Coaching Skills for Managers
INTRODUCTION
Coaching is an invaluable tool for managers who want to motivate and support their team to improve performance and manage change. It can also be part of an organisational strategy to support change at individual, team and organisational level. Coaching is increasingly recognised as a flexible and effective way of supporting staff to develop new skills and confidence.
Good coaching skills and performance management lead to self-motivation and an attitude that is oriented towards solutions and continual improvement rather than problems and avoidance. This course helps turn managers into effective coaches.
Coaching skills for managers training course is designed to help line-managers understand coaching, how coaching fits with effective management and to acquire practical coaching techniques to use in their every day work.
OBJECTIVES
At the end of the Coaching skills for managers training course , you will able to : know when to use coaching with staff and peers develop strong 1-2-1 interpersonal, listening and communication skills grow more productive, confident and self-reliant staff empower team members to identify their own goals and improvements connect individual staff to the strategic needs of your organisation build and maintain more positive, constructive working relationships retain high performers by giving them responsibility for and ownership of success
Establish a coaching relationship
Ask powerful questions
Really listen to what is being communicated
Generate new options
Set realistic goals
Utilise a coaching model, tools and techniques
WHO SHOULD ATTEND ?
Coaching skills for managers training course is designed forL
Anyone who manages, supports or coordinates other people, and who is interested in deepening the effectiveness of their working relationships and improving performance.
No prior knowledge of coaching is needed - just a commitment to effective management.
COURSE OUTLINE
Day 1
An introduction to Coaching
What is coaching?
Why is it so effective?
What coaching is not
What s your coaching style?
Coaching as a managerial style
The different uses of coaching i.e. immediate feedback, regular meetings, performance, ongoing development.
Day 2
Coaching Models
Using the GROW coaching model
Practice and application of GROW
Other coaching models
GROWTH OUTCOMES
FUEL
Day 3
How To Give Constructive Feedback
When to give feedback and how
Structuring a feedback conversation
2 models for giving effective feedback: Situation-Behaviour-Impact
Pendleton s feedback process
Phrases and statements to use.
Introduction and practical implementation of coaching models for:
Understanding learning styles
Building rapport and trust
Setting SMART objectives
Giving immediate/on the job coaching Regular 121 s
Day 4
Understanding People & Their Motivations
Understanding the world according to others.
Understanding beliefs, values and impact on behaviours
How to understand this and how to apply it to the working environment for performance improvement.
Day 5
Questioning
Powerful questions
Understanding question types and knowing when to use them
Active-Listening
Getting out of your own way!
Listening at different levels
Finding amazing things in what your client has said.
Conduct and Ethics
Coaching approaches
Ethical practice
Confidentiality
IN-HOUSE TRAINING
LPC Training is capable of conducting this training programme exclusively for your delegates. Please e-mail us on inhouse@lpcentre.com for further information and/or to receive a comprehensive proposal.
DOCUMENTATION
High-Quality material has been prepared by the LPC team for distribution to delegates. In addition, a special note pad to facilitate note-taking will be provided.
CERTIFICATES
Accredited Certificate of completion will be issued to those who attend & successfully complete the programme.
SCHEDULE
Our Course timings commence at 09:00 and conclude at 13:00, followed by lunch on a daily basis.
REGISTRATION & PAYMENT
Please complete the registration form on the course page & return it to us indicating your preferred mode of payment. For Further Information, please get in touch with us.
CANCELLATION AND REFUND POLICY
Delegates have 14 days from the date of booking to cancel and receive a full refund or transfer to another date free of charge. If less than 14 days notice is given then we will be unable to refund or cancel the booking unless on medical grounds.
For more details about the Cancellation and Refund policy, please visit www.lpcentre.com/terms-and-conditions/
TRAVEL AND TRANSPORT
We are committed to picking up and dropping off the participants from the airport to the hotel and back.
CONTACT INFO
LONDON
47 49 Park Royal Road NW10 7LQ, London
T: +44 (0) 20 80 900 464
E: info@lpcentre.com
DUBAI Office 501 Clover Bay Tower, Business Bay
T: +971 4 421 4616
KUALA LUMPUR
No. 03-06-05, UOA Business Park, Jalan Pengaturcara U1/51A, Section U1, Kawasan Perindustrian Temasaya, 40150 Shah Alam, Selangor
T: +60 19-305 5694
www.lpcenter.com