About Us :cfc`g /bbOQV{ SZSdObSa Zcfc`g ZWdW\U W\ SdS`g eOg Q][PW\W\U Sf^S`WS\bWOZ ^`]U`O[[W\U eWbV O\ O``Og ]T ZWTSabgZS aS`dWQSa =c` bSO[ ]T µW\ bVS Y\]e¶ W\TZcS\QS`a Qc`ObS O dO`WSbg ]T Sf^S`WS\QSa b] S\UOUS O\R W\a^W`S ORRW\U dWP`O\Qg b] O\g ^`]^S`bg Q`SObW\U O aS\aS ]T Q][[c\Wbg O\R P`W\UW\U bVS \SWUVP]`V]]R V][S EWbV O\ W[^`SaaWdS `SbS\bW]\ `ObS :cfc`g /bbOQV{ VOa O `O^WRZg Sf^O\RW\U \ObW]\OZ ^]`bT]ZW] W\ <Se G]`Y 0]ab]\ 4]`b :OcRS`ROZS ;WO[W :]a /\USZSa >OZ] /Zb] O\R AO\ 4`O\QWaQ]
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Your Curated Life...
In the Know
Giving Back PHILANTHROPY
NEIGHBORHOOD OPENINGS
All Aboard!
#attachéapproved
Commit to YOU!
Oh, What Fun!
What’s Poppin’?
On This Day...
Attaché Ink
Kidspiration
TRAVEL DESTINATIONS
NEIGHBORHOOD POP-UPS
LEARNING EXPERIENCES
LIFESTYLE REVIEWS
NATIONAL DAILY HOLIDAYS
HEALTH & WELLNESS
BUSINESS SERVICES
Around the Block
HOLIDAY EVENTS
CHILDREN’S PROGRAMMING
Residential Services
ACCESS Premium ticketing VIP events Sporting events Backstage Passes Dining Reservations Nightclubs, Bars, & Lounges
CONVENIENCE Moving Storage Custom Closets Home Organization Interior Design Audio & Visual Technology Window Treatments Repairs & Renovations Event Planning Housekeeping Garment Care Child Care Pet Care Personal Gifting Floral Design & Delivery
INDULGENCE Private & Commercial Itineraries Hotel Accommodations Car Service & Rental Health & Wellness Salon & Spa Unique Gifting Personal Shopping Private Chefs
The Luxury AttachĂŠ Difference
CONSISTENTLY DELIVERING
excellence I N S E R V I C E
Our AttachĂŠs are thoroughly trained and dedicated to each account, offering a personal relationship, and high-touch, proactive service.
Managing
EMPLOYEE AND
CLIENT RELATIONSHIPS Our team of seasoned executives are industry experts with unrivaled knowledge and experience across all facets of the company, from management to business development.
CREATING impactful COMMUNICATIONS PROGRAMS Our corporate marketing team creates branded marketing collateral, welcome materials with property-specific details, and email newsletters showcasing new and noteworthy experiences and events.
CREATING
impactful
COMMUNICATIONS PROGRAMS
Our corporate marketing team creates branded marketing collateral, welcome materials with property-specific details, and email newsletters showcasing new and noteworthy experiences and events.
SUPPORTING EACH ATTACHE WITH VIRTUAL
collaboration
Each AttachĂŠ works with a team of well-versed colleagues to leverage their vast network of relationships and specialized expertise in fields such as travel, dining, nightlife, event planning, and entertainment.
PROPERTY-SPECIFIC Event Programming With a commitment to fostering relationships and nurturing a greater sense of community, this property-specific, community-driven programming initiative focuses on activation of a propertyâ&#x20AC;&#x2122;s amenity spaces and events happening in and around the neighborhood each month. This program also features a robust menu of hyperlocal offerings, including openings, pop-ups, and reviews.
Data D R I V E N P E R F O R M A N C E
AttachĂŠs are also supported by FOLIO, a proprietary CRM system, hosted on Salesforce, that captures client preferences and activity, predicts trends, and measures success.
OUR SERVICES ARE PROVIDED IN THE MOST
prestigious P R O P E R T I E S A C R O S S T H E C O U N T R Y
Talent
WORKING CLOSELY WITH SALES, LEASING AND MARKETING TEAMS Your Attaché is ready and able to assist with all facets of the sales and leasing process.
Attachés work on-site in the sales and leasing galleries, supporting sales, leasing, and marketing efforts by bringing the property to life.
By drawing on a vast network of partnerships with vendors and iconic brands to co-host engaging events, Attachés work closely with sales, leasing, and marketing teams to conceptualize and execute a variety of events. Our collaborations help to garner the attention of a diversified buyer group, as well as highlighting the unique features of each property.
MAKING THE NEW HOME TRANSITION AS SMOOTH AS POSSIBLE Our experienced AttachĂŠs are ready to assist in making the new home transition as smooth as possible. They orchestrate the entire move-in process, including interior design, home entertainment and technology, art and wine cellar curation, and white-glove move-in coordination.
Unique welcome gifts await new owners, for an unexpected, over-the-top touch, as well as welcome letters created by our corporate marketing team introducing AttachĂŠs and the full array of services we provide.
DEVELOPING MEANINGFUL RELATIONSHIPS WITH RESIDENTS Once a property opens, the Attaché moves on-site, making the exceptional happen every day.
Attachés create a sense of community, through event planning and amenity space programming, utilizing our extensive database of trusted partners.
Attachés become an integral part of the property culture, developing meaningful relationships with residents.
Residents can expect same-day turnaround on requests for entertainment, dining, nightlife, gifts, and travel. Attachés don’t just react; they see around corners, anticipate needs, and recognize opportunities.
Additionally, residents will regularly receive information showcasing a variety of benefits and privileges from our vast network of vendors and partners.
Management
SKIE OCASIO SVP | Hospitality & Business Development
RACHEL WANG Manager | Sales & Marketing Team
ASHLEY COHEN Manager | Events & Partnerships
SASCHA TORRES Manager | Condo Team
BRACKETT BILODEAU Manager | Digital Marketing Production
JODIE BLOOM Lead | Corporate Team
GREG BACCARINI Editor
MARKETING Our corporate marketing team delivers creative and impactful communications plans for client engagement, including: Customized welcome letters introducing our array of lifestyle services, from moving coordination, to travel itineraries, to dining reservations and premium ticketing for sold-out shows and sporting events. Lifestyle content and marketing collateral through our weekly newsletters and quarterly communications Digital neighborhood guides, featuring top picks from our AttachĂŠs in categories such as dining and nightlife; arts and culture; health and wellness; and neighborhood necessities
MARKETING Strategic partnership alignment, detailing exclusive benefits and privileges with our nationwide network of partners and vendors An array of building programming, from launch events designed to attract buyers, to ongoing events that develop relationships between the AttachĂŠ and residents, as well as contribute to the property culture
VIRTUAL SUPPORT Each Attaché taps into the Luxury Attaché network, including corporate staff and Attachés in the field.
Collectively, the team has insight and access to the most exclusive, sought-after experiences.
Attachés have at their disposal hundreds of partners that have earned trust through years of service and positive feedback from a demanding clientele.
DATA Luxury AttachĂŠ provides our team with an innovative, industry leading platform, powered by Salesforce, that maximizes productivity, streamlines communication, and ensures consistent, effective performance.
FOLIO allows Luxury AttachĂŠ management to monitor performance through reporting dashboards based on client satisfaction, service levels, brand standards, and request categories and fulfillment.
Thank You :cfc`g /bbOQV{ " ;ORWa]\ /dS\cS #bV 4Z]]` <Se G]`Y <G ! !#& j W\_cW`WSa.Zcfc`gObbOQVS Q][ Zcfc`gObbOQVS Q][