Administrative offices need attitude upgrade

In the past year, we have watched businesses offices show little concern for students. Instead of making the calls to clear confusion, the people behind the desks tum their heads and send the students on their way. At best, they may give the student a note on a loose piece of paper to pass on to the next uninterested employee in another office.

First is the attitude and level of professionalism issues and class registration as much of a onefall because of poor management. Enron went exuded to stUdentsby office personnel. Generally, stop-shopping deal as they can. Between now and down for fudging paper work. Kmart failed to bank- and more often than not, the employees in the the time a breath of tresn air comes with the ruptcy because it couldn't keep up with the competition of Wal-Mart.

For Cabrini to remain competitive with other col' leges, the administration has to analyze and revamp 1he relationship between the Financial Aid offJCeand the Business office.

In response to past problems, Cabrini will be using the BaMer system at the start of next year. The newsystem will be a seamless central repository for aHstudent information. Providing the integration of admissions, records, billing and student information, the system will allow for simultaneous updates among the administrative offices.

Although the Banner system will eliminate the run-around for students and vastly improve data _ sharing between offices, two problems still need to be promptly addressed.

Banner system, students will have registered for classes twice and handled countless issues with the offices. So, while the Banner system will work wonders next year, what does the college have planned to improve the situation this year?

Students should not have to be the fiber optics of the network connecting the administrative offices. It is not the responsibility of the students to ensure accurate communication and updates between the offices. While the upgrade to the Banner system is a huge step, an upgrade in the attitude and professionalism of administrative office employees will be a bigger step. not an exception. It is the job of the offices to help With the problems addressed and agreed on by students and it is time that they start doing that. the student body, will Cabrini rise to improve or Secondly, the administration has to devise a self-destruct fike the giants we watched fall this plan to make handling financial holds, business past year?

In a lot of ways, the Financial Aid and Business offices act as customer service for Cabrini students. When there is a problem, students go to the offices for advice and direction. But rarely is either offered. No business or organization can expect to stay prosperous while being run this way. Cabrini is

How do you feel about the communication between the -different offices on campus?

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