8 minute read

SOLuTIONS SHOWCASE

Next Article
INTERVIEWING

INTERVIEWING

Is Your Back Door Protected?

Detex introduces a maximum security, multi-point lock so big and strong that it stands up to assault by the bad guys and reduces employee and customer theft. The ECL-230X-TDB is a heavy-duty, easy-to-install, three-bolt multipoint lock whose construction takes panic hardware to a whole new level of toughness and eases your back-door security worries. It is designed with a larger deadbolt that goes deeper into the frame than other locks in the category. Connecting rods are solid steel, rather than the less reliable hollow rod/cable construction. Life safety and code compliant, the new Detex ECL-230X-TDB serves as both panic hardware and a maximum-strength locking device.

Features of the ECL-230X-TDB

The ECL-230X-TDB includes a photo-luminescent sign available in more than ten color/language combinations, 100-decibel alarm, and three locking points per door. ■ Top Deadbolt—Approximately 1” wide by ½” thick deadbolt, the top bolt provides additional stability to the top corner of the door. ■ Side Deadbolt—2¼” tall by ½” thick deadbolt with a 1” throw allows for ¾” penetration into strike. Detex recommends flush installation for maximum security.

With 1.6875 square inches of bolt engagement, the side deadbolt provides superior defense against pulling and prying on the side of the door. ■ Bottom Bolt— 5/8” HEX bolt with ¾” throw, engages the floor with 5/8” penetration to provide better attack resistance and superior defense against the

“peeling up” of the bottom of the door.

Combining the ECL-230X-TDB with Detex’s DX bolts provides an additional line of defense against break-ins via additional locking points. Even if the exterior door hinges are compromised, the DX bolts keep the door locked and secure. These passive deadbolts are easy to install and offer another layer of attack resistance.

How Tough Is the ECL-230X-TDB?

Independent laboratory testing proves a door secured by the ECL-230X-TDB, and when combined with three DX bolts can withstand 16,000 pounds of pull force. Add suffix DX3 (ECL-230X-TDB-DX3) for six locking points for even stronger security. Single- and double-bolt and weatherized models are also available. Optional accessories include hinge side-locking bolts and inside pull handle.

Other 230X models include ■ ECL-230X (Dead Bolt Only), ■ ECL-230X-W (Weatherized Dead Bolt), ■ ECL-230X-TB (Top and Bottom Bolt), ■ ECL-230X-W-TB (Weatherized Top and

Bottom Bolt), ■ ECL-230X-TD (Top and Dead Bolt), ■ ECL-230X-W-TD (Weatherized Top and

Dead Bolt), and ■ ECL-230X-W-TDB (Weatherized Top

Bolt, Dead Bolt, and Bottom Bolt).

Almost all hardware and accessories can be customized with different finishes, colors, sizes, and more. Ask us how this new generation of life safety and security hardware can make a powerful difference at your back door.

Securing Property for More than a Century

An American company for more than a century, Detex has earned the trust of millions of property owners to secure and protect their people and property. From the newest innovations in life safety and security door hardware, integrated door security systems, and guard tour verification technologies to the original Watchman’s clocks, Detex designs, manufactures, markets, and ships products from New Braunfels, Texas, and is recognized as a best-in-class life safety, security, and security assurance manufacturer, worldwide. Learn more at detex.com/solutions or call 866-927-8422.

Great Technology with Great Partnerships

In 2015, Under Armour, a rapidly growing sports clothing and accessory company headquartered in Baltimore, Maryland, established a partnership with InstaKey Security Systems to implement a key control solution for 158 stores. The company recognized an opportunity for improvement in its key control to increase its ability to manage records more efficiently and to gain remote access to auditing of store key logs. Under Armour sought to partner with a business that could handle their continuous growth, scale efficiencies of service, and provide the ability to audit remotely.

Working Together on a Rapid Conversion

The Under Armour global store development, asset protection, and store maintenance teams worked closely with InstaKey’s program development team to create and execute a rollout strategy that would generate the least impact on stores with the greatest efficiency for the conversion. Each team clearly knew its role in the conversion process and worked diligently to achieve the end goal in mind: to keep it simple for the stores.

Under Armour converted a set number of locations per week, allowing for a structured and efficient rollout. Proactive communication and training with each location prior to its installation was key to the success. “The InstaKey setup was very simple to understand. There were no hurdles to jump through to start our relationship. Our teams worked cohesively to get the conversion accomplished in a timely manner,” said Robert Gibson, asset protection senior manager.

Mike Kujawa, asset protection senior manager, also added, “The conversion process was seamless. Converting to InstaKey was a no brainer for us.” With effective communication, training, and combined partnership resources, Under Armour was able to achieve an extremely efficient, accurate, and quick conversion of its 158 locations.

Successes Realized From Innovation

InstaKey’s KeyControl® Program has made a significant impact on the practices of Under Armour personnel. Management of locks and keys has become a worry-free process and are no longer a concern even when a security issue arises. In the event an issue does occur, there is a simple solution to rekey an entire facility with a turn of a specialized key. This “turnkey” process has resulted in significant time and cost savings for the company.

Asset protection maximizes value by use of the cloud-based KeyControl® Reporting Dashboard as compared to a previous paper records methodology. The dashboard provides real-time visibility to aggregated key control reporting in a visual display of a client’s global key control program. Clients frequently utilize the dashboard to determine a store’s active key series and current key holders, allowing for auditing to quickly define exceptions or possible areas of concern. They also use the data to review turnover metrics, cost savings, order turnaround, and future budgets.

Store managers also have access to a Digital Key Holder Update feature to change key holder assignments in real time, so they can track keys during employee turnover. This functionality gives the asset protection team an up-to-the-minute report of the store’s key control activity.

Robert Gibson referred to this feature as “smart access” versus “dumb locks and keys.” He went on to say, “Digital is the way of the future and where we all want to be. The InstaKey technology is essential to the health of our business.” Mike Kujawa summed it up best: “Great technology with a great partnership—that’s what success looks like.”

As Under Armour continues its growth worldwide in 2016, its InstaKey program investment shall continue to help provide safety, security, and cost savings to its locations. No matter which feature a retailer values, InstaKey’s programs are designed to provide simple solutions to key control challenges.

How Smart Loss Prevention Is Fueling Better Customer Experiences

the two strategies are no longer mutually exclusive in an omni-channel retail environment

By Joan Sparks, Vertical Market Leader, Retail, Tyco Integrated Security

While maintaining store safety and reducing shrink will always be the core focus of retail security solutions and loss prevention teams, these solutions have evolved in a way that can better support retailers’ goals of increased business intelligence and positive customer experiences. When retailers strategically integrate these technologies with Joan Sparks store operations, they can achieve a higher store performance and ROI that spans beyond the loss prevention team.

In today’s dynamic retail environment, radio frequency identification (RFID) technology is adding value in a big way. In fact, some retailers acknowledge that RFID and its impact on accuracy of inventory is a key to success from a business operations and customer relations perspective. In some use cases, RFID can provide nearly 100 percent inventory accuracy and the ability to pinpoint the location of merchandise. RFID handheld readers can be used almost like Geiger counters to find misplaced inventory in the store. This results in significant time savings when fulfilling web orders from store inventory or supporting buy online pick-up in-store (BOPIS) and makes RFID-enabled inventory the foundation for a successful omni-channel strategy.

Enabling Omni-channel Commerce

By combining RFID-enabled inventory and source tagging re-circulation programs with smarter, more sophisticated electronic article surveillance (EAS), retailers gain real-time insight into everything from what is available to sell via online and in-store channels to how much is needed on the shelf. The strategic implementation of these technologies together—versus thinking of them as separate solutions to solve only security challenges—better equips retailers to maintain accurate inventory and enables efficient and effective omni-channel execution, resulting in overall improved customer experience. Cross-functional coordination between loss prevention, e-commerce, operations, merchandising, and information technology teams is an essential best practice.

Providing a Smart Shopping Experience in the Dressing Room

Beyond the strategic deployment of traditional security technologies, RFID-enabled technologies are helping retailers balance costs while meeting today’s customer expectations. For example, fitting rooms can be equipped with in-room digital displays that read the RFID-tagged merchandise customers bring into the space. The system can now alert sales associates as to what items are in the dressing room, so they can offer suggestions or provide additional products based on complementary items. Retailers’ mobile apps may also be able to provide size availability to customers in the fitting room. Additionally, on the LP side, this technology can send notifications when multiple sizes of the same item have been taken into fitting rooms, alerting sales associates to theft potential.

Empowering Sales Associates

Since customers are connected to information in real-time, it only makes sense to have store associates connected as well to help guide the shopping experience. When associates have mobile access to real-time inventory data, there is no longer the need to leave to check the backroom. Instead, associates are empowered like never before to quickly and effectively answer customers’ item-level inventory questions. Additionally, tablets can help the business organize and manage all in-store customer and product requests, capturing associate-level interaction data for use in performance analysis.

As technology leaders, we have an opportunity to innovate and help retailers think beyond the traditional ROI they look for in physical security and loss prevention solutions. The increased value of an integrated security solution in an omni-channel retail environment is the data and insight it provides across all levels of the business to strengthen operations and retail performance, improve profitability, and personalize the customer experience.

Tyco’s RFID technology offers retailers valuable insights into fitting room analytics to better serve customers and minimize losses.

This article is from: