
5 minute read
BUSINESS OPERATIONS PLANNING & DESIGN
OE Experiences
Pre-design operations planning for themed concepts – specialty ice cream, immersive bar, and dinner/show experience.
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Margaritaville Caribbean Group
- Master food & beverage planning and program for a new exclusive island cruise ship port development in the Bahamas
- Food concept planning and development including kitchen design, menu, and recipes for a new full-service brand based on an international Jamaican music icon.
Paramount Parks & Resorts
Programming, concept development, and schematic planning and design for food service, retail, operations, and guest services for new theme parks in Yunnan Province, China, and in Bali, Indonesia.
Medici XD
New specialty ice cream concept development integrated in a highly themed and character driven experience environment. Onsite product production, creatively themed offerings.
Scenario/Sony
Business review of market and financial feasibility for new concept in Chicago metro area Coordination with design and architecture firms with program and operations planning considerations.
The Neverlands
Comprehensive planning and development of operations for a highly creative, mixed-use attraction with multi-daypart environments that includes cultural and historic spaces and artifacts, live performers, high-end bars, food concepts, sophisticated dining packages, and unique catering and party opportunities. Downtown Los Angeles location.
Lost Island
Integrated operating concept, master plan, and schematic design optimization for new domestic theme park in Iowa.
Silkroading, Beijing Ltd.
- City re-development feasibility, business, and master plans integrating new museum, theme park and hotel, and transportation hub with renovations to existing retail/dining/entertainment center, tourist temple, farm operations in Shandong Province.
- Operations concept planning, schematic design optimization, and operations planning and development for corporate/manufacturing tour in Shandong Province.
- Master plan programming and operations for new cultural landmark on the Silk Road.
- Business, tourism, and master plan concept integration of three historic cultural sites on the Silk Road in Dunhuang and Guazhou, China.
- Operational planning and design optimization for concept, master plan and schematic phases for mixed-use development containing indoor theme parks, chateau and castle, observation tower, French hamlet, and vineyards and gardens in Yantai, China.
King Bear Films, LLC
Market, financial feasibility, and operational planning for iconic new integrated entertainment, retail, F&B, and hotel complex for Asian markets.
Katmandu Group
Site review, assessment, and preliminary programming for addition of entertainment park to existing mall operation in Punta Cana, Dominican Republic.
Patriot One Entertainment, LLC
US military base music festivals development as President and COO.
Warner Brothers International Recreation Enterprises
Owner representative on master planning, programming and design optimization for operations, food service, merchandise, and games for new theme park in Madrid, Spain
Parque Tematico de Occidente
Lead role as owner representative for all aspects of Mexican theme park development.
Universal Studios
- Key restaurant concept review, programming, and space planning recommendations for new Orlando park.
- Concept program development, revenue, and operating areas, for new European theme park.
- Owner representative in operations, food service, merchandise, games, tech services for new theme park concept in Singapore including programming, design input, and pro forma development.
- Concept development, master planning and operations design lead as Director, Food Service Development, for Islands of Adventure theme park including twenty-eight food concepts, operations, and support planning.
Madison Square Garden & Paramount Theater
Master planning, design and operation of food service, merchandise, and clubs as Senior VP. Includes sports bar, luxury suites, premium seat service, high-end restaurant, catering, fast food, hawking, and retail store and product development.
Radio City Music Hall
Renovation master plan review and development for food and merchandise for historic NYC venue.
Carowinds / Cedar Fair
Initial concept planning for major food location at theme park in North Carolina.
Gold Rush City / Califia Development Group
Operations, food service, merchandise, games and maintenance lead for master plan, concept, and program development for prospective Northern California park as part of a regional city development.
Delaney-Harmon Group
Operational planning and programming for Korean theme park.
Damron Design
- Food, merchandise, operations program for Fantasyland Healthpark in Beijing, China.
- Operations core team lead in project approach development for Monkey Kingdom Resort in Changsha, China.
- Concept plan review, input, and financial forecasting for major mixed-use development in Dubai.
- Event sponsors and suites concept programming and pro-forma development for Bearfire Mountain Resort.
- Feasibility plan input and review, operating schedule, special events and attractions planning and programming, ticket model development, sponsorship, and cabanas/suites programming for new mixed-use participative sports development in Northeast US.
- Concept plan review and input, and financial forecasting for new children’s play concept.
- Food service concept development and programming for Cape Cod merchandise outlet institution
Oz Entertainment Corporation
Owner representative for programming and operations for food service, merchandise, games, operations, and maintenance areas for a new regional theme park in Kansas
Chimera Group
Operations, retail, and food service review for new theme park in Dubai.
Hettema Group
Retail and food service review and programming recommendations for retail-diningentertainment center segment of major themed development in Dubai
Universal Creative
Concept input on food services for CityWalk, Orlando.
Landmark Entertainment Group
Food service concept development, schematic, and design development for German entertainment center
Cuningham Group
- Operational planning and materials handling for retail, dining, and entertainment center in Spain.
- Food service concept designs for mixed-use concept in Austria.
House of Blues Entertainment, Inc.
Front-end planning, programming, and peer review of all operational aspects for new blues club and restaurant.
USC Events Center / University of Southern California
Food service planning including concept development, master planning and programming.
Oregon Arena Project (Rose Garden) – Portland, OR
Fast food design peer review, staffing planning, and pre-opening expense budgeting.
Kiel Center – St. Louis, MO
Peer review of food and merchandise designs Club operations recommendations Beverage sponsor requirements Self-operation versus management company analysis.
OPERATIONS - MANAGEMENT, IMPROVEMENTS, DUE DILIGENCE
Premier Parks
Food & beverage operations assessments and recommendations for profit, facility and service improvement at theme and water parks in Houston, Phoenix, Honolulu, Denver, Toronto, Palm Springs, Hot Springs Arkansas, and Seattle.
Delaware North Companies Sportservice
Food service, retail, suites, and club operations leadership as COO for twenty-nine major league sports franchises covering MLB, NFL, NBA, NHL, and MLS and over twenty other operations including Minor League Baseball, Spring Training, Minor League Hockey, amphitheater, expo centers, flea markets. Annual revenues over $750 million.
Six Flags Theme Parks
- Operating leadership of thirty-five park food departments, master planning, facility design and profit driver programs as Corporate Director of Food Service for US, Mexico, Canada, and Europe.
- Operations and planning as Manager, Food Service, Magic Mountain, California.
AECOM / ERA
Profit benchmarking study as part of acquisition report for major theme park purchase.
Intra-Asia Entertainment Corporation
Operating review and master planning input for food, merchandise and games for Fuhua Theme Park in Weifang, China.
United States Space and Rocket Center
Food service operations review and revisions to circulation, queuing, menus, graphics, pricing, food delivery.
Universal Studios
Comparative Orlando market food service pricing study and analysis for Universal’s local theme parks with recommendations on strategic direction.
BB King’s Blues Clubs
- Planning, design, development, and operation of clubs in CityWalk, Hollywood as Chief Executive Officer
- Company expansion sites research and management of Memphis operation.
Madison Square Garden & Paramount Theater, NYC
Master planning, design and operation of food service, merchandise, and clubs as Senior Vice President Sports bar, luxury suites and premium seats, high-end restaurant, catering, fast food, hawking, retail store and product development.
Paramount Communications
Retail, food, games due diligence lead for purchase of Kings Entertainment Parks chain.
Capital Centre – Washington, DC
Renovation concept development for food service for ongoing operation.
Lincoln Park Zoo – Chicago, IL
Food service review and new facility charrette and plan.
Six Flags Over Texas Fund
Food, merchandise, and games lead – due diligence and transition planning.