ISTM Event Guide 2014 by LTM Publications

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FLOORPLAN • INDUSTRY NEWS • LEADING RESORTS REVIEWED • EXHIBITOR AND BUYER LISTINGS • SEMINAR AND EVENT PROGRAMME

EXHIBITOR AND BUYER LISTINGS SEMINAR AND EVENT PROGRAMME FLOORPLAN INDUSTRY NEWS LEADING RESORTS REVIEWED Wild mountain world, placid idyll. At the foot of Mount Zugspitze the breathtaking German Alps offer space for real adventurers as well as for an Alpine experience full of rest and relaxation. Impressive historic facades, lovingly painted houses and authentic Bavarian culture give the town an open atmosphere and a sense of joie de vivre.

www.gapa.de www.zugspitze.de

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ISTM EVENT GUIDE 2014

INTRODUCTION

Welcome to ISTM On behalf of Reed Travel Exhibitions, I would like to welcome you all to this, the inaugural edition of International Ski Travel Market (ISTM). I would like to thank our hosts and event partners for their tremendous support including the A-ROSA Resort Kitzbühel, Tirol Tourist Board, Kitzbühel Tourism, Four Seasons Travel and Heaven Publicity. Their support and guidance has helped us deliver a successful ISTM in the heart of the Tirolean mountains, the perfect setting for a ski travel trade event in a resort renowned for first class skiing and unrivalled hospitality. We’re delighted to welcome 60 ski travel suppliers from across 11 countries, with a notable presence from the host destination Austria as well as a strong representation from other wellknown European ski destinations including Switzerland, France and Italy together with resorts from North America highlighting ISTM as a truly international event. As a meetings style event, ISTM offers a level playing field for all suppliers. With 60 buyers attending from 20 countries, ranging from independent ski tour operators to the ski company heavyweights, the scene is set for a productive 2 days of meetings and networking. Each morning will start with a forum session comprising a panel of industry experts debating and addressing topical issues surrounding the ski tourism sector, including Monday’s session on ‘The Future of the Mountains’ and Tuesday’s session on ‘Market Growth and Resort Development - North America v Europe’ highlighting the differences in the North American and European approach. Both days promise to be a fascinating mix of stimulating debate, new ideas and, of course, prime networking opportunities between the resorts, inbound ski travel suppliers and leading outbound ski tour operators. On a more social note, I’d like to invite you all to join us on Monday evening for the ISTM Welcome Reception in the Streif Restaurant, here at the A-Rosa for a Tirolean themed evening, with music and local gastronomic specialities. Finally on behalf of the ISTM event team, I would like to thank you for your support of the first ever International Ski Travel Market and wish you a productive and very enjoyable event. Peter Grimster Exhibition Manager Reed Travel Exhibitions

www.alrbergluxury.com

ISTM EVENT GUIDE 2014

CONTENTS 04

Exhibitor A to Z index

Floorplan

Media partners

Exhibitor news

Industry news

State of the ski market

Ski resorts worldwide

Exhibitor index (by country)

Exhibitor profiles

Buyer profiles

Forum

Programme of events

INTRODUCTION

Editor Mike Hayes Art Direction

122 Design Commercial Director Parminder Johal Senior Reporter Kate Hamilton Production Manager Julie Ebsworth Digital / Web Production 3S Media ISTM Event Guide is published by Limetree Media for and on behalf of Reed Travel Exhibitions. Limetree Media Ltd 44 Culverden Park Road Tunbridge Wells Kent TN4 9QY United Kingdom Tel: +44 (0)203 598 9652 email: parminder.johal@ ltmpublications.com web: ltmpublications.com

EXHIBITOR INDEX

ISTM EVENT GUIDE 2014

Exhibitor A to Z Company Name

Table#

AlpinCo AS

Le Nevaï

Arlberg Luxury Selection

Madonna Di Campiglio Pinzolo Val Rendena

A-ROSA Resort Kitzbühel

Maisons & Hotels Sibuet

Bergbahnen Sölden

Megève Tourisme

Best Mountain Resort

Niche Destinations Austria

Bramble Ski & Haute Montagne

Nira Alpina Hotel

Ötztal Tourism Board

CGH Residences Chalet RoyAlp Hotel & Spa

5 57

Paradiski Tour

7 6

Courchevel Tourisme

Premier Luxury Mountain Resort

Crans Luxury Lodges

Radisson Rosa Khutor

Dolomite Mountains

Relais & Châteaux Rosengarten

Relais and Châteaux Rosa Alpina

Relais and Châteaux Tennerhof Kitzbühel

Domaine du Mont d’Arbois

Eurotours 19 Four Seasons Travel Transfer Service

Romantik Hotel Schweizerhof

France Montagnes

Rosa Khutor Resort

Garmisch-Partenkirchen Tourismus

Ski Banff Lake Louise Sunshine

Gastein Tourismus

SkiWelt Wilder Kaiser Brixental

Grand Hotel Kempinski High Tatras Slovakia

St Johann

Grand Tirolia Kitzbühel Betriebs

Swiss Alpine Resort

The CHEDI Andermatt

Grindelwald 48 Hotel Aspen

Tignes 12

Hotel Ciasa Salares

Tirol Tourist Board

Hotel Das Alpenhaus Kaprun

Tourismusverband PillerseeTal

Hotel Jagdhof Pfurtscheller

Tourismusverband Stubai

Hotel Zur Tenne

Tourist Office St Anton am Arlberg

InterContinental Davos

TUI Austria Holding

Jungfrau Region Marketing

Vail Resorts Management Company

Kempinski Das Tirol

Val Thorens Tours

Kempinski Hotel St Moritz

Valloire Galibier

Kitzbühel Tourist Board

Virgin Limited Edition - The Lodge, Verbier

Lake Annecy: La Clusaz

W Hotel Verbier

Lake Annecy: Le Grand Bornand

Zermatt 58

L’Apogée Courchevel

Company Name

51 52 53

Habsburg 43

29 26

33 30

37 34 31

41 38 35

44 42 39

ran

ce Ent

55 56 57 58

Floorplan

FLOORPLAN ISTM EVENT GUIDE 2014

Foyer

Up to Restaurant Streif & Marktplatz

all

hlo ssh

The world’s most enthusiastic skiers and their families can enjoy the finest ski holiday imaginable. The restaurants offers relaxed, high class cuisine and the bars are casual chic. Le Spa de L’Apogée is irresistible and children adore their dedicated club. The forest location is pretty and views are simply stellar. A summary of the services at L’Apogée Courchevel • • • • •

53 spacious suites and rooms, many connecting for families, a penthouse and 5 star ski chalet Relaxed dining bu chef Franck Feriguti, with Le Comptoir de L’Apogée, Champagne Lounge and Le Bar de L’Apogée Le Spa de L’Apogée with Bania, Jacuzzi, indoor pool, five treatment rooms, hairdresser and treatments courtesy of Sisley. Largest kids club in Courchevel 1850, for youngsters and teens Ski in ski out facilities and first class professional ski room

L’Apogée Courchevel, 5 rue Emile Allais, Jardin Alpin, 73120 Courchevel, France T + 33 (0)4 92 93 32 40 F + 33 (0)4 93 67 13 83 www.lapogeecourchevel.com reservation@lapogeecourchevel.com

ISTM EVENT GUIDE 2014

MEDIA PARTNERS

Media partners

THE SKI TRADE IN THE SNOW ROB STEWART DOMINIC KILLINGER Rob@theskitrade.com dom@inthesnow.com Web: www.theskitrade.com The Snow Studio Kings Lane The ski trade is a monthly Buckinghamshire snowsports trade magazine HP16 0GY, UK written and produced Tel: +44 (0) 1494 862423 specifically for the winter sports Web: www.inthesnow.com industry and features trade news, developments, opinions Reaching over 500,000 skiers and insights. The magazine is per month, inthesnow is Britainâ&#x20AC;&#x2122;s published throughout the year in biggest ski media organisation print and digitally. specialising in ski news, resort features, product reviews and interviews from all over the skiing world.

PLANET SKI JAMES COVE James@planetski.eu

TTGMENA.COM TONY FIELDS TFields@ttgmena.com

Cromwell House 96 Clarendon Drive London SW15 1AH, UK Tel: +44 (0) 208 789 5222 Mob: +44 (0) 7802 483472 Web: www.planetski.eu

TTG MENA Luxury Nietzsche Street Ria Court, 1St Floor Larnaca Cy 6028, Cyprus Tel: +357 24803001 Mob: +357 96748738 Web: www.media.ttgmena.com

PlanetSKI.eu is the UKâ&#x20AC;&#x2122;s leading independent snowsports news web site. It is updated on a daily basis with the latest snow and resort information from our team of reporters around the mountains. We tell it straight & as it is, that is our strength.

TTGmena encompasses the travel trade print and digital publications of ttg mena, ttgmena luxury, ttg mena knowledge and ttg balkans.

HEAVEN PR LYNSEY DEVON Lynsey@Heavenpublicity.co.uk Tel: +44 (0) 203 544 1563 Mob: +44 (0) 7717 078862 Web: www.heavenpublicity.co.uk Heaven publicity is a travel and ski publicity agency. Heaven has worked for almost 30 years creating effective publicity campaigns for leading companies and gathered recognition for roi. Heaven has worked with key players in travel, business, news and ski media.

ISTM EVENT GUIDE 2014

NEWS

ISTM news round-up The latest announcements from resorts and destinations featuring at this year’s ISTM switzerland

Swiss freestyle ski package available After participating in the Winter Olympics this February, the world’s best freeskiers will head from Sochi to the slopes of the Engadin Valley, for the FIS Freestyle Ski World Cup Final at Corvatsch, taking place this weekend (March 21 to 23). The Nira Alpina hotel in the Swiss ski resort of St. Moritz – which has the only direct access to the Corvatsch slopes in the region – is launching a ski package to coincide with the event. The Nira Alpina FreeSki Package includes one or two nights accommodation with buffet breakfast, a free ski pass for the duration and access to events and parties taking place across the two days. Included in the package are ‘snow

night’ tickets for Friday night (skiing after dark on the floodlit slopes), as well as tickets to the World Cup Party with live entertainment at Mount Corvatsch on Saturday night. Guests will also receive CHF20 credit per person for the Casino in St Moritz. The Nira Alpina FreeSki Package costs from CHF490 (£328) per room for one night, or CHF990 (£662) for two nights. Price based on two sharing a Corvatsch Room on bed and breakfast basis and includes ski passes, tickets to events, WiFi, access to the spa and kids club for children aged over three (between 3pm and 9pm). www.niraalpina.com

germany

High slopes equal long season Germany’s top-rated destination for all winter sports enthusiasts, The Zugspitze Area, boasts a seven-month season. From November until May, skiers can find optimum conditions under the setting of Germany’s highest mountain, the Zugspitze. The area embraces well-groomed trails for learning, as well as expert runs such as the Kandahar and the Olympia run. The Zugspitze plateau, Germanys only glacier ski area, offers a ski domain at almost 3,000 metres (10,000 feet) above sea level which provides pure skiing and

snowboarding fun on guaranteed natural snow. Even when the valley is submerged in winter fog, you will find the sun shining bright on Germany’s highest ski slopes. www.zugspitze.de/en

ISTM EVENT GUIDE 2014

NEWS

France

New hotel for Courchevel The Oetker Collection, which owns and manages luxury hotels around the world, has opened its newest property, L’Apogée Courchevel located in Le Jardin Alpin. The hotel opened in December and is supervised by Philippe Perd, the managing director of the Hotel du Cap-Eden-Roc and Chateau Saint-Martin Hotel in the south of France. L’Apogée comprises 33 suites, 20 double rooms and a penthouse with its own jacuzzi and private terrace, offering breathtaking views over Courchevel village. In addition, L’Apogée Courchevel includes a

signature restaurant under the supervision of Meilleur Ouvrier de France Franck Ferigutti and a superb spa and wellness centre featuring treatment rooms and a swimming pool. Situated next to L’Apogée is an exclusive private chalet which features five bedrooms, a spa and its own home cinema. L’Apogée also benefits from its own private ski lift, enabling guests and diners to reach the hotel in true style. www.oetkercollection.com

USA

American dream Snowmass, a Colorado town located in the heart of the Rockies, just nine miles from downtown Aspen, is consistently ranked as one of the best ski resorts in the world and is the second largest ski resort in Colorado, offering 3,362 acres of excellent terrain and the secondlargest vertical drop of any ski area in the United States. Aspen/Snowmass has invested $66.5 million in onmountain improvements in the past six years, including: Burnt Mountain, 230 new acres of terrain on Snowmass added in 2013; the new mountain Elk Camp Restaurant in Snowmass, which opened just last season; four lifts; a new children’s centre and significant improvements to the terrain parks on both Snowmass and Buttermilk. Over 95 per cent of the lodging options are right on the slopes and there is free transportation throughout Snowmass

and to and from Aspen, making a stay in Snowmass convenient and comfortable. The town is surrounded by many of Colorado’s most notable mountain peaks and home to some of offers 94 trails totaling 150 miles, 21 chairlifts, three terrain parks, pipes, and race training that have captured the attention of the sport’s best for decades. www.gosnowmass.com.

ISTM EVENT GUIDE 2014

NEWS

north america

Canada’s Big 3

Mt. Norquay

Over 8,000 acres of skiable terrain are available on one tri-area lift pass at Canada’s largest ski destination. A joint venture of three of the world’s finest ski resorts – Mt. Norquay, The Lake Louise Ski Resort and Sunshine Village – have created a huge ski area, which also includes one of the longest ski seasons in North America, in the heart of a UNESCO World Heritage Site – Canada’s Protected Playground, Banff National Park. As you would expect from such a large ski area, there is a lot happening this season. More than 2,500 athletes, coaches and officials participated in 22 sports at the Alberta Winter Games in February. However, while the Games provided the opportunity for many of Canada’s future elite athletes to enjoy their first taste of competition at a provincial level, the resorts are also open until May for tourists to check out the area for themselves. www.skibig3.com

The Lake Ski Resort

ISTM EVENT GUIDE 2014

NEWS

SWITZERLAND

Luxury accommodation in Verbier Verbier’s original contemporary design hotel The Nevaï reopened this season with a fresh new look and now incorporates a new sushi bar – Nevaï Sushi. This is in addition to last season’s refurbishment of the Nevaï lounge to complement the modern aesthetic of the hotel and incorporate a private dining area for dinners and meetings, as well as the introduction of three north-facing Junior Suites with views of the Alpine surrounds. The Nevaï (Swiss local dialect for snow) is a member of the Design Hotels group and comprises 30 superior rooms and two Penthouse Suites in addition to the new Junior Suites. Another recent addition to the Swiss resort of Verbier is Hotel Cordée des Alpes - a luxurious hotel with innovative interiors. Comprising 34 suites and guest rooms and 14 residences for ownership – with several available for rental this season, including the recently sold Penthouse Apartment – Cordée des Alpes boasts a spa and wellness area, an award-winning restaurant, two conference rooms and concierge services. Cordée des Alpes marks the latest offering from local hotel and restaurant entrepreneur Marcus Bratter, who also launched The Nevaï. www.hotelnevai.com SWITZERLAND www.hotelcordee.com

ITALY

New ski safaris launched Dolomite Mountains Ltd has launched its winter 2013/14 programme with a new range of ski safaris. Ski Safaris in the Dolomites encompass the Dolomiti Superski region, linking 12 different resorts featuring 1,200 km of pistes taking from four to ten days. Different from classic resort skiing, ski safaris encourage skiers to ski from valley to valley in the day and enjoy the hospitality of a rifugio (alpine inn) in the evening. Here guests savour cuisines and cultures unique to each valley region. The programme began last winter with two itineraries; the trips this winter expand to six new routes, including a gourmet-focused trip featuring meals from Michelinstarred chefs in the huts and a family-friendly option. “Ski Safaris are quite unlike any ski holiday you have had before,” said Agustina Lagos-Marmol, founder of Dolomite Mountains Ltd. She continued: “Ski the famous Dolomite mountains, stay in different mountain rifugios (huts) every night, and enjoy lift access to hundreds of miles of prepared terrain. You may never ski the same run twice!” Tailor-made and group trips, guided or self-guided are available between mid-December and mid-April. www.dolomitemountains.com

New hotel for Swiss resort

In December the InterContinental Davos opened to the general public. The new hotel, which is located above Lake Davos in Switzerland, is promising to “set new standards for the hotel industry throughout the entire Alpine region”. The luxury residence is ideally suited for skiing and winter sports in the winter, with more than 320 kilometres of pistes available, as well as a range of water sports, trekking, cycling and hiking during the summer months. A kids’ club, teen club and spa complete the package. www.intercontinental.com/davos

ISTM EVENT GUIDE 2014

NEWS

Industry news

A round-up of the latest resort, destination and equipment news from the world of winter sports Equipment

Renting’s best

Experienced skiers throughout the world are increasingly seeing renting as an opportunity to use the latest skis – chosen for that day’s snow conditions – all while avoiding airline baggage fees. Just as geography and snowfall can challenge skiers, so too can staying on top of the latest innovations. As a result, some skiers are beginning to think that it’s more convenient – and even more cost effective – to rent than it is invest in purchasing a pair of skis and having to pay to transport them. Overall, about 20 per cent of those who skied three or more times in 2012 rented at least once, according to the SnowSports Industries America trade group. In order to stay current, many ski shops upgrade their rental equipment on a regular basis, meaning that renters can borrow the latest in technological innovations. And, as competition heats up among ski equipment retailers, skiers are getting more services. Some shops allow online reservations or provide a free shuttle to their store, while others will bring an assortment of gear to your hotel for you to try. Renting also has the advantage of onsite maintenance should you damage the ski in any way. Ski boots, however, are proving the exception to the rule with many people preferring to bring their own with them on holiday, citing comfort levels as the deciding factor.

JAPAN

MONSTER attraction The winter weather has brought the “ice monsters” out in full force in Japan’s Zao Onsen ski resort. The area is famous for its ice monsters – tall evergreen trees covered in rime. The creature-like shapes are made up of ice deposits on the trees that form from water droplets and, this season, the severe cold weather caused the soft rimes to develop larger than usual, creating a tourism attraction.

ISTM EVENT GUIDE 2014

NEWS

EQUIPMENT

SAFETY FIRST

The importance of taking appropriate safety measures when skiing has been highlighted as a result of recent high-profile skiing accidents. UK celebrity TV skiing game show ‘The Jump’ has come under scrutiny after it was reported that contestants were practising on an artificial ski slope without helmets. The television show is a reminder of the potential hazards associated with winter sports. Suffering a series of bumps and a broken hand, Sir Steve Redgrave pulled out of the programme due to injury, following Henry Conway, who broke a bone in his hand, and Melinda Messenger who suffered concussion. The programme aired just weeks after Michael Schumacher’s accident in Méribel, France, where he fell and injured his head. Schumacher was wearing a ski helmet when he was badly injured at the French Alpine resort in December. The helmet is reported to have broken in two on impact, but was credited with saving his life. At the time of writing he remains in an induced coma with no update on his condition. Since the accident, retailers have seen a leap in the purchase of ski helmets, with one store claiming to have witnessed a 400 per cent spike in sales. The use of ski helmets is compulsory in a number of North American ski resorts and is increasingly required by travel insurers. “While not mandatory in Europe we’ve seen the growing use of helmets by skiers in recent years,” says Tim Prifti, who heads up the accident & health division at Lloyd’s managing agent Kiln. “At the moment Michael Schumacher will be on everybody’s minds. It would appear he wasn’t doing

anything high-risk. Sometimes it’s just bad luck. “Skiing is a sport often associated with high adrenalin but accidents can occur at any speed, and the one I would flag there is the tragic fatal accident that occurred to Natasha Richardson who was just skiing on a nursery slope at the time,” he concludes. Statistics suggest that on average 89 per cent of children wear helmets on the slopes (jumping to 91 per cent for children under the age of nine), compared to 72 per cent of adults, according to insurer Essential Travel. There has been a 15 per cent increase in their use since Natasha Richardson’s death at a Canadian ski resort in 2009. Worryingly, the use of helmets for 18 to 24-yearolds is just 53 per cent. Of all accidents on the slopes, 22 per cent involve a head injury. Transport Research Laboratory (TRL) recently conducted a series of impact tests simulating a collision between a skier and a tree. It was the first scientific use of crash test dummies of this kind in the UK. In some tests the dummy wore a standard skiing helmet and in others only a woolly hat. The research showed that even at relatively low speeds of 10 and 20kph a collision without a helmet could prove fatal. “In the 20kph tests the skier without the helmet actually experienced a force equivalent to a 1.9 tonne car being suspended from their head when they collided with a tree,” said Tom Bishop, head of travel insurance at Direct Line, the company that commissioned the research. “The skier with the helmet had a force that was something like four times less than that.”

ISTM EVENT GUIDE 2014

NEWS

bulgaria

Bulgarian resorts proving popular Branimir Botev, Bulgaria’s deputy minister in charge of tourism, has claimed that Bulgarian ski resorts could treble their number of annual visitors. Botev suggested that winter resorts were currently visited by around 600,000 tourists a year, but that the number could reach over two million when their full potential was reached. “We have three ski resorts which have won international acclaim. Bansko, Pamporovo and Borovets all welcome both professionals and fans of ski sports – but so do Chepelare, Vitosha, Kom and Beklemeto,” Botev said during the presentation of Bulgaria at the East Mediterranean International Travel & Tourism Exhibition (EMITT) 2014 in Istanbul at the end of January. Botev went on to say that Bulgaria had been visited by 354,257 Turkish tourists in the period January-November 2013, up by nearly 31% from the same period of 2012, adding that in 2013 Turkey had been the sixth biggest market for Bulgaria’s tourist product. He said that the best opportunities for attracting more Turkish tourists were vacations including winter sports and combined spa packages. Meanwhile Georgi Ikonomov, mayor of Bansko, declared that Bulgaria had unique opportunities to develop active ski tourism, including five high mountains located near one another, which were no more than 2 hours away from an international airport, and a total of 146 mountain peaks of over 2,000 metres. During the visit, Botev met with Ziya Taskent, Senior Vice President Marketing & Sales for Turkish Airlines and the two parties agreed to work for the launch of a regular flight between Istanbul and Varna.

north korea

North Korean resort opens to the public A US-based tour organisation is launching ski packages to North Korea. North Korea opened its first ski resort to the public in January, and Uri Tours has now launched five- and seven-day ski holidays to the Masik Pass Skiing Grounds. So far, the tour operator has received bookings from six Americans, who will be among the first foreigners to hit the North Korean slopes this winter. A one-day lift pass is 25 euros (included in the

package), and the total length of the resorts nine slopes is 110,000 metres, while getting to the top of the Masik Pass at 1,360 m (4,461 feet) requires taking three separate chair lifts and takes up to 40 minutes. Currently one hotel is open for business with 120 rooms, while the resort itself – which was the brain-child of the country’s current leader Kim Jong Un – offers a lap pool, fitness centre, massage, sauna and a hair salon.

ISTM EVENT GUIDE 2014

NEWS

SCotland

Scottish ski resorts report snowfall increase Ski resorts in Scotland have received an increase in snowfall, which has provided a massive boost to their winter season. Conditions in the Scottish mountains are comparing favourably with many in Europe, Scandinavia, the US and even Canada.

At Glencoe Mountain Resort, Nevis Range and CairnGorm Mountain it has been snowing almost continuously since December. Staff at Glencoe reported more snow than they’ve seen for at least 15 years.

USA

US SNOWFALL NOT ENOUGH

A fresh blanket of snow is bringing skiers and snowboarders back to America’s Sierra Nevada ski resorts after a slow start to the season. However, resort operators said that more snow is still needed before they can swing into full operation. On Lake Tahoe’s south shore, 15 more trails opened at Heavenly Mountain Resort after the welcome storm dropped up to two feet of snow there. To the north of Tahoe, Squaw Valley opened four more lifts after the storm left up to 10 inches of snow there. Half of its 30 lifts and 32 of its 170 runs now are open. Resort officials put a positive spin on the snowpack, noting that February and March are usually the most important months for snowfall, but the second snow survey of the winter found water content throughout California to be at just 12% of average for this time of year. Not only was 2013 the driest calendar year on records going back to 1895, but forecasters say this January may go into the books as the driest ever.

EUROPEAN SKI INDUSTRY

ISTM EVENT GUIDE 2014

Slippery slope? A new strategy may be required for ski travel agents – even a paradigm shift – if they are to prevent the generation gap blowing a hole in the industry for years to come.

urope’s economy is generally looking up. Skiers are returning to the slopes after a painful hiatus. Everything’s looking rosy again. But who wouldn’t want a crystal ball right now? According to recent research by the Ski Club of Great Britain, the vast majority of the 2012/13 season’s skiers were planning to be back on the slopes again this season. The research found that 95 per cent were aiming to return, with over 80 per cent of the previous season’s holidaymakers also planning to ski again, along with almost 60 per cent of those who last skied in the 2010/11 season. It would seem that, as the green shoots of economic recovery appear around Europe, so the slopes are set to see some long-awaited growth. This is also borne out by the Ski Club’s research, which found that over 90 per cent of those questioned plan to ski either the same amount or more over the next five years. The elephant in the room is the fact that skiing holidays are still being taken almost exclusively by skiers. Obviously, you might say, but this is the root of one of the biggest problems facing the industry – attracting new skiers to the slopes in significant numbers. Almost half of the skiers who responded to the Ski Club’s survey have 20 or more weeks’ skiing experience. Moreover, just 14 per cent of current skiers have

four or less weeks on the piste. Clearly, most of today’s skiers like to ski – quite a lot – and can afford to take to the slopes relatively frequently. Few would argue with the general assumption that people who ski have a high disposable income. And, while we’re making assumptions, let’s assume that agents will tailor their marketing strategies to compete for these well-heeled skiers who know what they want from a skiing break – and can afford to be choosy. Add to this the fact that getting non-skiers to the

ISTM EVENT GUIDE 2014

EUROPEAN SKI INDUSTRY

The report revealed that almost half of the skiers who responded to the survey have 20 or more weeks’ skiing experience.

slopes is unquestionably a tough nut to crack and it only heightens the argument for targeting this largely middleclass demographic. It’s a strategy that is likely to work well in the short- to medium-term, but will do little to grow the pool from which potential future clients can be drawn. With skiers returning and financial belts being loosened – a little – the time seems right to attack this

problem and put a cohesive strategy in place to attract new skiers. To this end, the Ski Club’s research does reveal some positive figures. Around 8,000 non-skiers responded to the survey, revealing that an intriguing number – around four per cent – were ‘highly likely to go skiing in the next three years’. The research drilled down into the non-skier responses and discovered that: “More of the people with a positive intent to ski were female rather than male. And more of them were from younger age groups than are currently in the market. Over 50 per cent were under 40

EUROPEAN SKI INDUSTRY

ISTM EVENT GUIDE 2014

So females aged between 21 and 29 look like an interesting alternative target market for agents to look into.

years of age, and 75 per cent were under 50. Also encouraging is that the largest group was in the 21 to 29 age band.” So females aged between 21 and 29 look like an interesting alternative target market for agents to look into. The next question – perhaps the 64-thousanddollar question – is how to persuade them to take the plunge, so to speak. Elisabeth Bernroithner, Head of Sales at Eurotours International in Kitzbühel, believes it is necessary to “…market ski packages at an affordable price in order to dispel the myth that skiing is just a sport for the elite.” She continues: “In many places skiing often has the image of being a luxury sport, which means that many potential skiers assume it is also very expensive. It is therefore important to offer a

selection of very reasonably priced packages for beginners, in order to overcome these inhibitions. “It would also be true to say that many beginners, or people thinking about returning to skiing, do not necessarily want to book a full week’s course in order to decide whether skiing is something they would like to continue further. In this case it would make sense to offer shorter courses for beginners which could be extended if necessary, without incurring considerable additional expense. This however means that the ski schools need to be more flexible.” Elisabeth concludes that: “We need to find ways of convincing people that skiing is a sport which everyone can afford and that nobody need to be afraid of giving it a go.” The problem is that skiing is NOT affordable for all. How can it be? To attract the bread-andbutter ski lovers that resorts currently rely on – the ‘experienced (or choosy) skiers’ – the slopes must be manicured yet diverse, equipment and safety standards must be second to none, and accommodation and leisure facilities of the highest order.

EUROPEAN SKI INDUSTRY

ISTM EVENT GUIDE 2014

None of that comes cheap. Even beyond the confines of the resort, roads need to be kept clear, to ensure safety and accessibility. It will likely be messages other than ‘ski on a budget’ that will pull in the next generation of current non-skiers: messages such as the warm welcome that awaits you at today’s resorts; a clear message that no everyone is an expert and you, the ‘newbie’, will be either a laughing stock or worse, the one holding everyone else up. The 2008 book Sport And Tourism – a collection of detailed reports from North American sports tourism experts – pointed out that non-skiers often feel resorts are ‘haunts for the young and expert skiers’. Although research has shown that this is not the case, an image problem (or perhaps a problem with the way the ski industry promotes itself) was clearly being highlighted. The book went on to suggest that, if those allimportant ‘new’ skiers are to be attracted to the slopes, carefully managed promotional opportunities should be sought, such as ‘good news’ stories… ‘the oldest new skier of the season’… ‘celebrity learning to ski’ events… Offering ski facilities to charitable organisations that don’t traditionally have a skiing link is another suggestion, along with finding volunteer speakers to spread the word about great opportunities for beginners. Further to this, a recent report from European Consumer Centers’ Network points out that the

advent of carving skis is helping to grow the sport – convincing reluctant skiers to give it a try, and getting novices out onto runs more quickly. Thomson is one of a number of companies shifting its focus towards less experienced skiers – promoting its ‘hand-picked’ resorts with gentle slopes, excellent tuition and a relaxed atmosphere for those starting out on their skiing journey. The site highlights resorts with beginners’ and family packages, large numbers of nursery slopes or easy and intermediate runs, and varied non-skiing activities. Of course, Europe’s pistes are likely to see more skiers this season than last – and next season there will probably be more again. While cash registers are ringing throughout Europe’s resorts, it may be difficult to make the case for a dramatic image change. But those playing the long game will now be targeting potential first-time skiers with new approaches, including the likes of mobile technology and social media. At the 7th World Congress on Snow and Mountain Tourism, for example, the deputy mayor of Uslan in Korea and the director of the Flaine Tourism Office, were in agreement that utilising such technologies had been central to bringing new visitors to their respective regions.

ISTM EVENT GUIDE 2014

EUROPEAN SKI INDUSTRY

Of course, Europe’s pistes are likely to see more skiers this season than last – and next season there will probably be more again

“Getting new skiers into the sport is a challenge for all stakeholders and is not something that is going to be easily achieved,” says Frank McCusker, CEO of the Ski Club of Great Britain. “I think the Winter Olympics in Sochi will certainly be a catalyst,” he says, “driving awareness and excitement and the adrenaline rush, if you like, and enticing people into the sport. “At the same time, Snowsport England has developed an initiative with Sport England called GO SKI GO BOARD, encouraging new people to try winter sports. “At the Ski Club of Great Britain, we have developed a new beginners membership and our aim is to demystify the sport and encourage people to get out and enjoy the mountains. “We help beginners with information such as what are the best resorts to go to and what sort of skis should they be hiring. We have a video on what it’s like to put on a pair of boots for the first time; we basically try and make the whole experience a little bit easier for new skiers.”

There will always be holidaymakers who like the idea of skiing but have a limited budget, and many of them will opt for the sun for their one annual holiday. It may be time for the industry to acknowledge that the management time and budget spent attempting to change the minds of this group would be better spent targeting more affluent active groups, who could more easily be persuaded to give up some time and try something new.

CONTACTS

• Ski Club of Great Britain skiclub.co.uk • Spike Marketing spikemarketing.co.uk • Eurotours International eurotours.at • UNWTO unwto.org 21

Kitzbuehel – Best Ski Resort in the World 2013 and 2014.

www.kitzbuehel.com

ISTM EVENT GUIDE 2014

SKI RESORTS – EUROPE & N AMERICA

The view from the top While there are some great resorts to be found in South America, Asia and Australasia, it’s the slopes of Europe and North America that set the standard for the world’s most avid skiers. Here are just a few that have hit the headlines…

hen skiers are asked what it is about a ski resort that makes them want to return, they generally say guaranteed snow and lots of good runs. But if that were all there was to it, then all those bars and restaurants (which are, in fact, packed and raucous throughout the season) , would struggle to survive – and invariably they don’t. There would also be little point to the continual

improvement and upgrading of hotels and chalets – yet they seem to get better on a yearly basis. These days, it seems, a resort must have it all, from great ski schools to breathtaking scenery, from mindblowing hot chocolate to mindbending cocktails, and from the softest pillows to the hardest black runs. With these preconditions in mind, I suspect there would be few complaints about the following…

Kitzbühel, Austria

Considering the fame of this beautiful Austrian resort – renowned for hosting what’s considered to be the most difficult ski run in the world (the ‘Streif’) – good food and accommodation can be found at surprisingly reasonable prices.

What’s more, you don’t need to know lots of secret haunts for eating and drinking out, because excellent venues are to be found at every turn. The area has no fewer than nine award-winning restaurants and boasts both traditional favourites such as Golf-hotel Rasmushof at the bottom of the Streif, and rising stars such as Romantikhotel Tennerhof and our very own Hotel A-Rosa, with its ‘culinary round-the-world trip’. The town of Kitzbühel, with its beautiful medieval centre, sits in a valley with a large ski area to the

south-west and a smaller one to the east. Although its relatively low altitude means snow is far from guaranteed, the pistes are beautifully maintained and offer great variety for all but the most expert of skiers. With this in mind, visitors to Kitzbühel can also make use of the excellent-value AllStarCard lift pass, which offers access to seven ski areas in the region – and enough pistes and lifts to keep the most adventurous skiers happy.

SKI RESORTS – EUROPE & N AMERICA

ISTM EVENT GUIDE 2014

Zermatt, Switzerland

Another snow-sure resort, due to its altitude and a large glacier, Zermatt offers plenty to skiers of all abilities – but at a price.

It’s certainly at the pricier end of the Alpine spectrum, but is a truly magical place to stay and to ski. The views here are spectacular, with the Matterhorn looming to the south-west, but Zermatt itself will charm equally, with its traditional Swiss architecture and rustic atmosphere. The local ski area is expansive, with four main parts: Sunnegga, Gornergrat, Klein Matterhorn and Schwarzsee. You will also have the opportunity to purchase an international pass and visit the Italian ski resort of Cervinia. Although all skill levels are catered for, Zermatt is ideal for those who enjoy skiing at a leisurely pace, along wide rolling pistes, while enjoying the breathtaking scenery. With more than 120 hotels in the resort, as well as many excellent chalets, there is something for everyone here, from backpackerstyle accommodation (such as the Matterhorn Hosetl) to the stunning deer-themed Cervo, which boasts five-room chalets with their own sauna, steam room and hot tub.

ISTM EVENT GUIDE 2014

SKI RESORTS – EUROPE & N AMERICA

Whistler, Canada

The envy of almost every other ski resort in the world, Whistler has it all, from excellent skiing opportunities for all abilities, incredible access to the slopes, with state-of-the-art lifts and equipment, an array of sports to enjoy, whether you visit in the middle of winter or the height of summer, and no shortage of great places to go to eat, drink and be merry.

This resort generally scores highest in the world for customer satisfaction. The only drawback is that it comes with a hefty price tag. Nevertheless, with two mountains – Whistler and Blackcomb – combining to create the lagest ski area in North America, and an enviable average of more than nine metres of snow a year, those who can afford it generally return year after year. The Whistler resort is extremely large and has a vibrant nightlife, with more than 100 bars and 80 restaurants, and regular live music and shows to take in. And if you haven’t bust the budget with skiing, there are also some 200 shops and boutiques to browse in. In skiing terms, no fewer than 200 trails begin just a 20-minute ride from the resort, as well as three glaciers and 12 alpine bowls.

SKI RESORTS – EUROPE & N AMERICA

ISTM EVENT GUIDE 2014

Val Thorens, France

The multi-award-winning Val Thorens is a classic purposebuilt resort and the highest in the Alps, sitting on a sunny, west-facing slope and offering excellent views, especially from the high point at Cîme de Caron.

The pleasant village cannot match the appeal of more traditional resorts, but what it lacks in chocolate-box charm, it more than makes up for in functionality, convenience and – most importantly – the virtual guarantee of snow. There’s plenty of ski-in/ski-out accommodation, and a moving carpet lift on the slope that runs through the centre of the village. There is also easy access to the lower nursery slope. The streets are technically traffic-free, but it’s not unknown for a little to build up, especially at the weekend. The Place de Caron is the beating heart of the village, with a number of shops and restaurants and a regular gathering of skiers, boarder and pedestrians. There are plenty of good hotel options, including the smart Fitz Roy, which has a good restaurant and offers guests a pool, sauna and steam room. Two more highly recommended hotels are the cosy ski-in/ski-out Sherpa and the well-positioned Val Chavière.

ISTM EVENT GUIDE 2014

SKI RESORTS – EUROPE & N AMERICA

Jackson Hole, USA

Known to locals as simply Jackson, this resort, opened in 1965, has become a cult hit with American skiers. In fact, there are now two resorts accommodating Jackson’s Hole skiers, the other being the smaller Teton Village, which is much closer to the slopes. As its ranking in North America has risen, so more investment has been pumped into the place and now it boasts excellent lifts and facilities. As with most resorts in this part of the world, après-ski at Jackson is second to none – although, if animal taxidermy is not to your taste, a number of bars and restaurants should be avoided, such as the Mangy Moose (you guessed it) in Teton Village and the Million Dollar Cowboy Bar, which comes complete with a stuffed grizzly bear. There is probably more at Jackson for

The town itself, founded in the 17th century as a spa town, has lost none of its traditional charm. With its cobbled streets, slate-roofed buildings (the slate came courtesy of Mont Blanc), and some of the best restaurants in the Alps, Courmayeur is popular with the great and the good in the region, and as such may not be top of the list with budget-conscious skiers. There are, in fact, three main towns that combine to form the overall resort: Courmayeur itself, on a southfacing ridge; Dolonne, which lies across the river, and Entrèves, a short distance up the valley. Each town has its own lift, taking skiers to the resort’s slopes. Although the skiing area is neither particularly large, nor particularly challenging for expert skiers (at least on the piste), the après-ski in Courmayeur is superb and beginners and intermediate skiers can have the slopes virtually to themselves, as long as they are prepared to forego lunch – because everyone stops for an extended

experienced skiers, but there is certainly no shortage for intermediates or beginners. With two mountain areas to choose from, the rule of thumb is that novices and intermediates take the Bridger Gondola to Apres Vous mountain, while experienced thrillseekers (those interested in seeing the largest vertical drop in North America, for example) head for the tram to Rendezvous mountain. The one problem with the two-village resort is that one gives easy access to the slopes, while the other wins hands-down in terms of its après-ski offering.

Courmayeur, Italy

With 14 peaks over 4,000 metres, the scenery surrounding Courmayeur is dramatic.

lunch here. Auberge de la Maison is a small but very pretty hotel in Entrèves, while Cresta et Duc, in the centre of Courmayeur offers steam, sauna and hot tub.

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ISTM EVENT GUIDE 2014

EXHIBITOR INDEX

Exhibitors by country Company Name

Table#

Austria

Company Name Paradiski Tour

Table# 9

Arlberg Luxury Selection

Tignes 12

A-ROSA Resort Kitzbühel

Val Thorens Tours

Bergbahnen Sölden

Valloire Galibier

Eurotours 19 Four Seasons Travel Transfer Service

Germany Garmisch-Partenkirchen Tourismus

Italy

Gastein Tourismus

Grand Tirolia Kitzbühel Betriebs

Dolomite Mountains

Hotel Das Alpenhaus Kaprun

Hotel Ciasa Salares

Hotel Jagdhof Pfurtscheller

Madonna Di Campiglio Pinzolo Val Rendena

Hotel Zur Tenne

Relais and Châteaux Rosa Alpina

Kempinski Das Tirol

Norway

Kitzbühel Tourist Board

AlpinCo AS

Niche Destinations Austria

Russia

Ötztal Tourism Board

Radisson Rosa Khutor

Relais & Châteaux Rosengarten

Rosa Khutor Resort

Relais and Châteaux Tennerhof Kitzbühel

SkiWelt Wilder Kaiser Brixental

St Johann

39 34 35

Slovakia Grand Hotel Kempinski High Tatras Slovakia

Switzerland

Tirol Tourist Board

Best Mountain Resort

Tourismusverband PillerseeTal

Bramble Ski & Haute Montagne

Tourismusverband Stubai

Chalet RoyAlp Hotel & Spa

Tourist Office St Anton am Arlberg

Crans Luxury Lodges

Grindelwald 48

TUI Austria Holding Bulgaria Premier Luxury Mountain Resort

Canada Ski Banff Lake Louise Sunshine

France

Hotel Aspen

InterContinental Davos

Jungfrau Region Marketing

Kempinski Hotel St Moritz

Le Nevaï

CGH Residences

Nira Alpina Hotel

Courchevel Tourisme

Romantik Hotel Schweizerhof

Domaine du Mont d’Arbois

Swiss Alpine Resort

France Montagnes

The CHEDI Andermatt

51 54 53

Lake Annecy: La Clusaz

Virgin Limited Edition - The Lodge, Verbier

Lake Annecy: Le Grand Bornand

W Hotel Verbier

L’Apogée Courchevel

Maisons & Hotels Sibuet

Megève Tourisme

Zermatt 58 USA Vail Resorts Management Company

EXHIBITOR INDEX

ISTM EVENT GUIDE 2014

Exhibitor profiles AlpinCo AS

Best Mountain Resort

Tel: +47 92038981 Email: jordi@alpinco.no Web: www.hafjell.no, www.kvitfjell.no Address: Hundervegen 122 ØYER 2636 Norway Contact: Jordi Somers

Tel: +41 274854400 Email: geraldinebestenheider@gmail.com Web: www.bestmountainresort.com Address: Rte pas de l’ours 31 Crans Montana Valais 3963 Switzerland Contact: Géraldine Bestenheider

The two Olympic ski resorts, Hafjell and Kvitfjell in Lillehammer, have now become one destination. Here you will find alpine challenges worthy of an Olympic champion, but at the same time Hafjell/Kvitfjell embraces the needs of families.

Arlberg Luxury Selection

Bramble Ski & Haute Montagne

Tel: +43 55832206 Email: admin@postlech.com Web: www.arlbergluxury.com Address: Dorf 11 Lech Am Arlberg 6764 Austria Contact: Florian Moosbrugger

Tel: +44 2070600824 Email: duncan@brambleski.com Web: www.brambleski.com, www.hautemontagne.com Address: Dentdelion Sàrl Case Postal 122 1934 Le Châble Valais 1934 Switzerland Contact: Duncan Robertson

A group of luxury destinations in Lech and on the Arlberg: Gasthof Post, Sporthotel Lorünser, Goldener Berg, Kristiania and the Arlberg Hospiz. We provide an unforgettable mountain experience with individual service in exclusive surroundings.

Bramble Ski and Haute Montagne exclusively operate 55 properties in Austria and Switzerland in the resorts of Verbier, Gstaad, Lech, St Anton and Villars including `Super Luxury Chalets` catering for the world`s wealthiest clientele.

A-ROSA Resort KitzbÜhel

CGH Residences

Tel: +43 535665660992 Email: d.liggins@a-rosa.de Web: http://resort.a-rosa.de/english/grand-spa-resort-a-rosakitzbuehel/ Address: Ried Kaps 7 Kitzbuehel 6370 Austria Contact: Dominique Liggins

Tel: +33 479416830 Email: jfm@mgm-groupe.com Web: www.cgh-residences.com Address: Allée du Parmelan ZAC de la Bouvarde Metz-Tessy Rhône-Alpes 74370 France Contact: Jean-François Mercier

A-ROSA Kitzbühel is nestled among the Tyrolean mountains. The view of Hahnenkamm peak, is sure to take your breath away. The A-ROSA Kitzbühel was awarded “Best Ski Hotel Austria 2013” and “Best Lifestyle Resort Austria 2013” at World Travel Awards.

CGH invites you to a new generation of 4*residences and hotels located in the French Alps and the most beautiful French ski resorts. Every property benefits from a Spa, including swimming pool, sauna, turkish bath, and beauty treatments.

Bergbahnen Sölden

Chalet RoyAlp Hotel & Spa

Tel: +43 5254508175 Email: c.schnoeller@soelden.com Web: www.soelden.com Address: Dorfstraße 115 Sölden Austria Contact: Christian Schnoeller

Tel: +41 213199163 Email: v.grosso@starlinghotels.ch Address: Rue de Genève 17 Lausanne Vaud 1003 Switzerland Contact: Virginie Grosso

Destination management organisation, tourism association. The primary role of Ötztal Tourism is the integral development and marketing of the entire Ötztal winter holiday region, with the major areas of Sölden and Obergurgl-Hochgurgl.

The Best Mountain Resort group leaves their visitors with a long lived memory of an exceptional experience. It provides three 4* hotels (relais&chateau) a Michelin star gastronomique restaurant; six restaurants & a wellness spa.

Located in Switzerland, the Chalet RoyAlp offers a direct access to ski slopes. 63 rooms are individually decorated. The restaurants, offer the freshest seasonal products. Enjoy the spa including a swimming pool, fitness and private spa.

ISTM EVENT GUIDE 2014

Courchevel Tourisme

Eurotours

Tel: +33 479088549 Email: caroline@courchevel.com Web: www.courchevel.com Address: Le Coeur De Courchevel BP37 Courchevel Rhône-Alpes 73120 France Contact: Caroline Famy

Tel: +43 5356606279 Email: messen@eurotours.at Web: www.eurotours.at Address: Kirchberger Straße 8 Kitzbühel 6370 Austria Contact: Elisabeth Bernroithner

Courchevel is known worldwide for its unique ski-in and ski-out accommodation on the largest ski area of the world. Also the most condensed area of luxury mountain lodging. It’s famous for its art de vivre, gastronomy and unique shopping experience.

EXHIBITOR INDEX

Eurotours is one of the leading incoming agencies in Central Europe, offering hotel accommodation in all categories, as well as a wide range of add-ons, including transfers, excursions and full ski packages in Austria and the surrounding countries.

Crans Luxury Lodges

Garmisch-Partenkirchen Tourismus

Tel: +41 274803508 Email: julien@cransluxurylodges.com Web: www.cransluxurylodges.com Address: Chemin de la Nationale 1-10 CP153 Crans-Montana 1 3963 Switzerland Contact: Julien de Preux

Tel: +49 8821180410 Email: sales@gapa.de Web: www.gapa.de Address: Richard-Strauss-Platz 1a Garmisch-Partenkirchen D-82467 Germany Contact: Birgit Neuner

On the ski slopes of Crans-Montana, Switzerland, overlooking the Valais Alps, a cluster of luxurious chalets for your private pleasure!

Garmisch-Partenkirchen, renowned holiday destination in the Bavarian Alps under the Zugspitze. Especially those who belong to the discerning club of active winter sports lovers will think they have arrived in paradise, just above the Olympic town.

Dolomite Mountains

Gastein Tourismus

Tel: +39 471840005 Email: agustina@dolomitemountains.com Web: www.dolomitemountains.com Address: Strada Micurá de Rü 18 39030 San Cassiano Bolzano 39030 Italy Contact: Agustina Lagos Marmol

Tel: +43 64323393110 Email: stefanie.mayr@gastein.com Web: www.gastein.com Address: Tauernplatz 1 Bad Hofgastein Salzburg Österreich 5630 Austria Contact: Stefanie Mayr

Dolomite Mountains crafts the ultimate custom skiing adventures in Northern Italy’s Dolomites. Over 1,200km of lift-service terrain, on- and off-piste resort skiing, and multi-day ski safaris, Dolomite Mountains has a skiing adventure for everyone!

Three towns - one valley! This is the Gastein holiday region with its communities Bad Gastein, Bad Hofgastein and Dorfgastein, in the heart of the Salzburgerland.

Domaine du Mont d’Arbois

Grand Hotel Kempinski High Tatras Slovakia

Tel: +33 629531757 Email: c.giraud@sfhm.fr Web: www.mont-darbois.fr Address: 3001 Route Edmond De Rothschild Megeve RhôneAlpes 74120 France Contact: Caroline Giraud

Tel: +421 910872145 Email: michal.nad@kempinski.com Web: www.kempinski.com/hightatras Address: Kupelna 6 Strba-Strbske Pleso 059 85 Slovakia Contact: Michal Nad

Le Domaine du Mont d’Arbois offers a range of hôtels (5* Relais & Chateaux and 3* rooms), restaurants and leisure activities, all managed with the same high level of excellence.

We offer 98 rooms & suites with top cross country skiing tracks, downhill skiing, horse sledges, snow scooters and great mountain relaxation. Easy to reach by road, rail or air. Our spa of 1,300 m2 offers top fitness and spa facilities.

EXHIBITOR INDEX

ISTM EVENT GUIDE 2014

Grand Tirolia Kitzbühel Betriebs

Hotel Das Alpenhaus Kaprun

Tel: +43 535666615507 Email: martin.heindl@grand-tirolia.com Web: www.grand-tirolia.com Address: Eichenheim 8-9 Kitzbuehel 6370 Austria Contact: Martin Heindl

Tel: +43 65477647 Email: barbara.mitteregger@alpenhaus-kaprun.at Address: Schlossstraße 2 Kaprun 5710 Austria Contact: Barbara Mitteregger

Enjoy pure first class service at our superlative Alpine resort. Whether wellness, skiing, golf or dining, Grand Tirolia is all about feeling really good. Stay with us and enjoy the luxurious, ultramodern standards.

GRINDELWALD

Hotel Jagdhof Pfurtscheller

Tel: +41 338541143 Email: f.buechel@griwaplan.ch Web: www.griwarent.ch Address: Dorfstrasse 118 Grindelwald Berne 3818 Switzerland Contact: Fabienne Büchel

Tel: +43 52262666527 Email: marketing@hotel-jagdhof.at Web: www.hotel-jagdhof.at Address: Scheibe 44 Neustift im Stubaital 6167 Austria Contact: Benjamin Peer

Your key to a dream holiday. We provide a truly personal service, from the initial offer to your departure. Our efficient service is available to you before, during and after your stay in Grindelwald.

We combine exquisite pleasure with warm hospitality set against the dramatic backdrop of the Stubai Alps in Tyrol, Austria. The hotel includes a 2000m² SPA and award-winning cuisine. We offer guided hikes, climbing and cycling in summer as well as skiing and tobogganing in winter.

Hotel Aspen

Hotel Zur Tenne

Tel: +41 3385441146 Email: s.stettler@griwaplan.ch Web: www.hotel-aspen.ch Address: Dorfstrasse 118 Grindelwald Berne 3818 Switzerland Contact: Susanne Stettler

Tel: +49 892120677 Email: monika.siwig@hotelzurtenne.com Web: www.hotelzurtenne.com Address: Vorderstadt 8 - 10 Kitzbühel A-6370 Austria Contact: Monika Siwig

A great lot of detail went into uniting the traditional with the modern in the newly renovated alpin lifestyle hotel. We offer Penthouse-, Deluxe & Junior Suites, family rooms and comfort rooms. We are proud of our new 300 m2 well-being oasis.

The Alpenhaus Kaprun is located in one of the best holiday regions from Austria. We offer 122 rooms between glacier Kitzsteinhorn and the Lake Zell am See. Also features a restaurant/bar with a panoramic sun terrace, Alpen, Veda and Spa.

Traditional privately owned 4 star property situated in the heart of Kitzbuehel. The warm atmosphere, exceptional gastronomy and the location make the Tenne a popular destination for events. We offer 51 cosy guest- and 4 banqueting rooms.

Hotel Ciasa Salares

InterContinental Davos

Tel: +39 471849445 Email: info@siriolagroup.it Web: www.siriolagroup.it Address: Strada Prè de Vì, 31 Loc. Armentarola San Cassiano in Badia (Bolzano) Dolomites I-39030 Italy Contact: Eliana Wieser

Tel: +41 814140400 Email: maria-louisa.blanken@ihg.com Web: www.intercontinental.com/davos Address: Postfach 44 Baslerstrasse 9 Davos Dorf Graubunden 7260 Switzerland Contact: Maria-Louisa Blanken

Situated in a fabulous location in the heart of the Dolomites, we offer an all-encompassing experience for our guests. With easy access to the slopes this family-run hotel is a superb choice for both foodies and families.

Spacious rooms with spectacular views. A modern, warm alpine feel is reflected in the interiors, creating an atmosphere of quiet elegance, privacy and comfort. The hotel offers trendsetting experiences in its 3 restaurants, 2 bars and the 1200m2 Spa.

ISTM EVENT GUIDE 2014

EXHIBITOR INDEX

C e le b rat i n g ou r 7t h s ea s o n

n! fu g in v a h e ’r ou y n e h w s e T im e f li

tastic start and e has got off to a fan This year at The Lodg another exciting are already enjoying our team and guests that over the r valleys. We’re proud ski season in the fou repeat visitors, r guests have become years so many of ou ate reward is that winter, and the ultim both in summer and s. s but leave as friend many arrive as guest r: Get to know us bette n.com www.thelodge.virgi

EXHIBITOR INDEX

ISTM EVENT GUIDE 2014

Jungfrau Region Marketing

L’Apogée Courchevel

Tel: +41 338541250 Email: info@jungfrauregion.ch Web: www.jungfrauregion.ch Address: Untere Bönigstrasse 8 Interlaken CH-3800 Switzerland Contact: Stephan Romer

Tel: +33 493613901 Email: valentine.besch@oetkercollection.com Web: www.lapogeecourchevel.com Address: Jardin Alpin 5 Rue Emile Allais Courchevel 73120 France Contact: Valentine Besch

Situated in the heart of Switzerland and at the foothills of the famous mountains Eiger, Mönch und Jungfrau, the winter sport destinations Jungfrau Region and Haslital have the perfect activity for everyone.

L’Apogée Courchevel is the latest ‘masterpiece’ of the Oetker Collection. Opened on December 11 2013, this ski-in/ski-out property features 55 keys including 20 rooms, 33 suites, 1 four bedroom Penthouse and 1 five bedroom Chalet.

Kempinski Das Tirol

Lake Annecy Ski Resorts: La Clusaz

Tel: +43 5355501001230 Email: caroline.queissner@kempinski.com Web: www.kempinski.com/tirol Address: Kitzbüheler Straße 48 Jochberg/Kitzbühel 6373 Austria Contact: Caroline Queissner

Tel: +33 450323833 Email: mara@laclusaz.com Web: www.laclusaz-tour.com; www.laclusaz.com Address: 161, place de l’Eglise La Clusaz Rhône-Alpes 74220 France Contact: Mara Junkere

Next to the famous golf and ski resort in the breath-taking landscape of Tyrol, the Hotel stands for its modern and luxurious amenities with a fine Tyrolean touch and its unique location directly at the ski piste.

La Clusaz is the most accessible resort in the French Alps, located only 50 mins from Geneva airport. Here you will discover the balance between a family resort, international alpine destination and charm of a mountain village.

Kempinski Hotel St. Moritz

Lake Annecy Ski Resorts: Le Grand Bornand

Tel: +41 818383037 Email: walter.lussu@kempinski.com Web: www.kempinski.com/stmoritz Address: Via Mezdi 27 St. Moritz Graubunden 7500 Switzerland Contact: Walter Lussu

Tel: +33 450027806 Email: direction@legrandbornand-reservation.com Web: www.legrandbornand-reservation.com Address: Résidence La Forclaz BP 05 LE GRAND BORNAND 74450 France Contact: Muriel Ambrosino

The legendary Kempinski Grand Hotel des Bains St. Moritz was awarded the World’s Best Ski Resort and is one of the flagships of the Kempinski Group, Europe’s oldest luxury Hotel collection.

Le Grand Bornand, located at 60 km from Geneva airport is a charming village in a stunning nature setting in the heart of Aravis mountain chain, which offers with the Aravis ski area, 220 km for every level and every snow activity.

Kitzbühel Tourist Board

LE Nevaï

Tel: +43 535677724 Email: c.waldbrunner@kitzbuehel.com Web: www.kitzbuehel.com Address: Hinterstadt 18 Kitzbühel/Tirol 6370 Austria Contact: Claudia Waldbrunner

Tel: +41 277754020 Email: maud@nevaihotel.com Web: www.nevaihotel.com Address: Route de Verbier Station, 55 Verbier Valais 1936 Switzerland Contact: Maud Dick Regnier

Kitzbühel, the most legendary sports destination in the Alps: this self-confident slogan stands for a town that effortlessly combines tradition with sophistication.

Our hotels are in the centre of Verbier, with spectacular views of the Swiss Alps, fabulous roof top suites, outdoor Jacuzzis, large junior suites, family apartments, restaurants, cocktail bars, luxury spas, swimming pool and lounges with fireplaces.

ISTM EVENT GUIDE 2014

EXHIBITOR INDEX

MADONNA DI CAMPIGLIO PINZOLO VAL RENDENA

Nira Alpina Hotel

Tel: +39 465447501 Email: laura.olivieri@campigliodolomiti.it Web: www.campigliodolomiti.it Address: VIA PRADALAGO 4 Madonna Di Campliglio Trento 38086 Italy Contact: Laura Olivieri

Tel: +41 818386910 Email: stephanie.fischer@niraalpina.com Web: www.niraalpina.com Address: Alpine hospitality Via Dal Corvatsch 76 Silvaplana Surlej Graubunden 7513 Switzerland Contact: Stephanie Fischer

Official Tourist Board of Madonna di Campiglio, a legendary alpine station, one of Italy’s premier ski resorts in the heart of the Dolomites, Unesco World Natural Heritage. Great ski area with 150km of ski runs and exclusive accommodation and services

A 4* Superior hotel situated in the Swiss ski resort of St. Moritz; winter or summer, you’ll find a warm welcome and sense an ambiance that’s buzzy, bordering on Bohemian. Our Swiss spa resort is for worldly, well-travelled individuals.

MAISONS & HOTELS SIBUET

Ötztal Tourism Board

Tel: +33 450906336 Email: mtissot@mhsibuet.com Web: www.maisons-hotels-sibuet.com Address: 144 Chemin Du Petit Darbon - Demi Quartier MEGEVE Rhône-Alpes 74120 France Contact: Mathilde Tissot

Tel: +43 57200514 Email: melanie.frischmann@oetztal.com Web: www.oetztal.com Address: Hauptstraße 66 Oetz 6433 Austria Contact: Melanie Frischmann

Whether located in the chic and picturesque village of Megève or in Val Thorens, the highest ski area in Europe, Maisons & Hotels Sibuet is synonymous with hotels that blend in perfectly with their surroundings. They are cosy, intimate and unique.

The peak of Tirol is the destination management organisation, tourism association. The primary role of Ötztal Tourism is the integral development and marketing of the entire Ötztal winter and summer holiday region.

Megève Tourisme

Paradiski Tour

Tel: +33 450212728 Email: charlotte.nuques@megeve.com Web: www.megeve.com Address: 70, Rue Monseigneur Conseil Megeve Rhône-Alpes 74120 France Contact: Charlotte Nuques

Tel: +33 479040367 Email: amandine.poulain@compagniedesalpes.fr Web: www.paradiskitour.com Address: 189 avenue du Maréchal Leclerc Bourg Saint Maurice 73700 France Contact: Amandine Poulain

The Kempinski Grand Hotel des Bains is located in St. Moritz Bad. The legendary Hahnensee ski-run ends in front of the hotel and the cross-country ski runs of the Engadine ski marathon pass it too.

Paradiski Tour is an incoming agency that provides packages, accommodation and ski passes on the whole Paradiski area. Les Arcs-Peisey Vallandry-La Plagne Activities and transfers can be added according to your wishes.

Niche Destinations Austria

Premier Luxury Mountain Resort

Tel: +43 524261115 Email: harald.wickhoff@marketing-deluxe.at Web: www.niche-destinations.com Address: Wopfnerstrasse 9 Schwaz Tirol 6130 Austria Contact: Harald Wickhoff

Tel: +359 74950500 Email: m.arapoglou@premiermountainresort.com Web: www.premiermountainresort.com Address: 11 Karamanitza str P.O. Box 73 Bansko 2770 Bulgaria Contact: Maria Arapoglou

Niche Destinations Austria is a collection of ski hotels for holidays with a twist. A trusted source for destinations with attitude: privately owned hotel jewels with bags of style including Tyrolean Zugspitz Area, Ski Amadé, Leogang & Innsbruck.

Premier Luxury Mountain Resort is a 5* hotel situated on the foothills of Mountain Pirin, in Bansko-Bulgaria. It offers luxury accommodation, gourmet dining, superior spa facilities and top class services in a peaceful environment.

EXHIBITOR INDEX

ISTM EVENT GUIDE 2014

Radisson Rosa Khutor

Romantik Hotel Schweizerhof

Tel: +7 8622431377 Email: Elena.Tumor@rezidorparkinn.com Web: www.radisson.ru/en/hotel-rosakhutor Address: Krasnodar region Sochi Panorama street, 4 354 392 Russian Federation Contact: Elena Tumor

Tel: +41 338545858 Email: marketing@hotel-schweizerhof.com Web: www.hotel-schweizerhof.com Address: Swiss Alp Resort & SPA Swiss Alp Resort 1 Grindelwald Grindlewald Berne 3818 Switzerland Contact: Mario Resch

There are 181 rooms in the hotel and two restaurants: Seasons and Black Bar & Grill, plus a night club; Cosmo Bar, Pyramid Health Club and SPA by Anne Semonin, multifunctional conference room of 339m2 and 12 meeting rooms.

We are peacefully nested in beautiful gardens, only two or three minutes walk from the centre of Grindelwald. This exclusive location, with imposing backdrop of the world-famous Eiger and Lauberhorn, always thrills our guests from around the world.

Relais & Châteaux rosengarten

Rosa Khutor Resort

Email: claudia.reichenberger@marketing-deluxe.at Address: Relais & Châteaux Rosengarten Aschauerstrasse 46 Kirchberg 6365 Austria Contact: Claudia Reichenberger

Tel: +7 8622437437 Email: sales@rosaski.com Web: en.rosaski.com/ Address: Olympiskaya St. 35 Adler Estosadok Sochi Krasnodar Region 354392 Russian Federation Contact: Natalia Lyndina

Gourmet-ski destination & gastro experience which offers 26 rooms & suites, a spa, Bistro Light and Cookery School. Chef / Proprietor Simon Taxacher offers French-Mediterranean cuisine in a beautifully crafted setting.

Relais & Châteaux Rosa Alpina

Ski Banff Lake Louise Sunshine

Tel: +39 471849500 Email: reservations@rosalpina.it Web: www.rosalpina.it Address: Str. Micura De Rü 20 San Cassiano in Badia Trentino-Alto Adige 39030 Italy Contact: Silvia Silvestrini

Tel: +1 4037624561 Email: jason@skibig3.com Web: www.skibig3.com Address: Box 1085 Banff Alberta T1L1B8 Canada Contact: Jason Connell

The Hotel & Spa Rosa Alpina is located in the heart of the mountains. The village is surrounded by the most beautiful peaks of the Dolomites (Unesco World Heritage since June 2009.) You can enjoy the unique landscape from sunrise until sunset.

Canada’s Banff National Park is home to 3 of the world’s finest ski resorts; Mt. Norquay, The Lake Louise Ski Resort and Sunshine Village. We offer 8,000 acres of skiable terrain on one convenient, tri-area lift ticket.

Relais & Châteaux Tennerhof Kitzbühel

SkiWelt Wilder Kaiser Brixental

Tel: +43 535663181 Email: marcel.prange@tennerhof.com Web: www.tennerhof.com Address: Pasquali GmbH & Co. KG Griesenauweg 26 Kitzbühel 6370 Austria Contact: Marcel Prange

Tel: +43 5333400 Email: baumgartner@skiwelt.at Web: www.skiwelt.at Address: Dorf 84 Söll AT 6306 Austria Contact: Anita Baumgartner

The smallest and most charming 5-star hotel in Kitzbühel; with 39 rooms & suites, spa with pool, sauna area and new relaxing room with panoramic mountain views. It lies on a high plateau with a view over Kitzbühel in the middle of a large garden.

Rosa Khutor is a mountain resort situated in Sochi, Russia. It boasts 77 km of ski runs, 16 ski lifts and offers the highest service and safety standards.

Austria’s largest interconnected ski area with 279 km of slopes, 91 lifts, 84 family-run huts and a ALPENIGLU® Village with hotel, restaurant and ice exhibition.

ISTM EVENT GUIDE 2014

St Johann

Tirol Tourist Board

Tel: +43 535263335/328 Email: oskar.reisenbauer@kitzalps.cc Web: www.kitzalps.cc Address: A 6380 St. Johann in Tirol Poststraße 2 Austria Contact: Oskar Reisenbauer

Tel: +43 5125320641 Email: patricia.meixner@tirolwerbung.at Web: www.tirol.at Address: Maria-Theresien-Strasse 55 Innsbruck Tirol 6020 Austria Contact: Patricia Meixner

Rarely is a resort so closely connected with snow sports as the Kitzbühel Alps region. As though sprinkled with icing sugar, the white peaks glisten high above the villages of the region which offer endless snow and skiing pleasure all winter long.

The Austrian Tirol - the Heart of the Alps offers a wide range of activities, from skiing and snowboarding in winter, to walking, hiking and mountain biking in summer. For further information please visit www.visittirol.co.uk.

Swiss Alpine Resort

Tourismusverband PillerseeTal

Tel: +41 762005203 Email: cp@swissalpineresort.ch Address: CO Etude du Ritz Avenue Ritz 33 Sion 1950 Switzerland Contact: Claire Perignon

Tel: +43 535456304 Email: Sophia.walk@pillerseetal.at Web: www.pillerseetal.at Address: Dorfplatz 1 Fieberbrunn Tirol/Österreich 6391 Austria Contact: Sophia Walk

Based in Crans-Montana (Switzerland), we provide you with the best tailor made packages. As a DMC we select the best partners, top notch services, as well as the best deals to make your client’s stay an unforgettable one!

Nestled in among the mountain ranges Steinplatte/ Waidring, the Loferer Steinberge and the Kitzbueheler Alps, the PillerseeTal creates unforgettable moments in the middle of nature. The stage is set for mountain adventure dreams!

The CHEDI Andermatt

Tourismusverband Stubai

Tel: +41 418870658 Email: sflory@ghmhotel.com Address: Gotthardstrasse 2 P.O.Box 162 Andermatt CH – 6490 Switzerland Contact: Sven Flory

Tel: +43 501881171 Email: elisabeth.finger@stubai.at Web: www.stubai.at Address: Stubaitalhaus, Dorf 3 A-6167 Neustift im Stubaital Austria Contact: Elisabeth Finger

Built in the heart of traditional Andermatt, THE CHEDI Andermatt offers the finest holiday experience. The hotel includes two restaurants, lounges and bars, a spa and wellness centre as well as many other facilities that set new standards of luxury.

BUYER INDEX

Stubai Valley is the winner of multiple awards for being family friendly and snow-sure from October to June. It’s in a perfect location, only a 20-minute drive away from Innsbruck and Austria`s largest glacier ski area.

Tignes

Tourist office St. Anton am Arlberg

Tel: +33 479402580 Email: cbreiller@tignes.net Web: www.tignes.net Address: BP 51 TIGNES Rhône-Alpes 73320 France Contact: Catherine Breiller

Tel: +43 5446226926 Email: wilma@tirol.com Web: www.stantonamarlberg.com Address: Dorfstrasse 8 St. Anton am Arlberg 6580 Austria Contact: Wilma Himmelfreundpointner

At 2100m altitude, Tignes is a young, sportive, atypical ski resort, open from early October (Glacier at 3656m) till May the 10th 2014 for a spring skiing experience. There are 300km of slopes for all levels, and many out of the ordinary activities.

St Anton am Arlberg, is a holiday region with a world-wide reputation. A superlative winter sports area with excellent guest services, the finest gourmet cuisine, an excellent walking and biking area and numerous events during winter.

BUYER INDEX

ISTM EVENT GUIDE 2014

TUI Austria Holding

Virgin Limited Edition - The Lodge, Verbier

Tel: +43 508847950 Email: heinz.zangerl@tui.co.at Web: www.tui-incoming.at Address: Ferdinand Hanuschplatz 1 Salzburg 5020 Austria Contact: Heinz Zangerl

Tel: +44 2086000446 Email: natalie.odenbreit@virginlimitededition.com Web: www.thelodge.virgin.com Address: Voyager House 162-164 Fulham Palace Road London W6 9ER United Kingdom Contact: Natalie Odenbreit

Alpine Destination Management Company which offers MICE products and Customized European coach tours.

Sir Richard Branson’s The Lodge, Verbier is part of Virgin Limited Edition. As one of the world’s top chalets, expect ski-in access, endless facilities & great service! Hired exclusively by up to 18 adults, individual rooms can be booked on set dates.

Vail Resorts Management Company

W Hotel Verbier

Tel: +1 3034041846 Email: MMallett@vailresorts.com Web: www.snowusa.com Address: 390 Interlocken Crescent Broomfield Colorado 80021 United States Contact: Michael Mallett

Tel: +41 274728888 Email: ben.couldridge@whotels.com Web: www.wverbier.com Address: L3R Les Trois Rocs SA Hotel W Verbier, Rue du Centre Sportif / CP 403 Verbier Valais 1936 Switzerland Contact: Ben Couldridge

Hosts of the 2015 World Alpine Ski Championships in Vail and Beaver Creek, we also own/operate Breckenridge and Keystone in Colorado, Heavenly, Northstar and Kirkwood in the Lake Tahoe area of California and Nevada, and Canyons in Park City, Utah.

We are a newly opened uber-chic alpine enclave. Enjoy the hottest spot in the renowned resort area of Verbier in French-speaking Switzerland. Explore 412 kilometres of top-notch ski runs, world famous free-riding terrain and a thrilling social scene.

Val Thorens Tours

ZERMATT

Tel: +33 479000708 Email: laurence@valthorens.com Web: www.valthorens.com Address: Val Thorens Tours Immeuble Le Génépi Val Thorens Rhône-Alpes 73440 France Contact: Laurence Perrin

Tel: +41 279660123 Email: hansjuerg.michel@zbag.ch Web: www.matterhornparadise.ch Address: Postfach 378 Zermatt Valais 3920 Switzerland Contact: Hansjuerg Michel

Val Thorens Tours, the sales department of SETAM (ski lift company), is responsible for promoting and marketing Val Thorens. It helps tour operators to set up programs and provides a full service including the organisation of group stays.

We are not only Alpine region’s highest skiing area, but also the best developed in the world, open all year round mountain enthusiasts and nature lovers come from across the world to visit this relaxing, car-free holiday destination.

Valloire Galibier Tel: +33 479833413 Email: tdurand@valloire.com Web: www.valloire.net Address: Rue des grandes Alpes Valloire Rhône-Alpes 73450 France Contact: Thierry Durand Located in Savoie–France, Valloire combines a unique village resort atmosphere and a 150 km ski area (70% of ski area above 2000m.) We offer all types of accommodation, special rates and packages for professionals.

Looking for a specific resort? Turn to the Exhibitor A to Z

on page 4

ISTM EVENT GUIDE 2014

BUYER INDEX

Buyer profiles 360 Private Travel

Atelier Voyage GmbH

Tel: +44 2074342244 Email: kellie@360privatetravel.com Web: www.360privatetravel.com Address: 26 The Square Hart Street Brentwood State/Province CM14 4AR United Kingdom Contact: Kellie Samuda

Tel: +49 8920204990 Email: gabriel@ateliervoyage.com Web: www.ateliervoyage.com Address: Agnesstr. 14 Munich 80798 Germany Contact: Gabriel Donida

360 Private Travel is a memberâ&#x20AC;&#x2122;s only organisation who book luxury travel all over the world, clients must be referred or recommended to us, allowing us to give 100% to our clients as they are loyal to us also.

With a network of more than 5000 individuals, Atelier Voyage works in a very tailored-made fashion. We offer an exclusive Travel Club for added privileges and monthly Newsletters & VIP Events that highlight properties & journeys worldwide.

8 Wonders of the World

Best Travel Service Ltd

Tel: +7 4993909994 Email: kirill@8wonders.ru Web: www.8wonders.ru Address: POB 37 Moscow 101000 Russian Federation Contact: Kirill Krasnopolskiy

Tel: +359 29503010 Email: office@besttravelservice.bg Web: wwwbesttravelservice.bg Address: 1 Zabarde str Sofia 1408 Bulgaria Contact: Elitsa Chernakova

Mission: to prove there are many more wonders in this world than people can imagine! Credo: no ideas are impossible! Partners: are never satisfied with common solutions and are never afraid of tailor-made itineraries for sophisticated travellers.

Best Travel Service Ltd is one of the leading travel agencies in Bulgaria offering a wide range of services for both business & leisure travellers.

Abercrombie & Kent

bestofgolfandski.com

Tel: +44 1242547940 Email: apaisley@akvillas.com Web: www.akvillas.com Address: St Georgeâ&#x20AC;&#x2122;s House Ambrose Street Cheltenham Gloucestershire GL50 3LG United Kingdom Contact: Alice Paisley

Tel: +43 6643580103 Email: h.lohs@bestofgolfandski.com Web: www.bestofgolfandski.com Address: Albert Loacker Str 8 Wolfurt Austria 6960 Austria Contact: Hartmuth Lohs

Right from the very start, back in 1962, Abercrombie & Kent has pioneered luxury travel, whether it be on a safari, cruise or on a tailor-made journey, our philosophy and commitment to luxury travel has remained simple and constant.

bestofgolfandski.com is a kind of concept store where travellers can find all the information they want including recommendations for hotels, ski & winter sport destinations, restaurants as well as individual tips and a dignified lifestyle.

Alpine Guru Limited

Bleu & Blanc Concierge

Tel: +44 2040048750 Email: oli@alpineguru.com Web: www.alpineguru.com Address: 5 Jupiter House Calleva Park Reading Berks RG7 8NN United Kingdom Contact: Oliver Corkhill

Tel: +42 775709561 Email: helmich@bb-concierge.com Web: www.bb-concierge.com Address: Liscie udolie 97 Bratislava 84104 Slovakia Contact: Josef Helmich

Alpine Guru is a luxury travel broker and agent renting chalets and booking hotels. The company also offers a full concierge service to clients assisting and advising with all aspects of winter holidays.

We will accomplish any of your requests, whether they include the best hotels, restaurants, concerts, sport events, private jet transport, yacht rental, helicopter trips or private chauffeur; delivering all of them using our wide portfolio of partners.

BUYER INDEX

ISTM EVENT GUIDE 2014

Carrier

Escapio GmbH

Tel: +44 1614917653 Email: vanessa.dean@carrier.co.uk Web: www.carrier.co.uk Address: 1 Lakeside Cheadle Cheshire SK8 3GW United Kingdom Contact: Vanessa Dean

Tel: +49 30616516931 Email: nlocke@escapio.com Web: www.escapio.com Address: Am Treptower Park 28 Berlin Germany Contact: Nico Locke

With 30 years’ experience in luxury holidays Carrier has firmly established its reputation as one of the leaders in luxury travel, offering a bespoke and personal service, with a wealth of experience to ensure that no detail is overlooked.

Escapio is the leading OTA in the german speaking market for handpicked Hotels. We provide a unique selection of Hotels to our customers on our website www.escapio.com.

Consensio

Exclusive Tours

Tel: +44 2033930833 Email: ceri@consensioholidays.co.uk Web: www.consensioholidays.co.uk Address: 9 Reece Mews London SW7 3HE United Kingdom Contact: Ceri Tinley

Tel: +42 220512858 Email: patek@exclusivetours.com Web: www.exclusivetours.com Address: Olivova 4 Praha 1 11000 Czech Republic Contact: Michal Patek

Consensio is the leading operator of top end luxury catered chalets in the French Alps, managing chalets in Courchevel 1850, Meribel, Val d’Isere and Les Gets. Consensio brings together exceptional properties with exceptional service.

The Exclusive Tours has operated on the Czech market since 2007 and specialises in the preparation of exclusive vacations tailored to specific demands of upmarket clientele. All of our products are five star standard and are regularly inspected.

Elegant Resorts

FAVEO

Tel: +41 445851035 Email: elegant@hqd.ch Web: www.elegant-resorts.de Address: Stampfenbachstrasse 48 Zurich 8021 Switzerland Contact: Helga Delgado

Tel: +421 232400324 Email: pardubsky@faveo.sk Web: www.faveo.sk Address: Ruzova dolina 6 Bratislava 82108 Slovakia Contact: Juraj Pardubsky

A personal travel advisor for very upmarket individual travellers, we have more than 25 years experience in providing excellence in unique travel experiences and hotel arrangements, which we carefully select and develop for a discerning clientele.

We are a business travel agency with a separate concierge department.

Erna Low

gruppo parisi - tren d’olot - circle line

Tel: +44 2075842841 Email: jane.bolton@ernalow.co.uk Web: www.ernalow.co.uk Address: 9 Reece Mews London SW7 3HE United Kingdom Contact: Jane Bolton

Tel: +39 90881363 Email: parisitaly@alice.it Web: www.trendolot.com Address: Via Vallone 4 B Mili San Pietro Messina 98133 Italy Contact: Antonino Maressa

Founded in 1932, Erna Low is the UK’s longest standing ski holiday specialist. We are looking for contacts with new resorts and new suppliers for winter 14/15.

Three Companies, One Brand. Gruppo Parisi Italia, Tren d’Olot, Circle Line, cover all the branches of Groups Organization in Leisure, and MICE Markets with our Ski Groups number being static around 50 per year.

ISTM EVENT GUIDE 2014

hyperestate destination

Ledaro Tour

Tel: +7 9162224412 Email: oleg.pronin@hyperestate.ru Web: www.hyperestate.ru Address: 14-3-18, Narodnogo Opolchenia str. Moscow 123423 Russian Federation Contact: Oleg Pronin

Tel: +7 8314339526 Email: tour.ledaro@yandex.ru Web: www.ledaro.ru Address: Gruzinskaya street, 29 tour.ledaro@yandex.ru Nizhny Novgorod Russia 603005 Russian Federation Contact: Ekaterina Romanova

Our holding Hyperestate Destination comprises a number of companies specialized in travel business.We have a wholesale company (for the Russian and CIS countries market) and a luxury concierge service for VIP and corporate clients.

We are the luxury travelling agency in Nizhny Novgorod, providing a VIP Service for our clients, making all the arrangements of the trip.

Inghams

Lifestyle-Hotels

Tel: +44 1483791000 Email: harvey.gahl@inghams.co.uk Web: www.inghams.com Address: Mountain House Station Road Godalming Surrey GU7 1EX United Kingdom Contact: Harvey Gahl

Tel: +41 419304307 Email: info@lifestyle-hotels.ch Web: www.lifestyle-hotels.ch Address: Zellgut 9 Schenkon Lucerne 6214 Switzerland Contact: Nicole Nickel

A group of 4 ski specialists: Inghams, Ski Total, Esprit Ski, Inntravel

I am a personal travel consultancy for individual travellers. I handle their travel arrangements, research and collect information on the hotels and destinations that my clientele will travel to and advise them about exceptional hotels.

J&T Concierge

Lindenmeyr Travel Ltd

Tel: +420 221710433 Email: klejmova@jtconcierge.cz Web: www.jtconcierge.com Address: Pobrezni 14 Prague 18600 Czech Republic Contact: Eva Klejmova

Tel: +1 2122752807 Email: lndnmyrtrv@aol.com Web: lindenmeyrtravel.com Address: 19 East 37 St Suite 4-R New York NY 10016 United States Contact: Chips Lindenmeyr

J&T Concierge services are exclusive to VIP clients and shareholders of J&T Private Bank, we are considered as a lifestyle management brand, specializing in luxury travel and MICE.

BUYER INDEX

A boutique European ski tour operator in its 27th year specialises in very personal service using family-run hotels typical of a resort & special places to stay, some have Michelin stars, some Relais & Chateaux members.

KOMET TravelDesign

Logitravel

Tel: +7 4959338633 Email: manager@komettraveldesign.com Web: www.komettraveldesign.com Address: 22/2 Bolshaya Nikitskaya St. Moscow 125009 Russian Federation Contact: Dmitry Lamzin

Tel: +34 971080125225 Email: seppo@logitravel.com Web: www.logitravel.com Address: Edificio Logitravel, Parcela 3B (Parc Bit) Ctra. Palma Valldemossa km 7,4 Palma de Mallorca Baleares 07121 Spain Contact: Seppo Hartikainen

We know there are people in this rushing world of uniformity who cherish their personality and uniqueness. These people wish to enrich their lives with unequalled experiences, it is these experiences we search for to pass on to our customers.

We are one of the biggest online ski holiday agencies in Spain and have B2C and B2B clients in 9 markets. 2014 ski programme was expanded for the first time outside Spain and Andorra adding destinations like Italy, France, Switzerland and Austria.

BUYER INDEX

ISTM EVENT GUIDE 2014

DISCOVER ALPINE LUXURY IN THE HEART OF SWITZERLAND

THE CHEDI ANDERMATT AWAITS YOUR VISIT A state-of-the-art approach to traditional alpine architecture: for Asian luxury hotel chain GHM, the five-star superior The Chedi Andermatt is the jewel in the crown in its German-speaking market. Located barely two hours from Zurich and Milan in a winter sports region where snow is guaranteed, the hotel offers a blend of graceful Asian hospitality and Swiss precision. Two first-class restaurants and a spacious spa ensure unforgettable moments of enduring value. Reserve your stay now and experience Switzerland as youâ&#x20AC;&#x2122;ve never seen it before.

GOTTHARDSTRASSE 4 CH-6490 ANDERMATT SWITZERLAND T (+41) 41 888 74 88 www.ghmhotels.com

ISTM EVENT GUIDE 2014

BUYER INDEX

Luxury Lakes & Mountains

nice :-)

Tel: +39 270308556 Email: claudia@llmcollection.com Web: www.llmcollection.com Address: prima strada Segrate 20090 Italy Contact: Claudia Da Rin

Tel: +49 2054875590 Email: karin.wolniczak@team-nice.de Web: www.team-nice.de Address: Ringstr. 51 Essen 45219 Germany Contact: Karin Wolniczak

Luxury Lakes & Mountains is a unique platform providing the ideal meeting place for a collection of exclusive hotels, villas, chalets, highly original forms of accommodation and other services reaching out to sophisticated travellers.

Our company has organised marketing events and sportive incentive trips since 1999. We handle congresses and work for car supplier companies and companies with industrial goods such as printers and cameras.

MITS

Obzor putovanja

Tel: +7 8126707000 Email: matvienko@mits.ru Web: www.mits.ru Address: Millionnaya 4/1 St Petersburg 191186 Russian Federation Contact: Anna Voloshchenko

Tel: +38 516160242 Email: jadranka.skelin-hrvoj@croatiaairlines.hr Web: www.obzorputovanja.hr Address: Nikole Tesle 5 Avenija Marina Dr탑ica 4 Zagreb 10000 Croatia Contact: Jadranka Skelin-Hrvoj

VIP tour operator

We are the daughter Company of the national carrier Croatia Airlines. We provide air-tickets, (IATA licence), accommodation in hotels and apartments in country and abroad, skiing holidays, summer holidays and much more.

MYTRAVELCHIC

OLAS Y NIEVE

Tel: +33 972226422 Email: fs@mytravelchic.com Web: www.mytravelchic.com Address: 171 Avenue Des Gresillons Gennevilliers 92635 France Contact: Frederic Savoyen

Tel: +34 987232315 Email: olasynieve@olasynieve.com Web: www.olasynieve.com Address: C/ La Alameda 11 Leon 24007 Spain Contact: Juan Carlos Perez Badiola

Mytravelchic.com is an online tour operator. One of the leaders on the high-end in France, we offer our members (More than one million) special offers all year long.

Neilson Active Holidays

OSET Ski

Tel: +44 1273666014 Email: alan.iren@neilson.com Web: www.neilson.com Address: Locksview Brighton Marina BN2 5HA United Kingdom Contact: Alan Iren

Tel: +44 7947453436 Email: carolinelewis@o-s-e-t.co.uk Web: www.osetski.co.uk Address: The Old Church, 32 Byron Hill Road Harrow-on-the-Hill HA2 0HY United Kingdom Contact: Caroline Lewis We have over 26 years experience in the ski industry; providing flights, helicopters, private transfers, ski passes, ski school, ski hire, child care, mountain guides and day excursions to our clients, of small and large private and corporate groups.

BUYER INDEX

ISTM EVENT GUIDE 2014

Powder White

Simplexity Travel Management

Tel: +44 2088778888 Email: andrew.russell@powderwhite.com Web: http://twitter.com/#!/powderwhite Address: 11b Osiers Road London SW18 1NR United Kingdom Contact: Andrew Russell

Tel: +44 2074089487 Email: mark@simplexitytravel.com Web: www.simplexitytravel.com Address: 16 Hanover Square Mayfair London W1S 1HT United Kingdom Contact: Mark Smith

We offer a programme of 55 catered chalets in the resorts of St Anton, Vérbier, Courchevel, Méribel & Val d’Isère,a selection of hotels & self-catering apartments in premium resorts and transportation services to & from airports.

We provide independent and bespoke travel management services to private individuals and corporate clients. Based in Mayfair, centrally located to service our clients who are based in London and more predominantly our hotel based clients too.

Quest Travel

Ski in Luxury and Ultimate Luxury Chalets

Tel: +7 4952550252 Email: kate@questtravel.ru Web: wew.questtravel.ru Address: Kuznetskiy most 21/5 office 2055 Moscow 117081 Russian Federation Contact: Ekaterina Pozdnyakova

Tel: +44 1202313693 Email: Andy@skiinluxury.com Web: www.skiinluxury.com Address: 12 Braidley Road Bournemouth BH2 6JX United Kingdom Contact: Andy Castle

We provide luxury fit services for families and individuals all over the world.

Online ski travel agency. Reputable and established since 2005, being one of the leading agencies in the industry.

Scott Dunn

Ski Independence & Powderbeds

Tel: +44 1243792935 Email: kirsty.edwards@scottdunn.com Web: www.scottdunn.com Address: Madgwick Lane Chichester PO18 9LP United Kingdom Contact: Kirsty Edwards

Tel: +44 1312438082 Email: michael@ski-i.com Web: www.ski-i.com ; www.powderbeds.com Address: 5 Thistle St Edinburgh Scotland EH2 1DF United Kingdom Contact: Michael Bennett

Scott Dunn has been creating luxury tailor-made ski holidays since 1986 and operates unique, luxury ski chalets together with a portfolio of ski hotels and apartments, handpicked by their ski specialists, across the Alps, Dolomites and North America.

Ski Independence offer tailor-made ski holidays to 70 resorts in France, Switzerland, Austria, Canada, the USA and Japan.

Secret Escapes

Ski Solutions

Tel: +49 1743110422 Email: Helene@secretescapes.com Web: www.secretescapes.de Address: Elisabethstr. 91 Schellingstrasse 104 Munich Deutschland 80798 Germany Contact: Helene Paesler

Tel: +44 2074717774 Email: craig@skisolutions.com Web: www.skisolutions.com Address: Battersea Studios 80 Silverthorne Road London SW8 3HE United Kingdom Contact: Craig Burton

Secret escapes is a luxury travel flash sale members only site operating in Germany, Sweden and UK. We are looking for new hotel partners and tour operators to feature on our website.

Tailor made tour operator and travel agency carrying 12,000 passengers. Working with 300 hotels in Europe and North America

ISTM EVENT GUIDE 2014

SkiBoutique

Soliférias-Operadores Turísticos SA (Solférias)

Tel: +41 279672649 Email: dfrith@ski-boutique.co.uk Web: www.ski-boutique.co.uk Address: Haus Jaspis Spissstrasse 68 Zermatt 3920 Switzerland Contact: Dan Frith

Tel: +351 217995330 Email: neve@solferias.com Web: www.solferias.pt Address: Rua Sousa Lopes Lote MNO, Loja 6 Lisboa 1600-207-Lisboa Portugal Contact: Joao Cruz

On our website you’ll find over 400 of the finest ski properties in the Alps and everything you’re looking for if a luxury ski holiday is your desire. SkiBoutique’s impressive portfolio of luxury chalets and luxury boutique hotels is unrivalled.

Soliférias is one of the biggest Portuguese general Tour Operators; we have on our folders destinations like Brazil, Cabo Verde, Disney-Paris, Ski/Snow, Africa, Portugal, Cuba and Asia.

SKIPASSDEAL.COM

STS Alppimatkat

Tel: +31 646113825 Email: stijn@tminus10.nl Web: www.skipassdeal.com Address: Dr. Hub van Doorneweg 165 Tilburg Noord Brabant 5026RC Netherlands Contact: Stijn Markusse

Tel: +358 400449860 Email: harri.kaijanto@alppimatkat.fi Web: www.alppimatkat.fi Address: BOX 11 Helsinki 00351 Finland Contact: Harri Kaijanto

BUYER INDEX

We are establishing an online skipass platform.

We are the biggest Alpine tour operator in Finland, operating only charter flights to Salzburg, Innsbruck and Geneva. Offering 17 destinations; 8 in Austria, 5 in Italy, 2 in Switzerland and 2 in France.

Skiroutes

Summers & Winters

Tel: +44 3337008090 Email: richard@skiroutes.co.uk Web: SkiroutesUK Address: Park Hill Cottage Holmgate Rd Clay Cross S45 9BA United Kingdom Contact: Richard Wharram

Tel: +44 7917660440 Email: julia@summersandwinters.co.uk Web: www.summersandwinters.co.uk Address: 107 Swaby Road London Other SW18 3PH United Kingdom Contact: Julia Summers

Skiroutes is part of Grassroutes Holidays, we are a young and dynamic company of specialists dedicated to bringing you the very best in escorted and unescorted holidays and tours.

Summers & Winters offers luxury travel consultancy to both discerning private clients and independent chalet operators, with over 10 years’ experience in the luxury ski industry.

SKIWORLD

Sunnytravel

Tel: +33 680505133 Email: jgarland@skiworld.co.uk Web: www.skiworld.co.uk Address: 1 Lys Martagon 271 Route De Montrigon Bourg Saint Maurice 73700 France Contact: Jon Garland

Tel: +375 172104442 Email: v.dorogonko@sunnytravel.by Web: www.sunnytravel.by Address: 36-36 Nezavisimosty av. Minsk 220034 Belarus Contact: Victoria Dorogonko

Skiworld - Made in the Mountains. The largest independant ski operator in the UK with over 30 years’ experience, offering winter sports holidays worldwide with 9 charter flights and over 30 scheduled flights a week to the snow!

Sunnytravel provide different products: ski, beach holidays, incentive, city breaks. Our main target market is VIP clients and luxury travel, but we also organise tours for all tourist categories.

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ISTM EVENT GUIDE 2014

Photo: Paul Zizka/Banff Lake Louise Tourism

Canada’s Banff-Lake Louise is Mother Nature’s version of perfection. Almost 8,000 acres of Rocky Mountain terrain. 30 feet of light, dry snow annually. And 3 awe-inspiring resorts that you can ski on one tri-area ticket. Here in Canada’s Protected Playground, nature rules. Visit SkiBig3.com/deals TM

ISTM EVENT GUIDE 2014

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Swiss Premium Negoce

Tourist Forum

Tel: +41 227318800 Email: Zied.a@swisspremiumnegoce.com Web: www.swisspremiumnegoce.com Address: Rue Arnold Winkelried 6 Geneva 1201 Switzerland Contact: Zied Aouaa

Tel: +34 933314301 Email: ignasi@touristforum.net Web: www.touristforum.net Address: Passeig Sant Antoni 22-24 Barcelona 08014 Spain Contact: Ignasi Canals i Borràs

We are a luxury travel service provider for all travel within Europe. We are organising travel with access to all exclusive and luxury amenities.

Operating since 1996 with 2 other brands: Exit-Tours (B2B wholesaler) and Bedooin (on-line tour operator) we are specialists in Ski Holidays to Alpine Countries, Scandinavia and America. We also organise arctic winter holidays and summer holidays.

The Luxury Chalet Collection

Travco LLP

Tel: +44 1993899429 Email: inspire@luxurychaletcollection.com Web: www.luxurychaletcollection.com Address: The Oxford Ski Company 18 Thorney Leys Business Park Witney Oxfordshire OX28 4GE United Kingdom Contact: Harriet Tetlow

Tel: +44 2077490101 Email: tgoeschl@travco.co.uk Web: www.travco.co.uk Address: 92-94 Paul Street London EC2A 4UX United Kingdom Contact: Tanja Goeschl

Each new winter sees the launch of amazing new properties competing to re-write the definition of ‘luxury’. Through The Luxury Chalet Collection, we present to you the definitive selection of those truly special places that stand apart from the rest.

Travco are a global hotel room wholesaler who work on a B2B basis. We present you with an incredible database of global hotels to book from. We offer you a range of hotels to suit any budget and taste.

The Oxford Ski Company

TRAVELS IN STYLE

Tel: +44 1993899420 Email: neil@oxfordski.com Web: www.oxfordski.com Address: 18 Thorney Leys Business park Witney Oxfordshire OX28 4GE United Kingdom Contact: Neil Kitchen

Tel: +385 14860790 Email: maja.serdar@travelsinstyle.hr Web: www.travelsinstyle.hr Address: Centar Kaptol Nova Ves 17, 3Rd Floor Zagreb 10000 Croatia Contact: Maja Serdar

We are a specialist luxury travel agency providing tailor-made skiing holidays for our clients. Our expertise is based on years of meticulous & extensive research & we believe our specialist experience is simply unmatchable.

Travels in Style is a TO specialized in particular in contracting 4* and 5* resorts, hotels and villas as well as charming 3* hotels worldwide. We are interested in meeting local incoming partners, ski pass companies and ski school companies.

Thomas Cook AG

Trier Ski

Tel: +49 6171653071 Email: Friederike.Kamien@thomascookag.com Web: www.thomascookag.com Address: Thomas Cook Platz 1 Oberursel 61440 Germany Contact: Friederike Kamien

Tel: +45 86802000 Email: jens@trierski.dk Web: www.trierski.dk Address: Grondalsvej 9 Silkeborg 8600 Denmark Contact: Jens Trier

I`m responsible for all private bookings of our Board Members and VIP`s of Thomas Cook.

Each year we have more than 10,000 visitors in the Alps spread over three countries (France, Italy and Austria) and 12 ski resorts. The clients are very mixed, ranging from high-grade to family trips.

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ISTM EVENT GUIDE 2014

TUI Austria Holding GmbH

Viajes Scibasku

Tel: +43 508848210 Email: thomas.innerhofer@tui.co.at Web: www.tui-incoming.at Address: Ferdinand Hanusch Platz 1 Salzburg 5020 Austria Contact: Thomas Innerhofer

Tel: +34 912772751 Email: info@viajesscibasku.com Web: www.viajesscibasku.com Address: Felix Boix 7-7º E Madrid 28036 Spain Contact: Giora Gilead Elenberg Gilead Elenberg A Madrid based tour operator devoted to offering ski and diving trips to the Spanish market. So far we have specialized in the SKI USA as a destination, and from now on our goal is to offer the best ski destinations in Europe to our clients.

TUI Travel PLC - TUI Ski

YKM TURIZM LTD STI

Tel: +44 2089395283 Email: gordon.ritter@tuiski.com Web: www.tuitravelplc.com Address: DST House St Marks Hill Surbiton Surrey KT6 4BH United Kingdom Contact: Gordon Ritter

Tel: +90 2123684984 Email: ilgena@ykmturizm.com.tr Web: www.ykmturizm.com.tr Address: Buyukdere Cad Plaza 33 No33 Sisli Istanbul 34394 Turkey Contact: Ilgen Acikgoz

TUI Ski, Lakes & Mountains includes Crystal Ski Holidays, Thomson Ski & Flexiski. Crystal alone is the UK’s largest ski tour operator.

An IATA travel agency founded in 1995, we have been in the ski business for 15 years and have excellent ski travel potential. We mostly specialise in upper class client profiles and offer a professional and tailor made service.

TUI Travel PLC - TUI Ski

YOO! Elite Travel

Tel: +44 2089398774 Email: mike.ward@tuiski.com Web: www.crystalski.co.uk Address: DST House St. Mark’s Hill Surbiton Surrey KT6 4BH United Kingdom Contact: Mike Ward

Tel: +86 1084407177 Email: yootravel@126.com Web: www.yootravel.cn Address: Room 244, Coco Moma, Xiangheyuan Road, No.1 Beijing 100028 China Contact: Xiao Chun (Oliver) Yang

Market leading UK Ski Tour Operator.

Our major focus is Ski, we are most knowledgeable travel agent for Ski in the Chinese Market; consultants for all the international cooperation for Zhangjiakou, the Winter Olympic 2022 candidate city and 2 of the Top Ski Resorts in China.

VeresK ltd.

Zenith Holidays

Tel: +7 4959376774 Email: Alexandra.Konyakhina@veres-k.ru Address: 20, Bolshoi Afanasievskiy pereulok Moscow 119019 Russian Federation Contact: Olga Zudina

Tel: +44 2031377678 Email: katie@ZenithHolidays.co.uk Web: www.zenithholidays.co.uk Address: Bombers Farm Cottage Dwelly Lane Edenbridge Kent TN8 6QF United Kingdom Contact: Katie Waddington

VeresK is one of few agencies in Moscow offering a wide range of tourist services. We can reserve a hotel in any part of the world and can provide everything that is necessary for your successful and comfortable travelling.

Tour operator offering activity holidays to Europe in winter and summer. Holidays are for families, individuals and groups.

Ski resort in the French Alps ISTM EVENT GUIDE 2014 50 minutes from Geneva International Airport

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Crédit Photo : D. Machet / Design : SEML La Clusaz

BOOK YOUR STAY ON WWW.LACLUSAZ.COM

DOLOMITESWINTEREXPERIENCES DISCOVER THE FAIRY TALE WORLD OF THE DOLOMITES IN WINTER

+ CLASSIC SKIING VACATIONS: ON AND OFF-PISTE + SKI SAFARIS: SKI FROM RESORT-TO-RESORT IN COMFORT + SKIING SHORT STAYS: QUICK GETAWAYS OF 5 DAYS OR LESS + SKI TOURING & BACKCOUNTRY SKIING TRIPS + CROSS-COUNTRY SKIING EXPERIENCES + SNOWSHOEING ADVENTURES + GROUP DEPARTURES

PICK THE TY PE OF IT INER ARY TH AT IS RIGH T FOR YOU, AND W E’LL TA KE CA RE OF THE RE ST!

FOR MORE INFORMATION ON BOOKING YOUR WINTER VACATION IN THE DOLOMITES: Italian Office +39 0471 840 005 North American Office +1 866 247 4860

FORUM

ISTM EVENT GUIDE 2014

ISTM Forums:

The Future of the Mountains This yearâ&#x20AC;&#x2122;s International Ski Travel Market will incorporate a diverse and thought-provoking programme of panel discussions, bringing together inspirational panellists with with in-depth knowledge of both the regional and international ski travel industry.

James Cove PlanetSKI.eu Moderator

James is the founder & editor of the news & information web site, PlanetSKI. eu. Itâ&#x20AC;&#x2122;s updated 24/7 and covers all topics related to the snowsports world. He is a journalist with 22-years experience at the BBC and has written for all the major British ski magazines and online publications. He is frequently turned to as an expert by other sections of the media. James is a qualified BASI ski instructor, a former director of the Ski Club of Great Britain and has skied in 300 resorts across the world.

Holger Gassler Tirol Tourist board

Holger Gassler is the Head of Tourism Marketing Europe North, Central, East & Overseas of the Tirol Tourist Board and has been with the company for the last 12 years. He has studied Business with Hospitality and Tourism Industry at the university of Innsbruck and after work experience in Australia he started at the Tirol Tourist Board. He is a passionate skier and mountaineer.

ISTM EVENT GUIDE 2014

Jean-Baptiste Gravier La Folie Douce

Managing Director and co-owner of the development Company of La Folie Douce. Set-up along side Luc Reversade, Founder of the pionnering concept.

Bob Stinchcomb Rock Resorts

Bob has been with Vail Resorts for 17 years, and currently holds the title of Vice President, Business Development. As Vice President, Business Development, Bob

FORUM

La Folie Douce is made up of four venues on the pistes in France and continues to expand. Jean Baptiste and his partners have become accustomed to travelling in resorts or trendy cities and hotspots. They are always looking for new inspiration, always ensuring to merge current trends with their mountain culture.

oversees Leisure Sales for Vail Resorts Hospitality, RockResorts, and the 10 Mountain Resorts: Vail, Beaver Creek, Breckenridge, Keystone, Canyons, Heavenly, Northstar, Kirkwood, Afton Alps and Mt Brighton.

Cathy Rankin Pierre & Vacances

Cathy’s first ski experience was at 17, a school trip to Austria and turned out to be her defining moment in career terms. Practical experience in resort followed, including (now definitely illegal) ski ‘guiding’ in France. Returning to the UK in 1995 her CV includes product, marketing and sales roles at First Choice, Ski France and now UK Sales & Marketing Director at Pierre & Vacances. Changing the perception of what the product represents remains one the biggest challenges in the job today.

ISTM EVENT GUIDE 2014

DIARY

Programme of events Sunday 16 March 12:00 onwards Evening 19:00 onwards

Registration: Pick up your Event Guide & Badge Hotel Lobby / Entrance Dinner available at Restaurant Streif at special rate of €35 Restaurant Streif Meet the ISTM team and have a drink at Streif the bar Bar @ The Market Place (Marktplatz)

Monday 17 March Welcome address followed by ‘The Future of the Mountains’ forum Market Place (Marktplatz) 08:45 - 10:30 6 x 20 minute appointments Habsburg Room & Schlosshalle (Castle Hall) 10:40 - 12:40 Lunch & networking Restaurant Streif 12:40 - 14:00 7 x 20 minute appointments Habsburg Room & Schlosshalle (Castle Hall) 14:10 - 16:30 Extra appointments / Open networking Habsburg Room & Schlosshalle (Castle Hall) 16:30 - 17:00 ISTM Welcome Reception sponsored by Tirol Tourist Board Evening Restaurant Streif followed by the bar @ The Market Place (Marktplatz) Tuesday 18 March 09:00 - 10:30 10:40 - 12:40 12:40 - 14:00 14:10 - 16:30 16:35 Evening

‘Market Growth & Resort Development - North America v Europe’ Market Place (Marktplatz) 6 x 20 minute appointments Habsburg Room & Schlosshalle (Castle Hall) Lunch & networking Restaurant Streif 7 x 20 minute appointments Habsburg Room & Schlosshalle (Castle Hall) Closing announcement Habsburg Room & Schlosshalle (Castle Hall) Fam trips For more information please see below

Wednesday 19th March Fam trips For more information please see below Day

Fam Tours The itinerary for the Fam Tour is below, please note that bookings can no longer be taken as the programme is full. Tuesday 18 March 2014 Dinner at the award-winning Restaurant Rosengarten in Kirchberg in Tyrol. Wednesday 19 March 2014 Breakfast at your hotel followed by the choice of: 1. Skiing in the Kitzbühel Ski Resort, voted the best in the world in 2013 by Skiresort.de. Experienced local guides will be on hand to assist and show you round the resort. 2. Off-Piste Skiing with locally born Freeride World Tour rider

Matthias Haunholder. With the backcountry measuring 200 kilometers there will be plenty of powder waiting for you. 3. Experience a guided tour around the picturesque Kitzbühel with local veteran Pepi Treichl. The afternoon will be a scenic snowshoe hike high above Kitzbühel with a break at the Hornkopfl mountain hut. In the evening you will go on ski-doos to enjoy a typically Tyrolean evening at the homely Toni Alm mountain lodge. Thursday 20 March Breakfast at the hotel. For those wishing to continue skiing for an additional couple of hours a guide will be available. Check out and individual departure.

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ISTM EVENT GUIDE 2014

Perfect hospitality â&#x20AC;&#x17E;on top of the Alpsâ&#x20AC;&#x153; Breathtaking landscapes, majestic mountains, an exciting variety of sporty and cultural activities, together with culinary highlights and a relaxing lifestyle - this is the Engadin and St. Moritz in winter. And right in the middle - a magnificent hotel, that unites all these facets perfectly.

Discover your true nature.

Wild mountain world, placid idyll. At the foot of Mount Zugspitze the breathtaking German Alps offer space for real adventurers as well as for an Alpine experience full of rest and relaxation. Impressive historic facades, lovingly painted houses and authentic Bavarian culture give the town an open atmosphere and a sense of joie de vivre.