Lutheran Social Services of Northeast Florida 2011 Annual Report
In business, when demand for a product is up,
Our model is working at LSS. Donations are up – both monetary gifts throughout all
the price rises accordingly. That, in turn,
of our programs and donations of food specifically at Second Harvest. We take that
stimulates business growth and means good
as affirmation of the work we are performing and its importance in our community.
news for employees and investors. In the
People see Lutheran Social Services as an honorable recipient of their charitable
nonprofit world, when demand rises, it typically
dollars – our mandate to continue doing more to help those in need.
means that the economy is not doing well; bad news for people who find their lives in crisis and are needing assistance. Simply put, times get
and employee wages and benefits. Without donations to keep the lights on and our
tougher and resources are stretched to their
Wayne Rieley President/CEO
While LSS is strong and growing, please remember that we are a business. Like any business, we have to pay for office space, use of computers, marketing our services refrigerated trucks on the road, resources required to achieve our mission of serving
limits – a scenario that requires a creative
people in need run dry.
approach to doing business.
Though the economy has put a tremendous strain on our enterprise, LSS has found
That is where Lutheran Social Services of
ways to turn hopelessness into hope. But we need your help to continue this work.
Northeast Florida has found itself over the last
This annual report tells several stories about how we have helped clients find hope
few years. Since the recession began in 2008, our agency’s demand for services has skyrocketed – specifically at our food bank, Second Harvest North Florida. For example, many people who used
and what you can do to help us in this work. It is the story of volunteers, clients and even nonprofit employees. All of them receive some measure of hope, whether they are helping others or being helped.
to give to Second Harvest now find themselves
We could not do this work without the support of our board members, volunteers
looking for assistance. While demand for services
and donors. Our hope for the upcoming year is that we can continue meeting the
has increased, the sources of revenue to help
“demand” we see in the nonprofit marketplace and create hope for those we serve.
people – corporate, government, foundations and
Jack Parker
Board Chairman
individual donations – have been constrained by the economy. It’s a perfect storm for many nonprofits, some of which have gone out of business because of the stress.
Board of Directors
{
Officers
Members
Chris Haley
Matt Parks
Jack Parker, Chairman
Brooks Andrews
The Rev. Robert Kinley
Kem Siddons, Past Chairman
Dwane Tyson, Vice Chair
Ted Carter, Past Treasurer
Bill Laird
Mark Stevens
Sina Rezaei, Treasurer
Mary Coleman
Roslyn Phillips
Rusty White
Jeanne Maszy, Secretary
Marie Friedsam
The Rev. William Reister
LSS held its inaugural Market Day at the Philips Highway office, a craft show and rummage sale that raised funds for the ACE program and refugee youth. Between this event and another held on Nov. 5, more than $1,000 was raised. Second Harvest hosted a Wine In A Warehouse event for the Jacksonville Council of Supply Chain
Local business leaders were invited to explore
Management Professionals, sharing
the issue of childhood
the organizational vision with key
hunger and its impact on
leaders in the logistics industry.
academic success at the River Club in downtown
Florida’s Dixie Egg
Jacksonville at an event
Company donated 32,400
organized by Second Harvest North Florida. Featured
eggs to Second Harvest
speakers were Vicki Escarra, president and CEO of
North Florida to help
Feeding America, and Dr. John Cook, professor of
families in need, just in
pediatrics from Boston University and the author of Child
time for the Easter holiday.
Food Insecurity: The Economic Impact on our Nation.
February
March
April
International Women’s Day
LSS received $15,000 ‘Economic Bridge
celebrated its 100th
Grant’ from Thrivent Financial for
anniversary with a gathering
Lutherans Foundation to aid efforts to
on bridges around the world.
support basic needs in the community.
Jacksonville women met on
The Church of Jesus Christ
the Acosta Bridge downtown.
of Latter-day Saints (LDS), in partnership with Second Harvest North Florida, the Northeast Florida Red Cross and The Blood
Members of the LSS staff participated in the construction
Alliance, hosted its Third Annual
of a home for a Clay County family as part of ABC’s
Day of Service.
“Extreme Home Makeover” television show.
Second Harvest North Florida and Publix Supermarkets, Inc., announced the roll-out of a store donation program that will generate thousands of pounds of important food resources annually.
Chick-fil-A at Roosevelt Square and Second Harvest teamed up for the fifth straight year to feed hungry children during the summer through the Nourishing Kids Summer Meals Program. More than 1,000 meals for children were generated through in-store donations. The 21st Annual Jacksonville FOODFIGHT, presented by EverBank, raised a record of nearly $100,000 for Second Harvest North Florida while attracting more than 1,200 attendees. The 10th Annual Canstruction event was held at the Jacksonville Landing, resulting in 2,892 pounds of donated food by the design, construction and engineering communities – helping the event reach a 10-year total of more than 100,000 pounds donated to Second Harvest.
May
June
July
Second
The Refugee & Immigration
Harvest
Services Youth and Family
North Florida received 13,000
Services Program held its 11th
cans of Campbell’s Chunky Soup
Annual Summertime Express
to celebrate the team’s second-
camp for refugee youth with
place finish in the 2010 Chunky
two-week sessions in June and July, serving 87 children from
Soup Click for Cans competition.
nine countries. World Refugee Day Stamp Out Hunger, the nation’s largest annual food drive sponsored by The National Association of Letter Carriers, resulted in more than 250,000 pounds of donated food, the equivalent of more than 200,000 meals for people in need. Wells Fargo announced a donation of 20,000 to Second Harvest North
$
Florida and three other Florida food banks as part of the company’s brand rollout celebration in downtown Jacksonville.
2011 Annual Report:
Hop eles sness to Ho p e
3
The Second Harvest North
Bank of America sponsored
Florida Kids Cafe
a back-to-school mobile
Program operated 42 sites
distribution in St. Johns
during the 2011-12 school year
County, providing important
as part of the Afterschool Snack
food resources for low-
Program, a subcomponent of the
income children at South
Child Care Food Program
Woods Elementary School.
provided through the Florida
Feeding America promoted the Third Annual Hunger Action Month.
Department of Health. The Feds Feed Families
Jacksonville
national food drive generated
businessman Bruce
more than 90,000 pounds of
Ganger was named
food donated by the military
executive director
personnel, families and
at Second Harvest
commissary vendors at NAS
North Florida.
Jacksonville.
August
September
Map The Meal Gap study was released
The LSS Refugee Youth &
by Feeding America, which indicates
Family Services Program
more than 342,000 individuals are food
partnered with the UNF
insecure in the 17-county area served by Second Harvest North Florida, including 117,000 children.
Second Harvest executive director Bruce Ganger was named as head of the Jacksonville Food Policy Council, which brings together stakeholders from diverse food-related sectors to examine how the food system is operating and to develop recommendations on how to improve it for the benefit of our community.
October
Freshman Honors Program to help create acculturation and mentoring opportunities for refugee youth in fall 2011 – including soccer competitions and lessons,
The Refugee & Immigration Youth and
holiday parties and other activities
Family Services Program unveiled its 2011
held throughout the fall.
art gallery featuring art and photography created and captured by youth participating
Third Annual First Coast AIDS Walk
in the Summertime Express youth camp.
was held at Riverside Baptist Church.
LSS held its annual volunteer appreciation event at the Haskell Building.
Second Harvest held the annual Member Agency Conference at Household of Faith Church.
Jaguars Family Food Drive, sponsored by Winn-Dixie, netted 74,877 pounds in food
The LSS AIDS Care & Education
donations and 2,500 in monetary donation
Program (ACE) was honored as
$
Provider of the Year in north Florida,
over six weeks.
as voted on by clients, at the annual
A Red Tie Affair raised $800 in support of
World AIDS Day Luncheon.
the LSS ACE Program.
LSS sponsored the 2011 Teddy Bear Touchdown
The fourth Hero Central 27th Annual Empty Bowls Luncheon set record marks
First Coast News and
for attendance with 1,400
Publix, generated nearly
and funds raised with more
37,000 meals for people
than 81,000.
in need on the First Coast.
$
November
children affected or infected by HIV/AIDS.
December
Lift Up America and
Community Safety Net Fund at The
the Jacksonville
Community Foundation awarded
Jaguars teamed up
Second Harvest with $110,400 for
with Tyson Foods, Inc. to distribute
event benefiting 50
Food Drive, presented by
purchase of mobile pantry truck.
30,000 pounds of protein to more than 30 Second Harvest agencies.
2,500 Thanksgiving meals – complete with frozen turkeys and all the fixins’ – were distributed in less than three hours at a special mobile pantry event at EverBank Field. The event was sponsored by Black Diamond Performance Reporting. Jacksonville Jaguars teamed with Second Harvest for third consecutive year to distribute Christmas joy to local families in need – delivering 1,000 holiday meal boxes. Second Harvest provided emergency water relief to Mondex community in Flagler County – delivering more than 420,000 pounds of potable water.
2011 Annual Report:
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Refugee & Immigration Services
Lillian and Jorge Gutierrez left their home and careers in Cuba in 2011 so that their son, Adrian, would have a better life. Now an active five-year-old with dark brown eyes and hair, Adrian suffers from autism. His health concerns and the fact that Cuba has only one school that works with autistic children, made the decision to leave easy for the Gutierrez family. Their journey, however, has been difficult and trying. They came in March through a government program that allows Cuban citizens to join family in the United States. “At the Miami Airport, we were assigned a refugee agency to work with us,” said Lillian. “That agency said that they were too busy to help us because they were working with so many Haitian refugees.” So the Gutierrez family journeyed to Jacksonville and lived with family members for several months. When Lillian tried to better her English speaking skills with a class at Florida State College at Jacksonville, she learned that there was another organization, Lutheran Social Services, that could help. She took a bus and walked two miles with little Adrian to reach the LSS doors on Philips Highway. “Galina (an LSS case manager) and the LSS people were the first people I met in Jacksonville who were warm and friendly,” she explained. “They helped Jorge get permission to work, helped find him a job, arranged for Social Security and Medicaid help for Adrian. “I work at Pollo Tropical now,” said Jorge, “and Adrian goes to school and is in a special class. Life is hard here. We miss our house in Cuba, but I know if I have any problem that I can call Galina and she will help.”
Help Create Hope
Donate Funds and/or Goods...
LSS works with refugee families from around the globe. They all need a place to live, home furnishings, clothes and a job. Donations to The
“Galina at LSS was able to get us p ermission of employment documents and Lou is helped m y husband find w ork.” -Li llian Gutier rez
Sharing Place Thrift Store help with the home furnishings and clothes. Cash donations to the Refugee & Immigration Services program will help the program stock its shelves with a variety of emergency items that the refugees need when they get to northeast Florida.
AFGHANISTAN
HAITI
CUBA
IRAN
In 2011, LSS Refugees Came From 17 Countries
13
ERITREA
9
69
BHUTAN
49 BURMA
44 SUDAN
117 NIGERIA
COLOMBIA LIBERIA
2
IRAQ
10
2
1
1
5
DEM REP OF THE CONGO
17
664 ETHIOPIA
BURUNDI
8 ZIMBABWE
ARGENTINA
3
1 In 2011, the support LSS provides for refugee children increased dramatically after LSS was awarded a student impact grant from the Department of Children and Families, allowing the LSS staff to provide more in-class tutoring.
soon as possible, especially since cash assistance may be
Director: Barbara Carr
as little as $180 a month for a single person. LSS conducts
Founded: 1980
short-term training in a variety of job skills areas including
10-11 Expenses: $1,976,195
hotel housekeeping and restaurant services. Some of the support offered includes resettlement services,
is one that LSS and its Refugee & Immigration Services
employment services, career laddering, refugee youth and
program have managed thousands of times since 1980,
family services and integration assistance. Employment
when the program first opened its doors. The goal is and
services include up to 60 months of assistance to help
always has been to create self-sufficiency and an easy
refugees achieve economic self-sufficiency. Career
transition into a new life and culture.
laddering helps refugees with professional experience
conveniently located near public transportation and a grocery
A refugee is someone who has been forced to flee his or her country because of persecution, war, or violence. A refugee has a well-founded fear of persecution for reasons of race, religion, nationality, political opinion or membership in a particular social group. Refugees cannot return home or are afraid to do so. War and ethnic, tribal and religious violence are leading causes of refugees fleeing their countries.
Because refugees receive only up to eight months of cash assistance and Medicaid, they must plan to find a job as
The process of resettling a refugee – or refugee families –
LSS will initially take the refugees to a place to live that is
Refugee & Immigration Services Program
develop a career path. There is also academic support for children and cultural orientation.
store. The second day they are in the United States, refugees
Several of the refugees who have come to the United States
begin orientation. With a staff that can speak 17 languages
and received assistance from LSS now work with the
along with available interpreters, LSS will arrange for the
organization helping others get acclimated.
11-12 Budget: $1.915,447 10-11 Refugee Resettlements: 183 Number of Employees: 32 10-11 Employment, Integration & Youth Clients: 832 For more information, call 904.448.5995 or log on to lssjax.org
refugee to receive eligible benefits. That may include enrolling children in school, health screenings, young males enrolled in selective service and permission to work forms. 2011 Annual Report:
Hop eles sness to Ho p e
7
Tom Culverwell, the director of the food pantry at Trinity Lutheran
Second Harvest North Florida
Church, likes to describe what he calls the “miracles on Park Street.” Those miracles helped the pantry distribute more than 218,000 pounds of food to 33,330 people in 2011. It’s a far cry from the year 2006 when Tom started the church’s outreach program. Back then the pantry was only open a couple of days a week and distributed just 14,970 pounds of food. “Like the Bible said, we all have different talents, and mine is administration,” said Tom, a former Navy administrator. “I take care of scheduling volunteers, raising funds, the City of Jacksonville grant reporting and a small grant from ELCA’s Domestic Hunger program.” There are 27 volunteers that now staff the food pantry, which is open six days a week and Wednesday nights. Tom knew that 15 percent of his clients were working poor, so he established the night and Saturday hours to help them. He reports he couldn’t do it without the help of Second Harvest North Florida. Volunteers receive training on how to gather food at the food bank, and the church also participates in the bulk purchase program. In addition, Second Harvest loaned a commercial refrigerator and freezer to Trinity Lutheran to handle the fresh and frozen foods. The volunteers fill the bag first with basic items such as crackers, soups, macaroni, canned fruits and vegetables, and then add extra items that may be available in the pantry. “I always tell my volunteers not to judge,” he added. “You never know what kind of difficulties a person is going through.
“The m em bers of Trinity Lutheran are very s uppo rtiv e and we also get donations fr om Riversid e Presby ter ian. Jus t the other day I hear d of a youth group that is r aising ‘d im es for dinners’ .” -To m Cul v er w ell
Help Create Hope
Monetary Donations...
To create more miracles, Second Harvest needs cash donations. For every $1 donated, seven meals can be created for people in need. All the food pantries have seen a tremendous demand for food over the past several years as the economy has struggled. To learn more about how you can help create hope for others through your donation of time, funds or voice, visit us online at WeNourishHope.org
Second Harvest North Florida
No one stretches a dollar like us. For every dollar donated, we are able to generate seven meals, much more than if you To see more on the impact your donation makes, visit wenourishhope.org/onedollar purchased at a store. Feedi ng Kids
Feed ing Families
Feeding Senio rs
Feeding Ho meless
1 provides lunch for one child for one week
$
1 provides dinner for a mother, father and five kids
$
1 provides breakfast for one senior for one week
1 provides dinner for one homeless person for one week
$
Food is the first need for each of us – and yet so many in north Florida are going without regular meals each day.
$
maximize their resources to serve those in need. Organizations
11-12 Budget: $4,087,264
like the Salvation Army in downtown Jacksonville get more for their money when they shop with us. In an economy like ours, every dollar saved counts. Because those partners are not just serving food, they’re delivering hope.
than 117,000 of those are children.
Second Harvest thanks Winn-Dixie, Wal-Mart, Target, Publix, Food Lion, Sam’s Club, Whole Foods and Save Rite for the millions of pounds these retailers donate each year. Just as
Second Harvest distributed more than 20 million pounds
important is the more than 2 million pounds of produce local
of food this past year – the equivalent of nearly 17 million
farmers have donated to us.
meals. Yet it was only enough to meet half of the need in north Florida. Despite tripling the amount of food circulated through the community over the past three years, there are still working people, children and homebound elderly who are hungry as you read this. Our goal is to distribute 40 million pounds per year by 2015, but it will not be easy.
Founded: 1979 10-11 Expenses: $$6,315,614
The mission of Second Harvest North Florida is to end more than 342,000 individuals who wake up each
Director: Bruce Ganger
basis. It is the partnership with us that enables them to
hunger across the 17 counties it serves and reach the morning feeling the effects of food insecurity. More
Did You Know? Last year more than 3,700 volunteers donated 24,398 hours of their time at the food bank. Without those extra arms and legs, we could not serve the hungry. During the same time frame, we raised $1.65 million in private contributions from generous individuals, companies and foundations.
Number of Employees: 27 Pounds of Food Distributed in 2011: 20,044,625 For more information, call 904.353.3663 or log on to wenourishhope.org
It seems simple – we get food, we sort food, we distribute food. But to do more of it we need to increase our capacity with more trucks, a bigger warehouse, more direct mobile distributions in needy neighborhoods, and assist our agencies with their capacity as well. We can improve the standard of living in north Florida one family at a time. We
Second Harvest has an established network of 450 agencies
are excited about where we are headed, and we look
including churches, neighborhood food pantries and civic
forward to having your help.
groups that directly serve those who are hungry on a daily 2011 Annual Report:
Hop eles sness to Ho p e
9
AIDS Care & Education
That is what Richard “Dab” Garner says about his volunteerism and advocacy for people with HIV/AIDS. The former national AARP AIDS
“I m ade a promi se to Candace that I would m ake other ki ds like her feel special.” -Dab Gar ner
spokesperson and founder of Dab the AIDS Bear Project has worked tirelessly on the HIV/AIDS health issue. He moved to Jacksonville in 2003 and met with the ACE staff at Lutheran Social Services. “I was tremendously impressed with the high quality of service and compassion that they had for their client base,” he explained. They, in turn, were impressed with Dab. Dab started the AIDS Bear program by giving Teddy bears to friends who were hospitalized and lonely. When his goddaughter, Candace, who was born with AIDS, pronounced “dad” as “Dab” when talking to Richard, a new name was born. Today over 20 cities in the United States and 12 foreign countries participate with a Dab the AIDS Bear program. During the holiday season, organizations conduct Teddy Bear Touchdown parties for children with the disease. This past year, LSS’ ACE program hosted 50 children at their party. Dab’s lifework has been for the cause. He speaks at conferences, health fairs and advocates for funding for people with HIV. He pointed out that the federal Ryan White Act has a program called ADAP which provides HIV medications for those who can’t afford them; however, Florida has 1,600 on their waiting list for help. “I don’t view myself as a hero,” he said. “Having seen so many friends die from AIDS, there is no way I couldn’t do what I do.”
Help Create Hope
Donate, Volunteer & Advocate...
Dab knows that monetary donations are necessary for successful outreach like LSS’ ACE program as well as his Dab the AIDS Bear Project. But he also reminds those without extra income that volunteers are necessary for every program to function. Finally, he asked for advocacy to let elected officials know that there is a funding problem regarding the ADAP program.
6,573
{
people in Duval County have AIDS 71% are male, 29% female 165 are under the age of 19
{
people in Duval County have HIV 61% are male, 39% female 166 are under the age of 19
2,495
Data source: Area 4 Surveillance Report, November, 2011
Unfortunately, the HIV and AIDS populations in northeast Florida continue to grow. And with that expansion there is a waiting list where 1,800 people need help with affordable HIV medications. Medicines can cost up to $4,000 a month if an individual is
The ACE program at LSS has 15 employees who help manage the case load. This may involve securing medical and dental
AIDS Care & Education HIV is the human immunodeficiency virus. It is the virus that can lead to acquired immune deficiency syndrome, or AIDS. CDC estimates that more than 1.5 million people in the United States are currently living with HIV or AIDS. HIV damages a person’s body by destroying specific blood cells, called CD4+ T cells, which are crucial to helping the body fight diseases. Learn more at www.cdc.gov Director: Heather Vaughan
care, food stamps, emergency food and clothing, housing
Founded: 1992
assistance, substance abuse treatment, mental health
10-11 Expenses: $678,674
services, legal assistance, support groups, educational materials, job placement, GED and continued education. When a Duval County resident is diagnosed with HIV/AIDS,
11-12 Budget: $826,885 Number of Employees: 15
without health insurance. The disease and its treatments
he or she can come to LSS and receive a Ryan White financial
10-11 Clients: 998
often cause other side effects that need care. But help is
evaluation to determine if they can afford medical care. The
provided through the LSS AIDS Care and Education program
majority of the people who are served by the LSS program are
(ACE). Since 1992, ACE has been serving this very diverse
on disability, which only pays them $12,000 a year or less. As a
population which includes single women, men, communities
For more information, call 904.448.5995 or log on to lssjax.org
result, they need assistance with medical care costs. Even those
of color, the homeless, and racial/ethnic minorities.
who are working often cannot afford the expense of medicines.
The ACE program works in conjunction with federal programs
In 2011, the ACE Program received a Public Service Grant
such as the Ryan White Act (named after a young man who
from the City of Jacksonville for the first time – $25,890 to
contracted and died of AIDS from a contaminated blood
educate and counsel newly diagnosed Duval County residents.
transfusion). The services include Ryan White case management, Ryan White Mental Health, Project AIDS
In May, LSS case managers attended medical case
Care (Medicaid case management), housing opportunity
management training, sat for a certification examination
for people with HIV and AIDS, and a food pantry.
and passed. As a result, the program is now authorized to pursue medical case management dollars. 2011 Annual Report:
Hop eles sness to Ho p e
11
Representative Payee Services
Joe Parrish was in the tire business all his life. Whether it was retail, commercial or wholesale, he knew tires. The Arkansas native has lived in the Jacksonville area for more 30 years. He’s retired now, and much of his family has passed on. But there is another family that is looking out for him – the people at the Lutheran Social Services Representative Payee program. “I’ve been associated with Rep Payee for eight years,” he explained. “Since 2003 they have always been there for me. Any problem or anything that I ask of them, they have come through for me.” And that is why Joe calls Rep Payee indispensible. They have taken a load off his mind about knowing that bills will get paid. “I like that when I have a check from Lutheran Social Services, I know that it is in good-standing,” he added. “I know that my bills will be paid in a timely manner. I can’t imagine life without them.” The local Social Security office assigned Joe to LSS’s Rep Payee program because of a personal situation at the time. Though it was originally the choice of Social Security, he couldn’t be happier to have found the program, especially LSS employees Melody and Bobbie. “They worked with me when I had an emergency and needed to see a dentist,” said Joe. “The dentist office called Rep Payee and Bobbie sent them a promise to pay them. That was a huge thing for me personally. Because of that I was able to be seen by the dentist.”
Help Create Hope
Monetary Donations...
Though clients of Rep Payee contribute a small fee for the services, Lutheran Social Services needs additional donations for infrastructure
“ I w ould tell anyone that they are wonder ful and cr edible - I don’t have a wor ry. They hav e helped me when there w as a cr itical need.” -Joe Par ris h
that allows staff to do their job. The program helps those receiving government funds such as Social Security or Aid to Families Dependent Children (AFDC) manage and pay their bills. Other benefits handled by the program include Veterans Administration, railroad retirement pensions, private pensions and widow annuities.
Compensation for the LSS Rep Payee program is just $37 per month per person served. If a person is living in an assisted living facility, he or she doesn’t pay a fee because of a contract LSS has with the Department of Children and Families that handles payment.
1% 2% 15%
Effectively and consistently paying bills is imperative to provide for life’s basic needs – beginning with shelter, food and clothing. Yet some of Jacksonville’s most vulnerable residents have difficulty doing that each month.
464 male clients
81%
Representative Payee Services 414 female clients
Ages 0 - 4 12 clients
Ages 5 - 17 20 clients
Ages 18 - 59 710 clients
Ages 60+ 136 clients
program – those who are assigned through a case manager, physician or family member, who determines that they need help, and seniors who opt in to the program to help manage their financial affairs. The majority of LSS Rep Payee clients are assigned. In such cases, a family member might determine that a senior
There are many reasons – mental illness, physical illness,
member of the family does not seem to have the mental
homelessness, young children who have no grasp of financial
competency to manage his or her budget. This can be
matters, or seniors who no longer feel comfortable managing
especially true if the family finds that prescriptions aren’t
the often complicated financial processes in today’s world.
being filled or that the senior member is being coerced to
The Representative Payee (Rep Payee) Program in its most basic function helps prevent homelessness, children from
spend money on unneeded or unwanted items. Another example may be a dependent child who is receiving Social
A representative payee is an individual or organization appointed to receive retirement or other benefits for someone who cannot manage or direct someone else to manage his or her money. The main responsibilities of a payee are to use the benefits to pay for the current and foreseeable needs of the beneficiary and properly save any benefits not needed to meet current needs. A payee must also keep records of expenses. The law requires most minor children and all legally incompetent adults to have payees. Director: Jerome Crawford Founded: 1995 10-11 Expenses: $370,397
Security benefits. The child will not be able to manage
11-12 Budget: $490,293
funds or pay bills.
Number of Employees: 8
additional burden on community and government services,
After the case manager, physician or family member reviews
as well as families of the individuals who are impacted.
need, the family must go to the Social Security Administration.
10-11 Clients: 878
being abandoned and seniors from going without their prescription medications. Such scenarios would place an
Established in 1995, Rep Payee Services at LSS has eight staff members who served nearly 900 people in 2011. Those people receive money totaling $8 million, which includes
Normally this is done after a physician signs off on their incapability to manage their own funds. For LSS’ other clients, we partner with Elder Source to provide
Social Security benefits, disability income, pensions, Veterans
a senior asset protection plan which puts seniors on a budget,
Administration money and railroad retirement funds.
pays their expenses and gives them appropriate spending
The program works closely with area case managers and the
For more information, call 904.448.5995 or log on to lssjax.org
money. The program launched in 2011.
Social Security Administration to provide much-needed services. LSS has two types of clients participating in its Rep Payee 2011 Annual Report:
Hop eles sness to Ho p e
13
Imagine going shopping on a regular basis, making many purchases,
The Sharing Place
but not keeping the items for yourself or giving them to friends or family. The purchases, instead, are used as donations for families and children in need. That’s what Fatima Sandage does weekly. And she wants others to join her in the shopping. The former LSS employee lives in the neighborhood where The Sharing Place is located. She is a regular buyer there for others. “I remember when LSS was downtown,” she explained. “I worked there 25 years ago and handled translations of refugees from African countries. I was born in Africa so I can speak many of the languages.” Her work with LSS and her passion for helping others is what led her to shop at The Sharing Place. “This is the best place to reach a lot of people in need,” she adds. “I get items cheap and especially look for things like schoolbags for children and dictionaries for the refugees.” Fatima loves the people who work at The Sharing Place. They know that she donates her purchases to other nonprofits including the Kennedy Community Center and a senior citizens center. Her shopping favorites are actually whatever the nonprofits she supports needs. She encourages everyone to donate to The Sharing Place and help complete the circle by buying items for other nonprofits.
Help Create Hope
Donate, Volunteer & Shop...
The Sharing Place is in need of donated items ranging from furniture to clothes to books to household items. The items are often used to help
“The Sharing Pl ace is the b es t p lace to reach a lot of peo ple i n need. I can g et things fo r people in need and only pay $ 1 or $ 2 an item .” -Fati m a Sandag e * Fatima is not pictured.
refugees coming to Jacksonville since they leave their homeland with little more than the clothes they are wearing. Money generated from the sale of items also helps LSS’ programs. So donate, volunteer and shop. You will be seeing Fatima Sandage there regularly!
FY 10/11 $
FY 09/10
61,482.42
$
53,832.73
1 6 in
Adults Shop at a Resale Store
The Sharing Place To make a donation to The Sharing Place, call Linda Hale at 904.448.5995. The store is open Monday through Saturday from 9 a.m. to 5 p.m. For more information about The Sharing Place or specific items that are needed, call 904.446.9560. Director: Jerome Crawford
Source: AARP Jan/Feb 2012
The Sharing Place Revenue
Founded: 2008 10-11 Expenses: $67,722 11-12 Budget: $117,769
The Sharing Place is a bargain hunter’s dream. There are unique items displayed throughout the store and prices that can fit just about any budget. The store, which is open Monday through Saturday, is a
that each refugee receive a plate, cup and cutlery to start their new life in the United States. The Sharing Place helps mitigates the expenses for LSS by providing donated goods to their refugee clients. Refugee housing setup begins with a delivery of furniture by The Sharing Place staff and then volunteers helped complete the process either through
place where people can donate gently used or new clothes,
Sharing Place personal items such as dishes, towels,
furniture, or housewares. But The Sharing Place is more than
toiletries and blankets or through donations.
a store for those looking to snag a bargain. For the refugees and immigrants who work with LSS Refugee & Immigration Services program, it can be a lifeline. The refugees who come to the United States usually arrive with just the clothes on their back. As they try to make their way in a new environment, they often work for minimum wages. They need to establish the basic necessities of life in order to function. Over the last two years, The Sharing Place has contributed the equivalent of $72,608 to the RIS program as part of the resettlement process – saving those served by the program significant costs as they begin their new lives.
Number of Employees: 2 Cash Value Provided to LSS Programs: $20,711.85 For more information, call 904.448.5995 or log on to lssjax.org
ACE program clients have similar needs. Since many of them receive Medicaid and/or disability benefits and so many of their medications are extremely expensive, The Sharing Place can provide a lifeline for their needs. Additional dollars made through the sale of items also help fund all the LSS programs. In 2011, The Sharing Place enjoyed its most profitable year to date – showing nearly 62,000 in revenue, a 14 percent increase from 2010.
$
In addition, The Sharing Place featured a pair of outdoor fair events in 2011 – holding Market Day in April and November. The two events, which feature booths, arts & crafts and
Barbara Carr, the head of the LSS Refugee & Immigration
children’s entertainment, resulted in more than $800 raised
Services program, remembers when there was a requirement
for LSS. Future events are planned. 2011 Annual Report:
Hop eles sness to Ho p e
15
Way 1% United 82,272 $
1
<
%
26,947 Misc./Investment $ 127,344
Sales/
2 Events 170,945 2% Special
As s ets
Fees 8% Sharing 858,092 $
$
Current Assets Cash and cash equivalents
$
Cash – restricted
$
4
1,237,913
Fees % Program $ 422,396
1,281,491
Accounts receivable – service
84,421
$
Accounts receivable – funding
Contributions 15% Private 1,566,029
433,951
$
Pledges receivable
$
38,143
$
Inventory
952,001
$
Prepaid expenses
88,052
$
Total Current Assets
$
Land, buildings and equipment, net
$
State & Local Grants 68% Federal, 6,885,116
4,115,972
$
2,634,822
Cash and cash equivalents – restricted
261,573
$
Pledges receivable, net
34,978
$
Investment in externally managed trust
Total Assets
Income % Rental $
125,562
$
* This chart does not include $18,874,859, which represents the value of in-kind contributions from food donations and other non-monetary donations to LSS and its programs.
$
7,172,907
Liabilities and Net Assets
Development Property Management 4% Resource 2% LSS 411,783 222,310 $
Current Liabilities Accounts payable
$
Accrued liabilities
$
Deferred revenue
$
7%
156,506
1%
483,079
108,440
Deposits held for others
1,281,491
$
Total Current Liabilities
2,029,516
$
$
Administration $ 741,102
The Sharing Place $ 67,722
Accounting 1% Non-Profit 13,906 3% Representative Payee 370,397
<
$
$
Net Assets Unrestricted: Undesignated
4,331,547
$
Board designated
$
Second Harvest
Florida 58% North 6,315,164 $
*
31,391
$
Total unrestricted
4,362,938
$
Temporarily restricted
780,453
$
Total Net Assets
Total Liabilities & Net Assets
& Immigration 18% Refugee 1,976,195
5,143,391
$
AIDS Care
Education 6% &678,674 $
$
7,172,907
View a complete list of corporate, foundation, organization and individual donors to Lutheran Social Services in 2010-2011 online at lssjax.org
* This chart does not include $18,760,111, which represents the value of in-kind donations from food donations by retailers, individual donors, farmers and other sources.
4615 Philips Highway, Jacksonville, FL 32207 | 904.448.5995
lssjax.org Senior Staff R. Wayne Rieley, President/CEO Jerome Crawford, Vice President for Operations Karen Rieley, Vice President for Advancement Bruce Ganger, Executive Director â&#x20AC;&#x201C; Second Harvest North Florida Richard Mochowski, Controller Eileen Nelson, Human Resources
Credits Publisher: Karen Rieley, Vice President for Advancement Editors: Tom Strother, Director of Communication; Amy Rankin, Cause to Communicate Layout: Janelle Jordan, Cause to Communicate Photography: Chris Viola, Feeding America, Dan Van Slyke, Chelsea Photographic, LSS staff