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Human rights legislation Compliance with employment legislation
Environmental issues • Recycling policies • Sustainability • Use of packaging • Logistics of delivery, congestion • Use of scarce resources • Pollution • Carbon footprint Economic and political issues • Location of suppliers • Supporting local business • Supporting developing countries • Fair trade • Non acceptance of global agreements e.g. Kyoto Social and community issues • Employing socially disadvantaged and disabled people • Sponsorship • Encouraging education and training • Volunteering
2. Understand the impact of corporate social responsibility policy on different stakeholders Benefits to employees • • • •
Improved working conditions Lack of discrimination Compliance with legislation Whistleblowing policy
Impacts on supply chain • Ethics in production • Responsible sourcing • Reduced transport costs • Reduced carbon footprint • Use of technology in supply chain management Impacts on business performance • Improved sales • Improved profits • Conflicts of interest between stakeholders • Competitive edge Impacts on marketing strategy • Ethical policies • Brand differentiation • Recognition of different cultures • Cause related marketing campaigns • Conflicts • Customers willingness to pay more for ethical products • Shareholders return on investment • Increased costs
3. Be able to make recommendations for responsible business practice Examples of businesses • • • •
Manufacturing Financial services Hospitality Retail
London School of International Business | www.LSIB.co.uk
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