Siyaya Phambili Technology Solutions Siyaya is a 100% home grown South African company with a client centric culture all of its own. Siyaya Phambili Technology Solutions referred to as ‘Siyaya’ is an IT support and services company offering one of the largest geographical footprints inside the borders of South Africa and Sub Saharan Africa. As a proud Microsoft Gold Partner, Siyaya specialises in the support, implementation and integration of Microsoft technologies. Siyaya’s offerings provide end to end solutions with a strong emphasis on the quality and speed of service delivery.
Value Added Proposition • National and Sub Saharan Africa footprint • Customised guaranteed service level agreement implementation and management • State of the art managed call centre - Asterisk • Advanced service delivery infrastructure - Siteware • Dedicated procurement division • Distributors of a wide range of products and brands • Excellent skills base • In house skills upgrade programmes for technical employees • Black Empowered service provider
Brands
Empowerment Siyaya has always believed in the benefits of BBBEE (broad based black economic empowerment) and over the years has successfully managed to maintain its excellent ratings. Siyaya has managed to achieve many of its BBBEE goals through a well managed recruitment strategy, managerial appointments and the sale of equity to Vuya Investments - www.vuyainvestments.co.za. VUYA INVESTMENTS is a well respected investment company based in the Western Cape.
Service offerings Siyaya offers end to end IT solutions and the ability to offer an extensive range of services and solutions means that the client is able to engage with a single point of contact. Siyaya’s core strength lies in its extensive geographical footprint, its excellent skills base and its ability to manage its service offerings. Service level agreements On site based technical resources Upgrades Repairs Installations Network integration LAN WAN Sales Product advice Quotes Sourcing Orders Support and maintenance Distribution
Cabling Network points Telephone points Network point architecture Cable organisation and optimisation Consulting Microsoft licensing audits and solutions Management configuration\Network architecture Projects Planning Managed implementation Asset audit capture, comparatives & maintenance Moves and installations Managed and outsource call centre First line telephonic suppor
Remote support Service level management Service delivery management Process and procedure management Change management Outsource (inbound and outbound) Training Facilities and infrastructure Technical skills development Internal training centre Finance Rentals (short and long term) Leases Rent to own
Accreditations Microsoft Gold Partner in the following competencies: 1. SOA and Business Process Competency
Reseller of the following brands 1. Microsoft
2. Mobility Solutions Competency
2 .HP
3. Networking Infrastructure Solutions Competency
3. Dell
4. Security Solutions Competency
4. IBM
5. Information Worker Solutions Competency Siteware Platinum certified Partner
5. Mecer 6. Acer 7. Intel 8. Symantec
Enterprise Bridge Value Added Solutions Provider
9. Cisco
Approved Sasfin Reseller
10. 3 COM
Siyaya Phambili Technology Solutions Pty Ltd Tel 0861 100 221 Fax +27 11 517 3310 Email info@siyaya.co.za Website www.siyaya.co.za Physical Address Cedarwood Office Park, Mt Lebanon Road, Woodmead Postal Address: PO Box 785452, Sandton, 2146 VAT no: 4470218928 Reg no: 2003/004076/07
Supporting Technology Everywhere