SOLUTIONS SHOWCASE PROTOS SECURITY
A Security-Guard Company Or a Technology Integrator?
P
rotos Security was founded nearly a decade ago by two Virginia Military Institute graduates—Chris Copenhaver and Patrick Henderson. It was a time of unparalleled growth of technology and communication, but they saw that the security-guard industry was not advancing with these new tools; so they decided to do something about it. “Our goal is to bring control to our clients through leadership, effective program management, and smart use of technology, ultimately bringing our clients the peace of mind they should expect,” says Patrick Henderson, vice president of Protos Security. From that initial spark, Protos has grown to be a nationwide security-guard provider for permanent, temporary, and emergency-response services. Currently, with over 1,800 Protos-certified affiliate guard vendors, Protos has unsurpassed resources, placing security guards throughout the United States, Canada, and Puerto Rico. With one phone call to Protos, clients can then have the feedback that a guard is on-site. Three years ago Protos was approached by a director of asset protection of a large-box retailer who had these words to say: “Our guard program is our largest line-item expense, and we don’t even know what’s going on; we need input from our security teams.” He was searching for help, and he wasn’t alone in his frustration in trying to manage a national guard program within this industry.
Reduce Costs/Boost Efficiency Think of Protos TeleReport™ as to the guard industry what GPS vehicle tracking is to the fleet-management industry. In much the same way, Protos can monitor, manage, and communicate with your guard program in real time. Protos creates an advantage for clients by providing many layers of efficiency, reducing the overall cost of the security-guard program.
“Protos handles all our permanent and temporary guard service needs...and now they are taking it to the next level.”
Chad Hixon, CFI, Director of Loss Prevention, maurices
Answering the Call
“From day one, we understood that we needed to be more than just another guard company,” says Henderson. To change the guard industry, business intelligence needed to be implemented at the core of the service. Protos spent years investing in software development and listening to LP directors and managers articulate their pains of attempting to maintain budget and accountability for guard programs with a national footprint.
Phone & App
SMS Text
Time Tracking
Incident Alerts
Invoicing
LP MAGAZINE | SEPTEMBER - OCTOBER 2013
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