About Us :cfc`g /bbOQV{ SZSdObSa Zcfc`g ZWdW\U W\ SdS`g eOg Q][PW\W\U Sf^S`WS\bWOZ ^`]U`O[[W\U eWbV O\ O``Og ]T ZWTSabgZS aS`dWQSa =c` bSO[ ]T µW\ bVS Y\]e¶ W\TZcS\QS`a Qc`ObS O dO`WSbg ]T Sf^S`WS\QSa b] S\UOUS O\R W\a^W`S ORRW\U dWP`O\Qg b] O\g ^`]^S`bg Q`SObW\U O aS\aS ]T Q][[c\Wbg O\R P`W\UW\U bVS \SWUVP]`V]]R V][S EWbV O\ W[^`SaaWdS `SbS\bW]\ `ObS :cfc`g /bbOQV{ VOa O `O^WRZg Sf^O\RW\U \ObW]\OZ ^]`bT]ZW] W\ <Se G]`Y 0]ab]\ 4]`b :OcRS`ROZS ;WO[W :]a /\USZSa >OZ] /Zb] O\R AO\ 4`O\QWaQ]
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Your Curated Life...
In the Know
Giving Back PHILANTHROPY
NEIGHBORHOOD OPENINGS
All Aboard!
#attachéapproved
Commit to YOU!
Oh, What Fun!
What’s Poppin’?
On This Day...
Attaché Ink
Kidspiration
TRAVEL DESTINATIONS
NEIGHBORHOOD POP-UPS
LEARNING EXPERIENCES
LIFESTYLE REVIEWS
NATIONAL DAILY HOLIDAYS
HEALTH & WELLNESS
BUSINESS SERVICES
Around the Block
HOLIDAY EVENTS
CHILDREN’S PROGRAMMING
Commercial Services
CORPORATE Client Entertaining Corporate Event Planning Corporate Gifting Networking Events & Industry Conferences In-Office Wellness, Beauty, & Fitness In-Office Garment Care Floral Design & Delivery Corporate Travel
LIFESTYLE Moving Storage Interior Design Audio & Visual Technology Repairs & Renovations Housekeeping Child Care Private & Commercial Itineraries Dining Reservations Nightclubs, Bars, & Lounges VIP Events Premium Ticketing Health & Wellness Salon & Spa Personal Shopping Personal Gifting Personal Event Planning Garment Care Pet Care
The Luxury AttachĂŠ Difference
CONSISTENTLY DELIVERING
excellence I N S E R V I C E
Our AttachĂŠs are thoroughly trained and dedicated to each account, offering a personal relationship, and high-touch, proactive service.
Managing
EMPLOYEE AND
CLIENT RELATIONSHIPS Our team of seasoned executives are industry experts with unrivaled knowledge and experience across all facets of the company, from management to business development.
CREATING impactful COMMUNICATIONS PROGRAMS Our corporate marketing team creates branded marketing collateral, welcome materials with property-specific details, and email newsletters showcasing new and noteworthy experiences and events.
CREATING
impactful
COMMUNICATIONS PROGRAMS
Our corporate marketing team creates branded marketing collateral, welcome materials with property-specific details, and email newsletters showcasing new and noteworthy experiences and events.
SUPPORTING EACH ATTACHE WITH VIRTUAL
collaboration
Each AttachĂŠ works with a team of well-versed colleagues to leverage their vast network of relationships and specialized expertise in fields such as travel, dining, nightlife, event planning, and entertainment.
PROPERTY-SPECIFIC Event Programming With a commitment to fostering relationships and nurturing a greater sense of community, this property-specific, community-driven programming initiative focuses on activation of a propertyâ&#x20AC;&#x2122;s amenity spaces and events happening in and around the neighborhood each month. This program also features a robust menu of hyperlocal offerings, including openings, pop-ups, and reviews.
Data D R I V E N P E R F O R M A N C E
AttachĂŠs are also supported by FOLIO, a proprietary CRM system, hosted on Salesforce, that captures client preferences and activity, predicts trends, and measures success.
OUR SERVICES ARE PROVIDED IN THE MOST
prestigious P R O P E R T I E S A C R O S S T H E C O U N T R Y
Talent
WORKING CLOSELY WITH SALES, LEASING AND MARKETING TEAMS Attachés work hand-in-hand with leasing teams to establish a service story about how Luxury Attaché helps to attract high-credit tenants, and provides a powerful attraction and retention tool for their employees. By engaging with with facilities managers and key employees at each company, Attachés introduce our benefits and privileges, offer lifestyle assistance, and program building events. Leasing teams develop relationships with Attachés, who become a focal point for property tours with potential tenants
MAKING THE TRANSITION AS SMOOTH AS POSSIBLE Attachés assist companies and their employees with business needs, such as corporate travel planning, executive relocation, and client entertaining. Attachés also provide employees with access to a range of lifestyle services, including travel itineraries, dining reservations, child and pet care services, premium ticketing, and personal shopping - all to make their days less stressful, so they can save time and maximize productivity. Employees can expect same-day turnaround on requests. Attachés don’t just react; they see around corners, anticipate needs, and recognize opportunities.
DEVELOPING MEANINGFUL RELATIONSHIPS WITH TENANTS AttachĂŠs also become an integral part of the office building culture, developing meaningful relationships with clients, and building a sense of community, through thoughtful events and amenity programming.
Management
SKIE OCASIO SVP | Hospitality & Business Development
RACHEL WANG Manager | Sales & Marketing Team
ASHLEY COHEN Manager | Events & Partnerships
SASCHA TORRES Manager | Condo Team
BRACKETT BILODEAU Manager | Digital Marketing Production
JODIE BLOOM Lead | Corporate Team
GREG BACCARINI Editor
MARKETING Our corporate marketing team delivers creative and impactful communications plans for client engagement, including: Customized welcome letters introducing our array of lifestyle services, from moving coordination, to travel itineraries, to dining reservations and premium ticketing for sold-out shows and sporting events. Lifestyle content and marketing collateral through our weekly newsletters and quarterly communications Digital neighborhood guides, featuring top picks from our AttachĂŠs in categories such as dining and nightlife; arts and culture; health and wellness; and neighborhood necessities
MARKETING Strategic partnership alignment, detailing exclusive benefits and privileges with our nationwide network of partners and vendors An array of building programming, from launch events designed to attract tenants, to ongoing events that develop relationships between the AttachĂŠ and tenants, as well as contribute to the property culture
VIRTUAL SUPPORT Each Attaché taps into the Luxury Attaché network, including corporate staff and Attachés in the field.
Collectively, the team has insight and access to the most exclusive, sought-after experiences.
Attachés have at their disposal hundreds of partners that have earned trust through years of service and positive feedback from a demanding clientele.
DATA Luxury AttachĂŠ provides our team with an innovative, industry leading platform, powered by Salesforce, that maximizes productivity, streamlines communication, and ensures consistent, effective performance.
FOLIO allows Luxury AttachĂŠ management to monitor performance through reporting dashboards based on client satisfaction, service levels, brand standards, and request categories and fulfillment.
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