Coaching, Mentoring and Managing Organisational Culture and Behaviour Unit Reference Number Unit Title Unit Level Number of Credits Total Qualification Time (TQT) Guided Learning Hours (GLH) Mandatory / Optional Sector Subject Area (SSA) Unit Grading Structure
D/618/8572 Coaching, Mentoring and Managing Organisational Culture and Behaviour 7 20 200 hours 100 hours Mandatory 15.3 Business Management Pass / Fail
Unit Aims This unit aims to develop learners’ knowledge of organisational behaviour, culture and values and the impact they have on strategy, performance and the development of appropriate cultures; the unit also explores cultural differences and their impacts on coaching and mentoring.
Learning Outcomes, Assessment Criteria and Indicative Content Learning OutcomesThe learner will: 1. Understand how organisational culture can impact on organisational behaviour.
Assessment CriteriaThe learner can: Analyse the concept of culture to organisations. Compare and contrast the characteristics of power culture, role culture, task culture and person culture. Evaluate internal and external factors that could influence organisational culture.
Indicative Content ●
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London School of International Business | www.LSIB.co.uk
Concept of culture: Hall’s (1976) conception of high and low context cultures; Hofestede’s five dimensions of cultural values; avoidance and Confucian dynamism; own cultural identities and backgrounds. Features: cultural and religious beliefs; education; class structure; social priorities in the organisation. Factors: management; leadership; values and traditions; employees; recruitment/retention; diversity of workforce; nature of the business; company values; policies and procedures 20
