SPEAKGLOBAL THE LEADING SPEAKER INDUSTRY MAGAZINE
ISSUE 5 | £10
SUSILO BAMBANG YUDHOYONO
INDONESIA’S TRANSFORMATIVE LEADER ALSO IN THIS ISSUE:
LIZ EARLE
LOOKING GOOD, FEELING GOOD & DOING SOME GOOD ALONG THE WAY
NICK BOSTROM
THE EXTINCTION OF HUMANITY & SUPERINTELLIGENT MACHINES
SPEAKGLOBAL
London Speaker Bureau
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‘The only global speaker bureau’
ince our establishment in 1994, London Speaker Bureau (LSB) has advocated that speakers can be a powerful force for personal, organisational and social change. We are proud to exclusively represent more KLJK SURƊOH VSHDNHUV LQ PRUH countries than any other agency. Over the last 20 years, we have witnessed many changing trends in the speaker industry, as new global developments have occurred. One of the most RHFMHƼB@MS SNC@X HR SGD TORTQFD of conferences promoting women’s empowerment – there has been somewhat of an explosion in recent years. These events have never enjoyed such a prominent status since the feminist movement encouraged consciousnessraising groups in the 1970s. With more women in positions of power than ever before, we have witnessed an increasing CDL@MC ENQ GHFG OQNƼKD female speakers. Companies
The International New York Times
SPEAKGLOBAL ISSUE 5
Editor: Nadine Park Editorial contact: +44 (0)208 748 9595 hannah@londonspeakerbureau.com Publisher: London & Beijing Publishing Copyright Š 2015 by London Speaker Bureau, Issue 5, 2015. Speak Global is published by London & Beijing Publishing, 36B Notting Hill Gate, London W11 3HX United Kingdom Speak Global is available on subscription and circulates to professionals working in the meetings and events industry. No part of this magazine may be reproduced, stored in a retrieval system or transmitted in any form without permission. Printed by CPI Colour, Croydon.
and corporate sponsors are increasingly aligning themselves with a generation of working women – eager to celebrate their achievements and push for new career heights. We have also seen a rise in the number of organisations focusing on trust. Arguably the most valuable business commodity, trust permeates every aspect of a company: the people, the products they produce and the corporate culture. Business leaders are waking up to the fact that trust can’t be achieved with a statement or one particular action, but must be hard fought, hard won, hard earned, continually, every day. There has ADDM @ RHFMHƼB@MS HMBQD@RD HM SGD number of organisations seeking guidance on how to successfully rebuild trust in the long term.
Tom Kenyon-Slaney Founder LSB
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SPEAKGLOBAL | ISSUE 5
CONTENTS
CONTENTS 2
EXCLUSIVE SPEAKGLOBAL INTERVIEW WITH FREDRIK REINFELDT: The great Swedish reformer
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SUSILO BAMBANG YUDHOYONO: Indonesia’s transformative leader
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EXCLUSIVE SPEAKGLOBAL INTERVIEW WITH KLAUS WOWEREIT: The man who made Berlin sexy
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FRANCIS FUKUYAMA: Democracy’s future is cloudy
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OLIVER AUGUST: Iran has changed
35 SPOTLIGHT ON KAILASH SATYARTHI: The children’s crusader
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SPOTLIGHT ON VIVIANE REDING: One of the most prominent European political personalities
36 FRANCOIS PIENAAR: When the whistle had blown, South Africa had changed forever
10 ROGER FISK: Shifting the campaign agenda 12 JON MATONIS: The myth of legal tender has been shattered 13 SPOTLIGHT ON JIAN GAO: The godfather of China’s debt capital market
30 JIM NOBLE: Board members urgently need to improve cyber security
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31 SPOTLIGHT ON YANG LAN: ‘The Oprah of China’ bridging the gap between China and the World 32 MONICA LEWINSKY: Cyber bullying and the culture of humiliation 34 DAVID GANN: New patterns of innovation in the era of Big Data
24 X
INNOVATIVE BUSINESSES 37 ROOSTER BANK: Reinventing pocket money frontiers 37 TRACES: A game-changing step forward in the mobile space
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14 MARCEL FRATZSCHER: Greece must take responsibility for its reforms
LONDON SPEAKER BUREAU 38 LONDON SPEAKER BUREAU PUBLIC ENGAGEMENT PROJECTS
15 PALANIAPPAN CHIDAMBARAM: (MCH@M ATCFDS E@HKR SGD ƥRB@K SDRS
41 THE BUSINESS OF INNOVATION 2015: Pictures from London Speaker Bureau event
16 EXCLUSIVE SPEAKGLOBAL INTERVIEW WITH LIZ EARLE: Looking good, feeling good & doing some good along the way
42 INTERVIEW WITH LUCINDA SWAN: Director, London Speaker Bureau 45 BOOK REVIEWS
19 MICHAEL JORDAAN: The innovative business leader with a passion for disruptive tech
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20 SONU SHIVDASANI: Intelligent luxury & the future of tourism 21 SPOTLIGHT ON MISHAL KANOO: One of the most emblematic business leaders in the Gulf 22 LAURA TENISON: The story of JoJo Maman Bébé 23 NARAYANA MURTHY: Solutions to India’s poverty from the ‘Father of Indian IT’ 24 EXCLUSIVE SPEAKGLOBAL INTERVIEW WITH NICK BOSTROM: The extinction of humanity & superintelligent machines 26 EXCLUSIVE SPEAKGLOBAL INTERVIEW WITH ANDREW KEEN : The Internet is not the answer 28 EXCLUSIVE SPEAKGLOBAL INTERVIEW WITH BEN HAMMERSLEY: QSHƥBH@K (MSDKKHFDMBD the future of work
SPEAKGLOBAL | ISSUE 5
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GOVERNMENT & POLITICS EXCLUSIVE INTERVIEW
FREDRIK REINFELDT: The great Swedish reformer
SPEAKER TOPICS - Government & governance - Competition & enterprise - Political, economic & regulatory reform - Leadership - European & Nordic politics
Riksdag national legislature: the supreme decisionmaking body of Sweden
Fredrik Reinfeldt, former Prime Minister of Sweden 2006-14, is renowned for his highly HƨHFWLYH LPSOHPHQWDWLRQ of transformative economic and labour reforms, which made Sweden one of the most competitive countries in (XURSH 'HVSLWH WKH ƩQDQFLDO crisis, more than 300,000 new
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ow can Europe achieve greater competitiveness? FR: Introducing a ‘makework-pay’ scheme, as my Government did in Sweden, would help many countries in Europe. There is a real need ENQ @ VNQJ ƥQRS OQHMBHOKD VHSG regards to taxation and the social security systems. Countries with higher levels of competitiveness are the ones that have been more successful in responsible wage setting and cost control. I still believe that there is great potential in the full creation of the EU single market and digital single market. However, there are still many trade barriers left and Europe needs increased mobility in the labour markets.
jobs were created in Sweden and it was the only country in the EU that actually lowered its national debt during that period. Renowned for his liberal and open stance on immigration, Sweden has been one of the few countries to open up its labour market without transitional rules.
When in a storm, we should focus on saving the sailors, not the ship How can Europe be better SUHSDUHG IRU IXWXUH ƩQDQFLDO crises? FR: The Swedish experience shows the importance of SQ@MRO@QDMBX @MC DƤDBSHUD crisis management tools. Our legislation allows authorities to demand shares from owners of A@MJR @MC ƥM@MBH@K HMRSHSTSHNMR as payment for support given by taxpayers’ money. This has decreased the will to seek RTOONQS .MBD BNMƥCDMBD HM SGD ƥM@MBH@K L@QJDSR HR QDRSNQDC SGD authorities can re-sell the shares
to the market. From my point of view, in a crisis the main concern should be with the people, not the institutions. Or to put it in another way: when in a storm, we should focus on saving the sailors, not the ship. The banking union in the EU HR MDDCDC SN @RRTQD BNMƥCDMBD in countries where the market disbelieves the messages given from banks, or where the control functions are perceived as weak @MC HMDƤDBSHUD 2HMBD ƥM@MBH@K crises are cross-border, our control mechanisms need to be cross-border as well. What should we be doing in Europe to tackle the immigration issue and what is Sweden’s experience of opening its borders? FR: Sweden is a relatively small country, but at the same time a successful example of what you can achieve with an open economy and attitude. I am proud of that. Many countries in Europe need to increase their population in order to meet their welfare ambitions. If you @QD NODM SN SGD VNQKC HS VHKK ƥMC you more attractive. Successful integration will create growth and jobs. Sweden is a mixed society and this has been a driving force for innovation and entrepreneurship. How has the world changed during your political tenure? How should we adapt to face these changes? FR: The world has been reshaped by globalisation, digitalisation, rapid population growth and urbanisation. While this has increased opportunities and freedom, it has also mobilised enemies abroad. The world needs a strong EU and UN to counterbalance today’s sectarianism and terrorism.
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| PAGE 3
SUSILO BAMBANG YUDHOYONO:
INDONESIA’S TRANSFORMATIVE LEADER
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SPEAKGLOBAL | ISSUE 5
GOVERNMENT & POLITICS FEATURE
I
ndonesia today is more prosperous and peaceful than ever in its history. Susilo Bambang Yudhoyono (known as SBY), former President of Indonesia 2004-14, delivered what the World Economic Forum called ‘Indonesia’s golden decade’. Under his leadership, Indonesia became an emerging economy, a regional power, a G20 member and a politically stable democracy. It assumed important international roles on issues ranging from climate change, development, geopolitics and terrorism to inter-faith issues. SBY, the 6th President of Indonesia, was the country’s ƥQRS CDLNBQ@SHB@KKX DKDBSDC president. Indeed, one of his greatest achievements was consolidating Indonesia’s democracy. It steadily moved from strength to strength at a time when democracies around the world were in distress. The success and lack of violence in the 2014 presidential election shows how deeply Indonesia’s democratic habits took root under SBY. During his presidency, Indonesia’s economy was transformed. It emerged as a middle-income country, the 16th largest economy in the world, with the largest middle class in
SPEAKGLOBAL | ISSUE 5
Pro-growth, pro-job, pro-poor and pro-environment SE Asia and the world’s second highest growth rate after China, averaging 5% for a decade and peaking at 6.5% in 2011. This was achieved through SBY’s relentless pursuit of his 4-track economic programme of ‘progrowth, pro-job, pro-poor, and pro-environment’. He made environmental integrity a central tenet of Indonesia’s sustainable development. His example as a politician unafraid to tread a green path is one that many other leaders of developing nations can draw strength from. As President of the world’s largest Muslim population, SBY became a strong advocate for peaceful and moderate Islam, both domestically and on the global stage. He also became an architect of military reforms and championed Indonesia’s robust peacekeeping operations around the world. Indonesia’s history has often been marred by human rights abuses, but SBY has ensured that Indonesia is not responsible for any such breach these days.
SPEAKER TOPICS - Leadership - National development - Sustainable economic growth - The Indonesian model - Rise of Asia - Harnessing a peaceful & moderate Islam
During his rule, the level of communal violence declined, the 30-year civil war in Aceh was ended and there were few HMSQ@ DKHSD BNMƦHBSR 'D DMF@FDC his former foes in East Timor, courting and mollifying its leaders and forged a strong antiterrorism police force. (M HMSDQM@SHNM@K @Ƥ@HQR GD OTS Indonesia on the map of regional and global powers. Leadership of ASEAN and admission to the G20 gave the country a permanent and very visible role on the world stage. Regarded internationally as a democrat and reformer, he travelled widely, selling the image of Indonesia globally. Through their joint work against terrorism after the Bali bombings, he and Australian Prime Minister John Howard forged close ties. SBY will be remembered as a great and transformative leader, whose tenure was a period of unprecedented political stability, democratic development, high economic growth, BNMƦHBS QDRNKTSHNM @MC QNATRS international policies.
The skyline of Jakarta includes Wisma 46, the tallest building in Indonesia.
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GOVERNMENT & POLITICS EXCLUSIVE INTERVIEW
KLAUS WOWEREIT: The man who made Berlin sexy
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Image: 2014 Sascha Kohlmann
SPEAKER TOPICS - Cities - Politics - Leadership
fter some 40 years in Berlin politics, as one of the most popular and charismatic politicians in Germany, Klaus Wowereit stood down as Mayor of Berlin in 2014. :RZL DV KH LV DƨHFWLRQDWHO\ known) has been the face of the German capital for the last 13 years. He is renowned for his optimism, energy and humour, as well as the key role he played in the rebranding of Berlin.
The new Reichstag dome rises in the background mixing the new with the old.
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Since 2001, when Wowereit became Mayor, Berlin has been transformed from a once divided, debt-ridden city into a metropolis of international renown, ‘the place to be’, ‘Europe’s capital of cool’, ‘a city of tolerance’, helping to attract tourists and investors from across the globe and reunifying Berlin to the world. When asked what was the key to re-branding Berlin, he told SPEAKGLOBAL,
“We needed a lot of keys and supporters, particularly creative people. We invested in tourism, fashion and music”.
Today Berlin is a little bit richer, but still sexy #TQHMF GHR SHLD HM NƧBD !DQKHM gained a very strong international reputation for innovation in technology, media and communications, and today is frequently recognised as ‘Europe’s most exciting start-up capital’. Wowereit cites rent costs and a tolerant society as the vital ingredients that helped transform Berlin into a highly creative economy. “The rents are @ƤNQC@AKD @MC HS HR RSHKK ONRRHAKD to establish a new company in the middle of the city. One of the main ingredients was building an open society, which welcomed everyone”. In 2003, Wowereit famously described Berlin as “poor but sexy”. When asked how he would describe the comparatively prosperous and vibrant city today, he replied with humour, in true Wowi style, “Today Berlin is a little bit richer, but still sexy”. Looking into the future, Wowereit views Berlin’s liberal culture, as one of the city’s vital assets: “Berlin is an international metropolis in the middle of Europe. Every day we have to ƥFGS ENQ NTQ KHADQ@K @MC NODM society. Berlin must be a place for all people, where we can live together in peace!” In fact, it is also the harmony of this once divided city that the former Mayor of Berlin feels is his greatest achievement. “I am very proud that Berlin is now one city, XD@QR @ESDQ QDTMHƥB@SHNM $@RS and West – that was yesterday. Now it is Berlin!”
SPEAKGLOBAL | ISSUE 5
GOVERNMENT & POLITICS
FRANCIS FUKUYAMA: Democracy’s future is cloudy
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emocratic institutions in the wrong circumstances can be a politically destabilising force, according to Francis Fukuyama, the globally revered political scientist. The Olivier Nomellini Senior Fellow at the Freeman Spogli Institute at Stanford University is renowned for his book The End of History and the Last Man (1992), which received global applause and thrust him into the centre of public debate as an intellectual superstar. In it, he announced that the birth of liberal democracy represented the end of history: there were simply no better ideas available. In Political Order and Political Decay (2014), his second book in a fascinating two-volume study of the history of ‘Political Order’, he announces that liberal democracy’s future is actually cloudy, but due to its own internal problems, rather than competition from any external opponent. Fukuyama has devoted the past decade to this monumental study. His core argument is that three building blocks are required for a well-ordered society: you need a strong state, the rule of law and democratic
SPEAKGLOBAL | ISSUE 5
accountability. And you need them all together. However, what matters most of all is getting the sequence right – a RSQNMF RS@SD BNLDR ƥQRS 2S@SDR that democratise before they acquire the capacity to rule DƤDBSHUDKX VHKK HMU@QH@AKX E@HK (M many parts of Africa, democracy before achieving a strong state has exacerbated existing failings rather than correcting them because it reduces the capacity of government to exert its authority, by subjecting it to SNN L@MX BNMƦHBSHMF CDL@MCR By contrast, in East Asia – Japan and South Korea – a tradition of strong central government preceded democracy, which meant the state could survive the empowerment of people. The other problem is that getting the right sequence often takes a shock to the system. War empowers the state; so L@JHMF HS ƥS ENQ CDLNBQ@BX NMBD SGD ƥFGSHMF HR NUDQ 3GHR HR VG@S happened in the aftermath of WWI and WWII. Peace comes at a price, however. Fukuyama argues that Latin American politics is often so dysfunctional because that continent has been spared the worst of global BNMƦHBS %DVDQ V@QR LD@M VD@JDQ
states and weaker states mean political instability. Although it doesn’t follow that violence always helps. Violence can be used as a substitute for building local administrative capacity, as experienced today in Afghanistan and Iraq. In the absence of shocks, a well-ordered political society can get stuck. That is what has happened to the United States since the end of WWII. American society has a system of what Fukuyama calls ‘courts and parties’, in which legal and democratic redress is valued more than administrative competence. Without an external trigger to reinvigorate state power, partisanship and legal wrangling will continue to corrode it. It is not all doom and gloom. Fukuyama retains faith in the capacity of smart KD@CDQR SN ƥMC RNKTSHNMR Countries continue to do well or badly according to the political choices they make. The pace of technological change along with rising ecological risks means that the shocks will keep coming, although it is far from clear whether states will acquire the capacity to deal with them.
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SPEAKER TOPICS - Politics, economics & government - Development of democratic political systems - Future of society - Global political & societal trends A Landsgemeinde (in 2009) of the Canton of Glarus, an example of direct democracy in Switzerland.
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GOVERNMENT & POLITICS
OLIVER AUGUST: Iran has changed
SPEAKER TOPICS - Geopolitics - American grand strategy - China’s development - Iran - Middle East conflicts - African & Asian emerging markets - Future of the EU
Oliver August, editor and correspondent at The Economist magazine, has combined reporting from the world’s war zones and ƩQDQFLDO PDUNHWV IRU PRUH than two decades, regularly
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The ministers of ENQDHFM @Ƥ@HQR NE Germany, the United Kingdom, China, the United States, France, Russia, the European Union and Iran meeting in Geneva, Switzerland, for the interim agreement on the Iranian nuclear programme (November 2013).
he much-anticipated framework nuclear deal ZDV ƩQDOO\ DJUHHG EHWZHHQ Iran and the P5+1 on 2 April in Switzerland. It heralds a new era in trade and diplomatic relations with Iran, the second largest economy in the Middle East and North Africa. Oliver August’s highly informative special report provides valuable insights into Iran’s religious, political, economic and geographical issues today. He argues that Iran is becoming “more mature and modern”, after decades of messianic fervour. While the VNQKC G@R ADDM BTS NƤ EQNL (Q@M it has failed to notice how much
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appearing on the BBC, CNN and CNBC, and speaking at major government and business conferences internationally. He is the author of the highly compelling Economist special report on Iran (Nov 2014). Iranians have changed. “Iranian culture has not disappeared, but the traditional society envisaged by the fathers of the revolution is receding ever further”.
Domestic politics in Iran is rushing to the centre Iran is the modern world’s ƥQRS @MC NMKX BNMRSHSTSHNM@K theocracy, where Islam plays a smaller role than it did a decade ago, in one of the Middle East’s least religious countries. Ordinary Iranians are losing interest in the mosque, August argues. While hardliners have long rallied
@F@HMRS ŖVDRSNWHƥB@SHNMŗ 6DRSDQM consumer goods have permeated Iranian society. Ideology is losing its potency. The report delves into the domestic politics of Iran and the delicate balance maintained by Iran’s political elite, following the 2009 protests of Ahmadinejad’s rigged election. President Rohani is pursuing a moderate agenda and pragmatic technocrats, rather than messianic nationalists, RS@Ƥ GHR FNUDQMLDMS #NLDRSHB politics in Iran is rushing to the centre, August writes. “Revolutions have two OG@RDR ƥQRS BNLDR @ RSQTFFKD for freedom, then a struggle for power”, according to historian Adam Michnik. However, August argues for a third phase: the struggle for acceptance from outsiders. Iran has been experiencing this phase, QDƦDBSDC HM HSR CDRODQ@SHNM SN trade its oil with whoever will buy it. Even in Iran, “Globalisation trumps puritanism”, he suggests.
SPEAKGLOBAL | ISSUE 5
SPOTLIGHT
GOVERNMENT & POLITICS
VIVIANE REDING: One of the most prominent European political personalities
SPEAKGLOBAL | ISSUE 5
of the world will soon impose their views on the European continent. Europe for me is more than an economy. It is values. It is beliefs”, she says.
Europe… is more than an economy. It is values. It is beliefs In 2010, Reding put in place the foundations for a European area of justice by implementing groundbreaking proposals in SGD ƥDKCR NE BHUHK BNLLDQBH@K consumer and criminal law. She initiated the EU framework to strengthen the rule of law, creating the basis for a ‘fundamental rights culture’ across European institutions. She also initiated the chapter ‘Justice for Growth’, which included substantial proposals HM SGD ƥDKC NE BNMRTLDQ QHFGSR cross-border recovery of debts, and the reform of EU data protection rules.
Renowned as an advocate of data protection and data free roaming, in 2004 she became Commissioner for Information, Society and Media. During her tenure she won a major battle against telecom companies by capping mobile roaming charges. She is widely recognised for strengthening the EU’s commitment to gender equality, and as Commissioner adopted a Women’s Charter. In 2012, Foreign Policy magazine ranked Viviane Reding in its list of top 100 Global Thinkers for her leadership in promoting the DBNMNLHB ADMDƥSR NE VNLDM HM top management. In her current role as Rapporteur for the Trade in Services Agreement (TISA), she is working to ensure that the EU breaks new ground in both market access commitments and international rules, while defending its standards and interests. Reding believes that TISA presents a real chance to make Europe both more competitive and protective.
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SPEAKER TOPICS - Future of Europe - Information, society & media - Economic & financial governance - Justice, human rights & citizenship - EU–US relations - Future of international trade
Image: World Economic Forum
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enowned for her tremendous insights into the social, economic and SROLWLFDO LVVXHV WKDW DƨHFW Europe, Viviane Reding, the MEP for Luxembourg and former Vice President of the European Commission responsible for Justice, Fundamental Rights and Citizenship 2010-12, has enjoyed a broad remit as a VHQLRU DQG LQƪXHQWLDO PHPEHU of the European Parliament. With 35 years of political experience and 3 terms as European Commissioner 19992014, few other European politicians can claim her authority on topics ranging from the future of Europe, International Trade, IT, Justice, Citizenship, Economics, Information Society and Media to Human Rights. ƥDQBD CDEDMCDQ NE SGD EU, she believes it is essential SG@S $TQNOD ADBNLDR @ TMHƥDC superpower, a more federal structure – a United States of Europe. “If not, then another part
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GOVERNMENT & POLITICS
ROGER FISK:
Shifting the campaign agenda R
enowned for his cuttingedge strategies and innovative mobilisation on social media, Robert Fisk was the political campaign, marketing and media strategist widely credited with playing a key behind-the-scenes role in the back-to-back electoral victories of US President Barack Obama in 2008 and 2012. These game-changing campaigns are regarded as the best-run presidential campaigns in the history of US politics. His experiences at the forefront of 21st-century presidential politics and political campaigning, as well as his valuable insights into the unprecedented power of information, relationships and marketing, provide some very interesting lessons. Fisk engaged tens of millions of people in long, sustained marketing and promotional strategies, using the Internet and social media networks. He helped implement Obama’s social-media campaign through the launch of www.mybarackobama.com – an open platform to maximise the growth of supporters, which taught them to self-organise and become the campaign themselves. He says that they relied on these supporters to clinch the win for them by personalising the campaign through their own connections and relationships with family, friends, acquaintances and co-workers. The campaigns set the new standard for connecting with individual voters, involving
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them in the process, and uniting them behind forward-reaching ideas, thereby capturing the imagination and power that only individuals linked collectively could produce. The campaigns also revolutionised the micro studying of each voter – and in the process designed nimble applications that used information to maximise response and engagement. Social media is an invaluable tool, Fisk argues, but only if an organisation wants to have an exchange and actually hear from supporters and potential supporters, listen to their fears and have a conversation. And that was one of the earliest and most important things about the Obama campaign: it was truly used to listening and engaging people. He believes organisations make the mistake of using these tools without really putting the RS@Ƥ @MC ATCFDS QDRNTQBDR HMSN making them living, breathing and thriving muscular entities. He also advises organisations to pick social media tools they feel are compatible with their audience. Companies think they need to be present in every single media platform and they end up doing 10 things, but not too well, he says. All a company’s tools have to be harmonised. That’s what a good campaign does. “An understanding of how people live their online lives, where they live, shop and where they get their news, is essential information, which will allow you to successfully get your message out to them in these environments”, he says.
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SPEAKGLOBAL | ISSUE 5
GOVERNMENT & POLITICS
3VDDSR ODQ LHMTSD CTQHMF SGD DMC NE !@Q@J .A@L@Ĺ—R @BBDOS@MBD RODDBG
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U.S. President Barack Obama waves as he arrives at an election campaign rally in Columbus, Ohio, on 5 November 2012, the eve of the US presidential elections.
Image: Reuters
SPEAKER TOPICS - Obama’s presidential elections - Raising election funds - Modern electioneering - Communication & marketing strategies - Social & political campaign management
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ECONOMICS & FINANCE
JON MATONIS: The myth of legal tender has been shattered SPEAKER TOPICS - Bitcoin - Digital currency - Role of digital payment alternatives - Innovation - Future of Commerce
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LWFRLQ WKH ĆŠUVW decentralised digital currency is “an epic revolution, which resembles a similar leap forward to that of the printing pressâ€?, says Jon Matonis, Founding Director and former Executive Director of the Bitcoin Foundation. He believes that virtual currency will be the future default means of security, replacing traditional commodities. Indeed, it will become the new gold. “Bitcoin is to legal tender as BitTorrents are to copyrights‌ And we all know what happened to copyrightsâ€?, Matonis says. He is no anarchistic maverick or youthful upstart, indeed quite the contrary. Matonis’ career G@R HMBKTCDC RDMHNQ HMĆŚTDMSH@K posts including Chief Forex Trader at VISA, VeriSign, and
bitcoin
CEO of Hushmail. Today he provides e-money consulting services to companies on alternative currency programmes, compliance, jurisdiction selection, monetisation strategies and risk management. He is also a board advisor to @ MTLADQ NE JDX ĆĽM@MBH@K @MC gaming start-ups.
With apologies to the Chancellor, the emperor has no clothes (M ĆĽUD RGNQS XD@QR !HSBNHM G@R issued 12 million units valued at $6 billion, which Matonis argues, “no other virtual currency has ever done in the history of modern economicsâ€?. He believes
Ó¤EWNĆ?ŐĽQ noun a type of digital currency in which encryption techniques are used to regulate the generation of units of currency and verify the transfer of funds, operating independently of a central bank. Ĺ–AHSBNHM G@R ADBNLD @ GNS BNLLNCHSX @LNMF RODBTK@SNQRĹ— Ţ a unit of bitcoin Ĺ–AHSBNHMR B@M AD TRDC ENQ NMKHMD SQ@MR@BSHNMR ADSVDDM HMCHUHCT@KRĹ—
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this demonstrates that we don’t need governments to provide our currency. “We don’t need kings to coin our money. The myth of legal tender has been shattered. With apologies to the Chancellor, the emperor has no clothesâ€?. Bitcoin’s success, he claims, has been because it is supported by the trust of users, rather than the authority of a state. Bitcoin does have a number of undeniable advantages – the funds are transferred directly from person to person via the net, without going through a bank or a clearing house, which means fees are much lower and transfers are faster. You can use them in every country, a central government can’t take them away, your account can’t be frozen, and there are no prerequisites or arbitrary limits. There are no chargebacks, people can’t steal your payment HMENQL@SHNM HS HRMĹ—S HMĆŚ@SHNM@QX and it is as private as you want it to be. Bitcoin also has a very predictable, controlled supply. There will never be more than 21 million coin units. Matonis believes that there is room for Bitcoin to co-exist with national currencies, albeit competitively. Despite a great deal of negative press coverage, including accusations that Bitcoin is being used for criminal trading, he says that Bitcoin’s accessibility for developing countries, in a world that is largely unbanked, brings a lot of good and this should be focused on more. While human nature means that many remain sceptical about trusting Bitcoin, because it was not backed by a government, Matonis believes that the new currency will endure. “Bitcoin comes with something far more important and profound – it comes with market-based legitimacy. When you can avoid the intermediary and rely on distributed trust, vast new opportunities open upâ€?.
SPEAKGLOBAL | ISSUE 5
SPOTLIGHT
ECONOMICS & FINANCE
JIAN GAO: The godfather of China’s debt capital market
J
ian Gao is a world-renowned economist and the number RQH ZRUOG DXWKRULW\ RQ Ʃ[HG income markets in China. He is considered to be ‘the godfather of China’s debt capital market’. The former Vice Governor of the China Development Bank (CDB), he is currently a Visiting Scholar in the Department of Economics at Harvard. &@N G@R L@CD @M NTSRS@MCHMF BNMSQHATSHNM ANSG SN SGD ENQL@SHNM NE "GHM@ŗR SQD@RTQX ANMC L@QJDS @MC SN SGD ENTMC@SHNM @MC DMG@MBDLDMS NE SGD RNUDQDHFM RS@STR NE SGD "GHMDRD FNUDQMLDMS HM SGD FKNA@K B@OHS@K L@QJDS 'D HR @KRN VHCDKX BQDCHSDC VHSG SGD ENQL@SHNM NE SGD "GHMDRD BNQONQ@SD ANMC L@QJDS @MC GD G@R BNMSQHATSDC LTBG HLONQS@MS QDRD@QBG HMSN "GHM@ŗR B@OHS@K L@QJDS @MC OTAKHB ƥM@MBD
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&@N G@R XD@QR NE VNQJHMF DWODQHDMBD HM ANSG BDMSQ@K @MC OQNUHMBH@K FNUDQMLDMSR @R VDKK @R HM SGD A@MJHMF RDBSNQ NUDQ XD@QR NE L@M@FDQH@K DWODQHDMBD HM ƥM@MBH@K @MC FNUDQMLDMS CDAS L@M@FDLDMS @MC @ VD@KSG NE CHRSHMFTHRGDC @B@CDLHB @BGHDUDLDMSR M HMSDQM@SHNM@KKX QDBNFMHRDC RDMHNQ DBNMNLHRS GD HR SGD @TSGNQ NE The Debt Capital Market in China SGD CDƥMHSHUD FTHCD SN ƥWDC HMBNLD L@QJDSR HM SGD BNTMSQX 'D RS@QSDC GHR B@QDDQ @S SGD ,HMHRSQX NE %HM@MBD HM "GHM@ VGDQD GD V@R SGD #HQDBSNQ &DMDQ@K NE SGD #DO@QSLDMS NE 2S@SD #DAS CLHMHRSQ@SHNM @MC SGD #HQDBSNQ &DMDQ@K NE the Department of Laws and 1DFTK@SHNMR 'D LNUDC HM SN "#! VGDQD GD RDQUDC @R "GHDE $BNMNLHRS #HQDBSNQ &DMDQ@K NE SGD 3QD@RTQX #DO@QSLDMS 5HBD
&NUDQMNQ @MC $WDBTSHUD ,DLADQ NE SGD !N@QC TMSHK #TQHMF GHR CHRSHMFTHRGDC B@QDDQ @S "#! GD KDC @ SQ@MRHSHNM NE SGD A@MJŗR HRRTHMF ENQL@S EQNL @CLHMHRSQ@SHUD OK@BDLDMS SN L@QJDS NQHDMSDC RDKKHMF 4MCDQ &@NŗR FTHC@MBD "#! ADB@LD SGD KD@CDQ HM ƥM@MBH@K HMMNU@SHNM MTLADQ SVN HRRTDQ SNO TMCDQVQHSDQ @MC SGD KD@CHMF OK@XDQ HM ƥM@MBH@K L@QJDSR HM "GHM@ 'D @KRN BNMSQHATSDC SN SGD CDUDKNOLDMS NE "#!ŗR HMUDRSLDMS @MC HMSDQLDCH@SD ATRHMDRR @R VDKK @R SN SGD A@MJŗR NUDQ@KK QHRJ L@M@FDLDMS &@N HR QDMNVMDC ENQ OQNUHCHMF @ TMHPTD HMRHCDQŗR ODQRODBSHUD NM SGD "GHMDRD @OOQN@BG SN CDUDKNOLDMS ƥM@MBD 'D G@R BNMSQHATSDC SN "GHM@ŗR HMSDQM@SHNM@K QDK@SHNMRGHOR VHSG GHR HMRHFGSR @MC CNVM SN D@QSG VNQJ RSXKD
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SPEAKER TOPICS - China’s economic outlook, financial systems & markets - China’s debt capital market, banking issues & challenges - China Development Bank’s overseas investments - RMB’s internationalisation
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ECONOMICS & FINANCE
MARCEL FRATZSCHER: Greece must take responsibility for its reforms SPEAKER TOPICS - Economics - International finance - Financial stability - Policy co-ordination - Capital controls
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arcel Fratzscher, one of Germany’s most LQĆŞXHQWLDO HFRQRPLVWV former head of International Policy Analysis at the European Central Bank and President of DIW Berlin, believes that the solution to the Greek crisis lies in allowing Greece a fresh start. The Professor of Macroeconomics and Finance at Humboldt University Berlin and Member of the Advisory Council of the German Ministry of Economy, explains why ‘Grexit’ is not the solution IRU HLWKHU VLGH DQG LGHQWLĆŠHV three challenges that must be addressed in order for Greece to emerge from crisis.
He argues that the call by some German politicians and economists for Greece to quit the euro is nonsense, since Greece’s problem is not that its products are too expensive in global markets, but rather that HS K@BJR DƧBHDMS HMRSHSTSHNMR @MC globally competitive products. ‘Grexit’ would only cause a deep depression, making the implementation of reforms even harder and Europe would have SN VQHSD NƤ L@MX NE HSR ĆĽM@MBH@K claims, he says. Fratzscher also believes that Greece’s only chance to emerge from the crisis is to take responsibility for its reforms. 3GHR GD R@XR V@R VGX SGD ĆĽQRS
two Greek rescue programmes failed. However, Greece can only achieve this if the government is strong at home. Alex Tsipras and his leftwing Syriza party enjoy tremendous popular support. Fratzscher argues that the eurozone should seize this opportunity to help the government transform its popularity into a constructive reform programme. Europe must learn from its mistakes, he says, and these talks must focus not on which reforms are best, but rather on which can realistically be implemented. Fratzscher suggests that negotiations should address the following three challenges:
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The government now has to curtail the meddling of vested interests that keep markets and institutions from functioning. The EU should SXVK WKHP KDUGHU RQ ĆŠQDOO\ cracking down on tax evasion by the wealthy and on the breaking up of monopolies.
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The government’s ƊQDQFLQJ JDS PXVW be closed. This is rising as economic growth and tax revenues shrink, and will rise further if spending on social hardship is to increase. Greece will need a further ₏30–40bn in the next three years.
3
The exorbitantly high sovereign debt must be made sustainable. The best option is not an outright cut in the amount of debt but to link interest payments to growth. If this is low, the government should pay little in interest, if it resumes, more. That would improve the chances of creditors getting their money back.
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SPEAKGLOBAL | ISSUE 5
ECONOMICS & FINANCE
PALANIAPPAN CHIDAMBARAM: (MCH@M ATCFDS E@HKR SGD ĆĽRB@K SDRS
F
ormer Finance Minister of India, Palaniappan Chidambaram is recognised both domestically and internationally as a champion of economic reform, and is credited with guiding India through a period of unprecedented economic growth. His contribution to the ĆŠQDQFH DQG FRPPHUFH VHFWRU of India has been immense. His outstanding performance as Commerce Minister (1991-92 and 1995-96), Home Minister (2008-12) and Finance Minister (1996-98, 2004-08 and 201214) has been testimony to that. Earlier this year, he spoke out to say that the Narendra ,NCH FNUDQMLDMSĹ—R ĆĽQRS ETKK budget of 2015 had failed the people of India on the test of ĆĽRB@K BNMRNKHC@SHNM DPTHSX @MC tackling rising inequality. Chidambaram is a highly PT@KHĆĽDC DWODQS NM (MCH@M
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budgets. As Finance Minister, he presented a ‘dream budget’ in 1997, which brought discipline in government spending and launched an ambitious tax reform programme to tackle an unwieldy ĆĽRB@K CDĆĽBHS 'HR HME@LNTR ATCFDS V@HUDC NƤ E@QLDQRĹ— CDASR boosting aggregate demand in the Indian economy, thereby DƤDBSHUDKX HMRTK@SHMF (MCH@ EQNL the impact of recession.
His infamous 2008 budget, waived off farmers’ debts Finance Minister Arun Jaitley presented the 2015 Union !TCFDS NE (MCH@ NM %DAQT@QX Chidambaram has criticised him for pleasing only the corporates and the income taxpayers and failing the vast majority of
Indians, especially the poor, who “look up to the government for succour and reliefâ€?. He argued that the allocation for welfare programmes was “inadequateâ€?. He cited “cruel and unjustâ€? cuts in allocations to the Scheduled Castes and Scheduled Tribes sub-plan, as well as the Integrated Child Development Scheme, to back his argument. “This goes against the ethos of this countryâ€?, he added. Chidambaram has also said that while the income taxpayers may have received some relief, all others have been burdened with increases in excise duty and service tax. He argues that there V@R MN ITRSHĆĽB@SHNM SN RDS A@BJ the target date of achieving a ĆĽRB@K CDĆĽBHS NE ODQ BDMS VHSGHM one year, and questions the government’s claim that it has RSQDSBGDC SGD ĆĽRB@K CDĆĽBHS EQNL 3.6 per cent to 3.9 per cent in order to fund growth.
View to Manikarnika Ghat on Ganges River, Varanasi, India.
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SPEAKER TOPICS - Global economics - Indian economy - Financial markets - Asia
BUSINESS & MANAGEMENT EXCLUSIVE INTERVIEW
LIZ EARLE LOOKING GOOD, FEELING GOOD & DOING SOME GOOD ALONG THE WAY
SPEAKER TOPICS - Beauty industry - Entrepreneurship - Leadership & motivation - Sustainability - Ethical business
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Liz Earle, co-founder of Britain’s biggest and most successful independent beauty brand, Liz Earle Beauty Co., is one of Britain’s best-known entrepreneurs. A bestselling beauty and wellbeing author for 20 years, Earle recently launched her digital magazine and website lizearlewellbeing.com, which draws on all her research and trusted expertise on how to
W
KDW ƩUVW SURPSWHG \RX to set up your skincare company? LE: Having worked as a magazine editor, I had tried just about every beauty product under the RTM ATS RSHKK BNTKCMŗS ƥMC @ Q@MFD that perfectly suited my own sensitive skin. I also knew from my book research that plants are
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feel good, look good and do some good along the way. She has long been an advocate for organic and sustainable food production in the interest of the environment as well as personal health and wellbeing. A renowned mentor and philanthropist, she works with the Prince’s Trust’s Tomorrow campaign and founded the charity LiveTwice. powerful skincare ingredients – so I put two and two together! What were the main product development principles you followed in developing your award-winning range? LE: I co-founded the Liz Earle Beauty Co. (www.lizearle.com) with a good friend and fellow
young mum. We both wanted products that worked hard, fast, simply and with no fuss, were an @ƤNQC@AKD KTWTQX VDQD OQNCTBDC ethically and were backed by ƥQRS BK@RR RDQUHBD 2N VD RDS NTS to create a brand that followed these principles. How has the beauty industry changed during your career and what trends are shaping the industry’s future? LE: When I started it was at a time when the industry was polarised by either hugely expensive designer brands in department stores, or inexpensive mass market products on the high street. By paving the way for what’s now known as ‘masstige’, we’re now seeing many more prestige products at middle price points
SPEAKGLOBAL | ISSUE 5
BUSINESS & MANAGEMENT
SPEAKGLOBAL | ISSUE 5
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BUSINESS & MANAGEMENT LIZ EARLE
Liz Earle’s beauty OQNCTBSR ADMDƥS E@Q more people than just those who use them.
A ‘sneak peek’ at some of the themes and content produced by Liz Earle’s wide-ranging operation.
You must have a genuine passion for what you are doing, as you’ll end up living and breathing it every waking hour of the day
in the mass market, and more niche brands establishing a direct sales presence online. What is the most important piece of advice that you give to budding entrepreneurs? LE: You must have a genuine passion for what you are doing, as you’ll end up living and breathing it every waking hour of the day (and then some more!). So it simply won’t work, if you are not 110% passionate and committed to your cause.
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Please tell us a little about your new digital magazine and website lizearlewellbeing.com. What inspired you to focus on wellbeing? LE: Beauty and wellbeing are two sides of the same coin. What we put onto our skin is important, and the Liz Earle Beauty Co. continues to do that superbly. What we put into our bodies is also vitally important to create radiant health and renewed vitality. My focus now at Liz Earle Wellbeing is on feel-good
food, with a special emphasis on sustainable sourcing and simple ways to make a big CHƤDQDMBD SN NTQ GD@KSG @MC environment. As part of that, I also founded a charity LiveTwice, which encourages mentoring, skills training and giving back, both within communities in the UK and developing countries (notably East Africa). I hope that looking good, feeling good and doing some good along the way becomes a fresh new way of wellbeing for many more of us.
SPEAKGLOBAL | ISSUE 5
BUSINESS & MANAGEMENT
MICHAEL JORDAAN : The innovative business leader with a passion for disruptive tech
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ichael Jordaan is known throughout South Africa for being at the forefront of technology, innovative thinking and leadership. The venture capitalist stood down as CEO of First National Bank (FNB), one of South Africa’s largest banks, after nine years at the helm in December 2013. In 2014, he founded MonteGray Capital, a private investment vehicle investing in disruptive technologies and disruptive business models. Hailed as one of South Africa’s most visionary and progressive business leaders, Jordaan is the recipient of the CNBC ‘Africa Business Leader of the Year for Southern Africa’ award. During his tenure at the helm of FNB, the bank received the coveted ‘Most Innovative Bank in the World’ award. His entrepreneurial strengths, strong customer focus and imaginative use of technology acted as a catalyst for other bankers to update their traditional business models. At FNB, Jordaan created an innovative culture with discipline, focus, endurance and an open mind to change. His motivation behind founding MonteGray Capital was his ‘passion for the disruptive in business’. He argues that it is generally underestimated how, in the next decade, existing large organisations will be disrupted by small, focused,
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entrepreneurial teams who use technology to create new business models. Jordaan hopes over time to create a number of home-grown South African success stories where lean startups take on big competitors and succeed, giving more value to customers and disrupting the old ways of doing things.
In the next decade, existing large organisations will be disrupted by small, focused, entrepreneurial teams The shortage of investment capital in South Africa was also one of the catalysts for his new venture. He believes that it is essential for the South African economy to have a vibrant start-up sector. “After all, entrepreneurs are the only ones who can create real jobs”, he says.
Jordaan is funding the business himself, but says the amounts involved are modest, even by venture capital standards. He believes that frugal start-ups, with just a few very smart and creative people, can grow into large companies, but without consuming too much capital. “Being less reliant on capital and making costs variable G@R SGD ADMDƥBH@K HLO@BS NE reducing start-up risk. Capital can of course be provided incrementally as the business hits milestones,” he says. His forward-thinking approach to all ventures he gets involved in has secured him a reputation of the highest calibre throughout business circles worldwide. Jordaan also lends a strategic hand to various established businesses, including Mxit, Wines of South Africa, JSE Limited and AngelHub Ventures.
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SPEAKER TOPICS - Innovation in financial services - Customer service - Leadership. - Entrepreneurship - Technology & mobile
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BUSINESS & MANAGEMENT
SONU SHIVDASANI: Intelligent luxury & the future of tourism SPEAKER TOPICS - Sustainable luxury - Leadership - Innovation & creativity - Environmental responsibility
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S
onu Shivdasani is the founder and CEO of Soneva Resorts & Residences, a world-leading, multi-award winning, sustainable luxury resort operator. He argues that the future of luxury is about “satisfying an increasingly sophisticated, and world-wise, wealthy client who is looking to express their individuality and will be looking for destinations with distinct personality and character”. He says, “A new luxury is emerging based on what is now missing in everyday life: nature, sustainability and good health”. For 20 years, Sonu Shivdasani and his wife Eva have created a pioneering vision and template for sustainable tourism, coining the concepts of barefoot, SLOW LIFE and intelligent luxury, which recognises the ability for luxury holidaymaking and care for the environment to co-exist with perfect ease. Shivdasani, the founder and former CEO of Six Senses Resorts & Spas, is leading the hospitality industry in environmentally responsible
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tourism and was the forerunner and inspiration for a host of imitators, who saw the potential in going green. In 1995, they opened their ƥQRS OQNODQSX Ŕ 2NMDU@ %TRGH in the Maldives – creating an ultra-luxury resort in what was formerly a mass market destination. Later they opened Soneva Kiri in Thailand and most recently Soneva Aqua in the Maldives. The company’s ethos combines highly personalised service with simple design and strong eco-credentials, to support the group’s constant drive to lower its carbon footprint and ultimately de-carbonise. In Shivdasani’s opinion, what is truly luxurious to wealthy people today, is not a famous restaurant or Cristal champagne, but rather what is rare and what they are regularly deprived of. Most of their guests have an urban life, living in polluted and congested cities. They live in similar apartments, stay in similar hotels designed by similar architects, and go to similar restaurants. So, luxury is an outdoor shower or
walking barefoot on the sand, when they are used to high heels and business suits. It’s not about marble or gilt, but about experiences – cruising with dolphins and spending the night on a sandbank. Much of the Soneva experience is outdoors and facing skyward – from open-air restaurants and cinemas, to observatories for exploring the skies. All things that urban dwellers, however wealthy they may be, are deprived of. This is what he means by the term ‘intelligent luxury’. Shivdasani believes passionately that companies need to have a purpose that goes beyond enriching shareholders – they also need to improve the planet, and this, he says, can be a great mobiliser for employees. He is a founder of the SLOW LIFE Foundation, @ MNS ENQ OQNƥS NQF@MHR@SHNM committed to supporting projects that have a positive environmental, social and economic impact, and he also pledges a proportion of Soneva’s annual revenue to local community programmes. The kind of luxury Shivdasani NƤDQR VHKK AD HMBQD@RHMFKX CDRHQDC in future. ‘People will become more eco-sensitive and socially responsible as they realise the true impact of their resourcehungry lifestyles’, he says.
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BUSINESS & MANAGEMENT
SPOTLIGHT
MISHAL KANOO: One of the most emblematic business leaders in the Gulf business leaders. He is passionate about dynamic leadership, enterprise, philanthropy and education. His wide-ranging knowledge of regional ATRHMDRR @Ƥ@HQR @MC FKNA@K B@OHS@K L@QJDSR gives him a special insight into life in the Gulf region. Kanoo has a very strong track record for forecasting regional and global economic developments. His perceptive insights have earned him a reputation as a wellrespected global strategist and advisor. One of the most emblematic business leaders within the Gulf, Kanoo has been featured on elite lists such as the ‘Top 100 Powerful Arabs’ and ‘The 15 Wealthiest Arab Businessmen in the World’. With his unique visions and acute ability to forecast trends in business and social matters, there is little doubt that Mishal Kanoo will remain a top leader in the Middle East for years to come and leave an enduring legacy of growth, wisdom and perseverance.
Tradition means you haven’t thought it through He is the fourth generation Deputy Chairman of the eponymous Kanoo Group, NMD NE SGD LNRS CHUDQRHƥDC E@LHKX NVMDC conglomerates in the Middle East. Under Kanoo’s leadership and keen insight, the Kanoo Group’s interests in shipping, travel, machinery, oil and gas, logistics, power, chemicals, joint ventures, retail and commercial activities grow stronger and more sound with each passing year. Frequently cited as outspoken, Kanoo is one of the Gulf’s most charismatic
SPEAKGLOBAL | ISSUE 5
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SPEAKER TOPICS - Strategy - Leadership - Family businesses - Middle East trends - Globalisation
Image www.bahrain.com
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ecognised as a much-needed new breed of family business leader – remaining politically correct, but saying what others don’t dare to say – Mishal Hamed Kanoo believes in questioning the status quo of things, once famously stating, “Tradition means you haven’t thought it through”.
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BUSINESS & MANAGEMENT
SPEAKER TOPICS - Retail industry - Strategy - Entrepreneurship - Ethical business & environmental practices
LAURA TENISON:
THE STORY OF JOJO MAMAN BÉBÉ L
aura Tenison MBE is one of the most inspirational entrepreneurs in the UK, renowned for building the JoJo Maman BÊbÊ brand from a oneperson start-up to international success. Soon to be launching in the United States, her company is one of the UK’s foremost niche multi-channel specialists. Tenison tapped into an undeveloped market in the 8. E\ RƨHULQJ JRRG TXDOLW\ well-designed and fashionable maternity and children’s wear, as well as original nursery products and toys.
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With an initial investment of ÂŁ50,000 in 1993, Tenison grew JoJo Maman BĂŠbĂŠ organically into a ÂŁ44 million gross turnover business, with 60 stores across the UK and Ireland and trade sales with over 60 countries. The company continues to DWO@MC @S SGD Q@SD NE MDV stores a year in the UK. The brand remained mail NQCDQ ENQ SGD ĆĽQRS ĆĽUD XD@QR and then launched a website, something that was way ahead of the competition. After 10 XD@QR 3DMHRNM K@TMBGDC GDQ ĆĽQRS boutique in Battersea, South
London, and shortly after another in Chiswick in the west of the capital. Despite margins being typically low for shops, it proved a huge success on the high street. Rather than competing with mainstream retailers, she focused on ensuring an old-fashioned type of friendly customer service and a beautifully designed retail experience. Tenison was also very strategic about the location of her stores. Ten years of business experience helped her to deeply understand who her customers were, how they spent their time and money, and where they lived.
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BUSINESS & MANAGEMENT
Company Infosys Technologies Capitalisation $38.6 billion Employees 165,000 Customers 800 Geography 30 countries Tenison counts loyalty to her suppliers as a huge factor in the brand’s wider success. “Visiting and making personal relationships helped to establish SQTRS KDUDKR G@QC SN ĆĽMC UH@ DL@HK especially when language is an added barrierâ€?, she says. The company uses many CHƤDQDMS BG@MMDKR @MC S@BSHBR for building brand awareness, engaging customers and driving sales. Tenison explains, “Our pay per click campaigns and SEO are an important route to market and we still mail catalogues, although not in the volume we used to. Website reviews, Facebook and other social media have really helped to get the company name known by almost all pregnant women and families with young childrenâ€?. However, she believes that the best route to market will always be “good old-fashioned word-of-mouth recommendationsâ€?. Although the brand does not shout much about its sustainability-related activities, Tenison and her team have focused on minimising the brand’s environmental impact since before ‘sustainability’ was popular business terminology. The company also does an impressively large amount of philanthropic work. Employing a strong code of ethical business practice, where people, service, value for money and the planet are ranked higher on the agenda SG@M ANSSNL KHMD OQNĆĽS 3DMHRNM has established the brand in the eyes of the consumer as a business to trust.
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NARAYANA MURTHY: Solutions to India’s poverty from the ‘Father of Indian IT’
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arayana Murthy is the founder-chairman of Infosys Technologies, the multibillionGROODU VRIWZDUH DQG ,7 VHUYLFHV ĆŠUP 7KH ‘Father of Indian IT’ is a visionary leader who has VKDSHG WKH ZRUOG RI EXVLQHVV DQG ĆŠQDQFH +H VD\V that in India, “The only way to solve the problem of poverty is through the creation of jobs by entrepreneurs and industrialists, both Indian and foreignâ€?. Murthy argues that India urgently has to improve the ease of doing business to spur employment development. %DV NSGDQR @QD @R PT@KHĆĽDC SN BNLLDMS NM ATRHMDRR ATHKCHMF HM (MCH@ 3GD LNRS RHFMHĆĽB@MS change to the management of large companies in the US and Europe over the past 25 years has ADDM SGD NTSRNTQBHMF NE A@BJ NƧBD OQNBDRRDR -N man did more to spark that revolution than Murthy, by articulating, designing and implementing the Global Delivery Model. He began Infosys with six fellow software DMFHMDDQR HM @MC SQ@MRENQLDC HS HMSN @ global powerhouse in consulting, technology and outsourcing solutions. The company started with $1,150, but today commands a market capitalisation of more than 42 Ę™ AHKKHNM 'D HR @ L@M who understands job creation too. Today, the company has 165,000 employees, nearly BTRSNLDQR HM BNTMSQHDR @MC CDQHUDR NE HSR revenue from North America and Europe. Murthy believes that tax reform, reducing barriers to business and education are the keys to India’s growth. India needs to collect as much tax as possible, by introducing an easy-to-understand, easy-to-comply-with, hassle-free and corruptionfree tax system. It has to be a tax system based on rules that cannot be changed on a retrospective basis, he says. He argues that the tax must be used to meet the basic needs of the poor – education, healthcare, nutrition and shelter. He adds that it should also be spent on infrastructure building, to accentuate the country’s growth rate. Murthy also emphasises the need to focus on improving higher education systems in India for the future. He believes these institutions must be provided with complete autonomy. “India has to become more and more open-minded to welcome intellectuals both from India and outside to create a platform for exchangeâ€?, he says.
SPEAKER TOPICS - Business in India - Leadership - Management - Entrepreneurship - Technology
India has to become more and more open-minded
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FUTURE & TECHNOLOGY EXCLUSIVE INTERVIEW
THE EXTINCTION OF HUMANITY & SUPERINTELLIGENT MACHINES NICK BOSTROM
N SPEAKER TOPICS - Moral philosophy - Impact & consequences of future technology - Big picture questions for humanity - Existential & global catastrophic risks - Scientific methodology & rationality
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ick Bostrom is widely considered to be the PRVW LQƪXHQWLDO IXWXULVW LQ WKH ZRUOG +LV work focuses on the future of humanity. He is a Professor of Philosophy at Oxford University, where he is also the Founding Director of the Future of Humanity Institute and the Impacts of Future Technology programme. Best known for his work on existential risk, the simulation argument, anthropics, transhumanism and consequentialism, he has a background in physics, computational neuroscience and
Could you please describe EULHƪ\ WKH ZRUN RI WKH )XWXUH RI Humanity Institute? NB: We are a multidisciplinary research centre at Oxford University, made up of mathematicians, philosophers and computer scientists. We think about the big picture questions for humanity. One of the areas we are focusing on is
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mathematical logic, in addition to philosophy. The author of some 200 publications, including the book Superintelligence: Paths, Dangers, Strategies (2014), in which he describes the possibility of an intelligence explosion, and the existential risks and strategic issues related to the prospect of machine superintelligence. In 2009, he was awarded the Eugene R. Gannon Award and has been included in Foreign Policy magazine’s ‘100 Global Thinkers’ and Prospect magazine’s ‘World Thinkers list’.
SGD ETSTQD NE @QSHƥBH@K HMSDKKHFDMBD (AI) and how to keep it safe. Another is the long-term impact of technology. What is an existential risk? NB: An existential risk is at the extreme end of things that could go wrong. It is one that would either involve the extinction of Earth-originating intelligent life,
or would permanently lock us into some radically sub-optimal state. So, in other words it is a risk that places in jeopardy the entire future of humanity. What are the biggest existential risks we face? NB: All the really big ones in my view, arise out of human activity @MC LNQD RODBHƥB@KKX VHKK AD
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related to certain future technological breakthroughs, which might occur in this century. For example, machine superintelligence, synthetic biology and molecular nanotechnology. Furthermore, there is also a risk of nuclear war, a powerful totalitarian system could arise, powerful neuroengineering technologies could be developed, and other risks that we have not even conceived of yet, ‘unknown unknowns’. How likely is it that humanity will succumb to an existential risk in this century? NB: It is hard to quantify that very precisely. We did a survey among some KD@CHMF DWODQSR HM CHƤDQDMS B@S@RSQNOGHB risk areas a few years ago. One of the questions we asked them was ‘What is the probability that humanity will be extinct 100 years from now?’ and the median answer was 19%.
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What type of existential risks are most likely to occur? NB: QSHƥBH@K HMSDKKHFDMBD QHRJ VNTKC be on top and synthetic biology. It depends on how you carve them up. If you grouped risks relating to war and GTL@M BNMƦHBS Ŕ MTBKD@Q V@Q AHN
weapons that may be developed in the future and AI-enabled drones etc., then this looks like a sizeable category too. If technology carries existential risk, does that mean we should stop technological progress? NB: No. Many technologies can protect against existential risks either from nature or from other technologies. It is likely that a lot of these technologies will in fact be developed, @MC NTQ HMƦTDMBD DWSDMCR NMKX QD@KKX to the details in the way they are developed. Rather than ask, ‘Do we want technology X to be developed or not?’, we should think, ‘Do we prefer
if X would be developed a little bit sooner or a little later, than it otherwise would be?’ You recently published your new book, Superintelligence: Paths, Dangers, and Strategies. What is superintelligence? NB: ( CDƥMD HS @R @MX HMSDKKDBS SG@S radically outperforms humans in all OQ@BSHB@K @MC QDKDU@MS ƥDKCR Ŕ GTL@M or machine. Could you explain your concerns about machine intelligence? NB: One of the concerns is that the ƥQRS RTODQHMSDKKHFDMBD ADBNLDR very powerful. An AI could become smart enough to build better AIs. It is therefore very important to engineer it so that its motivation system is aligned with human values, otherwise humanity could be threatened. Alternatively, in a multi-polar scenario,
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FUTURE & TECHNOLOGY NICK BOSTROM CONTINUED
EXCLUSIVE INTERVIEW
VHSG L@MX CHƤDQDMS (R @S CHƤDQDMS KDUDKR NE development, there are economic and evolutionary issues for humans, which could also be very concerning. How might we go about controlling machine superintelligence? Could engineering a greater human intelligence be a solution? NB: (M RNLD ONHMS HM SGD MNS RN CHƤDQDMS ETSTQD VD may start using genetic selection and engineering to enhance human intelligence – human cognitive enhancement. This will become more important at the end of the century. We may need humans VGN CDUDKNO SGD ƥQRS RTODQHMSDKKHFDMS L@BGHMDR SN be as competent as possible – to correctly solve the superintelligent machine control problem. It is complicated, and there are many arguments for and against this. Why is the future of humanity so important? NB: Today there are seven billion people in the world, but the number of people who could live in the future (if everything goes well), is much greater than that. The Earth could remain habitable for another billion years, but beyond that, there is the entire observable universe that our descendants might colonise. So, from a utilitarian perspective, reducing existential risk will trump any good we B@M CN SG@S G@R @ LDQD KNB@K DƤDBS @MC HR SGD LNRS important thing that anyone can do today. With so much at stake, it seems surprising that existential risk is often overlooked. Why is this? NB: It may not be the only reason, but historically we are rather bad at looking into the future, because many people don’t care that much about it. This is something I hope to change with my own research.
SPEAKER TOPICS - Future of digital media - Future of society - Social media & privacy - Technology & telecommunications - Impact of technology on politics, society & business - The social revolution
ANDREW KEEN: The Internet is not the answer
A
ndrew Keen is one of the world’s leading contemporary analysts of the impact of digital technologies on 21st century business, education and society. The executive director of the Silicon Valley salon FutureCast, he is a columnist for CNN and the bestselling author of The Cult of the Amateur: How The Internet Is Killing Our Culture (2008) and Digital Vertigo: How Today’s Online Social Revolution Is Dividing, Diminishing and Disorienting Us (2012). His latest book, The Internet Is Not the Answer, is a very powerful and daring manifesto questioning whether the Internet lives up to its own espoused values. Keen argues succinctly and passionately that the web has so far been on balance a disaster for everyone – except a tiny group of Silicon Valley multi-millionaires. He is quick to point out that he’s no Luddite, nor is he opposed to the network that connects us all, but he explains how it has failed us despite its popularity and utility, and how it could be so much better. Keen suggests that the unregulated digital market is slowly making us all poorer – dominated by winner-take-all companies like Google and L@YNM (S HR BNMSQHATSHMF RHFMHƥB@MSKX SN QHRHMF unemployment, and creating a chasm between rich and poor. Furthermore, Keen views the web as a vehicle for empowering mob rule, and rather than fostering a new renaissance, is encouraging a culture of distraction, vulgarity and narcissism. By 2039, everyone alive will be online, and Keen argues that we urgently need to rethink the web, revive government authority, rebuild the value of content, resurrect privacy and, above all, reconceive our notion of humanity. You have called the Internet ‘an epic fail’. What should the Internet be the answer to that it is not? AK: The Internet needs to become a viable operating system for the 21st century. At the moment, it is compounding economic inequality, creating unemployment and contributing to a surveillance economy in which we are being watched all the time. For the Internet to become the answer, it needs to protect privacy, create real jobs and reinvent the middle class backbone of industrial 20th century society. What happened to the cultural renaissance that we expected the Internet to bring? AK: There has been no cultural renaissance. Rather than more creativity, we’ve had an HMEDRS@SHNM NE B@S UHCDNR RDKƥDR @MC @MNMXLNTR
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FUTURE & TECHNOLOGY
verbal violence against women, children and minorities. Worse still, the Internet has decimated the professional creative class, so that it is harder and harder for skilled musicians, photographers, writers and journalists to make a living. What about social media’s role in organising protest and as a catalyst for democratic change – in, for example, the Arab Spring? AK: All these social networks did was create the environment for undermining the ancient regimes. Not a bad thing in itself, especially in autocracies like Egypt and Libya. But the problem with these social networks is that they have to inspire coherent political movements that are able to replace the old autocracies. So, now in Egypt we have military rule and in Libya anarchy. Indeed, in Libya,
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kidnapping gangs are using Twitter to broadcast their ransom demands. Can you explain what you mean when you say ‘data is the new pollution’? AK: The industrial revolution was blighted by the smog from factories, but in today’s network revolution, the equivalent smog is the data that we are all spewing out of our digital devices. We only woke up to the environmental catastrophe of the industrial revolution with disasters like Exxon Valdez and Chernobyl. I fear that a similar data spill is inevitable, after which we will recognise the disastrous mistake of trusting our data to multinational corporations like Google and Facebook. What do you say to people who don’t care about their lives being an open book, living in public on the Internet? AK: I suspect that those who claim they
don’t care about their lives being an open book will eventually come to change their minds. Mystery is what makes us human. The more we reveal about ourselves, the less human we become. What is the answer? How could we achieve a fairly distributed, networked society that enriches citizenship? AK: The answer is reinventing the Internet as a place of responsibilities rather than rights. We need to teach the Internet how to forget and we Internet users need to learn to rebuild our memories. Above all, we need to reintroduce regulation into the equation and recognise that it enables rather than stymies innovation. Antitrust and data protection regulation are essential if the Internet is to become the answer.
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FUTURE & TECHNOLOGY EXCLUSIVE INTERVIEW
SPEAKER TOPICS - Technology & social issues, risks & developments - Digital future - Internet strategy - Impact of technology on society - New technologies
ARTIFICIAL INTELLIGENCE & THE FUTURE OF WORK BEN HAMMERSLEY
Image Š Richard Davenport
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en Hammersley, trends and digital JXUX GHP\VWLƊHV WKH ,QWHUQHW GHFRGHV cyberspace, and provides guidance on the innovations of the revolution we are all living through. He is a journalist, futurist and WHFKQRORJLVW VSHFLDOLVLQJ LQ WKH H[WUHPH HƨHFWV of the digital and networked world on business, society and daily life. A high-level advisor on
these matters to governments and business, he is renowned for his ability to explain complex technological and sociological topics to lay audiences. Through compelling stories, deep analysis and bleeding-edge examples drawn from the modern world, he helps individuals and organisations to navigate and prosper in the future.
You recently said that 2015 is the birth of usable, FRQVXPHU JUDGH DUWLƊFLDO LQWHOOLJHQFH $, +RZ will AI improve the way we work in the future? BH: Speaking optimistically – AI promises to free us from any form of task that can be turned into a system. In other words, if you can describe XNTQ VNQJ HM SGD ENQL NE @ ƌNV BG@QS @M ( VHKK sooner or later be able to do it. That should free us up to do the things that computers can’t do: the more fundamentally human things, involving QDK@SHNMRGHOR NQ BQD@SHUHSX NQ ƼMD LNSNQ RJHKKR %NQ example, there’s an AI called Amy (http://x.ai) that you can use to help organise meetings. She takes over email conversations when you’re haggling with someone over where to meet for lunch, and sets it up with them. That sort of intervention by an AI is incredibly useful.
the AIs will be doing things that less-junior lawyers do today, and onwards and upwards. We call the people who are doing jobs that will soon be done by machines, ‘meat puppets’. Taxi drivers and truckers are meat puppets too. We’re just waiting for self-driving vehicles to arrive en masse. Once they do, a truck driven by a fallible, sleepy, human will seem insane. So that industry will change quite radically.
&RXOG DUWLƊFLDO LQWHOOLJHQFH VSHOO WKH GHDWK RI WKH white-collar worker? BH: Hopefully not their death, but it does mean a reassessment of the value of some skills. Certain OQNEDRRHNMR @QD QD@KKX ITRS AHF ƌNV BG@QSR VGDQD the simpler tasks are absolutely ripe for AIs to take over. Law is a good example, and already we’re seeing AIs do the work that previously would have been done by junior associates. That’s today: soon
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How should we be adapting today, to ensure we work to our full potential tomorrow? BH: I think that understanding how systems work is the key skill of the 21st century. If we can think like computer systems, we can understand what they are doing. This would help us to understand DUDQXSGHMF EQNL SGD FKNA@K DBNMNLX SN DƤDBSHUD company management. If you could buy into any new form of technology, what would you be investing in today? BH: I would invest in solar power and space. When the cost of putting something into Low Earth Orbit comes down to the projected $2,000 @ JHKN VD VHKK RDD RNLD UDQX BNNK RSTƤ 3G@S VHKK hopefully be before 2020. The future is about to get very, very exciting.
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FUTURE & TECHNOLOGY
JIM NOBLE: Board members urgently need to improve cyber security SPEAKER TOPICS - Cyber issues - Information, technology & management - Positive business outcomes - Leadership, risk & security - Big data - Transformational outsourcing
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J
im Noble, recognised as one of the world’s foremost IT thought leaders and a world-leading expert on big data, cyber security, risk and technology, urges companies to get used to the new normal and stay vigilant against cyber threats. Over $100 billion of US intellectual property (IP) is stolen each year according to the Center for Strategic & International Studies. He argues that companies must invest in awareness campaigns for their employees, build defences WKDW DUH ƊW IRU SXUSRVH GHWHFW anomalies as they occur, and have the quality and quantity RI VNLOOHG VWDƨ WR QHJDWH WKH impact of the attack. 5NSDC SG Ŗ,NRS (MƌTDMSH@K Technology Executive’ by Forbes Magazine and winner of the 2012 CIO magazine’s annual award for technology innovation, Noble has held a series of global CIO roles in multiple industry sectors, including: Global Head of IT Strategy for BP, Managing Director of IT for Merrill Lynch, Group Vice President and CIO of Altria Group and Senior Vice President and CIO at AOL Time Warner. Today, he is focused on guiding other CIOs toward positive business outcomes, saving companies a fortune with street smarts and a keen emphasis on driving business results with technology. He has very successfully launched
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in-house IT academies at both General Motors and BP. Noble warns that cyber threats will continue to grow faster than any other category of business risk (especially as companies migrate to cloud computing and data storage). However, he insists that if companies are vigilant, then the consequences can be minimised and they can adapt to the constantly evolving threat. He lays out these key steps for board members, to keep company security focused on cyber security: 1. Start with a simple campaign to raise awareness RI WKH VLJQLĆŠFDQFH RI D GDWD breach in your company. It will be taken more seriously if it has board-level support.
4. Ask to see the results of the most recent ‘ethical hacking’ exercise (but expect a blank stare). 5. Insist on an incident UHVSRQVH SODQ DQG ĆŠQG RXW when it was last tested with a practical scenario planning exercise.
6. Probe how the company security team could scale to meet the peak demands of a breach – do they have thirdparty resources on call to augment your own people? If you wait for an incident before arranging this, then it’s too late.
2. Encourage the head of your Audit Committee to arrange for the company Chief Information Security 2ĆŤFHU WR SUHVHQW WR WKH board of directors.
3. Ask how much of the IT budget is spent on cyber security. Numbers less than 5% should ring alarm bells.
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SPOTLIGHT
SOCIETY, EDUCATION & ENVIRONMENT
YANG LAN: ‘The Oprah of China’ bridging the gap between China and the world
Y
ang Lan is one of the most powerful women in Chinese media, often called ‘China’s Oprah’. A leading Chinese broadcast journalist, media entrepreneur and philanthropist, she is renowned for her focus on social and cultural issues. Yang has continuously broken the mould and the glass ceiling in China for more than 25 years. A pioneer in open communication, she is often credited with enriching Chinese culture, promoting social progress and bridging the gap between China and the rest of the world. Yang is also recognised for her RHFMHĆĽB@MS QNKD HM HMĆŚTDMBHMF the social, economic and cultural transformation underway for the modern Chinese woman. M HBNMHB ĆĽFTQD ANSG HM "GHM@ and internationally, her social media platforms reach more than 50 million people a day and
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she personally has 25 million followers on Weibo. Yang is the Chair and cofounder of Sun Media Group, one of China’s leading private media groups. She started her journalism B@QDDQ AX DRS@AKHRGHMF SGD ƼQRS current events TV programme in China, Zhengda Variety Show, which earned her the Golden Microphone Award in 1994. Her show Yang Lan Studio (now named Yang Lan One on One), which launched in 2001, has become China’s longest running in-depth talk show. Yang has interviewed more SG@M VNQKC KD@CHMF ƼFTQDR EQNL SGD ƼDKCR NE HMSDQM@SHNM@K politics, business, society, sports, and culture, including Ban KiMoon, George H.W. Bush, Bill and Hillary Clinton, Ralph Lauren, Tony Blair, Tom Cruise and HRH Prince Charles. The show, which can be watched in many parts of the world, including Asia and
the US, is widely perceived as a prestigious bridge between China and the world, and is widely applauded for its sense of humanity and diversity. RSQNMF @MC DƤDBSHUD @CUNB@SD for Chinese women globally, in 2005 Yang created Her Village, a very popular TV talk show geared towards empowering a Chinese, urban, female audience. It now includes an online magazine and website, bringing together China’s largest community of professional women (more than 300 million viewers a month). The Global Ambassador for the Special Olympics Movement @MC SGD ƼQRS 4-("$% LA@RR@CNQ in China, Yang wields her HMƌTDMBD ENQ OGHK@MSGQNOHB endeavours too. She founded the Sun Culture Foundation in 2005 to raise awareness about poverty, as well as the importance of improvement in education and cross-cultural communication.
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SPEAKER TOPICS - Media industry - China’s society & culture - Cross-culture communication - Women and media
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MONICA LEWINSKY
Cyber bullying and the culture of humiliation
M
SPEAKER TOPICS - Internet harassment & protection - Cyber bullying - Adversity
onica Lewinsky took to the stage this year at the TED conference in Vancouver on 19 March to call for a safer and more compassionate social media environment. Her speech received a standing ovation. The former White House intern’s ORYH DƨDLU ZLWK 3UHVLGHQW %LOO Clinton became the focus of a history-changing federal investigation into her private life, making headlines around the world in 1998. Describing KHUVHOI DV RQH RI WKH ƩUVW victims of cyber bullying, she ZDV WKH ƩUVW SHUVRQ WR KDYH her reputation completely destroyed worldwide via the Internet. “The Internet had made people numb to the VXƨHULQJ DQG KXPLOLDWLRQ RI others”, she said. Drawing on her unique experiences at the epicentre of SGD LDCH@ L@DKRSQNL HM she has important insights to share, as someone who has DWODQHDMBDC SGD DƤDBSR NE cyber bullying for half of her life. It was only the second time she has spoken publicly since disappearing from the public eye in 2005. In October, she spoke at Forbes’ Under 30 Summit and authored an acclaimed essay for Vanity Fair in July 2014. She began her speech by joking that she was the only 40-something who did not wish to be 22 again. “At the age of 22, I fell in love with my boss. At the age of 24, I learned the devastating consequences”. As far as major news stories were BNMBDQMDC SGHR V@R SGD UDQX ƥQRS time that the traditional media were usurped by the Internet. “I VDMS EQNL ADHMF @ OQHU@SD ƥFTQD to being publicly humiliated
SOCIETY, EDUCATION & ENVIRONMENT
This behaviour is a symptom of the culture we’ve created by virtual stone-throwers”, she said. “I was branded a tart, a slut, a whore, a bimbo. I lost my reputation and my dignity and I almost lost my life”. Around the world this story went. A viral phenomenon that, you could @QFTD V@R SGD ƥQRS LNLDMS NE truly ‘social media’. Lewinsky is not alone when it comes to public humiliation. Cyber bullying is a growing problem and can have devastating consequences. UK charity Childline reported an HMBQD@RD HM B@KKR QDK@SDC to cyber bullying last year and, according to the children’s BG@QHSX -2/"" NMD HM ƥUD children is now bullied online. Last year, a study conducted in the Netherlands found that cyber bullying was more likely to lead young people to suicide than its NƨHMD DPTHU@KDMS “Cruelty to others is nothing new, but online, technologically DMG@MBDC RG@LHMF HR @LOKHƥDC uncontained, and permanently accessible”, she said. “Millions of
people, often anonymously, can stab you with their words, and that’s a lot of pain, and there are no perimeters around how many people can publicly observe you and put you in a public stockade. There is a very personal price to public humiliation, and the growth of the Internet has jacked up that price”. She became committed to the cause after reading about Tyler
Cruelty to others is nothing new, but online, technologically enhanced shaming is amplified… Clementi, a gay US university student who killed himself in 2010 after his roommate secretly ƥKLDC GHL VHSG @ L@M @MC released the footage online. His death reminded her of how she too was ‘periodically suicidal’
as the world’s media pursued GDQ HM ř( ADF@M SN KNNJ at the world of humiliation and bullying around me and saw RNLDSGHMF CHƤDQDMSş DUDQX day online, people – especially young people who are not developmentally equipped to handle this – are so abused and humiliated that they can’t imagine living to the next day. And some don’t”. Lewinsky believes that what we really need is a cultural revolution, as online, we’ve got a BNLO@RRHNM CDƥBHS Ŕ @M DLO@SGX crisis. She argues that there exists a culture of humiliation that not only encourages and revels in shadenfreude, but also rewards those who humiliate others, from the ranks of the paparazzi to the gossip bloggers, the latenight comedians, and the web DMSQDOQDMDTQR VGN OQNƥS EQNL clandestine videos. “The more we saturate our culture with public shaming, the more accepted it is, the more we will see behaviour like cyber bullying, trolling, some forms of hacking, and online harassment. Why? Because they all have humiliation at their cores. This behaviour is a symptom of the culture we’ve created”. Lewinsky is a success story. Not only because she has overcome years and years of merciless torment from complete strangers to remain unbroken, but also because she is now committing herself to helping others avoid a similar fate. After spending most of her adult life hiding from a spotlight she didn’t ask for, she is determined to give a purpose to her story. “It was time to stop tiptoeing around my past, it was time to take back my narrative and let others know that you can survive it”, she said.
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INNOVATION & CREATIVITY
DAVID GANN: New patterns of innovation in the era of Big Data SPEAKER TOPICS - Government & innovation strategy - Health & environmental innovation - Energy systems & services - Future of cities. - Innovation & technology management
T
RGD\ %LJ 'DWD LV RƨHULQJ organisations the potential to unlock new value and drive growth. Growth in the collection of data and our ability to use it is creating new patterns in the way innovation occurs, according to David Gann, Imperial College’s Vice President leading Development and Innovation. Founder of Imperial’s Innovation and Entrepreneurship Group (one of the world leading departments LQ LWV ƊHOG KH LV DOVR &KDLUPDQ RI WKH Smart London Board, reporting to the Mayor of London. He proposes that there is a new wave of IT-enabled innovation, powered by three drivers: the explosion in digital data, better tools for data, and business in the Cloud. The faster technology advances, the more opportunities seem to open up. Gann believes that it is time companies took a structured, systematic approach to examining these advances, carefully considering how IT can enable not only better products and services but also innovative business models and platforms. By thinking through what
HLOKHB@SHNMR SGD ƼUD O@SSDQMR RTLL@QHRDC in brief below) hold for their businesses, BNLO@MHDR B@M ƼMC V@XR SN DMF@FD LNQD fully with the digital economy – and B@RG HM NM HSR OQNLHRD 3GD ENKKNVHMF ƼUD patterns of innovation were set out in Gann’s paper published in the Harvard Business Review in 2014:
Big Data This loosely defined term is used to describe vast amounts – billions or even trillions of items – of uncollated information drawn not only from the Internet but also from from sales records and mobile phones.
1. Augmenting products to generate data. Due to advances in sensors, wireless communications and big data, it is now feasible to gather and crunch enormous amounts of data in a variety of contexts. The data can be used to improve the design, operation, maintenance and repair of assets or to enhance how an activity is carried out. Such capabilities can also become the basis of new services or new business models. 2. Digitising physical assets. As mobile technologies continue to fuel this trend, more creative businesses are tapping into it and generating their own enhanced services or new business models. Examples include iTunes and $ QD@CDQR "NLO@MHDR NƤDQHMF RDQUHBDR to other companies in the management of digitisation and in increasing customer choice/more tailored service, stand to OQNƼS HM SGD ETSTQD 3. Combining data within and across industries. The science of big data, along with new IT standards, allow enhanced data integration, making it possible to coordinate information across industries or sectors in new ways. 4. Trading data. A company whose information is valuable to another company can sell it. The ability to combine disparate data sets allows companies to CDUDKNO @ U@QHDSX NE MDV NƤDQHMFR ENQ adjacent businesses. 5. Codifying a capability. A company can take any process in which it is best-in-class – managing travel expenses, for instance – and sell it to other companies, using Cloud computing. Companies can then easily distribute software, simplify version control, and NƤDQ BTRSNLDQR ŖO@X @R XNT FNŗ OQHBHMF using the Cloud.
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LEADERSHIP & MOTIVATION
SPOTLIGHT
KAILASH SATYARTHI: The children’s crusader
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obel Peace Prize Winner Kailash Satyarthi’s crusade for child rights across the world has been incredibly heroic. He has struggled, in the words of his prize citation, ‘against the suppression of children and young people and for the right of all children to education’. Satyarthi has headed protests and rescue missions to defeat the grave exploitation of children for ĆŠQDQFLDO JDLQ The Indian activist has often staged very dangerous and daring dawn raids on factories which employed children. Helped by an army of volunteers, GD G@R L@CD @ CHƤDQDMBD SN SGD lives of hundreds of thousands of children, and has worked not just in India, but also in 144 countries across the globe. Nearly 30 years ago, Satyarthi left a promising career as an electrical engineer to set up Bachpan Bachao Andolan (Save
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Childhood Movement), and since then, by his own count, he has rescued and rehabilitated more SG@M BGHKCQDM RNLD ITRS ĆĽUD NQ RHW XD@QR NKC ENQBDC into servitude by unscrupulous agents, businessmen, landowners and brothel owners. Satyarthi has also set up homes for boys and girls and child-friendly villages across the country, to shelter, counsel and educate the children he rescues. Satyarthi is the founder of RugMark (now known as GoodWeave), a widely recognised guarantee that a rug or carpet was made in a child-labour-free factory. It has become a model example of how NGOs and corporates can work together successfully. Since then, he has been involved in promoting ethical business and promoting child-labour-free supply chains in textiles, mica mining and cocoa farming, among others. In addition, Satyarthi has
successfully created international awareness by organising global L@QBGDR (M GD NQF@MHRDC the Global March Against Child Labour across 103 countries with the participation of 7.2 million people, which led to the International Labour .QF@MHR@SHNMŗR "NMUDMSHNM for the elimination of the worst forms of child labour. Today, Global March is the largest movement of its kind. Satyarthi has said that he feels that winning the Nobel Peace Prize has made it not just his responsibility, but also India’s, to become the moral compass of the world. While India strives to become a clean India or a prosperous India, it can be sustainable only when it is a child-friendly India, he says. Sustainability and protection of children are two sides of the same coin. He argues that if we invest in children now, we make society sustainable forever.
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SPEAKER TOPICS - Exploitation of children - Illiteracy & education - Child labour - Social change
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LEADERSHIP & MOTIVATION
FRANCOIS PIENAAR: When the whistle had blown, South Africa had changed forever
Image: Reuters
SPEAKER TOPICS - Sports - Leadership & motivation - South Africa & Mandela
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T
he image of President Nelson Mandela handing Francois Pienaar the Rugby World Cup after the Springboks’ 15-12 victory over New Zealand in 1995 is an iconic image of sport and politics combined. When the blond Afrikaner shook hands with the black freedom ƊJKWHU WXUQHG SUHVLGHQW WKH\ instantly forged one of the FRXQWU\śV GHƊQLQJ LPDJHV RI racial unity. Both at the time and subsequently, it is seen as D KXJHO\ VLJQLƊFDQW PRPHQW as Mandela sought to unify all races in post-apartheid society. Pienaar, the former South Africa Rugby Captain, has played an important role in the country’s history – renowned for
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his friendship with Mandela and his outstanding achievement in sport, which was instrumental in helping to unite all South African people behind a common cause. Among certain white communities in apartheid South Africa, it was taken for granted that Nelson Mandela was a terrorist, who must remain behind bars. That was drummed into the young Pienaar, who would one day welcome Mandela to his wedding and name him as godfather to one of his two sons. Mandela’s release and the fall of apartheid meant an end to sporting boycotts. A year after SGD ƼQRS LTKSHQ@BH@K CDLNBQ@SHB election in 1994, the country hosted the Rugby World Cup,
traditionally an Afrikaner sport that saw black people cheering for the opposition. But Mandela resisted pressure to scrap the Springbok, the team’s despised emblem. He told the ANC and black people in South Africa – this is our team, they’re playing for us, we’re one country, embrace them. Pienaar recalls how tense the players were having made SGD ĆĽM@K HM @ ĆĽQRS ENQ SGDHQ country, and how they had a real sense of what it meant to South Africa. Just prior to the beginning of the match, Mandela entered the changing rooms to wish them luck, wearing a Springbok on his heart. Once he had left, Pienaar had to calm the team down. But the emotion was there and the buzz was there. He says that it was almost as if that magic had entered their bodies and they were ready to go. South Africa was victorious over New Zealand. When the whistle had blown, South Africa had changed forever. Mandela, the former political prisoner turned unifying president of a nation, wearing a South Africa rugby shirt bearing the Springbok badge – a symbol of apartheid, previously reviled by non-whites – had united South Africa. When Pienaar walked up to the podium and Mandela stuck out his hand and said “Thank you, Francois, for what you have done for this countryâ€?, he wanted to jump over and give him a hug. Instead, he famously said “No sir, thank you for what you’ve done for this countryâ€?. After 1995, Pienaar’s relationship with Mandela grew, and he recalls the friendship they had as “a real privilegeâ€?. He believes that Mandela’s legacy will always be with each and every one of us, and that we have a duty to remind people who are not following in his footsteps, that they should.
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INNOVATIVE BUSINESSES ROOSTER BANK: Reinventing pocket money
H
ow do you explain to eight-year-olds that it is important not to blow all their money at RQFH DQG WKDW VDYLQJ DQG ƊQDQFH DUH IXQ" The team behind Roosterbank don’t think it’s a normal bank account. Roosterbank is part of a new wave of Fintech start-ups challenging the status quo. It is changing the way we teach children about saving, spending and taking responsibility for money. A simple app helps parents keep track of pocket money. Kids can check their balance online and careful savers get rewarded the more they save. Both parents and children can create saving targets and there are games and challenges to make the lessons stick. Roosterbank is innovatively helping to prepare children for the day when they take control of their own bank accounts. When children want to get something with their hardearned cash, parents simply deduct it from their kids’ account and hand over the money. There are no more supermarket showdowns – and kids are encouraged to make responsible choices. The pocket money tracker is virtual, so parents don’t have to make deposits. With 10,000 already signed up to using the pocket money tracker, Roosterbank is planning the launch of a pre-paid card for older children who want more freedom. It has also forged partnerships HM DCTB@SHNM BQD@SHMF @ ƼM@MBH@K DCTB@SHNM programme with Children’s University and it is VNQJHMF NM @ ƼM@MBH@K VNQJRGNOR RBGDLD With a new round of funding nearing completion, Roosterbank is now gearing up for the second half of 2015.
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TRACES: A gamechanging step forward in the mobile space An absolutely cracking idea New Scientist
It’s as if the messages have been etched on the air Wired Magazine
T
races is an innovative new app that allows people to leave digital content and secret messages in real-life locations, for others to ƊQG DQG GLVFRYHU 5DWKHU WKDQ VHQGLQJ FRQWHQW WR a mobile device as other messaging apps do, with Traces the content is sent to a physical location. To access the content, people have to be in the right place at the right time. The journey and the location become part of the message. The free app makes it possible to create RNTMCSQ@BJR ENQ RODBHƼB KNB@SHNMR SN KHMJ ONDSQX to places, to share digital art in public spaces, to curate digital treasure hunts, and to create an almost limitless range of engaging campaigns. It uses a unique blend of augmented reality, GPS and messaging. The content shared appears in the camera UHDV NE SGD CDUHBD @R HE ƌN@SHMF HM @ V@SDQ CQNOKDS Traces was conceived by neuroscientist and London Speaker Bureau speaker Professor Beau Lotto, with the aim of creating more meaningful digital experiences for our mobile devices. By FDSSHMF ODNOKD SN HMUDRS DƤNQS HM F@SGDQHMF CHFHS@K content, the app takes advantage of the so-called Ŗ(JD@ $ƤDBSŗ Ŕ @ MDTQNKNFHB@K OGDMNLDMNM VGDQD the human brain values things it has to work harder for. People rate content discovered through Traces as 20% more enjoyable than the same content received through other messaging apps. 3Q@BDR ƼQRS K@TMBGDC HM SGD 4* HM TFTRS and went global in January 2015. There has been a huge amount of commercial interest in the app. 3GD ƼQRS O@QSMDQ B@LO@HFMR VDMS KHUD @S SGD 2726 festival in Austin, Texas, in March 2015, with over 100 traces from Traces’ partners GoPro and Universal Music appearing around the city. Beau and the Traces team are also collaborating with creative partners around the world. Artists, musicians, performers and poets are invited to use the platform as a way to bring their work to audiences through mobile. Currently, Traces is working with London hotels, festivals and cultural venues over the coming months to populate the city with a plethora of engaging curated content. Available for free download www.traces.io/app
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LONDON SPEAKER BUREAU PUBLIC ENGAGEMENT PROJECTS
LSB’S PUBLIC ENGAGEMENT PROJECTS
As London Speaker Bureau enters its 21st year, its involvement in public engagement and the personal DMCD@UNTQR NE HSR RS@Ƥ @QD FQNVHMF %QNL OGHK@MSGQNOHB initiatives in education, housing and health in underserved communities to projects preserving our wildlife, London Speaker Bureau is committed to its role within the global community. The Volunteer by Hugo Chittenden Zoe receive
s a traditional
impact on me and on my return I building overseas can help small me time inspire and educate. e taken me to the slums of Kenya, pines following natural disasters, oscow with the homeless. raising awareness, support and spire people into the benefits of at UK charities are doing overseas have now written this book which, nto people’s lives.
Indigenous Causes
A guide to volunteering
1 my life was turned upside down his turning point in my life ignited ering expeditions to less developed ecided to go and volunteer in the rphans with HIV. With a team of the task of re-building a medical
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Hugo Chittenden
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The Volunteer A guide to volunteering
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HINTS & TIPS
DIARY EXTRACTS
WHY?, WHEN? & WHERE?
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Q&As
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or project responsibility, takes on a task, be assigned, ordered, that actively ng to that they ‘A person that without needi for the work own accord teer is not paid on his or her nsibility or so. Often a volun on a task, respo the or told to do the initiative by making act of taking a request or to nse provide. The a respo could be as project. This ss Dictionary Busine so’ do hing initiative to doing somet time, unpaid, es spending s) other than which involv iduals or group t.’ ‘Any activity t someone (indiv benefit the environmen benefi to to which aims relatives, or on to close or in additi teering Code on Volun The Compact
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When demonstrated. en studies have onship betwe ness, as many ned the relati , they kindles happi mics exami ican adults Helping others London School of Econo group of Amer a study in at the ness in a large according to researchers res of happi er they were, teered, the g and measu volunteerin teered, the happi people who never volun and 12% people volun with teer monthly Compared found the more ine. volun who Medic teers, 16% g those ce and Social Scien g weekly volun ” rose 7% amon weeks. Amon “very happy of $75,000– two to four odds of being g an income volunteer every rable to havin ness compa for people who —a hike in happi researchers. the felt very happy $20,000, say versus 00 $100,0
London Speaker Bureau consultant Hugo Chittenden has released his new book, The Volunteer, sponsored by LSB and the Oak Foundation. At a time when we are seeing a decline in shared values and collective consciousness, this inspiring book comes as a breath of fresh altruistic air. It features the remarkable real-life experiences of volunteers who have BGNRDM SN L@JD @ CHƤDQDMBD SN SGD lives of people around the world. It HR @ TMHPTD HMRHFGS HMSN SGD ADMDƥSR
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Why did you start volun teering for nous causes indigein the Ama job – I spoke zon? I had alway little Spanish s had a passi and had no in teaching on for a fascination experience and the ‘job’ with indigenou wild places and as was a volun the indigenou teer position the Amazon. s cultures, and s people didn’ As I child I for pay me, t have mone dreamed of working with but the riche living and y to indigenous s I received rienc TS peop from the expee were price est. le FAC in the Rainf I studied Anth ?... less. From or- teach ropology at that five mont YOU KNOW ing I then got university in DID Mancheste hs involv Engla r ed in other nd and then TOP versity in Austr volunteerat Sydney Uni- ing projects in the Amaz alia of work on region. hadafter being out as I thought that is what you Wha finding a job to do to get the opportunit t made you r chance of with indigenous y to live and bette a decide to dedic work to this peopl the ae.isI didn’t Volunteers have eers ate your life Afric in India cause? need my studie 1. end.but I just neede is the olunt in s non-v teer I d think it was to be ready. than mitted to takin to volun a calling. I think To be comg steps towar lar country we all have a but sometimes h and ds my passi open. As most r healt The most popu calling mine sound 2. on and ing continent s more like a leads to betteof us have than a callin whispermost popular volunteering once we are truly comm experienced in life, g, and I have mind to hear had to silenc nstrates that itted to some path to it appea the call! I alway e the thing, the volunteers Research demo from usual 3. s had a yearn the forest, and ly with many interest rs, able ‘coinc ing for I fell madly ts the most idences’ along CV unexplain- and fitness in love with cause attrac work on their the way! I was her people, I on avolun the jungle trip totary poverty’ as a felt invite the have iating as Amazon and if I had come d I then who who ‘Allev 4. home. When experience then I met employees was starting d the horro a man conta view future an Engli more s teach rs of the oil Employers timesh mina in a remote ly three 5. fields is near part of the Ecuadorian ing program displacing ting and destroying the more positively apparently volunteers Ama and who Amaz t zon, poisoning the no one was on and such has a paren crazyuniti people, es,to stunning contr enough ar basis A child who take the 6. ast to the exper it was in their comm teer on a regul had in that first connected to ience I had likely to volun 5 months in teer feel more the pristine le who volun d primary Young peop college-educate 7. r in school
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do bette ployed and and tend to tones most likely be em reaches miles volunteer will teer career frame Your typical ent of a volun faster time and developm al career but in a much The evolution once in the of a profession teer at least le will volun similar to those million peop 23 to up In a given year UK
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VOLUNTEER ƴ/ 2 1
of volunteering on projects overseas, BG@QSHMF SGD @CUDMSTQDR NE HMƦTDMSH@K and intrepid volunteers, who include former UN Colonel Mark Cook, Nobel Peace Prize winner Professor Muhammed Yunus and musician James Blunt. 'HFGKHFGSHMF SGD DƤNQSR NE individuals and charities overseas SG@S @QD NESDM NODQ@SHMF HM CHƧBTKS and dangerous circumstances, the book is a lesson in endurance, teamwork and humanity. From
a hospital in rural Malawi to an orphanage in Eastern Europe, each chapter is as educational and inspiring as the next. It answers the who, what, why, where, and how of volunteering. If you have ever thought about volunteering overseas, XNT VHKK ƥMC SG@S AX QD@CHMF SGHR book, you are halfway to turning your thoughts into action. www.thevolunteer.com/my-book-aguide-to-volunteering/
SPEAKGLOBAL | ISSUE 5
LONDON SPEAKER BUREAU PUBLIC ENGAGEMENT PROJECTS
The Lebanese School and Education Centre
London Speaker Bureau (LSB) supports two schools for Syrian refugees in Lebanon. By donating funds to the charity Najda, LSB has helped to build a school in the Bekaa valley (30km from the Syrian border inside Lebanon), which caters for up to 500 Syrian children, and is also supporting two classrooms in the Shatila refugee camp in Beirut. The classrooms are quite basic, but thanks to this funding the school has been able to buy extra equipment, including an overhead projector, books, tables and chairs. The classrooms can take up to 40 children and the students rotate every two hours, to allow a greater intake. In December 2014, LSB consultant Hugo Chittenden visited and volunteered at the two schools. “Teaching these kids has really shown me how intelligent and hungry they are to learn, but has also allowed me to understand further the great RTƤDQHMF SGDX G@UD DWODQHDMBDC SN FDS GDQD %@LHKHDR have had to leave their country with only the clothes on their backs and set up in Lebanese refugee camps, where even there they have to pay rent to greedy landlords. They are often robbed at the border crossing and split up, leaving mothers and others to fend for themselves. The risks are huge for the refugees, who are now spilling over the border in their millions. It is uncertain whether brothers, parents, husbands or wives will ever be reunited again! This refugee crisis now is a major humanitarian disaster. LSB is doing its part to help, but so much more needs to be done”.
Teaching these kids has really shown me how intelligent and hungry they are to learn
Philippines House and School London Speaker Bureau is giving assistance on Malapascua Island, Cebu in the Philippines, by sponsoring the rebuilding of houses and @ KNB@K C@X B@QD BDMSQD @ƤDBSDC AX SGD CDU@RS@SHMF HLO@BS NE SGD typhoon in December 2012.
The Nelson Trust London Speaker Bureau (LSB) is a supporter of The Nelson Trust, one of the longest-running providers of abstinence-based treatment in the UK, with a national
reputation for excellence and innovation. The charity provides treatment, education, training and resettlement housing for people with drug and alcohol addictions. LSB sponsors their annual lecture, delivered this year by Anthony Beevor on 23 April 2015.
MIMN – Meetings Industry Meeting Needs
London Speaker Bureau (LSB) is a charity partner of MIMN, the meetings
SPEAKGLOBAL | ISSUE 5
industry charity founded by leading ƥFTQDR HM SGD 4* BNMEDQDMBD @MC events Industry. LSB also makes an annual donation to the charity, which raises funds for a wide range of worthy causes in the UK and overseas. Would you like to become a
part of this? By becoming a Personal Champion of MIMN, you can make @ QD@K CHƤDQDMBD @MC INHM @ SD@L NE your industry peers in changing things for the better. To sign up today, go to www.mydonate.bt.com/charities/ meetingsindustrymeetingneeds
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LONDON SPEAKER BUREAU PUBLIC ENGAGEMENT PROJECTS
Cinema: Made in the Middle East & North Africa Edited by James Neil London Speaker Bureau (LSB) is a proud co-sponsor of this fascinating reference book for ƥKL HM SGD ,HCCKD $@RS @MC -NQSG Africa. A wonderful tribute to the true artisans and master directors who have emerged in the region over the last century, it presents a BNKKDBSHNM NE DRR@XR AX DRSDDLDC HMSDQM@SHNM@K ƥKL critics and writers, including Jean-Michel Frodon, Jonathan Rosenbaum, Samir Farid and Maya Sanbar. %D@STQHMF RSQHJHMF ƥKL RSHKKR @MC TMHPTD FQ@OGHB materials, it brings alive on the page a diverse and vibrant cinema culture. Films made in this region have maturity and stand alongside some of the ƥMDRS BHMDL@ HM SGD VNQKC 3GHR ANNJ O@XR GNL@FD to that achievement. London Speaker Bureau operates all over the Middle East and is a keen supporter of arts and education projects in the region.
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www.londonspeakerbureau.com
Exiles. Director: Tony Gatlif. © Princes Films.
The Season of Men. #HQDBSNQ ,NTƥC@ 3K@SKH © Les Films du Losange / Arte France Cinéma / Nomadis
Honey. Dir: Semih *@OK@MNÚKT g *@OK@M Film Production.
SPEAKGLOBAL | ISSUE 5
LONDON SPEAKER BUREAU
LONDON SPEAKER BUREAU EVENT
THE BUSINESS OF INNOVATION 2015
The Business of Innovation is one of the most powerful conferences available to leaders in Asia. This was the third year that the London Speaker Bureau SE Asia has brought together recognised innovators from across the globe, to showcase the latest and most innovative business ideas. Sir Bob Geldof, Richard Quest, Mark Thompson, Rolf Dobelli and Red Hong Yi shared with delegates their personal perspective on the future of innovation and what it takes to succeed today and in the future.
SPEAKGLOBAL | ISSUE 5
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LONDON SPEAKER BUREAU
Interview with LUCINDA SWAN: Director, London Speaker Bureau You have had a very successful 20-year career at London Speaker Bureau. How has the speaker industry evolved during this time? LS: What has changed the complete focus of the industry is the Internet. Clients now have direct access to speakers via the web and social media. The consequence of this is we have to be much more connected and NM SGD A@KKĹ&#x; -NS @ A@C SGHMF but a stark comparison to the far
more laid-back approach we had 20 years ago! You have many clients all over the world. What are currently the most popularly requested speech themes? LS: Politics, Leadership and Technology. Which speakers are most in demand in 2015? LS: So far this year, I would say that JosĂŠ Manuel Barroso, Pippa Malmgren, Michael Jordaan and Jason Drew are most in demand. What has been the most memorable speaking event of your career so far? LS: It was at an event for Sanlam HM )NG@MMDRATQF HM ( ĆĽQRS met Pippa Malmgren there. She completely captivated the audience, not only with her style, but also with her incredible
knowledge of geopolitics and ĆĽM@MBH@K L@QJDSR S SGD R@LD event, Michael Jordaan (who is exclusive with us) was also speaking. He is very charismatic and inspiring, as well as a serious expert on innovation and leadership. Please tell us a little about yourself. What are you interests outside of work? LS: I have taken up boxing in the last year and have become passionate about it. I now box three times a week. I also love walking. I have two dogs, a chocolate Labrador and a Jack Russell terrier, who keep me well exercised. I am an avid reader and a member of a book club that meets every six weeks. We exchange views on a particular book and enjoy a glass or two of wine while doing so.
London Speaker Bureau Recommends: Favourite 6 Japanese Speakers
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TADAO ANDO Tadao Ando is a contemporary Japanese architect renowned for his unparalleled work with concrete, sensitive treatment of natural light and strong engagement with nature. Among his most notable and award-winning buildings are Row House in Sumiyoshi (Osaka), Pulitzer Foundation for the Arts (St. Louis), Armani Teatro (Milan) and 21_21 DESIGN SIGHT (Tokyo).
SHUJI NAKAMURA Shuji Nakamura, 2014 Nobel Prize winner for Physics, is renowned as the inventor of the blue LED, a major AQD@JSGQNTFG HM DƧBHDMS DMUHQNMLDMS@KKX EQHDMCKX KHFGSHMF technology. Since 2000, Nakamura has been Professor at the Materials Department of University of California Santa Barbara and Research Director of the Solid State Lighting & Energy Centre.
YUKIO HATOYAMA Yukio Hatoyama is the former Prime Minister of Japan @MC SGD ĆĽQRS DUDQ /QHLD ,HMHRSDQ EQNL SGD Democratic Party. In moving to a more Asia-centred foreign policy, he improved relations with nearby countries, deepening economic integration and pioneering closer ties with China and India. He won the Sustainable Development Leadership Award in 2010.
HEIZO TAKENAKA Heizo Takenaka is a world-renowned economist and Japan’s former Minister of the Economy (2001-05), Minister for Financial Reform (2002-05) and Minister for Internal Ƥ@HQR @MC "NLLTMHB@SHNM 'D HR QDMNVMDC ENQ CQ@L@SHB@KKX QDRSQTBSTQHMF OTAKHB ƼM@MBD HM )@O@M 3@JDM@J@ is currently Director of the Global Security Research Institute at Keio University, Japan.
KEN KUTARAGI Ken Kutaragi – known as ‘The Father of the PlayStation’ – is an industry legend and a respected visionary who helped bring about an unparalleled era of growth in the gaming industry. He is the former Chairman and CEO of Sony Computer Entertainment. Kutaragi created the SPC700 sound chip for the Super Nintendo and was lead engineer for the PlayStation.
EISUKE SAKAKIBARA Eisuke Sakakibara, is the former Japanese Vice MinHRSDQ NE %HM@MBD @MC (MSDQM@SHNM@K Ƥ@HQR During his 20-year career in the Ministry of Finance, GD D@QMDC SGD RNAQHPTDS Ŗ,Q 8DMŗ CTD SN GHR HMƌTDMBD over the currency markets. He excelled in policymaking and international consensus-building. He is now a Professor at Aoyama-Gakuin University in Tokyo.
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SPEAKGLOBAL | ISSUE 5
LONDON SPEAKER BUREAU
London Speaker Bureau Recommends: Top 14 Female Speakers NONTOMBI NAOMI TUTU Nontombi Naomi Tutu is a human rights advocate and globally recognised speaker. Daughter of Archbishop Desmond Tutu, she experienced the challenges of growing up black and female in apartheid South Africa and learned about the opportunities for change. Today, she is a powerful voice for eradicating gender-based violence, improving race relations and achieving peace.
ELIF SHAFAK Elif Shafak is the award-winning author of The Forty Rules of Love, The Bastard of Istanbul and Honour. Recognised as ‘one of the most distinctive voices in contemporary Turkish and world literature’ and renowned for explicitly defying CDĆĽMHSHNM RGD HR SGD LNRS VHCDKX QD@C EDL@KD MNUDKHRS HM Turkey, and her work has been translated into more than 30 languages.
BARONESS (JOANNA) SHIELDS Baroness (Joanna) Shields is the UK Prime Minister’s Digital Adviser, Executive Chairman of Tech City UK and SGD 4*ŗR LNRS HMƌTDMSH@K VNL@M HM (3 2GD G@R RODMS the past 27 years building some of the world’s bestknown technology companies, including Facebook, Bebo, Google and Aol. A dual UK/US citizen, she was recently appointed a peer in the House of Lords.
ROBIN CHASE 1NAHM "G@RD HR @ KD@CHMF DMSQDOQDMDTQ HM SGD ĆĽDKC NE HMSDKKHgent and innovative transportation. Founder and former CEO of car-sharing service companies Buzzcar and Zipcar, she also started GoLoco, a venture combining online carpooling and social networking. She has been included among: TimeĹ—R Ĺ– ,NRS (MĆŚTDMSH@K /DNOKDĹ— Fast Company’s ‘Fast 50 Innovators’ and Business Week’s ‘Top 10 Designers’.
ZANNY MINTON BEDDOES Zanny Minton Beddoes is Editor-in-Chief of The Economist. Since joining the magazine in 1994, she previously held the roles of Economics editor and Emergingmarkets correspondent. A regular commentator on CNN, PBS, NPR and CNBC, she has published in Foreign Ƥ@HQR @MC %NQDHFM /NKHBX @MC HM DCHSDC Emerging Asia, published by the Asian Development Bank.
LIZ EARLE Liz Earle is a renowned British entrepreneur and specialist in natural health and well-being. Co-founder and creator of the award-winning Liz Earle Beauty Co., the multi-site, multichannel, global organization, Earle is also an established broadcaster, renowned for her charitable work and for being the bestselling author of more than 30 books covering a wide variety of health, beauty and lifestyle issues.
KIRAN BEDI (MCH@Ĺ—R ĆĽQRS @MC GHFGDRS Q@MJHMF EDL@KD ONKHBD NƧBDQ with more than 35 years’ experience in reformative policing and prison management. Bedi is admired HMSDQM@SHNM@KKX ENQ GDQ DƤNQSR SN OQDUDMS BQHLD QDENQL prisons, end drug abuse and support women’s causes. Voted ‘MSN most admired Indian female icon 2011’, and ‘India’s most trusted woman’ by NavBharat Times.
NAYLA AL KHAJA -@XK@ K *G@I@ HR SGD ĆĽQRS EDL@KD ĆĽKLL@JDQ HM SGD 4 $ LTKSH @V@QC VHMMHMF DMSQDOQDMDTQ @MC RGNQS ĆĽKL OQNCTBDQ she is the founder of the production company D-Seven and ENTMCDQ NE SGD ĆĽQRS ĆĽKL BKTAR HM SGD 4 $ 6HSG @ QDOTS@SHNM for being unafraid to touch on taboo subjects, she has been named ‘Best Emirati Filmmaker’ at The Dubai International Film Festival and ’Emirates Woman of the Year’.
PIPPA MALMGREN Pippa Malmgren is a world-leading politics and economic policy expert, former Chief Adviser to President George W. Bush for Financial Policy and Markets and founder of the DRPM group. She is a leading commentator and advises investment banks, fund and GDCFD L@M@FDQR NM QHRJR SG@S @QD MNS D@RHKX PT@MSHĆĽDC namely politics, policy and geopolitics.
MARIANA MAZZUCATO Mariana Mazzucato is a leading expert on economic growth and innovation. She is an advisor to the UK government and the European Commission on innovation-led growth and holds the prestigious RM Phillips chair in the Economics of Innovation at the University of Sussex. The New Republic magazine has named her one of the ‘three most important innovational thinkers’.
SAHAR HASHEMI 2@G@Q '@RGDLH .!$ ENTMCDC "NƤDD 1DOTAKHB SGD 4*Ĺ—R ĆĽQRS 42 RSXKD BNƤDD A@Q BG@HM @MC ATHKS HS HMSN NMD NE the UK’s most recognised high street brands. Multiaward winning, she was named ‘Young Global Leader’ by the World Economic Forum and one of the ‘Top 10 Original Thinkers’ by Director magazine. In 2011, she was chosen to join the UK Entrepreneurs Forum.
RED HONG YI ‘Red’ Hong Yi is a Malaysian artist-architect, renowned internationally for her innovative works. She creates art using mundane, ordinary and often overlooked objects, to show that everything has its potential. Her unusual art and creativity have resulted in features in The Wall Street Journal, 7KH +XĆ´QJWRQ 3RVW, ABC, NBC, CBC, CNN, Design Boom and elsewhere.
HRH PRINCESS BASMAH HRH Princess Basmah, daughter of King Saud (195364), is an entrepreneur, journalist, social visionary and advocate of reform. A successful businesswoman, she runs Inseed, an expanding international catering and media company. She is also a talented journalist and writes eloquently on humanitarian causes, political and social issues in the Arab world.
LINDA YUEH Linda Yueh is a global authority on China’s economic growth and a highly respected economist. Current Chief Business Correspondent and Contributing Editor for BBC News and presenter of Talking Business with Linda Yueh, she is also a Fellow in Economics at St Edmund Hall, Oxford University, where she directs the China Growth Centre (CGC).
SPEAKGLOBAL | ISSUE 5
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LONDON SPEAKER BUREAU LEADERSHIP ACADEMY
ALAN O’NEILL: The Future of Retail – Manage the Change The world continues to change at a frenetic pace, and the retail industry in particular is confronted with unprecedented change. The digital era has transformed the sector, and the landscape is reshaping faster than even the best retailers are able to react to. Coping with the volume, pace and complexity of this change is a major challenge and demands new skills. The retail industry must know how to embrace this change and adapt its business models to maximise the new opportunities. As a leading retail change expert, Alan O’Neill brings well-tested growth strategies and a wealth of practical experience to his masterclass, successfully assisting executive teams to steer a path to managing change. The Masterclass – what it covers Ş 6G@S HR BG@MFHMF @MC VG@S HR MNS BG@MFHMF HM retail? Ş 6G@S HR BTRSNLDQ RDQUHBD HM SGD MDV CHFHS@K world? Ş 3GD OHSE@KKR @MC NARS@BKDR HM BNOHMF VHSG CHFHS@K and managing your change Ş 3GD HLONQS@MBD NE OK@MMHMF ENQ BG@MFD Ş 'NV SN NUDQBNLD QDRHRS@MBD EQNL HMCHUHCT@KR teams and external partners Ş "G@MFHMF LHMCRDSR BTKSTQD @MC DMRTQHMF @KK functions are pulling together Alan O’Neill has been a leading change management consultant since 1991. He has led many large and successful culture change projects and has assisted multi-million pound businesses @BGHDUD E@MS@RSHB QDRTKSR 'D E@BHKHS@SDC @ RHFMHƥB@MS culture change project at Selfridges from 200413, which resulted in the retailer achieving the NƧBH@K SHSKD NE Ŗ!DRS #DO@QSLDMS 2SNQD HM SGD 6NQKCŗ Outside of the retail industry, his experience includes projects with AIB Bank, Bulmers, Chevron, Glanbia, Intel, Kizad, Lavazza, Nissan, Symantec, Vodafone and more.
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LEADERSHIP ACADEMY WORKSHOPS $@BG L@RSDQBK@RR DWODQS B@M AD ANNJDC SN CDKHUDQ VNQJRGNOR ENQ BKHDMS ATRHMDRRDR @BQNRR @ Q@MFD NE SNOHB@K RTAIDBSR 3N ƥMC NTS LNQD BNMS@BS TR DMPTHQHDR KNMCNMROD@JDQATQD@T BNL 1 THE AGE OF COMPETITION – GEOPOLITICS AND THE GLOBAL BUSINESS ENVIRONMENT LEADER: Oliver August 2 CAPTURING THE ATTENTION YOUR BRAND DESERVES LEADER: Lady Kinvara Balfour 3 THE WALMART WAY: STRATEGIES OF THE WORLD’S LARGEST COMPANY LEADER: Michael Bergdahl 4 THE MAGIC OF BEHAVIOURAL ECONOMICS LEADER: Paul Craven 5 ELEVATED LEADERSHIP – LIFT YOUR CULTURE TO NEW HEIGHTS LEADER: Annicken R. Day 6 COMPETITIVE STRATEGIES IN BANKING LEADER: Joe Divanna
13 SURVIVING AND PROSPERING IN THE DIGITAL AGE LEADER: Andrew Keen 14 FRUGAL INNOVATION LEADER: Charles Leadbeater 15 CREATING SPACES TO SEE DIFFERENTLY LEADER: Beau Lotto 16 DEFINE YOUR BRAND WITH AN EMPLOYEE-DRIVEN, DIFFERENTIATED CUSTOMER EXPERIENCE LEADER: Andrew McMillan 17 THE FUTURE OF RETAIL – MANAGE THE CHANGE LEADER: Alan O’Neill HOW TO SPEAK LIKE A TED EXPERT LEADER: Jack Milner
7 GOOD SERVICE IS GOOD BUSINESS IN TIMES OF CHANGE LEADER: Catherine DeVrye
19 ENTREPRENEURSHIP AND THE ATTACKER MINDSET: GROWTH, INNOVATION, DISRUPTING THE STATUS QUO LEADER: Azran Osman-Rani
HARNESSING THE POWER OF CONVERSATION TO BUILD YOUR BRAND’S BOTTOM LINE LEADER: Jon Duschinsky
20 ACCELERATING GROWTH AND OUTPERFORMING COMPETITION IN EMERGING MARKETS LEADER: Nenad Pacek
9 LEADERSHIP, DATA AND SOCIAL MEDIA AS ENGINES OF CHANGE LEADER: Roger Fisk
21 TRUST AND COMMUNICATIONS IN THE NEW NORMAL LEADER: Robert Phillips
10 BUSINESS OF FORMULA 1: LEADERSHIP, TEAMWORK AND PERFORMANCE LEADER: Mark Gallagher
22 VALUES-BASED LEADERSHIP LEADER: 6LU 5LFKDUG 6KLUUHƨ
11 MANAGERS TO TRANSFORMERS LEADER: R. Gopalakrishnan 12 COMPETING ON NEW FRONTIERS LEADER: Gordon Hewitt
23 LEADING WITH INTEGRITY LEADER: Roger Steare 24 FUTUREPROOF LEADER: Mark Stevenson 25 CUSTOMER, CUSTOMER, CUSTOMER LEADER: Hamish Taylor
SPEAKGLOBAL | ISSUE 5
BOOK REVIEWS
BOOKS The Architect’s Apprentice ELIF SHAFAK Elif Shafak, the award-winning author of The Forty Rules of Love, The Bastard of Istanbul and Honour, has recently released her latest book The Architect’s Apprentice. Architecture is a powerful motif in this intricate, multilayered novel, which excels both in its resplendent details and grand design. This beautifully written story asks: what is the best way to build our lives? And what might cause the lives we have crafted to crumble at the core? Shafak is recognised as ‘one of the most distinctive voices in contemporary Turkish and world KHSDQ@STQDŗ @MC QDMNVMDC ENQ DWOKHBHSKX CDEXHMF CDƥMHSHNM 2GD HR SGD LNRS VHCDKX QD@C EDL@KD novelist in Turkey, and her work has been translated into more than 30 languages.
The Art of Thinking Clearly ROLF DOBELLI Simple, clear and insightful, The Art of Thinking Clearly is widely deemed essential reading for anyone with important decisions to make. A million-copy bestseller listed in The Sunday Times, The Times, Mail on Sunday, The Guardian and The Amazon Top Ten, it is an intelligent analysis of the simple errors we make in our day-to-day thinking. An indispensable decision-making guide, it provides us with the tools and solutions to readjust our thought patterns. Dobelli DWOK@HMR SGD Ʀ@VR ADGHMC RNLD of our most common modes of thinking. Why we think what is popular is best, why we think about new information only in a way which suits our opinions, VGX VD FN VHSG SGD ƥQRS SGHMF we think of, and why we think good results are about hard work. The 99 dangerous decision-making errors represented apply equally to business and personal problems.
Legacy JAMES KERR Unique, inspiring, intelligent and insightful: the perfect ‘how-to’ L@MT@K ENQ DƤDBSHUD KD@CDQRGHO @MC RTRS@HMDC RTBBDRR !DRS RDKKHMF author James Kerr goes deep into the heart of the world’s most successful sporting team, the legendary All Blacks of New Zealand, to reveal 15 powerful and practical lessons for leadership and business. How do you achieve world-class standards, day after day, week after week, and year after year? How do you handle pressure? Kerr’s central message is that ‘higher purpose leads to higher performance’ and that successful change begins with a values-based, vision-led, purpose driven mindset – and ends without it.
The Business of Winning MARK GALLAGHER A valuable how-to manual on not just managing but thriving in a fast-moving and competitive environment. It is an insider’s account of the high-pressure world of Formula 1, written by a man who has spent almost 30 years in the sport. The drama of Formula 1 business is brought to life in vivid detail, with experiences and insights that executives in countless other businesses can learn from. Ideal for executives keen to emulate this high-speed, high-impact approach to business.
Trust Me, PR is Dead ROBERT PHILLIPS In Trust Me, PR is Dead, Robert Phillips – the former President and CEO of Edelman EMEA, the world’s K@QFDRS OTAKHB QDK@SHNMR ƥQL Ŕ B@KKR SGD DMC NE SGD PR industry and advocates new models of public leadership and public value. In an age of individual empowerment, power is shifting from state to cities, employer to employee and corporation to citizen-consumer. Power and HMƦTDMBD G@UD ADBNLD @RXLLDSQHB@K /GHKKHOR highlights the inevitable demise of many other traditional, disrupted industries and disciplines – from media to publishing and political parties, and, most crucially, leadership itself. In this insightful and enlightening book, Phillips argues that activism, radical honesty and transparency should be at the heart of business and politics today.
SPEAKGLOBAL | ISSUE 5
Signals PIPPA MALMGREN Signals is a timely commentary on the current debt crisis. Pippa Malmgren, Founder of DRPM Group, argues that there are clear signs in the world economy that governments are trying to CDE@TKS NM SGDHQ CDAS AX BQD@SHMF HMƦ@SHNM 6D @QD @KK caught between the historic debt problem and the rising cost of living, which gives rise to a wide range of outcomes, from the Arab Spring and worldwide social unrest to radical innovation. Malmgren explains that, by being alert to the signals, anyone can start to navigate through the turbulence of the world economy, with success.
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GLOBAL BUSINESS NEWS
A selection of our speakers who recently spoke internationally
RAFIDAH AZIZ Minister of International Trade and Industry, Malaysia 1987-2008
SHAUKAT AZIZ Prime Minister Pakistan 2004-07
FELIX BAUMGARTNER Austrian skydiver, daredevil and BASE jumper
JOSÉ MANUEL BARROSO President of the European Commission 2004-14
KIRAN BEDI India’s first and highest ranking female police officer
BARONESS KARREN BRADY English Football Executive
SIR RICHARD BRANSON Founder Virgin Group
PALANAPPIAN CHIDAMBARAM Finance Minister of India 2004-8 and 2012-14
LIZ EARLE Founder Liz Earle
SIR JONATHAN EVANS FRANCOIS FILLON Prime Minister Director General France 2007–12 British Security Service 2007-13
STEPHEN FRY Comedian, actor, writer, presenter and activist
JIAN GAO Former Vice Governor China Development Bank
MARK GALLAGHER Former Formula One motor racing boss
SIR BOB GELDOF Musician, corporate responsibility activist
RUDY GIULIANI Mayor of New York City 1994-2001
HANS-DIETER HERMANN Sports psychologist to the German National Football Team
BIANCA JAGGER Social and human rights advocate
MICHIO KAKU Physicist and authority on the environment
NAYLA AL KHAJA First female film producer in UAE
SIR IAIN LOBBAN Director of British Government Communications HQ 2008-14
PIPPA MALMGREN President Bush’s Financial Policy and Markets Advisor
PAUL MCKENNA Renowned hypnotist and self-help expert
DAVID MILIBAND President International Rescue, Co-Chairman Global Ocean Commission
DAME ELLEN MACARTHUR Record-breaking yachtswoman, environmental activist
LUCA DI MONTEZEMELO Chairman of Ferrari 1991- 2014
NARAYANA MURTHY Co-founder and Chairman of Infosys 1981-2011
RICHARD QUEST CNN’s leading international business correspondent
JAMIL QURESHI Performance enhancing psychologist
FREDRIK REINFELDT Prime Minister of Sweden 2006-14
HANS ROSLING Professor of Global Health
ELIF SHAFAK Turkey’s best-known contemporary author
BARONESS (JOANNA) SHIELDS UK Prime Minister’s Adviser on the Digital Economy
PEER STEINBRÜCK Finance Minister Germany 2005-09
JEROEN VAN DER VEER Chief Executive Royal Dutch Shell 2004-09
LECH WALESA President of Poland 1990-05
SIR CLIVE WOODWARD Director Elite Performance British Olympic Association
STEVE WOZNIAK Co-founder of Apple Computers
LINDA YEUH BBC’s Global Chief Business Correspondent
LORENZO BINI SMAGHI Member of the Board at the European Central Bank 2005-11
NICK BOSTROM Director of the Future of Humanity Institute, Oxford University
MARCEL FRATZSCHER President of DIW Berlin
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