PROJECT HUMAN RESOURCE MANAGEMENT AND PROJECT LEADERSHIP TRAINING
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TRAINING
OBJECTIVE To qualify the students in the human resource management aspects and the project leadership. The course will enable the participant to understand the teamwork’s challenges, the motivational factors and the potential conflicts within a project environment.
TRAINING CONTENT At the end of the course the student will be able to:
✓✓Distinguish the project team from the conventional team ✓✓Understand the conflicts dual nature ✓✓Manage conflict effectively ✓✓Motivate the team using the approaches proposed in the major motivational theories
✓✓Influencing stakeholders and power concepts ✓✓Influencing stakeholders using leadership and power concepts
✓✓Manage stress during critical periods ✓✓Identify the major human features of a successful project manager
✓✓Apply different relationship tactics in the different phases of the project
© Macrosolutions SA. All rights reserved.
2/12
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TRAINING
FACT SHEET DESCRIPTION
COURSE DURATION 16 Hours.
Course number of hours. The number of days depends on the daily number of hours dedicated in each course.
NUMBER OF PARTICIPANTS Minimum 20 students per class.
The minimum number of students suggested to ensure the training economic viability.
TARGET AUDIENCE Project managers, project team members, sponsors and others stakeholders interested in the project management process. REQUIREMENTS None. LANGUAGE(S) Portuguese, English and Spanish.
The language in which the training is ministered.
LOCAL Provided by the contractor. Worldwide attendance. CLOSED CLASSES (IN COMPANY)? Yes.
Closed classes are hired by a particular organization or group. In this case all the participants are selected/ chosen by the contracting organization.
OPEN CLASSES? No.
Open classes offer public access in which the registration is done by each participant, individually.
CERTIFICATION AND PDU All training participants will receive a participation certificate with 16 PMI’s PDUs. (PMI R.E.P. activity number: Macro007)
Professional Development Units are the measuring units issued by the Project Management Institute for the credential holders. With these units the credential holders can maintain their certifications.
Š Macrosolutions SA. All rights reserved.
3/12
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TRAINING
STANDARDS AND METHODOLOGIES Project management standards and methodologies discussed and addressed in the training.
Project Management Institute (PMI)
UK Office of Government Commerce (OGC)
PMBOK Guide
PRINCE2 (Projects in Controlled Environments)
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PMI Practice Standard for Estimating
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MSP (Managing Successful Programmes)
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PMI Practice Standard for Earned Value Management
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M_O_R (Management of Risks)
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P3M3 (Portfolio, Programme, and Project Management Maturity Model)
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PMI Practice Standard for Configuration Management PMI Practice Standard for Risk Management
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P3O (Portfolio, Programme and Project Offices)
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PMI Practice Standard for Work Breakdown Structure
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MoP (Management of Portfolios)
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PMI Practice Standard for Scheduling
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MoV (Management of Value)
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PMI Standard for Portfolio Management
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PMI Standard for Program Management
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Scrum Alliance Scrum Methodology
PMI Project Manager Development Competency Framework Organizational Project Management Maturity Model (OPM3®)
International Project Management Association (IPMA) —
ICB® IPMA Competence Baseline
© Macrosolutions SA. All rights reserved.
4/12
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TRAINING
BASIC PROGRAM [ [
COURSE OPENING THE CONTEXT OF PROJECT HUMAN RESOURCES MANAGEMENT ›› Human Resources definition ›› The benefits of human resource processes ›› Human Resource and its influences on the projects
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PROJECT HUMAN RESOURCES PROCESSES ›› Human Resource Planning ›› Acquire Project Team ›› Develop Project Team ›› Manage Project Team
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THE PROJECT MANAGER ›› The roles of the project manager ›› The Posner Study and the project manager characteristics ›› The main mistakes made when selecting a project manager ›› Applying Eneagram to understand relationships
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PROJECT LEADERSHIP ›› The role of leadership today ›› The definition of leadership ›› The advantages inherent to a leader ›› The leader main challenges ›› Leader x Manager ›› What is the required leadership profile of a project manager © Macrosolutions SA. All rights reserved.
5/12
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TRAINING BASIC PROGRAM
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TEAMS ›› The characteristics of a project team ›› Advantages and obstacles when working in a team ›› Team formation and development phases (Tuckman) ›› Team types ›› Prioritization dynamics and team work
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UNDERSTANDING MOTIVATION AND POWER ›› Building up motivation(process and content theories) ›› Maslow, Theory X and Y, Herzberg ›› How to maximize the interpersonal relationship ›› The use of SDI® to analyze the individual preferences ›› Power and its use on team management ›› Sources of power (French and Raven) ›› Effective power ›› The influence of power on the project’s outcomes ›› The 48 Laws of Power (Greene)
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CHANGE, CONFLICT AND STRESS ›› Managing change ›› Changes as a positive influence ›› The change and the leader ›› The phases of change: from resistance to support ›› The change and conflicts ›› The leader as a conflict manager ›› The main sources of conflicts ›› Positive and negative causes of conflicts ›› Conflict and Stress ›› Eustress x Distress ›› Managing stress in the project ›› Conflict x Stress x Performance ›› Conflict Resolution Exercise – Self-assessment
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COURSE CLOSE-OUT © Macrosolutions SA. All rights reserved.
6/12
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TRAINING
PMCOASTER DYNAMIC ÂŽ
It is a dynamics developed to simulate the real projects environment. Divided into teams, the participants will plan and execute the construction of a functional high speed roller coaster prototype for a theme park. Students will define the work, evaluate the project feasible budget and time in order to execute it. They will do so concerning the time and costs constraints. Then, students will execute and monitor the project to demonstrate the effectiveness of the plan in adverse conditions. The approximate duration of the dynamics is 2 hours and its main objective is to show the interrelationship between the scope required, deadlines and available budget. In addition, the aspects related to the teamwork quality are directly addressed. Š Macrosolutions SA. All rights reserved.
7/12
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TRAINING PMCOASTER DYNAMIC
Features
1- Shows the direct relationship between project SCOPE, TIME and COSTS. 2- It highlights the importance of the DECISION MAKING in resource-limited settings. 3- Enables participants to understand the mechanisms directly related to the creation of the project schedule.
Š Macrosolutions SA. All rights reserved.
8/12
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TRAINING
ADDITIONAL DYNAMICS As part of our methodology, in this course the following dynamics will be used:
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CASE STUDIES › Ricardo Vargas and the Macrosolutions’ team have selected a relevant set of case studies and exercises that allow the participants to associate real and fictional cases the to daily work. › All case studies are appropriate to the nature of the client and the training audience.
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VIDEOS SELECTION › In order to facilitate the student learning, videos that cover various parts of movies, commercials, home videos, etc. are used in the classroom environment to fix concepts and associate technical issues with the reality of work and also to introduce new concepts. › They are short videos with direct focus on specific topics, tools and cases.
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GROUP WORK › Several studies and exercises will be proposed by the instructor in order to present a particular topic or discuss a particular approach to project management. › Throughout the training the teamwork will be encouraged and strengthened as a mean for the group to learn.
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FIND ‘C’ › Dynamic addressed to the communication process in large teams where the group is challenged to calculate the mathematical value of C from the information fragments distributed in the room. © Macrosolutions SA. All rights reserved.
9/12
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TRAINING
EXCLUSIVE STUDENT ACCESS AREA In addition to the exclusive printed material, all participants will have access to the courseware’s electronic version, to the files of exercises and to the work done in the classroom.
Student Area’s on the website macrosolutions.com.br
The access is given through the restricted site that is available and prepared by the Macrosolutions team considering each course that we provide. This initiative is a pioneer in the educational market and also anticipates trends related to the documents’ electronic management © Macrosolutions SA. All rights reserved.
10/12
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TRAINING
REQUIRED EQUIPMENT The equipment required for the proper realization of the course is:
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HIGH RESOLUTION PROJECTOR (1024X768) SOUND SYSTEM FOR VIDEO DISPLAY INTERNET ACCESS VARIABLE ILLUMINATION INSIDE THE CLASSROOM 01 TABLE FOR EACH GROUP OF FIVE STUDENTS 01 FLIP CHART FOR EACH GROUP OF FIVE STUDENTS © Macrosolutions SA. All rights reserved.
11/12
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TRAINING
FURTHER INFORMATION For further information about this course, please contact: Phone: +55 31 3024-3003 Fax: +55 31 3024-3005 email: info@macrosolutions.com.br Š Macrosolutions SA. All rights reserved.
12/12