Highlights of the 2023 IHM Annual Educational Conference

The 2023 conference took place at the historic Casablanca Hotel in Grimsby, Ontario. It was a great venue that brought back memories of bygone years. The theme for this year’s conference

“Professional Development – Here’s Looking At You” examined the challenges faced by property managers and provided solutions for the professional and personal toils these challenges take on everyday lives.

There were several new additions starting with a Welcome Reception on Wednesday evening, a business program with plenary sessions rather than concurrent sessions, and a round table session. According to survey results, these changes were very popular with delegates.

Day One – Wednesday, May 10th

The 4th annual golf tournament was held at Chippawa Creek Golf Course with 40 golfers enjoying perfect weather and the camaraderie of fellow golfers.

Then back to the hotel for the Welcome Reception in the beautiful Panorama Room. Golfers, delegates, sponsors and speakers took this opportunity to get together for a casual meet and greet.

Day Two – Thursday, May 11th

There isn’t a better way to kick off the business program than with a dynamic and motivational presentation from Rosita Hall. Her message “Resiliency – A ‘Must Have’ Property Manager Mindset” paved the way for the excellent sessions that followed.

The tradeshow was open throughout the day which gave delegates the opportunity to visit with all exhibitors and learn more about the new services, products and programs they offered.

Two excellent panel sessions followed with experts from the paralegal, property management, community support and human relations fields presenting real-life examples of the daily challenges faced by property managers. These sessions offered solutions to help delegates deal with the impact these challenges have on both their personal and professional lives.

The second day wrapped up with an interactive session on Effective Communication/Relationship Management.

Day Three – Friday, May 12th

The Friday program began with the round table session that covered such topics as Technology Strategies for Operations, Sourcing Amenities, EV Chargers and Maintenance.

This was followed by an excellent presentation on Managing Conflicts and Disputes Effectively by Shawn Conway, a professional mediator.

The closing lunch and award presentations was a time to celebrate some of our successes. The following members received their Service pins…..

5 Year Service Pin:

Nina Busho, AIHM

Pamela Cushman, AIHM

Sunday Oladele Olatunji, AIHM (c)

Andy Rees, AIHM

10 Year Service Pin

Tracey Geddes, AIHM

Lynda Gourlie, AIHM

Valerie Voisin

20 Year Service Pin

Lynn Alexander, FIHM

Ed Cipriani, FIHM

Joanne Kennedy, AIHM

30 Year Service Pin

Kevin McCann, FIHM

Newly accredited members were recognized….

Camelia Sucia, AIHM

Melanie Warrington, AIHM

Anna Orlov, AIHM

Distance Learning instructors in attendance were acknowledged and thanked for their contribution to the success of this program….

Lynn Alexander, FIHM

Pamela Cushman, AIHM

Deborah Filice, FIHM

Francesca Filice, AIHM

Joanne Kennedy, AIHM

Jimmy Mellor, FIHM

A special thank you to the committee members who spent tireless hours planning and executing the 2023 Annual Educational Conference….

Lynn Alexander, FIHM

Deborah Filice, FIHM

Jimmy Mellor, FIHM

The 2023 conference ended with our closing speaker, Jimmy Mellor, FIHM, engaging delegates with his presentation on the importance of effective communication with everyone in our personal and professional lives.

Lots of networking…..

The days were busy but the evenings were left free so delegates could enjoy the many attractions that Grimsby had to offer. u

A Special Thank You to Our Sponsors

Without the support of these companies, the IHM Annual Education Conference would not be possible.

Platinum Sponsors

Gold Sponsors

Silver Sponsor

Bronze Sponsors