EFFICIENT. DELIVERY. PINP INT.

Three words that are about to change our business for good

Anew partnership making the even more of a personal experience is now the star of its very own movie premiere.

The slick fast-moving video is part of a campaign to encourage customers to switch to what3words, a system that uses global coordinates to convert postcodes and addresses into precise three-word locations.

That will mean drivers enjoying pinpoint accurate front-door or dropsaving time and cutting down on their non or missed deliveries.

Regular customers have already made the switch by updating their accounts with their chosen three words on the DHL app – and the two-minute trailer will raise awareness further.

The video, available on our website, Instagram, YouTube channels and Smart Connect, will help raise awareness among customers yet to make the change.

Head of Product Tracy Hodges says: “What3words is growing in popularity all the time, and they were looking for a carrier partner with global reach, so we were a perfect match.

“We sometimes have issues with delivery addresses and we’re always looking to improve our service to customers and make our drivers’ lives easier, so this made sense.” words that correspond to a three metresquare area at their property – usually their front door or porch – using their

The what3words model has proved a huge success because it doesn’t rely on postcodes that can be vague, and is totally unique to the individual parcel sender or receiver.

Tracy adds: “Customers can also

“Sometimes our drivers arrive at building sites and new builds and spend valuable time looking for the correct service will end that.”

The what3words model, launched in 2013, is used by nearly nine out of 10 police, critical to the UK’s emergency response.

Tracy says: “Because the three words never change once you’ve set them, unless your circumstances do or you

Welcome to Hollywood… well almost!

Excuse Ryan Poole if he has a faraway look in his eyes, but our Operational Support Manager might be dreaming of a sun-soaked life in California.

He’s just back from a stint behind what3words video… but Hollywood it

Instead Ryan, who works in Network Operations Support at Ryton, was despatched to a rain-soaked Glasgow

He was on hand to ensure the equipment and the video’s stars were in the right place at the right time smoothly and without a hiccup. tracking a DHL parcel’s journey clogged streets to a romantic destination, went without a hitch thanks to Ryan and the crew.

“I’ve never been involved in anything ‘Hollywood’ like this before so it was a my normal working day,” says Ryan. to make sure their kit, the DHL liveried electric van and other key aspects of the three-day shoot were all sorted.

Professional trials rider Ali Clarkson played the role of a DHL delivery driver racing against the clock and a parcel of the day on time.

But this was an unusual route to an even more unusual delivery destination on YouTube. Simply type in

Ryan adds: “I enjoyed my stint as a runner but Tarantino needn’t worry.”

Scan

Easier!

Customers can now add what3words at checkout to specify exactly where they want their deliveries to go. Once entered at checkout, the what3words address is then passed on to us so our drivers destinations with ease – no matter how hard they