INTRODUCTION
An effective supervisor is one who offers leadership, resolves conflicts and provides an ear for their team. This is a person who can recognise their own emotion in a situation, recognise the emotions of others, is empathetic and has top-notch social skills. Your style, energy and personal effectiveness have a major impact on your team s ability to deliver successfully and positively.
A good supervisor is an important part of maintaining employees productivity and morale. Individuals who are successful in this role often possess a combination of interpersonal and management skills, as well as an approachable, confident and supportive personality. A great supervisor strives to continually learn, to build upon their strengths and to identify areas of weakness in which to improve.
This five-days course will help you to develop your style, skills and techniques to meet the day to day challenges your team faces and become a role model to your team. The course is participative and highly practical, using a wide range of training and learning methods.
OBJECTIVES
By the end of The Effective Supervisor - Team Leader course , you will be able to : Consider, discuss and describe the role of the supervisor/team leader
Effectively plan and delegate the work of the team to meet challenging business objectives
Inspire and motivate your team and individuals to achieve their maximum potential
Agree and set stretching performance objectives with your team
Develop your style as a coach, trainer and mentor to help teams and individuals performance
Lead your team with vision and passion by making it matter
Identify areas of personal strength and areas for further development
WHO SHOULD ATTEND ?
The Effective Supervisor - Team Leaderis designed for those who supervising operational teams as first-line leaders. It is ideal for those who are about to start in this role or who are in the role but need the training to develop their capability. The course ideal for :
Leaders who are looking to update their skillset and ability
Managers who have taken on a new team leadership role
Managers who have a challenging team or feel their teams are stuck
Senior Management wanting to learn modern leadership techniques
Project Managers or those with a project management role
COURSE OUTLINE
Day 1
Understanding what is the supervision and leadership.
Discover what great leadership really looks like
Identifying the roles and responsibilities of a great leader within the workplace.
How your role fits into your organisation
Skills and attitudes of a team leader
The issues and challenges
Transition from team member to team leader
Key result areas
Day 2
Identify the importance of creating vision within the team.
Setting individual employee goals and team objectives.
Tools to become an action centred leader.
Keep your team motivated with meetings that matter.
Methods of planning and organising
Prioritising activities and tasks
Gaining commitment
How to develop team objectives
www.lpcentre.com
The Effective Supervisor - Team Leader
Day 3
Setting objectives, standards and targets using SMART
Monitoring performance
Dealing with difficulties
Structuring 1-1 reviews
Day 4
Leading to achieve
Motivating for results
Creating a conductive team environment
Team dynamics and development
Coaching and developing the team
Day 5
Informing, consulting and making decisions to deliver results
Giving, receiving and responding to feedback
Team briefing formal and informal
Influencing others.
IN-HOUSE TRAINING
LPC Training is capable of conducting this training programme exclusively for your delegates. Please e-mail us on admin@lpcentre.com for further information and/or to receive a comprehensive proposal.
www.lpcentre.com
The
DOCUMENTATION
LONDON
Oxford Street Offices:
London - Oxford St.
High-Quality material has been prepared by the LPC team for distribution to delegates. In addition, a special note pad to facilitate note-taking will be provided.
25 N Row, London W1K 6DJ
T: +44 (0) 20 80 900 464
CERTIFICATES
Park Royal offices:
47 49 Park Royal Road
Accredited Certificate of completion will be issued to those who attend & successfully complete the programme.
London NW10 7LQ
T: +44 (0) 20 80 900 464
E: info@lpcentre.com
SCHEDULE
Our Course timings commence at 09:00 and conclude at 13:00.
REGISTRATION & PAYMENT
DUBAI
Office 501
Clover Bay Tower, Business Bay
T: +971 4 421 4616
Please complete the registration form on the course page & return it to us indicating your preferred mode of payment. For Further Information, please get in touch with us.
KUALA LUMPUR
No. 03-06-05,
CANCELLATION AND REFUND POLICY
Delegates have 14 days from the date of booking to cancel and receive a full refund or transfer to another date free of charge. If less than 14 days notice is given then we will be unable to refund or cancel the booking unless on medical grounds.
For more details about the Cancellation and Refund policy, please visit www.lpcentre.com/terms-and-conditions/
UOA Business Park, Jalan Pengaturcara U1/51A, Section U1, Kawasan Perindustrian Temasaya, 40150 Shah Alam, Selangor
T: +60 19-305 5694
TRAVEL AND TRANSPORT
We are committed to picking up and dropping off the participants from the airport to the hotel and back.
www.lpcentre.com
www.lpcentre.com