Management Skills for New Managers
Management Skills for New Managers
Management & Leadership
www.lpcentre.com
Management Skills for New Managers
INTRODUCTION Key to the success of a new manager is to understand what is expected from employees and senior managers alike. Expectations are different, depending on whether it’s based on the perspectives of those you supervise or the executives you answer to. Management Skills for New Managers training is designed to provide delegates with the skills and knowledge required for effective management.
During this course, also learn the steps to motivate, group, communicate and lead the group of people. Know your strengths and improve the areas where you are weak. The course mainly emphasizes on building teams, dealing with a large workload and develop the skills required to become an effective manager. During the training programme, the delegates will gain a new perspective of managing people for fast and better results. The course includes the understanding importance of planning, setting goals, managing time, effective communication, interpersonal interactions and more.
OBJECTIVES
After participating in Management Skills for New Managers programme, you will be able to: Understand and develop skills necessary for new managers. Learn the importance of managing with strategic thinking. Learn how to set goals and plan effectively and efficiently. Develop ability to establish a customer focus in management. Develop positive interpersonal techniques for better people relationships. Fully understand your management roles and responsibilities Improve communication with your team and set expectations for yourself and your direct reports Adapt your leadership style to meet the needs of individual team members Communicate organizational goals that get results Apply delegation strategies to increase productivity and motivation Use effective coaching techniques to maximize your team’s performance
Management Skills for New Managers
WHO SHOULD ATTEND ? This Management Skills for New Managers course is suitable for: New Managers First Line Managers Supervisors Team Leaders Middle Managers Senior Management Teams
COURSE OUTLINE
Day 1 Your Role as Manager Discovering the qualities and abilities required for effective management Identifying the roles and responsibilities managers perform Exploring the contextual issues and challenges that new managers face today Learn to transition from individual contributor to manager Know how to work effectively with a multigenerational workforce Understand the nuances when managing remote teams and across the matrix
Performance Management Identify the challenges to effective performance management Understand and conduct performance planning, facilitation and evaluation Practice the skill of setting goals, providing effective feedback and conducting alignment discussions
Day 2 Effective Communication Recognize what effective communication really is Understand the communication process
Management Skills for New Managers
Know the barriers that can cause derailment and misunderstanding Identify the relative importance of face-to-face communication Get a firm grasp of the five building blocks of managerial communication Learn to match the right communication method with your communication goal Identify the challenges and practices when communicating virtually
Day 3 Understanding and Appreciating Leadership: The Art of Influencing Others How to develop people, value differences and encourage honest communication Develop your leadership style to gain commitment from employees Match your leadership style to your developmental needs and task at hand
Coaching for Performance How does coaching develop, enhance and achieve goals Know the requirements and importance of coaching Practice coaching and correcting difficult and challenging behaviours Identify the differences between coaching and discipline
Day 4 Creating a Motivational Climate Define motivation and your role in creating a motivational setting The cost of demotivation and disengagement Recognize important elements of the motivational process Create your own practice for building a motivational climate
Day 5 Delegation for Growth and Development Understand the different types of delegation Know the benefits and challenges of delegation
Management Skills for New Managers
Recognize your comfort with delegation How to conduct an effective delegation conversation Practice your delegation skills
IN-HOUSE TRAINING LPC Training is capable of conducting this training programme exclusively for your delegates. Please e-mail us on admin@lpcentre.com for further information and/or to receive a comprehensive proposal.
Management Skills for New Managers
CONTACT INFO
LONDON DOCUMENTATION
47 – 49 Park Royal Road NW10 7LQ, London
High-Quality material has been prepared by the LPC team for distribution
to delegates. In addition, a special note pad to facilitate note-taking willT: be+44 (0) 20 80 900 464 provided.
E: info@lpcentre.com
CERTIFICATES
DUBAI
Accredited Certificate of completion will be issued to those who attend Office & 501 successfully complete the programme.
Clover Bay Tower, Business Bay T: +971 4 421 4616
SCHEDULE Our Course timings commence at 09:00 and conclude at 13:00.
KUALA LUMPUR No. 03-06-05,
REGISTRATION & PAYMENT
UOA Business Park, Jalan Pengaturcara U1/51A,
Please complete the registration form on the course page & return it toSection us U1, indicating your preferred mode of payment. For Further Information, please get in touch with us.
Kawasan Perindustrian Temasaya, 40150 Shah Alam, Selangor T: +60 19-305 5694
CANCELLATION AND REFUND POLICY Delegates have 14 days from the date of booking to cancel and receive a full refund or transfer to another date free of charge. If less than 14 days’ notice is given then we will be unable to refund or cancel the booking unless on medical grounds. For more details about the Cancellation and Refund policy, please visit www.lpcentre.com/terms-and-conditions/
TRAVEL AND TRANSPORT We are committed to picking up and dropping off the participants from the airport to the hotel and back.
www.lpcentre.com