Our new way of w We have started our journey to improving patient care – the foundations have been put in place over recent months and now colleagues are able to get involved in this new way of working. By shifting our focus to one where improving quality is at the heart of everything that we do, we can transform the care we provide for our communities, so that it is safer, effective and patient-centred. Not only will this benefit our patients, but improving care in this way will also empower staff to know that they have the influence and opportunity to make a real difference. The recent restructuring of the organisation into a model of hospital leadership at each site enables us to be in the best placed position to implement meaningful improvement, as local leaders will play a vital role in creating a supportive environment to ensure that staff are able to develop solutions and deliver change more rapidly. We want to support frontline teams to deliver better and more effective services for our patients. 6 | LUHFT Life
Sir David Dalton, Interim Chief Executive, said: “Establishing this new approach to leadership recognises that our frontline teams, those who are closest to delivering patient care, are best-placed to develop solutions and deliver the improvements that will make the most difference. We want to ensure that staff are empowered to deliver true change for the benefit of their patients and their teams.” Patients will also be at the heart of our work - by listening to those who are using our services, we can better understand where our focus needs to be and respond to what matters to them. Dame Elaine Inglesby, Interim Chief Nurse, said: “The key to improving care is ensuring our patients and their loved ones are central to decisions made around their care. By working collaboratively with our service users, and valuing their input, we in turn will improve safety, their experience of care and the effectiveness of care provided. A shared determination to make a difference is critical to our success.”
