Catalyst-The Business Magazine Q1 2018 by Lee's Summit Chamber of Commerce

THE BUSINESS MAGAZINE

1ST QTR 2018

L AND3

STUDIO A Creative Secret in Downtown Lee's Summit ● page 18

T&W STEEL

Handling the Heavy Lifting

PEACE PARTNERSHIP

Working to Normalize Counseling

Smart... The Leeâ&#x20AC;&#x2122;s Summit Economic Development Council takes pride in being known as one of the most responsive, resourceful, innovative and collaborative business environments in the Kansas City metro area. Our entire business community shares an enthusiastic and forward-thinking spirit. It is our pleasure to serve all those with a sincere interest in investing, relocating and expanding their business in Leeâ&#x20AC;&#x2122;s Summit. We invite you to visit us online to see what we can do for you and your business.

Yours Truly, LEESSUMMIT.ORG | 816.525.6617

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Greetings from the Chair of the Board As Chair of the Lee’s Summit Chamber, I am honored to represent this great organization as we head into 2018 and celebrate its 50th anniversary. The Chamber was incorporated in April 1968, and since has aimed to be the champion of regional business through collaboration and community involvement, as well as advocacy and leadership development. Our members and our community remain our number one priority, which keeps our board of directors and staff working hard to provide a series of unique, energized programs. We realize that businesses come in many different shapes and sizes, as do their challenges. I encourage you to take advantage of the Chamber’s resources and professional development opportunities to stay on top of changes and new technologies on the horizon. One of the things our organization strives for is the best possible business environment for our members. We are proud to have forged relationships with many government and City officials and community organizations, bringing leaders together to find solutions and advocate for positive outcomes on issues affecting businesses. Whether on a local, state or federal level, the Chamber stays involved in many issues, providing a voice for our members on a variety of topics. As you conquer another year, utilize the Chamber and customize its resources to best fit you and your business. Join one of our many committees, or check out a couple of the monthly networking events to get the most out of your membership. As always, use Chamber member businesses whenever possible to keep our local community thriving. I’m looking forward to 2018, with all of the hurdles, successes and relationships it may bring. I love Lee’s Summit, and cannot thank all of our Chamber members, volunteers, board of directors and partners enough for making our community the place that it is today.

Yours Truly,

Rosalie Newkirk, HSMC Orizon LLC 2018 Chair of the Board CHAMBER STAFF Tim Arbeiter, CEcD, President Matt Baird, Director of Business & Governmental Relations Stephanie Kusek, Director of Communications Stacy Needels, Director of Special Events Cathy Young, IOM, Director of Member Services Heather Thompson, Advertising Manager Sami Dupuis, Creative Coordinator Anne Aubuchon, Administrative Assistant Vanessa King, Bookkeeper Marilyn Pemberton, Part-time Assistant

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THE BUSINESS MAGAZINE

1ST QTR 2018

PUBLISHER Lee’s Summit Chamber of Commerce CHAMBER PRESIDENT Tim Arbeiter, CEcD ADVERTISING MANAGER Heather Thompson CREATIVE COORDINATOR Sami Dupuis _______________________________ EDITORIAL STAFF Stephanie Kusek Heather Thompson _______________________________ CONTRIBUTING WRITERS Beth Bahner, John Beaudoin, Jon Garlow, Rick McDowell, Jim McKenna, Craig S. Ostrander, Matthew Shull, Breanne Zapien _______________________________ ADVERTISING For advertising information, contact Heather Thompson at hthompson@lschamber.com or 816.524.2424 _______________________________ PRESS RELEASES Send to sdupuis@lschamber.com _______________________________

220 SE MAIN STREET LEE’S SUMMIT, MO 64063 816.524.2424 • LSCHAMBER.COM

Big Picture Advice

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www.cooperwealthmanagementgroup.com Wells Fargo Advisors is not a tax or legal advisor. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC, Member FINRA/SIPC  CAR 0917-00820

12 8

COMMUNITY FOCUSED Peace Partnership: Working to Normalize Counseling

BUSINESS RESOURCES 2018: Your Year to Follow Up with Leads

MANUFACTURING INSIDER T&W Steel: Handling the Heavy Lifting

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1ST QTR 2018

HEALTHY LIFESTYLE Discussing Direct Health Care

SURVEY SAYS 2018 Board Business Resolutions

MONEY MATTERS Paying For College While Saving For Retirement

CALENDAR OF EVENTS Upcoming Chamber Events

PRO TIPS New Tax Reform's Rules for Giving

STAYING RELEVANT Royals Partnership

DOWNTOWN SCOOP Big Bash Headed to Downtown Lee's Summit

NETWORKING PHOTOS

MEMBER SPOTLIGHT Land 3 Studio: A Creative Secret in Downtown Lee's Summit

LEGISLATIVE UPDATE April Municipal Elections

ECONOMIC UPDATE Spotlight on Lee's Summit Aviation Industry

CHAMBER UPDATE 2017 Annual Report

1ST QUARTER - 2018 | 7

CommunityFocused

Peace Partnership Working to Normalize Counseling by Beth Bahner

It is obvious when you walk into Peace Partnership – a Lee’s Summit non-profit counseling practice – and meet Dr. Jon Thompson, that you are not in a typical doctor’s office. From the introduction, “Please call me Jon,” to his blue jeans and tennis shoes, one feels immediately at ease. Jon’s vision to break the stereotype of counseling and offer affordable services became a reality when he opened Peace Partnership in 2013. “I want people to feel comfortable and to normalize counseling,” said Jon. “People do not get better in isolation, they get better in community.” Peace Partnership provides mental health counseling services to individuals and families who are financially disadvantaged. Because 90 percent of Peace Partnership’s funding comes from local businesses, foundations and individuals, it is able to offer services at dramatically reduced rates – often below insurance co-pays. 8 | CATALYST - THE BUSINESS MAGAZINE

The fee structure is based on family size and verified income. The average fee is $20 per session. Most clients meet with one of Peace Partnership’s three counselors weekly for six to nine months. “We don’t take health insurance,” noted Jon. “Most insurance companies dictate what counselors can and cannot do, and how long therapy can last." “Our approach is relationship driven, not content driven,” he explained. “Therapy is tailored to each individual. We turn the power and control over to our clients. Our goal is to help them be self-sufficient and productive.”

" The time spent at Peace Partnership has been life changing for my family. My counselor is highly trained and compassionate. He has been helpful in guiding my family through difficult issues when we thought we had nowhere else to turn."

While Peace Partnership works with couples and other adults, it focuses largely on children – 50 percent of its clients are under the age of 17 years. The practice partners with the Lee’s Summit Physicians Group for patient referrals. Otherwise, many clients hear about Peace Partnership through word-of-mouth. In addition to Jon, Peace Partnership has two other counselors: Dr. Lindsay Bonebrake, a registered play therapist who works with younger children; and Dr. Cary Corley works primarily with families. Both hold Doctorates in Counseling. “The world is more complex, full of challenges that are way beyond what I dealt with as a young person,” said Jon. He noted that some children in 4th and 5th grades contemplate suicide. Sadly, they are dealing with existential issues, asking themselves what the purpose of life is. Many of these children have at

least one parent who is incarcerated. They often ask, if their parent loved them, why did they do something illegal?

the time their children spend on devices. It is not healthy and can lead to poor social skills and inappropriate behavior.”

Bullying and social media also impact suicidal thoughts, especially in older children. With technology, the world is a much smaller place and children and teens have unfettered access to all kinds of information. In many cases, children and teens are not old enough to understand or digest the information they find online.

Jon can relate to many of his young clients. “I was a high risk child and was kicked out of my parents’ home. Now I am helping high risk children.

Jon explained that technology – computers, tablets and cell phones – is like a relationship. “I tell parents that they would not want their children and teens spending a lot of their time with one person. Likewise, they should strictly limit

“I was fortunate that another family took me in. That is one reason why I believe in giving back to my community,” he added. Jon and Lindsay donate some 25 hours of their time each week counseling high risk children at William Southern Elementary School in Independence and Chapel Lakes Elementary School in Blue Springs. “Principals at other schools are lining up for us to counsel their high–risk students

because of our success rates,” said Jon. He noted that among the students he and Lindsay counsel, attendance is up 60 percent; visits to the office for disruptive behavior is down 40 percent, and grades are up seven percent. Jon is a K-12 certified school counselor. He holds a BA in Biblical counseling, an MA Ed in educational counseling, and a Doctor of Counseling. Since Peace Partnership opened, it has helped some 1,000 clients. The practice plans to hire another female counselor and move to a larger Lee’s Summit location. The current location is 605 NE Woods Chapel Road. For more information, visit peacecounseling.org.

1ST QUARTER - 2018 | 9

BusinessResources

2018: Your Year to Follow Up with Leads This is the year you will knock on every prospect's door. You will deliver homemade cookies, and explain why they should buy from you. This is going to work, you can feel it! If only you could sit face-to-face with your ideal customer and serve them in a way they are guaranteed to respond to your offer. You have spent countless hours on your business. Your Oktoberfest booth is set up, social media posts scheduled and an opt-in form is on your website. So why aren’t more people becoming customers? It’s one of those things that we complicate or overlook because we aren’t sure of the possibilities. As business owners, we know most people don't become customers right away. A recent study by the Harvard Business Review found that 71 percent of qualified leads are never followed up. We may be losing sales because we aren't consistent and effective in our follow-up. What then should our follow up processes look like? As much as we try to stay organized, leads are often lost, our follow up is haphazard and we waste time.

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Many of us have an opt-in form on our website and generate traffic to our site. We get email notifications in our inbox that a lead has interest in our offer. And then we get distracted by a hundred other tasks in our way. Our new lead is ready to buy and they want answers, even at 10 p.m. on a Saturday night while we’re tucked in bed. Or, most likely, while we are restless and wondering how to follow up with more leads. Let’s discuss some key considerations that will enable us to make 2018 our best year for proper follow-up. 1. Automatically Pre-qualify the Lead Does your new lead meet the qualifications of your ideal customer? If your lead has a turkey leg in one hand and a toddler in another, now is not the time for a sales pitch. They drop their card in your giveaway jar and you never see them again. This prospect may not be your ideal client, but wouldn't it be nice to know for sure? We want to automatically follow up with every lead at the right time with the right message. We want to know if they are likely to buy our product or service. We want their customer experience to be enjoyable, without expending our resources in ineffective ways.

2. Personalize the Content Providing a prospect personalized communication based on their needs is easier than ever. Through automated marketing, businesses can follow up with leads using tools such as Infusionsoft, which enable us to provide leads with personalized content. Leads which are early in their research process can receive educational information, quotes and promotions directly to their inbox. 3. Personalize the Journey Setting up a follow-up campaign that allows your customer to choose their journey is ideal. If they click a link or view a product, consider sending more information that might convince them to buy. Remind them of an item they put in their shopping cart online, but forgot about when their phone rang. 4. Explain a Complicated Process Take advantage of the time between a new lead coming in and the closing of sale. Manual one-on-one methods are often important for your sales team. Supplement the gap by sending valuable and relevant information. Communicating throughout the process will help you spend less time working deals and more time closing them.

5. Nurture Non-Buyers It can take between 7-10 touches before a customer is ready to buy. If you have a more complicated or higher priced product, it could take longer. Stay consistent and in front of your leads offering relevant content and communication. The Power of Automation In Action Automation is your secret employee that never forgets. Let’s review an example on how an automated system can make the above considerations work for you. Penny Prospect visited your website, completed and submitted your web form in exchange for your e-book. ● Your automated system sends Penny the e-book nearly instantaneously and has collected the prospect contact information. ● After 24 hours, the automated system sends Penny a follow-up email with a spectacular offer. ● If Penny does not click on a link in your follow-up email, you know she hasn't yet shown. Your automated system can send a more enticing email or put her on your newsletter list to stay relevant. ● If Penny does click on a link in your second email, you know she’s interested! Your automated system will then wait another day and make another offer.

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Please join us for our “Community” Fish Fry Fridays BREANNE ZAPIEN Results Vertical Automation

Fun Fact Life is an adventure. Rather

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1ST QUARTER - 2018 | 11

ManufacturingInsider

T&W STEEL HANDLING THE HEAVY LIFTING by Heather Thompson Agriculture, aerospace, automotive, railroad and building construction are just some of the industries that T&W Steel Company supplies structural materials for manufacturing. Walking through T&W's three warehouses of steel, stainless steel, aluminum, and a little titanium – they have quite a variety of shapes and sizes to work with the needs of their manufacturing clients. T&W sources its steel from a number of places across the United States in order to deliver what customers need more locally. The majority of T&W’s clients are within a 150 mile radius of Lee’s Summit. T&W Steel Company, Inc. was founded in Lee's Summit in 1983 by Terry and William Homan, father and son. After the death of both, the company was then purchased in 2001 to continue its growth locally. Kenny Rusche, President of T&W, has been with the company for about 15 years, and said these last ten years have produced nearly 15 percent growth, year over year. They have increased their employees from 10 to 25, to include two shifts in order to stay on top of quick turn-around customer service and deliveries. The night shift employees focus on organizing and loading orders onto trucks for easy delivery the next day. I asked Rusche, “With the continued growth of communities in the area, does this help growth of your business as well?” He responded, “Of course, we have some construction companies that have utilized our beams and other steel for building hospitals and schools – but building construction is probably one of the smallest industries we serve.”

“The raw materials we customize go into much more manufacturing of other products as a structural piece,” said Rusche. Many beams and rebar will go into building construction and concrete pre-cast. They can customize angle, channels, tubes, and flat bar into all different sizes for use in manufacturing agricultural and landscape equipment. Whether commercial mowers, tractors, or combines they can customize all the attachments that work with these. T&W also has tools allowing them to offer more value-added services in fabrication as well. The plasma cutter can turn sheets and tread plate into creative elements for displays and signs, or intricate pieces for industrial needs. The shaper can bend and fold steel sheets for truck beds or stairs and similar components. Working with all this steel is a heavy job. All the T&W warehouses are of course steel framed buildings, but with significantly sized beams to support all the equipment to move and work with these heavy materials. Multiple cranes move beam bundles to the steel saw cutter, which can cut like a hot knife through butter in a matter of minutes. A client came in thinking he would just “pick up” a cut block of steel…maybe if it was wood. As an example, a 3-inch thick 4 ft. by 8 ft. steel sheet weighs 20,000 pounds. The employees of T&W have come in to stay and grow with the company, starting with Rusche who has been continuing to manage all elements of the business for 15 years. The “office” space seems small, in comparison to the warehouses, for the family-style group to greet clients.

But the comradery is spread throughout each building as they work together to find and create exactly what the client needs. T&W Steel Co. is a customer–oriented steel company that takes pride in providing big–time steel company inventory and delivery service with small town values. Born and raised in Lee’s Summit, T&W Steel strives to set the industry standard by providing second–to–none customer service.

When it comes to your to-do list, put your future first. To find out how to get your financial goals on track, contact your Edward Jones financial advisor today.

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FAP-1966C-A

816-272-5650 Mark A. Sandy, AAMS® Brian R. Sandy, CRPC® Financial Advisor

Financial Advisor

Member SIPC

200 SE Douglas St, Ste 105 Lee’s Summit, MO 64063

1ST QUARTER - 2018 | 13

ProTips

d n u F d e s i v Donor Ad

For many individuals and businesses, the 2018 Tax Law changes will affect them positively, putting hard earned dollars back in their pockets rather than being shipped off to Uncle Sam to do with as he chooses, and for that, we are grateful.

$24,000 if married and filing jointly. This is great news if you claim the standard deduction, however it could be bad news for our non-profits if they rely on donations from individuals who fall in this newly created doughnut hole.

For churches and other non-profit organizations however, the Tax Law changes may come with unintended consequences. To set the stage, one of the largest debates behind closed doors, out on the street, and all over the media was the proposed elimination of State and Local Taxes (SALT) as a Federal tax deduction. The outcries of being taxed on dollars spent to pay state and local taxes were heard loud and clear, and the SALT deduction was not eliminated, however it was capped at $10,000. This means if your local property tax and state income tax exceed $10,000, you have lost itemized deduction dollars.

To put it in English, if a donorâ&#x20AC;&#x2122;s itemized deductions (which include SALT now limited to $10,000 and charitable deductions among many others) now fall below $12,000 single or $24,000 married, they just lost the tax benefit of their charitable donations because they would simply claim the higher standard deduction rather than itemizing, rendering the tax benefit of giving useless.

One positive trade-off of limiting the SALT deductions is that the standard deduction was nearly doubled to $12,000 single and

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Now, we rarely come across someone who only gives to save money on taxes; however we often come across people who determine how much they give based on the tax savings. So hereâ&#x20AC;&#x2122;s the problem, people may not give as much because their charitable deductions are not worth as much or all

together meaningless from a tax savings perspective if their Itemizations are below the now higher standard deduction limits. Furthermore, even if itemizations are above the standard deduction, the tax brackets (therefore the tax savings) just went down. What’s a potential solution? Non-profits may want to discuss and donors may want to consider bunching or front loading their giving by using a Donor Advised Fund. Bunching could raise charitable donations in one tax year, therefore itemizations, well above the standard deduction by placing several years’ worth of giving in the form of cash, appreciated securities, real estate, even business interest into a Donor Advised Fund. From there, a donor can divvy out donations to any 501(c)(3), including churches, colleges and the many great local non-profits here in Lee’s Summit for years to come. As an added benefit, the money can be (or remain) invested allowing for tax-free growth potential. Nearly every Donor Advised Fund allows for online giving from your fund and year end reporting showing where your gifts went. This makes giving simple, automated, and intentional. The next couple years, one can use the money in their fund to support their desired organizations and claim the now elevated standard

deduction rather than attempting to track and itemize charitable donations or losing the tax benefit altogether because itemizations weren’t high enough. There are several local Community Foundations here in the area that would be happy to discuss how it works and how to set it up. Be sure to ask your Financial Advisor and Accountant for advice on what is best for your situation. The opinions expressed in this report are those of the author(s) and are not necessarily those of Wells Fargo Advisors or its affiliates. The material has been prepared or is distributed solely for information purposes and is not a solicitation or an offer to buy any security or instrument or to participate in any trading strategy. Wells Fargo Advisors is not a tax or legal advisor. Be sure to consult with your own tax and legal advisors before taking any action that may have tax consequences. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC, Member FINRA/SIPC | CAR 0118-01490

JON GARLOW, CPWA® Cooper Wealth Management Wells Fargo Advisors

Fun Fact Jon is the only dually credentialled

CPWA and Dancing with the Chamber Stars Champion in the country.

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1ST QUARTER - 2018 | 15

StayingRelevant

HOMETOWN OF PARTNER THE

KANSAS CITY

ROYALS Following months of negotiations directly with the Kansas City Royals Baseball organization, the community of Lee’s Summit is proud to announce that we have been licensed by the Royals to use the exclusive designation “Hometown Partner of the Kansas City Royals.” This puts our community in a unique and enviable position among all of the other 961 cities in Missouri. Over the past three years, through our community marketing efforts, Lee’s Summit has been featured in Royals’ regular season games, the Major League Baseball Playoffs and yes, even in the 2015 World Series when the Royals defeated the New York Mets in just five games. The rationale behind our past, and current marketing strategy in partnering with the Kansas City Royals can best be summed up using Scarborough Research (part of the highly respected Nielsen Research Family). 1. The Kansas City Royals enjoy the largest broadcast coverage across all teams, leagues and markets in the United States. Therefore, Lee’s Summit messaging is heard over 89 radio stations in 62 different markets spread across six states. 2. The Royals rank #1 in fan listenership throughout all of Major League Baseball, with approximately 951,360 listeners per game.

JIM MCKENNA Community Marketing Director Lee’s Summit

Fun Fact Jim is no stranger to baseball.

His step-son is Royals broadcaster Ryan Lefebvre.

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“Baseball was, is and always will be to me, the best game in the world.” - Babe Ruth

3. Our Royals partnership touches a multitude of our key target audience segments including; residents, business owners, investors, business developers, shoppers, tourists and event attendees from not only Jackson County, but five neighboring states. 4. Our partnership with the Royals translates to the most efficient and effective use of our marketing dollars, in terms of our CPM (cost per thousand) which is a universal media measurement tool. 5. Our previous participation in Royals Baseball has served as a bridge between the public and private sectors when it comes to our community marketing partnerships. In fact, two-thirds of all 162 games we sponsor have represented the infusion of private-sector marketing dollars. This coming year, as “Hometown Partner of the Kansas City Royals”, Lee’s Summit’s presence will evolve beyond the Royals Radio Network and encompass branded content within Kauffman Stadium itself and will be appearing on Crown Vision, in-stadium signage and sponsorship of a new Kauffman Stadium Royals/MLB Ballpark App, just to name a few. Our complete Royals marketing arsenal will be made available for community marketing co-op partnerships again this year on a first-come-first-serve basis. Feel free to contact me at jmckenna@lschamber.com for more co-op partnership information. And when Oktoberfest rolls around, don’t be surprised to see SLUGGERRR make a special appearance on Kids Street. It’s all part of Lee’s Summit’s new designation “Hometown Partner of the Kansas City Royals.”

LIVE your dream...

SUM S ’ E

Kauffman Stadium, home of the Kansas City

M IT

Lee’s Summit is just a stone’s throw from Royals. Our community is proud to be a place where all things are possible. Whether you aspire to be on stage, or in center field, Lee’s Summit excites the dreamer in all of us.

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LSchamber.com | 816.524.2424

DowntownScoop

A BODACIOUS BASH SET TO BURST INTO

DOWNTOWN LEE'S SUMMIT

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Hundreds of people are about to pour tens of thousands of dollars into downtown Lee’s Summit. And for a central business district already thriving through sales and Community Improvement District numbers, that is terrific news for Downtown Lee’s Summit Main Street (DLSMS) staff, business owners, volunteers and those connected in any number of ways to the downtown area. The culmination of the 2018 National Main Street Conference will be the Big Bash – an all-evening party that will be attended by 600-800 downtown and economic development professionals from all over the country right in the heart of Lee’s Summit. And from an economic standpoint, it’s going to be a great night for businesses that have their doors open: each attendee will receive a $25 gift card to use anywhere in downtown. With the likely additional spending, the district could see $20,000 or more in spending just that evening. When you factor in the undertaking of a wildly successful fundraising campaign – DLSMS has surpassed its original goal of $30,000 and could eclipse $50,000 – it spells a record-breaking night coming on Wednesday, March 28.

Gayla Roten State Director MMSC

DLSMS Director Donnie Rodgers said when plans were put into motion to bring the national conference to Kansas City in 2018, he had no idea Lee’s Summit would be such a central focus. “I anticipated to just be asked to do a tour or two during the conference,” he said. “You’re truly going to get to experience what it is to be a Main Street community. We’re hoping that people take back a lot from their experience here. We want to be on everyone’s mind.” Lee’s Summit’s hosting of the Big Bash will undoubtedly highlight what has been for years and decades a focus of revitalization and investment. DLSMS won the Great American Main Street Award back in 2010, and the massive changes in occupancy, marketing and awareness have only risen since that time. Planning for such an event has been the product of a steering committee, staff and board members – along with a call for an army of volunteers to make sure everything goes right from the arrival of the first bus to people on the street corners helping guide Big Bash attendees throughout downtown. Board President Dave Eames said the need to have planning, coordination and communication clear and concise will be a major factor in the success of the

"We are thrilled to bring 2018 Main Street Now conference to Kansas City," Missouri Main Street Connection Director Gayla Roten said. "Showcasing our beautiful state and our Main Street communities is truly our mission. Downtown Lee’s Summit is the best of the best and we are delighted to bring our Main Street friends from all over the country to Lee’s Summit." 1ST QUARTER - 2018 | 19

DowntownScoop Big Bash. “We work with the City and other partners to make sure everything from permitting to street closures to event information and expectations are understood,” said Eames, owner of Fossil Forge Design. “It takes the experience of our full staff and board many months to dream, plan, connect, create and implement the ideas for this all-important evening. In addition, we need to make sure the merchants, restaurants and bars understand the impact of 600-800 guests and are ready to accommodate them, in a short period of time.” The Big Bash Committee started meeting in spring of 2017 and was tasked with creating overall vision and how to tackle an event of that scale. “We want as many businesses as possible open that evening. Everyone here is going to want to support local,” Rodgers said.

]

Rodgers and the committee are encouraging all downtown businesses – retail, service, restaurant, on all floors – to be open that evening. City Hall will follow suit, opening up for those across the U.S. to see the building and visit with staff. “Understanding that these visitors are downtown allies, we want to make sure their time is filled with opportunities and experiences that they can take with them. Ideas and memories that they can apply to their own districts,” he said. “At Fossil Forge, we plan on displaying our interactive sculpture, having studio tours and letting our visitors explore our shop and projects. We are also raffling off a custom Little Free Library that a lucky guest can take back to their downtown to spread a love of literacy and reading. But most importantly, we want to show

off our emerging alley. A public space that will give everyone a taste of how these overlooked passages can be ignited with art, beauty, lighting, seating, games and more.” Amy Robertson, owner of Cameron’s Home Furnishings, said her trip to Valley Junction, IA, to scout out a former Big Bash location helped her better understand the needs of the merchants during the visit. And she said the message was clear: be open that evening. “The attendees of the National Main Street Conference are not browsers, they are hard core shoppers,” said Robertson, chair of the steering committee. “The dollar amount that Valley Junction said was spent in just one evening was staggering. March can be a fickle month for retail and restaurant so this event

Eames said this event will likely never repeat itself in Lee’s Summit. Which means the first impression will mean everything.

20 | CATALYST - THE BUSINESS MAGAZINE

]

coming to downtown is one I am more than excited about. This will be a huge benefit to the retail stores and restaurants. It will be an instantaneous return on our hard work and investment.” Robertson said that the excitement the Big Bash will bring rivals anything that’s happened in her two-plus decades in downtown Lee’s Summit. “This is such an exciting time for downtown. It’s the best I have ever seen it in my 20 years down here,” she said. “Just thinking about having all of these Main Street enthusiasts down here makes my heart race. We get to finally show all of our peers just how great we truly are. There is a lot of work to be done, but it is all worth it knowing that we get to show off our downtown and make her shine.”

UPCOMING DOWNTOWN LEE'S SUMMIT EVENTS Chocolate Crawl for a Cause February 3, Noon–2 p.m. Downtown Lee's Summit

KC String Art March 10, 10 a.m.–1 p.m. Pinspire, LLC, 12 1/2 SW 3rd St

Modern Yarn Wall Hanging February 3, 6–7:30 p.m. Pinspire, LLC, 12 1/2 SW 3rd St

2018 Emerald Isle Parade March 10, Noon–3 p.m. Downtown Lee's Summit

3rd Birthday Party! February 8, 4 p.m. @jolly's, 19 SE 3rd St

2018 Blarney Brew Off March 17, 1–5 p.m. 204 SW Market St

Valentine's Paint Night February 14, 6–9 p.m. GOT Art Gallery, 18 SW 3rd St

Big Bash March 28, 6–10 p.m. Downtown Lee's Summit

KC String Art February 18, 2–5 p.m. Pinspire, LLC, 12 1/2 SW 3rd St

Downtown Bunny Hop March 31, 10 a.m.–noon Downtown Lee's Summit

Spring Open House March 2, 10 a.m.–5 p.m. Downtown Lee's Summit

Opening Day of the 2018 Farmers Market April 7, 7 a.m.–1 p.m. SE 2nd St & SE Douglas St

Visit downtownls.org for more information.

1ST QUARTER - 2018 | 21

NetworkingPhotos

MEGA CHAMBER OFFICE PARTY Members from several area Chambers gathered for the Mega Chamber Office Party in October. The event, at Avila University, was a sports-themed networking event featuring a vendor expo, competitions and more.

HOLIDAY RECEPTION Chamber members donated hundreds of pounds of food for Leeâ&#x20AC;&#x2122;s Summit Social Services at the Holiday Reception held at the Longview Mansion. In addition, over $400 was raised to benefit Coldwater.

MONTHLY MEMBERSHIP LUNCHEON Outgoing committee chairs were honored at the December Chamber Luncheon, held at MCC-Longview. The Chamber is so thankful to have such a great group of volunteers! 22 | CATALYST - THE BUSINESS MAGAZINE

CHAMBER YOUNG PROFESSIONALS CYPs donned their ugly sweaters and hosted the annual Holiday Hurrah in December. The group completed a service project at Hillcrest Thrift Store and then celebrated the season at Smoke Brewing Co.

BOARD RETREAT The board of directors, committee chairs and Chamber staff met for the annual Board Retreat at Faulknerâ&#x20AC;&#x2122;s Ranch for an afternoon of brainstorming and planning for 2018.

816.525.4555 HOLIDAY TRIVIA Members competed in the Chamberâ&#x20AC;&#x2122;s Holiday Trivia at the December Luncheon, and took home the top prize of the afternoon by winning in a tie-breaker. 1ST QUARTER - 2018 | 23

MemberSpotlight

24 | CATALYST - THE BUSINESS MAGAZINE

Land3 Studio A creative secret in downtown Lee's Summit by John Beaudoin

Land3 Studio might be the quietest, creative-functioning firm in downtown Lee’s Summit. In business a solid decade now, co-founder Bob Bushyhead said that’s kind of the nature of the business. Unassuming. Methodical. Creative. The team of six that make up the Land3 office at 317 SE Main Street in downtown Lee’s Summit have varied and diverse backgrounds, educations and experiences. And they have come together to be a part of some of the largest projects in Kansas City and the Midwest. Originally founded in 2007 by Jeff Bruce, Richard Yates (since retired) and Bushyhead, Land3 Studio was formed to tackle landscape architecture in and around Kansas City – an area that, at that time, was not a very mature market. “We saw an opportunity to bring those ideas and practices that we experienced nationally here,” Bushyhead said. “Green roofs, sports fields, sustainability as a practice.” Bushyhead was working for Bruce in 2006 when the idea was born. Bruce had been in practice since the mid-70s and Bob in practice since the mid-80s, so each had an extensive baseline of understanding who the players were in the area.

Starting Land3 Studio – in hindsight – was predicated on two major factors: they began business before the sharp economic downturn of 2008 and the firm landed on the team for an early project that thrust them into motion. Working on the Schlitterbahn water park in Kansas City, Kansas was a great jump start. Now at their ten year anniversary, in a renovated building in the heart of the downtown Lee’s Summit business district, Land3 Studio now boasts six employees, continued partnership with Jeffrey L. Bruce & Company, and has hundreds of projects on the books. Bushyhead has more than 30 years’ experience at his craft as a principal and owner. Brian Roth has been with the firm throughout its existence and has 16 total years of experience. Eric Davis, a senior landscape architect, has worked with Land3 for five years; Roby Bednarchik, an associate landscape architect, six years; Michael Killeen, an associate landscape architect, four years; and Evan Aubry, associate landscape architect, one year. Their “educationally diverse staff” waves degrees from Iowa State, Oklahoma State, The Ohio State, Kansas State and Nebraska. 1ST QUARTER - 2018 | 25

MemberSpotlight “We’re kind of the land of the misfit toys,” Bushyhead jokes. “A bunch of plant pushers.” “My grannie used to ask me, ‘With all this rain, are you getting much work?’ But we’re not planting the trees, we’re designing them.” The “ragtag” bunch, though, is a serious one when it comes to landing projects in Healthcare, Government/Military, Sports Facilities, Green Roof, Parks & Recreation, Mixed-Use Development and Streetscape/Urban, Low-Impact Development. They’ve put an emphasis on teamwork and team ownership and have announced Roth will be an incoming partner in the firm in the beginning of 2018. “It’s a positive next step for me,” Roth said. “The real opportunity is to continue to grow the firm. Grow the business, not just with numbers, but the projects out there and the quality of projects and the variety of projects we work on.”

26 | CATALYST - THE BUSINESS MAGAZINE

Growth has been a staple of Land3, with project size doubling over 10 years, approaching 300 projects, $7 million in design fees and $100 million in built work. “The period after the downturn, there was very little development work. Almost all institutional – government, schools,” Bushyhead said. “Our focus is really on a client base within 150 miles of Kansas City. We do work around the country, but those clients are here.” Roth said the relationship building is what helps build and maintain the business, too. “We get most of our work from relationships we already have,” he said. “A lot of work we’re doing now, we’re not coming in at the end, we’re in at the beginning to develop properties, develop space.” Both say the large-scale sports complexes and parks are the most enjoyable projects. Land3 has its named attached to

irrigation, entry plaza and planting and grading work at Arrowhead Stadium, Kauffman Stadium and Children’s Mercy Park. In the next decade, Land3 will continue to focus on the 3 Es of its business – environmental, economic and experience. “A lot of developers have new products developers are trying to put out. Agri-hood – that has origins in major metro areas on the coasts. Neighborhoods with a thematic landscape that is based around agriculture. Community gardens and orchards,” Roth said. “You’re seeing the surfacing of the millennials’ values into the values they want projected into the places they want to live in. Fewer personal amenities, more community.” And continuing to build on the team concept will be vital for the firm. “Our team structure and business structures allow us to be very adaptive, horizontal,” Bushyhead said. “Everybody does a little of everything.” “We’ve created a studio environment. You can’t come here and hide and do an 8-5, it just won’t work.”

Roth said the firm is part of the conversation in Kansas City, and that was the goal. “It’s not what you accomplish as a company, it’s what happens along the way,” he said. “When you think of landscape architecture in KC and in the Midwest, we want our name to be at the top. I enjoy being a part of the relationships we are building, with clients, with our partners, creating valuable projects that people can actually experience.” For Bushyhead, creating an office in downtown Lee’s Summit for Land3 in 2015 was a coming home, of sorts. The office building brought in 14 new employees and shares space with a law firm he’s familiar with, Bushyhead, LLC, and Fossil Forge Design. Bob and his wife, Christine, recently built a house with their son, Parker, in downtown Lee’s Summit. The homecoming, complete, as each can literally walk to work. “I’ve commuted for 25 years, which is a long time,” he said. “Knowing people downtown, walking around downtown, it’s not always all about work.”

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Jeff Driskill Driskill Business Development Group, Inc. An Authorized Sandler Training™ Licensee 816-591-4438 / jeff.driskill@sandler.com driskill.sandler.com

Sandler Sales Institute and S Sandler Sales Institute (with design) are registered service marks of Sandler Systems, Inc. S Sandler Sales Institute Finding Power in Reinforcement (with design) and Finding Power in Reinforcement are service marks of Sandler System, Inc. ©2007 Sandler Systems, Inc. All rights reserved.

1ST QUARTER - 2018 | 27

HealthyLifestyle

DIRECT

PRIMARY

CARE:

Concierge–Style Medical Care at an

Affordable Price by Craig S. Ostrander, DO, MBA Summit Family Care–Direct Primary Care

If you listen to the news, you would think the outlook for health care is quite bleak. Medical insurance premiums and deductibles are soaring while services shrink. In the clinics, patients have long waits and short visits, that is, if they can even get a doctor’s appointment in a reasonable time frame at all. And even the simplest of problems requires an office visit. Nothing is easy in traditional medicine. Unlike any other business, you don’t feel like a valued customer. As doctors, we really do feel your pain. Our frustrations are quite similar. In traditional practice, we are forced to see high volumes of patients and are overloaded with mundane, repetitive paperwork. Our ability to make decisions is perpetually undercut by the restrictive oversight of both government and insurance.

28 | CATALYST - THE BUSINESS MAGAZINE

Physician burnout is at an all-time high. Many doctors are leaving clinical medicine in favor of administrative or research jobs; or they are retiring early. This doctor shortage will only make it worse for everyone. Sounds awfully pessimistic, right? Well, I have good news. There has been a quiet revolution brewing the past 7-8 years that is beginning to change routine medical care. It is called “direct primary care” (DPC) and it has finally made its way to Lee’s Summit. In 2017, two member DPC clinics opened. Summit Family Care and Blue Lotus Family Medicine both operate as direct primary care offices. Both practices offer full-spectrum family medicine in this new model of direct primary care. The practices are also members of a larger group of doctors called the Midwest Direct Primary Care

Alliance comprised of 17 or so practices, mostly in the Kansas City metropolitan area. There are thousands of DPC clinics across the country and we are growing exponentially and now Washington has taken notice. Some of our ranks are beginning to work with legislators to help incorporate this movement in real health care reform. So how does it work? Well, DPC is physician care that eliminates the need for insurance in routine, day-to-day medicine. We do this because insurance complicates things. Without insurance, the panel of patients is 500-600 compared to 2500-3500 in a traditional practice. In addition, DPC is operated like a business similar to your own. Patients pay for service and not some third party. It simplifies and allows physicians to focus solely on the patient. Traditional medical

practices cannot do so because they must cater to the one who pays the bills, in addition to the patient. In DPC, routine medical care is once again affordable and enjoyable (for physicians too!). We DO strongly encourage, but not require, our patients to carry health insurance, but only for more expensive medical costs such as hospitalizations, surgeries and specialist care. As a result, within a practice, approximately 85 percent of patients have some sort of coverage, but they typically opt for high deductible plans as their day-to-day care is covered by their DPC. All DPC clinics are membership based. Monthly fees vary typically by age and average a very affordable $50 to $90. This membership covers most everything done in the clinic without being “nickel and dimed”. In addition, most DPC practices guarantee same or next day

visits. Wait times for appointments in traditional practices may be weeks or months. Visits usually last 45-60 minutes compared to the typical 8-20 minutes you get at a traditional practice. I typically schedule one hour with each patient. Sometimes we even run over an hour if the schedule allows. This extra time allows us to know you more intimately (and you us). This is essential for good medicine. Wonder why most insurance patients would pay extra for a DPC doc? The truth is they will most likely pay less in the long run, even with our membership fees. We negotiate wholesale rates for labs, imaging and medications. For example, patients can get a cholesterol test for $3, thyroid test for $2 and an x-ray for $30. Our CT scans and MRIs are typically $200$400. All DPC clinics also have in-house pharmacies. One patient was astounded to get one year of his blood pressure

medicine, hydrochlorothiazide for $2.90. Additional examples include Z-packs for $1.69 and Imitrex for $5. Our discounts are pennies on the dollar because there are no middlemen. Whether patients have commercial insurance, Medicare, Medicaid, or even no insurance - they more than pay for their membership fees with the discounts received. The best part is they ALWAYS KEEP THEIR DOCTOR no matter who their insurance is with. It is a win-win. Lastly, all patients receive direct communication with their physician via mobile number and may text or call 24/7. Emergencies have no working hours. Occasionally, home or work visits can be accommodated for a reasonable fee. This direct access, personalized care is where the term “concierge medicine” came from – more formally known as Direct Primary Care – and now is available as an option to you in Lee’s Summit.

SERVING THE LEE’S SUMMIT COMMUNITY Developing Potential, Inc. offers day services in a setting that addresses the mind, body and spirit of individuals having developmental disabilities. CALL US FOR MORE INFORMATION, TO ARRANGE A TOUR, OR TO OFFER SUPPORT.

251 Executive Way, Ste. 200 Lee’s Summit, MO 64063 816.525.6000 ext. 101 | developingpotential.org 1ST QUARTER - 2018 | 29

MoneyMatters

PAYING FOR COLLEGE while

saving for retirement by matthew shull, MBA, CFP® capital investment management

These two objectives are not mutually exclusive. It can be done. All across America, families are meeting a mighty financial challenge – the challenge of paying college costs with retirement potentially on the horizon. How do they do it? They go about it consistently; they also get creative. First, make sure the priorities are in the right order. Strange as it may sound, your retirement may need to take precedence over your child’s college education. Think about it. Your son or daughter might qualify for student loans or financial aid. By the time they are 30 or 35, they will have the earnings potential to pay those loans back. Do you see any ads out there for “retirement loans” or “retirement aid?" For most, it is much harder to earn money at age 65 than at age 35. Because of this, many choose to allow the younger generation to assume the debt. The following are some short-term and long-term ideas you may want to consider if you have college costs on your mind: Save for college the DCA way. While dollar-cost averaging is a useful way to build retirement savings, its merit often goes unrecognized when it comes to saving for higher education. If you could put just $40 a month in a basic savings account with a tiny interest rate, over 10 years that is approaching $5,000.

30 | CATALYST - THE BUSINESS MAGAZINE

That’s nothing to sneeze at, and will certainly help out. Move the money from a checking account each month into a savings account, or… Exploit your credit card. No, don’t pay for college with it…well, at least not directly. Some credit cards give you a cash-back rewards option. You may as well put the rewards toward college. Some of the major banks let you do this, as do online shopping websites such as Upromise. Keep your income as low as possible in the base income year. That is the calendar year that starts as your child is in the middle of his or her junior year in high school. That is the year when college financial aid departments start to look at a family’s earned and received income. If you can avoid taking capital gains or a distribution from a 401(k) or 403(b) in that year, that will keep your taxable income low. Will Roth IRA conversions raise eyebrows? Yes, they will. However, don’t stop contributing to your own retirement savings accounts, and feel free to pay off consumer debts with the money from your savings and checking accounts – the assets in these accounts aren’t used in financial aid formulas. Let the college know if your financial situation has changed. Has the value of your home fallen? Is your business netting far less

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than it once did? Financial aid departments should be willing to review these developments and may be able to adjust aid for your student accordingly. Make it a family affair. In some cultures, it is common for all members of a family to pitch in on the down payment or mortgage payments for a home. Consider this strategy as your family saves for college. Close friends and family members may be willing (or even excited) to make ongoing contributions to a college savings plan for your child, and/or an annual “birthday” contribution. They may find giving such a gift to be much more meaningful and fulfilling than a mere toy or item of clothing.

Our Specialty is You Lee's Summit's First Physician-Based Medical Practice

UNIQUELY DESIGNED FOR YOUR HAPPINESS!

In short, hunting for every scholarship or alumni connection you can, and finding a great school at a reasonable price – that’s important. But it may be just as useful (if not more) to be both creative and consistent as you save for college. While it has always been a challenge, by putting some thought into it, most families and students can find ways to respond.

This material was prepared by Peter Montoya Inc., and does not necessarily represent the views of the presenting Representative or the Representative’s Broker/Dealer. This information should not be construed as investment advice. Neither the named Representative nor Broker/Dealer gives tax or legal advice. All information is believed to be from reliable sources; however, we make no representation as to its completeness or accuracy. The publisher is not engaged in rendering legal, accounting or other professional services. If other expert assistance is needed, the reader is advised to engage the services of a competent professional. Please consult your Financial Advisor for further information.

Unlimited visits, text, email, phone, 24/7 access to your doctor Same/next day scheduling · Relaxed, one hour appointments Affordable, membership-based with or without insurance To learn more visit summitfamilycare.com or call 816-944-3761

1ST QUARTER - 2018 | 31

LegislativeUpdate

Lee’s Summit

Municipal Election What does it entail?

As the April 3 Municipal Election date nears, many citizens may be wondering exactly what the job descriptions for a City Councilmember or Mayor include. What are the exact qualifications to run for office? With four open Councilmember seats, as well as a termed-out Mayoral seat, this election could bring several new, or returning, faces to Lee’s Summit’s City Government. The City Council consists of eight members. Two Councilmembers are elected by qualified voters from each of the four respective districts of the City. Councilmembers are elected to serve staggered four-year terms, with municipal elections being held in even-numbered years. The position of Mayor is also a four-year term. No councilmember or mayor may serve more than two consecutive terms, however there are no limits for municipal judges. So what does it take to qualify for City Councilmember? A Councilmember shall have been a resident of the city for two years prior to the election, but must be a resident of his or her district for six months prior to the election. They also must be a qualified voter of the city, and remain a resident and qualified voter of his or her district. A Councilmember’s duties consist of attendance at regular monthly Council meetings, including business and work sessions. Councilmembers also serve as liaisons on various committees and hold the power to conduct performance reviews of the City Manager and City Attorney, under the chairmanship of the Mayor. The compensation package for an elected official in this office currently sits at $11,400 annually, plus $259 monthly car allowance. Annually, the Mayor will appoint a Mayor Pro Tempore. The Mayor Pro Tempore assumes the powers and duties 32 | CATALYST - THE BUSINESS MAGAZINE

of the Mayor during absence or disability of the Mayor. At the same time, the Mayor Pro Tempore also retains his or her vote as a Councilmember, but does not possess additional mayoral voting power. The Mayor Pro Tempore also appoints all Council committees and liaisons. The Mayor of Lee’s Summit is elected at-large for a four-year term and holds the executive power of the City, as well as recognition as the head of the city for all legal and ceremonial purposes, and by the Missouri Governor for military law purposes. He or she must have been a resident of the city for two years preceding the election, and a qualified voter. Effective May 1, 2018, a new compensation for the Mayor, $30,000 annually plus $500 monthly car allowance, goes into effect. The Mayor presides at City Council meetings, executes ordinances, resolutions, proclamations, grants and executive orders. Effective May 2018, the Mayor may vote on any issue before the council, however will not have veto power. The Mayor, with the advice and consent of a majority of the Council, shall appoint all members of committees, authorities, boards and commissions Other responsibilities include discussing policy matters with the City Manager, signing ordinances and resolutions, enforcing laws and provisions, remitting fines and forfeitures, as well as other duties prescribed by the Charter, by ordinance or by law. All citizens are urged to learn more about the candidates running for each office and make an educated vote. The deadline to register for the municipal election is March 7, 2018. For more information, including candidate profiles, visit LSchamber.com.

Voter registration deadline is March 7.

APRIL 3, 2018 MUNICIPAL ELECTION CANDIDATES

ABSENTEE VOTING You MUST have one of the following reasons for voting absentee:

Mayor

• Ron Williams • Bill Baird • Rob Binney

Council District 1

Council District 2

Council District 3

Council District 4

• Diane Forte • Robert Dye

• Diane J. Seif • Jose H. "Beto" Lopez

• Trish Carlyle • John Elkin

• Fred E. DeMoro • Casey Crawford

Lee's Summit R-7 Board of Education • John R. Schuler • Julie A. Doane • Ryan N. Murdock • Michael W. McMenus

• Absence from your voting jurisdiction on election day • You are incapacitated due to illness, injury or physical disability or you assist someone with illness, injury or disability • Religious belief or practice • Employment by an election authority • Incarceration Absentee Voting in Person: Jackson County Election Board Offices 215 N. Liberty Street, Independence, MO 64050 Contact: (816) 325-4600 Office hours: 8:30 a.m.–5 p.m. Mon–Fri Absentee Voting by Mail: Requests for the April 3 Election must be received by March 28 Overseas Citizens and Military: Go to jcebmo.org/voter-information/absentee-voting

SAVE THE DATE Lee’s Summit Chamber Candidate Forums: • 5:30–8 p.m. February 28 Missouri Innovation Campus

• 5:30–8 p.m. March 14 Missouri Innovation Campus

• 5:30–8 p.m. March 27 Gamber Center

YOUR BUSINESS, YOUR LIFE, YOUR LEGACY • Business Sales • Mergers & Acquisitions • Exit Strategy Consulting

816.892.0055 Missouri 913.257.3885 Kansas scott.swim@legacymergers.com

• Business Valuations • Equipment Appraisals • Buyer & Seller Advisory • Franchise Sales • Marketing Plans 1ST QUARTER - 2018 | 33

EconomicUpdate

Spotlight on Lee’s Summit Aviation Industry The aviation industry continues to be an exciting area of potential corporate expansion for the City of Lee’s Summit. Last fall, I was honored to join a team of aviation industry executives representing Lee’s Summit at the 2017 Business Aviation Convention & Exhibition (NBAA-BACE) in Las Vegas. Completion of Lee’s Summit Airport’s 5,500-foot long runway is helping draw attention from companies with heavier corporate aircraft and greater fuel capacity. Later this year, the airport will celebrate completion of a $6.5 million new taxiway to complement the new runway, as well as two new hangars. All the investment and activity, totaling more than $25 million, dovetails off the City’s purchase of Hangar One in 2016 and generates fresh momentum for attracting new businesses to the airport corridor. The improvements help build Lee’s Summit’s profile as a business community rich with aviation-related corporate assets–such as the Aircraft Electronics Association and ULTRAX Aerospace Inc.–and help the LSEDC position the city as an “Industry Cluster” to attract similar companies. In addition, Lee’s Summit’s strong “educational ecosystem” powered by the Missouri Innovation Campus is helping prevent customary “brain drain” by keeping promising high school students and future advanced technology workers in our community and helping prepare them for careers in the aviation industry. As a case in point, ULTRAX Aerospace has brought 10 Summit Technology Academy students on board for internship or employment opportunities in the past year alone.

RICK MCDOWELL President & CEO Lee’s Summit Economic Dev. Council

Fun Fact In his youth, Rick competed as a speed skater. 34 | CATALYST - THE BUSINESS MAGAZINE

A Mid-America Regional Council aviation study conducted in 2015 identified Lee’s Summit Airport as providing millions of dollars in economic impact to the Greater Kansas City region. The recent airport investment, combined with an estimated $2 billion in public and private investment in Lee’s Summit over the past three years, means that the sky truly is the limit when it comes to aviation-related economic development in our community.

SurveySays

business 2018 resolutions We all have personal New Yearâ&#x20AC;&#x2122;s Resolutions, but we asked Chamber Board Members, "What is one thing you resolve to do in regards to your business in 2018?"

Carson Graff Bank Midwest

Clint Haynes NextGen Wealth

My 2018 Resolution is to meet at least three new business owners each week.

Eliminate the everyday noise. Focus on the signal and what needs to be accomplished.

Ben Seidel Igniting Business It's so easy for business owners to get caught up in the day-to-day of running a business. In 2018, I'm resolving to make an active effort to set aside significantly more time for long-term strategic planning, growth, and process improvements.

Seth Kakuske Junkluggers My resolution is to keep investing in growth so we can continue to scale. We've added a new Sales and Marketing resource and are in the process of adding another truck to the fleet so we can fulfill the additional work those efforts are expected to generate.

Mike Maskin N2 Publishing A few of my New Yearâ&#x20AC;&#x2122;s resolutions are to make business planning a weekly event, manage my calendar better, always be learning/seeking advice and to avoid distractions that throw me off my business plan.

1ST QUARTER - 2018 | 35

CALENDAR OF

EVENTS CHAMBER 101: GET PLUGGED IN 3:30 p.m. Thursday, February 1 Paradise Park, 1021 NE Colbern Rd RECESS FOR SUCCESS 4 p.m. Tuesday, February 6 Missouri Innovation Campus, Room B101, 1101 NW Innovation Parkway Speaker: Kim Brody, Core Insights Topic: Developing Your Personal Mission, Vision and Goals Sponsor: Lee’s Summit CARES CHAMBER AFTER HOURS 4:30 p.m. Thursday, February 8 HSMC Orizon, 3550 NE Ralph Powell Rd RIBBON CUTTING–AUTUMN LEAVES OF LEE’S SUMMIT 4 p.m. Thursday, February 15 3101 SW 3rd Street

CHAMBER YOUNG PROFESSIONALS DEVELOPMENT LUNCHEON 11:30 a.m. Tuesday, February 20 Big Whiskey's, 860 NW Blue Pkwy., Ste W Topic: Investing 101, Clint Haynes Reservations required JOINT RIBBON CUTTING–12 ON THIRD 4 p.m. Thursday, February 22 12 SW Third Street RIBBON CUTTING–SHINING LIGHT MUSIC 9 a.m. Friday, February 23 611B SW 3rd Street CHAMBER BEFORE HOURS 7:30 a.m. Tuesday, February 27 Sky Zone, 2801 NE McBaine Drive CANDIDATE FORUM 5:30 p.m. Wednesday, February 28 Missouri Innovation Campus, 1101 NW Innovation Parkway

MONTHLY MEMBERSHIP LUNCHEON 11:30 a.m. Friday, February 16 The Aspen Room at The Stanley, 308 SE Douglas Speaker: Bob Kendrick, Negro Leagues Baseball Museum Sponsor: Budget Blinds of Lee’s Summit

RECESS FOR SUCCESS 4 p.m. Tuesday, March 6 Missouri Innovation Campus, Room B101, 1101 NW Innovation Parkway Speaker: Liesl Hays, The Browning Bed &Breakfast Topic: Hiring the Right Person

Reservations required

Sponsor: Summit Bank of Kansas City

SPRING JOB FAIR 1 p.m. Wednesday, March 7 MCC-Longview, 500 SW Longview Road CHAMBER AFTER HOURS 4:30 p.m. Thursday, March 8 Midwest Gastroenterology Partners, PC 3601 NE Ralph Powell Road CHAMBER YOUNG PROFESSIONALS MARCH MADNESS HAPPY HOUR 4:30 p.m. Tuesday, March 13 Location: TBD CANDIDATE FORUM 5:30 p.m. Wednesday, March 14 Missouri Innovation Campus, 1101 NW Innovation Parkway CHAMBER BEFORE HOURS 7:30 a.m. Tuesday, March 27 The Running Well Store, 418 M-291 Hwy CANDIDATE MEET & GREET 6 p.m. Tuesday, March 27 The Gamber Center, 4 SE Independence Ave MONTHLY MEMBERSHIP LUNCHEON– TRULY THE BEST TOP 3 11 a.m. Friday, March 30 The Pavilion at John Knox Village, 520 NW Murray Road Reservations required

Registering for events is easy at lschamber.com! Choose an event and log in with your member ID. Don’t know your password or aren’t a member? Call 816.524.2424 for help.

36 | CATALYST - THE BUSINESS MAGAZINE

Lee's Summit Chamber of Commerce

2017 ANNUAL REPORT 220 SE MAIN STREET ● LEE'S SUMMIT, MO 64063 ● 816.524.2424 ● LSCHAMBER.COM

Chamber

Annual Report We’ve officially wrapped up 2017 and it’s hard to believe all that was accomplished this year. The Chamber continues to work towards its goals to lead the growing Lee’s Summit business community and support our membership. We celebrated a record number of ribbon cuttings this year, which is proof of the investment businesses are making in the form of new ventures, as well as revitalizing and maintaining what we currently have.

The Chamber finished the year strong with over 1,000 members. We’ve worked hard to continue improving our programs, and adapting new technologies to deliver the best possible benefits to our members. The Chamber’s new website launched this year with additional capabilities for responsiveness, video and blogging. We hosted several successful events to build new relationships among members, even with Mother Nature throwing some curveballs our way with an ice storm and a rained-out golf tournament. Our partnerships with the City, school district and others have made groundbreaking projects possible. The Missouri Innovation Campus opened last summer, gaining national attention and

putting Lee’s Summit at the forefront of the evolving educational ecosystem. In August, St. Michael the Archangel Catholic High School also opened its doors, welcoming students to the first Catholic high school the Diocese of Kansas City has opened in 50 years. In addition, development projects continue to emerge and unfold new phases. The Grove at Lee’s Summit, Village at View High and Paragon Star, among many others, are bringing millions of dollars’ worth of business, retail and housing investments to Lee’s Summit. Downtown Lee’s Summit’s small businesses and retailers have seen additional traffic and growth, and have earned the rights to host the National Main Street Big Bash in March of 2018, which is a huge honor for our community. Great things are happening in Lee’s Summit and I can tell you it’s not a coincidence. Our members, community partners, volunteers, board of directors and staff are working together every day to make the most of our resources and seek out new opportunities to propel our community forward. To all of those involved, I want to say a huge thank you for your efforts. It’s been an incredible year, and I’m honored to have been a part of it all.

Yours Truly,

Tyler Morehead, 2017 Chair of the Board Morehead Agency, LLC

2017 Executive Committee

Rosalie Newkirk Chair-Elect HSMC Orizon LLC

Jon Garlow

Vic Cundiff

Treasurer Wells Fargo Advisors

Chair Emeritus Weed Man

Trisha Goodale

Vice Chair of Membership Development MB Mortgage

Kelly Spencer

Vice Chair of Community Development Security Bank

Clint Haynes

Vice Chair of Economic Development NextGen Wealth

Board Members LaTonya Burgette Great Southern Bank

Melissa Clogston Reinhart Foodservice

Susan Coffman

Lee's Summit CARES

Tim Denker

Carson Graff

Andrew Felker

Kim Klockenga

Marla Franklin

Mike Maksin

Denker Law Firm Chinnery Evans & Nail, PC Saint Luke's East Hospital

Bank Midwest

John Knox Village N2 Publishing

Lesley McKeone

Spilker McKeone & Nelson PC

Amy Robertson

Colleen Sliffe

Cushman & Wakefield

Matt Sogard

Cameron's Home Furnishings

Lee's Summit Medical Center

Ben Seidel

Jeremy Wood

Igniting Business LLC

Cinematic Visions

Ex-Officio Members Steve Arbo

City of Lee's Summit

Carl Chinnery

Chinnery Evans & Nail, PC

38 | CATALYST - THE BUSINESS MAGAZINE

Dr. Dennis Carpenter R-7 School District

Dr. Kirk Nooks MCC-Longview

Mayor Randy Rhoads City of Lee's Summit

2017 COMMITTEES & TASK FORCES The Chamber multiplies the effectiveness of businesses within the community by providing structure, volunteer leadership, professional staff and full-time office operation to implement an effective business organization that meets the needs of our growing community. Committee volunteers have the opportunity to share and create new ideas, while also learning more about the business community to which they belong. The following committees, councils and task forces carried out the work of the Chamber:

Ambassador Committee

Health & Human Services Committee

Young Professionals Committee

Chair: Jan Sumner Objective: lead efforts to increase membership by recruiting new members; foster participation by mentoring the new members.

Chair: Robin McCain Objective: create opportunities to support health care services, assist in planning the annual Health Fair, and distribute an annual Health Care Directory to area residents.

Chair: Will Gibson Objective: plan events and activities for Chamber members ages 21 to 35 focusing on professional development, networking, and community involvement.

Membership Committee Chair: Brian King Objective: lead retention efforts and increase member involvement; make contact calls to existing members.

Chair: Debbie Stoddard Objective: organizes the evening’s entertainment and solicits donations for the auction held each year at the Annual Gala held in January.

Oktoberfest Committee

Holiday Reception Task Force

Business Development Council Chair: Jeff Driskill Objective: identify and deliver educational and training opportunities for Chamber businesses.

Education Committee Chair: Seth Moses Objective: promote business partnerships with the education community; selects five annual scholarship recipients, host a welcome breakfast for new R-7 teachers and select the recipient for the R-7 Teacher of the Year award.

Governmental Relations Committee Chair: Mike Allen Objective: study legislative issues of state and local interest to business and prepare legislative priorities annually.

Chair: Kirby Asplund Objective: plan the annual festival, scheduled for the last full weekend in September.

Annual Gala Task Force

Chairs: Dana Arth & Dee Steffee Objective: plan and organize the Holiday Reception held on the first Wednesday in December.

Visitors Council Chair: Eric Tschanz Objective: identify and develop Lee’s Summit’s unique features for tourism development and marketing.

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Chamber

Annual Report

CHAMBER MEMBER AWARD RECIPIENTS

ALYSSA SHARP Steve Gouldsmith New Member of the Year

VICKY CUNDIFF Volunteer of the Year

Alyssa Sharp, a CPA with Mize Houser & Co., joined the Chamber and jumped right in to taking advantage of her membership. Sharp spends time attending Membership Committee meetings and working to retain members, as well as serving as a mentor to new members. She attends many Chamber events, including Chamber Young Professionals, monthly networking events and ribbon cuttings where she has also served as emcee.

Vicky Cundiff, Weed Man CFO, is an extremely involved member who can be found at nearly every Chamber event, big or small. She serves on the Oktoberfest and Governmental Relations committees, Annual Gala & Golf Task Forces and also served on the Executive Committee for several years, including as Chair of the Board in 2016. More than that, she’s behind the scenes helping with the dirty work and heavy lifting at events, and with a smile on her face. She is a huge advocate of the Chamber, and our community as a whole.

Julia Hampton has been a member since 2002 through her accounting firm Julia E. Hampton, CPA which resides in downtown Lee’s Summit. Her firm earned the 2014 Business of the Year award in the five or less employees category. Hampton recruited 7.5 new members in 2017, gaining her a spot in the 2017 JULIA HAMPTON Chairman’s Club. She participates on Bob Glaser Ambassador multiple Chamber committees, including of the Year the Ambassadors and Truly the Best Task Force. Hampton also is a member of the Leadership Lee’s Summit Class of 2018.

2017 RIBBON CUTTING CELEBRATIONS Advanced Orthopedics & Sports Medicine Aldi, Inc. Best Western Plus Lee’s Summit Big Whiskey’s American Restaurant & Bar BPM Dance Complex Brain Balance of Lee’s Summit Capital Investment Management City Electric Supply Claudia’s Closet CommunityAmerica Credit Union-Blue Pkwy CommunityAmerica Credit Union-Rice Rd Cremation Society of Kansas and Missouri Cuddle Up Pup Dana Arth CPA, LLC DSB Services, LLC Edward Jones–Mark & Brian Sandy Evexia Family Chiropractic, LLC Farmers Insurance–Jennifer McGehee Agency Fringe Beerworks Goin’ Postal Lee’s Summit Healthcare Solutions Team 40 | CATALYST - THE BUSINESS MAGAZINE

Hearing and Balance Specialists of Kansas City LLC Hillcrest Transitional Housing Holiday Inn Express & Suites Kansas City– Lee's Summit HyVee-East Igniting Business LLC KC Dumpster Company Kansas City Dance Company Kiddos clothing and more LLC Lee’s Summit Municipal Airport Libations & Company Liddle Sports & Apparel Llywelyn’s Pub Massage Envy Midwest Tinting MISH Hospital and Clinics Missouri Innovation Campus Northcraft Flooring & Design LLC Pinspire, LLC Premier Dental, LLC

RE/Max Heritage Saint Luke’s Convenient Care Clinic Schlotzsky’s / Cinnabon Sears Hometown and Kitchen Tune Up Sky Zone Smoke Brewing Company Spartan Athletics St. Michael the Archangel Catholic High School Summit Family Care Summit Pediatric Dentistry Sylvan Learning Center The Bicycle Shack, LLC The Browning Bed and Breakfast The Goddard School The Meadows Commons at JKV Unity Hotel & Conference Center Wally’s Grill & Drafthouse Walmart South WI Summit LLC (Summit Crossing) Xtreme Gymnastics & Trampoline

JEFFREY WILLIAMS Mentor of the Year

ROBY LITTLE Lifetime Member

His outgoing personality is part of what makes Jeffrey Williams, Heritage Companies, a great mentor. He’s always willing to take on new members and go the extra mile to make them feel welcome in the Chamber. Williams has been an active member for several years, participating in the Business Development Council, Health & Human Services Committee, Board of Directors and last, but certainly not least, as a caddy at Cocktails & Caddies. Roby Little is the retired director of Lee’s Summit CARES, a local nonprofit serving Lee’s Summit youth. Under Little’s leadership, Lee’s Summit CARES proved to be a great partner of the Chamber by donating not only time and energy, but also by sponsoring events and playing a key role in a number of community initiatives. She served on the Chamber’s Visitors Council for years and also chaired the 2018 Gala Task Force alongside her trusty sidekick Pippin.

2017 HALL OF FAME INDUCTEE LEE’S SUMMIT MUNICIPAL AIRPORT The Lee’s Summit Municipal Airport has been a member of the Chamber since 1981. In addition to being a huge community asset, the airport has supported the Chamber in a number of ways. Airport Manager John Ohrazda is an active member and former chair John Ohrazda of the Lee’s Summit Visitors Council, Lee's Summit Municipal and can be found at Oktoberfest allAirport Manager weekend long serving as tent manager on SE Main St., as well as on the Oktoberfest committee. The Lee’s Summit Municipal Airport also has been an avid supporter of Chamber publications and the Community Marketing Program. Ohrazda’s hard work has recently paid off with the addition of new hangars and extended runways, and it seems that more growth is on the horizon for the airport in the coming years.

2017 PARTNERSHIPS Thank you to the following businesses who invested in the Chamber through the partnership program.

GOLD

KCP&L Reinhart Foodservice Saint Luke’s East Hospital Security Bank Tingle Flooring

SILVER

ARC Physical Therapy + Capital Investment Management Central Bank of the Midwest Discover Vision Centers Door Systems, Inc. ENT Associates of Greater Kansas City Great Southern Bank HSMC Orizon John Knox Village Lee’s Summit Medical Center Paradise Park RBC Wealth Management St. Mary’s Medical Center Summit Bank of Kansas City UCM Lee’s Summit Walmart

BRONZE

B Positively Promoting U, inc. Bank Midwest Chinnery Evans & Nail, P.C. Digital Marketing Inc. First Federal Bank Greater Lee’s Summit Health Care Foundation Hollis + Miller Architects Julia Hampton CPA Kansas City Star Lee’s Summit Journal Longview Funeral Home & Cemetery Missouri Association of Trial Attorneys Missouri Central Credit Union Parker Swearngin LLP Rodney Loesch CFP-Waddell & Reed Simmons Bank Spilker McKeone & Nelson PC Technology Plus University of Kansas Edwards Campus Weed Man Wise Wealth

Chamber

Annual Report

2017 Highlights Catalyst Captures Two Awards

The Lee’s Summit Chamber’s quarterly business magazine, Catalyst, was honored with two awards in 2017. The publication was awarded the Chamber of Commerce Executives of Missouri “2017 Award of Excellence” in the special publications category during the CCEM conference held in Branson, Mo. in September. The magazine was then presented with a Gold Philly Award at the Nonprofit Connect 2017 Philly Awards banquet on November 15 at Boulevard Brewing Company. The annual Nonprofit Connect event had fifteen categories to showcase the marketing and communication efforts of over 80 nonprofit businesses in the Kansas City area. The Gold award, designating the highest scoring entry, was given to Catalyst in the “Print/Electronic Magazine” category for nonprofits under $3 million in income.

Welcomed New Staff

The Chamber welcomed two new staff members to the team in 2017. Heather Thompson started at the Chamber in May, bringing 15 years of marketing experience and expertise to the Chamber as advertising account manager. She matches Chamber publications with members for promotion in Catalyst, Visitor Guides, Community Profile and more. Heather has developed integrated marketing plans for companies wanting to mix a variety of communication channels. Sami Dupuis joined the Chamber in September as creative coordinator. She is responsible for designing Chamber publications, working on Lee’s Summit’s tourism efforts to promote the city to visitors and helps with various Chamber events. Sami previously worked for a small greeting card company, Curly Girl Design, as graphic designer and online retail marketer.

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Launched a New Website

In May, the Chamber launched a new website, an initiative recommended by the Technology Task Force in 2016. The site is now completely mobile responsive, meaning it auto-formats to any device (smartphone, tablet, etc.). The new site offers members a more user-friendly experience with updates to the member information pages to include maps, logos and links to view additional businesses. The new system also sends email reminders 24 hours in advance to those who have registered for an upcoming event. The site boasts many added features like new member feeds, volunteer opportunities, event feeds and more. One feature is a newly updated legislative advocacy page showing a live bill tracker to keep closer tabs and get updates on bills during the legislative session. Last, but not least, the new site has allowed for the development of a blog to showcase all of the articles and features from Catalyst, the Chamber’s business magazine.

Facilitated a RecordNumber of Ribbon Cuttings

A record number of Chamber member businesses celebrated ribbon cuttings this year. In total, 60 ribbon cuttings were held, recognizing newly opened businesses or those that had undergone significant renovations, changed ownership or relocated. In addition, ribbon cuttings in 2017 also saw the highest average attendance to date. The Chamber applauds the investments people are making in our community, whether through new ventures, or upgrades to current ones, and hopes to continue the trend moving forward.

2017 CHAIRMAN’S CLUB In 2013, the Chamber Board of Directors established a new reward program for members, called the “Chairman’s Club,” any Chamber member becomes eligible after recruiting a minimum of five new members each calendar year. Each of them, along with a spouse or significant other, will be invited to a special dinner at the end of each year with the Chair of the Board and the Chamber President.

Congratulations to the following members: • • • • • •

Bob Glaser, CommunityAmerica Credit Union John Beaudoin, KC Communications & Media Matters Julia Hampton, Julia Hampton, CPA Clint Haynes, NextGen Wealth Mike Maksin, N2 Publications Joey Zarrillo, Money Mailer of Eastern Jackson County

2017 FINANCIALS $128,518

$56,672

$26,905

$140,890

$87,795 $8,478

$200,880 $108,846

$30,579

INCOME $1,183,895

$48,387

EXPENSES $1,180,240 $477,011

$286,083 $481,163

Annual Gala 5% Membership 40.5%

Oktoberfest 17% Community Marketing 24%

Golf 2.5% Initiatives 11%

$281,982

Annual Gala 2% Membership 4%

Oktoberfest 7.5% Community Marketing 24%

Administrative 40.5%

Golf 1% Initiatives 12%

Operating 9%

LEADERSHIP CLASS OF 2017 The Leadership Lee’s Summit program, sponsored by the Lee’s Summit Chamber, graduated 28 students in 2017. The students completed nine months of leadership training, community service hours and a class project as part of their requirement. • • • • • • • • • • • • • • • • • • • • • • • • • • • •

David Adamczyk, KCP&L Kirby Asplund, Rotary Club of Lee's Summit & The Asplund Group Heather Balbi, Ears of Experience by Heather Balbi Tyler Barr, Tingle Flooring David Bell, Lee's Summit Fire Department Jodi Bell, Lee's Summit Parks & Recreation Dan Boles, Commerce Bank Josh Bryant, Central Bank of the Midwest Tina Chace, Lee's Summit Economic Development Council Michael Childs, Lee's Summit Police Department Michael Dieker, Lee's Summit Medical Center Kelsie Fell, Truman Medical Center Lakewood Todd Haynes, RBC Wealth Management–Haynes Woodward Group Melisa Hendren, Summit Pediatric Therapy Corp. Bridget Herrick, Kansas City Area Transportation Authority Megan Hughes, Lead Bank Joseph Hyde, Edward Jones Susan Krug, Saint Luke's East Hospital Miranda Landstra, City of Lee's Summit–Water Utilities Mike Maskin, Rotary Club of Lee's Summit & N2 Publishing Lauren Moxley Johnson, Tingle Flooring Cynda Rader, Cynda Sells Realty Matt Sanning, Lee's Summit Social Services Rachel Segobia, Lee's Summit Sunrise Rotary Club Dan Shepard, Oak Road Wealth Management Jen Steller, Downtown Lee's Summit Main Street Ashley Walker, ReDiscover Rachael Watkins, Truman Heartland Community Foundation

2017 TRULY THE BEST BUSINESS OF THE YEAR WINNERS Four local businesses were recipients of the Lee's Summit Chamber Truly the Best Business of the Year awards at the monthly membership luncheon on May 19, 2017. • Budget Blinds of Lee's Summit Best in Class 5 or Less Employees • Lee's Summit CARES Best in Class Not for Profit • Neighborhood Cafe Best in Class 6-20 Employees • Lee's Summit Medical Center Best in Class 20+ Employees 1ST QUARTER - 2018 | 43

220 SE Main Street • Lee’s Summit, MO 64063

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