Widening Horizons January 2010 by North Tyneside Council

horizons widening

Feb 2010

Starring role for Sophie

News from around the borough Keeping you informed | www.northtyneside.gov.uk

2010 Elections

If you want to vote, make sure nothing stops you • On Thursday May 6, 2010 there will be local elections.

• A UK parliamentary general election will be held sometime between now and June 2010. Make sure you’re registered to vote, as the election could be called at any time. By the end of February, you should have received a letter giving details of all those people listed on the Register of Electors at your address. If the information is correct, you do not need to reply.

If you are a European Union citizen, you are entitled to register to vote in European and local elections in the UK but are not able to vote in UK Parliamentary general elections. Commonwealth citizens are eligible to register to vote in all UK elections.

If the information is incorrect, you must contact the Electoral Services Team by:

For further information please visit: www.aboutmyvote.co.uk

Telephone: (0191) 643 2270 Email: elections@northtyneside.gov.uk Or in writing to: Electoral Services, North Tyneside Council, Quadrant,The Silverlink North, Cobalt Business Park, North Tyneside NE27 0BY.

Act now – don’t lose your right to vote!

horizons widening

February 2010

North Tyneside Council produces Widening Horizons for the residents of the borough. The magazine is printed five times a year and distributed to every home in the borough.

Our aim is to keep you informed about what the council and its partners are doing to improve life for people in North Tyneside.

If you would like to comment on any of the articles in Widening Horizons, please write or send an email to: Steve Forshaw Marketing & Communications (3rd floor right) Quadrant The Silverlink North Cobalt Business Park North Tyneside NE27 0BY Email: steve.forshaw@northtyneside.gov.uk

Having problems getting your copy of Widening Horizons? Ring (0191) 643 5080. The next issue of Widening Horizons will be distributed from March 29.

North Tyneside Council wants to make it easier for you to get hold of the information you may need about the services it provides.We are able to provide our documents in alternative formats including large print and other languages. Audio tapes are available at libraries. Please call (0191) 643 5080.

Inside this issue Mayor’s message

Royal visit

It’s the business

On the beat

Making a splash!

Stub it out

Keep it Local

Win tickets for Hot Flush!

Linda Arkley talks about the latest issues facing the residents of North Tyneside. The Countess of Wessex opens the refurbished PLAYHOUSE during a visit to the borough. A new venture will provide advice and support to potential entrepreneurs. Find out about some of the policing initiatives taking place in North Tyneside. Read about the new pool that is set to open – and help us provide the sessions you want. Staff at a local store show mind over matter by giving up cigarettes and starring in a new campaign. A page of classified adverts featuring small businesses from around North Tyneside. You could be watching the hottest show in town – courtesy of the PLAYHOUSE Whitley Bay.

Please recycle this magazine when you have finished with it. Cover picture: The Countess of Wessex waves to the crowds as she opens The PLAYHOUSE Whitley Bay. Full story – pages 6 & 7.

NTC GRAPHICS 01/10 2822JWI

Mayor’s message Dear residents,

The council’s support for local business and our town centres is continuing with the further development of our town centre marketing campaign, a series of town centre events planned for 2010 and the extension of free car parking at weekends. All of which we hope will attract people to our town centres.

The next few months will see the launch of our Big Spring Clean litter blitz – we have been particularly successful with this in the past and I would encourage you to get involved – look out for adverts around the borough and keep an eye on the website for more details.

In addition the Business Factory is now open – this new facility provides advice and support to people setting up, or wanting to set up, a new business in the borough.

This is a very important time of year for the council as we start to plan the budget for 2010-11 and identify key priorities for the coming year.

We have also been able to announce a three-year seafront recovery plan that will include waste bins, better seating, improved presentation and spring planting. We will be working with communities and business to make this happen.

And congratulations to Rebecca Craig for her achievements in the national Student of the Year competition – a real demonstration of how hard work can overcome setbacks. You can read more about Rebecca on page 34.

Happy New Year and welcome to the first edition of Widening Horizons in 2010.

As elected mayor, I am committed to reducing council debt and reliance on borrowing. The budget we set will be balanced, will be prudent and will help to restore council finances to a stable position. The last few months have been very busy. In December, we enjoyed a royal visit when Sophie Countess of Wessex visited North Tyneside and officially opened the PLAYHOUSE Whitley Bay. This is a fantastic facility for North Tyneside and the wider region. If you have not already done so, I would encourage you to visit – there is an exciting range of shows and events taking place during 2010. Recent weeks have also seen the opening of Howdon Library; the start of £5.75m worth of engineering works helping to restore the Fish Quay and an excellent rating for our Adult Social Care services – well done to all involved.

I hope you and your families have a happy 2010 – I believe it will be an exciting year for North Tyneside.

I have been particularly pleased with the decision to offer free use of our leisure and cultural facilities for members of our armed forces returning from active service. They undertake a difficult and dangerous job on our behalf, whichis why I am especially pleased to make this offer as some small thanks for the work they do.

Linda Arkley

National achievement: Rebecca Craig.

Theatre opening provides

starring role for countess

The newly-refurbished PLAYHOUSE Whitley Bay has received the royal seal of approval.

Before unveiling a plaque, the countess said she had always wanted to see Joseph and was delighted to have the opportunity at last.

During her trip to the borough, the countess also visited the Seafood Training Centre in North Shields and Tynemouth RNLI station.

The Countess of Wessex officially opened the historic theatre, which has undergone an £8m refit, during a visit to the region.

The PLAYHOUSE, which is sponsored by the Evening Chronicle, is owned by the council and managed on its behalf by SMG Europe.

The centre provides training for local members of the fishing workforce and new entrants to the industry.

Young pupils from nearby Marine Park First School cheered and waved flags as the royal visitor arrived at the theatre.

It features a re-designed auditorium, with new seating, an elegant glass foyer, front-of-house facilities, box office and bar.

During her visit, the countess met some of the people involved in the scheme and listened to a piece from Joseph and the Amazing Technicolor Dreamcoat, performed by Craig Chalmers and the cast, accompanied by local pupils. Children from Glebe Special School also performed two songs during the show.

The borough’s elected mayor, Linda Arkley, said:“I am delighted the Countess of Wessex was able to visit North Tyneside. “The PLAYHOUSE is a stunning venue that is catering for both professional and community productions and is bringing in visitors from across the region.”

widening horizons • February 2010

The countess saw a cookery display and a fish-filleting demonstration in the filleting training bus. At the RNLI station, she was shown the two lifeboats and met volunteer crew members and local fundraisers. The countess signed the visitors’ book, illustrated with her coat of arms by

station mechanic Kevin Mole, before being presented with a posy by three year-old Lily Nugent. Mrs Arkley said:“The Seafood Training Centre is an important project in the regeneration of the North Shields Fish Quay, while the RNLI station delivers a much-valued service for residents and visitors to the coast.”

Forthcoming shows at the PLAYHOUSE range from the Moscow Ballet La Classique, performing Swan Lake, to Tynemouth Amateur Operatic Society staging Beauty and the Beast.

Ken Dodd, Pam Ayres, The Searchers and Postman Pat are among the well-known names coming to the venue in the next few months. The PLAYHOUSE is also featuring a number of musical evenings, including tributes to Pink Floyd,T Rex, ABBA, the Beatles and Dolly Parton. Thank you for the music: Read about the British quartet keeping alive the ABBA flame, plus forthcoming PLAYHOUSE listings – pages 8 & 9

It’s time to get out your flares and dust off the platform shoes for the arrival of ABBA Forever at the PLAYHOUSE Whitley Bay. Creating the true ABBA experience – from their costumes to their music – this two-hour spectacular brings the music of Frida, Bjorn, Benny and Agnetha to North Tyneside. Only a few tickets remain for the show, which combines dynamic non-stop choreography, stunning visuals, top class musicians and an all-live performance. Jane Ellis, who stars as Agnetha, is excited to bring the music of the Swedish pop superstars to the borough. She said:“We can’t wait to perform in North Tyneside.We’ve never played in the borough before but we have appeared in the North East, so we know what to expect.

Jane and Co were

“Geordie crowds are always really lively. The people love to sing-a-long to the hits and dance in the aisles – they’re so enthusiastic! “We aim to emulate the ABBA shows when the band were at their peak in the 70s, and we study hundreds of videos of the group’s live shows to ensure our individual mannerisms are just like the real thing.” ABBA Forever, who are based in Lancashire, were formed more than 10 years ago. Apart from Jane, the rest of the band are Harriet Shaw (Anni-Frid Lyngstad), Daniel Gamble (Benny), James Lawley (Bjorn). The foursome have travelled around the world with their act, and are never more nervous than when they appear in Sweden. “When you go there you always worry, as you’re scrutinised a lot more,” said

widening horizons • February 2010

Jane.“ABBA is their band so obviously they’re going to be protective of them.

“But so far, we’ve always received a great response, which is certainly a confidence boost. If you’re accepted there, you must be doing something right.” Jane formed the group in 1998, and her love for the one-time Eurovision winners, who went on to become global stars, has grown since. “My mum and dad always played their music in the house when I was younger, and I loved it,” she said. “But it is only when you begin to sing their tracks that you realise how brilliant they were.

Bjorn to sing! “I’ve performed in musicals such as Les Miserables and Jesus Christ Superstar but technically Benny and Bjorn’s songs are as difficult and demanding as any I’ve performed.

“That is why we practise so hard – so we are able to give our audiences an experience that is as close to the band in their heyday as possible.” With that amount of dedication, why not take a chance on ABBA Forever? The band are appearing at the PLAYHOUSE Whitley Bay on Friday, March 19 at 8pm.

Tickets cost £17 and are available on 0844 277 2771, online at www.playhousewhitleybay.co.uk or in person from the box office, Monday to Friday (10am to 4pm) and Sat (10.30am to 2.30pm).

The PLAYHOUSE, sponsored by the Evening Chronicle, has recently undergone an £8.5m refit, funded by North Tyneside Council with the support of the European Regional Development Fund.

Featuring more than 600 seats and a corporate viewing suite, the PLAYHOUSE hosts a wide variety of entertainment – from plays and pantomimes to comedy and children’s shows.

FORTHCOMING EVENTS Feb 28

In the Flesh – The Pink Floyd Show (£17.50, £16.50)

Mar 8-13 Tynemouth Amateur Operatic Society – Beauty and the Beast (£15, £13 conc) Mar 14

Mar 15 Mar 19

Mar 22

Mar 23 Mar 25 Mar 28 April 6

April 9

T-Rextasy (£16)

Moscow Ballet – Swan Lake (£30, £20 and £18 conc) ABBA Forever (£17)

Cuban legends Sierra Maestra (£10)

An evening with Pam Ayers (£17.50, £16.50 conc)

The Johnny Cash story – featuring Roger Dean and the Lazy Boys (£15, £13 conc) Chris Dean’s Syd Lawrence Orchestra (£18.50, £17.50 conc) The Searchers (£17.50)

Hot Flush! starring Lesley Joseph (£20)

Apr 10/11 Postman Pat – Special Delivery Service (£12, £10 child, £40 family)

Apr 14

Apr 15

Kate Rusby (£21.50, £20)

North Tyneside Steel Band – 20th anniversary celebration (Free)

Tickets are available on 0844 277 2771, online at www.playhousewhitleybay.co.uk or in person from the box office, Monday to Friday (10am to 4pm) and Sat (10.30am to 2.30pm).

* Please note: All information correct at time of going to print.

Marketing drive moves into gear More and more shoppers are taking time to check out what’s on offer in North Tyneside.

The council launched a marketing drive before Christmas to support retailers in North Shields,Wallsend and Whitley Bay. The aim of the campaign is to promote the shops and facilities available in the town centres and highlight the personal service provided by local traders. Thousands of people have attended special events staged by Metro Radio in each of the town centres while the

Coaster bus service is carrying the message to ‘shop in North Tyneside’. More than 1,000 people with Bluetooth-enabled phones have downloaded free messages – promoting special offers and events. And new guides, including money-off vouchers, are being produced to promote the benefits of shopping in North Shields,Wallsend and Whitley Bay. Elected mayor Linda Arkley said the marketing campaign was part of a much wider initiative by the council to support local retailers.

“It includes providing free car parking for two hours in each of the town centres and grants to help businesses improve their shopfronts,” she added. “I know retailers are finding the current economic climate difficult and I would urge everyone to offer their support, whenever they can, by shopping locally.” The council is also working with business organisations to stage a series of special events that will bring more people into the town centres at weekends. The latest events are listed on the opposite page and more will be announced in the coming weeks.

Two hours free parking is available in the following public car parks:

• Whitley Bay – Whitley • •

widening horizons • February 2010

Road car park (near the health centre); Park Road car park (near the library). Wallsend – Alexandra Street car park; Coronation Street car park and John Street car park. North Shields – Norfolk Street car park.

What’s on in our town centres Saturday, March 6 There's a chance to meet players from Newcastle Falcons Rugby team inside The Forum in Wallsend between noon and 2pm. And look out for dancers from ANSD Urban Dance in Bedford Street in North Shields at 11.15am & 11.45am.

The council is working with business organisations to stage a series of events in the borough’s town centres. The special events – organised by North Tyneside’s events team – are designed to promote interest in our town centres and attract more visitors. Events for February and March are listed below. More are due to be announced.To keep up to date, visit the council’s website or see local press.You can sign up for a regular newsletter by emailing: events@northtyneside.gov.uk or call (0191) 643 7409. Saturday, February 20 One of the UK's top beatboxers will be in the town centres to pass on tips and give demonstrations. ThePeteBox has won many competitions and wows audiences all over the world.

Saturday, March 13 The first of the month's town centre history tours takes place in Wallsend. It starts at 11am and will last about an hour. Pre-booking is essential. Call (0191) 643 7409 for more information. Blyth and District Model Railway Society will be bringing some of their models to the Beacon Centre in North Shields from 10.30am. Look out for dancers from ANSD Urban Dance in Whitley Bay 11.15am & 11.45am.

Saturday, March 20 Today is Proposal Day! It’s an American tradition that provides a chance for anyone who missed the opportunity on Valentine’s Day to pop the question! Metro Radio's Street Team will be on hand to draw attention to the range of wedding service providers in our town centres. Saturday, March 27 There are history tours of Whitley Bay (11am) and North Shields (2pm) town centres today. Pre-booking is essential. Call (0191) 643 7409 for more information. Look out for dancers from ANSD Urban Dance in Wallsend. Please note: Events may change at short notice.

Saturday, February 27 Two of the North East's top balloon modellers will be taking to the streets to give away free balloon shapes.

Hard to beat: ThePeteBox will be appearing in the borough’s town centres on February 20.

The Business Factory comes to

The New Year has seen the launch of an exciting new project for the residents of the borough.

The Business Factory is a new service, delivered by TEDCO on behalf of the council, which is aimed at potential entrepreneurs in the North Tyneside area. It will provide free advice with the goal of generating new business ideas and stimulating the growth of enterprise.

A team of advisers and coaches will work with people to help them identify a particular talent, build skills and enable them to set up their own business. One part of the Business Factory is the Ideas Team, which will be moving into premises on Wallsend High Street at the end of February. Through group sessions, one-to-one appointments and workshops held across North Tyneside, the Ideas Team will work with clients to identify local business needs in conjunction with their personal interests and skills in order to motivate them to take the next step on the road to running a business. A typical Business Ideas Generation workshop is designed to help clients generate viable business ideas on their own.These can be anything from turning a hobby into a part/full time business, retraining to do something new or taking an existing trade/skill or experience and turning it into a full time business. The other half of the Business Factory is the team of enterprise coaches and business advisers who help people in

the area who may already have an idea for a business but are not quite ready to take the next step. The enterprise coaches work with individuals to help overcome any barriers they may have to selfemployment, such as disability or poor finances and pass those people with enterprise potential but without a business idea to the Ideas Team. The coaches support clients so they can develop their ideas by using their own experience, skills, knowledge and passions. Once individuals have a business idea and have started to overcome their barriers to self-employment, they will work with a business adviser who will work on the skills needed to run a business. These might include marketing the product or service, and legal or financial advice.

Need a business idea?

The Business Factory has also implemented the Ideas Bank, a database of business ideas and opportunities specific to North Tyneside. This is an online service that clients can log into and browse at their leisure. It covers a range of different sectors, from manufacturing, retail and services like beauty therapy, to online ventures such as setting up an Ebay store. The Ideas Bank is made up of opportunities such as franchises; gaps in the market identified by changes in legislation; research from the Ideas Team and possible opportunities highlighted by the North Tyneside business community.

widening horizons • February 2010

There are currently around 100 ideas available but more will be added month by month. Running alongside the Ideas Bank will be an Idea of the Month campaign, promoted through the local press and in the Business Factory, highlighting business ideas with possible case studies to show clients where a business idea can take you. The Ideas Bank will be available online but in the meantime you can obtain a hard copy by contacting the Ideas Team on (0191) 263 6092 or ideas@tedco.org The project is part-financed through the European Union’s ERDF Competitiveness Programme 200713, securing £1.3m ERDF investment through regional development agency One North East. The ERDF programme is bringing more than £250m into the North East to support innovation, enterprise and business support across the region.

NorthTyneside Workshops ●

●

Want to work for yourself but don’t know how?

Worried about the threat of redundancy?

Want to make a new start this year?

Why not come along to one of our FREE workshops being held across North Tyneside in late February and March? Open to anyone living in North Tyneside over the age of 16.

Money-making ideas workshops

Date

Venue

Time

Tuesday, February 23

Community Centre, Denbigh Avenue,Wallsend, NE28 0DS

(9.30am to 12.30pm)

Tuesday, March 2

The White Swan Centre, Citadel East, Killingworth, Newcastle upon Tyne, NE12 6SS

(9.30am to 12.30pm)

FEBRUARY MARCH

Tuesday, March 9 Tuesday, March 16

Tuesday, March 23

Tuesday, March 30

Wallsend People Centre, 10 Frank Street,Wallsend, Tyne & Wear, NE28 6RN

(9.30am to 12.30pm)

The Base, 26 Esplanade,Whitley Bay, NE26 2AJ

(9.30am to 12.30pm)

The White Swan Centre, Citadel East, Killingworth Newcastle upon Tyne, NE12 6SS

(9.30am to 12.30pm)

Riverside Children’s Centre, Minton Lane, North Shields,Tyne and Wear, NE29 6DQ

(9.30am to 12.30pm)

To book a place on any of the above workshops, contact Danyelle on (0191) 263 6092. For more information about The Business Factory, to book a place on a workshop or talk to one of the Ideas Team contact (0191) 263 6092, email ideas@tedco.org or visit www.tedco.org

Ideas Team: (Left to right) John Sexton, Debbie Dunn, John Yeaman and Danyelle Towns

Historic quay gets a lifeline The council has taken the lead to ensure the future of an ageing quay essential to the region’s fishing industry.

Decades of constant use by fishing vessels, together with the impact of North Sea tides and weather, have taken their toll on Western Quay.

The structure at the western end of North Shields Fish Quay is used by between 50 and 80 fishing boats to land their catches and without urgent action risked permanent closure. The council brought together a partnership including Port of Tyne, which owns the quay, One North East, the Marine Fisheries Agency and North Shields Fish Quay Co Ltd, who signed an agreement to provide a £5.75m scheme to carry out major engineering work.

“Western Quay is vital to the success of the local fishing industry and the future of North Shields Fish Quay,” said elected mayor Linda Arkley.

“As a council, we could not stand back and allow it to deteriorate further and are delighted to have the support of our partners to ensure this urgent work is delivered.” A £2m award from the European Fisheries Fund; £1.55m from North Tyneside Council, £1.2m from One North East and £1m from Port of Tyne will fund the 44-week project which is scheduled for completion in October. The project has the full support of the local fishing community.

currently supports around 1,200 jobs, to continue in the region.

“The Fish Quay is a unique regional facility and this investment will build on the major regeneration work that has already taken place at this thriving visitor and commercial centre.” Andrew Moffat, chief executive of the Port of Tyne, said:“For centuries, the fish quay has served the community well, providing economic prosperity and a strong regional identity. The Port of Tyne is keen to sustain the quay not only for future generations but also to support the local fishing industry.”

Alan Clarke, chief executive of One North East, said:“This project is essential for large-scale fishing, which

Working together: Left to right, Jeremy Pritchard (North Shields Fish Quay Ltd), Linda Arkley, Alan Clarke (One North East), Andrew Moffat (Port of Tyne) and Mike Simmond (Marine Fisheries Agency).

widening horizons • February 2010

New chapter begins

for Howdon Library

As Widening Horizons went to press, the finishing touches were being made to the borough’s latest community library.

Howdon Library and Family Learning Centre has been built on the site of the original library in Churchill Street. The new building includes a modern library – with longer opening hours – activity rooms, conservatory, community garden and a play area for under-fives. Elected mayor Linda Arkley said:“I’m delighted Howdon has this great new library and family learning centre. “Local residents have been involved in its development from the outset and that has helped us to create a fantastic new facility, which we believe is much improved on the old library.”

The new building was funded by the council and a £1.3m grant from the Big Lottery Fund.

Former TV presenter Mike Neville was due to return to his roots to officially open the library. Mr Neville, who was born in Willington Quay, was set to join Mrs Arkley at a special community event, including a buffet lunch, children’s storytelling and face-painting sessions.

The centre’s flexible activity rooms will be available for library and family learning events and will also be available for hire by community groups. Opening times are 9am to 5.30pm (Monday,Wednesday and Friday), 9am to 7pm (Tuesday and Thursday) and 9am to 5pm on Saturday.

For more details, phone (0191) 643 2070 or email: howdon.library@northtyneside.gov.uk

The new library will be open for an extra 25 hours a week, compared to the old building, and feature 14 People’s Network computers offering free Internet access, compared to four previously.

Mrs Arkley said the library would also have more People’s Network computers and host more events and activities than before.

News from Northumbria Healthcare

Weâ&#x20AC;&#x2122;re always here for you... Providing the highest standards

Northumbria Healthcare NHS Foundation Trust has taken the first steps towards building its new emergency care hospital in Cramlington. Plans have been approved by NHS North of Tyne following widespread consultation and funding has been secured. Ground tests have now started on the preferred site for the new hospital which is part of a groundbreaking a M INVESTMENT PROGRAMME 4HIS includes enhancing Wansbeck and North Tyneside general hospitals and rebuilding Haltwhistle and Berwick community hospitals. Itâ&#x20AC;&#x2122;s a step closer for the people of Northumberland and North Tyneside to have the highest standards of emergency care in the country.

The new hospital will be among the first in the UK to have specialist A&E consultants on site 24 hours-a-day, seven days-a-week. Evidence shows that this along with being treated by specialists â&#x20AC;&#x201C; specialists from all the main clinical conditions will be on duty during the day and evening and on-call during the night â&#x20AC;&#x201C; will save more lives and improve patientsâ&#x20AC;&#x2122; chances of full recovery.

â&#x20AC;&#x153;Having specialist consultants and doctors in a dedicated emergency care hospital will help us save more lives and dramatically improve the care patients who need emergency treatment receive. It is a major investment in health in the North East across our ten sites over the next ten years and we will continue to involve the public in the plans as they develop over the coming months.â&#x20AC;?

â&#x20AC;&#x153;We have been working on this exciting project for more than two years and consulting with thousands of people about the concept and the location, so itâ&#x20AC;&#x2122;s good to be at the point now where it starts to become reality,â&#x20AC;? said Northumbria Healthcareâ&#x20AC;&#x2122;s Chief Executive Jim Mackey.

Above: (left to right) Estates Director Brian Griggs, Chief Executive Jim Mackey, Emergency Care Director Steve Russell, Medical Director David Evans and Clinical Directors Dr Chris Biggin and Dr Jeremy Rushmer visit the new hospital site. Right: Map of preferred site for new emergency care hospital.

Proud to be â&#x20AC;&#x2DC;Excellentâ&#x20AC;&#x2122; â&#x20AC;&#x201C; rated in the top 10% of trusts in the country

A1171

TO BLYTH, ASHINGTON

HIGH PIT

SEATON VALLEY

A189

EAST CRAMLINGTON KLONDYKE

B1326

B1505

ARCOT HALL GOLF CLUB

A1171

PREFERRED SITE

Sir George Alberti National Director for Emergency Access

B1505 A1171

“IN A RANGE OF VERY SERIOUS EMERGENCIES IT MAY BE BETTER FOR PATIENTS TO BYPASS THE NEAREST LOCAL HOSPITALS AND BE TAKEN BY HIGHLY-TRAINED PARAMEDICS STRAIGHT TO SPECIALIST CENTRES.”

A189

A19

MOOR FARM ROUNDABOUT

A19

TO A1

B1319 A19

A189

The facts s 4HE NEW HOSPITAL WILL HAVE SPECIALIST A&E consultants on site 24 hours-aday, seven days-a-week. s )T IS FOR EMERGENCY ADMISSIONS ONLY

providing consultants as the first point of contact for people brought in by ambulance or referred by their GP. s !LL PATIENTS WILL EITHER BE DISCHARGED home or transferred to their local hospital after initial treatment.

TO SILVERLINK

s !S HAPPENS NOW A DECISION WILL be taken by the paramedics in the ambulance about which is the nearest and most appropriate hospital for the needs of the patient. This will not change. s 4HE PREFERRED SITE BEST SERVES THE needs of the whole population of Northumberland and North Tyneside and is fully accessible by road and public transport. It is our intention to provide free parking.

s 4HE 4RUST HAS APPROVAL FOR THE FUNDING for the new hospital which is coming from an NHS loan so the project is owned by the public. s 4HE a M PROGRAMME WILL IMPROVE services right across the area, with the rebuilding of Berwick and Haltwhistle community hospitals, enhanced space and more private rooms in Wansbeck and North Tyneside general hospitals where there will also be improved walk-in centres along with Hexham General Hospital.

Have your say – join us as a member Northumbria Healthcare is a top performing trust, providing healthcare for over half a million people through our ten hospitals in Northumberland and North Tyneside. As a Foundation Trust we can involve the local community in the planning and development of our services. Join us and you’ll get the opportunity to give your views and suggestions, stand for election to be a governor, vote for governors and attend meetings. It’s completely free to become a member, you just have to live in Northumberland or North Tyneside.

To find out more contact our team: Foundation Membership & Community Engagement Team Northumbria Healthcare NHS Foundation Trust Unit 7– 8 Silver Fox Way, Cobalt Business Park North Tyneside NE27 0QJ E: foundation@northumbria.nhs.uk T: 0191 203 1296 www.northumbria.nhs.uk

Top marks for Adult Social Care

The council’s Adult Social Care service has been awarded an overall rating of ‘excellent’ in a government performance assessment.

It means the service generally performs well above minimum requirements, is highly cost effective and fully contributing to wider community outcomes. The Care Quality Commission (CQQ) made the judgement in its national Annual Performance Assessment of social care teams for 2008/9. Elected mayor Linda Arkley said:“This is an excellent achievement and a real credit to our Adult Social Care team. “Having worked in the health service for more than 30 years, I know what vital support they provide to some of the borough’s most vulnerable residents. “However, we’re not complacent and are currently taking forward the Personalisation of the Adult Social Care service, which will give people more choice and control over the care they receive.”

Areas highlighted for praise include:

“Council services target supporting people within their homes, including high numbers of older people.” Example: During 2008/9, the council provided 27,057 items of equipment and minor adaptations to assist with and maintain people’s independence within their own homes. “The council consults widely across the borough with all communities.” Example:The council uses the Independent Community and Health Care Forum when reviewing and developing services. “Initiatives with transport partners have increased access . . .” Example: A community bus scheme enables older people at five sheltered accommodation schemes in North Tyneside to access shops with ease.

North Tyneside’s Adult Social Care service was given an ‘excellent’ rating in the following areas – improved health and well-being; improved quality of life; making a positive contribution; and economic well-being. It is performing ‘well’ in the areas of – increased choice and control; freedom from discrimination and harassment; maintaining personal dignity and respect.

Widening horizons • February 2010

“Specialist welfare benefit advisors provide information and advice and work effectively with service users and carers to support them to maximise their income.” Example:Working in partnership with the Department of Work and Pensions and Age Concern North Tyneside, the council’s welfare benefits team has helped local residents access more than £3.2m in benefits.

“Carers have access to a range of flexible short break and leisure programmes, practical and emotional support and an emergency care service has been implemented.” Example:The Carer’s Emergency Break Service provides up to 48 hours free home support when a carer is unable to carry out their usual role.

of armed forces Scheme recognises role

War heroes returning to North Tyneside can benefit from free use of the council’s leisure and cultural facilities. The scheme is open to armed forces personnel, who live in the borough and are on leave from a period of active service, and any immediate family who accompany them to the council’s facilities.

Those eligible for the scheme – believed to be among the first in the country – are entitled to a range of free services, including: ● Free use of swimming pools, gym

facilities and health suites at The Lakeside Centre, Killingworth;The Parks, North Shields;Tynemouth Pool and Waves,Whitley Bay. ● Free hire of CDs and DVDs at all libraries. ● Free entry to St Mary’s Lighthouse. ● Free entry to Whitley Bay mini-golf.

Deputy mayor Cllr Judith Wallace said: “Our servicemen and women are doing a tremendously difficult job and this initiative goes some way to recognise that.

“Our armed forces deserve to be looked after when they return from Afghanistan, which is why we are proud to offer them and their families some special benefits.” The scheme includes members of the Territorial Army, Royal Navy Volunteer Reserve, Royal Marine Volunteer Reserve and the RAF Reserve. Trooper Richard Sime, of the Light Dragoons, has recently returned from a tour of duty in Afghanistan.

Richard, from Monkseaton, said:“This gesture shows that people appreciate the job you are doing, which is certainly nice to know.

“Being able to use the leisure facilities free of charge will help me to stay as fit as possible.” For more information about the scheme, or to receive an application pack, please contact tourism officer Jonathan Barrand on (0191) 643 7420 or email: jonathan.barrand@northtyneside.gov.uk After completed application forms are returned to the council and approved, the special Ease card will then be issued to the applicant’s home address in North Tyneside.

On active service: Trooper Richard Sime has welcomed the council’s initiative.

‘IT'S GOOD TO KNOW’

WE’RE CRACKING DOWN ON CRIME IN NORTH TYNESIDE

We’ve listened and we've taken action - that's the message from Northumbria Police as it continues to tackle the problems which cause people concern. Your concerns

Although crime is continuing to fall in your area, we realise that there are issues in your community many people feel strongly about - particularly concerning youth disorder.

Therefore across North Tyneside, our neighbourhood teams are working closely with partners such as, schools, councils and youth groups to support young people. Working with partners

For example we worked with North Tyneside Council and gained funding from the government's Positive Activities

for Young People Programme, to support extra youth club sessions at Avon Avenue on the Meadowell, North Shields. The sessions, which officers attend, are for youngsters under 13 and are held on Friday and Saturday evenings. The initiative also funds more police patrols in the area to reassure the community and reduce crime and disorder. Community benefits

The work we’re doing is helping to break down barriers between the young people and officers and allows us to get to know them better.

For further details on what we are doing in your community contact your local Neighbourhood Policing Team

call 03456 043 043 or visit

www.northumbria.police.co.uk NORTHUMBRIA POLICE 066

a beauty! Campaign will be

An initiative that’s helped to make the borough a clean and green place to live is set to return – but with a difference.

This year’s Big Spring Clean won’t focus on asking residents to highlight grot spots but will ask people to vote for their favourite beauty spot. The one with the most votes will be named the winner and its achievement celebrated and promoted in the way that best suits the area – whether it’s through flags, banners, a plaque or perhaps even a new park bench. However, we first need to compile a list of beauty spots for people to vote on. If you want to nominate a beauty spot, please get in touch using the contact details alongside.

B I G SPRIN G C LEAN

For the 2010 Big Spring Clean, we will also be inviting community groups and schools to organise clean-ups, which the council will support with staff, bags, gloves and litter pickers.

“We also recognise that one of the successes of previous campaigns was the way the public got involved with clean-up events and helped make a difference to the environment.

And there will be prizes on offer for schools and the community group judged to have made the biggest impact. If you have a suggestion about what prizes you would like us to offer, please get in touch.

“That’s why we’ll be inviting schools and community groups across the borough to organise clean-ups, which the council will support.”

Cllr Ed Hodson, cabinet member for the Environment, said:“We want this year’s Big Spring Clean to help celebrate some of the many beautiful places in the borough. “People will be able to vote for their favourite beauty spot and we’ll make sure the winning location gets the recognition it deserves, so even more people know about it and can enjoy it.

How you can get in touch:

Email: bigspringclean@northtyneside.gov.uk Phone: Kathryn Waugh on (0191) 643 7276 Write: Kathryn Waugh, Big Spring Clean, North Tyneside Council, Clean Neighbourhoods, Quadrant West, Silverlink North, Cobalt Business Park, North Tyneside, NE27 0BY.

a difference You can make

Share your skills and become part of our team

The Alzheimer’s Society, in partnership with the council and NHS North of Tyne, is launching a Dementia Adviser Service. The aim of the new service is to provide quality information for people with dementia, their carers and families.

However, we need volunteers to play a key role in

No special qualifications or experience are needed

service. If you are dedicated, this could be the

support from the Alzheimer’s Society – the

supporting dementia advisers to deliver the perfect opportunity for you.

700,000 people have dementia in the UK – and

the number is set to rise to one million by 2025.

Share your skills, develop new ones and make a difference to the lives of others.

and you will receive a full induction, training and

country’s largest dementia charity.

For more information, contact the Alzheimer’s Society on (0191) 257 1245.

Show will hit the roads again

More than 1,000 people have visited a roadshow offering advice and support on how to deal with anti-social behaviour. The Respect roadshow was held at the Killingworth Centre;The Forum Shopping Centre,Wallsend, and the Beacon Centre, North Shields.

It was run by the council and supported by partner organisations including Northumbria Police,Tyne and Wear Fire and Rescue, N2L (Never too Late), Age Concern,Victim Support, Citizens Advice Bureau, Sub 21 and North Tyneside Primary Care Trust. As well as receiving help and advice, around 200 people also completed survey forms. Eighty per cent said they would report anti-social behaviour if they saw it.

And when asked what the council could do to improve the way in which it tackles anti-social behaviour, most residents suggested more CCTV, followed by more facilities for young people.

Fifteen residents also expressed an interest in joining a Respect group that works closely with the council’s Safer Estates Team in reviewing procedures on tackling anti-social behaviour. Safer estates manager Colin Boxshall said:“The Respect roadshow provides the council and its partners with an opportunity to find out people’s concerns and then offer the support they might need.

“We’ve had some very positive feedback and plan to continue the roadshow throughout 2010.”

The council has signed-up to the government's Respect agenda, which commits the authority to doing all it can to provide good services to tackle anti-social behaviour and create a culture of respect. The Safer Estates Team's partnership with Northumbria Police has led to a series of positive effects within local communities. These include fewer people wanting housing transfers because of anti-social behaviour and increased residents' confidence in the council and police to take action against troublemakers. Statistics show NorthTyneside is currently the safest place to live in Tyne and Wear. Providing advice: The Respect roadshow at The Forum in Wallsend.

Northumbria Police Double honour for area command

North Tyneside area command has picked up two awards from Northumbria Police chief constable Mike Craik.

Area command staff were presented with the Chief Constable’s Special Award for Continuous Outstanding Performance and PC Paul Athey, neighbourhood beat manager for Tynemouth, received the Community Police Officer of the Year award. Chief Supt Gary Calvert said:“I’m delighted the hard work of all our staff has been recognised by our chief constable. “These awards show we’re doing a good job for all our residents, visitors and businesses across the borough – and that’s the best news of all. “This double honour means we will be spurred on to keep driving down crime and improving public satisfaction over the coming months.” From April to December 2009, compared to the same period in 2008, total crime was down by 31 per cent – with 3,069 fewer victims.Vehicle crime halved and violent crime was down by 26 per cent.

widening horizons • February 2010

Well deserved: PC Paul Athey receives his award from chief constable Mike Craik. Police Authority member Cllr Tom Foster looks on.

Crime packs spread the message Police are spreading the crime prevention message as a scheme to cut break-ins is extended. In recent months, Home Office ‘secure your home’ packs have been delivered to burglary victims but now police are also visiting nearby householders to pass on the message. Although the number of house burglaries is continuing to fall in the borough – down by 41 per cent between April and December 2009, compared to the same period in 2008 –

officers realise it is a very distressing crime. The packs contain crime prevention advice, information on Neighbourhood Watch schemes and vouchers for DIY stores – allowing people to upgrade their security at a discounted rate. Det Chief Insp Mick Paterson said:“Officers will be distributing the home security packs to nearby homeowners while carrying out house-tohouse enquiries after a crime.”

local news Pupils bury time capsules

Children from three schools in Wallsend have buried time capsules beneath the new North Tyneside area command headquarters.

Pupils from Hardrian Park First School, Holy Cross RC Primary and Battle Hill Primary each buried a box containing items identifying their school and the children’s interests. When the time capsules are eventually dug up, police hope it will give future generations an insight into the school work of local children. The site at Middle Engine Lane is being built by Miller Construction (UK) Ltd and staff from Northumbria

Police are due to move into the new station at the end of 2010. All the schools are near neighbours to the new station and have been able to see the site change from a bare field as the building takes shape. Insp Sean Ferguson, of North Tyneside area command, said:“It’s great to involve local children in our new station.We’re pleased they all wanted to bury the time capsules.” Cllr George Westwater, cabinet member for Children,Young People and Learning, said:“This is a wonderful opportunity for our schools and Northumbria Police to work together in a very positive way.”

Youngsters stand out Officers from the Wallsend neighbourhood policing team have visited local schools as part of a road safety initiative. Community support officer Paul Mawson and PCs Neil Cowen and Tom Spencer spoke to children at Redesdale and Jubilee primary schools and handed out high visibility vests to pupils in Year One and Two. The vests are worn during the dark mornings and evenings – making the children more visible to drivers. Certificates are handed out to all the pupils who wear the vests on a regular basis.

Residents’ meeting

A residents’ meeting will take place at the Town Hall,Wallsend at 6.30pm on Monday, February 22.

The meeting will allow people who live in The Groves to talk to police about local issues. Council staff and representatives from the Home Group will also be present.

Move to cut purse thefts Police in Whitley Bay have been working with charity stores to prevent shoppers having their purses stolen.

Thieves have struck across the borough and shoppers who buy goods from charity shops have been among the victims. To tackle the problem, officers have been handing out free purse lanyards at charity stores in the town. Customers clip their purse to their bag in a bid to foil thieves.

Neighbourhood officers in Whitley Bay have also set up an early warning system so charity shops can alert police and nearby stores if they see someone acting suspiciously.

On the right lines

Neighbourhood beat manager PC Guy Morgan said:“I would like to remind people to remain vigilant and ensure their purse is kept safe at all times.

Police are on the right track to tackle youth disorder and underage drinking at the Stephenson Railway Museum in North Shields.

“Railways are not safe places for people to wander around, particularly children who have been drinking alcohol,” he said.“Trespassers could face a fine of up to £1,000.”

“Keep your purse in a secure and closed handbag, don’t leave it on top of an open bag, which can be an open invitation to a thief. If possible, use a lanyard, they really do help prevent crime.”

Officers from the neighbourhood policing team were called in after concerns that underage youths were gathering in the area and drinking alcohol.

The volunteer staff at the museum have been advising officers about safety issues around trains and have agreed to improve warning signs and access to the railway.

Crime prevention: PC Morgan gives a lanyard to shopper Agnes Gray. Michelle Neasham, manager of the John Kennedy charity shop, looks on.

2626

Neighbourhood sergeant Adrian Smiles said the team had carried out extra patrols and visited local off-licences to remind shopkeepers not to sell alcohol to under-18s.

widening horizons • February 2010

Northumbria Police local news

Rhymes take on crimes Students in Wallsend have been challenged to show the pen is mightier than the sword.

Officers from the local neighbourhood policing team asked pupils at Burnside Business and Enterprise College and Churchill Community College to produce a poem, song, rap or rhyme. PC John Tierney said:“We asked children to put down on paper their thoughts about crime and the consequences and how it affects other people. “The results show that young people do care a great deal about their communities and realise the criminal behaviour of a few can cause great upset for many in their neighbourhood.”

John Akinropo, the Young Mayor of North Tyneside, welcomed the initiative.

“The work that police officers are doing at both colleges is achieving real results and making a big impression on us, as young people,” said John, 16, who attends Burnside. Housing provider Home Group has supported the scheme by providing prizes and producing a magazine of the creative writing. A spokesperson for Home Group said: “We are delighted to support this scheme.We recognise prevention is a key strategy, along with rehabilitation and enforcement, in tackling anti-social behaviour.” Winning words: Winners Jack Lee, from Churchill, and Collette Kirtley, from Burnside, with their TV sets. Supt Andy McDyer, Lesley Crinson, from Homegroup, and some of the runners-up look on.

Cash scheme benefits young citizens Northumbria Police is supporting a Longbenton school’s young citizen award. £4,000 was made available through the government’s Community Cashback Scheme, which earmarks cash seized from criminals to fund community projects. The money is being used to promote good citizenship for children at St Stephen’s RC Primary. At the end of the project, students will graduate as ‘Young Citizens’. Officers from Killingworth neighbourhood policing team are regular visitors to the school and take part in citizenship lessons to discuss anti-social behaviour issues with the children. Insp Paul Young said:“This is a worthwhile scheme that supports learning about important issues for young people. “The children also take part in a range of practical tasks – from litter sweeps and graffiti remoal to supporting a local charity and becoming a junior first aider.” Headteacher Stephen Fallon said: “We are delighted the Community Cashback initiative allows us to tackle issues with our youngsters that will have an impact on their community.”

Tackling drink-related disorder in Whitley Bay Measures aimed at improving night-time safety in Whitley Bay town centre were introduced during Christmas and New Year.

North Tyneside Strategic Partnership (NTSP) received £30,000 from the Home Office’s alcohol strategy unit for the project. The initiative was introduced following residents concerns about anti-social behaviour and violence caused by drunkenness in the town centre. It included: ●

●

Three taxi marshals operated at the designated taxi rank on South Parade.Two marshals also operated at the rank on Front Street, Tynemouth, at the request of taxi operators. Thousands of polycarbonate drinking glasses were distributed to licensed premises on South and East Parade. Unlike cheaper plastic glasses, they feel like real glass but don’t shatter into dangerous shards.

●

A media van displayed digital messages that promoted safe drinking and backed the regional police campaign, "Short word, long sentence "to raise awareness of the issue of rape and promote personal safety.

‘Before and after’ interviews with residents, businesses and visitors will help the partnership assess its impact and decide whether any elements should be continued. Elected mayor Linda Arkley, who is also chair of the NTSP, said:“I want Whitley Bay to regain its reputation for family-friendly fun. “We launched this initiative because of concerns about drink-related disorder in the town centre.We will be looking closely at its impact and then exploring whether all or part of the project should continue in the future.”

Door supervisors wore high visibility armbands so that they were more easily identifiable.

widening horizons • February 2010

Chief Supt Gary Calvert, North Tyneside Area Commander, said: "All partner agencies are working to promote public safety and to reinforce the message that Whitley Bay is a safe place to live in and visit. “This initiative shows that we listen to the concerns of residents and respond to the issues they raise." North Tyneside Strategic Partnership includes representatives from the council, Northumbria Police, North Tyneside Primary Care Trust, learning organisations, and the voluntary and community sector.

See p54 for the latest on the NTSP

Safety drive: Cllr Glynis Barrie with representatives from some of the groups involved in the scheme.

New powers to seize alcohol on beach A new order will enable police to tackle alcohol-related anti-social behaviour on Cullercoats beach before it occurs. Through the new Designated Public Place Order, police can tell people to stop drinking in the area or confiscate containers holding – or believed to hold – alcohol. People who fail to comply could receive a £50 fixed penalty notice, a fine of up to £500 or be arrested. The introduction of the order follows a 1,200-name petition by residents, which was prompted by public disorder on the beach in May 2008.

engaging in or likely to engage in anti-social behaviour.” Whitley Bay Neighbourhood Inspector Jim Gray said: "These new powers are a welcome addition to the existing measures we already use to tackle beach-based alcohol disorder. "Reducing alcohol-related crime and disorder in the North Tyneside seafront areas is a policing priority, particularly during the summer when we increase patrols in these areas. “With the new order now in place, we feel people will be reassured and feel safer."

Designated Public Place Orders are already in place in North Tyneside’s parks, cemeteries, playgrounds, public open spaces and other areas identified as prone to alcohol-related anti-social behaviour. Cllr Glynis Barrie, cabinet member for Community Services and Safer Neighbourhoods, said:“These orders have proven to be a useful tool for the police in locations right across the borough. “They give police the power to seize alcohol, nipping in the bud any potential incident of anti-social behaviour before it even starts. “However, it’s important to stress this order will not affect law-abiding residents who may wish to enjoy a drink on the beach.The power will only be used by police if the person is

Public safety: Cllr Barrie and PC Alan Mooring with signs publicising the new order.

Steve Ratcliffe, of Cullercoats Harbour User Group, said: "The consumption of alcohol on Cullercoats beach is incompatible with the primary use of the area, that of leisure, family use and the fishing that operates out of the harbour. “The new measure will further enable the police to carry out their duties in keeping Cullercoats the peaceful place that it is."

Audit Committee independent members required

North Tyneside Council has set up a new Audit Committee. The role of the committee is to give independent assurance on the council’s arrangements for risk management, internal control, and financial governance (including preparation of the statutory accounts).

The Audit Committee will comprise seven councillors, and two independent members who will fulfil the important roles of chair and deputy chair of the committee.

The independent members are not elected and are appointed by the council from the local community.The Audit Committee is currently scheduled to meet four times a year (in March, May, September and November) to deal with set items of business but will also meet on an ad-hoc basis to consider any additional business as it arises.

To be considered for one of these positions, you must be experienced in matters of an audit nature. You will also be skilled in risk management, performance management and financial governance, preferably within a large or public sector organisation.

You will be able to demonstrate probity and the highest level of integrity in your conduct. You must live or work in the North Tyneside area and have knowledge of the locality and its communities. Applications cannot be considered from anyone who:

• is a local authority officer or member • has been a member or officer of the council within the last five years • is a relative or a close friend of a member or officer of the council, or where any other potential conflict of interest would arise

The work will be challenging, innovative and provides a real opportunity for you to make an active contribution to our excellent corporate governance.

If you feel you have the experience and personal qualities to undertake this role, an application form and information pack are available from the Strategic Director of Finance and Resources, North Tyneside Council, Quadrant, Cobalt Business Park, The Silverlink North, North Tyneside, NE27 0BY, or by contacting Allison Mitchell (Senior Manager: Internal Assurance & Risk Management) on (0191) 643 5720. Interviews will be held during April.

widening horizons • February 2010

horizons widening

Wallsend Pool Have your say - prizes to be won

A new swimming pool is currently being built at Burnside College in Wallsend and is due to open in July.

The design of the new Wallsend Pool is based on the award-winning Lakeside Centre in Killingworth and will include a 25-metre pool, a learner pool and a Contours gym.

Contours is a fitness and wellbeing package which is excellent value for money and gives you unlimited access to all of the council’s gyms, health suites, exercise classes and swimming pools. Experienced staff are always on hand to help you improve your fitness, lose weight and feel more confident.

When completed, the pool and gym will be open throughout the day – seven days a week.

Current facilities at Burnside include a six-court sports hall, synthetic football pitch, tennis and basketball courts and a dance studio.These are open from 6.30pm to 10pm (weekdays) and 9am to 5pm (weekends).

As the new pool nears completion, we would like your help in determining what sessions we need to provide, and when, by filling in the questionnaire on the following pages.

Every entry will receive a one-day FREE pass to any of the council Contours facilities (age restriction applies - 14 and over).

Prize Draw

All entries will also be entered into a prize draw – with three great prizes:

• 1st prize – one year FREE Contours membership. • 2nd prize – six months FREE Contours membership. • 3rd prize – three months FREE Contours membership. You can also fill in the questionnaire online at: www.northtyneside.gov.uk go to leisure and culture, and then contours.

Closing date for entries is Monday, March 15.

If entering by post, please return your questionnaire to: Sport and Leisure @ Burnside, St Peter’s Road, Wallsend NE28 7LQ

You can also drop your entry in during the Burnside opening times – 6.30pm to 10pm on weekdays and 9am to 5pm at weekends (term time only).

Terms and conditions

Only one entry per person. Entrants must be 14 or older. Entrants must fill in their contact details to receive their one-day free pass.The one-day free pass must be collected by the person entering the draw (ID will be required). Contact details will not be passed on to any third parties. Entries must reach us by closing date.

Development of Wallsend Pool

We would like to gather your views on several aspects relating to the development of Wallsend Pool so that the new facility meets the needs of its customers.

Please spare a few minutes to complete this short questionnaire. Return your completed questionnaire, by post, to Sport and Leisure @ Burnside, St Peters Road,Wallsend, NE28 7LQ by March 15.

Section A - Activities Q1

Do you or any member of your household have an Ease Card? Yes

Please indicate which of the following you are interested in and when you would like to participate? (Please tick as many as apply).

Lane swimming Parent & toddler sessions Adult swimming sessions Adult swimming lessons Junior activities Inflatable fun Ante natal classes Aqua aerobic classes Pool parties General swimming Gym Exercise classes None Q3

Yes weekday morning

Yes weekday afternoon

Yes weekday evening

Yes weekend morning

Yes weekend afternoon

Yes weekday evening

Not required

Please indicate whether or not you would like 'single sex' sessions as part of the swimming pool programme? Yes

Do you currently use a Contours gym that is provided by North Tyneside Council?

As part of the development of Wallsend Pool, the new facility will host a new Contours gym. Are you likely to use the new gym at Wallsend Pool? (Please tick one box only).

Yes

Go to Q6

Go to Q7

Don't know

Go to Q7

Are you likely to use the swimming pool at Wallsend Pool after using the new gym? (Please tick one box only).

Yes

Don't know

Please indicate which of the following exercise classes you would be likely to attend at Wallsend Pool? (Please tick as many as apply).

BLT (Bums, Legs & Tums) - toning specific muscle groups while burning calories at the same time Body pump - classes using weights and bars to improve muscle strength Boxercise - an exercise routine combining swift aerobics moves with the strength and skill of boxing Core stability training (stomach & back toning) - use stability balls to help tone and firm the body Energy cycle - a high energy class to music, burning fat and increasing fitness levels

widening horizons â&#x20AC;˘ February 2010

Nifty fifties - a low impact aerobics class for the 'older' person within a fun environment Pilates - this class aims to develop breathing and relaxation through slow but strong movements Salsacise - fun exercise using salsa dance Steps - a combination of aerobic and co-ordination training using a step Total Body - exercise using body bars and restraining bands with an aerobics session to help burn fat Yoga - excellent for developing strength, posture and breathing Junior dance classes Junior exercise classes Other (please indicate in the box below)

Section B - Demographics Q8

Are you...?

Please indicate which age range you fall into?

Q10

Male

Female

Under 14 years 14 - 16 years 17 - 24 years 25 - 34 years

35 - 44 years 45 - 54 years 55 - 64 years 65 - 74 years

75 + years

Please indicate which of the following best describes your ethnic origin? (Please tick one box only).

British White other White Irish Chinese Black / black British African

Mixed white and black African Mixed other Asian Pakistani Asian other Other ethnic background

Section C - Further Engagement Q11

As part of the development of Wallsend Pool, we may want to involve the community further. Would you be interested in being part of a user group for Wallsend Pool? Yes

If you would like to receive a one-day free pass and be entered into our prize draw, please enter your details below. Name: Address: Postcode: Telephone number: Email:

Thank you for taking the time to complete this questionnaire. Please return your completed questionnaire to Sport and Leisure @ Burnside, St Peterâ&#x20AC;&#x2122;s Road,Wallsend, NE28 7LQ.

Rebecca is a fine role model

A young woman from North Tyneside has overcome drink, drugs and homelessness to become one of the brightest students in the country.

Rebecca Craig, 20, was awarded third place in the Student of the Year Awards, which highlight outstanding achievements of learners across England and Wales. A few weeks before, Rebecca, who lives in Wallsend, also picked up the individual learner of the year award at the North Tyneside Adult Learner Awards. “I see the future as full of possibilities and I’m pleased to be a positive role model for other young people who may be suffering similar experiences to my own,” she said.

Rebecca is currently completing a level two teaching assistant course and plans to become a qualified teacher. She discovered she could do the Tyne Met College course part-time through a programme at Howdon Children’s Centre.

“The tutors at Tyne Met have helped me every step of the way, providing advice, guidance and support to ensure that any personal difficulties didn’t overshadow my ability to achieve what I want,” she said. Rebecca became homeless at 15 but it did not stop her attending sixth form every day. “Most of the time I kept my belongings in a bag, went to college during the day and worked evenings and weekends in Newcastle.

“I usually found somewhere in the train station or I just walked the streets before it was time to go to sixth form again.” Rebecca gradually fell behind with her studies, left sixth form and moved into a hostel. She began using alcohol and drugs as a way to cope. Eventually, she decided to turn her life around – moving into temporary council accommodation with her younger brother in Wallsend. “I worked really hard to make sure the authorities knew why I was the best guardian for him and we were able to move into our own flat later that year,” she said. “After gaining nine GCSEs, he is now studying four A-levels – something I’m convinced he wouldn’t have done if I hadn’t been on hand to support him.” Jon Vincent, principal of Tyne Met College, praised Rebecca’s achievements, adding:“She has displayed a maturity beyond her years, characteristics that will make her a strong asset to the teaching profession.” Award winner: Rebecca Craig.

widening horizons • February 2010

Carl’s new role

The council has created a new role to help develop one of the borough’s regeneration projects. Carl McClean has been appointed Wallsend Parks manager to oversee the continuing improvement of the town’s green spaces.

Carl will be organising events and working with the local community as well as handling management and maintenance issues. He said:“Residents have really strong ideas about what they would like and it’s now up to me and my team to deliver.” Wallsend Parks include Prince Road Arboretum, Richardson Dees Park and the Civic Hall grounds. Regeneration plans have been drawn up to restore the sites to their original beauty and provide modern facilities. Meanwhile, the Rising Sun Country Park is staging a series of spring events – ranging from cycling to cooking.

Times: 9.30am to 12.30. Children must be accompanied by an adult (no more than three children to one adult). Pre-booking essential. If you would like to loan a bike, call (0191) 643 2115.

Spring visit to Rising Sun Farm

(March 16) – Enjoy a talk by the farm manager on the pigs, sheep and lambs. Meet at the farm for a 6pm start. Directions available from the Rising Sun reception (0191643 2241). No booking necessary. No charge, although a £1 donation to the Friends of the Rising Sun would be appreciated.

Campfire cooking (March 23) – Join

staff in the Celtic Village to prepare and cook soup over an open fire and enjoy an informal get-together. Please wear suitable outdoor clothing. 11am to 1pm. £1.50, pre-booking essential.

Rising Sun Country Park is the proud holder of a Green Flag award, recognising it as one of the best green spaces in the country.

If you would like to vote for the park in a competition to find the best 10 parks in the country, visit: www.keepbritaintidy.org/greenflag and key ‘green flag top 10’ into the search section at the top.

For more details on any of the above events, please ring the Rising Sun reception on (0191) 643 2241 or visit the council website – www.northtyneside.gov.uk

On your bike (February 27, March 6 and March 13) – Take part in a fun double bill that includes basic bike maintenance and a bicycle treasure hunt. Cost is £1.50 per child per session or £4 for the whole course. Having fun: Youngsters at the Rising Sun. Inset: Carl McClean.

Primary Care Trusts are the local part of your such as those provided by GPs, district nurses,

More choice with the NHS Patients in North Tyneside are being reminded of their right to choice when using health services.

them, more information about health services available when they are unwell or injured, and the right to choose when and where they have hospital treatment – depending on where the treatment is offered – when referred by their GP.

As people lead increasingly busy lives, the NHS is working to offer more choice and flexibility around the services available.

The right to make choices about health care, and to obtain information to help exercise that choice, is one of the key pledges in the recently published NHS Constitution.

Patients now have greater choice than ever before, including more flexibility to see their GP at a time convenient to

Dr Mike Guy (right) medical director of NHS North of Tyne, working on behalf of North Tyneside Primary Care Trust,

said:“Choice is really good news for patients.

“It gives people greater flexibility and the benefits for patients mean that they can fit their healthcare needs around transport, work, holidays, childcare or any other commitment they might have.” Find out more about choice at www.nhs.uk/choices, or ask your GP.

Plea to ‘at ri Residents in North Tyneside who fall into the ‘at risk’ groups for swine and seasonal flu are being urged to have their immunisations.

Peace of mind: Sister Sue Elliott, of the Wellway Surgery, with Julia Young and her daughter Olivia.

widening horizons • December 2009

The ‘at risk’ groups include those with long-term health conditions such as asthma or diabetes, pregnant women, household contacts of people with weakened immune systems, frontline health and social care staff, and children under five.

NHS and run community healthcare services, health visitors and specialist therapists.

More dentists recruited

sk’ groups

Julia Young, flu director for NHS North of Tyne, working on behalf of North Tyneside PCT, said:“I can’t stress enough the importance of having both vaccines – they can save the lives for those people who are in the ‘at risk’ groups and therefore may be more severely affected by swine and seasonal flu.”

Julia and her year-old daughter Olivia were both vaccinated against swine flu at their local GP practice as they fall into the groups of people most likely to be hospitalised because of the illness.

Extensive investment in NHS dental services will make it easier for North Tyneside residents to see a local dentist.

NHS Direct (0845 46 47) can tell you which dentists are taking on new NHS patients in your area.They will let you know which dentists have spaces and how to register.

The primary care trust is currently recruiting more dentists to practices across the borough.

If you are experiencing severe dental pain outside normal working hours, please contact the out-of-hours dental service on 0845 608 0324.

Jeff Goldthorpe, head of dentistry for NHS North of Tyne, working on behalf of North Tyneside PCT, said:“By recruiting new dentists to the areas identified as being most in need, we will make it easier for local people to see a dentist when they need to.”

For information about NHS dental payment charges, visit the NHS Choices website – www.nhs.uk – and search for ‘dental costs’.

Your NHS number

Residents are being advised to familiarise yourselves with their NHS number. Everyone who is registered with the NHS in England and Wales has their own unique NHS number, which helps healthcare staff to find your health record. The new-style 10-digit NHS number has replaced the old NHS number and was created to help make it easier for patients to be uniquely identified across the NHS. Anyone born in England or Wales who has registered with a GP practice will have an NHS number.To find out your NHS number, you can contact your GP practice and ask them to look it up. If you are not registered with a GP, contact the North East Family Health Services Agency on (0191) 219 6200 or visit: www.nefhsa.nhs.uk

a real choice Charity provides

For some women, finding out they’re pregnant can be a very difficult time. You may be feeling confused, alone, unsure what to do or just scared.

Choices is a registered charity, based

in Whitley Bay, that provides free

confidential advice on pregnancy issues. Its aim is to support women, their

partners and families when facing a

crisis relating to pregnancy, whether

that is due to an unplanned pregnancy,

miscarriage, baby loss or post-

It can be difficult to think clearly but it’s

termination trauma.

to someone about your situation

Trained advisors offer unconditional

decisions.

clinical atmosphere.

important that you talk in confidence

before attempting to make any

support in a friendly, relaxed and non-

They can also provide help and support to ‘dads and lads’, who sometimes feel excluded or left out from things.They may have questions they need answering. The advisors at Choices can: • Provide counselling that will enable you to discover more clearly how you feel about your situation. • Give accurate information about the various options available, so you can make an informed choice. • Help you plan for the future. • Provide ongoing support – as and when you need it. The charity also provides a free pregnancy testing service and help with baby equipment. Choices Pregnancy Advice Centre is situated at 103-107 Whitley Road, Whitley Bay. You can call in – either by yourself or with your partner or a friend – during the drop-in sessions on alternate Mondays (9.30 to 10.30am);Wednesday (4.30 to 6.30pm) or alternate Saturdays (10 to 11am). (Please phone to confirm opening times or to make an appointment) Phone: (0191) 252 2020 or 07518 596 939 Email: enquiries@choicespregnancy.org.uk Website: www.choicespregnancy.org.uk

widening horizons • February 2010

New factsheets provide practical help A set of handy factsheets have been developed for parents of disabled children, packed with information on local services that offer practical help for children and young people with a disability.

To receive a set of the factsheets, contact the North Tyneside Family Information Service on 0845 2000 108, or email fis@northtyneside.gov.uk.

The factsheets have been developed in partnership with the North Tyneside Learning Disabilities Federation, parents, carers and professionals. The A5-size packs are aimed at parents, carers and families of children and young people who may need additional support because of special or other additional needs, including both diagnosed and undiagnosed conditions, disability or impairment. They cover the themes of health; leisure; daily living and education, and the information is presented in a clear and easy-to-read way.

They can also be downloaded from the council website at: www.northtyneside.gov.uk

Parents of disabled children in North Tyneside have given a vote of confidence to the services being provided locally for their families. North Tyneside and Northumberland are joint second in the country for parental satisfaction of services for disabled children. The findings come in a report issued by the Department for Children, Schools and Families. Meanwhile, North Tyneside has been identified as an area of good practice in the Lamb Inquiry report on Special Educational Needs and parental confidence.

The borough has been working closely with disabled children and their families to deliver improved care services and activities.

In partnership with Sunderland City Council, it has also worked with schools and parents to improve parental confidence in the Special Educational Needs system.

Familiar faces in local

If you take a look around the borough over the next few weeks, you’ll see a new stop smoking campaign involving local people from North Tyneside. And if you shop at Boundary Mill in Shiremoor, some of the faces on the adverts could well be familiar!

In response to research with residents, the new campaign highlights real people telling their stories about how they have taken the difficult challenge to give up smoking.

“I’m also getting a longer sleep in the

morning as I don’t feel the need to get

Michelle Barron had previously given

up smoking about three years ago for a

up and grab a cigarette,” she said.“I feel

few months but this time found it much

pleased I kept trying to stop. If you

support of her colleagues.

right for you to stop too.”

Louise Henderson has a young child

cleaner and healthier and I’m so

smoke, you will know when the time is

easier to stop smoking through the

and didn’t want him to grow up and

Anne Baitey is another person who

copy her smoking habit. A friend at

that she has successfully given up.

service. She now feels the benefits of

loves not being a slave to smoking now

Anne’s health, as well as her finances,

was suffering as a result of smoking and she says everything now tastes and

work recommended the Stop Smoking more money in her pocket and can

taste and smell things far better.

smells better. She believes if she can

stop smoking then anyone can!

The Boundary Mill staff, who received support from the NHS Stop Smoking Service, were delighted to get involved in the campaign and share their stories with others who may want to give up smoking this year. The group decided to stop smoking in October 2009 and after the fifth week all those who continued with the programme had stopped smoking – an excellent achievement. Although the seven work in the same store, they all had their own personal reasons for giving up. Janet Smith started smoking at the age of 12 as she wanted to be cool, just like her mates. Now 28 years later, she says she feels free from cigarettes and doesn’t feel tied to them anymore.

widening horizons • February 2010

Feeling good: The magnificent seven from Boundary Mill.

places

Melanie Marvell wanted to give up smoking for health reasons and is now able to walk better and breathe much easier within a matter of months of giving up.

The support of the group helped her to give up as she enjoyed hearing other people share their experiences.

When asked what advice she would give to others wanting to quit smoking she said:“Just do it. It does get easier and I now have more money in my pocket.”

Belinda loves the fact she no longer depends on cigarettes to get through the day. She thinks if you want to give up then you should go for it because you have nothing to lose and plenty to gain. She added:“I can still smell my perfume at the end of the day now!”

Belinda Miller is another to feel the huge financial savings in such a short space of time since she gave up smoking. She started at the age of 15 to be like her friends and to look older.

The final member of the group is Clare Neary, who had smoked for half of her life and now at the age of 30 has given up to improve her health and her bank balance. Clare feels lucky she had a Stop Smoking support group at work and would definitely recommend others thinking of giving up to contact the NHS Stop Smoking Service. “We shared some laughs and supported each other through hearing each other’s stories. Just knowing others were feeling the same helped us to achieve our target a lot quicker than we expected but we couldn’t have done it without the excellent support from Nathan and Emma at the NHS Stop Smoking Service.” Support is also available from your GP practice, pharmacy, dentist and NHS health centres.

Did you know?

With the help of NHS stop

smoking services, you are more

than FOUR times more likely to

quit for good than if you go it

alone.

There are lots of different ways you

can access FREE NHS stop smoking

support.

Drop-in sessions are running at community venues across

Newcastle, North Tyneside and

Northumberland every week, with workplace groups and

appointment-based sessions also available.

There are more stop smoking

sessions available across North

Tyneside than ever before and a

huge range of products that can be tailored to your specific

needs to help you achieve

your goal of becoming smoke free.

To find your nearest stop smoking session, contact the Newcastle and North Tyneside Stop Smoking Service on 0300 123 92 90.

Task group will review gritting procedures The council is looking at its winter gritting operations to see if improvements can be made.

“However, I believe it’s important that we should always take the opportunity to see if lessons can be learned.”

The move comes after the prolonged cold spell at the beginning of the year, which saw heavy snowfalls and freezing temperatures for more than a fortnight.

The council treats 240 miles of priority roads, which includes main bus routes, access to emergency service locations and shopping areas.

Elected mayor Linda Arkley has asked Cllr Ed Hodson, cabinet member for Environment, to set up a task group to review the council’s gritting procedures.

Once those routes are treated – and if resources allow – the council prioritises old people’s homes, areas of high footfall, roads with a steep incline and areas where it would help with refuse collections.

“It’s vitally important that we try to keep the borough connected and people moving when we have difficult weather,” she said. “I would like to thank the whole council team for their efforts, not just our gritting crews but others right across the authority who have been working hard to ensure essential services continue.

During the cold spell, the network of priority routes was treated around four times more than in previous years. Highways staff have also been carrying out daily checks on roads and footpaths to see where the prolonged icy weather has caused potholes and other problems.

How to stay safe

Look out for elderly friends and neighbours during any cold spells. Make sure they are warm enough, especially at night, and have stocks of food and medicine. Rooms used during the day should be kept at a minimum of 21C (70F) and bedrooms at a minimum of 18C (65F) when you’re asleep. Make sure your electric blanket is safe.Tests carried out by council staff last year showed a third of blankets brought in to be tested were unsafe. If possible, stay inside during a cold period if you have heart or respiratory problems. Keep active. Move around at least once an hour and don’t sit down for long periods of time.

Finding out: Elected mayor Linda Arkley sees for herself how the council’s gritting operation is going.

widening horizons • February 2010

Views sought on Silverlink proposals

There is still time for people to give views on plans to reduce congestion and improve safety at the Silverlink junction.

North Tyneside mayor Linda Arkley has urged as many people as possible to comment on the options for improvements.

The Highways Agency is developing the scheme to improve the junction of the A19 and A1058 Coast Road on behalf of the Department of Transport.

The scheme is included in an improvements programme for a start of works in December 2014.

The Highways Agency’s preferred option (blue option) is to place the A19 traffic below the Coast Road in a cutting.This would involve the construction of two bridges to carry the roundabout carriageway over the lowered A19 and a replacement bridge structure to support the A1058 across the junction.

The agency believes that it offers the best value for money, has the shortest anticipated construction period and will have the lowest impact on the environment.

The other two recommended options under consideration are the red option – which is similar to the blue option but would enclose the A19 in a tunnel underneath the Coast Road – and the brown option, which would take the A19 above the existing Coast Road flyover via a new A19 flyover.

Feedback from the public will inform the development of the scheme. Mrs Arkley said:“I’m delighted the Highways Agency has brought forward a solution to the inadequacy of the Silverlink junction, especially with the imminent opening of the second Tyne Tunnel.

“It’s important for the whole region that we have a new junction in place as soon as possible. A high quality road network is imperative if we are going to attract new investment and jobs to the North East.” A leaflet, containing details of the proposal and a Freepost questionnaire, is available by writing to Highways Agency (A19), Lateral, 8 City Walk, Leeds, LS11 9AT or by visiting www.highways.gov.uk/A19/A1058coast roadimprovement The deadline for responses is Wednesday, February 18.

Local bus services in the spotlight

A major new review of bus services in North Tyneside will make sure the network meets the needs of residents.

Nexus, which plans and promotes public transport in Tyne and Wear, is working with the council on the Accessible Network Design Project.

It is examining the routes it subsidises directly – about 10 per cent of the whole network – to see if improvements can be made.

The central question Nexus is asking is – do our buses get people where they want to go, and at the times they want to travel?

While bus services in North Tyneside are already very good in most cases, it will focus in particular on better access to hospitals and employment sites at Cobalt and Balliol, and how buses serve local communities. Residents will be asked their views in the spring, when a roadshow will visit communities to ask people’s opinions on any changes to bus services planned. You can find out more about the Accessible Network Design Project and the wider Nexus Bus Strategy at www.nexus.org.uk/busstrategy You can also email Nexus at bus.strategy@nexus.org.uk.

HOMEFINDER launched A new way of renting council or social housing in the borough has been introduced. North Tyneside Homefinder aims to

offer people more choice of housing

and make it simpler to rent a home. Rather than individuals applying for

council but also other registered social landlords and private landlords.

Homes are advertised on a new

website, www.nthomefinder.co.uk, a

telephone hotline 0845 901 1140, at

customer service centres and libraries,

and through a weekly newsletter.

housing and housing officers deciding

Cllr Ian Macaulay, cabinet member for

lets people apply directly for available

found the previous housing allocations

which home to offer, the new system

Housing, said:“We know many people

homes that are advertised.

system confusing and frustrating.

And it widens the choice of housing

“We believe North Tyneside

available by bringing together the letting of homes owned not just by the

Homefinder is much simpler and easier

to understand.

“It enables people to choose where

they want to live, and what homes they

want to be considered for, rather than

our staff making the choice for them.”

A banding system replaces the old

points-based procedure. Once

someone is registered they are placed

into one of four bands, from ‘urgent’ to

‘general’, which is based on their level of housing need.

Applicants can express their interest by

automated phone, text, in person or

online.

An offer is then made to a suitable

applicant, taking into account applicants

in the highest band and those

registered the longest with North

Tyneside Homefinder who have a

connection to the borough.

Information will be published about

each home that is let but no personal

details will be disclosed.This allows

customers to make a more informed

choice of what homes to apply for in

the future.

If you would like more information on the scheme, please contact the North

Tyneside Homefinder team on 0845

2000 102 or visit the website at

www.nthomefinder.co.uk

Checking it out: Cllr Macaulay with tenants Wilma Rudd (left) and Eileen Robson, who are members of one of the council’s service development groups.

widening horizons • February 2010

Campaign tackles the fraudsters Trading standards officers have joined forces with Age Concern to tackle fraudsters targeting vulnerable residents. Every year, more than three million people across the country become victims of ‘scammers’ – people who promote false or misleading marketing schemes. The scams range from fake lottery and prize draws to ‘miracle’ health cures and get-rich-quick investment ploys. The elderly and people with disabilities are often among those targeted.

Residents are being urged to take letters or emails that they think might be fake and drop them in special boxes located in most libraries, customer service centres or the book bus. Cllr Leslie Miller, cabinet member for Adult Social Care, said:“If someone is concerned they know a person who may be at risk, they should contact the authorities as soon as possible.” Fake schemes are just one way that vulnerable adults can be mistreated.

Other ways include physical, psychological or sexual abuse or being neglected. If you, or someone you know, has been the victim of a scam, contact Consumer Direct on 08454 04 05 06. If you believe you know someone who is a victim of abuse, phone 200 6050.

Be on your guard

Residents are being warned about approaches from companies suggesting they can help claim back council tax. The council’s Revenues and Benefits service handles the accounts for the borough’s 93,000 council taxpayers. It also deals with issues of overpayment.

Following a recent incident, it is reminding residents it would never negotiate through a third party.

Police are investigating the case of a company calling members of the public and seeking bank details on the pretence that council tax overpayments would be repaid. Cllr Nigel Clothier, cabinet member for Finance, said:“It is important that anyone who is phoned and asked to disclose personal details is on their guard and does not provide such information. “I can reassure the public that where the council needs to repay council tax, it would make an automatic reimbursement where possible. “If we do require further information, we would contact customers directly and not through any third party.” If you have a query about your council tax bill, phone 0845 2000 104 or email: team.revenue@northtyneside.gov.uk

STAND OUT FROM THE CROWD Job vacancy screening

Help with job applications

One-to-one support

Education and training

Interview coaching

Skills matching

(0191) 293 6510 www.northtyneside.gov.uk

North Tyneside Strategic Partnership

Victoria’s career is on the up Victoria Welch is climbing a new career ladder – thanks to the Start 2 Earn programme.

After considering a number of jobs, she decided to make a name for herself as the first female trainee scaffolder at Ezee Scaffolding in Benton. The 19 year-old from North Shields said:“I absolutely love the job. It’s given me opportunities I never would have thought about. “I’ve even helped to set-up the stage at the Stadium of Light for the Oasis concert, which was great. I’m so pleased I’ve found something I love doing.” After Victoria’s first meeting with Start 2 Earn, she managed to get an interview with the scaffolding company.

The staff at Working Links then managed to secure funding and support – enabling Victoria to enrol at Newcastle College and complete the necessary qualifications. She said:“I would advise anyone out of work to look into the Start 2 Earn scheme. It’s certainly helped me as I’m now in a role that isn’t just some dead-end job – it’s a career with a real future.” Ezee Scaffolding was established two years ago and has been nominated for

the prestigious Working Links Awards for its continued investment in staff and training. Neill Allan, managing director at Ezee Scaffolding, said:“Victoria has done really well.We know she has a good future ahead of her.”

Redundancy leads to new job Animal lover Peter Convery has proved redundancy can lead to a new career.

Peter, 49, from Wallsend, made contact with Start 2 Earn after being made redundant by a ceramic tile centre. When he spotted an advert for a kennel assistant at a local cat and dog shelter, Peter, who has three dogs, knew it was his ideal job.

initiative and show how much he cares about animals.

Peter, who has now started work for Newcastle Cat and Dog Shelter, said:“I’m absolutely delighted with the job and am very grateful for the support and encouragement I received through Start 2 Earn.”

Start 2 Earn helped him update his CV and write his job application so that he could highlight his knowledge and skills. His personal advisor also suggested he took some pictures of his dogs to the interview to demonstrate his

of a CAB worker

A day in the life Workers at the North Tyneside Citizens Advice Bureau provide free, confidential and independent advice on many issues, including debt, benefits and employment. This month, we look at a typical day in the life of a debt caseworker for the CAB.

8.30am – Arrive at the office and check emails, diary and catch up with paperwork or telephone messages.

9.30am – A single parent calls in to the office. She has rent and council tax arrears but payments to other creditors are up to date. I explain the importance of paying ‘priority’ creditors such as rent, council tax, gas, electricity, before paying ‘non-priority’ creditors, like bank loans and credit cards.

I then complete a financial statement with the client to establish how much available income she can offer creditors. I also contact council departments and agree a level of repayments for the rent and council tax arrears.

Letters will go out to the other ‘non-priority’ creditors, offering £1 per month.The client leaves, saying she felt so much better than when she came in.

10.30am – I enter all the details of the client on to the case management system and arrange for the letters to go out to the creditors.

11am – Start my session on the debt hotline and deal with a variety of issues, including information on statute-barred debts and what to do about a debt in Dubai under Sharia law. I also make several appointments for new clients to come in and see our debt advisors.

2pm – See existing client who returns with the details need to complete a debt relief order – a new system that is an alternative to bankruptcy. The information is entered into the Insolvency Service database and the client goes to the post office to pay the £90 fee.

Dedicated team: Some of the CAB workers who can provide free and confidential advice.

widening horizons • February 2010

3pm – See a new client who has mortgage arrears and ‘non-priority’ debts. I check if he is eligible for any of the schemes to help with mortgage arrears.We discuss the various strategies that can be used to deal with debts. He makes another appointment when we will talk about his preferred choices.

4.30pm – An existing client rings – she is worried about a letter from a creditor threatening court action unless payments are increased. I reassure her and advise her to maintain payments as agreed in her financial statement. If any court papers arrive, she must contact us immediately. The CAB offices in Bedford Street, North Shields and St Luke’s Church House,Wallsend are open Monday to Friday (10am to 3pm). Advice – 08444 991 198 Debt hotline – (0191) 270 4485

It’s not too

To take a walk in The Parks Sports Centre or have a dip in the pool at the Lakeside Centre, Tynemouth Pool or Waves!

You can take out a Contours membership from just £19.50 a month, which gives unlimited access to all of the council’s gyms, health suites and swimming pools.

Is 2010 the year you get fit and healthy?

Experienced staff are on hand in pleasant and friendly surroundings to help you improve your fitness and feel more confident.

• • • •

Contours is available at: The Lakeside Centre, Killingworth (643 4177) The Parks, North Shields (200 6364) Tynemouth Pool (643 2900) Waves,Whitley Bay (643 2600)

Just call in to your nearest centre and ask the staff for more details about getting started. It could be the best thing you do this year!

cold...

10.30am), Zumba (Fri, 5.30 to 6.30pm) Beginners Top to Toe (Thurs, 5 to 5.30pm).

The Parks – Pilates (Mon, 12.30 to 1.30pm), Pilates (Fri, 12.30 to 1.30pm), Step and Tone (Fri, 9.30 to 10.30am).

Tynemouth Pool – Aqua Box (Sun, 12.15 to 1pm).

Waves – Zumba (Tues, 10.30 to 11.30am), Beginners Top to Toe (Tues, 5 to 5.45pm). Meanwhile, if you are new to exercise, or have not exercised in a long time, the new six-week ‘introduction to exercise’ classes may be just what you’re looking for. An instructor will work with you to help improve your co-ordination and increase your fitness levels during the six weeks. Also new for 2010 are extra activities for young people at Burnside – including badminton, gymnastics, jiu-jitsu and trampoline. For more details, phone the centre on 643 2025.

Marden Bridge Sports Centre is providing separate trampoline sessions for juniors and adults on Monday evenings; skipping for juniors and circuits for adults on Thursday evenings. Phone 643 2929 for details.

Diary date: April 6 to 16 – the council’s sports centres are offering activities for young people during the school holidays. £2.90 with an Ease Card for a half-day session and £6.70 for a full day with a supervised lunch (8 to 15 years only).

Application forms are now available for this year’s North Tyneside 10K Road Race.The event, which takes place on Easter Sunday (April 4) begins at The Parks Sports Centre and takes in the borough’s stunning coastline before finishing at St Mary’s Lighthouse.

You can pick up an entry form from local sports centres, libraries and tourist information centres.You can also phone (0191) 643 7409 or email: events@northtyneside.gov.uk

New classes

2010 has seen a number of new fitness classes being introduced at the council’s leisure centres, including: Burnside – Spinning (Wed, 8 to 9pm, starts Feb 24), Spinning (Sun, 9.30 to 10.30am, starts Feb 28), Body Pump (Sun, 11am to noon), LB&T (Mon, 6 to 6.45pm), Pilates (Fri, 6.15 to 7.15pm), Zumba (Wed, 6.30 to 7.30pm).

Lakeside – Body Pump (Mon, 9.30 to 10.30am), Body Balance (Mon, 10.45 to 11.45am), Urban Bounce (Thurs, 9.30 to 10.30am), Body Balance (Fri, 9.30 to

Helping make North Tyneside

a great place to grow up

North Tyneside appointed its first Young Mayor, John Akinropo, in April 2009, and is one of only a handful of local authorities in the country to do so. John, 16, has an 18-month term of office, and works with young people, council officers and Elected Mayor Linda Arkley to represent young people’s views and help make North Tyneside a great place to grow up.

A week in the life of the Young Mayor

I spend around five hours a week on my Young Mayor duties, fitting it in around my school work – I’m doing my GCSEs this year at Burnside Business and Enterprise College in Wallsend.

Monday: I come to the council offices

to attend the monthly Cabinet meeting at 6pm.This is where the Mayor and her Cabinet colleagues, who are councillors, make important decisions about issues affecting residents. The meeting goes on for quite a long time! I tell them about the work the Young Cabinet and I have been doing with the Youth Council, with Sport North Tyneside, and with the Young Police group.

Tuesday: I meet a lady called Etta

Nichols, who is 89 and lives in North Shields. I want to talk to her about how the younger generation and older people can get along together better.

Getting along: Young Mayor John Akinropo and Etta Nichols.

widening horizons • February 2010

Wednesday: Northumbria Police

officers have been working with young people at my school, asking them to write poems about the dangers of knife crime. I am asked for my views and provide a comment to the police press officer.When I get home, I update my Twitter account - you can follow me on Twitter @NTCYoungMayor.

Thursday: I’m meeting the council’s

communications team because I’ve got some ideas about how we can communicate better with young people.We make a plan, which includes creating ‘suggestion boxes’ for schools, posters, and writing this article for Widening Horizons.

Friday: It’s been a busy week and I

love being Young Mayor but tonight I get to relax!

Talking about my generation I talked to 89 year-old Etta Nichols to hear her views on young people in North Tyneside.

What experiences do you have of young people?

You hear a lot of people my age complaining about young people but I haven’t had a problem. I think a minority may have given the rest a bad name.

Do you have grandchildren?

I have three grandchildren who live in Germany, and I love it when I see them.

What was life like when you were 16?

Older people were stricter. For example, my grandmother was a very firm woman, and she never showed me much affection. Now I always tell my grandchildren how much I love them as I know what it felt like not to be told.

What are the young people like who live near you?

At one time I was getting children going past my door being a bit of a nuisance, such as dropping litter in my hedge. But things have definitely improved.The other day I slipped on some leaves and fell outside my door, and two girls came over, helped me up and made sure I was okay. It shows the majority of young people are not as bad as they are often made out to be.

What do you think your generation dislike or fear the most about young people?

I think they fear what they hear in the media but if they got to know them, they would understand them better. I volunteer at St Thomas More High School and the students are wonderful and show me a lot of respect. Of course children can be loud, pushing and shoving each other but at the end of the day, they are just children. People shouldn’t fear them.

What kinds of things do you think would help the generations get along better?

Talking and working together would certainly help the different generations have a better understanding of each other. I also would advise volunteering in a school.We get involved in some great activities and the pupils really listen to what I have to say, especially when we discuss the things I lived through as a young girl.

Tell John!

If you’ve got an idea or suggestion you’d like to share with the Young Mayor, you can email him at youngmayor@northtyneside.gov.uk or why not follow him on Twitter @NTCYoungMayor. Look out for the Young Mayor’s suggestion boxes, which will be located in a number of the borough’s high schools from late February.

Money available for youth initiatives

The Young Cabinet and I have been given a £25,000 annual budget to spend on initiatives that will benefit local children and young people. Some of that money has already been set aside to finance work with young people across the borough but there is still money left for other projects, so I am seeking funding applications from schemes that would benefit the young community in North Tyneside. Applications can only be made for projects that will be open to a group or community and will be carefully looked at to make sure they will benefit as many young people as possible. Funding won’t be given if it would only benefit a single person.

If the application meets the criteria, and the Young Cabinet and I decide it is a worthwhile initiative, the application is passed to senior council officers for scrutiny and final approval. If you would like to apply for funding for your community project, please call the Participation Team on (0191) 643 8215 or email: Vicki.Nixon@northtyneside.gov.uk

John Akinropo Young Mayor

New routes into early years teaching A professional training programme for future primary school teachers is available in North Tyneside.

The North Tyneside 3-7 School Centred Initial Teacher Training Programme (SCITT) is a year-long programme providing a practical introduction to teaching and a professional qualification to teach children aged 3-11 years, with a specialism in early years education (aged 3-7).

The course is a partnership between the council, local schools and Northumbria University, and is based at the Langdale Centre in Wallsend. Trainees graduate with a Professional Graduate Certificate in Education

(Early Primary) with Qualified Teacher Status, plus extensive experience of primary school teaching environments.

Northumbria University validates the award of Professional Graduate Certificate in Education (PGCE).

The qualification aims to equip trainees with the knowledge, skills and understanding to become effective primary school teachers, working in particular with early years pupils.

Trainees gain a sound knowledge and understanding of the Foundation Stage Curriculum and the National Curriculum for Key Stages One and Two.

Ofsted rated the North Tyneside 3-7 SCITT as ‘outstanding’ in its 2009 evaluation.

Inspectors particularly noted ‘the outstanding quality of input from local authority early years advisers and consultants’ and that ‘trainees develop into reflective practitioners with a clear philosophy of early years education.’

Course leader Mhairi Mcgowan said:“A very high proportion of our trainees go on to secure teaching jobs shortly after completion, which clearly reflects the high standard of North Tyneside 3-7 SCITT graduates, in a highly competitive arena.” What’s special about the North Tyneside 3-7 SCITT?

An alternative mode of training for those trainees who prefer a more school-based route. ● Substantial training opportunities that offer a high quality experience in early years expertise and practice. ● Expert support from the council’s early years and education specialists. ●

Entry requirements Entrants must hold a degree from a UK university or a recognised equivalent qualification.The entrant’s previous education must provide the necessary foundation for work as a primary school teacher.

For more details: North Tyneside 3-7 SCITT Office The Langdale Centre Langdale Gardens Howdon Wallsend NE28 0HG

Tel: (0191) 643 8855 email: kate.ritchie@northtyneside.gov.uk

Widening horizons • February 2010

Keeping children safe in the home

A new initiative is helping to keep children safe from accidents in the home.

The Home Safety Pack scheme, delivered by the council in partnership with The Children’s Foundation, provides essential safety equipment and practical advice to families with children under the age of five.

The pack includes safety gates for stairs, childproof window locks, non-slip and extra-long bath mats, fireguards, childproof cupboard locks, and corner cushions for furniture with sharp edges. The full home safety package can be worth up to £140. Parents are also given advice on good safety practice and tips on how to make the home safer. Although the scheme is currently aimed at families identified by health visitors as being most at need, it may be extended during 2010.

If you have children under the age of five and think you might be eligible for the scheme, your family health visitor can make a referral on your behalf. You can also contact your local children’s centre.

Whoops is part of The Children’s Foundation and is funded by the Department for Children, Schools and Families and supported by the Royal Society for the Prevention of Accidents (RoSPA). For details of your nearest children’s centre, contact the North Tyneside Families Information Service on 0845 2000 108.

Top tips to prevent accidents

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● ● ● ●

Turn panhandles to the back of the stove and use back rings where possible Do not hold a child while you’re carrying a hot drink Keep kettles and their flexes well out of the reach of children Keep small objects such as coins or toy parts away from children Never string toys across a cot or pram

The Home Safety Pack scheme is delivered through the North Tyneside Local Safeguarding Children Board (LSCB). For more information, visit www.northtyneside.gov.uk/lscb

Fit safety gates to stairs Move furniture away from windows ● Wipe up spills to avoid slips ● ●

Following a referral, the Gatesheadbased Whoops project, working on behalf of the council, will carry out an assessment of the home, deliver and fit any equipment and ensure the work meets safety standards. The partnership also runs regular accident prevention and home safety training sessions for parents through the council’s children’s centres and trains council staff working with children and families.

North Tyneside Strategic Partnership Partners visit the North Bank

Members of North Tyneside Strategic Partnership (NTSP) have visited the North Bank of the River Tyne to see the opportunities for regeneration. Partners were keen to learn more about the potential for the area and how it could best be used to benefit both the local community and the borough as a whole. Proposals for the North Bank include a learning village with university campus; businesses focused on renewable energy; leisure facilities and housing. “The North Bank is critical to the future development of our borough,” said Linda Arkley, elected mayor and chair of NTSP. “Working in partnership means all the borough’s leading organisations are

focused on contributing to this work – not only the physical regeneration, but also the social, health and environmental aspects.” Partners toured the area before going to the Swan Hunter site to view the regeneration proposals. They also met students from Tyne Met College, and local residents who had expressed an interest in the North Bank development at a recent display at The Forum shopping centre in Wallsend. Wallsend resident Nichola Jarvis said: "The regeneration plans are welcome and I'm really glad that people who live here have had the chance to talk about them with NTSP members. “It's good that action to improve the area is going to be taken and I'm looking forward to seeing the work starting." NTSP is currently updating its vision for the borough in 2030, and its Sustainable Community Strategy for 2010-13.

Feedback from the visit to the North Bank will contribute to the wider consultation programme, which has also included an event for councillors in November, information in Widening Horizons and the local press, and information on display in eight libraries and community venues across the borough during November and December.

Contact NTSP Telephone: (0191) 643 5608 Email: ntsp@northtyneside.gov.uk www: www.ntsp-online.org.uk

NTSP brings together representatives from the council, primary care trust, police and emergency services,Tyne Met College, Jobcentre Plus, voluntary and community groups, and the private sector. Partners work together to improve the quality of life for people living and working in North Tyneside.

Left to right: Linda Arkley, elected mayor and chair of NTSP; resident Margaret Hall;Tyne Met Principal Jon Vincent; and Tyne Met students Steven Hall and James Willis view the plans for the North Bank.

widening horizons • February 2010

diversity

Staff help to celebrate

Some of North Tyneside’s largest organisations took part in ‘Celebrate Diversity Week’ – a co-ordinated series of activities to raise staff awareness of equality issues.

Among those taking part were the council, Northumbria Police, the Primary Care Trust,Tyne Met College, and Tyne and Wear Fire and Rescue Service.

Arranged via North Tyneside Strategic Partnership (NTSP), each organisation tailored the activities for their staff. Linda Arkley, elected mayor and chair of NTSP, said:“A week of activities such as this is a great way of reminding everyone in our respective organisations about our joint commitment to promoting equality and celebrating the differences between people.”

impairment, so that they can communicate more confidently,” said Diane.

discrimination on the basis of their age, gender, disability, race, religion/belief or sexual orientation.

“We were delighted to see how popular these sessions were and the feedback from those who came along was excellent.”

"It was a great idea to hold this kind of event to get people talking about the issues and hearing other viewpoints," said Kathryn Telfer, from the Children, Young People and Learning directorate. "I enjoyed taking part and found it very interesting."

Another activity at the council was a debate for staff and councillors on equality issues. More than 50 took part, representing different service areas and life experiences. The debate was intended to raise awareness of some of the complex issues relating to equalities, and how this affects the quality of life available to those known to be at risk of

This was the first event of its kind at the council and was one element of consultation for the council’s Corporate Equality Scheme for 2010-13.

Council staff had the chance to learn what it’s like to have a hearing or visual impairment. A workshop for staff and councillors to learn some Sign Language and try some of the equipment that the council supplies to residents who have sight problems was arranged, and proved so popular that a second session took place, which was also fully booked. Employees learnt the alphabet and some simple phrases in Sign Language, with that part of the session being run by Diane Murphy – a council employee who is deaf and uses Sign Language. “We wanted to give staff practical guidance on how they can help customers who have a hearing

Residents help to shape Council

Priorities identified by residents have helped shape a new Council Plan – setting out key projects and programmes for the next three years.

The plan – which covers the period 2010 to 2013 - doesn’t include everything the council does. But it sets out a number of projects that will help take the borough forward, supporting businesses and residents. And it is linked into the current budget-setting process to ensure all projects are supported financially.

All sections of the borough’s population are set to benefit from a range of programmes under six themes: ● ● ● ● ● ●

Our families and children Backing business Shaping North Tyneside Getting more for less A safer, greener, cleaner North Tyneside The regeneration of North Tyneside

Elected mayor Linda Arkley said: “Our proposals show how we can make North Tyneside a businessfriendly borough.We want to encourage and support entrepreneurs who are creating the companies and jobs of the future.”

“We want businesses to see North Tyneside as the first choice for relocation – to see the skills of our residents and the quality of life in our borough as a supporting factor to locating here.”

The business-related initiatives will include projects to promote and grant rate relief to businesses; supporting the development of more executive homes to meet the needs of highly skilled workers; measures to support retailers, including a full review of car parking policies and their impact on town centres; and the continued regeneration of Wallsend and the North Bank of the Tyne.

Many of the initiatives within the plan will help bring more investment and jobs into the borough.

widening horizons • February 2010

Boosting the borough’s tourism industry – attracting visitors not just to the coastal areas but also North Tyneside’s heritage attractions – will also be a priority.

Other priorities will improve opportunities for residents and communities, including: ●

●

Better affordable housing, including a new deposit guarantee scheme to help more people access private sector rented housing, and the Quality Housing for Older People scheme, delivering specialised housing for the elderly. More opportunities for sporting and cultural activities through the Widening Horizons For All project – a scheme that will also help tackle obesity, anti-social behaviour and crime. Improved public transport – including a vehicle brokerage pilot project and an

Plan ●

●

accessible bus network for North Tyneside in partnership with Nexus. A consistent and co-ordinated approach to street cleansing, floral displays, tree management and the maintenance of open spaces across the borough. The delivery of skills and enterprise centres, supporting the 14 to 19 age group – including youth facilities. The creation of a Learning Village, in collaboration with higher education institutes and higher skills providers, is a key part of the regeneration of North Bank of the Tyne.

“In summary,” said Mrs Arkley,“this is a coherent package of policy changes, supported by a clear financial strategy and plans that address the priorities of our residents and both the short and long-term needs of our borough.”

The council is meeting required national standards, according to an independent assessment. The Comprehensive Area Assessment – or Oneplace assessment – is a new national approach. Six independent government watchdogs considered not just how the council operates but how all public sector partners work together across the borough to meet the needs of local people. The report confirms North Tyneside is “an improving council” and highlights: ●

Services for children and young people are recognised as a continued strength and the authority is a region high performer.

●

Adult social care has also significantly improved. Strong partnership working is helping to attract new businesses to the area and contributing to the borough’s regeneration.

The report includes the council’s housing service among areas for future improvement. However, inspectors confirm there are plans in place to deliver the necessary improvements. A partnership with Kier, which began last Autumn, aims to deliver an improved repair service, and North Tyneside Homes – the council’s housing service –is investing in revised structures and key staff appointments to drive forward further improvements. The council is also encouraged to set diversity targets for all council services and to improve council processes and systems – including performance management, the quality of data and the governance of the council business. Elected mayor Linda Arkley said: “This assessment is a new approach to assessing public organisations and how they work together with partners. It is a tougher framework that sets high standards for services to the public. “We have already put plans in place to address areas of concern but will also seek to continuously improve the things we already deliver well.That is what our residents will expect from us.”

5858

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more say

Residents to get People in North Tyneside are set to have greater involvement in council-decision making.

The local authority has developed a plan to revitalise area forums – regular public meetings held across the borough.

Each forum will have its own budget to support area-based projects and will also review applications for roads and pavements improvements.

The forums will also support residents’ involvement in developing priorities for their area and enable them to monitor local performance. Cllr Pam McIntyre, cabinet member for Community Engagement, said:“As a council, we serve the residents of this borough, therefore it is essential they are given opportunities to be fully engaged in decisions that affect themselves and their families.

“The independent Residents Survey, commissioned by the council from ICM, showed only 34 per cent agreed they could influence decisions affecting their local area.That is not good enough – and is a key reason why we must invest in a new approach.

The dates and locations of the first area forum in each area are as follows:

North Shields:

Including Tynemouth, Cullercoats, Preston, Collingwood, Chirton and Riverside. March 31 – Saville Exchange, North Shields. Email:northshieldsareaforum@northtyneside.gov.uk

North West:

Including Hazlerigg, Holystone, Killingworth, Benton, Longbenton, Seaton Burn, Dudley, Forest Hall. March 2 – Lakeside Centre, Killingworth. Email: northwestareaforum@northtyneside.gov.uk

Wallsend:

Including Willington Quay, Battle Hill, Howdon, Holy Cross, Hadrian Park, Bewick Park, High Farm,Westmorland and Northumberland. March 3 – Wallsend Town Hall. Email: wallsendareaforum@northtyneside.gov.uk

Whitley Bay:

Including Monkseaton, Shiremoor, Earsdon,West Allotment,Wellfield and Backworth. March 23 – Whitley Bay Baptist Church, Park Ave,Whitley Bay. Email: whitleybayareaforum@northtyneside.gov.uk

All meetings will open at 5.30pm (refreshments) and run from 6pm to 8pm.

General enquiries – phone (0191) 643 2828 or email areaforum@northtyneside.gov.uk

“The revitalised area forums propose to give residents not only a voice to feedback their issues and concerns but also an opportunity to shape how the council spends its money on improving their area.”

Key task: The state of the borough’s roads and pavements will be among the issues discussed by the area forums.

Acorn Computer Recycling Reuse, repair and recycling centre Spares I Repairs I Sales I Upgrades Acorn Computer Recycling – a not-for-profit Community Interest Company – collects, refurbishes and repairs redundant IT equipment including monitors, cases, keyboards, mice, printers and games consoles. We ask donators to bring the original software discs if possible. As part of our commitment to the local community and the environment, we provide work placements for the unemployed, volunteers and schools and are fully regulated by the Environment Agency. Free donations of equipment are made to other community organisations and low-cost products are available to local residents, helping to close the ‘digital divide’.

Equipment from businesses big and small is particularly welcome. Collections can be made by arrangement or equipment can be delivered to either of our premises: 86A Station Rd South, Wallsend NE28 6TD (near Metro) Opening times: Monday to Saturday, 10am to 5pm Unit 11, Point Pleasant Industrial Estate, Wallsend NE28 6HA Opening times: Monday to Friday, 10am to 4pm Tel: (0191) 263 5010 (Monday to Friday) Email: info@acorncr.co.uk Visit: www.acorncr.co.uk

Drop in for family information The Families Information Service could be in your area soon. If you would like to talk about the following . . . • • • •

Choosing childcare services Finance and benefits for your family Parenting support Supporting parents of children with special needs or disabilities

• • • •

Working with children and young people Education and schools Balancing work and home life Things to do and places to go

. . . why not drop in? FIS can provide information that you, as parents, may need to support your children through to their 20th birthday.

Tuesday, February 23 (9.15am to 10.30am) The Parks Leisure Centre, North Shields.

Thursday, February 25 – (2pm to 3pm) The Lakeside Leisure Centre, Killingworth

Tuesday, March 23 – (2pm to 3.30pm) Council Offices – Quadrant, Cobalt Business Park

The FIS will be arranging more sessions.The latest details can be found on the council’s website www.northtyneside.gov.uk or you can ring the FIS.

Telephone: 0845 2000 108 Email: fis@northtyneside.gov.uk

widening horizons • February 2010

New moves will help

democratic process

The council is planning to introduce several new initiatives to engage residents and strengthen local democracy.

These include revitalising the area forum system and allowing electronic petitions to be submitted through the council’s website.

The role of the elected mayor and councillors is central to the democratic process. In North Tyneside, the elected mayor provides the overall political direction to the council.Voters also elect 60 councillors, who represent 20 wards across the borough. The mayor selects a small number of councillors to serve on the cabinet and help make key decisions that affect the borough. Councillors are the champions of their areas – helping to resolve local issues, listening to residents’ views and making sure that people’s opinions are heard at the highest levels.

The main role for the majority of councillors is to review the performance of the council and other public service providers, investigate issues of local concern, reflect residents views and make recommendations on future improvements.

For example, because of concerns raised by the public, the Overview and Scrutiny committee is planning to examine access to beaches from the perspective of wheelchair and pushchair users. The cabinet has drawn up plans to revitalise the Wallsend,Whitley Bay, North Shields and North West area forums (see page 59). The revamped forums will provide local councillors with an opportunity to meet regularly with local people to discuss local issues and to allocate a budget to projects based in their area.

Councillors offer surgeries in their wards to members of the public who want to obtain information and advice, make a complaint or enquire about council services.

The role of councillors in resolving local issues has been strengthened by the councillor “call for action” process. This allows councillors to seek the assistance of the Overview and Scrutiny committee where they feel they cannot resolve the matter themselves. Petitions are a popular method for residents to express their views and concerns to the council. The council is planning to introduce a new scheme for handling petitions.This will include the opportunity to submit electronic petitions through the council’s website. If you wish to find out more about the democratic process, please email: democraticsupport@northtyneside.gov.uk

Democratic process: The council is looking at various ways of strengthening the links between the authority and residents.

Keep it local North Tyneside Council is committed to helping small businesses.

If your company is based in the borough, you can advertise on this page – free of charge.

Just send the following details and we’ll put your entry in the next available issue: • Name of company • Brief (20 words maximum) description of your business • Phone, email or web address

Colour Code

Painting, decorating, wallpapering, coving – try Wallsend-based Paul Gardner. No job is too far.

The next issue of Widening Horizons is published on March 29. Deadline for adverts is March 5. Send your details to: steve.forshaw@northtyneside.gov.uk You can also write to Steve Forshaw at the address on page 3. (Terms and conditions available on request.)

Prestige Business Training Take an online training course in 2010. Study anytime, anywhere – IOSH, Prince2, ECDL and Business Essentials. From just £60.

Tel: 0845 190 4708 Email: enquiries@prestigebusinesstraining.co.uk

Tel: (0191) 263 5869 or 077 258 39 566

Neil Muir Gardening Services

Landscaping and gardening service, based in North Shields. Services include general garden maintenance, fencing, tree stump removal, patios, decking and driveways.

Tel: (0191) 296 5470 or 07843 995 593 Email: jobezeus3@blueyonder.co.uk

David Kerr Northumbrian Artist

WS Taylor & Sons Ltd

Funeral directors – 26A Station Road North, Forest Hall.We offer a caring and professional service. All areas covered. 24-hour service. Private rest chapels. Pre-payment plans.

Tel: (0191) 270 9677

Milton Stonebanks Photography

Original watercolours, prints, cards, china and ceramics.

Tel: (0191) 252 2976

Please note: space is allocated on a ‘first come, first served’ basis. Adverts not used in one edition will receive priority for the next.

www.davidkerr295.com

Amanda Glen Unisex Hair Studio 196a High St East,Wallsend. Specialising in cutting and colouring. Pensioners’ days – Tuesday and Wednesday.

Tel: (0191) 262 4224

Wedding, commercial and event photography. Tel: (0191) 257 7894 or 0781 408 7457 Email: mstonebanks@blueyonder.co.uk

www.miltonstonebanksphotography.co.uk

Culture Quarter - Whitley Bay

27 Marine Avenue,Whitley Bay. A not-for-profit organisation dedicated to bringing a range of artistic and cultural events to Whitley Bay and North Tyneside.Tel: (0191) 253 0466 Email: info@culturequarter.org

www.culturequarter.org

Contour Blinds

Sules

Tel: (0191) 251 3757 Email: sales@contourblinds.com www.contourblinds.com

Tel: 07830 296 689 Email: sales@sules.co.uk www.sules.co.uk

Showroom – 31-33 Claremont Crescent,Whitley Lodge,Whitley Bay. Local manufacturers of all types of blind. Domestic, commercial and trade.Top quality – best prices. Free quotations, measuring and fitting.

Sules designs and produces bespoke and limited edition ranges of elegant eye-catching jewellery, including necklaces, earrings and bracelets.

North Tyneside Council does not accept any responsibility for the businesses listed above.

widening horizons • February 2010

Forget the credit crunch and the winter blues, we’ve got two pairs of tickets for the hottest show in town! Lesley Joseph (Dorien Green from the TV hit Birds of a Feather) leads the cast in the outrageous new musical and ultimate girl’s night out, Hot Flush! Meet Myra, Sylvia, Helen and Jessica – and share in the friendships, secrets, laughs and tears of four ordinary women living extraordinary lives. Hot Flush! is at the PLAYHOUSE Whitley Bay, sponsored by the Evening Chronicle, for one night only – Friday, April 9.

Win

tickets for

Hot Flush!

Packed with new songs, Hot Flush! is more fun than joining a gym and cheaper than botox! Question: What was the name of the character Lesley Joseph played in Birds of a Feather? Entries should be marked Widening Horizons competition and sent to: Communications Team, (3rd floor right) Quadrant, Silverlink North, Cobalt Business Park, North Tyneside NE27 0BY (Please include your full address and a daytime telephone number.) Hot Flush! is on April 9 (8pm start). Tickets are £20. Group bookings are available. You can ring the box office on 0844 277 2771, visit www.playhousewhitleybay.co.uk or call in to the PLAYHOUSE on Marine Avenue – Monday to Friday (10am to 4pm), Saturday (10.30am to 2.30pm).

December’s winner

Congratulations to Nicola Strasser, of Whitley Bay, who won a family ticket to see Jack and the Beanstalk.

Terms and conditions

Closing date for entries – March 10. Open to North Tyneside residents only. One entry per person.The winners will be the first two correct entries drawn at random after the closing date and will be notified by phone. Entrants must be prepared to take part in post-competition publicity.The editor’s decision is final.

North Shields

Wallsend

Whitley Bay

Shops, parking and entertainment on your doorstep

horizons widening