• Report the theft or loss to the police by
• Secure your device by putting it in your front pocket, in your bag or a pouch. Do not leave it in your hand where someone can quickly steal it from you. • Avoid leaving your device unattended on a table, desk or in a public place. It only takes a second for an opportunistic thief to steal it. • Consider using a password to protect access to your device. This will make it more difficult for a thief to use your
calling Policelink on 131 444 or if it is an emergency, dial 000. • Contact your device service provider e.g. Telstra, Optus or Vodafone as they may be able to disable the device remotely to avoid the added stress of having your personal details used illegitimately and/or getting an inflated phone bill. • If your device is insured, make contact with your insurance provider to report the theft or loss.
device or gain access to your personal information, including the contact details of family and friends, photos and any social media apps you may have left open. • Do not store sensitive information on your device such as online banking passwords, PIN numbers or email passwords. • Consider backing up your contacts, photos and music onto a separate storage device,
While you watch your screen, Who's watching you?
your home computer or use a cloud-based solution. www.logan.qld.gov.au/communitysafety
For more information please visit logan.qld.gov.au/community-support/safety/community-safety-and-crime-prevention
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TRAVELLING TO SCHOOL SAFELY Walking to and from school is a great opportunity to get some exercise and enjoy the outdoors. If you remember a few simple rules you should be able to have a safe and enjoyable journey each day.
Be Prepared
Talk the Talk
• Have a couple of routes to your destination.
• If someone offers you a lift or calls you
It is best to alter your route a couple
over to their car – decline with a wave and
of times a week to avoid predictability
continue walking. Never get into the car
(remember to tell someone which route you are taking). • Know where to go if you find yourself in trouble – you may know someone who lives along the route or maybe there is a police station. • If it looks like rain, pack an umbrella or
with a stranger. • If trying to get away from someone in a car, always move in the opposite direction than the car. This will make it harder for them to follow you. • Always tell a trusted adult if a person or situation made you feel uncomfortable.
raincoat – this may deter a stranger offering you a lift.
Act Confident • Avoid dawdling and stopping too much.
Remember the Details If you are approached by someone trying to get you to go with them against your will, it is important to tell a trusted adult, such as your
Show everyone around you that you have
parents or school teacher. Try to remember as
somewhere to be at a set time and you
much about the situation as possible. What
intend to get there.
colour was the car? Was it old or new? What
• Be aware of your surroundings including
did the person look like? Did they have tattoos
cars, people and landscape features.
or piercings? Were they young or old? In which
• Trust your instincts - if a situation doesn’t feel right then take action to get yourself to a situation where you feel safe again. You
direction did they leave? • Remember to always put your safety first.
could cross the road, or catch up or slow down to join others.
For more information please visit logan.qld.gov.au/community-support/safety/community-safety-and-crime-prevention
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A QUICK GUIDE TO COMMUNITY SAFETY IN THE CITY OF LOGAN
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MY SAFETY NETWORK ACTIVITY • Think of your safety network – what adults can you trust? • Think of five adults and list one adult on each finger. • Show the adults on your list. • If things don’t feel right, talk to one or more of your safety helpers on your network.
Activity Rules 1. The person must be an adult. 2. Include both males and females. 3. Write someone who lives at home with you. 4. Add someone from outside your family home. 5. Include a person outside of your family. Suggestions: Parents, Grandparents, Teachers, Sports Coach.
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A SAFE NIGHT OUT When visiting licensed premises or consuming alcohol, it is important to remember safety precautions to help ensure you have an enjoyable and safe night. 1. If someone you don’t know is buying you a drink, go with them to the bar to ensure they don’t spike your drink with alcohol or drugs. 2. Avoid wandering off alone and always tell friends when you are leaving and how you will be getting home. Planning how you will get home before your night out will reduce
When Drinking Alcohol Avoid: • Drinking games • Energy drinks and other stimulants • Binge drinking • Situations that may lead to confrontation or conflict • Shouts – drink at your own pace
the chances of becoming vulnerable while looking for a way home. 3. Include meals and water into your evening. Make sure you keep hydrated. 4. Involve yourself in other activities such as dancing or playing pool. 5. If you plan to drink, don’t drive. 6. Remember that One Punch Can Kill. Alcohol and aggression can be a lethal combination, both through an
Alcohol misuse and abuse can lead to many short-term, long-term and social problems for a person. • Short-term problems can include: slowed reaction times, difficulty with balance, slower heart rate and breathing and impaired memory. • Long-term problems can include: liver
individuals lowered inhibitions and physical
disease, digestive disorders, increased
impairments on balance and mobility. It only
risks of certain cancers and damage to
takes one punch to turn a night out into a
muscles and bones.
nightmare! Look out for yourself and your
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Effects of Excessive Drinking
• Social problems can include: relational
mates and remember to walk away from
issues, financial problems, increased risk-
potentially aggressive situations.
taking behaviours and work problems.
A QUICK GUIDE TO COMMUNITY SAFETY IN THE CITY OF LOGAN
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Australian Government Standard Drinks Guide A standard drink contains 10 grams of pure alcohol, but the drinks you buy often contain more than one standard drink. The label on an alcoholic drink tells you the number of standard drinks in the container. This chart is only a guide. Always read the container for the exact number of standard drinks. Drinking no more than two standard drinks on any day reduces the lifetime risk of harm from alcohol-related injuries or disease. Drinking no more than four standard drinks on a single occasion reduces alcohol related risks arising from that occasion. Alcoholic Beverage
Standard Drinks
Low strength beer (2.7% alcohol)
While these standard measurements
1 can or stubbie
0.8 standard drinks
are guidelines, it is
285ml glass
0.6 standard drinks
important to remember
425ml glass
0.9 standard drinks
alcohol tolerance
Case of 24x375ml cans or stubbies
19 standard drinks
varies dependent upon a person’s size,
Mid strength beer (3.5% alcohol) 1 can or stubbie
1 standard drink
285ml glass
0.8 standard drinks
425ml glass
1.2 standard drinks
Case of 24x375ml cans or stubbies
24 standard drinks
fitness, food intake and gender.
Full strength beer (4.9% alcohol - includes diet beer) 1 can or stubbie
1.4 standard drinks
285ml glass
1.1 standard drinks
425ml glass
1.6 standard drinks
Case of 24x375ml cans or stubbies
34 standard drinks
Wine (9.5%-13% alcohol) 100mL glass
1 standard drink
Average restaurant serving (150mL)
1.4-1.6 standard drinks
750mL bottle
7-8 standard drinks
4-litre cask
36-43 standard drinks
Spirits (37%-40% alcohol) 1 nip (30mL)
1 standard drink
700mL bottle
22 standard drinks
Pre-mixed spirits (5%-7% alcohol) 1 can (375mL)
1.5-2.1 standard drinks
1 bottle (275mL)
1.1-1.5 standard drinks
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BUSINESS CRIME PREVENTION There are many types of business crime, the most common being shoplifting, robbery, burglary, malicious damage and fraud. Understanding common causes of business crime will allow you to better safe-guard your business.
Shoplifting and Stealing
Fraud
Simple steps to deter shoplifting:
Internal
• Ensure the layout of your store is as open
Internal fraud is committed by staff, it is
as possible, limit areas that have low levels of surveillance by staff or areas that feel isolated. • Expensive or high-theft items should be displayed in a lockable cabinet or tagged with security devices. Install theft detection sensors at all entry and exit points. • Educate staff on security policies and procedures and explain behaviours that are indicative of the intention to shoplift.
common, and at times difficult to detect. • Internal fraud may be detected when staff work long hours, avoid having others assist or relieve them or show interest in a company’s cash-handling or delivery systems. • In order to minimise your businesses chance of becoming a victim of internal fraud, make it known to staff that you will investigate all cash discrepancies, schedule
If a shoplifter is detected, ask the person to
random and regular audits on cash and
surrender any property which is not rightfully
stock and ensure all banking is checked by
theirs. If an offender poses a safety threat to
two staff members.
you, staff or property, do not approach them. Personal safety is worth more than the value of
External
stolen goods.
External fraud is commonly committed by customers and suppliers who obtain goods, services and cash. • To reduce the opportunities for external fraud, conduct random and regular audits on stock-handling processes, always check that credit cards have the correct hologram on them, sight photo identification when cheques are presented and record details including name, address and driver’s license number of cheque holder.
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A QUICK GUIDE TO COMMUNITY SAFETY IN THE CITY OF LOGAN
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Business CPTED Checklist 1. Do you have signage promoting security measures such as CCTV, security patrols and time delay safes located inside and outside your business? Yes
No
IF NO, consider displaying signs and/or stickers around your business advising of security measures to deter unlawful entry and theft.
2. Are all windows and doors secure and locked during business hours (where appropriate) and after business hours? Yes
No
IF NO, consider replacing/purchasing locks to help deter unlawful entry and theft from occurring.
3. Does your business encourage EFTPOS transactions? Yes
No
IF NO, consider encouraging the use of EFTPOS and credit card transactions to limit the amount of cash held on the premises.
4. Do you have protocols and regulations outlined that limit the discussion of business procedures with customers and suppliers? Yes
No
IF NO, consider educating staff on confidentiality and inform them not to discuss work related topics in public.
For more information please visit logan.qld.gov.au/community-support/safety/community-safety-and-crime-prevention
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SAFETY TIPS FOR THOSE LIVING IN RURAL AREAS OR NEAR OPEN SPACE • Get to know your neighbours by saying
• If your property backs onto open space
hello to them. This helps to promote
(parks or bushland) ensure the boundary
a strong and cohesive community.
between your property and public area
Neighbours who know each other are more
is obvious by having garden edging or
likely to help each other out in times of
fencing to make the boundary clear and
emergency.
keep gates to your property locked. Install
• Setting up a community Facebook page may create another opportunity to connect with your neighbours. A closed community Facebook page is easy to set-up and creates a safe place for you and your
sensor lighting to create the illusion that someone is home and consider installing CCTV cameras to monitor your property and deter trespassers. • Where possible, store farm machinery in
neighbours to discuss neighbourhood
a secure shed or enclosure or behind a
matters and support one another.
secure fence on your property, where it can
• Consider joining your local Neighbourhood Watch group. • CPTED is a crime prevention strategy that looks how the design of a space impacts on the safety of that space and vulnerability to crime. • One strategy that Logan City Council actively adopts is to complete comprehensive proactive CPTED assessments on targeted areas such as parks that may benefit from application of the CPTED principles. To request a CPTED Audit of a local park in
be easily observed from your residence. Secure equipment with heavy chains and quality locks and always lock vehicles and machinery. • Secure your livestock by keeping all paddocks, shed and stockyard gates closed and locked. • Secure your firearms. A person, who possesses a firearm, must take all reasonable precautions to ensure its safe storage. This includes locating the safe out of sight and ensuring that the keys are kept in a safe place, not accessible to unlicensed persons.
the City of Logan, contact Council’s Community Safety Program - telephone 3412 3412 or email safecity@logan.qld.gov.au
For more information please visit logan.qld.gov.au/community-support/safety/community-safety-and-crime-prevention
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A QUICK GUIDE TO COMMUNITY SAFETY IN THE CITY OF LOGAN
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CONSTRUCTION SITE CRIME PREVENTION Construction site crime is expensive, can delay project schedules and can also give your business a bad reputation! Construction sites can be seen as ‘easy targets’ by opportunistic thieves as they can lack proper security and loss prevention practices. Below are some security measures you can implement to help prevent construction site theft.
Secure your tools • Engrave or mark your tools with a form of personal identification (e.g. name/initials) to make them harder for thieves to offload and to help police locate and return your tools if they are stolen. • Secure tools and materials when not in use - leaving them laying around can be seen as an open invitation for thieves to help themselves. • Keep an organised jobsite to help prevent tools and equipment being misplaced or stolen without anyone noticing. • Recording or taking photos of serial
Secure your jobsite • Keep your jobsite well-lit after hours to help deter thieves from entering by increasing their risk of detection. • Secure your jobsite by adding a locked fence or barricading to make it more difficult for thieves to enter and more obvious to passers-by if someone is on-site that shouldn’t be. Also, display appropriate signage such as “Authorised Personnel Only” and/or “Area Under 24 Hour Surveillance” to deter thieves from entering your jobsite. • CCTV, alarm systems, sensor lighting and/or security patrols can help deter jobsite theft as well as aid the police with investigation. • Tighten up your inventory and make sure there is an accurate paper trail detailing when supplies arrive onsite and who takes delivery of what items. Purchase only what you need, when you need it as materials left lying around jobsites are a primary target for opportunistic thieves.
numbers, purchase receipts and warranties for your tools and equipment is good practice for tax purposes and is helpful should you need to lodge a claim if these items are lost or stolen
For more information please visit logan.qld.gov.au/community-support/safety/community-safety-and-crime-prevention
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SAFE NIGHT IN As with having a “Safe Night Out” there are
• Only serve alcoholic drinks on request
a few safety precautions you can take to
– don’t allow people to top up alcoholic
ensure that you have an enjoyable and safe
drinks. Consider a non-drinker being in
party at home.
charge of the bar area, this can help control
• Registering your party with the Queensland
the amount of alcohol consumed.
Police Service (QPS) Party Safe Program
• If any of your guests display aggressive or
will ensure you receive appropriate advice
drunken behaviour try talking to them in
and resources to assist you in organising
private. Offer them food and alternatives
a safe and lawful party. It will also ensure
to alcohol, or see if a friend can influence
that if things do go wrong on the night, the
them. When refusing to serve them any
police have your information and can deal
more alcohol, try to keep calm and avoid
with any issues quickly and efficiently.
getting into an argument.
• Identify your invited guests by providing
• Have a list of important phone numbers
them with wristbands. This makes
such as your local police, the nearest
identification of invited guests easier on the
medical centre and taxi services. Have
night. The QPS can provide wristbands -
these saved in your phone and make sure
contact your local Police Station.
you are prepared for any emergencies by
• Avoid using social media to advertise your
having a sober, responsible adult present.
party. Make sure your guests are aware it is “invitation only”. • Have a wide variety and sufficient supply of non-alcoholic drinks. Only serve alcohol from one area within your party, well away from the entrance and ensure no one underage is consuming alcohol. • Have food and water readily available for all guests throughout the duration of the party. Snacks high in protein and carbohydrates such as cheese, dips, crackers, vegetables and meat, slow down the absorption of alcohol. For more information please visit police.qld.gov.au/programs/cscp/personalSafety/youth/partySafe/default.htm
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A QUICK GUIDE TO COMMUNITY SAFETY IN THE CITY OF LOGAN
SAFECITYLOGAN
REPORTING CRIME In an Emergency For life threatening matters, crime in progress, or when the event is time critical, you should call Triple Zero (000). If you have a speech or hearing disability, Triple Zero (000) can be accessed via the National Relay Service. For Speak and Read callers who rely on TTY to make calls dial 106. For Speak and Listen callers who use an ordinary phone or mobile rather than a TTY, dial 1800 555 727 and then ask for Triple Zero (000).
• Crime Stoppers 1800 333 000 – available 24 hours a day, seven days a week to report anonymous information regarding suspicious or criminal activity. For more information please visit: crimestoppersqld.com.au/home.jsp • Hooning Hotline 13HOON (13 4666) – available 24 hours a day, seven days a week to report information regarding hooning incidents. Take note of what the vehicle model is or what it looks like, what the vehicle was doing and the registration plates. For more information please visit: police.qld.gov.au/programs/roadsafety/ vehimpound/hoonhotline.htm • Graffiti Report (07) 3412 3412 – call Logan City Council regarding incidents of graffiti or visit logan.qld.gov.au/home/online-servicesand-payments/report-it to report online.
In a Non-Emergency
• City of Logan App
For all matters of a non-urgent nature contact:
Non-urgent maintenance issues including
• Policelink 131 444
graffiti, potholes, abandoned vehicles or
- available 24 hours a day, seven days a
issues with trees on your street can now be
week for non-urgent incidents including:
reported on mobile devices using the City
»» Wilful property damage »» Break and enters »» Lost property
of Logan App. To download, visit the App Stores and search for ‘City of Logan’. • Police Link Mobile Phone App
»» Theft
Download Mobile Device Apps - go to
»» Stolen vehicles
police.qld.gov.au/online/mobile/default.htm
For more information please visit: police.qld.gov.au/programs/policelink
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COMMUNITY PARTNERS AND SUPPORT SERVICES Neighbourhood Watch in Logan Neighbourhood Watch Queensland is a volunteer, not-for-profit organisation and has
»» dvconnect.org • Working Against Violence Support
helped to create safer and more cohesive
Services (WAVSS)
neighbourhoods since 1988.
»» (07) 3808 5566
Benefits of an active Neighbourhood Watch group • Increased community cohesion, strengthening relationships between neighbours. • Encourages local residents, families and businesses to work together to reduce crime and improve community safety through joint crime prevention initiatives. • Members are local residents who have a vested interest in the safety of the local area and are committed to helping promote a healthy and safe environment for all people. • Provides a direct contact point between local police and the community with the capacity to problem solve at the local level. If you would like more information about your local Neighbourhood Watch group, please contact dcpc.logan@police.qld.gov.au or visit the Neighbourhood Watch Queensland website nhwq.org.
Hotlines and Support Services for Victims of Crime • Kids Helpline »» 1800 55 1800 »» kidshelpline.com.au • Domestic Violence Connect »» 1800 811 811 – women’s helpline »» 1800 600 636 – men’s helpline
26
»» 1800 010 120 – sexual assault helpline
»» wavss.org • Queensland Health Victims Support Service (QHVSS) »» 1800 208 005 »» health.qld.gov.au/qhvss • Victims Assist Queensland »» 1300 546 587 »» police.qld.gov.au/programs/victimAssist.htm
Hotlines and Support Services for At-Risk Members of the Community • Youth and Family Services (YFS) »» (07) 3826 1500 »» yfs.org.au • Metro South: Mental Health and Addiction Services »» 1300 (MH CALL) - 1300 64 2255 »» metrosouth.health.qld.gov.au/mentalhealth/about-us • Multilink »» (07) 3808 4463 »» multilink.org.au/what-we-do • Street University »» 1800 753 300 »» noffs.org.au/blank/noffs-queensland • Salvation Army – Employment Plus »» 136 123 »» salvos.org.au/need-help/employmentplus
A QUICK GUIDE TO COMMUNITY SAFETY IN THE CITY OF LOGAN
SAFECITYLOGAN
SAFECITYLOGAN Be an active bystander. Don’t ignore it. #ReportIt
In emergencies:
Call Triple Zero (000)
Report a crime:
Call Policelink 131 444 or Crime Stoppers 1800 333 000
Damaged Council property:
Call 3412 3412 or download the City of Logan App
DON’T BE A FOOL, ! SECURE YOUR TOOLS SAFECITYLOGAN SAFECITYLOGAN
SAFE CITY SURVEY Tell us how you feel about crime and safety in the City of Logan by completing our survey. Go in the draw to win 1 of 3 vouchers worth $100 each. For more information or to complete a survey online, visit logan.qld.gov.au/haveyoursay
#SAFECITYLOGAN For more information please visit: logan.qld.gov.au/community-support/safety/community-safety-and-crime-prevention
27
Further information Visit logan.qld.gov.au/safecity to download a full copy of the City of Logan Safe City Strategy and Action Plan 2016-2020
Contact us Logan City Council Community Safety Program E: safecity@logan.qld.gov.au P: (07) 3412 3412
Logan City Council 150 Wembley Road, Logan Central QLD 4114 PO Box 3226, Logan City DC QLD 4114 Ph: 3412 3412 • email: council@logan.qld.gov.au • web: logan.qld.gov.au