Allows Customers to Add Comments using Magento Order Comment Extension!

Extension User Guide

Order Comment V. 2.0.0

www.ecomextension.com | Š 2014 Brainvire Infotech Pvt. Ltd | info@brainvire.com

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Extension User Guide

Table of Contents OVERVIEW………………………………………………………………………………………3 EXTENSION FEATURES………………………………………………………………………..4 HOW TO INSTALL………………………………………………………………………………5 CONFIGURATION……………………………………………………………………………….9 UNINSTALL……………………………………………………………………………………..13 HELP / SUPPORT……………………………………………………………………………..14

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Extension User Guide

OVERVIEW Order Comment Magento Extension enables the customer to add comments, instruction and special request while placing an order.

With the help of Order Comment Magento Extension the user can add comments to the Order that they have placed. Surprisingly, Magento does not have the inbuilt functionality Where in the customer can place his/her comments in response to the order made. Our Order Comment Magento Extension provides two way comments to be highlighted in the order detail screen.

www.ecomextension.com | Š 2014 Brainvire Infotech Pvt. Ltd | info@brainvire.com

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Extension User Guide

Features •

Allows customers to write comments or instructions in the order review part.

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Requires no manual configuration.

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Easy installation.

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Meets Magento programming guidelines.

• 100% open source.

This simple and flexible Order Comment Magento Extension will add a new dimension to the customer’s on line shopping experience.

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Extension User Guide

Installation Steps 1.

Clear the store cache under var/cache and all cookies for your store domain.

2.

Disable compilation for Magento 1.4+. Log into Magento Admin Panel and go to System → Tools → Compilation and disable the compilation.

Be sure that the Compilation Сode is disabled (System->Tools ->Compilation)

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Extension User Guide

Installation Steps 3. Disable JS & CSS merging

Navigate to System->Configuration>Developer Tab and disable "Merge css / js". We suggest that you enable error reporting.

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Extension User Guide

Installation Steps 4. Upload file manually If you use a different from default theme - be sure to rename app/design/frontend/default/default and skin/frontend/default/default folders to your store's values. Using your FTP client upload content to your store root.

www.ecomextension.com | Š 2014 Brainvire Infotech Pvt. Ltd | info@brainvire.com

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Extension User Guide

Installation Steps 5. Clear Cache

Then navigate to System->Cache Storage Management and and clear Cache.

Do select and Refresh it by pressing submit button

6. Log out then log back in to your admin panel. www.ecomextension.com | Š 2014 Brainvire Infotech Pvt. Ltd | info@brainvire.com

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Extension User Guide

Configuration Snapshot in Front End

• •

User can add order comment at the time of checkout.

After placing order user can show their comment in user order view page. www.ecomextension.com | © 2014 Brainvire Infotech Pvt. Ltd | info@brainvire.com

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Extension User Guide

Configuration View Order Comment Go to → My account → Order View Page

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Extension User Guide

Configuration Customer can show Order comment at Order Print Preview Page

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Extension User Guide

Configuration Display in Admin • Admin user can see the order comment .

• Go to → sales → orders

• •

User can see the additional column for order comment.

User comment also see at order view page.

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Extension User Guide

Uninstall To force Magento uninstall the module.

Then replace <active>true</active> with <active>false</active> in the following files: app/etc/modules/Brainvire_OrderComment.xml <Brainvire_OrderComment> <active>true</active> <codePool>community</codePool> </Brainvire_OrderComment>

www.ecomextension.com | Š 2014 Brainvire Infotech Pvt. Ltd | info@brainvire.com

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Extension User Guide

Help / Support To know more about our Magento Extension Service feel free to call us at +1.631.897.7276 or email us at info@brainvire.com or Skype us at bv.ecom

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