Strategic Planning Using the Balanced Scorecard
Strategic Planning Using the Balanced Scorecard
Management & Leadership
www.lpcentre.com
Strategic Planning Using the Balanced Scorecard
INTRODUCTION The Balanced Scorecard (BSC) is an excellent management tool that ensures you have a holistic and balanced strategic plan as well as a way to track performance over time to assess whether goals are being met. The Balance Scorecard focuses all resources on achieving the strategy; employees are empowered to develop and perform, internal processes are enhanced to deliver what customers want, and of all this lead ultimately to financial success. Strategic Planning Using the Balanced Scorecard training seminar helps organizations to put strategy at the heart of everything they do. By translating strategy into a balanced set of objectives - covering Finance, Customer, Internal Processes and People - the 'Balanced Scorecard' approach enables organizations to turn their strategies into operational reality. Clear measures and targets allow leaders to steer their organization towards its long-term goals, and engages managers and staff to contribute more fully to its success.
OBJECTIVES At the end of this Strategic Planning Using the Balanced Scorecard Training course, you will learn to: Build a Balanced Scorecard from scratch, based on your organization’s strategy Overcome obstacles to implementing a Balanced Scorecard in practice Translate strategy into tangible results to be measured and monitored Align people and resources to focus on achieving the strategy Adjust and enhance strategy in line with a changing environment
Strategic Planning Using the Balanced Scorecard
WHO SHOULD ATTEND ? Strategic Planning Using the Balanced Scorecard Training course , is Ideal for : Executives Managers with responsibility for creating or managing a Balanced Scorecard Financial Officers and Controllers Process Managers Strategic Planning Managers
COURSE OUTLINE
Day 1 Introduction to the Balanced Scorecard Introduction to the Balanced Scorecard Benefits of the Balanced Scorecard Beginning with a Vision The Financial, Customer, Process Perspectives in Detail Strategy Maps and Strategic Themes Lag and Lead Measures / KPIs Constructing a Strategy Map
Day 2 Understanding Strategy The Balanced Scorecard Development Process Understanding Organizational Strategy Exploring the Strategies of Participants’ Own Organizations Creating a Strategy-centric Organisation Engaging the Leadership Team
Strategic Planning Using the Balanced Scorecard
Day 3 Building Strategy Maps The Learning & Growth Perspective in Detail Creating a Climate for Action Creating Strategy Maps for Participants Own Organisations Strategic Measures / KPIs Linking Strategy and Business Planning
Day 4 Building a Complete Balanced Scorecard Strategic Targets Mapping Strategic Initiatives Monitoring and reviewing the Balanced Scorecard using the latest web-based technology Completing the Balanced Scorecard for Participants’ Own Organizations Planning for Implementation Cascading the Balanced Scorecard Across an Organization
Day 5 Pulling It All Together
Reviewing and Enhancing Participants’ Balanced Scorecards Identify Potential Pitfalls and Barriers to Implementation Gaining Buy-in and Ownership for the Balanced Scorecard Top Tips for Successful Creation and Implementation of a Balanced Scorecard Making a Personal Plan of Action based on the Training Seminar
Strategic Planning Using the Balanced Scorecard
IN-HOUSE TRAINING LPC Training is capable of conducting this training programme exclusively for your delegates. Please e-mail us on admin@lpcentre.com for further information and/or to receive a comprehensive proposal.
Strategic Planning Using the Balanced Scorecard
CONTACT INFO
LONDON DOCUMENTATION
Oxford Street Offices: London - Oxford St.
High-Quality material has been prepared by the LPC team for distribution
to delegates. In addition, a special note pad to facilitate note-taking will25 be N Row, London W1K 6DJ provided.
CERTIFICATES
T: +44 (0) 20 80 900 464 Park Royal offices: 47 – 49 Park Royal Road
NW10 7LQ Accredited Certificate of completion will be issued to those who attend London & successfully complete the programme.
T: +44 (0) 20 80 900 464 E: info@lpcentre.com
SCHEDULE Our Course timings commence at 09:00 and conclude at 13:00.
DUBAI Office 501
REGISTRATION & PAYMENT
Clover Bay Tower, Business Bay T: +971 4 421 4616
Please complete the registration form on the course page & return it to us indicating your preferred mode of payment. For Further Information, please get in touch with us.
KUALA LUMPUR No. 03-06-05,
CANCELLATION AND REFUND POLICY
UOA Business Park, Jalan Pengaturcara U1/51A,
Delegates have 14 days from the date of booking to cancel and receive a
Section U1,
full refund or transfer to another date free of charge. If less than 14 days’ notice is given then we will be unable to refund or cancel the booking unless on medical grounds.
Kawasan Perindustrian Temasaya, 40150 Shah Alam, Selangor
For more details about the Cancellation and Refund policy, please visit T: +60 19-305 5694 www.lpcentre.com/terms-and-conditions/
TRAVEL AND TRANSPORT We are committed to picking up and dropping off the participants from the airport to the hotel and back.
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