BUSINESS PROFILE

LW Business Operations Inc. (LW) is a focused operational planning, design, and management firm specializing in large-scale and mixed-use facilities in the entertainment and leisure segments of the industry, both domestically and internationally. From theme parks to cultural attractions, to sports facilities, night clubs, theaters, restaurants and bars, and family entertainment centers, we serve a variety of clients in every area of planning a successful operation Key in our planning orientation is the successful integration of the creative with the functional, designs that work during the peak and off-peak realities of the business cycles, and spaces that efficiently function and accommodate flexible needs for special events and future growth

Led by Lawrence Wittenberg with over four decades in the industry in both management and consulting capacities, LW is a boutique firm that has long held associations with highly experienced expert individuals and firms in all operating areas: Guest Services, Admissions, Safety and Security, Organization Structure, Recruiting, Management and Line Operations Training, Manpower Loading and Scheduling, Standards of Execution and Standard Operating Procedures, Employee Services, Cleanliness and Sanitation, Trash and Recycling, Repair and Maintenance, Food and Beverage, Retail Development and Merchandising, Marketing and Sales, Operating Systems and IT, Financial Budgeting, Reporting, and Performance All guest and staff touch points of the operation are covered for both front-of-house and back-of-house areas.

Our associate firms have decades of on-the-ground line and corporate profit and loss experience in departments including: All Line Staff Operations, Human Resources, Sales and Marketing, Food and Beverage, Retail, Ride Systems and Maintenance, and Finance and Administration Associate firms are based in the USA along with Beijing and Shanghai operations and marketing firms

Starting with market and financial feasibility studies reviews then following with the master plan, design program, and services and guest flows, integrated input is provided through all phases of documentation, designs are optimized for the most efficient positioning, sizing, and functionality with the creative, facility, and area development designers and architects. Guest experience and operating business intelligence are incorporated into the drawings at all phased levels of design.

All areas of operations planning; owner furnished FF&E, operations development, recruiting, staffing, and training, soft and grand opening, and operations oversight follow. Ongoing operations assessments and improvements are also available.