PROJECT QUALITY MANAGEMENT TRAINING
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TRAINING
OBJECTIVE To qualify the student to understand the vital connection between the quality management and the project success.
TRAINING CONTENT At the end of the course the student will be able to:
✓✓Understand the quality cost ✓✓Plan quality policies and standards; ✓✓Identify the quality target audience ✓✓Perform Quality Assurance ✓✓Understand and apply the ISO 21500 that concerns the quality in projects
✓✓Use the basic quality control tools in the projects ✓✓Understand and apply the configuration management process
✓✓Assess the change requests and their impact on project quality
© Macrosolutions SA. All rights reserved.
2/12
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TRAINING
FACT SHEET DESCRIPTION
COURSE DURATION 16 Hours.
Course number of hours. The number of days depends on the daily number of hours dedicated in each course.
NUMBER OF PARTICIPANTS Minimum 20 students per class.
The minimum number of students suggested to ensure the training economic viability.
TARGET AUDIENCE Project managers, project team members, sponsors and others stakeholders interested in the project management process. REQUIREMENTS Desirable basic project management knowledge. LANGUAGE(S) Portuguese, English and Spanish.
The language in which the training is ministered.
LOCAL Provided by the contractor. Worldwide attendance. CLOSED CLASSES (IN COMPANY)? Yes.
Closed classes are hired by a particular organization or group. In this case all the participants are selected/ chosen by the contracting organization.
OPEN CLASSES? No.
Open classes offer public access in which the registration is done by each participant, individually.
CERTIFICATION AND PDU All training participants will receive a participation certificate with 16 PMI’s PDUs. (PMI R.E.P. activity number: Macro009)
Professional Development Units are the measuring units issued by the Project Management Institute for the credential holders. With these units the credential holders can maintain their certifications.
Š Macrosolutions SA. All rights reserved.
3/12
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TRAINING
STANDARDS AND METHODOLOGIES Project management standards and methodologies discussed and addressed in the training.
UK Office of Government Commerce (OGC)
Project Management Institute (PMI) PMBOK Guide
PRINCE2 (Projects in Controlled Environments)
PMI Practice Standard for Estimating
MSP (Managing Successful Programmes)
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M_O_R (Management of Risks)
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P3M3 (Portfolio, Programme, and Project Management Maturity Model)
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P3O (Portfolio, Programme and Project Offices)
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PMI Practice Standard for Work Breakdown Structure
MoP (Management of Portfolios)
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PMI Practice Standard for Scheduling
MoV (Management of Value)
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PMI Practice Standard for Earned Value Management
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PMI Practice Standard for Configuration Management PMI Practice Standard for Risk Management
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PMI Standard for Portfolio Management
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PMI Standard for Program Management
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PMI Project Manager Development Competency Framework
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Organizational Project Management Maturity Model (OPM3®)
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Scrum Alliance Scrum Methodology
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International Project Management Association (IPMA) ICB® IPMA Competence Baseline
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© Macrosolutions SA. All rights reserved.
4/12
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TRAINING
BASIC PROGRAM [ [
COURSE OPENING THE QUALITY MOVEMENT ›› Qualty stories ›› The greatest quality innovators ›› Historical lessons to be applied today ›› Quality on today’s competitive environment
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QUALITY MANAGEMENT FUNDAMENTALS ›› What is quality? ›› The benefits of a quality management program ›› The cost of quality ›› The role of the project manager
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QUALITY PLANNING ›› Quality planning activities ›› “Inputs” and “Outputs” ›› Stakeholder analysis and their quality expectations ›› Quality standards ›› Tools and techniques © Macrosolutions SA. All rights reserved.
5/12
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TRAINING BASIC PROGRAM
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QUALITY ASSURANCE (QA) ›› The role of QA in the management process ›› What a Quality Plan must contain ›› The role of QA on the project’s life cycle ›› Tools and techniques
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QUALITY CONTROL ›› Collecting measurement data ›› Determining the process ›› Controlling the process variables ›› Quality Control Reports ›› Tools and techniques
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CHANGE MANAGEMENT ›› The change control process ›› Configuration management related to the project scope ›› Configuration control team
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IMPROVEMENT PROCESSES ›› Analysing collected measures ›› Evaluation and metrics ›› Variance ›› Strategies for continuous improvements
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COMMITMENT TO QUALITY ›› Leading quality initiatives ›› Quality Management in the new millenium ›› Nurturing a corporation towards quality
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ISO 21500 ›› Standard concept and approach ›› Application to the projects context ›› ISO 21500 and the PMBOK Guide ›› ISO 21500 and PRINCE2 methodology
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COURSE CLOSE-OUT © Macrosolutions SA. All rights reserved.
6/12
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TRAINING
PMCOASTER DYNAMIC ÂŽ
It is a dynamics developed to simulate the real projects environment. Divided into teams, the participants will plan and execute the construction of a functional high speed roller coaster prototype for a theme park. Students will define the work, evaluate the project feasible budget and time in order to execute it. They will do so concerning the time and costs constraints. Then, students will execute and monitor the project to demonstrate the effectiveness of the plan in adverse conditions. The approximate duration of the dynamics is 2 hours and its main objective is to show the interrelationship between the scope required, deadlines and available budget. In addition, the aspects related to the teamwork quality are directly addressed. Š Macrosolutions SA. All rights reserved.
7/12
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TRAINING PMCOASTER DYNAMIC
Features
1- Shows the direct relationship between project SCOPE, TIME and COSTS. 2- It highlights the importance of the DECISION MAKING in resource-limited settings. 3- Enables participants to understand the mechanisms directly related to the creation of the project schedule.
Š Macrosolutions SA. All rights reserved.
8/12
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TRAINING
ADDITIONAL DYNAMICS As part of our methodology, in this course the following dynamics will be used:
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CASE STUDIES › Ricardo Vargas and the Macrosolutions’ team have selected a relevant set of case studies and exercises that allow the participants to associate real and fictional cases the to daily work. › All case studies are appropriate to the nature of the client and the training audience.
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VIDEOS SELECTION › In order to facilitate the student learning, videos that cover various parts of movies, commercials, home videos, etc. are used in the classroom environment to fix concepts and associate technical issues with the reality of work and also to introduce new concepts. › They are short videos with direct focus on specific topics, tools and cases.
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GROUP WORK › Several studies and exercises will be proposed by the instructor in order to present a particular topic or discuss a particular approach to project management. › Throughout the training the teamwork will be encouraged and strengthened as a mean for the group to learn.
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LEARNING EXERCISES › During the training, students perform concepts retaining quick exercises. Usually the exercises are quick and direct and involve some kind of mathematical calculation. © Macrosolutions SA. All rights reserved.
9/12
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TRAINING
EXCLUSIVE STUDENT ACCESS AREA In addition to the exclusive printed material, all participants will have access to the courseware’s electronic version, to the files of exercises and to the work done in the classroom.
Student Area’s on the website macrosolutions.com.br
The access is given through the restricted site that is available and prepared by the Macrosolutions team considering each course that we provide. This initiative is a pioneer in the educational market and also anticipates trends related to the documents’ electronic management © Macrosolutions SA. All rights reserved.
10/12
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TRAINING
REQUIRED EQUIPMENT The equipment required for the proper realization of the course is:
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HIGH RESOLUTION PROJECTOR (1024X768) SOUND SYSTEM FOR VIDEO DISPLAY INTERNET ACCESS VARIABLE ILLUMINATION INSIDE THE CLASSROOM 01 TABLE FOR EACH GROUP OF FIVE STUDENTS 01 FLIP CHART FOR EACH GROUP OF FIVE STUDENTS © Macrosolutions SA. All rights reserved.
11/12
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TRAINING
FURTHER INFORMATION For further information about this course, please contact: Phone: +55 31 3024-3003 Fax: +55 31 3024-3005 email: info@macrosolutions.com.br Š Macrosolutions SA. All rights reserved.
12/12