FACILITIES ENGINEERING®
Silicon Valley Chapter Mission Statement: To strengthen and grow the Silicon Valley Facilities community, by providing cutting-edge educational events, professional certification, training, and a network of industry professionals to promote and enhance the careers of our members. Silicon Valley Chapter 39 $6 plus S&H
January Event:
Lunch & Learn: New Title 24 – Data Center Monitoring Cyberswitching solutions to the 2014 code updates: • Plug load and control • Demand response • Load separation, monitoring, and reporting • Priority driven electrical architectures • Power Security and reliability • Future smart building applications
For additional information on the 2014 Lunch & Learn Program, turn to page 5.
w ww.afe39.org
Nov-Dec 2013
AFE Silicon Valley Chapter
Lunch & Learn Title 24 Data Center Monitoring Thurs., January 23 11:30 am– 1:30 pm Location:
Kyoto Palace Restaurant 1875 S Bascom Ave, Campbell, CA 95008 Cost: $25 AFE Members; $35 Non-Members To Register: http://afesiliconvalley.eventbright.com
Marrying Mechanical Systems & Controls
Part: 1 Identifying points-of-failure in your next project By: Zach Denning
When it comes to implementing a building automation system (BAS) the difference between a newly constructed and renovated facility vastly differ. Controls contractors traditionally choose different paths for upgrading the DDC in a renovation scenario as outlined in the article DDC Integrations – The End User Manual. Yet, for a new construction, install strategies become more generalized between controls contractors. So what can you expect for your building? What are the pitfalls of typical automation installations for a new facility? Are there ways to identify and reduce points-of-failure within your construction project? At the time DDC systems first debuted in the world of building automation they were bulky, sophisticated, and a world apart from their pneumatic counterpart. Large companies like Honeywell and Johnson Controls adapted DDC into their automation portfolio and went to work simplifying the hardware and software to reduce operational costs associated with their products. During the first decade of the DDC phenomenon, controls contractors were introduced to systems that ranged in size and complexity; Dealing with everything from complicated DOS based line-by-line programming to what many identify now as “visual programming.
So what are the differences with systems now after more than two decades of development? Most popular BAS systems found in the market today share one common similarity:They are simple to install in a new building. If DDC is simple to install, it’s also likely to be simple for an end user to understand and possibly replace; An invaluable tool allowing an end user to alleviate contractor reliability in their facility. Because most popular control systems are generally straightforward and robust, controls contractors adopt the similar strategies when considering installation paths. So if DDC manufacturers have optimized the hardware to decrease installation issues, where can a project fail? The most common misinterpretation of BAS in a new facility is that problems arise because of the DDC hardware. Granted, some installs suffer from unforeseen factory failures, but most controllers are factory tested to alleviate hardware complications.Therefore, in many of the new automation installations, problems are formed not by the controls systems themselves but by the installing contractor. Maybe the system was wired incorrectly or controllers were Continued on page 8
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Nov–Dec 2013
From the President’s Desk
Word of Thanks to All By Raffy Espiritu FMP, President, AFE Silicon Valley
Raffy Espiritu, AFE Silicon Valley Chapter President, is also President and CEO of the Impec Group in Santa Clara, 408-3309350, respiritu@ impecgroup.com
My focus for this final issue of the Newsletter is to give thanks and recognition to the brave men and women of the chapter who made it all possible to achieve what we have accomplished this year.
chapter. Alex is facility engineer par excellence! He will be VP for Education in 2014;
Bob Dills – the one responsible for introducing AFE to me and expanding my limited world view of facility engineering. My horizon broadened with a deeper understanding of the built environment with continuing education and exposure to peers, friends, practitioners and subject experts in the facility profession;
Jen Farmer - for providing notable logistical support and arranging for prominent venues and event sponsorships in support of the chapter’s education programs. Nobody beats Jen’s enthusiasm and expansive contacts in the industry;
Bob Adamo – for being an able mentor who provided me the inspiration to take a leadership role in the chapter; Stan Nakaso – for his infectious passion and devotion to uplift the role that students and young professionals play in the facility engineering profession. I am very proud to announce that Stan will be our President for 2014. I do not know where he gets his boundless energy; Carole Lucido – for her total commitment to the success of the chapter driving very effectively the website and Newsletter Programs of the chapter resulting in three AFE Awards for Excellence in Newsletter publishing over the past seven years. Carole made my work for AFE a very enjoyable experience with her selfless support all the way; Alex Mandrusov – for championing the Lunch & Learns and Meetings and Tours, and helping attract new members to the
Steve Woods – for providing effective leadership in the chapter’s membership development program. Steve articulates the value of AFE like no other can. He will be VP for Membership in 2014.
Kim Tamayo – for working feverishly with Jen and Alex especially during times of stress in providing effective logistical support;
lenging work load for Impec Group; Thanks to you all and the members of the chapter for your active participation and support. I am deeply honored and humbled to have served as your President for this year. 2014 holds a lot of promise for expanded services to our members under the leadership of Stan Nakaso and the support of our two VPs, Alex Mandrusov and Steve Woods and the enhanced team of fresh leaders and volunteers that include Michael Bordoni, Jen Farmer, Kim Tamayo, Mark Chellino, Sean Collin, Pat Hallett, Sean Colin, Elliot Tham, Terry Garvey, Walter Atkins and Drew Felker. Happy New Year to All!
Jim Elder – for staying active even while being away attending to his health and family matters. I consider him the spiritual counselor of the chapter, always ready to lend a helping hand even during times of distress in his own garden;
In this issue
Michael Bordoni – for his prudent guidance in managing the chapter’s resources and being the perennial Golf Chair who brings in more funds and fun to the chapter and our members;
Code Corner . . . . . . . . . . . 3
Michael Bukay – for producing a number of amazing videos documenting the benefits accruing the members delivered gratis et amore. I hope the chapter can reciprocate your tireless contributions sometime in the future; Linda Fung – for her exemplary secretarial services which never wavered despite her chal-
January Event. . . . . . . . . . . . 1 Marrying Mechanical Systems & Controls . . . . . . . . . . . . . 1 Message from President. . . 2
Holiday Party. . . . . . . . . . . . 4 Welcome Mark Chellino. . . 5 Lunch & Learn Calendar. . . 5 Farewell. . . . . . . . . . . . . . . . 7 Sponsorship Opportunities.9 Graduate Certificate in Facility Maintenance & Ops . . . . . . . . . . . . . . . . . . . . . .10 Job Opportunity. . . . . . . . 11 AFE Board. . . . . . . . . . . . . 13 Event Calendar. . . . . . . . . 15
Nov–Dec 2013
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Reinhard’s Code Corner #101 Happy New Code Year! You are posing a very good question. If the plans are received by a jurisdiction and stamped as received before January 1, 2014, the 2010 family of codes apply. If there are some minor modifications made to those submitted drawings, they can all be done to the 2010 Codes.
The New Year is upon us. The state of California has blessed us with the official first day of enforcement. As of January 1, all drawings, plans and documents must reflect the many changes in the 2013 series of California codes. Several of the Codes such as the Energy Code have been delayed until the 1st of July for enforcement. They will need updates to be consistent with the family of California codes. The office of the state fire marshal is actively working on a complete harmonization. The 2013 Building, Fire, Mechanical and Plumbing Codes are available for purchase only in hard copy at this point, so contact the International Code Council at www.iccsafe.org and get your order in.
If however the modification substantially changes and a resubmission is required, then the drawings must be resubmitted in accordance with the 2013 codes. Cities have no option on this issue.
Carole Lucido will be stepping down as our AFE Silicon Valley Chapter newsletter editor with the closing of 2013. She has done a competent and passionate job putting together this journal. Thank you, Carole.
If you have a question on the code, send it to:
We have a few good questions closing out 2013:
Reinhard Hanselka, PE, REA CRB Consulting Engineers 75 East Santa Clara St. Suite 350 San Jose, CA 95113
Question #1: I have an F-1 Occupancy that uses flammable liquids under the allowable quantity. We have a need to pressurize a small line for the purpose of filtration. We will need to exceed the 15 psi barrier which has always served as a boundary between an H-3 and the onerous H-2 Occupancy. Where exactly do we stand? The question you have is valid. Prior to 2003 the mere act of pressurizing a pipeline to over 15 PSIG, while transporting a flammable liquid, would automatically boost you to an H-2 High Hazard Occupancy independent of volume. In the 2013 Codes, the simple act of pressurizing a pipeline does not, by itself, drive you to any H Occupancy. If you remain under the allowable quantity you can continue as a Type F-1 Occupancy. Question #2: We are scrambling to get our TIs submitted to the city before this year is over. My question is: if we successfully submit the plans this year (2013) and fall under the 2010 Codes, can we modify the drawings next year and still follow the 2010 Codes?
Volunteers!
Reinhard Hanselka, PE, REA of CRB Consulting Engineers Reinhard.Hanselka@ crbusa.com
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If you would like to get involved with the AFE, there are always small tasks available. Turn to page 13 and contact one of the board members.
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Page 4
Nov–Dec 2013
A Casual Holiday Event December 11, 2013 There was a great turn out for the AFE Silicon Valley holiday party on December 11. In addition to a great meal, and networking with interesting people from the world of facility management and maintenance, attendees also got a chance to play Boccé – many for the first time!
Outgoing AFE Chapter President Raffy Espiritu administered the oath of office to the new incoming board, including Stan Nakaso as new Chapter President for 2014. For a photo of the new Board, turn to page 13. Stan has big plans for the chapter and is looking forward to another outstanding year.
Nov–Dec 2013
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Welcome New Board Member Welcome Mark Chellino to the board of AFE Silicon Valley Chapter 39. Mark is a Senior Staff Engineer for a fortune 100 Company in Santa Clara. Mark will assist Education Chair Alex Mandrusov plan and implement the Lunch & Learn events for 2014. The two have already assembled an impressive calendar of interesting topics.
Mark Chellino
maintenance. He worked for a leading computer manufacturing facility in Fremont until the facility relocated to Elk Grove, and then in the semiconductor industry for 15 years. Currently as Senior Staff Engineer and Building Manager he is responsible for critical infrastructures here in Santa Clara for a leader in the telecommunications business.
between AFE and IEEE meetings. He also has worked with another past president of the chapter, Andy Taylor of Applied Power Technologies. “The AFE Lunch & Learns are venues where everyone can share ideas, experiences and network with peers. “
A tentative schedule of Lunch & Mark joined AFE Silicon Valley Learn events for 2014 is shown Background about two years ago. Past Presi- below. Please note these topics, Mark started his career as an dent Bob Adamo reached out to dates and times have not yet electrician working in facility him when their paths crossed been confirmed.
AFE Chapter 39 Silicon Valley 2014 Lunch & Learns Month Topic
Presenter
Location
Jan. 23
New Title 24 Data Center Monitoring
CH Reynolds
Kyoto Palace Restaurant, Campbell
Feb. 27
Emergency Preparedness Are You Ready?
QuakeHOLD! Industrial, Inc.
TBD
Mar. 27
Lighting and Controls
Electrical Distributors
TBD
Apr. 24
Progress in HVAC Design
UMI
TBD
May 22
Cooling Tower Treatment Methods (All You Need is a Water Softener) WaterTech
June 26
San Jose Earthquakes Tour
Devcon
July 24
EV Chargers
Electrical Distributors
TBD
Aug. 28
Power Monitoring –Do I Need All That Monitoring?
PowerCET
TBD
Sep. 25
Building Intelligence Systems
DG Logik
TBD
Oct. 23
Building Commissioning
Taylor Engineering
TBD
TBD SJ Earthquakes Stadium
Please Note: This schedule has not been confirmed,
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Nov–Dec 2013
Page 7
Farewell
by Carole Lucido, Communications Chair, (925) 947-6080 carole@lucidomarketing.com
After serving on the AFE Board for seven years, I have decided to pass the baton to a new editor. It was my pleasure to serve under the direction of three AFE Board Presidents Andy Taylor, (20072010) Bob Adamo (2011-2012) and Raffy Espiritu (2013). I interviewed members and wrote stories of how the AFE benefitted their careers, helped promote some fabulous events, and training opportunities, and helped the chapter grow to win the AFE’s Outstanding Chapter in 2012.
legendary to some and surprisingly unknown to others. I urge you to participate this year. For me, the most memorable DWFP was in 2007 in which the founder of the event, Eric Bergtraun participated and shared the story of his life and career with me. He truly valued the AFE Silicon Valley Chapter. He believed that it helped him build his career and his Carole Lucido, AFE pathway to success and he wanted to share it Silicon Valley Chapter Communications Chair, with others in the profession.
It was a pleasure to work with AFE board members and members at Day with a Facility Professional, at the Golf Tournaments, as well as the monthly educational events and tours. I met some outstanding facility leaders and learned quite a lot from them.
My decision to leave the board will allow me Lucido Marketing & Contact to refocus on my business which is provid- Graphics. her at carole@ ing marketing and communications services lucidomarketing.com. to engineering and technical businesses. If I can help you with your newsletters, brochures, website, e-mail marketing, trade show booths, or any other marketing project, I welcome your call.
One of the chapter’s annual highlights is Day with a Facility Professional, coming up this year on February 28 at Juniper Networks. This event pairs engineering students with facility professionals. It includes lunch, dinner and about four hours of job shadowing. Now in its 52nd year, it has become
owns and operates
Thank you for the privelege of being a part of AFE Chapter 39. I am certain that the chapter will continue to grow and flourish under the able direction of new Chapter President Stan Nakaso. Happy New Year. I wish you all the best.
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Nov–Dec 2013
Marrying Mechanical Systems and Controls Continued from page 1 poorly programmed; Either way the blame falls to those involved with the install, which remains as one of the largest pitfalls of modern automation applications.What if the equipment in your facility doesn’t function in the manner it was designed? A mechanical design team spent hundreds of hours designing your building’s energy efficient system, but your electrical bill says otherwise. The task of adapting a mechanical sequence to a digital program managed by a DDC controller falls to the automation contractor involved with your project. If the controls contractor cannot effectively interpret the sequence from the mechanical engineer, the end user often suffers with high energy costs. Effective management between the controls contractor and mechanical design team is crucial to maintaining the proposed mechanical design agreed upon at the beginning of the project.Your energy efficient sequences are only as effective as your control programmer’s interpretation of how the equipment should operate. Most automation problems in new construction arise between mechanical design and controls contractors. Often the weight of their symbiotic relation-
ship in the design of a new building is overlooked, as controls are underestimated in both complexity and installation. Although DDC manufacturers have increased the usability of their controllers, the installing contractor must still ensure their programming matches the design intent of the mechanical engineer of record (EOR); An undertaking that has become increasingly more sophisticated due to the complexity of sequences designed around maximum energy savings. Projects intended to reduce energy consumption can be drastically crippled by poor DDC installation standards and coordination. I currently maintain an engineering sales position at Western Allied Mechanical. Our business is consulting customers on energy consumption and reducing costs through a joint mechanical and automation venture. I’m an avid follower of the industry and am always open to new opportunities and approaches. You can reach me at zdenning@ westernallied.com or my cell at 650-798-4154.
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Nov–Dec 2013
Sponsorship Opportunities
If you’ve ever thought about taking a more visible, proactive role at the outstanding events produced by the AFE for facilities professionals, Patrick Hallett, Marketing Chair, would love to hear from you. Pat will be contacting Valley companies interested in sponsoring the Chapter’s exciting calendar of events for 2014. He is taking a fresh look at the AFE Sponsorship package to provide more value to sponsors. Contact Pat at (925) 734-5782 or pat@sabah-intl.com.
Happy Holidays and Thank You for being a member of the
Association for
Facilities Engineering Silicon Valley Chapter 39
Page 9
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Cal Poly, TBA
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Page 10
Nov–Dec 2013
Graduate Certificate Program in Facilities Management and Operations CM S510: Principles of Integrated Facility Management Graduate Certificate Program in This course examines the facility management profession and all functions
Cal Poly’s Facilities Management and Operations (FMO) Graduate Certificate Program begins in January 2014.
associated with it, including strategic planning, financial planning, budgeting, project management, operations and maintenance, sustainability, emergency preparedness, etc. and how those functions interface with the overall goals of the business enterprise. *Pre-requisite for all other courses Winter 2014 • Instructor: Troy Hart • Location: Cal Poly, TBA
FACILITIES MANAGEMENT AND OPERATIONS
This course examines the facility management profession and all functions associated with it, including strategic planning, financial planning, budgeting, project management, operations and maintenance, sustainability, emergency preparedness, and how those functions interface with the overall goals of the business enterprise. A highlight of this course will be Educational Forums with industry experts. Professionals interested in earning a FMO certification should contact Dr. Scott Kelting (skelting@calpoly. edu) 805-756-6315 for more information.
CM S511: Facility Risk Analysis and Project Management This course examines the full range of financial risks and management strategies associated with facilities including asset management, real estate options, budget development and analysis, cost control, project management, contracting methods for design and construction, and procurement approaches. Spring 2014 • Instructor: TBA • Location: Cal Poly, TBA CM S512: Facility Maintenance and Operation Strategies This course examines the various strategies associated with the oversight and management of operations and maintenance of the internal and external systems, equipment, and building functions associated with the physical plant of real estate assets. Spring 2014 • Instructor: Troy Hart • Location: Cal Poly, TBA CM S513: Facility Systems Assessment and Integration This course examines how facility conditions assessments and the integration of systems through computerized, intelligent networks of electronic devices designed to monitor and control the mechanical electronics, lighting systems, access, and security systems enhance building performance and ease of operation over its life-cycle. Summer 2014 • Instructor: Lonny Simonian • Location: Cal Poly, TBA CM S514: Sustainable Facility Management The course examines the basics of environmental sustainability as applied to new or existing facilities and identifies the skills, tools, and techniques necessary to make effective and sustainable facility management and operations decisions that align with the organizations sustainability goals and objectives. Summer 2014 • Instructor: Scott Kelting • Location: Cal Poly, TBA CM S515: Environmental Health & Safety Management for Facilities This course examines the major safety and environmental regulations and regulatory implications, and how best to minimize associated risk. It also examines emergency Preparedness at both a macro and micro level, from planning for an emergency through recovering from disasters. Fall 2014 • Instructor: Troy Hart • Location: Cal Poly, TBA
Nov–Dec 2013
Job Opportunity
Page 11
It’s Easy to Join
National Raisin Company is looking for an entry level plus Mechanical Engineer at their facility in Fowler California. Contact HR Manager Davina R. Merkow, (559) 834-5981 Ext. 112; (559) 8346731 Fax, or dmerkow@nationalraisin.com Qualifications: • Bachelor’s degree in an engineering field • 1-2 years of related work experience (including exposure to production costs and downtime tracking) • Demonstrated application of various industrial engineering techniques • Working knowledge of Plant food manufacturing or packaging is desired • Proven project management work in a manufacturing environment • Identifies key production issues, trends and reports results to Management • Seeks to drive Plant performance to greater productivity levels • Develops material labor cost standards and estimates • Works with new product implementation team on production throughput’s waste and costs • Assists in evaluation of Capital projects and other cost improvement projects
the AFE!
Contact Membership Chair Steve Woods at steve.woods@amer-tech.com, 510-750-0159. Membership is wide open for Facility engineers, facility managers, building engineers, maintenance, or operations personnel. New Associate/Vendor members must be approved in order to put more emphasis on strengthening the base of resources for facility managers and engineers.
Category of Membership: Full Member: $235 first year, $205 renewal Student Member: $15/yr Corporate Member: Discounted price based on number of employees included. Young Professional Member (under 30 years $100/yr
old):
Print the Application and Mail it with your payment. Get the form at www.AFE.org/join
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Nov–Dec 2013
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Nov–Dec 2013
Page 13
AFE Silicon Valley Board Roster 2014 The Silicon Valley chapter of AFE is an all-volunteer organization. Board members listed below work together to bring top quality events to members. Please consider doing business with them. The New Board was sworn in at the Holiday Party December 11 at Campo di Bocce in Los Gatos. From left, Stan Nakaso incoming Board President, Steve Woods, Sean Colin, Eliot Tham, Mark Chellino, Drew Felker, Jen Farmer, Alex Mandrusov, Pat Hallett and Raffy Espiritu. If you’re interested in giving back to the facilities profession and value being a part of an interactive team, consider joining the board of the AFE Silicon Valley. President & Student Affairs Chair, Stan Nakaso, Facility Project Manager, Lockheed Martin 408-742-8084, stan.nakaso@ lmco.com
Membership Co-Chair Sean Colin, Account Manager, Servicewrkx 408-886-3812, sean. colin@servicewrkx.com.
applications, office buildings, hospitals, industrial complexes, campuses, hotels, airports and retail properties. Services include Fire/Life Safety system Education Chair Alex Man- design, engineering, installation, Project Manager, programming, tenant improvePast President Raffy Es- drusov, piritu, Founder, Pres. & CEO, NetApp 408-504-7800 malex@ ments, monitoring, testing and IMPECGroup, 408-330-9350, netapp.com. UL Certification. respiritu@impecgroup.com, Education Co-Chair Mark Communications Chair www.impecgroup.com Impec Group is a one-stop shop for Chellino, Senior Staff En- Elliot Tham, Siemens, 510solutions needed by a facility gineer, Broadcom, 408-922- 723-7802 elliot.tham@ from staffing to full operations 7021 mchellin@broadcom.com siemens.com. and maintenance services that Program Chair Jennifer Treasurer, Mike Bordoni include building maintenance Farmer, 408-353-1236, jen@ Stanford University, 408-938and repair, HVAC, custodial, of- greenworks.com. Since 1979, 6397, afe39siliconvalley@gmail. fice services, energy manage- Greenworks - Workplace Fin- com. ment and related facility solu- ishes Inc. has established a reputions. Chair, Pat tation as the premier living plant Marketing Hallett, Sabah International, VP Membership Chair and floral display purveyor for Steve Woods (510) 750-0159 Silicon Valley corporate cam- 925-734-5782. steve.woods@amer-tech.com, puses and has developed an inStudent Affairs Advisor, www.ATIrestoration.com. tegral set of core-competencies Terry Garvey, 408-204-8798, American Technologies, Inc. providing “value-added” ben(ATI) is a restoration, envi- efits in art consulting services, tmgengineering@comcast.net ronmental and reconstruction way-finding signage and Holiday Student Affairs Advisor, specialty contractor. Services displays. Drew Felker, 925-456-4421, include 24-hour emergency serdfelker@baledi.com Committee vices for water, fire and smoke Programs damage, asbestos/lead removal, Kim Tamayo 510-277-2646 Your Name Here! Contact mold remediation, biohazard Ktamayo@pyrocomm.com. AFE-SV Membership Chair clean-up, contents cleaning/stor- Pyro-Comm Systems is a fully Steve Woods and volunteer for age and reconstruction services. licensed Fire Alarm Contrac- the Board or a Committee today, tor; specializing in commercial 510-750-0159.
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Nov–Dec 2013
Nov–Dec 2013
Page 15
AFE Silicon Valley 2013 Event Calendar VENUE
DATE
LOCATION
SPONSOR
AFE Kick-off Meeting at Linkedin
January 9
Linkedin and Impec Group
Tour San Jose Airport with BOMA
February 13
SJ International Airport
The New California Codes, Joint Meeting with ISPE, presenter: Reinhard Hanselka
September 26
South San Francisco Conference Center
Buildings Sustainability and Tour of Energy Efficient Data Center
October 16
NetApp
NetApp
Tour - West Valley College - LEED Renovation
November 13
West Valley College
TBD
Electric Rate Structures: Where they’re going and what to do about them
January 24
Echelon
Echelon
Innovations in High Performance Commercial HVAC Systems
February 28
Fenwick & West
Western Allied Mechanical
Hazardous Materials Regulatory Compliance
March 28
Texas Instruments
Texas Instruments
Transformer Efficiency
April 25
BD Biosciences
CAPS, PQI
Lighting Controls and Upcoming Changes to Title 24, by Cori Jackson, Program Director, California Lighting Technology Center at UC Davis
June 27
One Workplace, Santa Clara
Fire Protection Systems, Patrick Hallett, Sabah
July 25
McAfee, Santa Clara
Identification and Evaluation of Energy, Maintenance and Operational Savings Opportunities, Gary Shamshoian, P.E., LEED AP
August 22
Santa Clara County Builders Exchange
Day with a Facility Professional
May 3
Golf Tournament
August 5
SJ Country Club
Holiday Party
December 11
Campo di Bocce, Los Gatos
Meeting / Facility Tours:
Lunch & Learns:
Mixers and Special Events:
Watch for the next issue for a Calendar of Events for 2014
TBD
Mark your calendars for the 2014 Day with a Facility Professional - AFE Silicon Valley Chapter’s student & young professional event on February 28. John Lucas, Vice President of Real Estate & Workplace Services of Juniper Networks will be hosting event at the newly constructed offices in Sunnyvale Calif.
Association for FACILITIES ENGINEERING Silicon Valley Chapter 39
Carole Lucido, Editor Lucido Marketing & Graphics 2763 Tumwater Drive Walnut Creek, CA 94598 (925) 947-6080 www.lucidomarketing.com This newsletter was printed with non-toxic toner on an Energy-Star certified printer, on paper made with 15% postconsumer fiber.
Innovative Solutions. Impeccable Service.
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