NAFG09

The Industry’s Largest and Best Gathering of Fleet Managers!

Show Guide & Final Program for NAFA’s 2009 Institute & Expo

April 25-28, 2009 New Orleans Morial Convention Center New Orleans, LA 6

Expo Floor Plan

9

Events & educational sessions

13

Interview with Keynote Speaker

19 List of Exhibitors

®

Delivering Cars, Trucks & Buses Faster, Safer and On Time New Oversight/New Approach New Auto Driveaway Customer Module Real-time online access to orders, quotes, storage information, reports and much more 24/7 AD Notifications Providing Automated Delivery and Status to Fleet Managers and Their Customers for Every Move.

Visit our booth #418 for daily gift card drawings (Amex, Starbucks, VISA) and to view the new AD Customer Module and AD Notifications.

Focus On Customer Satisfaction Commitment to Service Level Agreements We Can Respond to Your Pick-up Request Faster Than the Competition 40 Full-service Offices Truckaway Services Your Vehicle is Picked Up Within 48 Hours of Availability

®

Call or e-mail Scott Okun to learn more about our Auto Driveaway Fleet Solutions for fleets of 500 vehicles or more.

1-312-341-1900 x 230 sokun@autodriveaway.com

Welcome to the 2009 I&E!

NAFA’s Mission: To promote the highest levels of professional management of vehicles, enabling all Members to improve their ability to contribute to an employer’s success. We seek to accomplish our goals through quality educational endeavors, sharing of fleet expertise, government and industry relations, and a broad range of direct services to members.

Phil Russo, CAE Executive Director, NAFA

The contents of this publication may not be reproduced in whole or in part without the express written consent of NAFA. Opinions expressed in any article are those of the author or subject and not necessarily those of NAFA. NAFA assumes no liability for the accuracy, sufficiency or completeness of claims, statements, representations or opinions contained in any advertisement or article in this publication. Claims made in any advertisement in this publication do not constitute endorsement of the product or service by NAFA.

It’s good to be back in New Orleans and great to see all of you again. NAFA is very proud of this year’s Institute & Expo, and we’re excited to bring you more than 60 hours of fleet training, education, and workshops. We hope you fi nd the I&E both professionally and personally rewarding.

NAFA HEADQUARTERS STAFF Phillip E. Russo, CAE: Executive Director Patrick McCarren: Deputy Executive Director Joanne Marsh: Director of Marketing & Communications Gary Wien: Communications Manager

This has been a very difficult year for many in our field. At NAFA’s 2006 I&E, Graeme Maxton warned us about the grave changes needed to fi x all that was wrong with the auto industry. His words look prophetic these days, and the timing was right to bring Maxton back as Keynote Speaker for this year’s I&E. You will want to make sure you catch Maxton’s update on the state of the global auto industry to hear about what the changes may mean for you.

From Saturday to Tuesday, courses in eight fleet-specific tracks will provide valuable training on all eight core disciplines of fleet management. Whether it’s straight talk from fleet leasing executives, OEM panel discussions, or emerging technologies for alternate fuels; the public safety roadeo or the green fleet ride and drive; Canadian and U.S. legislative concerns or fuel management; or new product dialogues for public safety fleet vehicles or interactive workshops to meet peers in the field; the 2009 I&E is sure to offer valuable tips and leads for any professional involved in fleet management.

Back by popular demand is the Green Fleet Ride-and-Drive and the Green Fleet Awards.

Be sure to stick around Monday afternoon to take a ride in the latest vehicles just outside the convention center, then come back inside to the Expo floor to see who wins this year’s awards.

Speaking of the Expo floor, we are very excited about the number of new exhibitors this year and equally as thrilled that so many long-time supporters have returned. Plan to spend lots of time in the Expo, visiting old friends, making new contacts, fi nding new vendors, and of course, having fun winning some great giveaways! Please support our exhibitors; we wouldn’t be able to do our jobs without them!

We are thankful that you believe there is value in attending I&E and that you are able to be out of the office for a few days to be here. If for any reason the I&E does not meet your expectations, please reach out to me or anyone on the NAFA staff. You’ll recognize us by our “Team NAFA” shirts.

Tina D. Perrotta: Communications Assistant Christine Hamershock: Marketing Assistant Maureen J. Smith: Database & Membership Administrator Jayne Wickham, CMP: Director of Meetings Gladys Reyes: Meetings Assistant Kate Shelko: Education Assistant Kimla Y. Beasley: Project Development Manager Richard Kadash: Accounting Manager

NAFA 125 Village Boulevard, Suite 200 Princeton, NJ 08540 (609) 720-0882 FAX: (609) 452-8004 www.nafa.org • info@nafa.org

Published by

Naylor, LLC 5950 Northwest First Place Gainesville, FL 32607 (800) 369-6220 FAX: (352) 332-1252 www.naylor.com Publisher: Mark Migliore Editor: Thea Galenes Marketing: Allie Hansen Project Manager: Ray Goodwin Advertising Director: Jason Zawada Advertising Representatives: Jennifer Canady, Jim Dielschneider, Shane Holt, Rick Sauers, Kyle VanArsdall Interior Design Concept & Layout: Catharine Snell Advertising Art: Aaron Harper

Cover photo by Carl Purcell. Photos of New Orleans courtesy of the New Orleans CVB. PUBLISHED APRIL 2009/NAF-G0009/8864

Exhibitor Listings

General Information

4

WELCOME

4

5

THANK YOU TO OUR SPONSORS

6

GENERAL INFORMATION

8

FLOOR PLAN

10 26 28 29 29 30 41 42 46 46 I&E FINAL PROGRAM

INTERVIEW WITH GRAEME MAXTON, I&E KEYNOTE SPEAKER

2008-2009 BOARD OF TRUSTEES

I&E CURRICULUM COMMITTEE

ARRANGEMENTS EXHIBITORS BY COMMITTEE & COMPANY PUBLIC SAFETY GROUP

EXHIBITORS BY BOOTH NUMBER

EXHIBITORS

BY PRODUCT/ SERVICE CATEGORY

INDEX OF ADVERTISERS

ADVERTISER. COM

NAFA thanks the following companies for their generous sponsorship of the 2009 Institute & Expo!

MANUFACTURERS GOLD LEVEL

AFFILIATES PLATINUM LEVEL

NAFA’s 2009 Institute & Expo

GOLD LEVEL

6 5

Badges and Admittance

Closing Dinner Tickets

Paid NAFA Institute & Expo registrants will receive a special designated NAFA registration program badge.

Individuals without this badge will not be permitted to enter I&E sessions.

The Closing Dinner Exchange Ticket, which you receive with your other meal and event tickets at the NAFA Registration Desk, must be exchanged for a “Closing Dinner Seating Ticket,” which enables you to choose the table(s) at which you will be seated. Ticket exchange will be on a fi rst-come, fi rst-served basis.

Ticket exchange will take place at the NAFA Conference Registration Area. Ticket exchange will begin at 7 a.m. on Saturday, April 25, and end at 5 p.m., Monday, April 27. To reserve more than one seat (each table seats 10), all tickets must be turned in at the same time.

Note: Tickets will not be exchanged before 7 a.m., Saturday, April 25.

Badge Policies 1

Can attend expo

2

Can attend all educational programs

3

Receive free meal tickets

4

Can attend PSG Roadeo

5

Can buy meal tickets

6

Cannot attend all educational programs

Yellow Lanyard with Pouch PSG I&E Program Registrants Includes PSG Members, Affi liates, Corporate Colleagues, Non-Members, Alumni, Honorary Members, Past Presidents 1

2

3

4

Blue Lanyard with Pouch All other I&E Program Registrants Includes Members, Affi liates, Corporate Colleagues, Non-Members, Alumni, Honorary Members, Past Presidents 1

2

3

Black Lanyard with Pouch Includes Press, Speakers, NAFA Staff 1

2

3

Clear Holder I&E Attendee Spouse/Guest and Guests who attend Expo only 1

5

6

Red Badge Holder I&E Exhibitor Registrants 1

2

3

Yellow Badge Holder Show Guide & Final Program

Exhibit Support Personnel 1

5

6

Gray Badge Holder Exhibitor I&E Registrant - Option 1 1

2

(MONDAY/TUESDAY ONLY)

5

Royal Blue Badge Holder Exhibitor I&E Registrant - Option 2 1

6

2

(SUNDAY – TUESDAY ONLY)

5

Conference Registration Desk and Hours Registration materials may be obtained at the NAFA Registration Desk only during the scheduled hours.

Your signature is required if you are picking up another registrant’s materials. Registration will take place at the New Orleans Morial Convention Center.

NAFA’s registration desk will be open at the following times: Friday, April 24 8:00 a.m. - 5:00 p.m.

Saturday, April 25 7:00 a.m. - 5:00 p.m.

Sunday, April 26 7:00 a.m. - 5:00 p.m.

Monday, April 27 7:30 a.m. - 5:00 p.m.

Tuesday, April 28 7:30 a.m. - 4:00 p.m.

Electronic Devices As a courtesy to meeting attendees, NAFA requests that all electronic devices (pagers, cell phones, laptop computers, etc.) be turned off during educational sessions and presentations. If it is necessary to use your cell phone, we request that you step outside the meeting room to an area that will not disturb other attendees.

Dress Code Dress for the education sessions is business casual. Business casual is defi ned as shirts with collars, dress slacks and/or skirts. Optional: blazer or sweater. Denim, athletic wear, and shorts are not considered business casual attire.

Dress for Sunday evening’s Grand Celebration is business casual.

Dress for Tuesday evening’s dinner is elegantly casual (no jeans, shorts, t-shirts).

Note: Meeting room temperatures fluctuate. You may wish to bring a jacket or sweater.

Photographs Attendees whose images are captured by NAFA and/ or NAFA’s agents during this event (in photo or video) authorize NAFA to use any such images in NAFA publications, promotional materials, online, or other means.

Cyber Cafe

Courtesy Bus A courtesy bus will be running from the Hilton and DoubleTree hotels to the Convention Center.

Hours Friday 7:30 a.m. - 6:00 p.m.

Saturday 6:30 a.m. - 6:30 p.m.

Sunday 6:30 a.m. - 6:30 p.m.

Monday 7:00 a.m. - 8:30 p.m.

Tuesday 7:00 a.m. - 6:00 p.m.

Exhibit Hall Admission Exhibit Hall admission is free to all fleet managers.

Affi liate/Service Providers who wish to visit the Expo must register for the conference and pay a fee, which includes all meal functions.

Lunch will be served on the exhibit floor both Sunday and Monday from 12:30 p.m. to 2 p.m. Lunch is included in the registration fee for all conference registrants. A ticket is required to get lunch. Additional lunch tickets may be purchased for $35 at the NAFA Registration Desk. There will also be concession stands in the exhibit hall where food, drinks, and snacks will be sold.

Hospitality Suite Policy Hospitality suites may not be open during NAFA official meetings. Official meetings include all educational and business meetings, the Expo, and the Grand Celebration.

Need to check your e-mail, the attendee list, the e-Expo, or just browse the Web? Visit the Cyber Cafe located in the Registration Area.

Hours Friday 8:00 a.m. - 5:00 p.m.

Saturday 7:00 a.m. - 5:00 p.m.

Sunday 7:00 a.m. - 5:00 p.m.

Monday 7:30 a.m. - 5:00 p.m.

Tuesday 7:30 a.m. - 4:00 p.m.

Go For The Green!

Enter to win $5,000! Carry your “NAFA Prize Map” to all of our I&E sponsors. The sponsors’ booths are scattered throughout the exhibit area and marked with signs.

Validate all your boxes and drop the completed map in the collection box located at the NAFA booth 229 for validation.

The winner will be drawn at the close of the Exhibit Hall on Monday, April 27, and will be announced at the Tuesday breakfast. You do not have to be present to win.

Exhibit Hall Hours Sunday, April 26 Monday, April 27

12:30 p.m. - 5:00 p.m.

12:30 p.m. - 4:00 p.m.

Speaker Materials Speaker materials will not be distributed on-site. The materials are available at NAFA’s website (www.nafa. org). Didn’t have time to print out materials at your office? Go to the Speaker Handout Print Station located on the second floor of the convention center. There will be dedicated stations with printers just for this purpose.

NAFA’s 2009 Institute & Expo

for f

leet

s!

Eliminate costly toll violations • Reduce processing costs • Avoid costly toll fines • The ONLY patented solution!

Come see us in booth 411!

U.S. Patent 7407097 • © 2009 Pass24 and Rent A Toll are registered trademarks of Rent A Toll LTD.

420946_Rent.indd 1

To learn more about our toll violation solutions: T • Call us (toll free) 877-509-9506 • Visit our website at www.rentatoll.com • Ask your fleet leasing agent about Rent A Toll

3/5/09 1:00:51 PM

7

LUNCH ON THE FLOOR

10’

50’

10’

10’

30’

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20’

345

245

40’ 30’

20’

25’ 20’

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137

237

437

644

541

640

539

638

537

636

744

645

740

7

738

7

736

7

641 20’

637

20’

40’

30’

545

20’

533

632

30’

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129

229

429

529

224

225

324

325

424

425

222

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220

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219

7

630

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628

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724

7

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318

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418

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519

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515 614

412

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512

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410

411

510

511

7 718

7

20’

214 212

20’ 20’ 20’ 20’

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213

20’

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712

612

7

7

30’

210

311

20’

208

309

408

307

406

20’

Show Guide & Final Program

206

20’ 30’

207

204

305 20’

20’ 20’

407

20’

609

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506

507

606

708

7

20’

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202 200

8

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301 400

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30’

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944

LUNCH ON THE FLOOR

20’

20’

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1044

1144

20’

741

840

839

15’

940

1041 1240

1141 1240

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941 739

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936

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1037 1136

1237

1137 1236

30’ 20’

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20’ 30’

731 829

20’

Green Zone 20’ Awards

1333

1033 1132 20’

1030

929 1028

1031

40’

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1029 1128 1127

20’ 20’

40’

20’

825

725

G R E E N

924

823

922

721

820

821

920

719

818

819

918

Z O N E

925 1024 40’

1323

40’ 20’

30’ 20’

919

1119

1019

20’

1317 715

814

815

914

713

812

813

912

810

811

1013 1114

20’

30’

809

20’

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1113 1212

1315

20’

1213

1313 1311 20’

1109 1208

20’

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1105 1204

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1309 1307

NAFA’s 2009 Institute & Expo

1207

1007

907

806

707

908

20’

1111 1210

20’ 30’

20’

1115

20’ 20’

1305

20’

30’ 20’

701

20’

801

901

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1001

1103 1202

1203 1302

1303

1101 1200

1201 1300

1301

ENTRANCE 9

FRIDAY, APRIL 24

SATURDAY, APRIL 25

Special Event 7:15 a.m. – 3:15 p.m.

Habitat for Humanity Volunteer Opportunity

Course #2 8:00 a.m. - 9:30 a.m.

Discipline: AM, MM Room 206–207, NOMCC, 2nd Floor

Buses depart from Hilton New Orleans Riverside and Doubletree New Orleans at 7:00 a.m.

New Product Information: Light Duty Public Safety Vehicles

PSG

Hurricane Katrina devastated the Gulf Coast on Aug. 29, 2005.

With this project, NAFA colleagues and friends give back to the great city of New Orleans.

New Orleans Habitat for Humanity builds new houses in partnership with sponsors, volunteers, communities, and homeowner families to eliminate poverty housing in the area while serving as a catalyst to make decent shelter a matter of conscience and action.

Special Events CAFM Exam 9:00 a.m. - 12:00 p.m.

Room 228–230, NOMCC, 2nd Floor CAFM Exam 1:00 p.m. - 4:00 p.m.

Room 228–230, NOMCC, 2nd Floor Course #1 1:00 p.m. - 4:30 p.m.

Discipline: VFM Room 224, NOMCC, 2nd Floor

Course #3 8:30 a.m. - 11:00 a.m.

Discipline: PD Room 220–222, NOMCC, 2nd Floor CAFM

CAFM Boot Camp: Introduction and Professional Development

CAFM CN CP PH PSG PS UN UT

Masters’ Seminar: Carbon Footprint Calculation and Management

Show Guide & Final Program

Facilitator: George Schwarz, Director, Bureau of Vehicle Management, City of Harrisburg, Harrisburg, PA Faculty: Tony Gratson, National Government Sales Manager, Ford Motor Company, Dearborn, MI Eugene “Mitch” Mitchell, Senior Manager, Government & Military Sales, Fleet Sales Operations, Chrysler, LLC, Auburn Hills, MI Potential additional representatives from: General Motors Corporation Are you interested in knowing what vehicles tomorrow will bring for the public safety sector? Attend this session to get a look at the future through insight from major manufacturers.

You will learn: 1. About new products available from each manufacturer 2. What the future holds for law enforcement vehicles 3. About new accessories and equipment available from OEMs

Moderator: Stephen B. Russell, Fleet Services Superintendent, City of Keene, Keene, NH Faculty: Jason Mathers, Fleet Project Manager, Corporate Partnerships Program, Environmental Defense Fund, Boston, MA This Masters’ Seminar will provide an explanation of the contribution of vehicle emissions to greenhouse gases (GHG) as well as an examination of GHG emissions-reduction strategies, including fuel conservation and the impact of alternative fuel substitutions. Be there for the rollout and demonstration of the EDF-NAFA carbon emissions calculator and listen to an explanation of U.S. EPA fleet mandates.

You will learn: 1. How to calculate the carbon footprint of your fleet 2. The effect types of fuel have on the environment 3. How to track your fleet’s environmental performance over time NOTE: This pre-institute seminar requires a separate registration and fee. This is not automatically included in I&E registration.

Facilitator: Robert Ellingsworth, CAFM, Highway Equipment Supervisor, Mn/DOT, St. Paul, MN Faculty: Mark L. Bellamy, Jr., CAFM, Fleet Manager, County of York, Yorktown, VA Lt. Col. Katherine Vigneau, CAFM, Logistics Section Chief, Joint Warfare Centre, Stavanger, Norway Professional development is an important area deserving attention from all fleet professionals. In a competitive business environment, a commitment to personal and professional development is not only encouraged, but essential. A focus on lifelong learning should include constant improvement in areas such as leadership, personnel development, staff training, and communications skills. In addition to all these, professional ethics need to be studied and understood.

Certified Automotive Fleet Manager (CAFM) program participants can use this opportunity to reinforce existing expertise in these modules and related competencies and obtain assistance for concepts that might be problematic.

You will learn: 1. Leadership definitions and frameworks 2. Personal development plans 3. How to prepare a case study and extract and analyze information 4. Professional ethics: how to make right, good decisions

DISCIPLINES: ASSET MANAGEMENT (AM), BUSINESS MANAGEMENT (BM), FINANCIAL MANAGEMENT (FM), FLEET INFORMATION MANAGEMENT (FIM), MAINTENANCE MANAGEMENT (MM), PROFESSIONAL DEVELOPMENT (PD), RISK MANAGEMENT (RM), VEHICLE FUEL MANAGEMENT (VFM)

10

CAFM CN CANADIAN

CP CORPORATE

PH

PHARMACEUTICAL

PSG PS PUBLIC SAFETY GROUP

PUBLIC SERVICE

UN UNIVERSITY

UT UTILITIES

Course #4 9:30 a.m. - 11:00 a.m.

Discipline: MM Room 206–207, NOMCC, 2nd Floor

Course #5 12:15 p.m. - 1:15 p.m.

Discipline: PD Room 220–222, NOMCC, 2nd Floor

PSG

CAFM

Public Safety Group (PSG) Workshop

CAFM Boot Camp: Maintenance Management

Facilitator: George Schwarz, Director, Bureau of Vehicle Management, City of Harrisburg, Harrisburg, PA Join your public safety peers in this open forum to actively discuss the unique issues, trends, and challenges faced by fleet managers who manage public safety fleets.

You will learn: 1. Public safety vehicle problem report review 2. How to be green in the public safety world 3. Effective cost-containment strategies in the face of skyrocketing fuel costs

Special Event 11:30 a.m. - 5:00 p.m.

Public Safety Group (PSG) Roadeo Manheim’s Greater New Orleans Auto Auction Buses will depart from the Lobby A entrance of the New Orleans Morial Convention Center. First departure is at 11:30 a.m., last return at 5:00 p.m.

Restricted to registrants with public safety badge and OEM manufacturers who bring vehicles/equipment/apparatus to the Roadeo for driving or static display. Valid driver’s license required if you plan on participating in this event.

Join your fellow public safety fleet managers at the PSG Roadeo. Test your prowess behind the wheel and try to beat your peers at timed events. Other emergency service vehicles will be on display.

Vehicles to be provided by Chrysler LLC, Ford Motor Company, General Motors Corporation, American Chariot, Harley-Davidson Motor Company, and T3 Motion, Inc. You will learn: 1. How to skillfully maneuver through different courses while being timed for speed and accuracy 2. How each manufacturer’s vehicle differs in the way it handles in various situations 3. What new accessories and equipment are available from OEMs to best serve the public safety community

Moderator: Lt. Col. Katherine Vigneau, CAFM, Logistics Section Chief, Joint Warfare Centre, Stavanger, Norway Faculty: Christopher D. Amos, CAFM, Commissioner of Equipment Services, City of St. Louis, St. Louis, MO Mark L. Bellamy, Jr., CAFM, Fleet Manager, County of York, Yorktown, VA Vehicle maintenance directly impacts productivity, driver satisfaction, corporate image, safety, and environmental compliance, including the financial bottom line. This course will enhance the participant’s understanding as well as communicate essential maintenance principles to either in-house or outsourced maintenance personnel, drivers, and management.

Certified Automotive Fleet Manager (CAFM) program participants can use this opportunity to reinforce existing expertise in these modules and related competencies and obtain assistance for concepts that might be problematic.

You will learn: 1. Vehicle maintenance – principles, terminology, and how preventive maintenance impacts the safe and efficient operation of a fleet 2. Shop operations – modern shop practices for an in-house or outsourced/contracted environment 3. Environmental issues – environmental regulations and environmentally responsible fleet/shop operations 4. Inventory management – the importance of effective materials management

Course #6 1:30 p.m. - 4:30 p.m.

Discipline: PD Room 220–222, NOMCC, 2nd Floor CAFM

CAFM Boot Camp: Financial Management

11

NAFA’s 2009 Institute & Expo

Moderator: Lt. Col. Katherine Vigneau, CAFM, Logistics Section Chief, Joint Warfare Centre, Stavanger, Norway Faculty: Ruth Alfson, CAFM, Manager, Fleet Center of Excellence, Serco Group, Inc., Dayton, OH Bryan Flansburg, CAFM, Director, Transportation Services, University of Colorado, Boulder, CO While many organizations have an accounting department for handling finances, fleet managers must have some knowledge of the financial issues that affect their fleets. Such financial issues may include analysis of various acquisition options, ability to conduct a lifecycle analysis, basic accounting principles, benchmarking, outsourcing decisions, and preparing and implementing a fleet budget.

Certified Automotive Fleet Manager (CAFM) program participants can use this opportunity to reinforce existing expertise in this module and related competencies and obtain assistance for concepts that might be problematic.

You will learn: 1. The use of an employer-provided vehicle for any function or activity other than official business 2. The fleet acquisition process 3. The process of projecting and planning for future financial activities in order to ensure financial control, provision of accurate managerial information, and policy implementation 4. Lifecycle Cost Analysis (LCA), a mathematical model used when making a financially based decision between two or more competing options

Course #7 1:30 p.m. - 4:30 p.m.

Discipline: PD Room 208-209, NOMCC, 2nd Floor UN

University Workshop Facilitators: Sherry Lewis, Associate Director, Transportation, UCLA, Los Angeles, CA William K. Roberts, Director, Fleet Services, University of Minnesota, Minneapolis, MN This workshop will be a roundtable discussion covering critical topics university fleet managers face daily. The facilitators will start discussion with topics gathered from a pre-conference poll, but the discourse will follow whatever subjects attendees wish to discuss.

You will learn: 1. The major concerns of your fellow managers 2. How others have solved problems you have

Course #8 2:30 p.m. - 3:30 p.m.

Discipline: PD Room 228-230, NOMCC, 2nd Floor CAFM CN CP PH PSG PS UN UT

Show Guide & Final Program

Certified Automotive Fleet Manager (CAFM) Introduction and Application Process Moderator: Bryan Flansburg, CAFM, Director, Transportation Services, University of Colorado, Boulder, CO Facilitator: Robert Ellingsworth, CAFM, Highway Equipment Supervisor, Mn/DOT, St. Paul, MN Are you new to fleet management? Are you a seasoned fleet professional?

Regardless of your experience, NAFA’s Certified Automotive Fleet Manager (CAFM) program provides you the opportunity to be recognized by superiors and peers as an individual possessing exceptional fleet management knowledge and expertise. Attend this session to learn how the CAFM program is structured and how you can successfully earn CAFM credentials.

You will learn: 1. The structure and content of the CAFM curriculum 2. What tools are available to effectively prepare for and successfully pass the CAFM testing process 3. The benefits of the CAFM designation

Course #9 2:30 p.m. - 5:00 p.m.

Discipline: PD Room 211-213, NOMCC, 2nd Floor CN

Canadian Workshop Facilitator: Mario Gionet, Corporate Fleet Manager, Finance & Administration, CBC-Radio-Canada, Montreal, QC, Canada Once again, please join Canadian colleagues for this roundtable session. Share Canadian-specific concerns on various aspects of fleet management business, while taking the opportunity to mingle with peers.

You will learn: 1. Who your Canadian colleagues are and meet them one-on-one 2. About people facing the same problems you do 3. What other Canadian fleet managers are doing to address issues This workshop will be immediately followed by a reception from 5:00 - 6:00 p.m.

Course #10 2:30 p.m. - 5:00 p.m.

Discipline: PD Room 217-218, NOMCC, 2nd Floor CP

Corporate Workshop This workshop is for fleet managers only.

Facilitators: Delwin Peacock, Director of Fleet Services, Texas Farm Bureau, Waco, TX Scott Watts, CAFM, Fleet Manager, Samson Resources, Tulsa, OK Join other corporate fleet managers in a roundtable discussion of the most current issues impacting your fleet. Find out what other fleet managers are doing to address rising costs, prevent vehicle accidents, etc. Topics for discussion are determined by attendees.

You will learn: 1. Valuable ideas that you could implement with your fleet 2. How other organizations are addressing fleet-related issues 3. Corporate fleet best practices

Course #11 2:30 p.m. - 5:00 p.m.

Discipline: PD Room 225-227, NOMCC, 2nd Floor PH

Pharmaceutical Workshop This workshop is for fleet managers only.

Facilitators: Theresa M. Belding, Senior Manager, Fleet Services, Forest Pharmaceuticals, Inc., St. Louis, MO Jonathan Kamanns, Safety Specialist, Fleet Services, Wyeth Pharmaceuticals, Frazer, PA Joseph LaRosa, Director, Global Fleet Services, Merck & Co., Inc., Whitehouse Station, NJ

DISCIPLINES: ASSET MANAGEMENT (AM), BUSINESS MANAGEMENT (BM), FINANCIAL MANAGEMENT (FM), FLEET INFORMATION MANAGEMENT (FIM), MAINTENANCE MANAGEMENT (MM), PROFESSIONAL DEVELOPMENT (PD), RISK MANAGEMENT (RM), VEHICLE FUEL MANAGEMENT (VFM)

12

CAFM CN CANADIAN

CP CORPORATE

PH

PHARMACEUTICAL

PSG PS PUBLIC SAFETY GROUP

PUBLIC SERVICE

UN UNIVERSITY

UT UTILITIES

This workshop is specifically designed for pharmaceutical fleet managers and staff in gaining unsurpassed knowledge from peer companies. The workshop will entail a review of the most recent NAFA pharmaceutical benchmark results and an open forum to ask questions of fleet administrators and managers in a closed-door setting.

You will learn: 1. The similarities and challenges other pharmaceutical fleets are experiencing 2. What other companies are doing in respect to carrying samples in their vehicles 3. What companies are doing that result in best in class Lifecycle Cost

Course #12 2:30 p.m. - 5:00 p.m.

Discipline: PD Room 210, NOMCC, 2nd Floor CAFM CN CP PH PSG PS UN UT

Small Fleet Workshop Facilitators: Dave Kent, National Transportation Services Manager, AmeriPride Services, Inc., Minnetonka, MN Rita Knoll, Corporate Fleet and Safety Manager, Andersen Corporation, Bayport, MN Join in this roundtable forum addressing the issues challenging your small fleets. At this roundtable you will be placed in a group based on your fleet similarities.

You will learn: 1. What challenges small fleets face and how other fleet managers like you meet these challenges 2. What NAFA resources are available to small fleet managers 3. Networking and best practice sharing with your peers

Course #13 2:30 p.m. - 5:00 p.m.

Discipline: PD Room 219, NOMCC, 2nd Floor UT

Utility/Construction/Mining/ Petroleum Workshop Facilitators: Jon Edick, CAFM, Administrative Services Manager, Tacoma Public Utilities, Tacoma, WA Paul Harrison, Senior Administrator, E-sourcing and Fleet, TDS Telecom, Madison, WI Bob Johnson, Director of Fleet Relations, National Truck Equipment Association (NTEA), Jefferson, MD Dale Sevy, Director, Fleet Services, Questar Gas Company, Salt Lake City, UT Join this roundtable forum addressing the issues challenging our industry today. This is a great opportunity to network with other fleet professionals facing the same challenges as you. Prepare to receive and share information you can take back to your organization.

You will learn: 1. Your peers’ solutions to the industry-wide challenges faced by utility/ construction/mining/petroleum fleet operations 2. Innovative ideas successfully deployed by other fleets to reduce costs, improve service, and improve quality 3. Who your industry peers are nationwide (to develop an extended networking resource, further enhancing your value to your organization)

Course #14 3:00 p.m. - 5:00 p.m.

Discipline: PD Room 215-216, NOMCC, 2nd Floor PSG PS UN UT

Public Service Workshop Facilitators: Elizabeth Linck, CFM, Fleet Director, Town of Greenwich, Greenwich, CT Stephen B. Russell, Fleet Services Superintendent, City of Keene, Keene, NH Join your public service colleagues to discuss and review challenges and current issues that face our industry. This is an excellent opportunity to network with peers and share experiences. Whether you manage a large county, city, or small municipal fleet, this workshop will be advantageous and time well spent.

You will learn: 1. To compare areas of concern and pressing issues with peers and solutions that could work for you 2. Best practices and from colleagues 3. How fuel reduction is not just a fad but has become “standard operating procedure” (The high cost of fuel is forcing everyone to change how they operate.)

CAFM Reception

Room 214, NOMCC, 2nd Floor NAFA offers a special invitation to all CAFMs and CAFM candidates enrolled in the program to attend this get-acquainted reception. CAFM candidates will have the opportunity to mingle with CAFMs and gain helpful insights on preparing for the CAFM exams. The members of the Certification Board will also be present to answer any questions about the program and the CAFM Boot Camp sessions scheduled during I&E.

BY INVITATION ONLY

13

NAFA’s 2009 Institute & Expo

Special Event 5:00 p.m. - 6:00 p.m.

SUNDAY, APRIL 26 Special Presentation Course #15 La Louisiane Ballroom, NOMCC, 1st Floor 8:00 a.m. - 8:30 a.m. Breakfast 8:30 a.m. - 9:15 a.m. Annual Business Meeting Annual Business Meeting This meeting officially ushers in NAFA’s new association year and kicks off the 2009 Institute & Expo. NAFA committee reports and a summary of the past year’s activities will be distributed. President Gayle Pratt will welcome NAFA’s incoming president and national leaders.

Presiding: NAFA President Gayle Pratt, Director, Global Fleet, Ecolab, Inc., St. Paul, MN NAFA Senior Vice President Christopher D. Amos, CAFM, Commissioner of Equipment Services, City of St. Louis, St. Louis, MO

Course #16 9:15 a.m. - 9:45 a.m.

Automotive Fleet Award Presentations Automotive Fleet magazine will present its 25th annual Fleet Manager of the Year Award. The award is made to nationally recognize a most experienced and proficient fleet manager who has demonstrated special business acumen in developing and executing key management policies in all areas. A $5,000 scholarship in the name of the recipient is given to an accredited business school/university of the winner’s choice.

During this same ceremony, Fleet Financials magazine will present the Fleet Executive of the Year Award, which recognizes a corporate senior executive who has made significant contributions to fleet management.

A post-award reception and photo op session for the award winners, their sponsors, and finalists will be held in the Compass Room at 5:15 p.m. (by invitation) in the Hilton New Orleans Riverside, prior to the NAFA Grand Celebration.

Course #17 10:00 a.m. - 11:30 a.m.

Discipline: AM, MM Room 219, NOMCC, 2nd Floor PSG

Show Guide & Final Program

New Product Information: Fire/Rescue Vehicles Facilitators: Peter Bednar, Fleet Operations Superintendent, City of Bellevue, Bellevue, WA Jeffrey L. Jeter, Director of Fleet Services, Spotsylvania County Schools, Fredericksburg, VA Faculty: Mike Ayers, Mid-continent District Manager, Pierce Manufacturing, Inc., Dallas, TX Phil Gerace, Director of Sales and Marketing, KME Fire Apparatus, Nesquehoning, PA Mike L. Peterson, Western District Manager, Pierce Manufacturing, Inc., Appleton, WI

14

What’s new in the fire/rescue vehicle market? Learn direct from the manufacturers about new trends as well as what new products and technologies are available.

You will learn: 1. What new products are available from each manufacturer 2. What the future holds for fire/rescue vehicles 3. How to incorporate new products into vehicle specifications

Course #18 10:00 a.m. - 11:30 a.m.

Discipline: AM Room 225-227, NOMCC, 2nd Floor PSG

Non-Blinding Emergency Vehicle Lighting Study Moderator: Lamont Nelson, Director, Fleet Management, Salt Lake City Corp., Salt Lake City, UT Faculty: Bryan Boettger, President, Mobile Systems, Federal Signal Corporation, University Park, IL It is an unfortunate fact that automobile crashes, including being stuck along the roadway, represent the second-leading cause of on-duty death for both law enforcement officers and firefighters nationwide. In an effort to reduce these deaths, a number of federal agencies—including DHS, FEMA, USFA, and DOJ—have joined forces to fund a research project through the Society of Automotive Engineers (SAE) on emergency vehicle warning lighting systems.

You will learn: 1. The effects of warning lamps on pedestrian visibility and driver behavior 2. The “moth” effect: fact or fiction?

3. Effective lighting and retroreflective marking strategies to mitigate glare and improve overall officer safety

Course #19 10:00 a.m. - 11:30 a.m.

Discipline: AM La Louisiane Ballroom, NOMCC, 1st Floor CP

Straight Talk from Fleet Leasing Executives Moderator: Pamela Sederholm, Executive Director, American Automotive Leasing Association (AALA), Alexandria, VA Faculty: Jim S. Frank, President and CEO, Wheels, Inc., Des Plaines, IL George Kilroy, President and CEO, PHH Arval, Sparks, MD Clarence Nunn, President and CEO, GE Capital Solutions, Fleet Services, Eden Prairie, MN Carl Ortell, Executive Vice President and COO, Automotive Resources International (ARI), Mt. Laurel, NJ Mike Pitcher, President and CEO, LeasePlan USA, Alpharetta, GA Gary Rappeport, CEO, Donlen Corporation, Northbrook, IL Greg Tepas, President and CEO, Emkay, Inc., Itasca, IL An interactive, up-close exchange among the executives of the top fleet management companies. How do they view the key topics of the industry today? How will the industry change over the next five to 10 years?

Discussions will cover purchasing, funding and accounting, legislative changes, risk, driver and vehicle safety, new technologies, and more.

You will learn: 1. What issues and concerns to prepare for in order to position your company/organization for success related to its fleet management policies and operations 2. How the top leaders of the industry view changes and issues facing the industry across all key areas 3. Answers to your own questions and concerns, as you will be provided the opportunity for Q&A

Course #20 10:00 a.m. - 11:30 a.m.

Discipline: PD Room 220-222, NOMCC, 2nd Floor CAFM

CAFM Boot Camp – Vehicle Fuel Management Moderator: Lt. Col. Katherine Vigneau, CAFM, Logistics Section Chief, Joint Warfare Centre, Stavanger, Norway Faculty: Robert Ellingsworth, CAFM, Highway Equipment Supervisor, Mn/DOT, St. Paul, MN Claude Masters, CAFM, Manager, Vehicle Acquisition and Fuel, Florida Power and Light, Riviera Beach, FL Effective fuel management is an integral part of NAFA’s Certified Automotive Fleet Manager (CAFM) program. Vehicle fuel management disciplines deal with conventional and alternative fuel expertise. In-house programs, commercial fuel programs, and regulatory requirements will also be explored.

Certified Automotive Fleet Manager (CAFM) program participants can use this opportunity to reinforce existing expertise in this module and related competencies and obtain assistance for concepts that might be problematic.

You will learn: 1. Federal regulations regarding underground storage tanks and above-ground storage tanks 2. How to select the best commercial program for your fleet 3. The purpose and implications of the Energy Policy Act (EPAct) and Clean Air Act (CAA)

Course #21 10:00 a.m. - 11:30 a.m.

Discipline: ALL Room 211-213, NOMCC, 2nd Floor CAFM CN CP PH PSG PS UN UT

Fleet Management 101 Moderator: Tony Saxon, Fleet Procurement Supervisor, Georgia Power Company, Forest Park, GA Faculty: Walter Burnett, CAFM, Public Works Director, City of Macomb, Macomb, IL Stuart W. May, CAFM, Mechanical Engineer, Ohio Turnpike Commission, Berea, OH Are you new to the fleet profession? Attending NAFA’s Institute & Expo for the first time? NAFA’s Education Development Committee Chair will walk you through the Education Competency Model and teach some key concepts to help maximize your Institute & Expo experience.

You will learn: 1. One or more key concept(s) in each discipline of NAFA’s Education Competency Model (Asset Management, Maintenance Management, Business Management, Risk Management, Financial Management, Vehicle Fuel Management, Fleet Information Management, and Professional Development) 2. Where to learn more about each fleet management discipline 3. How to maximize the educational and networking value of NAFA Institute & Expo attendance and membership

Course #22 10:00 a.m. - 11:30 a.m.

Discipline: MM Room 215-216, NOMCC, 2nd Floor PSG PS UN UT

Commissioning for Leadership in Energy and Environmental Design (LEED) Maintenance Facilities

DISCIPLINES: ASSET MANAGEMENT (AM), BUSINESS MANAGEMENT (BM), FINANCIAL MANAGEMENT (FM), FLEET INFORMATION MANAGEMENT (FIM), MAINTENANCE MANAGEMENT (MM), PROFESSIONAL DEVELOPMENT (PD), RISK MANAGEMENT (RM), VEHICLE FUEL MANAGEMENT (VFM)

CAFM CN CANADIAN

CP CORPORATE

PH

PHARMACEUTICAL

PSG PS PUBLIC SAFETY GROUP

PUBLIC SERVICE

UN UNIVERSITY

UT UTILITIES

15

NAFA’s 2009 Institute & Expo

Moderator: J.J. Keig, CAFM, Director of Fleet Maintenance, Brinks, Inc., Dallas, TX Faculty: Raymond F. Johnson II, Associate Principal and Principal-in-Charge of Commissioning Services, Wendel Duchscherer Architects & Engineers, Amherst, NY Richard J. Polak, Commissioning Program and Project Manager, Wendel Duchscherer Architects & Engineers, Amherst, NY Many fleet managers will build or expand a maintenance facility sometime in their careers. Most modern maintenance facilities are complex systems of new technologies designed to meet modern energy and environmental standards. Once the contractor leaves the site, how does the fleet manager knows these complex systems are operating to their design potential? Facility commissioning fills that need. This course will give the fleet manager the tools to understand and manage a facility commissioning process.

You will learn: 1. What is facility commissioning and who performs it 2. The benefits of a LEED facility 3. How a fleet manager selects a consultant

Special Events 12:30 p.m. - 5:00 p.m.

Hall A & B–1, NOMCC, 1st Floor Expo & Lunch on the Expo Floor (Lunch served 12:30 - 2:00 p.m. ONLY) Learn about options from competing vendors who may offer better services or products at reduced rates. See and experience the latest in fleet technology and services assembled under one roof from national exhibitors, including top vehicle manufacturers, leasing companies, software suppliers, service providers, maintenance and repair companies, and many others. Visit the Green Zone, where vendors will feature the latest technology for clean diesel, alternative/renewable fuels, hybrid cars and trucks, electric cars, and other advanced technology designed for a cleaner, more environmentally friendly fleet— the green fleet.

Lunch is included in your I&E registration fee and will be served in the exhibit hall from 12:30 - 2:00 p.m. You will receive a ticket in your registration materials to exchange for a meal. Additional lunch tickets may be purchased on-site.

5:00 p.m. - 6:00 p.m.

Room 214, NOMCC, 2nd Floor New Member/First-Time Attendee Reception

BY INVITATION ONLY NAFA welcomes Members and Affiliates new to the association or to the Institute & Expo. A special invitation will be sent to new NAFA Members, Affiliates, and first-time I&E attendees for this get-acquainted reception with NAFA leaders and staff. Attendees will get answers to questions, helpful hints for getting the most out of the I&E, and of course, a warm NAFA welcome.

5:30 p.m. - 6:30 p.m.

Compass Room, Riverside Building, Hilton New Orleans Riverside Hotel Government Fleet Magazine’s Public Sector Fleet Manager of the Year Award Government Fleet Magazine, in conjunction with its sponsors, will present its annual Public Sector Fleet Manager of the Year Award.

Show Guide & Final Program

7:00 p.m. - 9:00 p.m.

Grand Ballroom, Hilton New Orleans Riverside Hotel, 1st Floor The Grand Celebration – Affiliates and Manufacturers Night This fun-filled evening will include all the food and drink that makes New Orleans famous, as well as live music by a popular local band. The entertainment will get you up off your chair, or you can retire to a quieter area reserved to allow you to network with your colleagues. This evening will have something for everyone, so don’t miss the Grand Celebration.

All I&E attendees and Grand Celebration sponsors will receive a ticket.

Additional tickets may be purchased on-site.

Dress: Business casual

16

Special Presentation Course #23 11:45 a.m. - 12:30 p.m.

La Louisiane Ballroom, NOMCC, 1st Floor Keynote Presentation: Graeme Maxton “Update on the State of the Global Auto Industry” Graeme Maxton presented for NAFA in 2006 and gave a stunning and eye-opening presentation on the future of the automobile industry.

Riddled with internal contradictions that inhibit reform, Maxton said the industry faced a stark choice between years of strife or radical change.

Highlighting the challenges and opportunities that exist for managers, legislators, financial institutions, and potential industry entrants, it was a wake-up call for those who work in the industry. Maxton returns as Keynote Speaker of this year’s I&E to provide an update on the current state of the global automotive industry.

Moderator: Gayle Pratt, Director, Global Fleet, Global Supply Chain, Ecolab, Inc., St. Paul, MN Keynote Speaker: Graeme Maxton Graeme Maxton is a writer, presenter, and events moderator who specializes in Asian business and economics as well as the world’s auto industry.

Special Presentation Course #24 La Louisiane Ballroom, NOMCC, 1st Floor 8:00 a.m. - 8:45 a.m. Breakfast/Awards 8:45 a.m. - 9:30 a.m. Featured Speaker Goill Awards Breakfast Join us to honor individuals whose creative ideas have improved fleet management. Award recipients have demonstrated actions that improved productivity or created bottom-line cost savings. This award is named in memory of Larry Goill, who served as NAFA’s Vice President for Canada and as Supervising Engineer-Fleet Services for Bell Canada.

Moderator: Douglas Weichman, CAFM, Director, Palm Beach County, Fleet Management, West Palm Beach, FL

8:45 a.m. - 9:30 a.m.

Featured Speaker: Craig Karges Ignite Your Intuition This one-of-a-kind presentation does more than simply amaze and entertain. Participants learn memory techniques, their intuition is tested, and they are taught how to tap into their subconscious minds to enhance creativity and decision-making. “Ignite Your Intuition” awakens participants to the possibility of reaching their full potential while experiencing greater personal power and achieving success more easily.

MONDAY, APRIL 27 Course #25 9:45 a.m. - 11:15 a.m.

Discipline: AM La Louisiane Ballroom, NOMCC, 1st Floor CAFM CN CP PH PSG PS UN UT

Original Equipment Manufacturer (OEM) Panel Moderator: Mike Antich, Editor, Automotive Fleet magazine, Torrance, CA Faculty: Ross M. Friedmann, Senior Commercial Accounts Manager, Audi of America, Inc., Herndon, VA Paul Jontig, National Fleet Sales Manager, Toyota Motor Sales USA, Inc., Torrance, CA Richard Maksym, Lead National Account Manager, Fleet Operations, Mercedes-Benz USA, LLC, Montvale, NJ Joyce E. Mattman, Director, Commercial Product & Specialty Vehicles, Fleet & Commercial Operations, General Motors Corporation, Detroit, MI Elizabeth Munger, AFV Consultant, American Honda Motor Co., Inc., Austin, TX Doreen Paris, Fleet Sales Manager, Volvo Cars North America, Irvine, CA Charlie Reed, Manager, National Fleet Sales Operations, Subaru of America, Inc., Cherry Hill, NJ Mike Ring, Senior Manager, Large Commercial Fleet Sales, Chrysler, LLC, Auburn Hills, MI John Ruppert, General Manager, Commercial and Government Operations, Ford Motor Company, Dearborn, MI

Course #26 9:45 a.m. - 11:15 a.m.

Discipline: RM Room 225-227, NOMCC, 2nd Floor CAFM CN CP PH PSG PS UN UT

Principles of Risk Management Moderator: Matthew Betz, Vice President, National Account Sales, AmeriFleet Transportation, Brighton, MI Faculty: Jack Hanley, Executive Director, Network of Employers for Traffic Safety (NETS), Vienna, VA This course, a joint effort of NAFA and NETS (Network of Employers for Traffic Safety), will cover the scope of fleet safety problems, including the cost to employers and society, as well as an in-depth look at the role of the fleet manager in the risk management process.

You will learn: 1. Fundamentals, terms, and concepts of risk management 2. Risks associated with operating a fleet and how to ensure against them 3. Success stories to benchmark against

Course #27 9:45 a.m. - 11:15 a.m.

Discipline: AM, VFM Room 206-207, NOMCC, 2nd Floor CAFM CN CP PH PSG PS UN UT

Emerging Clean Fuel and Vehicle Technology Options for Fleets Moderator: Sherry Lewis, Associate Director, Transportation, UCLA, Los Angeles, CA Faculty: Bill Van Amburg, Senior Vice President, CALSTART, Pasadena, CA Fleets must rapidly expand planning skills and fuel and vehicle options to navigate the increasingly complex world of energy, emissions, and carbon. This session will outline the steps for quantifying fleet carbon or green footprint and will present the latest findings on future paths for key alternative fuels, biofuels and feedstocks, new energy saving technologies such as hybrids, future options such as fuel cells, and review best practices for their successful use.

You will learn: 1. How to quantify your environmental footprint and how to plan for future reductions 2. The latest offerings from manufacturers in light and heavy vehicle as well as current fuel options and what is coming in the future 3. The latest findings on fuel and vehicle impacts and which ones best fit your needs

DISCIPLINES: ASSET MANAGEMENT (AM), BUSINESS MANAGEMENT (BM), FINANCIAL MANAGEMENT (FM), FLEET INFORMATION MANAGEMENT (FIM), MAINTENANCE MANAGEMENT (MM), PROFESSIONAL DEVELOPMENT (PD), RISK MANAGEMENT (RM), VEHICLE FUEL MANAGEMENT (VFM)

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CP CORPORATE

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PHARMACEUTICAL

PSG PS PUBLIC SAFETY GROUP

PUBLIC SERVICE

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NAFA’s 2009 Institute & Expo

Craig Karges is truly extraordinary! The “extraordinist” is an award-winning entertainer and a nationally recognized speaker and author. He has made more than 4,000 appearances on four continents and in all 50 states. From the entertainment-oriented “Tonight Show with Jay Leno” to the news-oriented “Larry King Live,” Karges makes frequent guest appearances on national television shows. Karges has also starred in two one-hour television specials for Cox Broadcasting. He has also appeared on Lifetime Television, CNBC, United Paramount Network, CNN Headline News, Wisdom Television, SOAPnet, Fox News Channel, and E! Entertainment Television. The sheer number and diversity of Karges’ television appearances is indicative of his widespread popularity.

Even Karges’ peers find his work fascinating. He was named the top performer in his field worldwide by the International Psychic Entertainers Association. The National Speakers Association (NSA) honored him with the Certified Speaking Professional (CSP) designation, a recognition bestowed on less than 10 percent of the NSA’s almost 4,000 members, and the CPAE Speaker Hall of Fame Award.

This forum of top executives from OEM fleet operations will focus on new fleet initiatives, fuel economy trends, new product direction, alternative engine technologies, and safety/telematic enhancements. There will be an interactive Q&A with fleet managers and OEM representatives.

You will learn: 1. Latest fleet initiatives and programs from OEMs 2. Status of development of hybrid technology, alternative engines, telematics, and safety-related products 3. Future direction of product mix and engine options

Course #28 9:45 a.m. - 11:15 a.m.

Discipline: AM Room 215-216, NOMCC, 2nd Floor

Course #29 9:45 a.m. - 12:30 p.m.

Discipline: MM Room 211-213, NOMCC, 2nd Floor

CP

PSG

Global Fleet Procurement

Original Equipment Manufacturer (OEM) Problem Report Dialogue

Moderator: Linda George, I&E Procurement, Corporate Fleet Coordinator, CH2M Hill, Inc., Englewood, CO Faculty: Rob Hill, Global Sales and Consultation Manager, Automotive Resources International (ARI), Mt. Laurel, NJ Jeff Nichols, Global Business Development Manager, Ford Motor Company, Dearborn, MI Attendees will hear how to prepare for a global fleet consolidation initiative from an organizational, political, tactical, and financial perspective. A panel of experts representing the OEM and fleet management companies will offer valuable insights on how to achieve a successful global fleet negotiation, agreement, and implementation/compliance plan.

You will learn: 1. Geographical similarities and differences in managing fleet around the world 2. How best to leverage your global economics of scale 3. Latest global context and trends, international client requirements, market legislations, supplier developments (OEM, lessors, second tier suppliers)

Special Events 12:30 p.m. - 4:00 p.m.

Hall A & B–1, NOMCC, 1st Floor Expo & Lunch on the Expo Floor

(Lunch served 12:30 p.m. - 2:00 p.m. ONLY) Learn about options from competing vendors who may offer better services or products at reduced rates. See and experience the latest in fleet technology and services assembled under one roof from national exhibitors including top vehicle manufacturers, leasing companies, software suppliers, service providers, maintenance and repair companies, and many others. Visit the Green Zone where vendors will feature the latest technology for clean diesel, alternative/renewable fuels, hybrid cars and trucks, electric cars, and other advanced technology designed for a cleaner, more environmentally friendly fleet – the green fleet.

Lunch is included in your I&E registration fee and will be served in the exhibit hall from 12:30 p.m. - 2:00 p.m. You will receive a ticket in your registration materials to exchange for a meal. Additional lunch tickets may be purchased on-site.

Show Guide & Final Program

1:30 p.m. - 4:00 p.m.

Outside Hall A Green Fleet Ride-and-Drive This is your chance to test first-hand some of the latest alternative fuel vehicles available! Don’t miss this exciting opportunity to drive vehicles powered by natural gas, propane, ethanol, and biodiesel. Many of the vendors exhibiting in the Green Zone will be participating. Please remember to bring your driver’s license in order to participate in this event.

18

Moderators: Sgt. William R. Hunt, Jr., Manager, Fleet and Logistics, Windsor Police Service, Windsor, ON, Canada Lamont Nelson, Director, Fleet Management, Salt Lake City Corp., Salt Lake City, UT George Schwarz, Director, Bureau of Vehicle Management, City of Harrisburg, Harrisburg, PA Faculty: General Motors Corporation 9:45 a.m. - 10:30 a.m.

Chrysler, LLC 10:45 a.m. - 11:30 a.m.

George Bomanski, National Service Manager for Government and Bid Vehicles, Chrysler, LLC, Orlando, FL Ford Motor Company 11:45 a.m. - 12:30 p.m.

Chris Keady, Modified Vehicle Specialist, Ford Motor Company, Dearborn, MI Listen to problems other public safety group colleagues have with vehicles specifically designed for public safety operations. The manufacturers will review each problem identified in advance and provide information about each with the recommended action to be taken when experiencing a like condition.

You will learn: 1. What kind and type of problems are being experienced with the manufacturer’s products 2. Problems the manufacturers have detected with their products 3. What type of corrective action is being recommended by the manufacturers PUBLIC SAFETY FLEET MANAGERS WITH LAW ENFORCEMENT VEHICLES AND POLICE EQUIPMENT EXHIBITORS ONLY. NO PRESS.

3:00 p.m. - 3:15 p.m.

Green Zone on Expo Floor Green Fleet Awards Moderator: Bryan Flansburg, CAFM, Director, Transportation Services, University of Colorado, Boulder, CO The 2nd Annual Green Fleet Awards honor fleet management professionals who have implemented pioneering, innovative, and creative programs to help with their employerss overall “going green” initiatives.

The awards will be presented to a fleet manager and his/her employer who exemplifies the best of going green. Four awards will be presented: two for car and light truck fleets and two for truck and equipment fleets.

EVENING Customer Appreciation Night Our program is open this evening at the request of companies that sponsor invitation-only receptions and dinners for their customers.

Course #30 9:45 a.m. - 12:30 p.m.

Discipline: PD Room 220-222, NOMCC, 2nd Floor

Course #32 11:30 a.m. - 12:30 p.m.

Discipline: BM Room 225-227, NOMCC, 2nd Floor

CAFM

CAFM CN CP PH PSG PS UN UT

CAFM Boot Camp: Business Management

DOT Compliance Issues for Today’s Commercial Fleets

Moderator: Robert Ellingsworth, CAFM, Highway Equipment Supervisor, Mn/DOT, St. Paul, MN Faculty: Lt. Col. Katherine Vigneau, CAFM, Logistics Section Chief, Joint Warfare Centre, Stavanger, Norway Fleet management is a subset of the wider discipline of business management. Fleet managers must therefore have a good understanding of common business practices, including the regulatory and legal environment, writing skills, staff relations, emergency preparedness, the request for proposal (RFP), and creating fleet policies. Even though many organizations have specialists to assist fleet managers in these specific domains, there is significant value to fleet managers understanding these issues.

Certified Automotive Fleet Manager (CAFM) program participants can use this opportunity to reinforce existing expertise in this module and related competencies and obtain assistance for concepts that might be problematic.

You will learn: 1. The fleet regulatory environment 2. A “crash course” in business law, including legal terminology and concepts such as bailment, contracting, and employment law 3. How to prepare different types of RFPs 4. How to write a company fleet policy

Moderator: Stephen B. Russell, Fleet Services Superintendent, City of Keene, Keene, NH Faculty: Doug Peters, Technical Sales and Analytics Leader, GE Capital Solutions Fleet Services, Eden Prairie, MN Mark Smith, Strategic Consulting Leader, GE Capital Solutions Fleet Services, Eden Prairie, MN Amie Thesingh, Telematics Operations Leader, GE Capital Solutions Fleet Services, Eden Prairie, MN DOT compliance should not be a subject people don’t understand, and compliance does not have to be a bad word. Sometimes, it is important to know what you don’t know. Keeping up with DOT regulations is a full-time job that demands special knowledge and skills. Compliance is necessary for keeping your fleet on the road and serving customers, important to the safety of your drivers, and critical in mitigating your company’s exposure to risk.

You will learn: 1. DOT regulations and who is liable 2. How to comply: the ABCs of driver qualification file management, driver log auditing, and drug and alcohol program management 3. How to eliminate downtime and unsafe practices and penalties, and how to manage your compliance data

Course #33 11:30 a.m. - 12:30 p.m.

Discipline: FIM Room 206-207, NOMCC, 2nd Floor

Course #31 11:30 a.m. - 12:30 p.m.

Discipline: RM Room 224, NOMCC, 2nd Floor

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Practical Use of Telematics

Commercial Auto Insurance

Moderator: Mike Camnetar, CAFM, Fleet Manager, Standard Coffee Service, New Orleans, LA Faculty: Amit Jain, Product Manager, Telematics, GE Capital Solutions Fleet Services, Eden Prairie, MN Stephen Ulanoski, General Manager, GE Capital Solutions Fleet Services, Eden Prairie, MN Learn how companies have leveraged telematics technology to reduce operating costs and improve overall business productivity.

You will learn: 1. How telematics technology can be used to improve customer service, fleet performance (fuel consumption, environmental impact, and safety), and productivity of mobile workers (optimizing scheduling, routing, and planning resources) 2. Why key stakeholders in your business (field service, operations, EHS, logistics, finance, etc.) will be looking to this technology to solve challenges and identify opportunities 3. Case studies: real examples of how companies have used this technology and achieved real results

Moderator: Matthew Betz, Vice President, National Account Sales, AmeriFleet Transportation, Brighton, MI Faculty: Mike Arcuri, Vice President, Commercial Auto Product Manager, Chubb Group Ins. Co., Whitehouse Station, NJ This course, a joint effort of NAFA and NETS (Network of Employers for Traffic Safety), provides an in-depth study of insurance issues fleet managers face, as well as strategies to successfully manage those issues, including MVR checks and specific policies and procedures.

You will learn: 1. The types of policies and coverage, including business auto liability, physical damage, garage liability, and driver coverage 2. The fundamentals and format of insurance contracts, including conditions and definitions 3. The basis of commercial auto rates, including industry data, company data, and individual risk data, as well as important variables

DISCIPLINES: ASSET MANAGEMENT (AM), BUSINESS MANAGEMENT (BM), FINANCIAL MANAGEMENT (FM), FLEET INFORMATION MANAGEMENT (FIM), MAINTENANCE MANAGEMENT (MM), PROFESSIONAL DEVELOPMENT (PD), RISK MANAGEMENT (RM), VEHICLE FUEL MANAGEMENT (VFM)

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PHARMACEUTICAL

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NAFA’s 2009 Institute & Expo

CAFM CN CP PH PSG PS UN UT

Course #34 11:30 a.m. - 12:30 p.m.

Discipline: RM Room 211-213, NOMCC, 2nd Floor CAFM CN CP PH PSG PS UN UT

National Highway Traffic Safety Administration (NHTSA) Safety Rating Changes: “New Stars on the Horizon” Moderator: Steve Pederson, Vice President, Fleet and Risk Management, VPSI, Inc., Troy, MI Faculty: Scott A. Schmidt, Director, Safety and Regulatory Affairs, Alliance of Automotive Manufacturers, Washington, D.C. What safety guidelines will you use to qualify vehicles for your selector list? The five-star vehicles that were included on your list in prior years may have lower ratings for 2011 MY. The vehicles are not less safe, but the rating process has changed. How do you explain the change to your drivers and your boss and reassure them the vehicles are not less safe?

Learn from the experts how the system has changed and what it means to the fleet acquisition process.

You will learn: 1. Test protocol and ratings changes in NHTSA’s 2011 MY New Car Assessment Program (NCAP) and how vehicle ratings cannot be directly compared prior ratings; and recent safety technology advancements, key safety innovations, and facts and figures about crash test dummies 2. Why NHTSA has changed the NCAP rating process, which vehicles will be tested/rated for 2011 MY, and why many vehicles will be shown as “not rated” for the 2011 MY program 3. Drivers and management may ask why vehicle ratings are lower than 2010 MY and prior vehicles. Learn how to explain these changes to your drivers and to management in plain English, not “safety-ese.”

Show Guide & Final Program

Special Presentation Course #35 La Louisiane Ballroom, NOMCC, 1st Floor 8:00 a.m. - 8:45 a.m. CAFM Breakfast 8:45 a.m. - 9:30 a.m. Featured Speaker CAFM Breakfast Join your colleagues to recognize those who have achieved the Certified Automotive Fleet Manager designation during the past year.

Moderator: Lt. Col. Katherine Vigneau, CAFM, Logistics Section Chief, Joint Warfare Centre, Stavanger, Norway

8:45 a.m. - 9:30 a.m.

Featured Speaker: Ed Rigsbee

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Tuesday, April 28 Course #36 9:45 a.m. - 11:15 a.m.

Room 210, NOMCC, 2nd Floor

Discipline: AM

PSG

Small Specialty Vehicles for Public Safety Use Moderator: Sgt. William R. Hunt, Jr., Manager, Fleet and Logistics, Windsor Police Service, Windsor, ON, Canada Faculty: Chip MacDonald, Director, Police and Government Business, Segway, Inc., Bedford, NH George L. Petropoulos, Eastern Key Accounts Representative, Worldwide Police and Fleet Sales, Harley-Davidson Motor Company, Milwaukee, WI David C. Pollei, President & CEO, American Chariot, North Hollywood, CA Gerry White, Director of Sales, T3 Motion, Inc., Costa Mesa, CA Tired of conventional vehicles with gas-guzzling engines being assigned to perform simple, one-person transportation tasks? There are money and fuel-saving alternatives. Hear the latest on what is new in the fuel-saving personal transportation marketplace. If saving money is your objective, be sure to attend.

You will learn: 1. What is new in the marketplace in the form of personal transport and other specialty vehicles 2. Methods to reduce fuel consumption and lower your fuel budget funding 3. New, exciting, and innovative methods for individuals to move from place to place

Alliance Alchemy: Turning Relationships into Gold Strategic alliances give you dramatically faster and more cost-effective growth options by leveraging the assets of others. To get these amazing results, you have to have the formula and be strategic, flexible, and collaborative, but you have to be careful: 50 percent of alliances fail.

By knowing how to choose the right partners, you will eliminate squandering time and resources. Rigsbee’s’s depth of expertise, combined with his inspirational style of speaking, will leave the audience with a sense of purpose and ready-to-use tools to immediately impact their lives and their organization’s effectiveness. Business is about results, not excuses.

Ed Rigsbee is a nationally recognized expert on strategic alliance development and implementation, with a marketing sub-specialty. He is the author of PartnerShift – How to Profit from the Partnering Trend, Developing Strategic Alliances, and The Art of Partnering.

Course #37 9:45 a.m. - 11:15 a.m.

Discipline: AM, MM Room 219, NOMCC, 2nd Floor

Course #39 9:45 a.m. - 11:15 a.m.

Discipline: PD Room 220-222, NOMCC, 2nd Floor

PSG

CAFM

Impact of National Fire Protection Association (NFPA) Regulations on Fleet Operations

CAFM Boot Camp: Risk Management Moderator: Robert Ellingsworth, CAFM, Highway Equipment Supervisor, Mn/DOT, St. Paul, MN Faculty: Paul K. Koch, CAFM, Fleet Manager, City of Durham, Durham, NC Lt. Col. Katherine Vigneau, CAFM, Logistics Section Chief, Joint Warfare Centre, Stavanger, Norway Dealing with uncertain events and controlling risks before they become a problem can overwhelm even the most seasoned fleet manager. It is not practical to insure or prepare for every loss; however, a good plan and strategies will help to overcome many of the issues and expenses related to loss.

Certified Automotive Fleet Manager (CAFM) program participants can use this opportunity to reinforce their existing expertise in this module and related competencies and obtain assistance for concepts that might be problematic.

You will learn: 1. The role of insurance in risk management and the process of subrogation 2. The elements necessary to develop and implement a fleet safety program 3. The components of driver training, crash investigations and the benefits of crash prevention 4. The importance of maintaining an ongoing system to track and investigate drivers’ records

Moderator: Peter Bednar, Fleet Operations Superintendent, City of Bellevue, Bellevue, WA Faculty: Jack Kreckie, Chief of Operations, ARFF Professional Services, Milford, MA Join the Public Safety Group in a discussion about National Fire Protection Association (NFPA) regulations and learn the skills needed to write specifications for fire/rescue apparatus. Also, learn how to apply these standards to your public safety fleet operation.

You will learn: 1. Selected topics from NFPA 1901: Standard for Automotive Fire Apparatus (vehicle specifications); NFPA 1915: Standard for Fire Apparatus Preventive Maintenance Program; and NFPA 1911: Standard for the Inspection, Maintenance, Testing, and Retirement of In-Service Automotive Fire Apparatus 2. How to integrate NFPA standards into a comprehensive fire apparatus maintenance program

Course #38 9:45 a.m. - 11:15 a.m.

Discipline: RM Room 224, NOMCC, 2nd Floor CAFM CN CP PH PSG PS UN UT

Managing Fleet Risk and Loss Moderator: Matthew Betz, Vice President, National Account Sales, AmeriFleet Transportation, Brighton, MI Faculty: Mike Heembrock, Vice President, Executive Specialist, Chubb Group Ins. Co., Whitehouse Station, NJ In addition to the human toll, crashes have a significant cost for your organization, including health benefits, liability, and wage-risk premiums.

This course, a joint effort of NAFA and NETS (Network of Employers for Traffic Safety), provides an in-depth study of loss control and safety as well as specific tactics a fleet manager can utilize to manage and minimize those costs.

You will learn: 1. The impact of loss control on your organization 2. The risk management process and vehicle-related risk factors 3. Standards and guidance for organizations and fleet managers

Course #40 9:45 a.m. - 11:15 a.m.

Discipline: VFM Room 215-216, NOMCC, 2nd Floor CAFM CN CP PH PSG PS UN UT

Greening Your Fleet: Learn from the Winners

DISCIPLINES: ASSET MANAGEMENT (AM), BUSINESS MANAGEMENT (BM), FINANCIAL MANAGEMENT (FM), FLEET INFORMATION MANAGEMENT (FIM), MAINTENANCE MANAGEMENT (MM), PROFESSIONAL DEVELOPMENT (PD), RISK MANAGEMENT (RM), VEHICLE FUEL MANAGEMENT (VFM)

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NAFA’s 2009 Institute & Expo

Moderator: Claude Masters, CAFM, Manager, Vehicle Acquisition and Fuel, Florida Power and Light, Riviera Beach, FL Faculty: Green Fleet Award Winners Are you being directed to green your fleet and are not certain where to begin? Learn the secrets of creating an environmentally friendly fleet from the NAFA Green Fleet Award Winners. Winning fleet managers will share their strategies on how to move forward in a world where energy security, sustainability, and global warming are critical issues. Learn proven, successful business practices and technology applications that will help your fleet rank with the greenest in the nation.

You will learn: 1. How to develop a winning strategy to green your fleet 2. How new technologies helped these companies reduce their carbon footprints 3. How to create a sustainable green policy for your fleet organization

Course #41 9:45 a.m. - 11:15 a.m.

Discipline: BM, PD Room 211-213, NOMCC, 2nd Floor

Course #43 11:30 a.m. - 12:30 p.m.

Discipline: MM, VFM Room 225-227, NOMCC, 2nd Floor

CAFM CN CP PH PSG PS UN UT

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Mastering Negotiation Skills Moderator: Patti Early, CAFM, Fleet Fueling Operations Supervisor, Florida Power and Light, Riviera Beach, FL Faculty: Steve Gartrell, Senior Instructor, Baker Communications, Inc., Houston, TX Rather than feeling overwhelmed when negotiating, key skills can make you a more confident and effective negotiator.

Understand how to flex your approach when dealing with different types of negotiators and how to ensure negotiations stay on a principled track. This session will focus on providing you the tools you need to handle any negotiation situation with ease.

You will learn: 1. How to deal with different negotiators 2. Ways to apply a structured negotiation process that you can apply to strategic and tactical negotiations 3. How to spot and defuse the most common negotiation tactics

Course #44 11:30 a.m. - 12:30 p.m.

Discipline: RM Room 224, NOMCC, 2nd Floor

Course #42 9:45 a.m. - 11:15 a.m.

Discipline: BM Room 225-227, NOMCC, 2nd Floor

CAFM CN CP PH PSG PS UN UT

CP

Take Personal Use to the Next Level and Reduce Your Fleet Costs

Show Guide & Final Program

Mythbusters: The Snake Oil Saga Moderator: George Schwarz, Director, Bureau of Vehicle Management, City of Harrisburg, Harrisburg, PA Faculty: Sgt. William R. Hunt, Jr., Manager, Fleet and Logistics, Windsor Police Service, Windsor, ON, Canada We have all seen the claims: “Just put this in the tank and get 5 mpg more,” or “Install this widget to the thing-a-ma-bob and you will increase your mileage 10 percent.” Are any of these claims true? Are you as confused as a 6-year-old taking a university algebra exam? Well, we can help! NAFA sent out our Mythbusters version of Adam and Jamie to prove or disprove, once and for all, the claims of these “snake oil” sales pitches. Our team of Friday and Gannon, Batman and Robin, or Laurel and Hardy if you will, dug deeper than your neighbor’s 2-year-old retriever in a vegetable garden to bring you “the facts, just the facts” on this “praised by some, but claimed seedy by others” saga. From interviews with some of the most respected engineers and scientists in North America to real product testing, we have the results. If you miss this course, you will be the one who’s “BUSTED”!

You will learn: 1. A litany of the types and designs of products making claims on the market today and how they are marketed 2. What the engineers and scientists say about such products, good and bad 3. The results of several “real world” tests completed on a cross section of the products available today, with surprising results

Moderator: Mary Sticha, Vice President, Service Excellence, GE Capital Solutions Fleet Services, Eden Prairie, MN Faculty: Robb Kruger, Tax Manager, GE Capital Solutions Fleet Services, Eden Prairie, MN As fuel costs and total cost of ownership of fleet vehicles continue to rise, many fleets can benefit from adding a personal use charge to their arsenals to battle those costs. Learn how you can lower fleet costs through structured personal use charges.

You will learn: 1. Tax-efficient methods of structuring a personal use charge 2. Questions to ask in the analysis of your fleet program 3. How to develop a tiered personal use charge program 4. Proper reporting of personal mileage and fringe benefit

Crash Management Moderator: Matthew Betz, Vice President, National Account Sales, AmeriFleet Transportation, Brighton, MI Faculty: Kathy Konicki, Director of Associate Safety, Nationwide Insurance, Columbus, OH What happens after the crash? This course, a joint effort of NAFA and NETS (Network of Employers for Traffic Safety), provides an in-depth study of the commercial auto claims process as well as specific tactics and procedures a fleet manager can utilize to manage auto claims effectively.

You will learn: 1. The five essential steps a fleet manager must take after each and every crash 2. The crash management process from the crash event through close of claim 3. The general and specific opportunities a well-informed fleet manager has to manage commercial auto claims

DISCIPLINES: ASSET MANAGEMENT (AM), BUSINESS MANAGEMENT (BM), FINANCIAL MANAGEMENT (FM), FLEET INFORMATION MANAGEMENT (FIM), MAINTENANCE MANAGEMENT (MM), PROFESSIONAL DEVELOPMENT (PD), RISK MANAGEMENT (RM), VEHICLE FUEL MANAGEMENT (VFM)

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Course #45 11:30 a.m. - 12:30 p.m.

Discipline: PD Room 220-222, NOMCC, 2nd Floor

Course #47 11:30 a.m. - 12:30 p.m.

Discipline: MM Room 215-216, NOMCC, 2nd Floor

CAFM

CAFM CN CP PH PSG PS UN UT

CAFM Boot Camp: Asset Management

How Much Can My Vehicle Tow?

Moderator: Lt. Col. Katherine Vigneau, CAFM, Logistics Section Chief, Joint Warfare Centre, Stavanger, Norway Faculty: Stuart W. May, CAFM, Mechanical Engineer, Ohio Turnpike Commission, Berea, OH Fleet Managers are asset managers. As such, they are tasked with asset management responsibilities that include vehicle selection, procurement, commissioning, disposal, remarketing, and decommissioning. Because fleet assets and costs related to these assets often represent a significant portion of an organization’s net value and operating expenses, fleet managers skilled in asset management can significantly improve an organization’s profitability and/or cost effectiveness.

Certified Automotive Fleet Manager (CAFM) program participants can use this opportunity to reinforce existing expertise in this module and related competencies and obtain assistance for concepts that might be problematic.

You will learn: 1. How to develop effective vehicle selector lists 2. The key elements in developing vehicle specifications 3. The factors that affect resale value 4. The remarketing method that is right for your fleet

Course #46 11:30 a.m. - 12:30 p.m.

Discipline: BM Room 208-209, NOMCC, 2nd Floor CP

Global Fleet Management Peer Exchange

Course #48 11:30 a.m. - 12:30 p.m.

Discipline: FM Room 206-207, NOMCC, 2nd Floor CAFM CN CP PH PSG PS UN UT

Fleet Cost Management Strategies for the Future Moderator: Sheryl Grossman, Fleet Operations Manager, GE Healthcare, Milwaukee, WI Faculty: Greg Corrigan, Vice President, Business Intelligence, PHH Arval, Sparks, MD Scott Pattullo, Senior Vice President, Sales, Marketing and Account Management, Wheels, Inc., Des Plaines, IL Fleet managers are always being asked to reduce cost and improve productivity. This course will address myriad ways in which this can be accomplished, in a combined presentation and discussion format. The examples cover opportunities for all types of fleets, in many traditional and non-traditional categories of fleet and fleet-related expense.

You will learn: 1. Ways in which other fleets have achieved significant cost savings 2. Opportunities for savings in areas you never thought to look before 3. How to sell your ideas to your organization

23

NAFA’s 2009 Institute & Expo

Facilitator: Linda George, I&E Procurement, Corporate Fleet Coordinator, CH2M Hill, Inc., Englewood, CO Faculty: Paul Herremans, Senior Sourcing Specialist, Leased Cars, Philips General Purchasing, Brussels, Belgium Joseph LaRosa, Director, Global Fleet Services, Merck & Co. Inc., Whitehouse Station, NJ Gayle Pratt, Director, Global Fleet, Global Supply Chain, Ecolab Inc., St. Paul, MN Do you want to know how other companies have tackled global fleet management? This session with Q&A will feature experienced fleet leaders that will give you insight to their programs and best practices.

They will show you how to formulate both strategy with structure to launch or improve your global fleet operation.

You will learn: 1. Best practices in global fleet management from your peers 2. How fleet procurement and operations are similar and yet different for the regions of the world 3. The nuances of global fleet management

Moderator: William K. Roberts, Director, Fleet Services, University of Minnesota, Minneapolis, MN Faculty: Bob Johnson, Director of Fleet Relations, National Truck Equipment Association (NTEA), Jefferson, MD Towing is more than just hooking up and driving away—you should never put the cart before the horse. Fleet managers must exercise considerable care to ensure vehicles are not overloaded or in violation of regulatory requirements when towing trailers. Various factors with impact on the towing capacity of a vehicle will be discussed, including vehicle and trailer registration, federal bridge laws, distribution of the load on the trailer, and driver licensing requirements. If you know what you are doing, you can safely and successfully tow something from here to there.

You will learn: 1. Vehicle design, legal considerations, and other factors that determine trailer towing capabilities 2. How to determine the maximum trailer towing capacity of a vehicle and the actual capacity in various situations 3. Suggestions for ensuring your vehicles and trailers are properly loaded in various operating scenarios

Special Presentation Course #49 La Louisiane Ballroom, NOMCC, 1st Floor 12:45 p.m. - 1:30 p.m. Lunch 1:30 p.m. - 2:15 p.m. Featured Speaker Chapter Recognition Lunch NAFA’s chapters are the backbone of your association. It is at this grassroots level, at your local chapter meetings, that you have the opportunity to reach people who have the experience and expertise you may need to tap into—and who may need to tap into your knowledge and expertise. Join your colleagues as we celebrate NAFA’s 34 chapters led by our host, the Southwest Chapter.

Moderator: Claude Masters, CAFM, Manager, Vehicle Acquisition and Fuel, Florida Power and Light, Riviera Beach, FL

1:30 p.m. - 2:15 p.m.

Jan McInnis Cubicle Comedy from the Work Lady It’s time to laugh, relax, and recharge as comedian and professional speaker Jan McInnis takes you on a fun journey from working with crazy bosses to dealing with every day life. This “no-note-taking-allowed” program will help you refresh, re-motivate, and give you a humorous perspective on work, family, kids, and “stuff.” Don’t miss this chance to renew your spirit and tickle your funny bone!

Before becoming a comedian, Jan McInnis spent 15 years climbing the corporate ladder...and she has the comedy act to prove it! From “control-freak” bosses to her assistant “calling in fat” and team-building exercises gone awry, McInnis has lived it all! And she tells it all from the stage. McInnis also hits a nerve among audiences with her bits on growing up in a large family and being single in the new millennium! In addition to her stand-up comedy act, she is also a freelance comedy writer selling hilarious material to radio and television.

Course #50 2:30 p.m. - 4:00 p.m.

Discipline: BM Room 225-227, NOMCC, 2nd Floor PSG

Show Guide & Final Program

Take-home Vehicle Policies: IRS Commuting Rules and IRS Publication 15B Compliance Moderator: Jon Crull, CAFM, Fleet Manager, City of Daytona Beach, Daytona Beach, FL Faculty: Janis Christensen, CAFM, Senior Manager, Mercury Associates Inc., Rossmoor, CA Federal guidelines can get confusing, as any fleet manager can attest.

This session will provide valuable insights about how states should comply with the IRS guidelines, effectively avoiding damaging audits and public scrutiny. This industry expert will provide real-time examples of effective strategies to comply with complex guidelines.

You will learn: 1. How state and local government public safety vehicles fleets comply with IRS commuting rules for take-home vehicles 2. What is IRS Publication 15B and how should you interpret it 3. Tips to survive an IRS audit for take-home vehicles

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Course #51 2:30 p.m. - 4:00 p.m.

Discipline: VFM Room 210, NOMCC, 2nd Floor CAFM CN CP PH PSG PS UN UT

Fuel Hedging and Procurement Strategies Workshop Moderator: Claude Masters, CAFM, Manager, Vehicle Acquisition and Fuel, Florida Power and Light, Riviera Beach, FL Faculty: Roger W. Murray, Chief Operating Officer, PS Energy Group, Inc., Atlanta, GA This course will walk you through the hedging process and explain the features and benefits of specific price-risk management programs. The objective is to arm you with ways to help minimize exposure to risk and manage your fuel costs in today’s volatile market, in order to meet your long-term financial goals.

You will learn: 1. What hedging is 2. Hedging strategies and considerations 3. How hedging can help you reach your price-risk management goals

Course #52 2:30 p.m. - 4:30 p.m.

Discipline: PD Room 220-222, NOMCC, 2nd Floor CAFM

CAFM Boot Camp: Fleet Information Management Moderator: Lt. Col. Katherine Vigneau, CAFM, Logistics Section Chief, Joint Warfare Centre, Stavanger, Norway Faculty: Christopher D. Amos, CAFM, Commissioner of Equipment Services, City of St. Louis, St. Louis, MO John Brewington, CAFM, CEM, President, Brewington & Company, Mount Airy, NC Even though many organizations have an information technology (IT) staff to assist fleet managers, there is significant value to fleet managers understanding the basic IT issues. With a general knowledge of IT, fleet

Course #55 4:45 p.m. - 5:45 p.m.

Discipline: PD Room 224, NOMCC, 2nd Floor

managers can intelligently interact with support staff to solve problems and enhance IT functionality. We will look at the role telematics is playing within the fleet department and the many diagnostic and location-based information/functions it can provide.

Certified Automotive Fleet Manager (CAFM) program participants can use this opportunity to reinforce existing expertise in these modules and related competencies and obtain assistance for concepts that might be problematic.

You will learn: 1. The various components and protocols of data networks and participating in their planning and response tuning 2. The process of conducting a needs assessment and selecting, acquiring, and implementing a Fleet Information Management System (FIMS) 3. The various types of general business software useful in manipulating data and communicating with staff, fleet customers, and decisionmakers 4. Best practices for safeguarding data

CAFM

Q&A with the CAFM Boot Camp Faculty Still have questions? Not sure about something that was presented? Here is your opportunity to meet one last time with the entire faculty of the CAFM Boot Camps and get your answers!

Special Event 6:30 p.m. - 9:00 p.m.

Grand Ballroom, Hilton New Orleans Riverside, 1st Floor

Course #53 2:30 p.m. - 3:30 p.m.

Discipline: BM Room 211-213, NOMCC, 2nd Floor CAFM CN CP PH PSG PS UN UT

U.S. Legislative Update Moderator: Elizabeth Linck, CFM, Fleet Director, Town of Greenwich, Greenwich, CT Faculty: Patrick O’Connor, President, Kent & O’Connor, Washington, D.C. From climate change to alternative fuels, from workplace safety to transportation safety, from Maine to California, U.S. lawmakers and regulators are impacting the ways fleets operate. Get the latest updates and insights from a real Washington “insider,” NAFA’s legislative counsel.

You will learn: 1. Major new legislative and regulatory challenges to fleet operations 2. Strategies you can adopt to comply with regulatory requirements 3. Strategies you can use to communicate your concerns to, and garner support from, elected officials

Course #54 3:30 p.m. - 4:30 p.m.

Discipline: BM Room 215-216, NOMCC, 2nd Floor

Closing Reception and Dinner Join us at the Hilton New Orleans Riverside for an evening of wonderful food, dancing and networking in grand New Orleans style. There will be a half-hour hosted reception followed by a buffet dinner featuring many famous New Orleans dishes.

Entertainment will be provided by Marva Wright & the BMWs. Wright is known locally as the blues queen of New Orleans.

This is a chance to say farewell to old friends as well as the new friends you have made at this year’s I&E. Don’t miss this event!

Attire: Dressy casual (jeans, shorts, T-shirts and other casual looks are not appropriate) NOTE: Seating tickets are required. Your I&E registration fee includes one “exchange ticket” for the closing dinner. You must exchange this ticket for a seating ticket at the NAFA registration desk to secure your table assignment. Additional tickets may be purchased on-site. The ticket exchange will begin at 7:00 a.m. on Saturday, April 25, and end at 5:00 p.m. on Monday, April 27.

CN CP

Canadian Legislative Update

WEDNESDAY, APRIL 29 Special Events CAFM Exam 9:00 a.m. - 12:00 p.m.

Oak Alley, Hilton New Orleans Riverside Hotel, 3rd Floor

NAFA’s 2009 Institute & Expo

Moderator: Alain Lahaie, Purchasing Manager, Transervice Lease Co., Anjou, QC, Canada Faculty: Huw Williams, President, Impact Public Affairs, Ottawa, ON, Canada All levels of the Canadian government are targeting fleet issues such as alternative fuels, insurance, taxation, licensing, environment, and vehicle equipment. NAFA’s Canadian legislative counsel will simplify current concerns and identify steps to ensure your voice and your employer’s concerns are heard.

You will learn: 1. The latest issues being explored by Canadian legislators 2. How to effectively express your recommendations to government leaders

CAFM Exam 1:00 p.m. - 4:00 p.m.

Oak Alley, Hilton New Orleans Riverside Hotel, 3rd Floor

DISCIPLINES: ASSET MANAGEMENT (AM), BUSINESS MANAGEMENT (BM), FINANCIAL MANAGEMENT (FM), FLEET INFORMATION MANAGEMENT (FIM), MAINTENANCE MANAGEMENT (MM), PROFESSIONAL DEVELOPMENT (PD), RISK MANAGEMENT (RM), VEHICLE FUEL MANAGEMENT (VFM)

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An Interviewwith Graeme Maxton 2009 Keynote Speaker At NAFA’s 2006 Institute & Expo, Graeme Maxton warned that the global auto industry was in dire shape and needed a complete reengineering to fi x all that was wrong with it. Now evident, with the problems faced by automakers over the last 12 months, Maxton’s forecast has become, in many ways, a dismal reality.

Show Guide & Final Program

A writer, presenter, and events moderator who specializes in Asian business and economics as well as the world’s auto industry, Maxton returns as our 2009 I&E Keynote Speaker to offer an update on the state of the global automotive industry. With all of the layoffs and financial problems taking place, we decided to talk about a somewhat more positive subject: the environment and what role fleet managers can play in the overall picture.

The difficulty in most big changes like this is that the changes come from outside the industry. If you think about it, the guys who invented calculators were not the guys who were making slide rules.

26

Q You once described the difficulties of global warming and car manufacturers by saying, “It is a hard message and an unpopular one for car makers, but we have to make these changes. I want to be a small force for making others understand what we need to do and what we can realistically achieve.”

When did you fi rst begin warning people about global warming? What brought the subject to your attention?

A My warnings for this started more than a decade ago. It wasn’t so much to do with global warning, but with oil availability. It was quite clear that we had to make fundamental changes to the propulsion systems of cars. When we double the amount of oil we use every 10 years or so, which is what we’re doing in the world, and you start increasing the number of cars on the roads dramatically by adding countries like China and

powerful arguments politically for Obama to raise fuel taxes.

Fleet managers should be making their end users aware that oil prices and gas prices are going to stay high.

They may fall in the short-term, but they’re going to come back again.

The most sensible thing to do for the long-term use of the car, and also for residuals, is to buy smaller engines and more fuel-efficient vehicles because they will see the most benefit.

Q Is it easier or more difficult for a nation like China? Do they see the need to take the next step towards better cars? Or are they simply playing catch-up?

A No, they see the need because they have to import so much oil, and there’s a lot of anger about the pollution in China right now. The number of cancer instances is growing very quickly. The Chinese government is very aware that it has to maintain social stability, and with an economy slowing, everything matters. There’s a need because of the oil and pollution, but there is also a huge opportunity, because since China has so many fewer vehicles on the road, it doesn’t have the same legacy. China doesn’t have 140 to 150 million vehicles on the road like the Unites States does. It has the chance to bring in new technology and make it the dominant technology in 10 to 15 years.

Q The concept of new technologies reminds me of the company, Tesla, that started out with “computer people” rather than “auto people” and the goal of building electric cars from fresh ideas. Is a fresh start what we need? Tesla itself has struggled to get its cars on the roads; can a company get that sort of fresh start to work in America right now?

A I don’t know. America has got a remarkable ability to bounce back and reinvent itself. The difficulty in most big changes like this is that the changes come from outside the industry. If you think about it, the guys who invented calculators were not the guys who were making slide rules. It’s some other place that will invent this stuff. The universities in China are working very heavily on hybrids and hydrogen vehicles, but I’ve seen their forecasts; even they are not predicting big instances in these technologies until 2020. It’s going to take a long time. Ω 27

NAFA’s 2009 Institute & Expo

India, you begin to run out of oil very quickly. There’s some very good evidence put together by Shell in the 1980s, which said the peak of oil would fully come around 2008/2009, and it’s proved to be absolutely right.

Q So, you started out with more practical reasons, and the environmental angle came a bit later on.

A Yes, exactly. In the last four or five years, we’ve become much more aware of the environmental issues.

So, there are now two reasons to change what we’re doing. This is a problem, on one level, because it means we’ve got to fi nd another way of fueling and propelling vehicles, but it’s also a huge opportunity. Whoever comes up with a solution and develops it fi rst will have a massive technological advance, which is one reason the Chinese, in particular, are working on it. They see it as an opportunity. Obviously, the United States sees it as an opportunity, too.

Q Has speaking out as “a global warming evangelist of sorts”—as you once put it—hurt you in the automotive industry? Has it created enemies?

A No, I think most people are torn. They can see that there is most clearly something happening here, and they know they have a moral responsibility to take whatever steps are necessary to avoid some sort of catastrophe.

Q What sort of changes would you like to see made? What do you think auto manufacturers can do in the short-term?

A Changes are difficult with oil prices falling back again. It’s much easier to put them on the shelf and say we’ll deal with this problem later. We’ve got 600 million vehicles in the world today that are not as efficient as they could be. The time it will take to make the necessary changes is going to continue, most likely, for decades rather than a few years. There are different things we can do, some in the short-term and some for the long-term, but we can set some goals. We need to say in 20 years time, we want to have 50 percent less emissions. The United States is dragging its feet by talking about beginning to reduce emissions in 2025.

That’s a bit like someone who is overweight saying, “I’m going to keep on eating feverishly and begin to diet in 2025.” It’s crazy!

What we could do in the short-term is try to make car use less attractive and encourage the use of smaller, more fuel-efficient cars. We can encourage people to shift to smaller cars, to shift to diesel, and to buy newer cars and get the most polluting ones off the road.

I would encourage people to downsize engines and remind them that oil prices were, not so long ago, $150 per barrel. If I were [President] Obama, I would be progressively increasing the cost of fuel. The way to encourage people to change behavior is through the price. America wants to reduce its emissions and wants to reduce its oil dependence; both are very

NAFA’s 2008-2009 Board of Trustees President Gayle Pratt Ecolab, Inc.

Trustee, Central Region Sheryl Grossman GE Healthcare

Senior Vice President Christopher D. Amos, CAFM City of St. Louis

Trustee, Eastern Region Claude T. Masters, CAFM Florida Power & Light

Vice President Tom Lubas Port Authority of NY & NJ

Trustee, Western Region John Alley, CAFM City of San Diego

Vice President Randy Shadley, CAFM Sprint Nextel

Trustee – Past President Charles A. Gibbens County of Henrico, Virginia

Vice President for Canada Julie L. Furlotte, CAFM Royal Canadian Mounted Police

Trustee – Affiliate Deb Watkins PHH Arval

NAFA’s 2009-2010 Board of Trustees

Treasurer Douglas Weichman, CAFM Palm Beach County

President Christopher D. Amos, CAFM CAFM City of St. Louis

Trustee, Central Region Trusste Tr teee,, C enttrral en al R egio eg ionn Sheryl Grossman Sher Sh e yyll G ross ro oss ssma ssm man GEE Healthcare Heaaltthhccarre

Secretary Marvin V. Fletcher, CAFM County of Hanover

Senior Vice Presidentt Douglas Weichman, CAFM AFM Palm Beach County

Trustee, Region Trusttee,, Eastern nR Reg egioon Jeff Jeter Spotsylvania Spot Sp otsy sylv lvan ania ia County Cou C ount ntyy Public Publ Pu blic ic Schools

Vice President Claude T. Masters, CAFM Florida Power & Light Vice President Marvin V. Fletcher, CAFM County of Hanover Vice President for Canada Katherine Vigneau, CAFM Government of Canada

Show Guide & Final Program

Secretary Ruth Alfson, CAFM Serco Group, Inc. Treasurer Bryan Flansburg, CAFM University of Colorado

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Trustee, Western Region John Alley, CAFM City of San Diego Trustee – Past President Gayle Pratt Ecolab, Inc. Trustee – Affiliate Matt Betz AmeriFleet Transportation

I&E Curriculum Committee Gayle Pratt Ecolab, Inc. St. Paul, MN NAFA President

Steven Pederson VPSI, Inc. Troy, MI 2010 Arrangements Chair – Detroit

Walter Burnett, CAFM City of Macomb Macomb, IL Education Development Chair

Christopher D. Amos, CAFM City of St. Louis St. Louis, MO NAFA Senior Vice President

John Helman Nagy FleetNet Elkhart, IN Affiliate Chair

Bryan Flansburg, CAFM University of Colorado Boulder, CO Certification Board Representative

Patti Earley, CAFM Florida Power & Light Riviera Beach, FL 2009 Curriculum Chair

Mary Sticha GE Capital Solutions Eden Prairie, MN Affiliate Vice Chair

Mario Gionet CBC Radio-Canada Montreal, Canada Canadian Corporate Fleet Manager Representative

Sherry Lewis UCLA Los Angeles, CA 2009 Curriculum Vice Chair

Jon Crull, CAFM City of Daytona Beach Daytona Beach, FL PSG Chair

Mike Camnetar, CAFM Standard Coffee Service New Orleans, LA 2009 Arrangements Chair – New Orleans

Bill Hunt City of Windsor Police Service Windsor, Ontario, Canada PSG Vice Chair

Elizabeth Linck, CFM Town of Greenwich Greenwich, CT Public Service Fleet Manager Representative Tony Saxon Georgia Power Company Forest Park, GA Public Service Fleet Manager Representative

Paul Harrison TDS Telecom Madison, WI Utility Fleet Manager Representative William Roberts University of Minnesota Minneapolis, MN University Fleet Manager Representative Brenda Davis Baker Hughes, Inc. Houston, TX Corporate Fleet Manager Representative Linda George CH2M Hill Inc. Englewood, CO Corporate Fleet Manager Representative

Arrangements Committee & Public Safety Group Arrangements Committee Mike Camnetar, CAFM Standard Coffee Service New Orleans, LA 2009 Chair – New Orleans Steven Pederson VPSI Inc. Troy, MI 2010 Chair – Detroit

David Anderson Pamlab LLC Covington, LA Michael Kacal Kacal’s Auto & Truck Service Houston, TX

Brenda Garcia City of San Antonio San Antonio, TX Christopher D. Amos, CAFM City of St. Louis St. Louis, MO NAFA Senior Vice President Reporting Officer

Jon Crull, CAFM City of Daytona Beach Daytona Beach, FL Public Safety Group Chair

Jeff Jeter Spotsylvania County Public Schools Fredericksburg, VA

Bill Hunt, Vice Chair Windsor, Ontario, Canada Public Safety Group Vice Chair

Lamont Nelson City of Salt Lake City Salt Lake City, UT

Peter Bednar City of Bellevue Bellevue, WA

George Schwarz City of Harrisburg Harrisburg, PA

Bryan Boettger Federal Signal Corporation University Park, IL

Charles Tyler Jefferson County Commission Birmingham, AL

Brian J. Cowan Ontario Provincial Police Orillia, Ontario, Canada

Marvin Fletcher, CAFM County of Hanover Ashland, VA Reporting Officer

NAFA’s 2009 Institute & Expo

Brenda Davis Baker Hughes, Inc. Houston, TX

Public Safety Group

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Exhibitors by Company # 54Ward Integrated Solutions Booth # 1201 160 Howells Rd Bay Shore, NY 11706 631-206-2920 Fax 631-206-2923 sales@54ward.com www.54ward.com 54ward Integrated Solutions increases emergency vehicle operator safety by controlling all devices by voice and computer touch screen.

A A.R.E. Accessories, LLC Booth # 1333 400 Nave Rd SE Massillon, OH 44648-1100 330-830-7800 Fax 330-830-7843 info@4are.com www.4are.com

Show Guide & Final Program

AAMCO Transmissions Inc. Booth # 1113 201 Gibraltar Road Horsham, PA 19044 800-292-8500 X285 Fax 215-565-2687 JDougherty@aamco.com www.aamco.com In addition to expert transmission repairs, AAMCO centers offer services such as oil changes, brakes, maintenance tune-ups and more. Your dedicated National Fleet team is ready to answer any questions you might have about our services.

Acadian Monitoring Services Booth # 305 PO Box 93088 Lafayette, LA 70509 866-347-5252 Fax 800-353-0192 mobilemonitoring@acadian.com www.mobile-monitoring.com Acadian Monitoring Services provides monitoring of all types of alarms including two-way medical, telehealth, fire/burglar alarms, and GPS tracking of vehicles and assets.

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WORKING WONDERSSM

ADESA Specialty Auctions Booth # 1044 11600 Fruehauf Drive Charlotte, NC 28273 321-229-2599 jlarsh@adesa.com www.adesarigs.com Adrian Steel Company Booth # 601 906 James Street Adrian, MI 49221 517-266-4402 Fax 517-265-5834 www.adriansteel.com Agile Access Control, Inc. Booth # 507 13720 Charity Ct. Germantown, MD 20874 408-213-9555 mwade@agilefleet.com www.agilefleet.com Web-based fleet and motor pool software. Key control for dispatching.

Maintenance, fuel, disposal, risk management, and more. Integrate with existing applications: fleet, accounting, and others.

Air Automotive Tracking Inc. Booth # 219 260 Edgeley Blvd. # 21 Vaughan, ON L4K 3Y4 Canada 905-761-3268 Fax 905-761-8455 info@aatracking.com www.aatracking.com

ALD Automotive, Inc. Booth # 708 901 Deming Way,Suite 101 Madison, WI 53717 608-288-8583 Fax 608-288-8913 www.aldautomotive.us ALD Automotive Inc. provides vehicle leasing, professional consultation, and fleet management services to clients in the United States and presently operates in 39 countries worldwide.

AlertDriving Booth # 719 250 Ferrand Drive, Ste 301 North York, ON M3C 3G8 Canada 416-750-0210 Fax 416-750-7862 www.alertdriving.com AlertDriving is the global leader in providing Fleet Risk Management Solutions proven to significantly reduce collisions, injuries, costs and liability exposure – generating a 900% ROI.

AmeriFleet Transportation Booth # 901 1360 Union Hill Rd, 2A Alpharetta, GA 30004 800-728-9235 Fax 678-566-8204 www.amerifleet.com AmeriFleet Transportation provides Total Logistics solutions and transportation services to the fleet management industry; Vehicle Transportation, Title and Registration, DOT Compliance and Complete Asset Recovery.

All Star Technical Services Booth # 413 4800 Overton Plaza, Suite 380 Fort Worth, TX 76109 817-377-3844 Fax 817-377-5897 www.all-star.com

ARI, Automotive Resources Booth # 501 10000 Midlantic Drive Mount Laurel, NJ 08054 856-914-7501 epierce@arifleet.com www.arifleet.com

Altec Industries Booth # 429 210 Inverness Center Drive Birmingham, AL 35242 205-991-7733 Fax 205-981-2522 www.altec.com Altec, the world’s leading manufacturer of aerial lifts, digger derricks, and specialty equipment, provides superior services including operator training, financing, rental equipment, and fleet management.

Arsenault Associates Booth # 1103 6 Terri Lane Suite 700 Burlington, NJ 08016 609-747-8800 Fax 609-747-8801 www.arsenault.biz

Altech-Eco (Transeco Energy) Booth # 829 101 Fair Oaks Rd. Arden, NC 28704 828-654-8300 Fax 828-654-8747 par@transecoenergy.com www.altecheco.com 2009 Ford Focus Natural Gas Vehicle (NGV). EPA certified. Also available as a bi-fuel NGV capable of running on natural gas or gasoline.

American Honda Motor Co. Inc. Booth # 629 1919 Torrance Blvd.

MS 100-3C-3A Torrance, CA 90501 310-781-4457 Fax 310-781-4459 www.civicgx.com American Midwest Fleet Solutions Booth # 636 1955 NW US Highway 50 Lone Jack, MO 64070 816-566-3420 Fax 816-566-3422 teresa@ammfleetsolutions.com www. americanmidwestfleetsolutions.com

Asset-Auctions Booth # 539 347 Northgate Drive Warrendale, PA 15086 713-286-4654 Fax 713-286-4607 jtaylor@assetnation.com www.asset-auctions.com AssetWorks Inc. Booth # 1237 998 Old Eagle School Road Suite 1215 Wayne, PA 19087 610-225-8312 Fax 610-971-9447 www.assetworks.com Assetworks is the industry leader in providing Fleet Enterprise Asset Management software and automated fueling systems, with over 400 fleets as customers and over 30 years of experience. Visit www.assetworks.com.

ATR - Authorized Transmission Remanufacturing Inc. Booth # 736 350 Corporate Woods Parkway Vernon Hills, IL 60061 866-738-7267 Fax 847-793-0763 www.atreman.com

Audi of America Inc. Booth # 1119 2200 Ferdinand Porsche Drive Herndon, VA 20171 703-364-7419 Fax 703-364-7075 Ross.Friedmann@audi.com www.audiusa.com

Auto Truck Group Booth # 741 1200 North Ellis Street Bensenville, IL 60106-1119 630-860-5600 Fax 630-860-5631 sales@autotruck.com www.autotruck.com Auto Truck Group is a truck equipment upfitter providing quality truck equipment, value added services, competitive pricing and on-time delivery.

Audit Services Inc. Booth # 814 2123 Eastern Parkway Conyers, GA 30013 800-647-3626 Fax 800-952-5371 info@asiclaims.com www.asiclaims.com

Automotive Distribution Network Booth # 402 3085 Fountainside Drive Suite 210 Germantown, TN 38138 800-727-8112 Fax 901-682-9098 www.networkhq.org

Auto Driveaway Booth # 418 11 East Adams Street Suite 1402 Chicago, IL 60603 312-341-1900 sokun@autodriveaway.com www.autodriveaway.com

AutoVision Wireless Inc. Booth # 325 360 Deerhide Crescent Toronto, ON M9M 2Y6 Canada 416-747-4444 Fax 416-747-4443 ross.newcombe@ autovisionwireless.com www.autovisionwireless.com

EXCELLENCE IN MOTION

Avery Dennison - Graphics Division Booth # 210 250 Chester Street Painesville, OH 44077 440-358-3643 Fax 440-358-2702 www.averygraphics.com A global leader in supplying pressuresensitive, fleet marking graphic films (printable, pigmented and reflective).

Avery has supplied graphic films for many of the world’s most prominent fleets.

Avis Budget Group Booth # 740 6 Sylvan Drive Parsippany, NJ 07054 973-496-3500 www.avisbudgetgroup.com Avis Budget Group covers the market for vehicle replacement rental products and services. We understand mainentance, accident and bridge type rental customers, fleet management partnerships and fleet managers’ technology needs.

B Babaco Alarm Systems Booth # 324 110 West Commercial Avenue Moonachie, NJ 07074 201-804-6300 Fax 201-804-8717 leinis@babaco.com www.babaco.com

Heavy Duty Trucks and Equipment Locations: r #DE5# #tNanta April 16 –17, May 21, June 18

r #DE5# ,acksonviNNe April 7, May 5, June 9

NAFA’s 2009 Institute & Expo

ADESA specialty auctions offer you a better way to stock your lot with preowned trucks and equipment. We provide a full range of services to ensure your satisfaction.

Visit us online to learn more.

AutoZone Booth # 222 123 S Front Street Memphis, TN 38103 901-495-6536 Fax 901-495-8248 jose.varela@autozone.com www.autozone.com With 4,200 locations, AutoZone is the largest automotive parts provider in the USA. AutoZone is the exclusive automotive parts provider under the U.S. Communities cooperative purchasing contract.

r #DE5# LeZinIton April 28, May 27, June 30

r #DE5# LittNe 4ock April 23, May 28, June 25

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Š 2009 ADESA, INC.

April 14, May 12, June 23

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Exhibitors by Company Bob Barker Company, Inc. Booth # 707 134 N Main Street Fuquay Varina, NC 27526 919-552-3431 Fax 919-552-3431 www.bobbarker.com Bobcat Company Booth # 637 250 East Beaton Dr West Fargo, ND 58078 701-241-8700 www.bobcat.com Bobit Business Media Booth # 1301 3520 Challenger St Torrance, CA 90503 310-533-2400 Fax 310-533-2503 myla.diaz@bobit.com www.fleet-central.com Bobit Business Media’s Auto Group covers the entire fleet market, reaching decision-makers in commercial, government, and rental fleets through print and electronic media and events.

Boss Safety Products Booth # 724 30061 Comercio, Unit B Rancho Santa Margarita, CA 92688 949-709-2435 Fax 949-709-2460 mike@boss-safety.com www.boss-safety.com BOSS SAFETY PRODUCTS provides custom preparedness kits for many government agencies. Kit categories include (Vehicle Safety, Disaster Rescue, Cold Weather, Hurricane, Personal Evacuation and many more).

Show Guide & Final Program

BSM Wireless Inc. Booth # 840 88005 Overseas Hwy Suite 10-130 Islamorada, FL 33036 800-646-9614 jlindner@bsmwireless.com www.bsmwireless.com BSM Wireless Inc. designs, manufactures and markets a comprehensive line of Automatic Vehicle Location and Engine Diagnostics solutions for law enforcement, and fleet applications.

Bus-Watch by REI Booth # 1140 6534 L Street Omaha, NE 68117 402-339-2200 Fax 402-339-1704 sales1@radioeng.com www.radioeng.com

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C Cambridge Integrated Services Group, Inc. Booth # 640 175 West Jackson Blvd Suite 1000 Chicago, IL 60604 312-381-8800 www.cambridgeclaims.com Canadian Solar Inc. Booth # 623 12657 Alcosta Blvd., Suite 140 San Ramon, CA 94583 925-866-2700 Fax 925-866-2704 dirk.sutton@csisolar.com www.csisolar.com Canadian Solar Inc. (Nasdaq Listed: CSIQ) fully integrated solar manufacturer and marketer - presents the SOLAR BATTERY SAVER, which prevents battery replacement and system reprogramming.

Car Toys Fleet Solutions Booth # 625 20 West Galer Street Suite 300 Seattle, WA 98119-3357 206-890-4205 Fax 206-443-2525 fleet@cartoys.com www.cartoys.com/fleet Making fleets more safe, secure and productive using the best available technologies, unmatched support and highest level of integrity.

Carmanah Technologies Corp. - Go Power!

Booth # 619 #4 - 203 Harbour Road Victoria, BC V9A 3S2 Canada 250-380-0052 Fax 250-380-0062 www.gpelectric.com The Go Power! Products - inverters, chargers and solar modules currently used in thousands of different mobile vehicle applications where reliable AC and DC power is needed.

CASECO Booth # 701 19105 S Hwy 66 Claremore, OK 74017 918-283-2999 Fax 918-283-1119 sally@casecomfg.com www.caseco.us CASECO Truck Body specializes in truck body and truck mounted equipment solutions. Quality products, Packed with Value, and Delivered with Pride. CTB, your Fleet partner.

CCG/Faster Booth # 1128 2730 Ellsmere Ave Norfolk, VA 23513 800-753-2783 Fax 757-625-5114 becky.l@ccgsystems.com www.ccgsystems.com CCG Systems, Inc. provides the FASTERCS & FASTERWeb fleet management software solutions coupled with unparalleled support and consultative services from our onstaff fleet and IT experts.

CEI Booth # 1212 4850 E Street Road Suite 200 Trevose, PA 19053 215-364-5600 Fax 215-364-2557 www.ceinetwork.com Offering collision, claim and risk management solutions that help fleets save money, reduce accidents and keep drivers safe. DriverCare Web-Based Training™ now with administrative tools!

Century Truck Caps Booth # 1207 1131 D.I. Drive Elkhart, IN 46514-9523 800-828-2277 Fax 800-224-5064 www.centurycaps.com Century is a manufacturer of quality fiberglass truck caps and tonneau covers, and aluminum commercial and lightweight truck caps. Proudly made in the USA. Chevin Fleet Solutions Booth # 1208 43 Orchard Hill Dr Sharon, MA 02067 781-793-0788 Fax 781-784-6894 ron@chevinfleet.com www.chevinfleet.com Chevin Fleet Solutions offers a worldclass flexible fleet management software designed to meet the demanding needs of fleet professionals around the world.

CLR Auto Transport Corporation Booth # 811 8350 Whitcomb Street Suite A - C Merrillville, IN 46410-6042 219-795-1040 Fax 219-795-1456 pat@clrautotransport.com www.clrautotransport.com CLR Auto Transport provides professional drive away service, truck carrier service and vehicle storage for corporate fleets and lease management companies.

Transporting Vehicles Nationwide.

Collective Data Booth # 515 655 Liberty Way, Suite 3 North Liberty, IA 52317 319-665-4890 Fax 319-665-4894 www.collectivedata.com Columbia ParCar Corp.

Booth # 718 1115 Commercial Avenue Reedsburg, WI 53959-2133 608-524-8888 Fax 608-524-8380 www.parcar.com Columbia is a Wisconsin-based manufacturer of electric powered, street legal low speed vehicles as well as gas and electric powered passenger, industrial and utility vehicles.

Comdata Booth # 1001 5301 Maryland Way Brentwood, TN 37027 617-376-8797 Fax 615-376-6881 ldecastro@comdata.com www.comdata.com The Comdata MasterCard offers a flexible fleet solution that streamlines your spending and lowers your costs with integrated, real-time transaction controls and detailed reporting.

Consumer Safety Technology, Inc. Booth # 838 10520 Hickman Rd, Suite F Des Moines, IA 50325 515-331-7643 Fax 515-331-7513 marketing@cstinc.com www.intoxalock.com Corporate Claims Management Booth # 712 1 Ivybrook Blvd, Ste 115 Ivyland, PA 18974 215-396-1991 Fax 215-396-8027 rmartines@ccmservices.com www.ccmservices.com Corporate Claims Management (CCM) specializes in complete fleet management services, accident claims, subrogation recovery and safety management. CCM’s FleetGuard Safety program features MVR and accident data along with risk leveling and safety training in one automated process.

Exhibitors by Company Counteract Balancing Beads Inc. Booth # 820 13029 8th Line RR#1 Georgetown, ON L7G 4S4 Canada 905-873-3339 Fax 905-873-3088 www.counteractbalancing.com Counteract Balancing Beads provide a trouble-free lifetime balance of the tire and complete wheel assembly, resulting in increased tire tread life and improved fuel economy.

Covercraft Industries, Inc Booth # 836 100 Enterprise Blvd.

Pauls Valley, OK 73075 405-238-9651 Fax 405-238-9601 jjegelewicz@covercraft.com www.covercraft.com Covercraft pioneered the market for custom vehicle covers and is proud to showcase SeatSaver®WT. Custom-fitted and application specific seat protectors for light-duty to class-8 trucks and fleet vehicles.

Crown North America Booth # 644 43 Gaylord Road St Thomas, ON N5P 3R9 Canada 519-637-7878 www.crown-na.com Crown North America, a Leggett & Platt Commercial Vehicle Products company since 2000, is an automotive original equipment manufacturer (OEM) program accessories provider. Crown NA also provides custom fleet upfit packages.

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DriverCheck, Inc. Booth # 518 2100 Powers Ferry Rd Suite 200 Atlanta, GA 30339 770-916-6700 www.drivercheck.net DriverCheck is the ORIGINAL “1-800How’s My Driving?” category leader offering cost-effective Accident Reduction and On-line Driver Training programs for fleets of all sizes.

DiamondBack Truck Covers Booth # 1137 200 Shady Lane Philipsburg, PA 16866 814-343-2500 Fax 814-343-4856 info@diamondbackcovers.com www.diamondbackcovers.com DiamondBack produces a lockable utility tonneau cover that provides easy access to the front and the back of the bed, and allows for top hauling.

Dueco, Inc. Booth # 918 N4 W22610 Bluemound Road Waukesha, WI 53186 262-547-8500 Fax 262-544-8546 www.dueco.com Dueco, Inc., a utility equipment manufacturer, is a developer of plug-in hybrid-electric aerial lift trucks, digger derricks and gas utility trucks for medium and heavy-duty vehicles.

Diesel Technology Forum Booth # 919 5291 Corporate Drive, Suite 102 Frederick, MD 21703 301-668-7230 Fax 301-668-7234 www.dieselforum.org The Diesel Technology Forum works to educate audiences about the continuous improvements in fuel efficiency and power, and the environmental progress of clean diesel systems.

Digital Ally Inc Booth # 1317 7311 West 130th Street, Suite 170 Overland Park, KS 66213 800-440-4947 Fax 913-814-7775 sales@digitalallyinc.com www.digitalallyinc.com Digital In-Car Video Systems integrated into rearview mirrors, including a model designed for transportation/commercial use but including professional-grade features, FirstVu wearable video systems, Digital Video Flashlights, and more.

Dimensions/Sensata Booth # 819 4467 White Bear Parkway Saint Paul, MN 55110 651-653-7000 Fax 651-653-7600 ernie.bishop@sensata.com www.dimensions.sensata.com Sensata offers a complete line of reliable, efficient Dimensions™ inverters capable of powering virtually any type of equipment within their power rating.

E E.J. Ward, Inc. Booth # 1101 8801 Tradeway San Antonio, TX 78217 210-824-7383 Fax 210-824-2031 mwade@ejward.com www.ejward.com Environmental Defense Fund Booth # 519 18 Tremont Street Suite 850 Boston, MA 02108 617-406-1806 Fax 617-723-5052 jmathers@edf.org www.edf.org/GREENFLEET Environmental Defense Fund, a nonprofit organization that works with businesses to advance environmental solutions, offers best practices for fleets to reduce greenhouse gas emissions. e-ride Industries Booth # 529 3171 92nd Ave. Princeton, MN 55371 800-950-4351 Fax 763-389-2417 info@e-ride.com www.e-ride.com e-ride Industries is a manufacturer of full-sized NEVs, utility and passenger vehicles that meet the needs of any fleet or personal application.

ETE Reman Booth # 223 8155 N. 76th Street Milwaukee, WI 53223 414-586-0777 Fax 414-586-9737 www.etereman.com Eureka Chemical Company Booth # 1204 234 Lawrence Ave. South San Francisco, CA 94080 650-761-3536 Fax 650-589-1943 www.fluid-film.com The manufacturers of Fluid Film: Unique lanolin based solvent free, products provide long-term corrosion protection for all metals and superior lubrication for moving parts.

Exxon Mobil/Imperial Oil Booth # 412 97 Darling Ave Portland, ME 04106 207-523-6660 Fax 207-523-6334 kate_good@wrightexpress.com www.exxonmobil.com EZ Connector, Inc. Booth # 323 1010 E. Walnut Avenue Tulare, CA 93274-6550 559-686-5889 Fax 559-686-1138 joec@ezconnector.com www.ezconnector.com EZ Fuel and Tank Solution Booth # 818 3883 Rogersbridge Rd Suite 205A Duluth, GA 30097 770-232-9090 Fax 770-232-9270 www.ezfuel.com

F Federal Signal Corp Booth # 415 2645 Federal Signal Dr University Park, IL 60466-3167 708-534-3400 Fax 708-534-4853 www.fedsig.com Federal Signal Corporation is the leading supplier of emergency vehicle audible and visual warning devices: LED, strobe and halogen lightbars, flashers, sirens, speakers, and more.

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NAFA’s 2009 Institute & Expo

D & R Electronics Company Ltd. Booth # 407 8820 George Bolton Parkway Bolton, ON L7E 2Y4 Canada 905-951-9997 Fax 905-951-0019 www.dandrelectronics.com Manufacturer of Computer Mounting Solutions, Directional Arrow-boards, equipment Storage systems, LED Lighting products, Lighting Control Systems, Vehicle Consoles, Siren systems, LED Message Signs. Custom design options.

Davis Instruments Inc. Booth # 514 3465 Diablo Avenue Hayward, CA 94545 510-732-9229 Fax 510-732-9188 www.davisnet.com Davis Instruments manufactures highquality automotive fleet management products and is recognized as a leader in providing affordable wireless telematics devices to meet customers’ needs.

Exhibitors by Company FIRE Panel, LLC Booth # 513 15690 N 83rd Way Suite B Scottsdale, AZ 85260 480-607-0595 Fax 480-778-1773 simmons@firepanel.net www.firepanel.net CVPI fuel tank fire protection during rearend collisions.

Firestone Complete Fleet Care Booth # 907 333 E Lake St Bloomingdale, IL 60108 630-259-9163 Fax 630-259-9161 www.firestonefleetcare.com Firestone Complete Fleet Care is the premier provider of tire and automotive services to the fleet industry, offering both quality products and exceptional services.

First Vehicle Services Booth # 410 600 Vine St. Suite 1400 Cincinnati, OH 45202 513-241-2200 Fax 513-419-3333 www.firstvehicleservices.com First Vehicle Services delivers customized onsite fleet maintenance solutions to reduce fleet operating costs while increasing efficiency, reducing risk and increasing customer and employee satisfaction.

Show Guide & Final Program

FLD Booth # 1037 272 SE 5th Ave Delray Beach, FL 33483 561-266-8709 Fax 561-272-3340 www.fleetlease.com Fleet One Booth # 423 5042 Linbar Drive Nashville, TN 37211 866-517-2537 Fax 888-310-1988 awilks@fleetone.com www.fleetone.com

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Fleet Response Booth # 908 6450 Rockside Woods Blvd S, Ste 250 Cleveland, OH 44131-2237 216-525-3870 Fax 216-525-3896 www.fleetresponse.com Fleet Response provides customdesigned fleet and risk management programs, including a Comprehensive Safety Solution that offers online training, electronic MVR’s and safety consultation. Other services include accident reporting, repair management, subrogation, rentals and salvage.

Flexco Fleet Services Booth # 1029 117 B Commerce Park Dr Westerville, OH 43082 614-865-3500 Fax 614-865-4500 info@flexcofleetservices.com www.flexcofleetservices.com Flexco offers customized, turn-key remarketing solutions, on-line auctions, employee sales, a vehicle trade-in program, and comprehensive titling services to public sector and commercial fleets nationwide.

Flexible Marketing Booth # 1019 17418 Beech Grove Trail Chagrin Falls, OH 44023 440-221-2762 Fax 440-543-6431 flexmkt@aol.com Ford Genuine Parts Booth # 837 16800 Executive Plaza Dr Dearborn, MI 48126 313-594-1575 Fax 313-248-3464 www.motorcraft.com Ford Motor Company Booth # 345 16800 Executive Plaza Dr, 6N202 Dearborn, MI 48126 313-621-7726 Fax 313-594-4684 mchris48@ford.com www.fleet.ford.com Ford offers a variety of cars, trucks, SUVs, Crossovers and many other products and services to the automotive consumer. Each of our automotive brands has a unique personality and holds a distinct place in the Ford Motor Company family.

Fuelman Booth # 1210 655 Engineering Drive Suite 300 Norcross, GA 30092 770-449-0479 Fax 770-449-3471 www.fuelman.com Fuelman helps thousands of businesses and government entities streamline fleet fuel purchasing, reduce fueling expenses, and optimize operational efficiencies for fleets of all sizes. www. fuelman.com FuelMaster/Syn-Tech Systems Booth # 520 100 Four Points Way Tallahassee, FL 32305 800-888-9136 Fax 850-877-9327 marketing@syntech-fuelmaster.com www.syntech-fuelmaster.com

G Gamber-Johnson Booth # 545 3001 Borham Ave. Stevens Point, WI 54481 715-344-3790 Fax 715-344-8845 cbikowski@gamberjohnson.com www.gamberjohnson.com Gamber-Johnson is a manufacturer of rugged docking stations and vehicle mounting systems for fleet vehicles.

Gamber-Johnson makes specific computer mounts and docking stations for Dell, Itronix, Motorola and Panasonic.

Gasboy Booth # 1033 7300 West Friendly Ave. Greensboro, NC 27420 336-547-5000 Fax 336-547-5299 www.gasboy.com GE Capital Solutions Fleet Services Booth # 1007 3 Capital Drive Eden Prairie, MN 55344 952-828-2875 Fax 952-903-8609 www.gefleet.com Providing commercial car and truck financing and integrated fleet management services that help companies save time and money, while also reducing their fleet’s impact on the environment.

GE Security Booth # 614 12345 SW Leveton Dr Tualatin, OR 97062 503-885-5780 Fax 503-691-7560 kimberly.lysne@ge.com www.gesecurity.com NavLogix is an Automatic Vehicle Location (AVL) solution that uses GPS, cellular and web technologies to provide near real-time location of every vehicle in your fleet.

GM Fleet & Commercial Operations Booth # 744 100 Renaissance Center Detroit, MI 48265 313-667-1132 Fax 313-667-1181 craig.duffy@gm.com www.gmfleet.com GM Fleet and Commercial Operations provides customers with a complete range of vehicles and services to make it easier for them to operate and manage their transportation requirements.

Goodyear Tire & Rubber Co. Booth # 303 1144 E. Market Street Akron, OH 44316 301-697-8820 Fax 301-777-1231 www.goodyear.com The Goodyear Tire & Rubber Company is one of the world’s largest tire companies with operations worldwide. Goodyear manufactures innovative tires for police and fleet vehicles.

GPS Insight Booth # 937 8711 E. Pinnacle Peak Road Suite F-201 Scottsdale, AZ 85255 480-663-9454 Fax 480-513-1694 rdonat@gpsinsight.com www.gpsinsight.com GPS Insight provides GPS tracking solutions to service and fleet oriented companies. Using our hardware and service, customers achieve tremendous dispatch, maintenance, and billing efficiencies.

Exhibitors by Company Graphic Impressions, Inc Booth # 522 1101 N Halstead Hutchinson, KS 67501 620-663-5939 Fax 620-663-2764 www.graphicimpressions1.com Graphic Impressions, Inc. offers a “One-Source” approach to achieve all your commercial vehicle graphic identity needs. Our global reach provides unparalleled customized graphic services.

Green Zone Awards Booth # 725 125 Village Blvd., Suite 200 Princeton, NJ 08540 609-720-0882 Fax 609-452-8004 info@nafa.org www.nafa.org Join your colleagues in the Green Zone located in the center of the exhibit floor on Monday at 3:00 p.m. for the presentation of the 2nd Annual Green Fleet Awards. NAFA recognizes innovative ideas that help the environment and improve overall fleet efficiency.

GreenDriver Booth # 523 159 North Marion Street, Suite 166 Oak Park, IL 60301 312-388-5264 Fax 888-476-3787 jsamsel@greendriver.com www.greendriver.com

H Harley-Davidson Motor Company Booth # 1200 3700 W Juneau Ave PO Box 653 Milwaukee, WI 53201 414-343-8603 Fax 414-343-8781 misty.oelhafen@harley-davidson.com www.harley-davidsonpolicemotors.com Harley-Davidson 2009 Police Motorcycles are the FLHTP Electra Glide, the FLHP Road King and the new Buell XB12XP Ulysses. Visit our website at www.harley-davidsonpolicemotors.com.

Hub-Data911 Booth # 224 1819 Clarkson Road Chesterfield, MO 63017 636-532-4911 Fax 636-532-4916 sales@data911.com www.data911.com Hub-Data9ll In-Vehicle Computer Systems develops state-of-the-art public safety technology including: M6 Mobile Computer, Mobile Digital Video, and Mobile Software.

I Idealease Inc. Booth # 938 430 N. Rand Rd North Barrington, IL 60010 847-304-6000 Fax 847-304-0076 www.idealease.com iiX Employment Screening Services Booth # 511 3011 Earl Rudder Freeway South College Station, TX 77845 800-683-8553 Fax 979-696-2497 SHaggerty@iso.com www.iix.com Injury Packs LLC Booth # 641 35 Monhegan Street Clifton, NJ 07013 973-270-0202 Fax 973-270-0203 injurypacks@optimum.net www.injurypacks.com INJURY PACKS is a revolutionary FirstAid System that includes instructions with medical products within each injury specific Pack. A must for Fleet Vehicles. www.InjuryPacks.com

inthinc, inc.

Booth # 1041 4225 West Lake Park Blvd.

Suite 100 West Valley City, UT 84120 801-886-2255 Fax 801-886-2849 sales@inthinc.com www.inthinc.com waySmart™ and tiwiPro™ are comprehensive real-time, onboard safety systems developed for commercial vehicles; redefining the way businesses can reduce crashes, protect assets, and control costs.

J Jasper Engines & Transmissions Booth # 1202 815 Wernsing Road Jasper, IN 47546 812-482-1041 Fax 812-481-0217 www.jasperengines.com Remanufactured engines, transmissions and differentials built to meet or exceed the original manufacturer specifications.

Products are available throughout the United States with some international distribution.

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NAFA’s 2009 Institute & Expo

Insurance Auto Auctions - Specialty Division Booth # 1044 Two Westbrook Corporate Center Suite 500 Westchester, IL 60154 708-492-7000 Fax 708-492-7078 cservice@iaai.com www.iaai.com

Insurance Auto Auctions - Vehicle Remarketing Division Booth # 1044 Two Westbrook Corporate Center Suite 500 Westchester, IL 60154 888-839-4220 Fax 207-426-9034 groupNRC@iaai.com www.iaai.com Insurance Auto Auctions is the leading North American salvage auto auction provider with over 150 facilities, the broadest global buyer base and the industry’s highest retentions.

Invers Mobility Solutions, Inc. Booth # 414 PO Box 46809 Vancouver, BC V6J 5M4 Canada 604-742-1145 Fax 604-648-9939 www.invers.com INVERS Mobility Solutions offers innovative and cost-efficient motor pool management and key control solutions for public and private sector fleets – from reservation to billing.

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Exhibitors by Company Jemrack Equipment, LLC Booth # 506 P.O. Box 60 Reedsburg, WI 53959-0060 608-524-2839 Fax 608-524-7659 jsrockett@jemrack.com www.jemrack.com Jiffy Lube International Booth # 510 700 Milam Street Houston, TX 77002 713-546-6544 Fax 713-546-8807 www.jiffylube.com Jotto Desk Booth # 214 209 W. Easy St. Rogers, AR 72756 479-936-8059 Fax 479-936-8620 www.jottodesk.com

K K & N Engineering Booth # 533 1455 Citrus Street Riverside, CA 92507 951-826-4100 Fax 951-826-4003 juliew@knfilters.com www.knfilters.com

Show Guide & Final Program

Kipper Tool Company Booth # 318 2375 Murphy Blvd.

Gainesville, GA 30504 678-989-1395 Fax 770-532-3504 joe@kippertool.com www.kippertool.com Knapheide Manufacturing Co. (The) Booth # 606 1848 Westphalia Strasse Quincy, IL 62305 217-222-7131 Fax 217-223-1947 www.knapheide.com The Knapheide Manufacturing Company is a full-service commercial vehicle body manufacturer that provides products and services designed specifically for trade professionals.

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Koskisen Group Booth # 1141 8306 Third Ave. Brooklyn, NY 11209 718-745-7888 Fax 718-745-7887 koskisen@koskisenusa.com www.koskisen.com Prefabricated Van floors and Linings.

Protect your vehicle investment, personnel and the environment with our durable, slip-resistant floors/linings made to the highest quality and environmental standards.

L Leer Booth # 207 58288 Ventura Drive Elkhart, IN 46517 570-742-4071 Fax 570-742-9230 fleetinfo@leer.com www.leerfleet.com

Lowen Color Graphics Booth # 1109 P.O. Box 1528 Hutchinson, KS 67504-1528 800-835-2365 Fax 888-765-6936 elainem@lowen.com www.lowencg.com Lowen Color Graphics, the nation’s largest and most experienced fleet graphics specialist, offers custom design services, manufacturing, inventory fulfillment, project management and installation/removal services.

M Maaco Franchising, Inc. Booth # 425 381 Brooks Rd King of Prussia, PA 19406 610-265-6606 Fax 610-337-6852 www.maaco.com Maaco Enterprises is a leader in collision repair and auto painting. Our nearly 500 locations strive at providing the best quality, price and turnaround time to our customers.

Magna-SVE Commercial Products Booth # 1144 1750 Brown Rd Auburn Hills, MI 48326 248-409-1700 Fax 248-393-3686 info@svefleet.com www.svefleet.com SVE Commercial Products offers the Midbox professional mobile storage solution to provide secure and convenient storage while maintaining the factory appearance of your vehicle.

Mansfield Oil Company Booth # 406 1025 Airport Parkway S.W. Gainesville, GA 30501 678-450-2119 Fax 800-695-6144 www.mansfieldoil.com Mansfield provides comprehensive fuel supply, distribution, delivery, and dispensing solutions to our customers through an integrated network of refiners, terminals, carriers, and retailers throughout North America.

Masterack Booth # 645 905 Memorial Dr Atlanta, GA 30316 800-334-4183 Fax 404-659-9316 Masterack, A Leggett & Platt Commercial Vehicle Products company since 1972, manufactures, designs, and installs custom vehicle interior storage solutions and accessories for mobile business applications.

Mazda North American Operations Booth # 137 7755 Irvine Center Drive Irvine, CA 92618-2922 949-727-6723 Fax 949-727-6474 www.mazdausa.com/fleet Headquartered in Irvine, Calif., Mazda North American Operations oversees the sales, marketing, parts and customer service support of Mazda vehicles in the United States, Canada, Mexico and Puerto Rico through nearly 900 dealers.

Meineke Car Care Centers Booth # 301 128 S Tryon St., Suite 900 Charlotte, NC 28202 704-644-8164 dave.holland@meineke.com www.meineke.com Meineke Car Care Centers, your “one-stop fleet solution” with over 1,000 locations to service your fleet requirements.

Mercedes-Benz Fleet Operations Booth # 1127 One Mercedes Drive Montvale, NJ 07645 201-573-2541 Fax 201-263-7313 leon.marin@mbusa.com www.fleet.mbusa.com Mercedes-Benz USA - the leading manufacturer of luxury sedans, coupes, roadsters and SUVs - offers commercial fleet vehicles for selector placement, rewards and recognition programs, and executives on allowance.

MGM Brakes Booth # 940 8530 Cliff Cameron Drive Charlotte, NC 28269 704-547-7411 Fax 704-547-9367 mail@mgmbrakes.com www.mgmbrakes.com Michelin North America, Inc. Booth # 225 One Parkway South P.O. Box 19001 Greenville, SC 29615 864-458-4365 Fax 864-458-5885 www.michelinman.com Michelin, the recognized leader in tire technology and innovation, manufactures a wide range of tires designed to enhance the mobility of people and goods worldwide.

Midas International Corporation Booth # 408 1300 Arlington Heights Rd Itasca, IL 60143 630-438-3355 Fax 630-438-3355 jleclair@midas.com www.midas.com Midas is a national vehicle maintenance repair company featuring brake, preventive maintenance, exhaust, batteries, and tire services to national and local fleets.

Miles Electric Vehicles, Inc. Booth # 731 3100 Airport Avenue, Suite A Santa Monica, CA 90405 310-390-4890 Fax 310-397-8985 info@milesev.com www.milesev.com Based in Los Angeles, Calif., Miles Electric Vehicles manufactures zeroemissions, all-electric, low speed fleet vehicles that set the category standard for safety, comfort and utility.

Exhibitors by Company Mobile Office, Inc. Booth # 419 4053 Brockton Drive SE Suite A Grand Rapids, MI 49512-4071 616-971-0080 Fax 616-971-0081 www.gooffice.com Mobile Office is a manufacturer and marketer of products for people who are required to perform office work in nontraditional places such as a vehicle.

Mohawk Resources Ltd. Booth # 1315 65 Vrooman Ave. Amsterdam, NY 12010 518-842-1431 Fax 518-842-1289 www.mohawklifts.com Monroe Truck Equipment, Inc. Booth # 941 1051 West 7th St Monroe, WI 53566 608-328-8127 Fax 608-328-4278 mtemarketing@monroetruck.com www.monroetruck.com GM, Ford and Dodge vehicle pools.

Service, Dump, Stake/Platform, Crane bodies. Snow and Ice Control Equipment.

All Wheel Drive Systems. Nationwide Ship-thru Available. Fleet Turn-key.

Multiforce Systems Booth # 1030 101 Wall Street Princeton, NJ 08540 609-683-4242 Fax 609-683-4835 tbates@fuelforce.com www.fuelforce.com Our FuelForce Management System controls and monitors all types of alternative fuels at both retail and in-house fleet sites. Visit our website at www.fuelforce.com.

N NAFA Fleet Management Association Booth # 229 125 Village Blvd., Suite 200 Princeton, NJ 08540 609-720-0882 Fax 609-452-8004 info@nafa.org www.nafa.org Come visit your association for fleet solutions for fleet professionals! Meet colleagues and staff at the NAFA booth.

Find out how you will further your career by enrolling in the CAFM program.

Discover what’s new with FleetEd and our many resource databases, as well as review our new education products. Pick up a copy of FLEETSolutions magazine or make a suggestion for an upcoming article in the magazine or newsletter.

Check on your member record or discover how NAFA membership benefits you and your employer! We look forward to saying hello!

Nagy FleetNet, Inc. Booth # 612 58263 Charlotte Ave Elkhart, IN 46517 574-262-4479 Fax 574-264-0140 jhelman@nagyfleetnet.com www.nagyfleetnet.com NAPA Auto Parts Booth # 1132 2999 Circle 75 Pkwy Atlanta, GA 30339 770-818-4696 Fax 770-859-2920 steve_boss@genpt.com www.napa-ibs.com

National Truck Equipment Association Booth # 512 37400 Hills Tech Drive Farmington Hills, MI 48331 248-489-7090 Fax 248-489-8590 www.ntea.com Networkfleet Booth # 1213 6363 Greenwich Drive Suite 200 San Diego, CA 92121 858-410-5782 Fax 815-366-7460 www.networkfleet.com Networkfleet’s patented technology is more than a GPS solution; it is a fleet management solution that has been helping fleets Go Green and Save Green (SM) for almost a decade.

NEXTEK, Inc. Booth # 1236 410 Douglas St. Reading, PA 19601 570-780-0534 Fax 570-756-2327 www.nextekinc.net NEXTEK, Inc. provides cost-effective, wireless, vehicle OBD-II diagnostic, management, proximity-based gate access, and GPS tracking hardware, and companion analysis software solutions for fleets.

NGVAmerica Booth # 628 304 Dorsey Avenue Mount Airy, MD 21771 301-829-2520 Fax 301-829-2520 www.ngvamerica.org NISH Booth # 1303 8401 Old Courthouse Rd Vienna, VA 22182 571-226-4660 Fax 703-560-2977 info@nish.org www.nish.org

O Omaha Standard Distribution Booth # 839 2490 Pinson Valley Pkwy Birmingham, AL 35217 205-488-9231 Fax 205-841-1504 eclowdus@fontaine.com www.omahastd.com On-Board Communications, Inc. Booth # 713 12720 Hillcrest Rd Suite 300 Dallas, TX 75230 214-346-0300 Fax 214-346-0361 www.on-boardcommunications.com O’Reilly Auto Parts Booth # 1302 233 S. Patterson Springfield, MO 65802 417-862-3333 Fax 417-874-7199 www.oreillyauto.com O’Reilly Automotive, Inc. operates as a specialty retailer of automotive aftermarket parts, tools, supplies, equipment, and accessories in the United States.

P Pace Edwards Booth # 207 2400 Commerical Blvd.

Concord, IN 46517 360-736-9991 Fax 360-736-9992 sales@paceedwards.com www.paceedwards.com

NAFA’s 2009 Institute & Expo

National Joint Powers Alliance Booth # 609 200 First Street NE Staples, MN 56479 218-894-1930 Fax 218-894-3045 beverly.hoemberg@njpacoop.org www.njpacoop.org NJPA is a national municipal contracting agency directed to establish and provide national purchasing contracts leveraged and competitively solicited on behalf of all government, education and nonprofit agencies nationally.

Novus Glass Booth # 618 12800 Highway 13 South #500 Savage, MN 55378 800-944-6811 Fax 952-946-0481 jimo@novusglass.com www.novusglass.com

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Exhibitors by Company Pep Boys Booth # 319 3111 W Allegheny Ave Philadelphia, PA 19132 215-430-9186 Fax 215-430-9339 www.pepboys.com Vehicle maintenance, tires, repairs and parts delivery. Over 540 company owned and operated locations in 36 states and Puerto Rico. Fleets pay the lowest price every day.

Plymovent Booth # 825 115 Melrich Road Cranbury, NJ 08512 609-395-3500 Fax 609-655-0569 info@plymoventusa.com www.plymovent.com Pricelock, Inc. Booth # 1136 2000 University Avenue East Palo Alto, CA 94303 650-845-2020 Fax 650-644-0520 info@pricelock.com www.pricelock.com Pricelock is the first company to offer fuel price protection and budget management solutions for fleet managers seeking predictability in fuel spending.

Show Guide & Final Program

Prime Design Booth # 1339 1689 Oakdale Ave Suite 102 West St Paul, MN 55118 651-552-8554 Fax 651-552-1799 www.primedesign.net Prime Design Aluminum Ladder Racks; Manufactures a complete line of ergonomic “Drop Down” and “Clamp Down” racks for Vans (including Sprinter & Transit Connect), Pickups, Service Bodies, Van Bodies, Box Trucks.

Propane Education & Research Council Booth # 823 3203 Greenstone Way Oak Hill, VA 20171 703-779-4890 Fax 703-437-0996 greg@thesales.net www.usepropane.com The Propane Education & Research Council promotes the safe, efficient use of odorized propane gas as a preferred energy source through investments in research, safety, and consumer initiatives.

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PropertyRoom.com Booth # 309 26421 Crown Valley Parkway, Suite 200 Mission Viejo, CA 92691 949-282-0121 www.propertyroom.com Since 1999, PropertyRoom.com has provided online auction services to over 1,500 public and law enforcement agencies. We offer a full-service vehicle auction program.

Pro-Tech Industries, Inc. Booth # 422 P.O. Box 933 Vancouver, WA 98666 360-573-5723 Fax 360-573-6687 protech@protech.net www.protech.net PS Energy Group Booth # 1114 2987 Clairmont Road Suite 500 Atlanta, GA 30329 404-321-5711 Fax 404-321-3938 www.psenergy.com PS Energy helps its customers meet their energy needs by providing transportation fuels, emergency fueling, and fleet management services, including asset monitoring and vehicle tracking.

Reading Fleet Services Booth # 237 55 Silverdome Industrial Park Pontiac, MI 48342-2985 757-373-8691 Fax 248-745-1907 msnyder@readingbody.com www.readingfleetservices.com Full line truck equipment manufacture, installation and service with 13 nationwide facilities. Major Chassis Pools and Ship-Thru capabilities.

Renewable Energy Group Booth # 1305 416 South Bell Avenue Ames, IA 50010 515-239-8000 Fax 515-239-8029 www.regfuel.com Renewable Energy Group (REG) leads the nation in biodiesel production and marketing.

Rent A Toll® Booth # 411 5910 W. Plano Parkway Plano, TX 75093-2203 972-628-3010 Fax 972-347-4223 www.rentatoll.com

Q QSI Corporation Booth # 1105 2212 South West Temple #50 Salt Lake City, UT 84115 801-466-8770 Fax 801-466-8792 www.qsicorp.com QSI Corporation, manufacturer of the TREQ® mobile data terminal, is your source for rugged, highly-configurable terminals that are used in a variety of vehicle applications.

R RAM Mounting Systems Booth # 936 8410 Dallas Ave S. Seattle, WA 98108 206-763-8361 Fax 206-763-9615 staff@ram-mount.com www.ram-mount.com RAM is a leading manufacturer in rugged, durable mounting systems and docking stations for mobile electronics.

RAM utilizes a patented ball and socket mounting system that allows you to mount practically anything anywhere.

RTI Technologies, Inc. Booth # 632 10 Innovation Drive York, PA 17402 800-468-2321 Fax 717-755-8304 rti@rtitech.com www.rtitech.com RTI Technologies is a leading manufacturer of portable A/C refrigerant handling and Nitrogen tire inflation equipment known for its superior productivity, user friendliness and robust design for the automotive industry.

S SADISCO Booth # 1240 P.O. Box 6525 Florence, SC 29502 843-669-2021 Fax 843-667-0500 rhuggins@sadiscosouth.net www.sadiscosouth.net SADISCO has specialized in auction services for the Insurance Industry, Financial Institutions, Government Entities and Fleet Services since 1955. Featuring SADISCOLIVE internet simulcast/ live vehicle auctions.

Safelite AutoGlass Booth # 815 2400 Farmers Drive Columbus, OH 43235 614-210-9433 Fax 614-210-9421 mark.klein@safelite.com www.safelite.com Safelite AutoGlass is the nation’s leader for quality vehicle glass repair and replacement through industry-leading 24-hour instant scheduling, convenient mobile service and SafeTechTM certified technicians.

Safety Vision, LP Booth # 537 6100 W. Sam Houston Pkwy North Houston, TX 77041-5113 713-896-6600 Fax 713-896-6640 www.safetyvision.com Mobile rear, side, and forward vision camera/monitor systems, including police in-car digital video recording systems. Products designed to enhance safety and avoid hazards encountered on the road.

SageQuest Booth # 424 31500 Bainbridge Road Suite 1 Solon, OH 44139 216-896-7243 Fax 866-903-9891 www.sage-quest.com SageQuest, a high-growth GPS fleet tracking company helps customers reduce fleet costs, increase productivity and improve customer satisfaction through its best-in-class online solution, Mobile Control.

Exhibitors by Company SCT Fleet Solutions Booth # 624 976 Florida Central Parkway Unit 136 Longwood, FL 32750 407-774-2447 Fax 407-774-2406 info@sctfleetsolutions.com www.sctfleetsolutions.com SCT Fleet Solutions is helping make the world greener…..one fleet at a time.

SCT’s Fleet Fuel Saving solutions are 50 State Emissions Legal and are available for your fleet of Ford & General Motors vehicles.

Shell Fleet Card/Citigroup Booth # 202 6400 Las Colinas Irving, TX 75039 972-653-3127 Fax 972-653-8003 www.shellcreditcard.com The Shell Fleet Card enables NAFA members to save up to 3% on all fuel purchases. It also provides you with tools to control and track expenses, save money, and manage your company vehicles more efficiently.

Signature Graphics, Inc. Booth # 401 1000 Signature Drive Porter, IN 46304 800-356-3235 Fax 219-926-7231 aweiss@signaturegraph.com www.signaturegraph.com Signature Graphics, Inc., the nation’s premier fleet identification company, offers award-winning creative design, custom manufacturing, nationwide installation and removal services, and inventory fulfillment programs. smart USA Booth # 1323 1765 S. Telegraph Rd. Bloomfield Hills, MI 48302 248-648-2380 Fax 248-332-6475 mbenke@smartusa.com www.smartusa.com

STAHL Booth # 541 3201 West Old Lincoln Way Wooster, OH 44691 330-264-7441 Fax 330-264-3319 www.stahl.cc STAHL is ready to be your supplier! We offer custom and standard bodies, ship through programs, chassis pools and a nationwide parts and service network.

Teletrac, Inc. Booth # 721 2201 Brookhollow Plaza, Ste. 125 Arlington, TX 76006 800-500-6009 Fax 817-461-4210 sales@teletrac.net www.teletrac.net Teletrac designs, manufactures, and supports hardware and software engineered to improve safety and productivity, while reducing carbon footprint. Teletrac currently reduces 365,500 tons of Co2 emissions per year.

Subaru of America/Canada Booth # 944 2235 Rt 70 West Cherry Hill, NJ 08034 856-488-8565 Fax 856-488-3138 creed@subaru.com www.subaru.com

Terresolve Technologies Booth # 922 35585-G Curtis Blvd Eastlake, OH 44095 440-951-8633 Fax 440-951-4341 memiller@terresolve.com www.terresolve.com Terresolve EnviroLogic® products provide a broad spectrum of bio-based, readily biodegradable lubricants for fleet equipment. These OEM and field proven fluids will reduce fines and clean up costs if spilled.

SuperFleet Booth # 400 1667 S Breiel Blvd Middletown, OH 45044 513-896-9500 Fax 513-896-9593 djprebles@ssallc.com www.superfleet.net

Thule, Inc. Booth # 207 42 Silvermine Road Seymour, CT 06483 303-646-5311 Fax 303-646-5311 vern.kauffman@thule.com www.thule.com

SuperSprings Inc. Booth # 738 5055 6th Street Carpinteria, CA 93013 800-398-0705 Fax 805-745-5501 mike@supersprings.com www.supersprings.com

TOMAR Electronics, Inc. Booth # 809 2100 W Obispo Ave Gilbert, AZ 85233 480-497-4400 Fax 480-497-4416 www.tomar.com

T Telargo Inc. Booth # 806 Harborside Finl Ctr, Plaza 5, Ste 2920 Jersey City, NJ 07311 201-377-4832 Fax 201-938-1002 randy.read@telargo.com www.telargo.com

Tomcar USA Booth # 437 1727 E Deer Valley Rd Phoenix, AZ 85024 602-826-8810 gary@tomcar.com www.tomcar.com TOMCAR® is a hard-working, military grade, commercial off-road vehicle built to tackle any job, any time and take you ANYWHERE and BACK™.

TomTom Booth # 810 150 Baker Avenue Ext. Concord, MA 01742 978-405-1647 Fax 978-287-9522 Toyota Fleet Booth # 129 19001 S Western Ave, HQ32 Torrance, CA 90501 310-468-2493 www.fleet.toyota.com

Trak Engineering Inc. Booth # 1115 2901 Crescent Drive Tallahassee, FL 32301 850-878-4585 Fax 850-656-8265 kblyth@trakeng.com www.trakeng.com

U U-CON Systems, Inc. Booth # 821 9440 202nd Street Suite 215 Langley, BC V1M 4A6 Canada 604-513-0386 Fax 604-881-4446 www.u-consystems.com U-CON provides fleet professionals with intelligent fuel management systems and vehicle telematic systems to assist them in better managing their fuel and fleet.

Ultra Motor USA, Inc. Booth # 925 45 Broadway St. San Francisco, CA 94111 415-693-3113 Fax 415-693-3121 pamelas@ultramotor.com www.ultramotor.com Ultra Motor provides emissions-free transportation solutions for businesses.

The company’s A2BTM electric bike is ideal for “short trips” on a campus, office park, or industrial complex. Visit www. ultramotor.com/usa.

US Fleet Tracking Booth # 1013 11032 Quail Creek Road Suite 110 Oklahoma City, OK 73120 405-749-1105 Fax 405-749-1056 banks@usfleettracking.com www.usfleettracking.com US Fleet Tracking, the premier GPS tracking company for fleet vehicles.

Setting the industry standard with 10 second, 5 second, and 1 second updates. We are “Real-Time” tracking.

Utility Equipment Leasing Corporation Booth # 914 N4 W22610 Bluemound Road Waukesha, WI 53186 262-547-8500 Fax 262-544-8546 ambrosia.barber@uelc.com www.uelc.com Utility Equipment Leasing Corporation’s rental and leasing are proven to be a good business decision for contractors, municipalities, utilities, and other industries across the nation.

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NAFA’s 2009 Institute & Expo

SmartAuction Booth # 201 1960 Technology Drive, Suite 300 Troy, MI 48083 248-528-4608 Fax 248-528-4705 david.mccarthy@gmacfs.com www.aboutsmartauction.com SmartAuction is an industry leading wholesale internet auction that provides qualified fleet remarketers the opportunity to increase throughput and reduce expenses by wholesaling retired inventory online.

SOMS Technologies LLC Booth # 924 4 Broadway Suite 11 Valhalla, NY 10595 877-757-7667 Fax 877-757-7667 info@somstech.com www.microgreenfilter.com

Exhibitors by Company

V Valero Fleet Services Booth # 812 One Valero Way San Antonio, TX 78249 210-345-3712 Fax 210-370-4390 www.valero.com/fleetcard Since 1990, Valero Fleet Services has been providing fleet managers with a competitive, information management service to help control vehicle fueling costs. VFS provides Volume Discounts, Online Access, Detailed Reports, Security and Control.

Valor Manufacturing Inc. Booth # 912 5403 Harvester Rd Burlington, ON L7L 5J7 Canada 905-631-6800 Fax 905-631-1555 wendi@buyvalor.com www.buyvalor.com Valor’s Truck & Bus TPMS relays realtime tire pressure information directly to the driver, to maximize fuel economy and safety while on the road.

Valvoline Instant Oil Change Booth # 1111 3499 Blazer Pkwy LA-3N Lexington, KY 40509 859-357-7082 Fax 859-357-7049 dlhurd@ashland.com www.vioc.com Valvoline Instant Oil Change, with over 820 locations, is the second largest quick lube in the U.S. We offer preventative maintenance services for vehicles of all types. We honor all major leasing company maintenance programs as well as a direct bill program to fit your needs. Visit our website, www.vioc.com, for more details and locations.

Vanner Inc. Booth # 929 4282 Reynolds Drive Hilliard, OH 43026 614-771-2718 Fax 614-235-4068 www.vanner.com Vanner, a market-leader in the mobile power industry for over 30 years, and Fleet Gold the leading electrical system integrator, have partnered to provide turn-key electrical system solutions.

Versalift Booth # 1031 7601 Imperial Dr. Waco, TX 76712 254-399-2100 Fax 254-399-2651 ambers@timemfg.com www.versalift.com

Vidir Inc. Booth # 213 Box 700 Arborg, MB R0C 0A0 Canada 204-364-2442 Fax 204-364-2454 info@vidir.com www.vidir.com Visual Image Systems Booth # 200 1808 Laser Lane Louisville, KY 40299-1914 502-491-2300 Fax 502-491-2066 www.viscoweb.com Visual Image Systems, a 3M Scotchprint Authorized Manufacturer, is your turn-key operation for fleet graphics services.

We offer our clients design services, manufacturing, parts and inventory programs, nationwide installation/ removal, and the 3M MCS Warranty.

Volvo Cars of North America, LLC Booth # 245 1 Volvo Drive PO Box 914 Rockleigh, NJ 07647 201-768-7300 Fax 201-784-4599 www.volvocars.com

W Show Guide & Final Program

WebTech Wireless Inc. Booth # 737 215 - 4299 Canada Way Burnaby, BC V5G 1H3 Canada 604-628-1187 Fax 604-434-5270 www.webtechwireless.com WebTech Wireless™ provides endto-end location-based and telematics solutions for commercial and government fleets around the world, reducing costs, improving safety and greening their operations.

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Whelen Booth # 1300 51 Winthrop Road Chester, CT 06412-0684 860-526-9504 Fax 860-526-1302 www.whelen.com Whelen designs and manufactures vehicular visual and audible warning equipment including LED strobe and halogen lightbars, beacons, power supplies, sirens and secondary lighting products. Whelen products are designed and manufactured in the U.S.A. Who’s Calling FleetQUEST Booth # 1203 200 Quality Circle College Station, TX 77845 866-782-6194 Fax 888-807-4758 contact@whoscalling.com www.whoscalling.com FleetQUEST360™ is the ultimate fleet management tool, which provides you with information and instruction to make your fleet more cost effective, efficient, and more valuable.

Wireless Matrix Booth # 307 12369 B Sunrise Valley Drive Reston, VA 20191 703-262-0500 Fax 703-262-0380 www.wirelessmatrix.com Wireless Matrix provides GPS tracking and fleet management software. We service small, medium, and enterprise fleets in field service, utilities, cable, rail and distribution markets.

Wright Express Corp.

Booth # 801 97 Darling Ave South Portland, ME 04106 207-523-6660 kate_good@wrightexpress.com www.wrightexpress.com Wright Express is a leading provider of payment processing and information management services to the U.S. commercial and government vehicle fleet industry.

Exhibitors by Booth Number 541........... STAHL 545 .......... Gamber-Johnson 601 .......... Adrian Steel Company 606 .......... Knapheide Manufacturing Co. (The) 609 .......... National Joint Powers Alliance 612 ........... Nagy FleetNet, Inc. 614 ........... GE Security 618 ........... Novus Glass 619 ........... Carmanah Technologies Corp. - Go Power!

623 .......... Canadian Solar Inc. 624........... SCT Fleet Solutions 625 .......... Car Toys Fleet Solutions 628 .......... NGVAmerica 629 .......... American Honda Motor Co. Inc. 632 .......... RTI Technologies, Inc. 636 .......... American Midwest Fleet Solutions 637 .......... Bobcat Company 640 .......... Cambridge Integrated Services Group, Inc. 641........... Injury Packs LLC 644 .......... Crown North America 645 .......... Masterack 701 .......... CASECO 707 .......... Bob Barker Company, Inc. 708 .......... ALD Automotive, Inc. 712 ........... Corporate Claims Management 713 ........... On-Board Communications, Inc. 718 ........... Columbia ParCar Corp.

719 ........... AlertDriving 721 .......... Teletrac, Inc. 724........... Boss Safety Products 725 .......... Green Zone Awards 731........... Miles Electric Vehicles, Inc. 736 .......... ATR - Authorized Transmission Remanufacturing Inc. 737 .......... WebTech Wireless Inc. 738 .......... SuperSprings Inc. 740........... Avis Budget Group 741 ........... Auto Truck Group 744........... GM Fleet & Commercial Operations 801 .......... Wright Express Corp.

806 .......... Telargo Inc. 809 .......... TOMAR Electronics, Inc. 810 ........... TomTom 811 ........... CLR Auto Transport Corporation 812 ........... Valero Fleet Services 814 ........... Audit Services Inc. 815 ........... Safelite AutoGlass 818 ........... EZ Fuel and Tank Solution 819 ........... Dimensions/Sensata 820 .......... Counteract Balancing Beads Inc. 821 .......... U-CON Systems, Inc. 823 .......... Propane Education & Research Council 825 .......... Plymovent 829 .......... Altech-Eco (Transeco Energy) 836 .......... Covercraft Industries, Inc 837 .......... Ford Genuine Parts 838 .......... Consumer Safety Technology, Inc. 839 .......... Omaha Standard Distribution 840 .......... BSM Wireless Inc. 901 .......... AmeriFleet Transportation 907 .......... Firestone Complete Fleet Care 908 .......... Fleet Response 912 ........... Valor Manufacturing Inc. 914 ........... Utility Equipment Leasing Corporation 918........... Dueco, Inc.

919........... Diesel Technology Forum 922 .......... Terresolve Technologies 924........... SOMS Technologies LLC 925 .......... Ultra Motor USA, Inc. 929 .......... Vanner Inc. 936 .......... RAM Mounting Systems 937 .......... GPS Insight 938 .......... Idealease Inc. 940 .......... MGM Brakes 941........... Monroe Truck Equipment, Inc. 944 .......... Subaru of America/Canada 1001......... Comdata 1007......... GE Capital Solutions Fleet Services 1013 ......... US Fleet Tracking 1019 ......... Flexible Marketing 1029......... Flexco Fleet Services 1030 ........ Multiforce Systems 1031......... Versalift 1033 ........ Gasboy 1037......... FLD 1041......... inthinc, inc.

1044 ........ ADESA Specialty Auctions 1044 ........ Insurance Auto Auctions - Specialty Division 1044 ........ Insurance Auto Auctions - Vehicle Remarketing Division 1101 ......... E.J. Ward, Inc. 1103 ......... Arsenault Associates 1105 ......... QSI Corporation 1109 ......... Lowen Color Graphics 1111 ......... Valvoline Instant Oil Change 1113 ......... AAMCO Transmissions Inc. 1114 ......... PS Energy Group 1115 ......... Trak Engineering Inc. 1119 ......... Audi of America Inc. 1127 ......... Mercedes-Benz Fleet Operations 1128 ......... CCG/Faster 1132 ......... NAPA Auto Parts 1136 ......... Pricelock, Inc. 1137 ......... DiamondBack Truck Covers 1140 ......... Bus-Watch by REI 1141 ......... Koskisen Group 1144 ......... Magna-SVE Commercial Products 1200......... Harley-Davidson Motor Company 1201......... 54Ward Integrated Solutions 1202......... Jasper Engines & Transmissions 1203......... Who’s Calling FleetQUEST 1204......... Eureka Chemical Company 1207......... Century Truck Caps 1208......... Chevin Fleet Solutions 1210 ......... Fuelman 1212 ......... CEI 1213 ......... Networkfleet 1236......... NEXTEK, Inc. 1237......... AssetWorks Inc. 1240......... SADISCO 1300......... Whelen 1301......... Bobit Business Media 1302......... O’Reilly Auto Parts 1303......... NISH 1305......... Renewable Energy Group 1315 ......... Mohawk Resources Ltd. 1317 ......... Digital Ally Inc 1323......... smart USA 1333......... A.R.E. Accessories, LLC 1339......... Prime Design

41

NAFA’s 2009 Institute & Expo

129........... Toyota Fleet 137 ........... Mazda North American Operations 200 .......... Visual Image Systems 201 .......... SmartAuction 202 .......... Shell Fleet Card/Citigroup 207 .......... Leer 207 .......... Pace Edwards 207 .......... Thule, Inc. 210........... Avery Dennison - Graphics Division 213 ........... Vidir Inc. 214 ........... Jotto Desk 219........... Air Automotive Tracking Inc. 222 .......... AutoZone 223 .......... ETE Reman 224........... Hub-Data911 225 .......... Michelin North America, Inc. 229 .......... NAFA Fleet Management Association 237 .......... Reading Fleet Services 245 .......... Volvo Cars of North America, LLC 301 .......... Meineke Car Care Centers 303 .......... Goodyear Tire & Rubber Co. 305 .......... Acadian Monitoring Services 307 .......... Wireless Matrix 309 .......... PropertyRoom.com 318 ........... Kipper Tool Company 319 ........... Pep Boys 323 .......... EZ Connector, Inc. 324........... Babaco Alarm Systems 325 .......... AutoVision Wireless Inc. 345 .......... Ford Motor Company 400 .......... SuperFleet 401 .......... Signature Graphics, Inc. 402 .......... Automotive Distribution Network 406 .......... Mansfield Oil Company 407 .......... D & R Electronics Company Ltd. 408 .......... Midas International Corporation 410 ........... First Vehicle Services 411 ........... Rent A Toll® 412 ........... Exxon Mobil/Imperial Oil 413 ........... All Star Technical Services 414 ........... Invers Mobility Solutions, Inc. 415 ........... Federal Signal Corp 418 ........... Auto Driveaway 419 ........... Mobile Office, Inc. 422 .......... Pro-Tech Industries, Inc. 423 .......... Fleet One 424........... SageQuest 425 .......... Maaco Franchising, Inc. 429 .......... Altec Industries 437 .......... Tomcar USA 501 .......... ARI, Automotive Resources 506 .......... Jemrack Equipment, LLC 507 .......... Agile Access Control, Inc. 510 ........... Jiffy Lube International 511 ........... iiX Employment Screening Services 512 ........... National Truck Equipment Association 513 ........... FIRE Panel, LLC 514 ........... Davis Instruments Inc. 515 ........... Collective Data 518 ........... DriverCheck, Inc. 519 ........... Environmental Defense Fund 520 .......... FuelMaster/Syn-Tech Systems 522 .......... Graphic Impressions, Inc 523 .......... GreenDriver 529 .......... e-ride Industries 533 .......... K & N Engineering 537 .......... Safety Vision, LP 539 .......... Asset-Auctions

Exhibitors by Product/Service Category A/C Service RTI Technologies, Inc.................................632

Accessories A.R.E. Accessories, LLC ..........................1333 Century Truck Caps .................................1207 Covercraft Industries, Inc ..........................836 Crown North America ................................644 DiamondBack Truck Covers ..................... 1137 EZ Connector, Inc. .....................................323 Gamber-Johnson .......................................545 Koskisen Group ....................................... 1141 Magna-SVE Commercial Products ........... 1144 Masterack .................................................645 Miles Electric Vehicles, Inc. .......................731 Mobile Office, Inc. ..................................... 419 Monroe Truck Equipment, Inc. ...................941 O’Reilly Auto Parts...................................1302 Prime Design ...........................................1339 Pro-Tech Industries, Inc. ............................422

Accident Management Systems Cambridge Integrated Services Group, Inc.640 CEI .......................................................... 1212 Consumer Safety Technology, Inc. .............838 Corporate Claims Management .................712 DriverCheck, Inc. ....................................... 518 Fleet Response ..........................................908 inthinc, inc...............................................1041 Safety Vision, LP .......................................537

Aerial Lift Manufacturers Altec Industries .........................................429 Versalift ...................................................1031

Appraisal Services Audit Services Inc......................................814 Cambridge Integrated Services Group, Inc.640

Associations Diesel Technology Forum...........................919 NAFA Fleet Management Association ........229 National Truck Equipment Association ....... 512 NGVAmerica ..............................................628 Propane Education & Research Council .....823

e-ride Industries ........................................529 ETE Reman................................................223 Eureka Chemical Company ......................1204 Flexible Marketing ................................... 1019 Ford Genuine Parts ....................................837 Jemrack Equipment, LLC...........................506 Masterack .................................................645 NAPA Auto Parts...................................... 1132 Pep Boys ...................................................319 Safety Vision, LP .......................................537 Valor Manufacturing Inc.............................912 Vanner Inc. ................................................929

Show Guide & Final Program

Auto Parts/Equipment A.R.E. Accessories, LLC ..........................1333 Automotive Distribution Network ...............402 AutoZone ...................................................222 Carmanah Technologies Corp. - Go Power! 619 CASECO ....................................................701 Century Truck Caps .................................1207 Covercraft Industries, Inc ..........................836 Crown North America ................................644

42

Rent A Toll® .............................................. 411

Consulting Environmental Defense Fund ..................... 519 Rent A Toll® .............................................. 411 SCT Fleet Solutions ...................................624

Detailing Novus Glass ..............................................618

Auto Transporters AmeriFleet Transportation .........................901 Auto Driveaway ......................................... 418 CLR Auto Transport Corporation ................ 811 Corporate Claims Management .................712

Batteries & Accessories A.R.E. Accessories, LLC ..........................1333 AutoZone ...................................................222 Midas International Corporation.................408 O’Reilly Auto Parts...................................1302 Vanner Inc. ................................................929

Brake Parts & Systems

Education GreenDriver ...............................................523 NAFA Fleet Management Association ........229 NGVAmerica ..............................................628 Propane Education & Research Council .....823

Emergency Lighting Boss Safety Products ................................724 D & R Electronics Company Ltd. ................407 Federal Signal Corp ................................... 415 TOMAR Electronics, Inc. ............................809 Whelen ....................................................1300

AutoZone ...................................................222 Midas International Corporation.................408

Employee Screening

Collision Repair Services

Engine Monitoring & Controls

CEI .......................................................... 1212 Maaco Franchising, Inc..............................425

Acadian Monitoring Services .....................305 Air Automotive Tracking Inc. ......................219 BSM Wireless Inc. .....................................840 SCT Fleet Solutions ...................................624 Vanner Inc. ................................................929

Communication Services Who’s Calling FleetQUEST .......................1203 Wireless Matrix .........................................307

Computer Mounts/Consoles 54Ward Integrated Solutions ...................1201 D & R Electronics Company Ltd. ................407 Gamber-Johnson .......................................545 Jotto Desk .................................................214 Mobile Office, Inc. ..................................... 419 QSI Corporation ....................................... 1105 RAM Mounting Systems ............................936

Audio/Visual Equipment Bus-Watch by REI .................................... 1140 Digital Ally Inc ......................................... 1317

Consultants - Highway Toll Technology

Computers - On-Board Gamber-Johnson .......................................545 inthinc, inc...............................................1041 Mobile Office, Inc. ..................................... 419

Computers - Software/Systems Pricelock, Inc........................................... 1136 Wireless Matrix .........................................307

iiX Employment Screening Services........... 511

Equipment - Emergency Boss Safety Products ................................724 Injury Packs LLC........................................641

Equipment - Fuel Distribution E.J. Ward, Inc. ......................................... 1101 EZ Fuel and Tank Solution .........................818

Equipment - Maintenance Bobcat Company .......................................637 CASECO ....................................................701 EZ Connector, Inc. .....................................323 Kipper Tool Company.................................318 O’Reilly Auto Parts...................................1302 RTI Technologies, Inc.................................632 SOMS Technologies LLC............................924

Equipment - Safety Boss Safety Products ................................724 Consumer Safety Technology, Inc. .............838 FIRE Panel, LLC ......................................... 513 Injury Packs LLC........................................641

inthinc, inc...............................................1041 Koskisen Group ....................................... 1141 Prime Design ...........................................1339 SuperSprings Inc. ......................................738

Exhaust Source Capture Filtration & Removal System Plymovent .................................................825

Financial Services Comdata..................................................1001 Shell Fleet Card/Citigroup ..........................202

Fleet Mgmt. Systems/Software

Fuel - Additives & Alternatives AutoZone ...................................................222 NGVAmerica ..............................................628 Propane Education & Research Council .....823 Terresolve Technologies ............................922

Fuel Mgmt. Systems/Software Arsenault Associates ............................... 1103 AssetWorks Inc. ......................................1237

Fuel Systems & Conversions Altech-Eco (Transeco Energy)....................829 Car Toys Fleet Solutions ............................625 E.J. Ward, Inc. ......................................... 1101 Monroe Truck Equipment, Inc. ...................941 NGVAmerica ..............................................628

GPS Insight................................................937 inthinc, inc...............................................1041 Nagy FleetNet, Inc. ....................................612 Networkfleet ........................................... 1213 NEXTEK, Inc. ...........................................1236 On-Board Communications, Inc. ................713 PS Energy Group ..................................... 1114 RAM Mounting Systems ............................936 Safety Vision, LP .......................................537 SageQuest .................................................424 Telargo Inc.................................................806 Teletrac, Inc...............................................721 US Fleet Tracking .................................... 1013 Wireless Matrix .........................................307 Wright Express Corp. .................................801

Graphics/Decals Avery Dennison - Graphics Division ...........210 Graphic Impressions, Inc ...........................522 Lowen Color Graphics ............................. 1109 Reading Fleet Services ..............................237 Signature Graphics, Inc. ............................401 Visual Image Systems ...............................200

In-Car/Digital Video

Novus Glass ..............................................618

54Ward Integrated Solutions ...................1201 Bob Barker Company, Inc. .........................707 Car Toys Fleet Solutions ............................625 Digital Ally Inc ......................................... 1317 Hub-Data911 .............................................224 Safety Vision, LP .......................................537

Glass Replacement/Repair

Information/Research Services

CEI .......................................................... 1212 Corporate Claims Management .................712 Fleet Response ..........................................908 Novus Glass ..............................................618 Safelite AutoGlass .....................................815 Vanner Inc. ................................................929

iiX Employment Screening Services........... 511 NAFA Fleet Management Association ........229

Government Agencies

Leasing Companies

Glass - Mirrors/Plexi/Specialty

Asset-Auctions ..........................................539 CASECO ....................................................701 National Joint Powers Alliance...................609

GPS/Tracking Acadian Monitoring Services .....................305 Air Automotive Tracking Inc. ......................219 American Midwest Fleet Solutions.............636 Arsenault Associates ............................... 1103 AutoVision Wireless Inc. ............................325 Babaco Alarm Systems .............................324 Bob Barker Company, Inc. .........................707 BSM Wireless Inc. .....................................840 Bus-Watch by REI .................................... 1140 Car Toys Fleet Solutions ............................625 Collective Data .......................................... 515 Davis Instruments Inc. ............................... 514 E.J. Ward, Inc. ......................................... 1101 Fleet One ...................................................423 GE Security ...............................................614

Insurance - Adjusting Cambridge Integrated Services Group, Inc.640

ALD Automotive, Inc. .................................708 ARI, Automotive Resources .......................501 GE Capital Solutions Fleet Services .........1007 Idealease Inc. ............................................938 Utility Equipment Leasing Corporation .......914

License & Titling Services AmeriFleet Transportation .........................901 Flexco Fleet Services ...............................1029

Lift Equipment & Parts Asset-Auctions ..........................................539

Lubricating Systems CASECO ....................................................701 SOMS Technologies LLC............................924

43

NAFA’s 2009 Institute & Expo

54Ward Integrated Solutions ...................1201 Acadian Monitoring Services .....................305 Agile Access Control, Inc. ..........................507 Air Automotive Tracking Inc. ......................219 AlertDriving ...............................................719 Arsenault Associates ............................... 1103 AssetWorks Inc. ......................................1237 AutoVision Wireless Inc. ............................325 CCG/Faster.............................................. 1128 Chevin Fleet Solutions .............................1208 Collective Data .......................................... 515 Davis Instruments Inc. ............................... 514 E.J. Ward, Inc. ......................................... 1101 First Vehicle Services ................................ 410 Fleet One ...................................................423 Flexco Fleet Services ...............................1029 Fuelman .................................................. 1210 Gasboy ....................................................1033 GE Security ...............................................614 inthinc, inc...............................................1041 Invers Mobility Solutions, Inc. .................... 414 Networkfleet ........................................... 1213 NEXTEK, Inc. ...........................................1236 Pricelock, Inc........................................... 1136 PS Energy Group ..................................... 1114 QSI Corporation ....................................... 1105 Shell Fleet Card/Citigroup ..........................202 SuperFleet .................................................400 Teletrac, Inc...............................................721 TomTom.....................................................810 U-CON Systems, Inc. .................................821 Vidir Inc. ....................................................213 WebTech Wireless Inc. ...............................737 Who’s Calling FleetQUEST .......................1203 Wireless Matrix .........................................307 Wright Express Corp. .................................801

AutoVision Wireless Inc. ............................325 Collective Data .......................................... 515 Comdata..................................................1001 E.J. Ward, Inc. ......................................... 1101 Exxon Mobil/Imperial Oil ............................ 412 EZ Fuel and Tank Solution .........................818 Fleet One ...................................................423 Fuelman .................................................. 1210 FuelMaster/Syn-Tech Systems ..................520 Gasboy ....................................................1033 Mansfield Oil Company ..............................406 Multiforce Systems..................................1030 NEXTEK, Inc. ...........................................1236 Pricelock, Inc........................................... 1136 PS Energy Group ..................................... 1114 SCT Fleet Solutions ...................................624 Shell Fleet Card/Citigroup ..........................202 SuperFleet .................................................400 Trak Engineering Inc. ............................... 1115 U-CON Systems, Inc. .................................821 Valero Fleet Services ................................. 812

Exhibitors by Product/Service Category Maintenance (Mechanical) Mgmt. Services All Star Technical Services ........................ 413 AssetWorks Inc. ......................................1237 Corporate Claims Management .................712 First Vehicle Services ................................ 410 Fleet Response ..........................................908 Kipper Tool Company.................................318 Meineke Car Care Centers .........................301 NEXTEK, Inc. ...........................................1236 NISH ........................................................1303 Vanner Inc. ................................................929

Maintenance - Preventive AAMCO Transmissions Inc....................... 1113 All Star Technical Services ........................ 413 EZ Connector, Inc. .....................................323 First Vehicle Services ................................ 410 Kipper Tool Company.................................318 Midas International Corporation.................408 NISH ........................................................1303 SOMS Technologies LLC............................924 Terresolve Technologies ............................922

Manufacturers - Alternative Fuel Vehicle

Refurbishing

Flexible Marketing ................................... 1019 Who’s Calling FleetQUEST .......................1203

Novus Glass ..............................................618

Mobile Data Terminal Manufacturers Gamber-Johnson .......................................545 Hub-Data911 .............................................224 QSI Corporation ....................................... 1105

Office Supplies Mobile Office, Inc. ..................................... 419 NISH ........................................................1303

Oil & Fuel Analysis Pricelock, Inc........................................... 1136 SOMS Technologies LLC............................924

Oil Companies CASECO ....................................................701 Exxon Mobil/Imperial Oil ............................ 412 Terresolve Technologies ............................922

A.R.E. Accessories, LLC ..........................1333 Bobcat Company .......................................637 CASECO ....................................................701 Century Truck Caps .................................1207 DiamondBack Truck Covers ..................... 1137 Masterack .................................................645 Mazda North American Operations ............137 Monroe Truck Equipment, Inc. ...................941 Prime Design ...........................................1339 Reading Fleet Services ..............................237 RTI Technologies, Inc.................................632 smart USA ...............................................1323 SOMS Technologies LLC............................924 Tomcar USA ..............................................437 Vanner Inc. ................................................929 Vidir Inc. ....................................................213

SuperSprings Inc. ......................................738

Parts - General AutoZone ...................................................222 EZ Connector, Inc. .....................................323 Koskisen Group ....................................... 1141 Masterack .................................................645 O’Reilly Auto Parts...................................1302 Pep Boys ...................................................319 Terresolve Technologies ............................922

Parts - Remanufactured AutoZone ...................................................222 ETE Reman................................................223

Prisoner Transport A.R.E. Accessories, LLC ..........................1333 Bob Barker Company, Inc. .........................707

Publishers Bobit Business Media ..............................1301 National Truck Equipment Association ....... 512

Radios & Sound Systems Manufacturers - Limousine Coach GM Fleet & Commercial Operations ...........744

44

AAMCO Transmissions Inc....................... 1113 All Star Technical Services ........................ 413 Jiffy Lube International.............................. 510 Midas International Corporation.................408 NISH ........................................................1303 Novus Glass ..............................................618 Pep Boys ...................................................319 Reading Fleet Services ..............................237 RTI Technologies, Inc.................................632 Valvoline Instant Oil Change .................... 1111

Repossessions Air Automotive Tracking Inc. ......................219

Risk Management

Safety Consulting Services

Paint Protection

Manufacturers - General

Repair & Service

Parts - Chassis

Manufacturers - DC to AC Inverters

e-ride Industries ........................................529 GM Fleet & Commercial Operations ...........744 Miles Electric Vehicles, Inc. .......................731 Ultra Motor USA, Inc. .................................925

ETE Reman................................................223

Avery Dennison - Graphics Division ...........210

Paint Maaco Franchising, Inc..............................425 O’Reilly Auto Parts...................................1302

Manufacturers - Electric/Hybrid Vehicle

Remanufacturing

AlertDriving ...............................................719 Audit Services Inc......................................814 BSM Wireless Inc. .....................................840 Cambridge Integrated Services Group, Inc.640 CEI .......................................................... 1212 Consumer Safety Technology, Inc. .............838 DriverCheck, Inc. ....................................... 518 iiX Employment Screening Services........... 511 Pricelock, Inc........................................... 1136

Altech-Eco (Transeco Energy)....................829

Carmanah Technologies Corp. - Go Power! 619 Dimensions/Sensata..................................819

Show Guide & Final Program

Marketing & Public Relations

Bus-Watch by REI .................................... 1140

Cambridge Integrated Services Group, Inc.640

Safety Management AlertDriving ...............................................719 AmeriFleet Transportation .........................901 Cambridge Integrated Services Group, Inc.640 CEI .......................................................... 1212 Consumer Safety Technology, Inc. .............838 Corporate Claims Management .................712 Davis Instruments Inc. ............................... 514 Fleet Response ..........................................908 GE Security ...............................................614 Injury Packs LLC........................................641 inthinc, inc...............................................1041 MGM Brakes .............................................940 Safety Vision, LP .......................................537 SCT Fleet Solutions ...................................624

Sales Miles Electric Vehicles, Inc. .......................731 RTI Technologies, Inc.................................632

Sales - Chassis GM Fleet & Commercial Operations ...........744

Exhibitors by Product/Service Category Sales - Miscellaneous

Towing & Transport Systems

Asset-Auctions ..........................................539 Kipper Tool Company.................................318 Reading Fleet Services ..............................237 Renewable Energy Group ........................1305

Auto Driveaway ......................................... 418 DiamondBack Truck Covers ..................... 1137 EZ Connector, Inc. .....................................323 SuperSprings Inc. ......................................738

Sales - Specialty Vehicles

Training Programs/Software

Asset-Auctions ..........................................539 Crown North America ................................644 e-ride Industries ........................................529 Masterack .................................................645 Reading Fleet Services ..............................237 Tomcar USA ..............................................437 Ultra Motor USA, Inc. .................................925

AlertDriving ...............................................719 Arsenault Associates ............................... 1103 AssetWorks Inc. ......................................1237 Car Toys Fleet Solutions ............................625 CEI .......................................................... 1212 Fleet Response ..........................................908 GreenDriver ...............................................523

Security Devices

Training Services

Acadian Monitoring Services .....................305 Air Automotive Tracking Inc. ......................219 Babaco Alarm Systems .............................324 Bus-Watch by REI .................................... 1140 Digital Ally Inc ......................................... 1317 Nagy FleetNet, Inc. ....................................612

DriverCheck, Inc. ....................................... 518 National Truck Equipment Association ....... 512 NGVAmerica ..............................................628

Service Facilities Pep Boys ...................................................319

Short-Term Rental Agency Avis Budget Group .....................................740

Sirens/Audible Warning Equipment Federal Signal Corp ................................... 415 TOMAR Electronics, Inc. ............................809 Whelen ....................................................1300

Software/Systems SCT Fleet Solutions ...................................624

Solar Power Components Canadian Solar Inc. ...................................623 Carmanah Technologies Corp. - Go Power! 619

Telephone - Cellular Car Toys Fleet Solutions ............................625

Tire Manufacturers/Service Providers

Tires - New Firestone Complete Fleet Care...................907 Goodyear Tire & Rubber Co. ......................303 Midas International Corporation.................408 Pep Boys ...................................................319

AAMCO Transmissions Inc....................... 1113 ATR - Authorized Transmission Remanufacturing Inc. ................................736 ETE Reman................................................223 Ford Genuine Parts ....................................837 Jasper Engines & Transmissions .............1202 O’Reilly Auto Parts...................................1302

Used Vehicle Acquistion Flexco Fleet Services ...............................1029

Vehicle Auctions ADESA Specialty Auctions .......................1044 Asset-Auctions ..........................................539 Insurance Auto Auctions - Specialty Division ...

1044 Insurance Auto Auctions - Vehicle Remarketing Division...............................1044 PropertyRoom.com....................................309 SADISCO .................................................1240 SmartAuction ............................................201

Vehicle Lifts Mohawk Resources Ltd. .......................... 1315

Vehicle Manufacturers Altech-Eco (Transeco Energy)....................829 American Honda Motor Co. Inc. .................629 Audi of America Inc. ................................ 1119 Columbia ParCar Corp. ..............................718 Crown North America ................................644 Dueco, Inc. ................................................918 e-ride Industries ........................................529 Ford Motor Company .................................345 GM Fleet & Commercial Operations ...........744 Harley-Davidson Motor Company ............1200 Mazda North American Operations ............137 Mercedes-Benz Fleet Operations............. 1127 Miles Electric Vehicles, Inc. .......................731 Subaru of America/Canada........................944 Tomcar USA ..............................................437

Vehicle Monitoring Systems Acadian Monitoring Services .....................305 Air Automotive Tracking Inc. ......................219 BSM Wireless Inc. .....................................840 DriverCheck, Inc. ....................................... 518 E.J. Ward, Inc. ......................................... 1101 Fleet One ...................................................423 GM Fleet & Commercial Operations ...........744 SCT Fleet Solutions ...................................624

Vehicle Remarketer ADESA Specialty Auctions .......................1044 Corporate Claims Management .................712 FLD .........................................................1037 Flexco Fleet Services ...............................1029 GM Fleet & Commercial Operations ...........744 Insurance Auto Auctions Specialty Division ................................1044 Insurance Auto Auctions - Vehicle Remarketing Division...............................1044 PropertyRoom.com....................................309 SmartAuction ............................................201

Vehicle Upfitters 54Ward Integrated Solutions ...................1201 Adrian Steel Company ...............................601 Altech-Eco (Transeco Energy)....................829 American Midwest Fleet Solutions.............636 Auto Truck Group....................................... 741 Bob Barker Company, Inc. .........................707 Century Truck Caps .................................1207 Crown North America ................................644 Flexible Marketing ................................... 1019 Jemrack Equipment, LLC...........................506 Jotto Desk .................................................214 Knapheide Manufacturing Co. (The) ..........606 Koskisen Group ....................................... 1141 Magna-SVE Commercial Products ........... 1144 Masterack .................................................645 Mobile Office, Inc. ..................................... 419 Monroe Truck Equipment, Inc. ...................941 NGVAmerica ..............................................628 Omaha Standard Distribution ....................839 Reading Fleet Services ..............................237 STAHL .......................................................541 SuperSprings Inc. ......................................738

Video Back-Up Systems Car Toys Fleet Solutions ............................625

Video Surveillance Equipment Acadian Monitoring Services .....................305 Bus-Watch by REI .................................... 1140 Digital Ally Inc ......................................... 1317

Wheels - Accessories & Services A.R.E. Accessories, LLC ..........................1333

45

NAFA’s 2009 Institute & Expo

Counteract Balancing Beads Inc. ...............820 Firestone Complete Fleet Care...................907 Goodyear Tire & Rubber Co. ......................303 Michelin North America, Inc. .....................225 Midas International Corporation.................408 RTI Technologies, Inc.................................632

Transmissions/Engines

Toyota Fleet ...............................................129 Ultra Motor USA, Inc. .................................925 Volvo Cars of North America, LLC..............245

Index of Advertisers AUTO AUCTIONS American Auto Auction ............................inside back cover FLEET MANAGEMENT SYSTEMS/SOFTWARE AssetWorks Inc. ............................................................. 31 MOTORCYCLES Harley-Davidson Motor Company ................................... 35 NATURAL GAS VEHICLES Altech-Eco (Transeco Energy) .................. inside front cover QUICK LUBE Jiffy Lube International ..........................outside back cover TECHNOLOGY SERVICES - TOLL SOLUTION PROVIDERS Rent A Toll速 ..................................................................... 7 TIRE CAROUSELS Vidir Inc. ........................................................................ 40 VEHICLE TRANSPORTATION Auto Driveaway ................................................................ 3

Advertiser.com Adesa Atlanta ....................................................................... www.adesarigs.com............................................................31 Altech-Eco (Transeco Energy) ............................................. www.altecheco.com ...................................... inside front cove

Show Guide & Final Program

American Auto Auction ........................................................ www.americanaa.com .................................inside back cover AssetWorks Inc..................................................................... www.assetworks.com .........................................................31 Auto Driveaway..................................................................... www.autodriveaway.com ..................................................... 3 Harley-Davidson Motor Company ........................................ www.harley-davidson.com ................................................. 35 Jiffy Lube International ........................................................ www.jiffylube.com .....................................outside back cover Rent A Toll速 ........................................................................... www.rentatoll.com ............................................................... 7 Vidir Inc. ................................................................................ www.vidir.com ................................................................... 40 46

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