PROGRAM MANAGEMENT TRAINING
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TRAINING
OBJECTIVE The course has an integrated approach which helps participants to understand the full life cycle of a program as it identifies the success factors and shows the alignment between projects in the program. The participants will understand how to structure a business case, how to initiate and plan a program, as well as monitoring the results/benefits using the PMI’s best practices of Standard of Program Management and OCG’s Management of Successful Programs (PRINCE2).
TRAINING CONTENT At the end of the course the student will be able to:
✓✓Differentiate between projects, programs and portfolios ✓✓Define the tactical and strategic benefits of a program ✓✓Understand a program structure ✓✓Manage benefits shared among projects ✓✓Define the roles and responsibilities of a program manager ✓✓Define and structure metrics for results ✓✓Identify and solve problems in allocating resources between projects within the program
✓✓Create and manage the communication plan ✓✓Identify the main causes of change to unable change control to be effected in the program
© Macrosolutions SA. All rights reserved.
2/12
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TRAINING
FACT SHEET DESCRIPTION
COURSE DURATION 16 Hours.
Course number of hours. The number of days depends on the daily number of hours dedicated in each course.
NUMBER OF PARTICIPANTS Minimum 20 students per class.
The minimum number of students suggested to ensure the training economic viability.
TARGET AUDIENCE Program managers, project team members, portfolio managers and others stakeholders interested in the program management process. REQUIREMENTS Desirable project management knowledge. LANGUAGE(S) Portuguese, English and Spanish.
The language in which the training is ministered.
LOCAL Provided by the contractor. Worldwide attendance. CLOSED CLASSES (IN COMPANY)? Yes.
Closed classes are hired by a particular organization or group. In this case all the participants are selected/ chosen by the contracting organization.
OPEN CLASSES? No.
Open classes offer public access in which the registration is done by each participant, individually.
CERTIFICATION AND PDU All training participants will receive a participation certificate with 16 PMI’s PDUs. (PMI R.E.P. activity number: Macro023)
Professional Development Units are the measuring units issued by the Project Management Institute for the credential holders. With these units the credential holders can maintain their certifications.
Š Macrosolutions SA. All rights reserved.
3/12
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TRAINING
STANDARDS AND METHODOLOGIES Project management standards and methodologies discussed and addressed in the training.
Project Management Institute (PMI)
UK Office of Government Commerce (OGC)
PMBOK Guide
PRINCE2 (Projects in Controlled Environments)
PMI Practice Standard for Estimating
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MSP (Managing Successful Programmes)
PMI Practice Standard for Earned Value Management
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M_O_R (Management of Risks)
PMI Practice Standard for Configuration Management
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P3M3 (Portfolio, Programme, and Project Management Maturity Model)
PMI Practice Standard for Risk Management
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P3O (Portfolio, Programme and Project Offices)
PMI Practice Standard for Work Breakdown Structure
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MoP (Management of Portfolios)
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PMI Practice Standard for Scheduling
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MoV (Management of Value)
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PMI Standard for Portfolio Management Scrum Alliance PMI Standard for Program Management PMI Project Manager Development Competency Framework Organizational Project Management Maturity Model (OPM3®)
Scrum Methodology
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— International Project Management Association (IPMA) ICB® IPMA Competence Baseline
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© Macrosolutions SA. All rights reserved.
4/12
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TRAINING
BASIC PROGRAM [ [
COURSE OPENING CONTEXTUALIZING PROGRAM MANAGEMENT ›› Definition of Program Management ›› Difference between Programs, Portfolios and Projects ›› Managing benefits: understanding complexity in results ›› Structuring program governance ›› PMO and program management ›› General view o PMI’s Standard Program Management
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PROGRAM LIFE CYCLE ›› Difference between program life cycle and product life cycle ›› 5 phases of the program life cycle ›› Governance and the 5 phases of the life cycle
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INITIATING A PROGRAM ›› Creating a business case for the program ›› Developing program charter ›› Authorizing constituent projects ›› Structuring executive sponsorship ›› Training the teams © Macrosolutions SA. All rights reserved.
5/12
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TRAINING BASIC PROGRAM
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PLANNING A PROGRAM ›› Defining the project management plan ›› Planning the projects of the program ›› Defining the program’s triple constraints ›› Defining program communication ›› Defining the program’s performance baseline
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EXECUTING A PROGRAM ›› Directing program execution ›› Developing program team ›› Program Quality assurance ›› Communication management ›› Program Procurement Management
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MONITORING AND CONTROLLING THE WORK PACKAGES ›› Executing integrated change control ›› Controlling allocated resources ›› Measuring benefits realization and assuring continued business justification (PRINCE2) ›› Controlling risks and contracts ›› Evaluating effectiveness of communication
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CLOSING A PROGRAM ›› Evaluating benefits realized ›› Closing a program ›› Closing contracts ›› Demobilizing
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MANAGING COMPLEXITY IN THE PROGRAM ENVIRONMENT ›› Increased complexity and risk in program management ›› Cultural differences ›› Power and politics ›› Complex negotiations
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COURSE CLOSE-OUT © Macrosolutions SA. All rights reserved.
6/12
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TRAINING
PMRANK LITE DYNAMIC ®
Reduced version of the PMRank® portfolio management workshop that is used during the trainings courses. It takes about 2 hours long. It presents a practical, direct and iterative way for the main factors involved in the transformation of strategic interests into aligned projects. Discusses aspects directly related to the strategic initiatives prioritization, the establishment of the selection criteria and the application of these criteria in a number of potential projects. © Macrosolutions SA. All rights reserved.
7/12
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TRAINING PMRANK LITE DYNAMIC
PROJECTS
STRATEGIC MAP
VISION: TO BE THE LARGEST MANUFACTURER OF SCREWS IN THE COUNTRY WITH A STRONG INTERNATIONAL PRESENCE
INCREASE REVENUE WITH THE RIGHT MIX OF PRODUCTS
IMPROVE FINANCIAL RETURNS
INCREASE INTERNATIONAL MARKET SHARE
BE A LEADER IN THE DOMESTIC MARKET
INTERNATIONALIZATION
DEVELOP INTERNATIONAL MARKETS
LEARNING AND GROWTH
CORPORATE INFORMATION
DEVELOP HUMAN RESOURCES
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INCREASE REVENUE WITH THE RIGHT MIX OF PRODUCTS
IMPROVE FINANCIAL RETURNS
INCREASE PROJECTS RESULTS
MARKET INTERNAL PROCESSES
REDUCE CUSTOMER COMPLAINTS
MONITOR CUSTOMERS' NEEDS IN OTHER COUNTRIES
VISION: TO BE THE LARGEST MANUFACTURER OF SCREWS IN THE COUNTRY WITH A STRONG INTERNATIONAL PRESENCE
OPERATIONAL EXCELLENCE FINANCE
CUSTOMER RELATIONSHIP
IMPROVE CUSTOMER SERVICE
LEARNING AND GROWTH
INTERNAL PROCESSES
STRATEGIC MAP
1
REDUCE PRODUCTION COSTS
STRATEGIC MAP
MARKET
PROJECTS
POTENTIAL FINANCE
CURRENT
BE A LEADER IN THE DOMESTIC MARKET
CUSTOMER RELATIONSHIP
REDUCE OPERATING INTERNATIONALIZATION LOSS
REDUCE PRODUCTION COSTS
REDUCE LOST-TIME ACCIDENTS
CONTROL MAINTENANCE OPERATIONAL EXCELLENCE COSTS
DEVELOP INTERNATIONAL MARKETS
INCREASE PROJECTS RESULTS
REDUCE LOST-TIME ACCIDENTS
OPTIMIZE THE PRODUCT MIX
REDUCE CUSTOMER COMPLAINTS
MONITOR CUSTOMERS' NEEDS IN OTHER COUNTRIES
REDUCE OPERATING LOSS
CONTROL MAINTENANCE COSTS
REDUCE MACHINERY PROGRAMMING TIME
STRENGTHEN INTERNAL DEVELOP HUMAN RESOURCES COMMUNICATION BETWEEN AREAS
STRENGTHEN INTERNAL COMMUNICATION BETWEEN AREAS
EVALUATION
3
PRIORITIZATION
BALANCING
REDUCE MACHINERY PROGRAMMING TIME
IMPROVE CUSTOMER SERVICE
CRITERION A
2
OPTIMIZE THE PRODUCT MIX
INCREASE INTERNATIONAL MARKET SHARE
CRITERION C CRITERION F
PRIORITIZED CRITERIA
DEVELOP INFORMATION DEVELOP INFORMATION MANAGEMENT MANAGEMENT SYSTEMS SYSTEMS
CRITERIA DEFINITION AND PRIORITIZATION CRITERION A CRITERION D CRITERION E CRITERION B CRITERION C CRITERION F CRITERION G CRITERION G
POSTPONED OR CANCELED
Features
1- Shows a fictitious company that NEEDS TO CHOOSE AN APPROPRIATE SET OF PROJECTS within an environment of limited resources. 2- Discusses the DIRECT RELATIONSHIP between the strategic direction and criteria. 3- Apply the criteria in a practical way on a set of candidate projects to determine THE MOST RELEVANT PROJECTS FOR THE STRATEGIC DIRECTION. © Macrosolutions SA. All rights reserved.
8/12
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TRAINING
ADDITIONAL DYNAMICS As part of our methodology, in this course the following dynamics will be used:
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CASE STUDIES › Ricardo Vargas and the Macrosolutions’ team have selected a relevant set of case studies and exercises that allow the participants to associate real and fictional cases the to daily work. › All case studies are appropriate to the nature of the client and the training audience.
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VIDEOS SELECTION › In order to facilitate the student learning, videos that cover various parts of movies, commercials, home videos, etc. are used in the classroom environment to fix concepts and associate technical issues with the reality of work and also to introduce new concepts. › They are short videos with direct focus on specific topics, tools and cases.
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GROUP WORK › Several studies and exercises will be proposed by the instructor in order to present a particular topic or discuss a particular approach to project management. › Throughout the training the teamwork will be encouraged and strengthened as a mean for the group to learn.
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SIMULATORS › To discuss some mathematical and statistical approaches, the instructor will perform specific mathematical simulations to estimate the expected results for the risks, schedules, costs, among others. They are computational methods that use mathematical concepts, operational research and statistics as a conceptual basis. © Macrosolutions SA. All rights reserved.
9/12
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TRAINING
EXCLUSIVE STUDENT ACCESS AREA In addition to the exclusive printed material, all participants will have access to the courseware’s electronic version, to the files of exercises and to the work done in the classroom.
Student Area’s on the website macrosolutions.com.br
The access is given through the restricted site that is available and prepared by the Macrosolutions team considering each course that we provide. This initiative is a pioneer in the educational market and also anticipates trends related to the documents’ electronic management © Macrosolutions SA. All rights reserved.
10/12
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TRAINING
REQUIRED EQUIPMENT The equipment required for the proper realization of the course is:
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HIGH RESOLUTION PROJECTOR (1024X768) SOUND SYSTEM FOR VIDEO DISPLAY INTERNET ACCESS VARIABLE ILLUMINATION INSIDE THE CLASSROOM 01 TABLE FOR EACH GROUP OF FIVE STUDENTS 01 FLIP CHART FOR EACH GROUP OF FIVE STUDENTS © Macrosolutions SA. All rights reserved.
11/12
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TRAINING
FURTHER INFORMATION For further information about this course, please contact: Phone: +55 31 3024-3003 Fax: +55 31 3024-3005 email: info@macrosolutions.com.br Š Macrosolutions SA. All rights reserved.
12/12